CX Now & Next

The New SAP B2B Self-Service Portal & Knack Systems: Your Fastest Path to B2B Self-Service SuccessSAP has launched a new SAP B2B Self-Service Portal designed for SAP ERP customers and Knack Systems is at the center of it. In this episode, Imran Shahdad, Global VP, SAP CX, Commerce, Consumer Industries & Customer Engagement Solutions at SAP and Sandeep Nalgundwar, Partner and Chief Customer Officer, Knack Systems join host James DuBose to discuss how SAP empowers SAP ERP customers with the new SAP B2B Self-Service portal and Knack Brava, Knack Systems’ Rapid B2B Self-Service Accelerator, delivers faster time-to-value and a future-ready experience.

What happens when Knack Systems, a leading SAP CX partner, teams up with Zoovu, the #1 AI-powered product discovery platform? You get powerful insights on accelerating AI adoption, simplifying complexity, and unlocking real results for B2B and B2C brands.Watch the video episode to discover how this partnership is making AI adoption practical, scalable, and impactful for global B2B and B2C enterprises.

James DuBose - Director of National Sales, Knack Systems, and RK Pai - Director of Delivery - CPQ & Integration, Knack Systems bring us expert views on how SAP CPQ optimizes B2B sales and boosts revenue in the Industrial Manufacturing industry. Here's a sneak peek of what you can expect from today's candid conversation: Four Trends in Industrial Manufacturing Gist of SAP CPQ Solution Complex IM&C Sales Challenges Why SAP CPQ for the IM&C Industry Visualization & Configurations Customer Success Spotlight