Governance Matters

Ever wondered how moving from a stable local authority role to the dynamic world of consultancy can transform your career? Our guest, Shilpa Manek, shares her inspiring journey from democratic services to consultancy, highlighting how embracing change can drive both personal and professional growth. Her story reinforces the vital role of democratic services in governance and how new opportunities can reignite your passion for the work.Explore the realities of local governance and the challenges contractors face. Drawing on experiences across multiple councils, we unpack how contrasting organisational cultures ranging from collaborative to siloed working shape governance practices. Through candid discussion, discover practical strategies for successful integration and delivering impactful governance work.Finally, we delve into the ethical dimensions of governance. From transparency and accountability to the “golden thread” linking individual roles to organisational goals, we examine how these principles build trust and cohesion. Learn what resilience and adaptability look like in governance roles, especially when navigating unexpected challenges or modern logistical demands.Tune in to Governance Matters for insights and resources to strengthen your understanding and practice of effective governance.If you are a member of SEE and have any questions related to Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts

In this episode of Governance Matters, host Kirsty Hunt speaks with Matthew Barber, the current Police and Crime Commissioner (PCC) for Thames Valley, about the recent government announcement to abolish PCCs by 2028. The conversation explores the implications of this major governance shift, the vital role PCCs play in community safety, and the challenges of maintaining accountability and public trust in policing. Matthew shares candid insights on the future of policing governance, the importance of strategic leadership, and the risks of losing local engagement and expertise during the transition. This episode offers a timely and thought-provoking look at how governance reforms could reshape the relationship between policing, local authorities, and communities.If you are a member of SEE and have any questions related to Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts

What if the key to transforming local governance lies in the hands of those we elect, not just within council chambers but beyond? Join me, Kirsty, as I sit down with Aidan Rave from the Good Governance Institute to explore this unique opportunity for councillors. We navigate the complex landscape where councillors play an essential role in external organisations, from commercial entities to small charities. Aidan, with his varied experience within local government, shares insights on how leveraging the knowledge and influence of councillors can enhance community services and why this involvement has become a cornerstone of effective governance. This episode is a treasure trove for those curious about what is expected from this at times afterthought when councillors take representation of the council to outside bodies.As we continue, the conversation shifts to the nuanced art of balancing influence and integrity. We tackle the challenges of managing conflicts of interest, emphasising the importance of curiosity and innovative thinking to push public services beyond traditional boundaries. Dive into the role of councillors in health services, where potential conflicts are managed with a commitment to the Nolan principles. The discussion also covers the intricacies of council governance and risk management, underscoring the need for robust frameworks and the critical support from senior officers. For those invested in the future of local governance, this episode promises a rich exploration of how public servants can navigate risks while seizing opportunities to make lasting impacts in their communities.If you are a member of SEE and have any questions related to Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts

Can small, unnoticed compromises in governance lead to significant failures within local authorities? Join me and Matt Masters, host of Truth About Local Government, as we unpack the subtle but impactful risk of incremental creep in local government governance. We discuss how outdated governance documents and informal practices can gradually erode transparency and accountability. Our conversation sheds light on the importance of maintaining integrity and minimum standards, as well as the critical role of external, objective oversight in preventing systematic weaknesses.As we shift focus to improving governance within local authorities, we emphasise embedding strong practices and resetting values at the first sign of trouble. Matt and I explore strategies like implementing clear decision-making systems, performance dashboards, and budget trackers to avert governance issues. We also highlight the crucial role of public accountability, urging the involvement of residents through panels and surveys to enhance transparency and engagement. The development and training of elected officials are key to effective leadership, while external reviews offer fresh perspectives using tools such as the CIFPA governance framework and LGA peer support. Our conversation touches on resetting governance culture after standards slip, focusing on continuous skill development and the role of Overview and Scrutiny as well as Audit Committees.Kirsty highlights warning signs like inadequate record keeping and councillor disengagement and underscores the significance of active participation from councillors and statutory officers in maintaining governance integrity.If you are a member of SEE and have any questions related to Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts

Catherine Mangan from the University of Birmingham returns to our latest episode of Governance Matters to dive into the evolving roles of 21st-century councillors, influenced by modern societal dynamics like the pandemic, climate change, and the ubiquitous presence of social media. Our discussion explores how these factors have reshaped local governance, demanding new skills and attitudes from councillors. Catherine's innovative research process, involving collaboration with graduate management trainees, offers unique insights into the changing landscape of public service roles. She emphasises the pressing need for updated frameworks for public servants and councillors to bolster communication and collaboration. The episode also tackles the challenges councillors face, from the weighty burden of public service to negative perceptions tied to party politics.We unravel the importance of robust support systems, from mentoring to peer networks, and the pivotal role of monitoring officers in addressing social media challenges. Catherine shares strategies like self-care and "safe mode" social media use, while also considering how councils can proactively offer supervision and coaching to prevent burnout.This episode is a must-listen for anyone committed to sustaining effective and transparent local governance.If you are a member of SEE and have any questions related to Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts

In this engaging episode, we sit down with Andy Ferrier, Chief Executive of Test Valley Borough Council, to explore how Test Valley is redefining the role of councillors in the community.Discover how Test Valley’s innovative community council model is empowering councillors to lead grassroots change, attract more diverse representatives, and shift perceptions of what it means to serve in local government. We discuss the importance of equipping councillors with the skills and support needed for asset-based collaboration and effective community engagement. Andy shares insights on the transition to new unitary authorities and the critical role of localised decision-making in maintaining trust and identity. From neighbourhood forums to pop-up deliberative spaces, we explore how councils can create more inclusive and responsive platforms for community voice. Packed with practical examples and forward-thinking ideas, this episode offers valuable insights for anyone passionate about strengthening local governance and community leadership.And if you want to know even more consider signing up to event on 4 November hosted by Test Valley Borough Council, in partnership with LGC and Birmingham University’s Inlogov. The 21 Century Councillors event will offer the opportunity to discuss and debate the changing role of councillors through a series of workshops and presentations. Click here to register: https://www.eventbrite.co.uk/e/21st-century-councillors-tickets-1614618580639?aff=oddtdtcreatorIf you are a member of SEE and have any questions related to Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts

What makes a local council truly effective? Join us as we uncover the secrets of inclusive governance with Andy Bailey, the trailblazing youngest Mayor of Whitney Town Council. Discover how Whitney Town Council, one of the UK's largest, embraces diversity and innovative community engagement. Andy shares the council’s cutting-edge strategies, including the empowering youth council and initiatives inspired during the COVID-19 pandemic, that are encouraging the next generation to take the helm and shape their community’s future.Navigate the complex landscape of local governance challenges with us as we spotlight the impact of younger councillors in reshaping council dynamics. We discuss the pressing issues they face, from managing family life to overcoming participation barriers like childcare and health. Listen to how their involvement is sparking dynamic discussions and new solutions to community issues, from infrastructure development to youth support. Plus, don't miss a sneak peek into our conversation with Andy Ferrier from Test Valley Council as we explore how councillors are redefining community engagement and overcoming bureaucratic obstacles.If you are a member of SEE and have any questions related to Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts

Welcome back to Governance Matters! Join us in our first episode of Season 2 as we welcome Robin Tuddenham, President of Solace, to the podcast.  In our conversation, Robin shares his expertise on the vital roles of chief executives, section 151 officers, and monitoring officers, and how they work together to ensure effective council operations. This is captured in the newly republished guidance surrounding the "golden triangle" of local government governance. We explore why maintaining integrity, impartiality, and clarity is more critical than ever in today's scrutinised environment.Robin sheds light on the intricate world of governance within local authorities, addressing the complexities and challenges officers face in statutory duties and ethical decision-making. From financial management and governance issues to regeneration schemes and procurement processes, he highlights the importance of a robust ethical framework and the risks posed by governance failures. Robin emphasises the value of experience, continuous training, and a collaborative team approach to managing these challenges, ensuring local authorities meet their statutory responsibilities effectively.We dive into the essential nature of statutory officers and the systemic erosion of corporate functions in local councils. We explore the significant interplay between frontline and "back office" functions and the necessity for clear governance structures and solid political relationships. Robin also shares his thoughts on the potential role of AI in governance, the urgent need for a more robust standards regime, and the importance of legislative updates to keep pace with modern societal dynamics. This episode is an insightful exploration of change and innovation in governance, all while upholding the core principles of ethical and effective public service. Guide to the Golden Triangle: https://solace.org.uk/guide-to-the-golden-triangle/If you are a member of SEE and have any questions related to Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts

In the final episode of our series, we ask the big question: Why does effective training matter—and what difference does it really make?We explore the transformative power of the Councillor Development Charter, a framework that’s reshaping how councils approach leadership and learning.Join us on Governance Matters, where Rachel Basham and Councillor Gareth Barnard share their invaluable perspectives as assessors of this critical process.Discover how the Charter:Cultivates stronger member-officer relationshipsEmpowers councillors with enhanced knowledge and confidenceLeads to improved governance and service deliveryStrengthens council reputationProvides a sustainable pathway for continual improvementThis episode is packed with insights into how structured development can drive real change in local government.If you are a member of SEE and have any questions related to this episode, or any other Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts

Unlock the secrets of effective communication and transform your workplace dynamics with our latest episode of Governance Matters. We're thrilled to feature Lynn Mead, our associate and a career transition coach, who brings her wealth of knowledge on DISC behavior profiling to the table. Discover how the four communication styles—dominant, influential, conscientious, and steady—can enhance your self-awareness, adaptability, and ability to connect with colleagues. Learn to tailor your interactions by recognising these styles in others, fostering a more harmonious and collaborative environment. This insightful exploration promises to equip you with the strategies to better navigate diverse personalities and improve team relationships.But there's more. We also delve into the profound impact of effective listening skills. The episode challenges you to move beyond hearing and truly listen, emphasising authenticity, honesty, and respect in every professional interaction. Through practical techniques like active listening and providing feedback, we offer ways to fully engage with your conversation partners. With personal anecdotes and actionable insights, we illustrate how genuine attention can significantly enhance professional relationships and organisational culture. Tune in to redefine how you communicate and listen, making every interaction count.If you are a member of SEE and have any questions related to this episode, or any other Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts – we have lots of great episodes coming up in the season

Jake Bowers is a Romani journalist, producer, media teacher, film maker and blacksmith who joins us on Governance Matters for an insightful discussion on the critical role of governance, particularly for ethnic minorities such as the Gypsy and Traveller communities. Listen in as Jake's unique perspective as he explains the significance of executing governance with morality and equality in mind, and the potential pitfalls when it falters. He also guides us through the appropriate terminology when referring to his community and challenges the misconceptions perpetuated by sensationalised media portrayals. Jake emphasises the importance of aligning perceptions with the reality that these communities are recognised ethnic groups with protected racial identities.In another chapter of our conversation, we explore the barriers Gypsy and Traveller communities face in accessing essential services like healthcare and education, often exacerbated by their nomadic lifestyle and lack of secure housing. Jake shares insights into the discrimination these communities encounter and the reluctance of institutions to include them, while also highlighting efforts by organisations like the NHS in Surrey to bridge these gaps. He shares his personal experience as a blacksmith creating sculptures to celebrate Gypsy and Traveller culture, highlighting a project in Appleby that, despite facing resistance, holds the potential to foster inclusion and fulfill race equality duties. This episode underscores the need for proactive governance and community engagement to address these challenges.A Gypsy life for me https://www.travellerstimes.org.uk/news/2011/11/gypsy-life-meOnline FAQs Pack Gypsies and Travellers produced by Travellers Times and written by Jake Bowers:chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.travellerstimes.org.uk/sites/default/files/paragraphs/filelink/Gypsies%20and%20Travellers%20Lifestyle%20History%20and%20Culture%20FAQs_0.pdf

What if the backbone of a well-functioning society isn't just its people, but its governance? Join me, Kirsty, as we continue our new series, Governance Matters, with a deep dive into the intricacies of allowances. Our special guest, Mark Palmer, the Director of Development and Governance at South East Employers, shares his insights on their critical role of independent remuneration panels, which play a pivotal part in setting councillor allowances and ensuring accountability across councils. With the advent of parental leave policies for councillors, our conversation highlights the evolving landscape of local governance.In our discussion, we emphasise the importance of recruiting a diverse Independent Remuneration Panel (IRP) and share effective strategies for attracting a balanced mixture of representatives, especially from younger generations. Mark elaborates on how councils can efficiently manage the IRP process with elements like training Panel members, chairing the process and data analysis whilst exploring the support offered by South East Employers. We also underscore the annual members' allowance survey—a key resource councils shouldn't ignore and encourage all councils in the region to participate in this initiative to be able to access this comprehensive and enlightening data.If you are a member of SEE and have any questions related to this episode, or any other Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts – we have lots of great episodes coming up in the season

Discover the art of conflict management in public forums with our returning guest, Councillor Minas-Bound from Basingstoke and Deane. Minas-Bound shares how asking the right questions can transform discord into productive dialogue. We discuss the nuances of chairing meetings and why ensuring that every voice is heard is crucial for achieving meaningful outcomes. Get an inside look at common sources of conflict, from community disagreements to overlapping efforts, and gain insight into Minas-Bound's strategies for balancing perspectives and facilitating open dialogue.Engagement with the community is more than just a buzzword—it's a long-term investment in harmony and understanding. We explore the benefits of connecting through both traditional public forums and modern platforms like Facebook and Instagram. Hear about the significance of mediation services and the subtle art of coaching for those tricky conversations. Whether it’s mastering chairing skills or knowing when to step back, this episode is packed with actionable advice. Embrace the discomfort and step into effective governance and public interactions with confidence and clarity.If you are a member of SEE and have any questions related to this episode, or any other Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts – we have lots of great episodes coming up in the season

What if prioritising mental health could transform your career and personal life? Join us for an enlightening conversation with David Beeney, a former commercial director who has become a passionate advocate for mental health awareness in the workplace. David candidly shares his own story and discusses the often-overlooked mental health challenges faced by local government councillors.  It's easy for councillors to neglect their well-being while tending to others' needs, but recognising early signs of burnout, like fatigue and difficulty concentrating, can be lifesaving. We unpack the vital importance of self-care for those in public service roles, focusing on balanced living to prevent burnout. Using relatable analogies, we emphasise the need for a supportive network and offer practical advice for maintaining mental resilience. This episode aims to inspire local government officials and beyond to take their mental health as seriously as their professional responsibilities. We explore the transformative power of self-compassion and the importance of creating supportive work environments, fostering genuine connections and regularly checking in with colleagues to build a culture where mental health is a priority. As we conclude, we encourage listeners to practice self-kindness and consider its profound impact on mental health and success. Don't forget to explore our resources and subscribe for more insightful discussions, including our upcoming episode on handling conflict within meetings.If you are a member of SEE and have any questions related to this episode, or any other Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts – we have lots of great episodes coming up in the season

Unlock the secrets to transforming local governance and enhancing accessibility with Councillor Knowles, an independent councillor and former mayor from the Royal Borough of Windsor and Maidenhead Council. Discover how he improved council meetings, turning them from contentious battlegrounds into constructive arenas. In a candid conversation, Councillor Knowles shares his personal journey, highlighting the impact of his military service-related hearing loss and how technology has empowered him to lead with clarity and inclusivity. Gain insights into the critical role of governance in maintaining accountability and how being independent allows him to steer clear of political biases, ensuring fairness in his approach.Explore the remarkable advancements in virtual meeting technology that have revolutionised accessibility, particularly for individuals with hearing impairments. Councillor Knowles reflects on the rapid technological evolution post-COVID-19, which has made council meetings more inclusive and engaging than ever before. Learn from his experiences about the importance of pre-meeting equipment checks and the use of assistive technology in creating an inclusive environment. From practical tips on enhancing auditory experiences to resources supporting equality and diversity, this episode promises valuable takeaways for anyone passionate about governance, technology, and accessibility.If you are a member of SEE and have any questions related to this episode, or any other Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts – we have lots of great episodes coming up in the season

What if your community's voice could shape its future? Join us for a compelling episode of Governance Matters, where we promise you'll uncover the transformative power of community engagement in governance. We welcome back the insightful Councillor Minas-Bound from Basingstoke and Deane, who shares an incredible tale of a community rallying together to build a much-needed primary school. Through this story, we illustrate how curiosity and data can lead to stronger local bonds and effective governance strategies.But the conversation doesn't stop there. We explore the often-overlooked complexities of communication within diverse communities, emphasising the importance of moving beyond stereotypes. Discover how to connect with marginalised groups by understanding their unique dynamics, especially in the wake of challenges posed by technology and the pandemic. We challenge the traditional notions of "hard to reach" and propose innovative ways to engage with "rarely heard" voices, avoiding the fatigue that comes with repetitive surveys.Finally, we delve into the intricacies of effective community engagement strategies, acknowledging the hurdles faced by local governments. Learn why creativity, collaboration, and authenticity are paramount when accessing niche communities and implementing cultural initiatives. We wrap up with a call for transparency and honesty in consultations, encouraging a hands-off approach that empowers community ownership.If this episode has been of interest then please join us again when we are joined by Jake Bowers to discuss 'Breaking Through Myths About Gypsy, Roma and Traveller Communities – Why Understanding Difference Matters'. Episode 10 will be available from 3 June 2025. If you are a member of SEE and have any questions related to this episode, or any other Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts – we have lots of great episodes coming up in the season

Discover the art of effective chairing and governance with Councillor Knowles, the previous Mayor of the Royal Borough of Windsor and Maidenhead, as he draws from his extensive experience in local government meetings. Councillor Knowles reveals his strategies for creating an environment that encourages participation and curbs hostility, likening his role to that of a ringmaster orchestrating a respectful and constructive dialogue. We unravel his insights on the critical balance of legal knowledge, communication, and listening, which are all pivotal in making informed decisions and leading successful meetings.If you are a member of SEE and have any questions related to this episode, or any other Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts – we have lots of great episodes coming up in the season

What if the key to effective governance isn’t just in the words we choose, but in how we ask questions? Join us on Governance Matters as we unravel the complexities of communication with Lynn Mead, a distinguished local government professional and career transition coach. Together, we uncover the fascinating nuances of body language and tone, exploring how they, alongside word choice, shape the quality of our dialogues and decision-making. Lynn introduces us to the intriguing "five bums on a rugby post" method, which serves as a memorable framework for crafting open questions that invite deeper engagement. With her expert insights, we delve into practical questioning techniques, including powerful prompts and the strategic use of silence, to transform governance discussions into meaningful exchanges. Listen in as we address the importance of fairness, empathy, and impartiality in decision-making processes involving sensitive issues. This episode emphasises maintaining professionalism, respect, and rapport in challenging environments, offering strategies to prevent conflicts and manage emotions. We also discuss the importance of adapting communication styles to encourage open dialogue and how to handle evasive answers with respectful inquiries. Through these insights, you'll gain valuable skills to improve information gathering practices to support informed decision making for both individuals and community needs. Tune in now and discover how the right questions can lead to better governance.If you are a member of SEE and have any questions related to this episode, or any other Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts – we have lots of great episodes coming up in the season

Join me, Kirsty Hunt, for an insightful episode of Governance Matters as we explore the art of designing truly inclusive services. In this conversation, I sit down with Councillor Minas-Bound, the Conservative group leader at Basingstoke and Deane, to discuss how governance can be more than just policies and procedures—it’s about putting people first. We don't just talk about doing things right; we focus on doing the right things, emphasising the human element that often gets lost in bureaucracy. Through a powerful story of a family navigating multiple agencies, we highlight how asking the right questions leads to services that provide real value. We're also tackling the essential topic of supporting LGBTQ+ individuals, particularly transgender people, in escaping domestic abuse. We shed light on the hurdles of providing safe refuges and ensuring services are both accessible and effective. By challenging the status quo and leveraging technology, we can drive meaningful change in service delivery. Listen in and be inspired to rethink how we can collectively enhance governance practices for the better. If you are a member of SEE and have any questions related to this episode, or any other Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts – we have lots of great episodes coming up in the season

Discover how to be a 21st-century public servant by mastering the blend of professional expertise and leadership qualities. Join us for an eye-opening conversation with Catherine, a distinguished Professor of Public Management and Leadership at the University of Birmingham, as we uncover transformative insights that could redefine your approach to governance. What role does governance play in building trust with residents? Why is ethical decision-making more crucial now than ever? Catherine offers her perspective, drawing on her rich background as a public servant and an academic, to illuminate the evolving landscape of public service. Explore the pressing challenges of perma-austerity and the demands of an increasingly assertive residents, while delving into the complexities of mega councils and devolution reshaping local governance.In this engaging episode, we also tackle the pressing need for adaptability in public service roles. Learn about the ambidextrous approach required to navigate modern public sector challenges—where innovation meets frugality, and where data curiosity is as crucial as digital comfort. Catherine sheds light on the generational shift as we discuss practical solutions for attracting and retaining Gen Z employees who prioritise values alignment over traditional job security. From fostering dynamic career environments to introducing innovative tools like coaching cards, this episode is packed with strategies to enhance local government effectiveness and foster collaborative dialogues between councillors and officers. Don't miss this opportunity to gain valuable insights into creating a forward-thinking, resilient and thriving public service workforce. If you are a member of SEE and have any questions related to this episode, or any other Governance or HR issues facing your organisation, please get in touch at [email protected] remember to subscribe wherever you get your podcasts – we have lots of great episodes coming up in the seasonWhat does it mean to be a 21st Century Public Servant?https://21stcenturypublicservant.wordpress.com/updating-the-21st-century-public-servant/ Making a difference? Attracting new generations into local governmenthttps://pure-oai.bham.ac.uk/ws/portalfiles/portal/247648512/Making_a_difference_Attracting_new_generations_into_local_government.pdf How to get the coaching cards:https://21stcenturypublicservant.wordpress.com/21st-century-coaching-cards/