Have You Raised A Ticket?

Joanne and Darren are joined by Nadira Hussain, Chief Executive of Socitm, and Sam Collins, Assistant Director Digital and Information at City of London Corporation, for a properly honest conversation about Local Government Transformation — digital or otherwise. We get into the question that nobody in our world quite wants to answer out loud: does "transformation" even exist, or have we just been rebranding "change" for the last twenty years? And if it does, how can we affect it, support it, secure it, lead it?

Joining Darren and Jo this week for the conversations that DD&T should be having in local government are Nicola Egan, Head of Innovation, Delivery and Data at Luton Borough Council, and Jens Gemmel, published author and advocate for local government digital reform.  We talk about confidence in our careers, practical approaches to encouraging different thinking within organisations and what the correct biscuit choice is for your digital twin!

We said it was coming. It's here.Have You Raised A Ticket? is officially live — and we meant every word of the build-up.Episode 1 features the brilliant Rehana Ramesh, Director of ICT, Digital and Customer Services at the London Borough of Hackney, and Atika Mohammed, Director of Digital, Data and Technology at Luton Borough Council, and they delivered everything we promised and more. Honest, energising, and full of the kind of insight that only comes from people who genuinely care about this sector.If you work in local government DDAT — or you're thinking about it, navigating it, or trying to change it — this podcast is for you. And this episode is the perfect place to start.#LocalGovernment #DDAT #PublicSector #DigitalTransformation #HaveYouRaisedATicket #NewPodcast