Delivering Value by FarEye Podcast - All Episodes

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Episode 1: Charles Brewer on Reinventing Pos Malaysia

What does it take to transform a 200-year-old postal operator in a hyper-competitive delivery market?In Episode 1 of Delivering Value by FarEye, Charles Brewer, Group CEO of Pos Malaysia, shares how he led a dramatic turnaround, from ~50% to 95%+ on-time delivery, tripled last-mile productivity, and brought 18,000 employees through cultural and digital change.From “the cost of inaction” to “there’s no glitter without the basics,” this 19-minute conversation cuts through the noise to reveal what real logistics transformation looks like.A must-listen for leaders in postal, courier, last-mile, and supply chain operations.

Dec 17, 2025

19m

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ABOUT THIS SHOW

Delivering Value is FarEye’s industry podcast spotlighting the leaders, ideas, and execution stories shaping the future of logistics, last-mile delivery, and supply chain operations.In every episode, we go beyond buzzwords to unpack what truly drives impact at scale - from operational excellence and digital transformation to culture change, customer experience, and profitability in one of the world’s most complex industries.Hosted by FarEye leaders, Delivering Value features candid conversations with CEOs, operators, innovators, and decision-makers across postal

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Episode 1: Charles Brewer on Reinventing Pos Malaysia

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