HEUG the Mic

Host Alex Green sits down with Mark Miszewski to close out Season 4 with a look at building ERP systems that last.With 30+ years of experience, Mark shares insight on testing, customization decisions, and how to think ahead to the next upgrade. From avoiding common pitfalls to leveraging the HEUG community, this episode is all about creating solutions that hold up over time.Leave a Voicemail & Ask the Show

Host Alex Green sits down with Nick Kochis, Senior Workday Systems Analyst at Embry-Riddle Aeronautical University, to break down what actually works in ERP implementations. From navigating change and building trust across teams to avoiding common pitfalls and managing data the right way, this episode is packed with real-world lessons from the HEUG community. If you are in the middle of an implementation or gearing up for one, this is your playbook.Leave a Voicemail & Ask the Show

On this week’s episode of HEUG the Mic, host Alex Green sits down with Dan Labrecque to talk about his journey from financial aid counselor to functional architect and implementation leader. They dive into the realities of system implementations, the shift to cloud, and why trust, adaptability, and community are key to success. Plus, Dan shares how the HEUG community has played a major role in his growth and the broader higher ed ecosystem.Leave a Voicemail & Ask the Show

Host Alex Green sits down with Patrick Beatty, Director of SIS Operations at Michigan State University, for a candid conversation on what implementations really take—time, people, and a whole lot of change management. From co-leading Student Records at Ohio University to supporting Workday integrations at Iowa State and advising at Michigan State, Patrick breaks down hard-earned lessons, practical priorities, and the “parking lot” method that keeps teams focused.Leave a Voicemail & Ask the Show

In Season 4, Episode 3 of HEUG the Mic, host Alex Green sits down with Anna Kourouniotis, Data Strategist at Duke University, to explore her journey from Athens to Durham and how she turns complex data into actionable insights for higher education.Anna shares how she evaluates and integrates new technologies, navigates AI adoption in reporting workflows, and champions digital literacy across campus. From auditing legacy systems to designing dashboards that actually work for users, she offers practical strategies that any HEUG member can apply immediately.This conversation is packed with lessons for anyone looking to make data smarter, systems more seamless, and technology truly work for the people using it.Leave a Voicemail & Ask the Show

In Season 4, Episode 2 of HEUG the Mic, host Alex Green sits down with Scott Krajewski, Associate Vice President for IT and Chief Information Officer at Augsburg University, to explore Augsburg’s ERP selection journey and the beginning of their move to Workday.Scott shares what prompted Augsburg to pursue a new cloud ERP, how campus stakeholders helped shape the decision-making process, and why connecting with the HEUG community provided valuable insight during evaluation.With implementation now underway, this conversation offers timely lessons for institutions entering their own implementation season — from transparency and governance to change management and long-term planning for success.Leave a Voicemail & Ask the Show

In the Season 4 premiere of HEUG the Mic, host Alex Green sits down with Justin Menard, Founder and CEO of ListEdTech, to introduce ListEdTech as a new HEUG member benefit. Together, they explore how real-world market data helps higher education institutions validate decisions, understand peer trends, and see what systems are actually in use across the industry—empowering HEUG members to make smarter, more confident technology decisions.Leave a Voicemail & Ask the Show

Podcast host Alex Green sits down with Cheri McEntee, HEUG Board Member and Program Chair for Alliance 2026, and Ben Frazee, HEUG Board Member and Chair of the C-Suite Forum, to take listeners inside the planning room for Alliance 2026.Tune in for insights on what’s new, what’s big, and what’s absolutely unmissable this year—from standout sessions and fresh program tracks to strategic leadership conversations and early hints about the celebration event. Whether you're a long-time attendee or considering joining us for the first time, this bonus episode gives you the scoop you won’t want to miss.Leave a Voicemail & Ask the Show

In the Season 3 finale, host Alex Green sits down with Casey Brown, HEUG Board President and Workday trailblazer, to explore her path into IT leadership, her people-first approach, and how she’s empowering teams and building the HEUG community.Leave a Voicemail & Ask the Show

Host Alex Green sat down with Scott Nishizaki of Azusa Pacific University to explore what it means to be a “techno-funk” in higher education technology. Scott shares his journey from math teacher to software developer, and how his unique blend of technical expertise and functional insight allows him to bridge gaps across campus systems. From automating class schedules to building dashboards and supporting PeopleSoft users, Scott highlights the power of community, collaboration, and creative problem-solving in driving student success. Leave a Voicemail & Ask the Show

In this episode of HEUG the Mic, host Alex Green talks with Rachel Cronn, Process Improvement Analyst at Boise State University and Chair of the YPN Council. Rachel shares how empathy and collaboration fuel her leadership, the vision behind YPN, and why belonging matters in every stage of your HEUG journey.Leave a Voicemail & Ask the Show

On this episode of HEUG the Mic, host Alex Green sits down with Kristen McRoberts, Associate Director of Systems in Student Financial Aid at UW-Madison. Kristen shares her journey from auditing to higher education, leading major system upgrades, and creating seamless student experiences. She also discusses her longtime involvement with the HUG community and the lessons she’s learned about leadership, collaboration, and giving back. Leave a Voicemail & Ask the Show

In this episode of HEUG the Mic, host Alex Green sits down with Tom Chambers, HEUG’s Director of Community and Development, to talk about the strategy behind building meaningful partnerships and creating impactful conference experiences.Tom shares his journey from Army veteran to shaping HEUG’s growth, how the Solution Center became the hub of Alliance, and why collaboration between institutions and sponsors is vital to driving innovation in higher education.Leave a Voicemail & Ask the Show

Host Alex Green sits down with Crystal Hotchkiss—well known in the HEUG community for her love of process mapping, training, and “there’s a webinar for that”—to explore her approach to documentation, why it’s critical for long-term sustainability, and how her involvement with HEUG and the Alliance Conference has shaped her career journey, her leadership style, and the community she continues to help grow.Leave a Voicemail & Ask the Show

In this episode of HEUG The Mic, Alex Green sits down with Jonathan Banks, ERP Analyst at Florida State University and longtime HEUG leader. Jonathan shares his journey from HR operations to ERP systems leadership, highlighting the power of collaboration, mentorship, and community in higher education tech. Jonathan offers real-world insights on problem-solving, process improvement, and building bridges between people and systems.Whether you’re navigating HRIS projects, looking to engage in the HEUG community, or seeking inspiration in higher ed technology, this episode is packed with actionable takeaways for professionals at every stage of their career.Leave a Voicemail & Ask the Show

Season 3 kicks off with a powerful story of growth, purpose, and community. Renee Riley, HEUG Board VP of Education & Engagement, shares how showing up, staying curious, and giving back transformed her journey—from first-time attendee to trusted leader.Hear how community shaped her career, what drives her passion for mentorship, and why she calls HEUG the most meaningful professional development of her life. If you’re looking for purpose, connection, and a reason to lean in—start here.Leave a Voicemail & Ask the Show

In this special episode, Lew Conner—HEUG’s founding executive director—takes us back to where it all began. From the early days of three volunteers and no vendor hall to a global network influencing higher education and public sector tech, Lew reflects on the pivotal moments, growing pains, and values that shaped the HEUG we know today. Whether you're new to HEUG or a longtime member, this conversation offers timeless lessons on leadership, community, and the power of collaboration.Leave a Voicemail & Ask the Show

In this episode of HEUG: The Mic, host Alex Green talks with Tom Johnson of Duke University—HEUG Hall of Famer and longtime volunteer—about the power of curiosity, connection, and giving back. Tom shares how a career built on learning and service shaped both his professional growth and deep ties within the HEUG community, offering heartfelt advice for anyone looking to make a meaningful impact in higher ed tech.Leave a Voicemail & Ask the Show

Hosted by Alex Green, Senior Community Manager at HEUG, this episode features Jamie Janazian from UT Dallas as she shares her journey from student worker to HEUG leader. Jamie reflects on building confidence, leading with empathy, and the power of community in higher ed tech. A must-listen for anyone looking to grow, connect, and give back.Leave a Voicemail & Ask the Show

In this episode of HEUG the Mic, Host Alex Green talks with Steve Hahn, former HEUG President and Senior Director at Huron Consulting Group. From IT at UW-Madison to leading HEUG’s globalization efforts and transforming higher ed, Steve shares his journey, insights on collaboration, innovation, and the student experience, and how HEUG has shaped his career.Leave a Voicemail & Ask the Show

Join us for an inspiring episode of HEUG The Mic as we sit down with Dana Pawlowicz, Business Systems Analyst at the University of Cincinnati and the latest inductee into the HEUG Hall of Fame. Dana shares her journey from unexpected beginnings in financial aid to becoming a beacon of leadership and expertise in the HEUG community. Learn about her career milestones, her approach to balancing full-time work with volunteer contributions, and how she broke records for engagement in the HEUG forums. Tune in for tips, insights, and the story behind one of HEUG's most celebrated contributors! Leave a Voicemail & Ask the Show

In the highly anticipated Season 2 opener of "HEUG the Mic," Alex Green, Senior Community Manager, sits down with Scott Cho, a PeopleSoft Campus Solutions expert with nearly three decades of experience. Scott reflects on his transition from teaching financial aid to consulting, sharing his approach to fostering self-sufficiency and mentoring professionals in higher education. Join us for an inspiring conversation to start the new season!Leave a Voicemail & Ask the Show

In this episode, Mike Chambers shares his journey into higher education and his role as a program manager at Boise State University. He discusses the importance of continuous improvement in project management, emphasizing that everyone can be a project manager. Mike introduces practical tools and techniques, such as the cocktail napkin approach and working backwards from desired outcomes, to help individuals navigate project management challenges. He highlights the significance of engaging stakeholders, building confidence, and surrounding oneself with supportive team members to ensure project success.Leave a Voicemail & Ask the Show

In this episode of the Alliance podcast, we interview Jasper Faber, a board member of the Higher Education User Group (HEUG), discussing his journey in higher education, the changes the sector is undergoing, and the importance of continuous improvement and community in driving innovation. Jasper shares insights from his experiences with Campus Solutions, emphasizing the need for institutions to adapt and embrace change while overcoming resistance. He highlights the significance of collaboration and finding champions within organizations to facilitate transformation.Leave a Voicemail & Ask the Show

Wait till you hear where Hall of Fame and Lifetime Achievement Award Winner Buddy Combs started his career in higher education. It's an inspirational story - and proof of what is available when you embrace the calling of higher ed, build community, give back, and remain mission-focused. Leave a Voicemail & Ask the Show

Everyone is talking AI, but is your campus AI-ready? Josh and the data team at Vanderbuilt have been working hard for the last 18 months, preparing the institution for the future. In this episode, you'll hear about how they've been going about the process and what you can do to play a key role in the AI transformation at your campus. Leave a Voicemail & Ask the Show

Meet our executive director, Brittany Moon. Hear about her story, and catch the vision for where we're headed as the largest peer-to-peer community for higher education in the world. Leave a Voicemail & Ask the Show