Making IT Simple

In Podcast Episode 6, Chris speaks with Steven from Linten about reputation in networking and how trust is built or broken over time.Every interaction matters. Small issues may seem insignificant on their own, but over time, they can weaken the foundations of a business relationship.A missed updateA slow responseA gap in data protectionIndividually minor. Collectively critical.This episode explores why reputation goes beyond what clients see on the surface and highlights the importance of protecting the data and systems they rely on behind the scenes.If you are a business owner or responsible for managing client relationships, IT, or data, this conversation offers practical insight into building long term trust.

Steven Allan, Director of Linten, is joined by Lisa Gower from Ubuntu HR to talk about simplifying HR processes and why making staff feel valued makes such a difference to retention.From onboarding to everyday communication, small changes in how businesses support their people can have a big impact on morale, culture and long term success.Because when people feel wanted, they stay.

Not every business relationship starts with a contract.In this video, Fiona Moss shares how she met Steven through the Manchester business network and how their connection grew through shared values and community involvement.Fiona talks about the important work of the Natalie Kate Moss Trust, raising awareness around health and wellbeing. As part of that work, she visited the Linten office to carry out blood pressure checks for the team. A simple but powerful reminder that business is about people first.This conversation is about community, collaboration and how meaningful relationships often start in unexpected ways.

In this episode, Steven Allan, CEO and Founder of Linten, is joined by Amanda Coleman, a crisis communication specialist and founder of Amanda Coleman Communication Ltd, to explore why preparedness, leadership and communication are critical when organisations face serious incidents.Amanda is a Chartered PR Practitioner and a Fellow of both the Chartered Institute of Public Relations and the Public Relations and Communications Association. She led the police communication response to the Manchester Arena terrorist attack in 2017 and has managed many complex operational and reputational crises.She is currently Chair of the UK Emergency Planning Society Communication Professional Working Group and regularly provides guest lectures to students at universities and colleges around the world.Drawing on more than 20 years of experience, Amanda explains why “we are all at risk, all the time” is about readiness, clarity and trust, not fear. The conversation focuses on the human side of incident response and how organisations can build resilience before a crisis hits.This episode is ideal for leaders who want to strengthen preparedness, protect trust and communicate effectively under pressure.Find out more about Amanda’s workhttps://amandacolemancomms.co.ukFor expert IT and cybersecurity supporthttps://linten.co.uk

In Episode Two of the Making IT Simple podcast, Darren Strong from Scalable, a business consultancy that helps IT service providers grow through stronger leadership, clearer processes and operational efficiency, joins Steven Allan, CEO and Founder of Linten.Together, they discuss why putting people first leads to better customer experiences, stronger relationships and long-term business growth.They explore how investing in your team directly improves the customer experience, from clearer communication and simpler processes to making IT easier to understand and trust.This episode is ideal for business leaders who want to build strong teams, deliver better service and create sustainable growth.Subscribe to Making IT Simple to be the first to hear new episodes as soon as they are released.

Welcome to the Making IT Simple Podcast!If you have ever wanted to learn about the world of IT but have been confused about the jargon and tech then this is the place for you.We will be sharing regular conversations between our founder Steven and plenty of guests including some of our clients, industry leaders and more.