Facility Voices

Andrew Williams, Director of Facilities Management at University of South Alabama Health, joins Facility Voices to share his journey from biomedical technician to healthcare facilities leader. In this episode, Andrew reflects on how hands-on technical experience and years of operational growth prepared him to step into a leadership role overseeing a large and complex healthcare environment. He discusses the realities of managing aging hospital infrastructure, balancing long-term capital projects with day-to-day operational demands, and navigating the growing challenges of recruiting and retaining skilled facilities professionals.The conversation also explores the importance of preserving institutional knowledge, investing in workforce development through certification programs, and building a culture where team members feel valued, supported, and empowered to grow. Andrew offers thoughtful insight into leadership, compliance, preventive maintenance strategies, and the critical role facilities teams play in supporting patient care every day.Tune in to hear Andrew Williams’s story and insights from the front lines of facilities management.--------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Andrew Williams is the Director of Facilities Management at University Hospital with USA Health System, where he oversees operations, maintenance systems, and compliance across healthcare facilities. A CHFM and CHC-certified leader, he is dedicated to improving safety, reliability, and efficiency in healthcare infrastructure. Williams serves on the board of the Alabama Society for Healthcare Engineering and was recognized as the ASHE Region 4 Emerging Regional Leader. Outside of work, he enjoys spending time with his wife and daughter and is currently training for a half marathon. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, Yanet Vega, Director of Facilities and Environmental Services at El Rio Health, shares a deeply personal and determined journey into facilities management. From growing up in Los Angeles to moving to Arizona as a single mother, Yanet carved her path through architecture school with relentless focus, balancing long commutes, late nights, and hands-on learning experiences that shaped her practical understanding of the built environment. She reflects on how early challenges—advocating for herself in school, working at Home Depot to learn construction fundamentals, and navigating her first professional roles—laid the foundation for her leadership style today. Now overseeing a wide range of operations, Yanet brings a unique perspective that bridges design, construction, and facility operations, emphasizing collaboration, long-term thinking, and continuous improvement. Her story also highlights the importance of representation and resilience in a traditionally male-dominated field.Tune in to hear Yanet Vega’s story and insights from the front lines of facilities management.--------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices --------------------------------------------------------------------------------------------------------------------Yanet Vega is the Director of Facilities and Environmental Services at El Rio Health, one of the nation’s largest Federally Qualified Health Centers in Tucson, Arizona. She leads operations, environmental services, transportation, and capital projects across a multi-site healthcare network, creating safe, patient-centered environments. With a background in architecture, Yanet brings expertise in design, space planning, and interior design, helping streamline projects and align facilities with clinical needs. She is recognized for her collaborative, people-first leadership and for championing women in facilities management, while supporting local vendors and strengthening community partnerships.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask welcomes Kevin Buckles, Manager of Facilities Engineering at Cook Medical, for a conversation grounded in hands-on experience and a passion for continuous improvement. Kevin shares how his journey began in a high school trades program, building a home from the ground up, and evolved through roles across multiple manufacturing industries before landing in the highly regulated world of medical devices.Along the way, he developed a deep appreciation for teamwork, systems thinking, and the balance between people, process, and performance. Kevin explores the differences between reactive and structured maintenance environments, the challenges of global standardization, and the shift toward data-driven, performance-based maintenance strategies. He also reflects on leadership lessons, the importance of being teachable, and why facilities management continues to offer meaningful, resilient career opportunities.Tune in to hear Kevin Buckles’s story and insights from the front lines of facilities management.--------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices --------------------------------------------------------------------------------------------------------------------From a high school construction project to roles in soap factories, confectionery plants, plastics, pharmaceuticals, and now supporting complex facilities operations in medical devices, Kevin Buckles has built a career on adaptability and expertise. He is part of a talented team consisting of subject matter experts in BMS, CAD, and quality processes, ensuring compliance and qualification of critical systems such as cleanrooms, terminal filtration, and compressed air networks. His passion? Solving problems, improving processes, and developing talent.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, Kevin Fernandes, Director of Facilities at Seasons Corner Market, shares his journey from apprentice plumber to leading a multi-state facilities operation. Kevin reflects on how hands-on experience in the trades shaped his problem-solving mindset and opened doors to leadership roles across maintenance and property management. Now overseeing a growing portfolio and a diverse team, he discusses the balance between in-house capabilities and outsourced services, and how data-driven decisions have helped drive efficiency and cost savings.Throughout the conversation, Kevin highlights the importance of technology in modern facilities management, from CMMS systems to inventory tracking, and how these tools empower smarter budgeting and faster response times. He also brings a personal perspective, describing the pride that comes with seeing the tangible impact of his work across communities.Tune in to hear Kevin Fernandes’s story and insights from the front lines of facilities management.--------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices --------------------------------------------------------------------------------------------------------------------Kevin Fernandes is the Corporate Director of Facilities Management for Colbea/East Side Enterprises, overseeing a multi-state portfolio of convenience stores, fueling stations, car washes, and cafés across New England. A Certified Facility Manager (CFM), he brings extensive expertise in HVAC, electrical, plumbing, fueling systems, environmental compliance, and capital projects. Starting as a hands-on technician, he has grown into a strategic leader known for building strong in-house teams, expanding service capabilities, and implementing data-driven processes that reduce costs, improve uptime, and enhance customer experience across more than 100 properties, while leading major rebuilds, new construction, and infrastructure initiatives.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Albert Kahalehoi II, Vice President of Facilities and Engineering at Pechanga Resort and Casino, joins the Facility Voices conversation to share a journey shaped by culture, service, and hands-on experience. From his upbringing in Hawaii, where the Aloha spirit instilled values of respect and humility, to his early days in the U.S. Army and technical training in electrical engineering, Albert’s path into facilities management was anything but conventional. His career evolved through hospitality and gaming environments, where high-pressure operations sharpened his focus on reliability and proactive service.In this episode, Albert reflects on the deeper purpose behind facilities work in tribal gaming, where every decision impacts community legacy. He also explores his leadership philosophy—leading by example, communicating with clarity, and serving with humility—and how it drives engagement, accountability, and team development. Through stories of mentorship, cross-training, and cultural alignment, he highlights what it takes to build a resilient, people-first organization. Tune in to hear Albert Kahalehoi II’s story and insights from the front lines of facilities management.--------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices --------------------------------------------------------------------------------------------------------------------Albert Kahalehoe, Vice President of Facilities & Engineering at Pechanga Resort Casino, was shaped by the values of Aloha, respect, and humility growing up in Hawaii. After serving in the U.S. Army working on Abrams A-1 tanks, he built a foundation of discipline and accountability, later earning a degree in Electro-Mechanical Engineering and starting his career in commercial kitchen equipment. Following 9/11, he moved to Las Vegas, rising from technician to director while managing complex hospitality operations across multiple states. Today, he’s known for developing people, leading with clarity, and building resilient, high-performing teams.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, Ben Fitzgerald, Executive Director of Systems Support Services Facilities at AdventHealth, reflects on a career that began in the skilled trades and evolved into leading large-scale healthcare facility initiatives. With nearly three decades of experience spanning electrical work, building automation, and energy management, Ben brings a grounded, practical lens to complex operational challenges.He shares how AdventHealth has reimagined facility condition assessments by transforming them from static reports into living, data-driven programs. The conversation highlights the role of technology in creating visibility across a vast portfolio, enabling better capital planning, and strengthening collaboration between facilities, finance, and sustainability teams. Ben also discusses the importance of making data accessible and actionable, empowering leaders at every level to make informed decisions that impact patient care environments.Tune in to hear Ben Fitzgerald’s story and insights from the front lines of facilities management.---------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices --------------------------------------------------------------------------------------------------------------------- Ben Fitzgerald is the Executive Director of Facilities within corporate Supply Chain Support Services at AdventHealth. With 17 years at the organization and a background in building automation and energy management, he leads a team focused on advancing facilities governance, driving operational efficiency, and scaling best practices. His team’s largest initiative has been a comprehensive facility condition assessment (FCA). Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, Geoff Kilbourn, Regional Area Maintenance Manager at CBRE, reflects on a career built through experience, resilience, and a people-first approach to leadership. Starting from hands-on construction work and evolving into leadership roles across athletic facilities, county operations, and large-scale commercial environments, Geoff’s journey highlights the many paths that lead into facilities management. Throughout the conversation, he shares defining moments that shaped his leadership philosophy—from early lessons in accountability inside a county jail to managing high-pressure operations during critical events and emergencies. Geoff emphasizes the importance of trust, clear expectations, and supporting teams by removing obstacles rather than creating them. At the heart of his approach is a simple but powerful idea: leadership starts with being present, listening, and treating people with respect.Tune in to hear Geoff Kilbourn’s story and insights from the front lines of facilities management.--------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices -------------------------------------------------------------------------------------------------------------------- Geoff Kilbourn is a facilities operations leader with 25 years of experience, rising from the field into senior leadership. At CBRE, he oversees two divisions and leads a team of 16 technicians, focusing on developing frontline leaders and building a culture of accountability, collaboration, and ownership. He is passionate about helping people reach their potential, believing leadership is defined by influence, work ethic, and example, with an approach centered on clarity, discipline, trust, and systems that support both operational excellence and personal growth. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

David Trask marks a major milestone for Facility Voices with the podcast’s 100th episode, featuring a conversation with two respected voices in the facilities management community: Kim Jackson, Executive Director of Business Development at IFMA, and Jeff Williams, Principal Owner of GDW Facility Management Consulting. Kim reflects on more than two decades at IFMA and how her career has been shaped by a passion for helping the profession grow and deliver value to facility leaders around the world. Jeff shares his own journey from architecture school to consulting, leading large-scale operations portfolios, and eventually returning to teaching and advising organizations on how facilities support business success.Together, they discuss the many paths into facilities management, the importance of skilled trades, and the growing recognition of FM professionals as strategic leaders within their organizations. The conversation also explores how communication, education, and community are helping shape the future of the profession. Tune in to hear Kim Jackson and Jeff Williams’s story and insights from the front lines of facilities management.---------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices ---------------------------------------------------------------------------------------------------------------------Kim Jackson is the Executive Director of Business Development for the International Facility Management Association (IFMA), where she leads initiatives that connect facility management professionals and organizations with industry resources and training. She oversees strategy and partnerships while helping drive programs that support the growth and future of the FM profession. Geoff Williams, CFM, FMP, SFP, IFMA Fellow, is the Principal of GDW Facility Management Consulting and a facility management leader with more than 25 years of experience across healthcare, hospitality, corporate real estate, critical environments, and IT sectors. He advises organizations worldwide on facility strategy, technology adoption, and operational improvement. Geoff is also an IFMA-qualified instructor and frequent conference speaker, and he serves on IFMA’s Americas Advisory Board and the IT Community’s Board of Directors. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, host David Trask sits down with Greg Christensen, host of the CMMS Radio podcast and a longtime voice in the maintenance and reliability community. Greg shares his journey from working alongside building engineers and facilities teams to entering the computerized maintenance management software (CMMS) space in the early 2000s. After helping grow and eventually sell a CMMS company, he launched CMMS Radio in 2021 to create conversations that spotlight the people and ideas shaping the industry. The discussion explores the importance of knowledge-sharing across facilities and maintenance teams, especially as experienced professionals retire and organizations face growing skills gaps. Greg and David talk about the role podcasts and online communities play in giving facilities professionals a voice, while also examining how leadership, culture, and continuous learning influence workforce retention. They also look ahead to emerging trends—from AI and connected systems to immersive training technologies—that could reshape how facilities teams learn, collaborate, and solve problems in the years ahead.Tune in to hear Greg Christensen’s story and insights from the front lines of facilities management.---------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices ---------------------------------------------------------------------------------------------------------------------Greg Christensen is the host of CMMSradio, a podcast focused on computerized maintenance management software (CMMS) and the people who use it. With more than 30 years of experience in CMMS, facilities, and maintenance management—plus thousands of demos, client interactions, and deployments—Greg brings practical insights and real-world perspective to every conversation. Through expert guests and candid commentary, CMMSradio helps organizations navigate their CMMS journey and solve real operational challenges. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

On this episode of Facility Voices, David Trask sits down with Robin Cowie, Chief Executive Officer of Skillmaker, to explore how immersive technology is reshaping the future of skilled trades. Robin’s journey begins in South Africa, where his father, an industrial psychologist, used film to train gold miners who couldn’t read or write—an early lesson in meeting people where they are. That philosophy carried Robin from filmmaking and video games to building hands-on, tech-enabled training solutions for today’s workforce. Now at Skillmaker, Robin is focused on closing the skilled labor gap by accelerating competency through virtual reality, mixed reality, and smart glasses. He shares how immersive training can elevate entry-level technicians, preserve institutional knowledge, and empower teams to work smarter—not harder. It’s a conversation about innovation, respect for the trades, and the human side of technology in motion. Tune in to hear Robin Cowie’s story and insights from the front lines of facilities management. ---------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices ---------------------------------------------------------------------------------------------------------------------Robin Cowie is the Founder and Chief Executive Officer of Skillmaker.ai, where he leads the development of immersive training for skilled trades and vocational fields. He previously pioneered VR-based electrician training as CTO at Promising People and served as Senior Narrative Producer at Electronic Arts, contributing to six AAA titles including Madden NFL: Longshot. A co‑founder of Haxan Films and producer of The Blair Witch Project, Robin has raised over $20 million in private equity to advance technology and media ventures. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

On this episode of Facility Voices, host David Trask sits down with Geoffrey Boss, Director of Property Management at Carnegie Management and Development, to explore a facilities career shaped by adaptability, curiosity, and a willingness to learn on the job. Geoffrey’s path into facilities management wasn’t linear. With undergraduate and graduate degrees in psychology, he began his career far from property operations before finding himself in a mall maintenance department—an experience that ultimately launched a decades-long journey through retail, third-party management, and now a national portfolio of nearly four million square feet.Geoffrey shares how Carnegie’s design-build-hold model creates a unique advantage in long-term asset management, particularly across complex government healthcare leases. From navigating thousand-page VA agreements to balancing preventive maintenance with financial performance in retail spaces, he reflects on the importance of relationships, education, and staying curious.Tune in to hear Geoffrey Boss’s story and insights from the front lines of facilities management.---------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices---------------------------------------------------------------------------------------------------------------------Geoffrey Boss is Director of Property Management at Carnegie Management and Development Corporation, with nearly 30 years of experience across retail, commercial, and government facilities. He oversees more than 4 million square feet nationwide, including retail centers, office buildings, and federal properties. A graduate of Cleveland State University and The University of Akron, Geoffrey has served as President of IFMA’s Northern Ohio Chapter and holds multiple industry credentials, including DDCP, FMP, and SFP.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask sits down with Jeff O’Neill, Vice President of Plant Operations at Robert Wood Johnson University Hospital, for a thoughtful conversation about bridging design and operations in complex healthcare environments. An architect by training, Jeff began his career at the U.S. Department of Veterans Affairs before moving into healthcare consulting and later stepping into leadership roles at Penn Medicine. Today, he oversees both capital projects and day-to-day plant operations within the RWJBarnabas Health system.Jeff shares how his dual perspective helps break down silos between construction and maintenance teams, why rounding with frontline staff leads to meaningful wins, and how small solutions—like improving elevator security—can have an outsized impact on safety and morale. He also reflects on leadership transitions, workforce development, and the growing importance of deferred maintenance in an era of rising construction costs.Tune in to hear Jeff O’Neill’s story and insights from the front lines of facilities management. ---------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices ---------------------------------------------------------------------------------------------------------------------Jeff O’Neill is Vice President of Plant Operations at Robert Wood Johnson University Hospital in New Brunswick, New Jersey, part of the RWJBarnabas Health system, where he oversees plant operations and capital projects. He began his career with the U.S. Department of Veterans Affairs and has since led healthcare design, development, and facilities operations from both the architect and owner perspectives. Jeff holds a Bachelor of Architecture from The Catholic University of America, along with ACHA and CHFM certifications, and is active with AIA, ASHE, the International Code Council, and the Facility Guidelines Institute. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, host David Trask speaks with Burke Jones, Director of Operations at Derby Public Schools, about a professional journey that moves from architecture into the realities of school operations. After more than 26 years in design, Burke explains what drew him to K–12 facilities leadership and how his architectural background helps him think strategically about maintenance, infrastructure, and long-term planning.Their conversation takes a practical look at aging school buildings, the challenge of prioritizing critical systems, and the constant tension between reactive repairs and proactive investment. Burke also shares how his district approaches energy efficiency, focusing first on operational improvements and measurable data before making major capital decisions. Along the way, he reflects on workforce shortages in the trades, capturing institutional knowledge, and why facilities teams play a direct role in student comfort, learning, and community pride.Tune in to hear Burke Jones’s story and insights from the front lines of facilities management.---------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices ---------------------------------------------------------------------------------------------------------------------Burke Jones, FMP serves as the Director of Operations for Derby Public Schools, where he leads district-wide facilities, maintenance, custodial, transportation, energy management, and capital project coordination. With a Facility Management Professional (FMP) designation and a foundational background in architecture, Burke brings a strategic lens to managing the built environment of K–12 education. At Derby, he oversees operational planning, preventative maintenance, and infrastructure investments that support safe and functional learning spaces. Burke is a frequent voice in facilities management circles, sharing insights on the connection between school operations, culture, and student success through thought leadership and professional discussions online. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, Eric Krause, Director of Regional Facilities Hospital Operations at Allina Health, shares a career journey that began in the trades and grew into system-level leadership. Eric reflects on starting as a plumber, building deep hands-on experience in healthcare environments, and how that foundation continues to shape his approach to facilities operations today.The conversation explores Allina Health’s move to centralize facilities teams, breaking down silos to improve consistency, efficiency, and collaboration across hospitals. Eric discusses what it takes to standardize “where it makes sense,” balance rural and metro needs, and use risk-based decision-making to prioritize capital projects and aging infrastructure. Throughout the episode, he emphasizes the value of institutional knowledge, trusted vendor partnerships, and investing in frontline teams to build resilience for the future.Tune in to hear Eric Krause’s story and insights from the front lines of facilities management.---------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices ---------------------------------------------------------------------------------------------------------------------Eric Krause is the Director of Regional Hospital Facilities Operations at Allina Health, overseeing facilities across seven hospitals. With a career that began in the trades as a master plumber, he brings deep technical expertise to healthcare facilities leadership and infrastructure planning. Eric is dual-certified as a CHFM and CHC and remains active in industry leadership through professional associations focused on advancing healthcare engineering and operations. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, the conversation turns to sustainability, resilience, and innovation in healthcare facilities with Richie Stever, Vice President of Real Estate and Construction at the University of Maryland Medical Center. Richie’s career path into facilities management is anything but traditional, moving from finance to hands-on HVAC work before stepping into leadership roles overseeing millions of square feet of complex healthcare environments. Along the way, he’s built a reputation for saying yes to challenges and learning fast, whether that meant leading infrastructure projects, navigating the operational chaos of COVID-era mass vaccination sites, or expanding oversight across a rapidly growing real estate portfolio.Richie shares how sustainability is most effective when it’s designed into buildings from the start, not layered on after the fact. He explains how healthcare systems can pursue ambitious environmental goals while still prioritizing reliability, patient safety, and financial responsibility. The discussion highlights practical examples of resilience, long-term thinking, and teamwork that resonate far beyond healthcare.Tune in to hear Richie Stever’s story and insights from the front lines of facilities management.---------------------------------------------------------------------------------------------------------------------Each episode of Facility Voices includes supplementary content that expands on key themes and insights from the conversation. You can find that additional material at: https://www.arcfacilities.com/facilityvoices ---------------------------------------------------------------------------------------------------------------------Richie Stever is Vice President of Real Estate & Construction at the University of Maryland Medical System (UMMS), overseeing a 12-hospital portfolio of more than 500 properties and a $1.5B capital program. He leads enterprise real estate strategy, capital delivery, and sustainability initiatives, bringing a collaborative approach to advancing cost discipline, schedule certainty, supplier diversity, and UMMS’s long-term decarbonization goals. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, Brian Dodge, Director of Facilities at Scottsdale Community College, shares a career journey shaped by planning, mentorship, and a willingness to embrace change. Brian didn’t enter facilities management through the traditional trades path. Instead, his experience spans military service, construction, entrepreneurship, and leadership roles that taught him the value of organization, adaptability, and people-first management. Throughout the conversation, he reflects on how those experiences influence his approach today, from long-term campus planning to supporting teams behind the scenes.Brian discusses the often unseen role facilities plays as the backbone of an organization, especially within higher education, where diverse spaces and aging infrastructure demand thoughtful strategy. He also explores the importance of mentorship in developing strong leaders and offers practical advice for those considering a career in facilities management. Looking ahead, Brian shares his perspective on emerging technologies like AI and predictive maintenance, highlighting both the challenges and opportunities shaping the future of the profession.Tune in to hear Brian Dodge’s story and insights from the front lines of facilities management.---------------------------------------------------------------------------------------------------------------------Brian Dodge is the Director of Facilities at Scottsdale Community College in Scottsdale, Arizona. With more than 32 years of experience and an IFMA Certified Facility Manager (CFM) credential, Brian brings deep expertise to the field of facilities management. A U.S. Army veteran, he combines strategic thinking, leadership, and technical knowledge to address the complex challenges of maintaining and improving a modern college campus. Beyond his professional role, Brian enjoys traveling and spending quality time with his family.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask sits down with Stephen F. James, founder and principal of Digital Facilities Corporation, to explore the often-overlooked world of roof management and why it plays such a critical role in an organization’s long-term success. Stephen traces his journey from leading a thermoplastic roofing division to launching Digital Facilities in 2002, where he began shaping a more data-driven approach to roofing programs. He and David dig into the hidden risks institutions face when organizational knowledge isn’t preserved, the measurable value of a well-designed roof management strategy, and how documentation—everything from as-builts to defect histories—can make or break operational efficiency. Stephen also sheds light on the complexities of green roofs, solar installations, and age-related failures, emphasizing proactive planning and the importance of owning your data.Tune in to hear Stephen James’s story and insights from the front lines of facilities management.---------------------------------------------------------------------------------------------------------------------Steven F. James is the founder and managing director of Digital Facilities Corporation (DFC), established in 2002. DFC provides technology and services for managing building enclosures, paving, and vertical transportation. Its roofing customers oversee 20,000+ buildings and 600 million s/f of installations, including major universities and public institutions. Previously, Steven was VP of Commercial Roofing Operations at JPS Elastomerics and held leadership roles at W.R. Grace Construction Products in fire protection, roofing, waterproofing, and insulation. With nationwide and Canadian business experience, he also serves on ASTM committees for building performance, roofing/waterproofing, and drone assessment standards. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask sits down with Charlie Thiel, Chief Revenue Officer at IOTACOM, for a candid conversation about how sensor technology is reshaping the daily reality of facilities teams. Charlie shares his wide-ranging career journey—from years in security technology to consulting across North America—and explains how those experiences led him to IOTACOM’s mission of connecting, collecting, and analyzing data to help people make smarter decisions. Together, David and Charlie explore why digitization in facilities continues to lag behind personal technology adoption, how emerging connectivity standards like LoRaWAN are lowering barriers, and why real-time insights are becoming essential for predictive maintenance, safety, and energy management. Charlie also offers practical advice for organizations starting their sensor journey, emphasizing that small pilot projects often unlock the biggest breakthroughs.Tune in to hear Charlie Thiel’s story and insights from the front lines of facilities management.--------------------------------------------------------------------------------------------------------------------- Charlie Thiel is the Chief Revenue Officer at IotaComm, Inc., bringing over three decades of leadership across technology, consulting, and public service, including founding Thiel Strategic, leading business development at CSi, and completing executive education at Wharton. A strong advocate for educational equity, he helped drive Pennsylvania’s first comprehensive equity policy and contributed to the state’s landmark Basic Education Funding Formula while serving on the Allentown School District Board. He now applies his strategic and civic experience to advance IotaComm’s mission of building smarter, safer, more sustainable communities. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask sits down with John D’Angelo, Vice President of Capital Planning and Facilities at Indiana University, to explore the real challenges and opportunities behind an effective preventive maintenance program. John reflects on his career journey—from two decades as a U.S. Naval officer to leading facilities at Cleveland Clinic, NewYork-Presbyterian, Northwestern, and now IU, a portfolio spanning nearly 900 buildings and millions of square feet .John breaks down why mislabeled routine work can create costly blind spots, how life safety and critical equipment must guide priorities, and the risks organizations face when they lack accurate asset data. He also shares practical strategies, including asset tagging and using modern tools to capture institutional knowledge and streamline maintenance workflows.Tune in to hear John D’Angelo’s story and insights from the front lines of facilities management.------------------------------------------------------------------------------------------------ John D’Angelo, MS, PE, CHFM, CHEP, CMVP, is the Vice President of Capital Planning and Facilities at Indiana University, leading a team of 1,700 overseeing nearly 900 buildings across a multibillion-dollar portfolio. He previously held senior facilities leadership roles at the University of Chicago, Northwestern University, NewYork-Presbyterian Hospital, and the Cleveland Clinic, following two decades as a U.S. Naval officer. A licensed Professional Engineer with degrees from Purdue and the University of Maryland, John has published and taught extensively, contributed to national codes and standards, and is a 14-time ENERGY STAR Partner of the Year award recipient. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask sits down with Brian Johnson, Director of Facilities at Franklin Regional School District, to explore a career built from the ground up. Brian shares how he went from a second-shift custodian in his hometown to leading the facilities operation in the community where he now lives, coaches, and raises his kids. His journey—shaped by custodial work, union leadership, maintenance training, and a deep commitment to education—reveals how hands-on experience can evolve into thoughtful, community-driven leadership.Brian offers an inside look at the realities of managing a district where perception doesn’t always match the needs behind the scenes. From end-of-life equipment and major paving projects to power challenges, PM programs, and navigating community expectations, he explains how transparency, accountability, and a student-first mindset guide every decision. His passion for the work—and for the people it serves—comes through in every story he shares.Tune in to hear Brian Johnson’s story and insights from the front lines of facilities management.---------------------------------------------------------------------------------------------------------------------Brian has 12 years of K–12 facilities experience, starting as a custodian at Woodland Hills before advancing into maintenance, union leadership, and eventually Supervisor of Facilities and Custodial Services. In 2024, he became Director of Facilities at Franklin Regional School District. He’s also spent a decade coaching varsity football and holds an HVAC Technician Certification from Penn Foster College. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, host David Trask sits down with Heather Giampietro, Director of Capital Projects and Facilities at Brown University Health, to explore her unconventional path from small-town Alaska to leading large-scale healthcare projects in Rhode Island. Heather shares how her early exposure to construction shaped her love for problem-solving, how the pandemic reignited her passion for fieldwork, and what it’s like managing a team with more than 250 years of institutional knowledge.She opens up about the challenges of entering healthcare facilities management as a woman, the importance of communication and adaptability, and how multitasking and creative thinking keep complex projects moving forward. Heather also reflects on the value of work-life balance, the need to empower teams in high-pressure environments, and her advice for the next generation—especially women—interested in careers in facilities and skilled trades.This candid and inspiring conversation highlights what it truly takes to lead capital projects and keep healthcare systems running smoothly behind the scenes. Tune in to hear Heather’s story and insights from the front lines of healthcare facilities management.---------------------------------------------------------------------------------------------------------------------Heather Giampietro is the Director of Capital Projects and Facilities at Brown University Health and Vice President of the Rhode Island Healthcare Engineering Society. With more than 20 years in healthcare design, she combines her architectural background and hands-on construction experience to create environments that enhance patient care, support staff efficiency, and promote sustainability. Raised in southeast Alaska, Heather brings a practical, problem-solving approach to complex healthcare projects, balancing regulatory demands, safety, and innovation to deliver spaces that truly serve their communities. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, host David Trask talks with Shay Rankhorn, Partner at Facilities Diagnostics and former ASHE President (2022), about the real-world value of Facility Condition Assessments (FCAs) and how they help organizations plan smarter, safer, and more strategically.Shay shares lessons from his 27-year healthcare facilities career—spanning 22 hospitals—explaining how FCAs act like “a physical for your building.” He breaks down the importance of accurate data, risk scoring, and translating maintenance needs into financial terms the C-suite understands.From understanding what an FCA includes, to writing better RFPs, managing risk, and maintaining momentum beyond the first report, Shay offers practical strategies for every facilities leader looking to turn data into decisions and protect capital investments for the long term.Tune in to learn how proactive assessments, clear communication, and data-driven planning can prevent costly failures—and keep your facilities in peak condition.---------------------------------------------------------------------------------------------------------------------Shay Rankhorn is a facilities, design, and construction leader with over 25 years of experience. As a Partner at Facility Diagnostics, he leads operations, strategic planning, and more than 100 projects spanning commissioning, assessments, mock surveys, and master planning. A former ASHE President (2022) and VP of Facilities and Construction Management at Quorum Health, Shay has partnered with major healthcare systems including HCA, Ballad Health, Lifepoint, CHS, and Norton Healthcare.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask sits down with Victor Panchuk, Director of Campus Facilities at The Westminster Schools in Atlanta. Victor shares his journey from being a teenage exchange student from the former Soviet Union to leading facilities operations at one of the nation’s premier private K–12 campuses.He opens up about creating a mission statement for his facilities team that aligns with the school’s vision, the importance of servant leadership, and his innovative “Manager’s Workday Out” program that puts leaders side by side with their teams in the field. From asking his staff the simple but revealing question, “What’s my job?” to championing customer service excellence, Victor offers a refreshing look at leadership, culture, and purpose in facilities management.Tune in to hear his story and take away practical insights on building stronger teams, fostering alignment, and leading with inspiration.---------------------------------------------------------------------------------------------------------------------Victor Panchuk is the Director of Campus Facilities at The Westminster Schools in Atlanta, Georgia, with 25 years of experience in educational facilities management. He previously served as Director of Facilities at Clark Atlanta University and has held key roles at Saint Xavier University, College of DuPage, and Lake Zurich Schools. Victor holds a BS in Facilities & Environmental Engineering from Massachusetts Maritime Academy, an MBA in Finance from Saint Xavier University, and serves on the boards of SRAPPA and MISBO. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, host David Trask sits down with Steven Atkins, Director of Facilities Operations at Methodist Le Bonheur Healthcare in Memphis, Tennessee. Steven shares his journey from growing up in a construction family to leading facilities operations for a 3-million-square-foot hospital campus.The conversation dives into the role of AI in healthcare facilities—how it’s being used today for policies, planning, and energy optimization, and where it could go in predictive maintenance, knowledge capture, and building automation. Steven also talks about bridging generational gaps on his team, preparing for institutional knowledge loss, and building a culture of curiosity that drives efficiency and innovation.Listen in for a candid discussion on the challenges and opportunities AI presents for healthcare facilities and what leaders can do to prepare their teams for the future.---------------------------------------------------------------------------------------------------------------------Steven Atkins (CHFM, CHOP) is the Director of Facility Operations at a large 26 acre, 3 million sq. ft campus for Methodist Le Bonheur Healthcare in Memphis, TN. In just a few years, Steven has charted an impressive path in healthcare operations, driven by a passion for continuous learning and system-wide efficiency. Steven has received awards as an Emerging Leader for the American Society of Healthcare Engineers (ASHE) and was named to the Top 40 Professionals under 40 by the Memphis Business Jounal for the class of 2025.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask sits down with Nick Queensland, Director of Facilities Management at Johns Hopkins Medicine. Nick shares his inspiring journey from maintenance technician to leadership, underscoring how passion and people are at the heart of a successful facilities career.From tackling recruitment and retention challenges to developing future leaders, Nick highlights why training, mentorship, and a positive work culture are essential for long-term success. He also dives into the importance of trust, communication, and collaboration when navigating change in complex organizations.Whether you’re just starting out or considering your next step in facilities management, Nick’s insights offer both inspiration and practical advice. Tune in to hear his perspective on building strong teams, leading with purpose, and finding fulfillment in a career that makes a lasting impact.---------------------------------------------------------------------------------------------------------------------Nick Queensland is the Director of Facilities Management at Johns Hopkins Medicine. He previously spent 23 years with Mayo Clinic in Rochester, MN, where he advanced from technician to Unit Head of the Rochester hospitals. After serving as Director of Facilities for Luminis Health, he joined Johns Hopkins in 2025. Nick holds a BS in Business Management, an MBA in Healthcare Administration, and multiple industry certifications, including BOMI, CHFM, and FEMA.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask sits down with Taylor Ayers, Director of Facilities for two major hospitals and 25 clinics across Hawaii. Taylor shares his unconventional path into healthcare facilities management, the importance of creating healing environments, and how collaboration within the Hawaii Society for Healthcare Engineering strengthens the industry. He offers practical strategies for selling ideas to leadership, from building a compelling business case to tailoring communication styles for different audiences. Taylor also reveals his approach to asset management, capital planning, and preparing for the unexpected—while keeping critical systems running in high-stakes healthcare settings.Tune in to hear valuable insights from the front lines of facilities management in Hawaii.---------------------------------------------------------------------------------------------------------------------Taylor Ayers brings more than a decade of leadership experience directing facilities management in the health care sector. Currently he serves as a Facilities Management Director for multiple hospitals & clinics in Honolulu, HI. He is also leading enterprise-wide decarbonization efforts as the chairperson for his health care system’s Sustainability Committee. Throughout his experience Taylor has led various support service departments including plant operations, biomedical engineering, EVS, security, central supply & procurement. In addition, he has managed large capital projects and led campus master planning.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Erik Swindle, Vice President of Facilities Operations and Capital Projects at Space Center Houston, joins us to talk about managing one of the most iconic and complex nonprofit destinations in the country. With a 25-year career spanning global nonprofits, sustainable construction, museums, and hospitals, Erik shares how his diverse background helps him oversee infrastructure at a site housing NASA artifacts, massive HVAC systems, special events, and millions of international visitors.He discusses the transition to in-house maintenance, lessons from past projects (like a LEED Platinum headquarters and a dairy farm in Kenya), and what it takes to protect priceless pieces like Apollo capsules and JFK’s Rice University podium.From engineering insights to leadership philosophy, Erik offers a fresh perspective on what it means to future-proof a legacy facility.---------------------------------------------------------------------------------------------------------------------Erik J. Swindle is an accomplished facilities and operations executive with over two decades of experience leading large-scale capital projects, sustainable building initiatives, and integrated facilities management in nonprofit, cultural, and public sectors. Currently serving as Vice President of Facilities Operations & Capital Projects at Space Center Houston, Erik previously held leadership roles at the Arkansas Museum of Fine Arts, Heifer International, and other mission-driven organizations, overseeing LEED-certified construction projects, complex relocations, and cross-functional operations teams. A certified LEED AP, IFMA CFM, and SCFM professional, Erik is a recognized industry leader and advocate for sustainability, energy efficiency, and cultural property protection, actively participating in national and global professional associations.  Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

Michael Hoeflein, Regional Director of Maintenance and Facilities at University of Michigan Health Regional Network, joins host David Trask to explore the complexities of uniting facilities operations across six hospitals and 100 sites of care. With a background that spans design, construction, and operations, Michael shares how his wide-ranging experience has shaped his leadership approach—from navigating microcultures and regulatory readiness to building subject matter expertise within teams.He also opens up about the power of inclusive communication, the importance of culture in retaining staff, and how connecting employees’ daily work to organizational goals can drive engagement. Packed with actionable insights on team building, standardization, and change leadership, this episode is a must-listen for facility leaders tackling growth, complexity, and transformation.---------------------------------------------------------------------------------------------------------------------Michael Hoeflein is the Regional Director of Maintenance and Facilities at University of Michigan Health Regional Network. He specializes in process improvement, regulatory compliance, and quality. Michael has led five successful TJC and CMS surveys and developed a multi-year preparedness strategy that earned the highest TJC scorecard in over 20 years. He previously managed operations for 6.5 million sq. ft. of healthcare space, overseeing 170 staff across hospitals and clinics.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask sits down with Joe Fullington, E.d.D, MBA, CHFM, Director of Facility Services at Duke Health, to explore the growing urgency around skilled trades in healthcare facilities. Joe shares his unconventional journey from electrician to educator to facilities leader, and breaks down the real-world challenges of talent shortages, knowledge loss, and regulatory pressure.He also shares the internship program he helped develop—designed to bridge the gap left by retiring staff and provide a clear path into healthcare facilities careers for the next generation. From partnering with technical colleges to equipping interns with hands-on experience and guaranteed job placements, Joe’s approach is creating real impact.If you're concerned about the future of your facilities team—or curious how to grow talent from within—this is an episode you don’t want to miss.---------------------------------------------------------------------------------------------------------------------Joe Fullington holds a Doctorate in Education from the University of Wisconsin-Stout, an MBA from the University of Wisconsin-Parkside, and a bachelor’s in Business from Columbia College of Missouri. He began his career as an electrician, later serving as a dean at a technical college before returning to healthcare facilities management. Now Director of Facility Services at Duke Health, Joe combines his backgrounds in trades and education to develop workforce pipelines and mentor the next generation of skilled professionals. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

David Trask speaks with Neyael Rubio-Delgado and James Anderson about the evolving landscape of facility management, especially in response to post-COVID staffing challenges, in  this episode of Facility Voices. Drawing from their career experiences, Neyael and James talk about ESL programs, hands-on training, employee empowerment, and effective onboarding. They highlight how data-driven quality assurance and leadership support have transformed their approach to training and staff development. The conversation also delves into the impact of collaboration, communication, and creative thinking in the workplace.Explore how innovative training programs and a commitment to employee growth are reshaping facility management for the better.---------------------------------------------------------------------------------------------------------------------Neyael Rubio-Delgado is the Residential Building Services Training Manager for University Housing at the University of Georgia. With nearly nine years in facilities management, she leads staff training and development to ensure clean, safe, and efficient residential spaces. Her focus is on mentoring, compliance, and enhancing operations to support the student experience.  With over 15 years in custodial leadership, James is the Director of Building Services at Georgia College and State University. Starting as front-line staff at the University of Georgia in 2009, he now oversees custodial operations, inventory, procurement, and budgeting. James is dedicated to team development and maintaining a clean, efficient campus environment. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask chats with Salum Stutzer, Director of Facilities and Operations at Francis Howell School District, about leading a growing district that serves nearly 17,000 students and the challenges of aging infrastructure. Salum discusses proactive maintenance, professional development, and community engagement. He shares insights into the district’s bond program, strategies for modernizing facilities, and the role of transparency and collaboration. The conversation explores how facilities teams can support safe, modern learning environments while adapting to future educational needs.Learn how Salum is leading with purpose and building stronger schools through thoughtful facility management.---------------------------------------------------------------------------------------------------------------------Salum Stutzer is the Director of Facilities and Operations for the Francis Howell School District, where he oversees all aspects of physical plant operations, including architecture, construction, custodial services, grounds, maintenance, warehousing, and safety. With over 18 years of experience in facilities and operations, Salum has held roles across both the public sector and private higher education. He holds a Bachelor of Science in Recreational Administration and a Master’s in Education. Salum is happily married to his college sweetheart, and together they have three sons, ages 17, 13, and 10. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

David Trask speaks with John Voit and Rob Holmes from Forge Now about the critical need for skilled tradespeople in today’s workforce in this episode of Facility Voices. John and Rob explain how Forge Now’s vocational training program is helping close the skilled trades gap by preparing military personnel and other candidates for careers in HVAC, electrical, plumbing, and facilities maintenance. The discussion explores the rising demand for skilled trades, strong earning potential, and how technology supports these professions. John and Rob also examine the national security risks tied to the shortage and highlight the role of employer involvement in successful job placements.Learn how Forge Now is reshaping perceptions of vocational education and equipping the next generation of skilled trades professionals.---------------------------------------------------------------------------------------------------------------------Rob Holmes is the co-founder of ForgeNow, a career skills school training technicians for in-demand trades. In just four years, ForgeNow has graduated over 1,500 students—many of them military veterans or individuals from underemployed backgrounds—into sustainable careers. The school is accredited by the U.S. Department of Education and partners with the Departments of Defense, Veterans Affairs, and Labor. A West Point graduate and Bronze Star recipient, Rob also holds an MBA from UNC-Chapel Hill and has studied at the London School of Economics and Hillsdale College.John Voit leads business development, employer engagement, and placement services, a catalyst for student opportunities. He collaborates with businesses and military bases to facilitate student enrollment. John's strategic approach extends to fostering partnerships with companies, ensuring mutual success for both parties. Under his guidance, ForgeNow is not just an educational institution but a dynamic force shaping professional connections and opportunities for your future. John is a 2018 graduate of the US Military Academy at West Point, where he majored in Systems Design Management. He was commissioned as an Infantry officer in the US Army and served a majority of his time in the 10th MTN Division.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

David Trask interviews Trent McJunkin, Facilities and Maintenance Manager at Oshkosh Defense, about his journey from high school welding courses to a leadership role in facility management, in this episode of Facility Voices. Trent shares how his background in industrial electronics and automotive manufacturing has shaped his approach to building a world-class facilities department. The conversation covers how to build a people-first culture, proactive management strategies, and the value of departmental collaboration. Trent also discusses obstacles like supply chain disruptions, managing critical infrastructure, and building vendor partnerships. Tune in to hear Trent’s insights on developing people to drive leadership and success. Listen now to discover the strategies behind creating a top-tier facilities team and the lessons learned along the way!---------------------------------------------------------------------------------------------------------------------A South Carolina native, Trent McJunkin has been in the trades since high school, where he began taking a welding class at his local high school career center. After enrolling in Tri-County Technical College, Trent found his interest for industrial maintenance while studying Industrial Electronics Technology. Working in the OEM automotive manufacturing sector for over a decade has helped him find more opportunities for growth and helped him develop his passion for excellence within an organization. Trent’s goal is to drive facilities & maintenance excellence by making people development the top priority. The greatest reward for him is when he sees his team members experience growth and success.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask sits down with Alicia Jolivette, Chief of Facilities and Maintenance Operations at Houston Independent School District. Alicia reflects on her journey from substitute clerk in 1996 to leading maintenance for 273 schools—sharing her perspective on navigating a district of this scale, the structured approach Houston ISD takes, and the challenges they face, especially around HVAC systems.Alicia also talks about the growing presence of women in leadership roles within facilities management, the value of continuous learning, and how boosting team morale and recognition directly contributes to operational success. Her focus on emotional intelligence and mentorship highlights a powerful, people-first approach to leading in a demanding field.Listen in for an inspiring conversation packed with real-world insights from one of the nation’s largest school districts.---------------------------------------------------------------------------------------------------------------------Alishia Jolivette is the Chief of Facilities and Maintenance Operations for Houston ISD, where she began her career in 1996. She has held numerous roles in operations and technology, rising through the ranks to her current leadership position. She oversees facilities, maintenance, energy management, safety systems, food services, construction, and athletics. Jolivette holds BBA and MBA degrees from the University of Houston–Downtown and is active in ASUG, TASBO, and other professional groups. She also serves as the Officials Coordinator and Certification Chair for USA Track and Field’s Gulf Association. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask sits down with Alexander Villanueva, Director of Facilities, Maintenance, and Custodial Services at Waco Independent School District. Alexander shares his journey from Puerto Rico to Waco and how his construction background has shaped his approach to facility management.From tackling deferred maintenance to fostering a culture of transparency and accountability, Alexander discusses how data-driven decision-making, proactive maintenance, and strong community relationships have helped improve Waco ISD’s facilities. Learn how his team revamped work order management, optimized funding strategies, and established preventive maintenance programs to enhance operational efficiency.Tune in to hear how Alexander’s leadership is making a lasting impact on school facilities!---------------------------------------------------------------------------------------------------------------------With over 20 years of experience in project management, Alexander Villanueva specializes in optimizing maintenance and custodial operations, strategic planning, and asset inventory management. Skilled in CMMS and PMS software, he enhances efficiency in facility management. He is currently completing a bachelor’s degree in Project Management and Public Administration with a minor in Civil Engineering from Liberty University. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, we continue our Women in Facilities series with Brooke Bohme, Director of Engineering at Children’s Health. Brooke shares how she transitioned from healthcare design to leading engineering teams in a hospital setting, highlighting the importance of mentorship and professional growth. She discusses the challenges of working in a male-dominated industry and her efforts to support the next generation of women in facilities. Brooke also talks about the $5 billion replacement hospital project she’s involved in and its impact on the future of healthcare facilities.Listeners will gain insights into the skills needed to excel in healthcare facilities management, the value of strong leadership, and how large-scale projects are shaping the industry. Don’t miss this insightful conversation!---------------------------------------------------------------------------------------------------------------------Brooke Bohme currently holds the position of Director of Engineering at Children's Health in Dallas, Texas. As a licensed mechanical engineer, she brings twelve years of expertise in healthcare design to her role. With a solid foundation in design, construction, and facilities operations, Brooke offers valuable perspectives on both the design and operational aspects of healthcare facilities. She is passionate about energy efficiency and leveraging cutting-edge technology and innovation to optimize facility operations.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this week’s episode of Facility Voices, Shalita Myrick, Vice President for Administrative Services and Chief Operating Officer at Pacific Lutheran University, shares how her career in facilities management is driven by purpose and a commitment to helping others. She discusses PLU’s care-centered environment, the evolving perception of facilities management, and the lasting impact of the pandemic. Shalita also highlights opportunities for women in the industry, the importance of diversity of thought, and the need to close the gender pay gap. Her advice? Be open, be confident, and ask for what you deserve.Tune in for an insightful conversation on leadership, purpose, and the future of facilities management!---------------------------------------------------------------------------------------------------------------------Shalita Myrick, VP for Administrative Services and COO at Pacific Lutheran University, previously held leadership roles at MD Anderson, Texas Children’s Hospital, UT Southwestern, Kaiser Permanente, and AT&T. She oversees business operations, HR, risk management, and facilities at PLU. Myrick holds a master’s in facilities management from UT San Antonio and a bachelor’s in political science from Spelman College. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask chats with Mike Hollingsworth, Facilities and Fleet Manager at the City of Chandler, Arizona. Mike shares how his background in military service, aerospace maintenance, public works, and casino operations led him to facilities management.Managing 61 city buildings—including police stations, fire stations, and government offices—isn’t easy. Mike explains why having a "seat at the table" in city leadership is critical for securing funding and support for facilities teams.The conversation also explores AI’s growing role in facilities management, from predictive maintenance to budget forecasting. Mike and David break down common misconceptions about AI, emphasizing how it enhances operations without replacing skilled teams.---------------------------------------------------------------------------------------------------------------------Mike Hollingsworth has 20+ years of Facilities Management experience in government and hospitality. As Facilities & Fleet Manager for the City of Chandler, he leads a team of 59 overseeing 61 buildings (1.1 million sq. ft.), 816 vehicles, and 400 equipment assets. His expertise includes Building Facilities Management, Budgeting, Construction, Vendor Management, and Safety/Compliance. Committed to efficiency and fiscal responsibility, he ensures clean, safe operations. Mike is a member of the Arizona Governments Facility Alliance and IFMA Phoenix Chapter.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

On this episode of Facility Voices, we chat with Mike Hollimon, Director of Facilities at Gwinnett Technical College, to explore the vital role facilities management plays in shaping higher education. Mike shares how his team goes beyond maintenance, creating opportunities for students and staff through mentorship and leadership development. He also discusses the challenges of managing a growing team, balancing priorities, and staying ahead in an ever-evolving field. With a passion for teamwork and continuous learning, Mike highlights the strategies that have helped him build a strong, resilient facilities department.Listen now to gain insights on fostering a strong team culture, developing leadership skills, and the impact of proactive facilities management on campus success.---------------------------------------------------------------------------------------------------------------------Mike Hollimon is the Director of Facilities at Gwinnett Technical College, managing a team of 60 and overseeing six divisions. With 30+ years of experience, he has led multimillion-dollar projects at Brenau University and Reinhardt University. Mike began his career in his family’s construction business and holds degrees from Dalton Junior College and Brenau University. He volunteers with Hall County Search & Rescue and founded the Habitat High Program. Mike resides in Flowery Branch, Georgia, with his family and enjoys diecast model collecting and baseball umpiring. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, Danielle Gathje, Vice President of Hospital Operations for Fairview Health Services, takes us through her career journey, from her early days as a biology major to her current leadership role at St. John’s Hospital in Minnesota.  Danielle opens up about how mentorship shaped her career, the strategies she’s used to embrace challenges, and the leadership lessons she’s learned along the way.Listeners will gain insights into the critical role mentorship plays in professional growth, actionable advice on navigating change in complex environments, and a behind-the-scenes look at what it takes to lead operations for a major healthcare organization. Whether you’re a seasoned facilities professional or just starting your career, this conversation offers inspiration and practical takeaways you won’t want to miss. Tune in now to hear Danielle’s story and her advice for driving success in the world of facilities and healthcare!---------------------------------------------------------------------------------------------------------------------Danielle M. Gathje, MBA, CHFM, SASHE, is Vice President of Hospital Operations at M Health Fairview St. John’s Hospital in Maplewood, MN. With expertise in hospital strategy, facility management, and operational innovation, she is dedicated to improving patient safety and quality. A certified healthcare leader, Danielle serves on multiple ASHE committees, has earned awards for her contributions, and actively volunteers, emphasizing collaboration and lifelong learning to advance healthcare outcomes. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, Lance Ollivierre from Central Piedmont Community College explains the strategies behind effective facilities management. From creating a robust preventive maintenance program to tackling deferred maintenance priorities, Lance shares the innovative approach his team used to transition from crisis mode to proactive planning.He also highlights the college's exciting Facilities Management Certificate Program, developed in collaboration with IFMA. This program aims to bridge the talent gap in the industry by combining classroom learning with real-world, hands-on experience. Students get exposure to everything from capital planning to analytics, KPIs, and cutting-edge technology used in facilities management.--------------------------------------------------------------------------------------------------------------------- Lance A. Ollivierre is the Director of Facilities Operations at Central Piedmont Community College, managing a $11.6M facilities maintenance contract for six campuses totaling 4 million square feet. With over 30 years of facilities and project management experience, Lance is a thought leader in cost-effective operations and service reliability. He holds a B.S. in Architectural Engineering from North Carolina A&T State University and is an active member of several professional organizations. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, Clay Major, Director of Facilities at the Town of South Windsor, shares his experience managing facilities for a growing town while working with limited resources. He discusses the challenges of maintaining a high level of service with a small team and budget.Clay explains how modernizing municipal buildings with automation and energy-efficient systems, such as HVAC and lighting upgrades, has improved efficiency. He also highlights the importance of safety systems, like a push-button lockdown feature, which ensures quick and effective responses in emergencies.Listen in for valuable insights on modernizing public buildings, enhancing operational efficiency, and implementing advanced safety features to protect both staff and the public.---------------------------------------------------------------------------------------------------------------------Clay Major has over 30 years in Facilities/Maintenance Management, beginning with a certificate in electricity and an HVAC apprenticeship. After transitioning from aerospace manufacturing to facilities management, he became Director of Facilities for the Town of South Windsor, managing 17 facilities totaling 250,000 sq/ft. He founded a quarterly roundtable for facilities professionals and won the 2023 APWA Professional Facilities and Grounds Manager of the Year award. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, Matt Snow, Assistant Vice President of Support Services at Baptist Health System, shares how standardizing processes has transformed their operations and created lasting benefits for their facilities team.From reducing costs and improving compliance to fostering collaboration across departments, Matt provides practical strategies that listeners can apply to streamline operations and optimize resources. He also explains how data-driven approaches have supported better decision-making and long-term success.Whether you’re aiming to boost efficiency or plan for the future, this episode is packed with insights to help your facilities team thrive.---------------------------------------------------------------------------------------------------------------------Matt Snow is the System Vice President of Support Services at Baptist Health System in Kentucky and Southern Indiana, overseeing multiple departments. Previously, he was Executive Director of Facilities at Baptist Health Paducah. Matt holds an MBA and a BS in Mechanical Engineering and is a Certified Energy Manager, Professional Engineer, and Fellow of the American College of Healthcare Executives (FACHE). He has held leadership roles in healthcare and regional organizations. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode, Leisa Williams-Swedberg, Performance and Project Manager, and Jaclyn Barlow, Operations Coordinator, from Michigan State University discuss the impactful Women in Skilled Trades (WIST) program. Launched in 2016, WIST provides no-cost training, hands-on experience, and the support women need to thrive in the skilled trades.Leisa and Jaclyn share how the program has already helped over 100 women build the confidence and skills required for career success and independence. With inspiring success stories from graduates and exciting plans for expanding WIST’s reach across Michigan, this conversation sheds light on how the program is changing lives and shaping the future of the skilled trades workforce.Tune in to discover how WIST is fostering a community of skilled professionals and creating new opportunities for women across the state!---------------------------------------------------------------------------------------------------------------------Leisa Williams-Swedberg, Performance Manager/Project Manager at Michigan State University’s IPF, has over 23 years of experience managing construction projects and driving process improvements. She oversees initiatives in data-driven learning, service agreements, and institutional workflows. A Michigan State graduate and LEED-accredited professional, Leisa serves on the national COAA board and co-founded Women in Skilled Trades (WIST) to support women entering the trades. Jaclyn Barlow, Operations Coordinator in Real Estate and Capital Planning at Michigan State University, co-administers University-wide Service Level Agreements (SLAs) and supports Capital Asset Management processes. With an associate degree in business, she serves on MSU committees and contributes to Women in Skilled Trades (WIST), empowering women through apprenticeship readiness. Jaclyn’s two years at MSU reflect her dedication to enhancing SLAs and institutional knowledge while advancing opportunities for women in skilled trades. Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this inspiring episode of Facility Voices, David Trask welcomes Caitlynd A. Weekley, Director of Facilities at Columbia College, as part of the Women in Facilities series. Caitlynd shares her unique career path, which started in the culinary industry and evolved through event planning to facilities management. Now, she oversees everything from construction to maintenance on campus, all while balancing the challenges of a male-dominated field.Caitlynd opens up about navigating her career without formal facilities training, finding her place at the table, and building confidence in a high-stakes role. She also reflects on the importance of mentorship, sharing how guidance from supervisors helped her gain a voice in her field. Caitlynd discusses the invaluable support of her team and vendors, and the culture of learning and collaboration in facilities management that allows her to keep growing.Listen in to hear Caitlynd’s journey, insights, and advice for women aspiring to leadership roles in facilities management.---------------------------------------------------------------------------------------------------------------------Caitlynd Weekley has been with Columbia College Facilities Operations since 2011 and was recently promoted to Director of Facilities Operations. In her role, she oversees Grounds, HVAC, General Maintenance, capital projects, routine maintenance, building assessments, and the annual budget for Plant & Facilities Operations. Weekley holds a business management degree from Sullivan University and certifications as an Educational Facilities Professional (APPA) and Certified Facility Manager (IFMA). Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, Melanie Ford, Senior Director of Construction at the University of Georgia, shares her experiences overseeing the facilities and construction projects of a large institution. She discusses her role in managing a diverse range of facilities—from historic buildings and agricultural stations to athletic complexes and cutting-edge science labs—while also highlighting significant projects like UGA's new medical school and recent campus upgrades. Melanie also explains her approach to fostering collaboration among departments, building trusted relationships with contractors, and uniting facilities and construction teams for effective project management across UGA’s range of spaces. In addition, she describes the development of UGA’s design standards, which have helped to streamline project workflows and reduce costs, ensuring consistency across a blend of historical and modern structures. Melanie’s insights offer valuable lessons for facilities professionals navigating large-scale, varied campus environments. Tune in to hear her unique strategies and gain practical tips for advancing campus facilities management.---------------------------------------------------------------------------------------------------------------------Melanie J. Ford is the Senior Director of Construction for the Office of University Architects at the University of Georgia (UGA), where she oversees capital construction projects and major renovations on campus. She received a Bachelor of Science in Building Science from Auburn University and worked as a general contractor for twenty years before joining UGA in 2007. While working full-time, she earned a Master’s in Historic Preservation from UGA in 2016 and is currently pursuing a Master’s in Landscape Architecture, expecting to graduate at the end of Fall Semester 2024. Melanie also serves as President of the Georgia chapter of COAA and President of the Athens Area Women in Construction.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask sits down with Kevin Miller, Director of Facilities Management at Hampden-Sydney College. Kevin shares his journey from the Marine Corps to leading a dynamic facilities team, drawing on over 17 years of experience. He emphasizes the role of education in shaping his career path and discusses the unique challenges of managing facilities at a higher education institution.From navigating staffing shortages to bridging generational gaps, Kevin offers insights into how effective communication with leadership and a team-first approach can drive success. He also highlights the importance of understanding operational risks, advocating for resources, and remaining flexible to meet evolving workforce needs.---------------------------------------------------------------------------------------------------------------------Kevin Miller is a facilities management leader with over 17 years of experience, known for driving transformative change in higher education. As Director of Facilities Management at Hampden-Sydney College, Kevin has led a period of revitalization, spearheading major capital projects and operational improvements that have enhanced campus infrastructure and sustainability. With a strong background in strategic planning and project management, Kevin holds an MBA and a Bachelor’s in Business Administration, combining technical expertise with a commitment to long-term institutional success.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, David Trask talks with Jennifer Green, Director of Competitions and Business Development at Skills Ontario. Jennifer shares her personal journey from her start as a registered apprentice in high school to becoming a prominent advocate for skilled trades and women in the trades. She discusses the importance of the Skills Ontario Competition, an event that showcases skilled trades and technologies and offers participants the chance to represent Canada at the World Skills Competition.Jennifer highlights the critical role of essential skills like problem-solving and financial literacy in skilled trades success, along with her organization's initiatives to promote diversity and inclusion within the industry. She also emphasizes the importance of educators guiding students toward career opportunities in skilled trades, and the value of exploring options beyond conventional career paths.In a unique effort to inspire younger generations, Jennifer has compiled a list of children's books that focus on skilled trades, which has garnered international recognition. She also touches on the public survey she led through an advisory committee, aimed at shaping policies to better support skilled trades in Ontario.Tune in to this insightful discussion on breaking down barriers, expanding opportunities in skilled trades, and the innovative ways Jennifer is inspiring future generations to pursue these essential careers.---------------------------------------------------------------------------------------------------------------------Jennifer Green in an influential advocate, leaving an indelible mark and pioneering for opportunities for women in non-traditional careers within skilled trades, tackling Canada's skills gap. As Director of Competitions and Business Development at Skills Ontario, Jennifer and her team orchestrate Canada's largest skilled trades event, the Skills Ontario Competition. Together they manage 2,500+ competitors in 75+ contests, coordinating 700 volunteers and 37,000 visitors. Her efforts continue to elevate skilled trades and women in the field. Recognized as an opinion leader, Jennifer actively participates in speaking engagements, round tables and crafts innovative social media posts, bolstering global awareness.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode from our "Women in Facilities" series, Maria O'Callaghan-Cassidy, Senior Associate Vice President of Campus Operations at University of Richmond, discusses the evolving landscape of facilities management. She emphasizes the importance of flexibility and ongoing education amid labor shortages and job mobility. Maria recommends pursuing certifications like CFM and FMP, and getting involved in organizations such as IFMA to enhance career growth.She encourages women to seek mentorship, embrace feedback, and actively drive their careers. Maria highlights the significance of building relationships within the industry and taking charge of one’s professional journey, capturing the excitement and challenges in facilities management today and showcasing the potential for meaningful careers in the field.Tune in to hear more insights from Maria and celebrate the strides women are making in facilities management.--------------------------------------------------------------------------------------------------------------------Maria O’Callaghan-Cassidy CFM, SFP, an accomplished and strategic leader with 20+ years of operations, facilities and planning experience, is a frequent guest speaker for operational innovation and sustainability. She is the Senior AVP of Campus Operations at the University of Richmond where she oversees facilities planning, design and construction, dining and business services.  She is the current chair of Woman in Facilities Management (WIFM  and is the vice chair of the International Facilities Management Association Academic Facilities Council (IFMA AFC).  She also serves as the vice president  of the local IFMA RVA chapter, fostering professional development.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.

In this episode of Facility Voices, we’re joined by Tom Polansky, Vice President for Operations and Facilities at The Huntington. Tom shares his unique career path, starting as an architect and eventually discovering his passion for managing teams and aligning campus visions with built environments. He talks about the complexities of overseeing a diverse site like The Huntington, which includes a world-class library, art museum, and botanical gardens. Tom explains the challenges of managing both old and new systems across the 207-acre campus, with a focus on the critical role of environmental controls in preserving priceless collections. He highlights how his team carefully monitors and adjusts these systems to protect rare artifacts, ensuring optimal conditions for each unique space. Tom also discusses the importance of sustainability efforts on campus and how they integrate modern technology with historic preservation. His insights provide a valuable look into the delicate balance required to manage such a culturally and historically rich facility.--------------------------------------------------------------------------------------------------------------------Tom Polansky is Vice President for Operations and Facilities at the Huntington Library, Art Museum, and Library, where he leads master planning, operational sustainability, and campus construction. Tom holds a master’s degree in architecture from the University of Virginia. He has been with The Huntington since 2021 after eight years in a similar position at Occidental College. Tom serves on the boards of the South Pasadena Preservation Foundation and the South Pasadena Senior Center. He’s been fortunate to be able to support institutions with firm commitments to preserving their architectural heritage in the service of their missions.Thanks for listening. Follow David Trask on LinkedIn to share feedback. Visit the ARC Facilities LinkedIn page-----------------------------------------------------------------------------------The views and opinions expressed by third-party guests on this podcast are their own and do not necessarily reflect the views or opinions of ARC Facilities and ARC Document Solutions. We provide a platform for diverse perspectives and discussions and ARC Facilities/ARC Document Solutions assumes no responsibility or liability for the accuracy or completeness of the content provided by our third-party guests.