Driven to Repair

This conversation explores Petra Schroeder's path from her early career in Germany to over 30 years in the U.S. collision repair industry. She shares insights from her time with major brands, her leadership experiences, and her involvement with the Collision Industry Foundation. We discuss the power of networking, mentorship, and community, along with key challenges facing the industry today like technician shortages and evolving workplace culture. Petra also highlights how the industry comes together to support its own during times of need and why attracting the next generation is critical for the future.

In this episode of Driven to Repair, host John Webb, Managing Partner of TenPoint Complete, sits down with Amy Shen, an experienced HR and recruitment expert, to discuss one of the biggest challenges facing the collision repair industry today: finding and retaining skilled talent. ​ Amy shares her insights into how human resources, recruiting, and leadership practices impact the success of automotive businesses. The conversation explores the importance of hiring the right people, how companies can attract younger generations into the trades, and why strong leadership and company culture play a critical role in employee retention. They also discuss the evolving role of technology and AI in hiring processes, the importance of mentorship and training, and how collision repair businesses can create long-term career paths for technicians and staff. ​ In this episode, you'll learn: • Why recruiting the right people is critical to long-term business success • How collision repair companies can attract younger generations into the trades • The role leadership and culture play in employee retention • Practical insights into hiring, onboarding, and developing strong teams ​ If you're an auto shop owner, collision repair professional, or industry leader, this episode provides valuable perspectives on building stronger teams and addressing the talent shortage in the automotive industry.

In the first episode of Driven to Repair, host John Webb, Managing Partner of TenPoint Complete, sits down with Doug Dybert Jr., entrepreneur, marketing strategist, and Fractional CMO of TenPoint Complete. ​ Together they explore how marketing, content creation, and artificial intelligence are transforming the automotive industry. ​ Doug shares his journey from working in his family's construction business to building companies focused on video marketing, digital strategy, and business growth, and explains why content and video are becoming essential tools for modern automotive businesses. ​ In this episode, listeners will discover: How AI is influencing marketing and customer engagement Why video and content marketing are becoming critical for automotive companies How businesses can use podcasts and digital content to build authority and trust Practical strategies for standing out in a competitive automotive market ​ This episode offers valuable insights for shop owners, operators, and industry leaders looking to understand how marketing and AI can help drive growth in today's evolving automotive landscape.