PODCAST · business
Good Cents R&M
by Good Cents R&M
We believe that your facilities should work for you and not against you and we are here to show you how.
-
18
The Power of Inspection
In this episode of the Good Cents R&M podcast, Seth and Austin discuss the importance of inspecting equipment for issues. They emphasize the significance of inspections in maintaining equipment and preventing future failures. Austin shares insights on how new technicians can start their journey in equipment maintenance, particularly with fryers, and the value of utilizing external resources for inspections. The conversation concludes with the importance of tracking inspections to improve management and operational efficiency.
-
17
Part Organization
In this episode, Seth and Austin discuss essential parts needed for maintenance and the significance of organizing and labeling parts for efficiency in restaurant operations. They emphasize the need for a systematic approach to inventory management and sustaining organization to ensure smooth operations.
-
16
Reporting Facilities Issues
In this episode, Seth Hooper and Austin Breshears discuss the importance of effective communication in reporting facilities issues. They explore various methods of reporting, including face-to-face communication, text messaging, and the use of communication platforms like GroupMe and Slack. The conversation emphasizes the challenges and benefits of each method, ultimately leading to the discussion of Computerized Maintenance Management Systems (CMMS) as a more efficient way to track and manage maintenance requests. The hosts share insights on how to implement these systems and the importance of training staff to use them effectively.
-
15
Staggered Start
In this episode, Seth Hooper and Austin Breshears discuss the concept of staggered starts for cooking equipment in kitchens. They explore the benefits of this approach, including energy savings, improved oil life, and a more comfortable working environment for team members. The conversation emphasizes the importance of change management and stewardship in equipment usage, as well as practical strategies for implementing a staggered start plan in restaurant operations.
-
14
The Less Talked About Side of R&M: Admin Responsibilities
In this episode of the Good Cents R&M podcast, Seth Hooper and Austin Breshears discuss the often-overlooked administrative side of repair and maintenance (R&M) roles.
-
13
The Really Import Task That You May Forget How to Do
In this episode of the Good Cents R&M Podcast, Seth Hooper and Austin Breshears are going by Max Vykouk from Southern Gaskets. Today they discuss the often-overlooked yet crucial role of gaskets in food safety and restaurant operations. They explore the importance of customer service, the manufacturing process, and innovative solutions like QR codes for easy ordering. The conversation also covers practical tips for gasket installation and maintenance, as well as memorable experiences that highlight the significance of their work in the industry. Learn More About Southern Gaskets at: https://link.goodcentsrm.com/southerngaskets
-
12
When to Call a Service Tech
In this episode of the Good Cents R&M podcast, Seth Hooper and Austin Breshears discuss the critical topic of when to call a service technician for equipment issues. They explore various factors influencing this decision, including personal comfort levels, knowledge of equipment, warranty considerations, and the importance of cost analysis. The conversation emphasizes the value of building relationships with service techs to enhance learning and problem-solving skills. The hosts also touch on the significance of understanding warranties and the implications of DIY repairs versus professional service.
-
11
Mastering Asset Tracking for Operational Success
Summary In this episode, Seth Hooper and Austin Breshears discuss the importance of asset tracking in operational management. They define what constitutes an asset, the significance of tracking maintenance and repairs, and how to implement an effective asset tracking system. The conversation also covers the transition from basic tracking methods to more sophisticated CMMS systems, emphasizing the need for data to support decision-making and improve efficiency.
-
10
4 Things You Need to Get Facilities Stuff Done- Part 4: Tools
Summary In this episode of the Good Cents R&M podcast, Seth Hooper, Austin Breshears, and guest John Diamond discuss the fourth and final thing you need to get facilities stuff done: Tools. They emphasize the importance of having the right tools organized properly, share their favorite tools for repairs, and review the four key things needed for successful facility management: knowledge, time, tools, and parts. The conversation provides valuable insights for stores looking to improve their maintenance processes and efficiency.
-
9
4 Things You Need to Get Facilities Stuff Done- Part 3: Parts
In this episode of the Good Cents R & M podcast, we talk about the importance of having the right parts on hand, the knowledge to manage inventory effectively, and the tips for parts ordering and storing.
-
8
4 Things You Need to Get Facilities Stuff Done- Part 2: Time
In this conversation Hosts Austin Breshears, and Seth Hooper discuss with Operator John Diamond about the need for time when it comes to caring for your facilities and equipment.
-
7
4 Things You Need to Get Facilities Stuff Done: Part 1: Intro and Knowledge
Part 1 of 4: In this episode of the Good Cents R&M podcast, hosts Seth Hooper and Austin Breshears are joined by John Diamond, an experienced Chick-fil-A owner and operator. They discuss the essentials for success in facility management, emphasizing the importance of having the right tools, time, knowledge, and parts
-
6
Ways to Structure Your Facilities Role
In this episode of the Good Cents R&M podcast, we discuss the various maintenance roles within a store, highlighting the split, full time and part time roles.
-
5
How to Get Your Store to Care About Facilities
Summary In this episode, Seth Hooper and Austin Breshears discuss the challenges of getting store teams to care about facilities management. They explore the importance of communication, setting expectations, and creating a culture of accountability. The conversation emphasizes the need for effective reporting systems and training to ensure that all team members understand their roles in maintaining equipment and facilities. The hosts also highlight the integration of operations and facilities management as crucial for overall success.
-
4
Developing a Facilities Lens
In this episode of the Good Cents R&M podcast, Seth Hooper and Austin Breshears discuss the importance of viewing maintenance through different lenses. They emphasize safety as the top priority, followed by revenue considerations, the impact on guest and team member experiences and productivity in operations. The conversation highlights the need for a balanced approach to maintenance that considers immediate safety issues, long-term profitability and productivity, and the overall experience of both guests and employees.
-
3
Building Better Relationships with Service Techs
In this episode of the Good Cents R&M Podcast, Seth Hooper and Austin Breshears discuss the complexities of relationships with service technicians in the restaurant industry. They explore the importance of communication, understanding, and building personal connections with service techs to enhance the overall service experience. The conversation also addresses challenges faced post-COVID, the significance of kindness and respect towards service techs, and strategies for handling bad experiences. Ultimately, the episode emphasizes that strong relationships and effective communication are crucial for success in vendor management. Takeaways Building relationships with service techs is essential. Communication is key to a positive service experience. Understanding the technician's perspective can improve interactions. Personal connections can lead to better service outcomes. Offering food can enhance relationships with service techs. Kindly voicing concerns can lead to better service. Post-COVID challenges have affected service availability. A technician shortage impacts service quality. You often get what you pay for in service techs. Strong relationships can lead to better problem resolution.
-
2
Navigating the Facilities Journey
Summary In this episode of the Good Cents Podcast, Seth Hooper and Austin Breshears discuss the journey into facilities management roles. They share personal experiences, the importance of building knowledge and skills, and the administrative responsibilities that come with the role. The conversation emphasizes the need for trust and flexibility in scheduling, budgeting for repairs, and the significance of preventative maintenance. They also highlight various resources available for training and growth in the field. Takeaways Facilities roles often start from cleaning and maintenance tasks. Gaining knowledge in facilities management is a gradual process. Flexibility in scheduling is crucial for maintenance technicians. Building trust with management is essential for facilities roles. Budgeting for repairs and maintenance is a key responsibility. Training resources are available for those looking to grow in facilities management. Hands-on experience is invaluable in learning about equipment. The journey in facilities management is ongoing and requires continuous learning.
-
1
The Essential Guide to Preventive Maintenance
In this episode of the Good Cents R&M podcast, hosts Seth and Austin delve into the critical topic of preventive maintenance (PM) in restaurant facilities. The conversation highlights the benefits of PM, including cost savings and improved equipment longevity, and stresses the need for tailored PM strategies based on individual store needs. The episode concludes with practical tips for implementing effective PM practices. GREASE GUN Dumpster Doors
We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.
No matches for "" in this podcast's transcripts.
No topics indexed yet for this podcast.
Loading reviews...
Loading similar podcasts...