Misguided: The Podcast

PODCAST · science

Misguided: The Podcast

Misguided: The Podcast explores how social and psychological forces shape our understanding of the world. Hosted by social scientist Matthew Facciani, the show delves into the latest insights from sociology, psychology, and information science. Matthew shares his own research and engages in thought-provoking conversations with guests from diverse backgrounds. matthewfacciani.substack.com

  1. 21

    Reality in Ruins: How Conspiracy Theory Became an American Evangelical Crisis

    In this episode of Misguided: The Podcast, I’m joined by Dr. Jared Stacy, a theologian and former pastor who studies how conspiracy theories take root within evangelical communities. Jared completed his PhD in ethics at the University of Aberdeen and is the author of the new book Reality in Ruins, which examines how disinformation becomes uniquely resistant to correction when it gets woven into religious belief.We start by talking about Jared’s concept of holy paranoia: the idea that conspiracy theory isn’t a bug in American evangelicalism but a feature. The core argument is that once conspiratorial thinking gets absorbed into a religious story, fact-checking alone can’t dislodge it. It’s not that people lack access to good information; it’s that the conspiracy has already been integrated into something that feels coherent, total, and true.From there, we dig into the media ecosystems that make this possible — the radio networks, podcasts, and influencers that create a seamlessly reinforcing reality for many evangelical Christians, one where conservative political content and worship music flow together without friction or distinction.We close by discussing what science communicators and public health professionals get wrong when trying to reach faith communities, and why Jared believes the most effective interventions will require theologians and scientists working together rather than talking past each other.You can listen to the full episode here or via the links below. As always, if you find my podcast useful or interesting, feel free to share it with someone who might also enjoy it. Buy Jared’s book: Reality In RuinsJared’s websiteFollow Jared on Threads and InstagramKeywords: Jared Stacy, disinformation, conspiracy theories, religion, Evangelicalism, media, science communicationMisguided: The Podcast - Apple PodcastsMisguided: The Podcast | Podcast on SpotifyMisguided - YouTube This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  2. 20

    The Hidden Social Forces Behind Misinformation

    In this episode of Misguided: The Podcast, I’m joined by Dr. Cecilie Steenbuch-Traberg, a professor at the Copenhagen Business School who studies how social context shapes our susceptibility to misinformation, and what interventions actually work to counter it. Cecilie’s path into the field took a detour through marketing before she found her true passion: not trying to persuade people, but protecting them from being persuaded.We start by talking about how the classic pre-bunking games (like Bad News and Harmony Square) hold up when you test them in more realistic social conditions. The short answer is that they mostly work, but people are still vulnerable to the surrounding social cues: who’s sharing something, how many likes it has, whether the source feels politically similar to you. Even a handful of comments can make a fringe belief feel like consensus. That gap between individual-level learning and real-world social context is where Cecilie sees the biggest unmet need.From there, we dig into her new project, Solomon’s Secret: a murder mystery game designed to teach social influence literacy without ever announcing that it’s a misinformation game. The goal is to reach people who would never seek out a media literacy tool, by making the learning feel incidental to the fun. We also connect this to some of my own research comparing pre-bunking games across cultural contexts.We close by discussing how AI is reshaping both the threat and the opportunity. AI can certainly be used as a tool for scaling manipulation, but it can also help personalize interventions in ways that weren’t previously possible.You can listen to the full episode here or via the links below. As always, if you find it useful, feel free to share it with someone who might benefit from the conversation.Follow Cecilie on LinkedInCecilie’s websiteCecilie’s Google ScholarSolomon’s SecretKeywords: Cecilie Steenbuch Traberg, prebunking, media literacy, AI, social influence, psychological inoculation, social media, psychologyMisguided: The Podcast - Apple PodcastsMisguided: The Podcast | Podcast on SpotifyMisguided - YouTube This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  3. 19

    Why We Believe Misinformation and How We Can Protect Ourselves Against it

    Here is my live video chat with Mike Nellis as a bonus podcast episode. I really enjoyed our conversation about the social psychology of why we believe false information, and how we can strengthen our media literacy through strategies like critical ignoring. We also discussed the broader structural and platform-level challenges that make today’s information environment so difficult to navigate. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  4. 18

    The Psychology of Virality in the Age of AI

    In this episode of Misguided: The Podcast, I’m joined by Dr. Steve Rathje, who is a social psychology postdoc at NYU, and a soon-to-be assistant professor at Carnegie Mellon University. Steve’s work sits at the intersection of psychology, social media, and artificial intelligence. Steve studies how platform design, attention, and emerging technologies shape political polarization, belief formation, and online behavior.We begin by talking about Steve’s non-traditional path into psychology, which started in theater before turning into a research career focused on how people think, feel, and behave online. From there, we dig into some of his most influential work on social media, including why posts that target political outgroups are often the most likely to go viral, and what that reveals about algorithms that reward outrage, mockery, and conflict.We then explore more hopeful findings from Steve’s research on unfollowing hyper-partisan influencers, showing how small, targeted changes to people’s information diets can reduce out-party hostility over time without requiring users to leave social media altogether.Finally, we turn to AI chatbots and Steve’s recent experiments on “sycophancy”—when AI systems become overly agreeable. We discuss how affirming chatbots can quietly increase belief certainty and extremity while still being perceived as warm, competent, and unbiased, and what this means for confirmation bias, persuasion, and the future design of AI systems.You can listen to the full episode here or using the links below. As always, if you find it useful, feel free to share it with someone who might benefit from the conversation.Follow Sander on TikTok, Instagram, Bluesky or LinkedInSteve’s website with links to his research papersKeywords: Steve Rathje, virality, AI chatbots, polarization, social media, psychology, science communication, TikTokMisguided: The Podcast - Apple PodcastsMisguided: The Podcast | Podcast on SpotifyMisguided - YouTube This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  5. 17

    Foolproof: How to Build Resistance to Misinformation

    In this episode of Misguided: The Podcast, I’m joined by Sander van der Linden, who is a professor of social psychology at the University of Cambridge and one of the leading researchers studying misinformation, propaganda, and how people can build resistance to manipulation. If you’re familiar with the idea of “prebunking,” or psychological inoculation (training people to recognize misinformation before they encounter it), much of that work traces back to Sander’s research. We begin by talking about his non-traditional path into psychology, from leaving a banking job to discovering research as a career, and how early experiences with being misled sparked a deeper interest in influence and propaganda. From there, we dig into what psychological inoculation actually is, why simply giving people facts often isn’t enough, and how tools like the Bad News game help people recognize manipulation techniques across political and cultural contexts.We then zoom out to the broader information ecosystem, including the economics of fake social media accounts and how cheap it has become to spread inauthentic activity at scale, especially in an age of AI. Finally, we discuss what effective responses might look like, from education and platform responsibility to why Sander remains cautiously optimistic despite the very real challenges ahead.You can listen to the full episode here or the links below. As always, if you find it useful, feel free to share it with someone who might benefit from the conversation.Follow Sander on Bluesky or LinkedInSander’s Book: Foolproof: Why We Fall for Misinformation and How to Build ImmunitySander’s website.Cambridge Online Trust and Safety IndexKeywords: Sander van der Linden, prebunking, media literacy, AI, fake accounts, foolproof, psychological inoculation, social media, psychology Misguided: The Podcast - Apple PodcastsMisguided: The Podcast | Podcast on SpotifyMisguided - YouTube This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  6. 16

    Bespoke Realities, Invisible Rulers, and the Battle for Truth

    In this episode of Misguided, I’m joined by Renee DiResta to talk about how she went from a winding career in tech, finance, and Silicon Valley startups to becoming one of the leading analysts of online influence. Renée traces the shift back to a personal moment: after having her first child in 2013, she noticed a concerning amount of anti-vaccine content across Facebook communities. She started quietly studying those communities and doing network analysis at night, work that eventually became her full-time focus.We spend a lot of time on a core idea from her book Invisible Rulers “bespoke realities.” Renée argues that blaming everything on “the algorithm” misses what truly pulls people into false worlds. Algorithms may guide people toward certain groups, but it’s the communities themselves—identity, belonging, alternative experts, and self-contained information loops—that keep people inside and make outside institutions seem corrupt or irrelevant.From there, we turn to AI. Renée sees chatbots and answer engines as the next major force in shaping reality. As more people skip searching and instead ask a preferred bot for the truth, the information battle moves upstream to the training and reference layer of the internet (especially Wikipedia). Influence those sources, and you can influence what AI confidently repeats back.Finally, we talk about why scientific and medical institutions keep losing ground online. They’re limited by incentives, risk-averse cultures, and a decade-long “network debt” compared to misinformation influencers. Renée’s conclusion is direct: if institutions want to stay relevant, they need to show up where people actually are, build genuine relationships in communities, and treat communication as central to their mission, not a side task or liability.Follow Renee on ThreadsFollow Renee on BlueskyRenee’s Book: Invisible RulersRenee’s articles mentioned during this episode:For Expertise to Matter, Nonpartisan Institutions Need New Communications Strategies Source Wars and Bespoke Realities: Wikipedia, Grokipedia, and The Battle for TruthFree Speech Is Not the Same As Free Reach Keywords: Renee DiResta, social networks, vaccine attitudes, AI, misinformation, AI chatbots, bespoke realities, invisible rulersMisguided: The Podcast - Apple PodcastsMisguided: The Podcast | Podcast on SpotifyMisguided - YouTube This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  7. 15

    Thinking as Freedom: Building Mental Immunity in a Noisy World

    In this episode, I talk with philosopher and author Andy Norman, founder of the Cognitive Immunology Research Collaborative and author of Mental Immunity. Andy shares how a provocative 1990s essay by Richard Dawkins sparked his lifelong pursuit to understand how bad ideas spread, and how we can protect our minds from them.We unpack what it means to build mental immunity, why sketchy ideas behave like mind-viruses, and how habits of curiosity, humility, and self-reflection strengthen our cognitive defenses. Our conversation spans from the philosophy of reasoning to practical education reform, teaching students to “debug their minds,” recognize manipulation, and build communities of inquiry that value truth over tribalism.Together we explore how critical thinking, critical ignoring, and cognitive germ theory can help us navigate today’s polluted information ecosystem, and why thinking is not only power, but freedom.Do Minds Have Immune Systems? (article)Mental Immunity: Infectious Ideas, Mind-Parasites, and the Search for a Better Way to Think (book)Andy Norman’s siteCIRCE- The Cognitive Immunology Research Collaborative (Institute)Declaration of CIRCE’s Blue-Ribbon Panel (vision statement and call to action)The Mental Immunity Project (educational resources for strengthening mental immune systems)Keywords: Andy Norman, cognitive immunology, critical thinking, critical ignoring, education, mind viruses, inoculation, beliefMisguided: The Podcast - Apple PodcastsMisguided: The Podcast | Podcast on SpotifyMisguided - YouTube This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  8. 14

    Everyday Extraordinary: Why We Believe in the Unbelievable

    In this episode, I talk with sociologist and author Barry Markovsky about his path into social science and his career studying science vs. pseudoscience. Barry shares lessons from his hit “Sociology of the Paranormal” class, previews his forthcoming book Everyday Extraordinary, which pairs front-stage stories with back-stage analysis, and explains how social networks and identity shape what we believe. We also talk about writing, AI’s effect on thinking, and finding a sense of wonder through science instead of the supernatural. I was fortunate to take several of Barry’s classes in graduate school, and he also served as an advisor on my master’s thesis, so it was very cool to have him on my podcast.Barry’s forthcoming book: Everyday ExtraordinaryBarry’s websiteKeywords: Barry Markovsky, sociology, paranormal, critical thinking, education, pseudoscience, science, identity, beliefMisguided: The Podcast - Apple PodcastsMisguided: The Podcast | Podcast on SpotifyMisguided - YouTube This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  9. 13

    Helping High School Students Think Critically About Media

    In this episode, I chat with educator, political scientist, and author Tim Redmond to discuss his path from a PhD in political science to a high school teacher building a standout course on critical thinking. Tim shares how discovering psychology after academia reshaped his approach, why identity sits at the center of our information habits, and how blending psychological literacy, media literacy, and scientific literacy helps teens (and the rest of us) think better. When talking to Tim, I actually summarized his work into those three pillars of literacy as they map onto my own work as well. Maybe I’ll teach my own course focusing on those pillars!Tim’s book: Political Tribalism in America: How Hyper-Partisanship Dumbs Down Democracy and How to Fix ItRead about Tim’s high school class on media literacy and critical thinking hereKeywords: Timothy Redmond, high school education, misinformation, critical thinking, media literacy, political science, identity.Misguided: The Podcast - Apple PodcastsMisguided: The Podcast | Podcast on SpotifyMisguided - YouTube This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  10. 12

    The Irrational Ape: Facts, Feelings, and the Spread of Misinformation

    Physicist and author of The Irrational Ape, David Robert Grimes, joins me to explore why facts alone rarely change minds. Drawing on his background in medical physics, statistics, cancer research, and public health—as well as his work in science communication—David explains how conspiracies spread, why the “information deficit” model falls short, and what effective media literacy actually looks like.The conversation also dives into the deeper social and structural forces that shape our health, why changing your mind should be celebrated rather than stigmatized, and how to rebuild trust in institutions without simply demanding it. Along the way, David and I reflect on the challenges of science communication in the digital age and the urgent need for critical thinking to protect our information ecosystem.If you’re interested in critical thinking, public health, and navigating misinformation in the age of AI, this episode is for you.Read about David’s work on his websiteFollow David on InstagramRead David’s Book: The Irrational ApeKeywords: David Robert Grimes, misinformation, conspiracy theories, critical thinking, media literacy, public health communication, trust in institutionsMisguided: The Podcast - Apple PodcastsMisguided: The Podcast | Podcast on SpotifyMisguided - YouTube This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  11. 11

    Misguided: A Lunchtime Chat About Misinformation with Matthew Facciani and Elisabeth Marnik

    Thank you to everyone who tuned into my live video with Elisabeth Marnik, PhD! We discussed my new book Misguided, the social science of misinformation, and how we can promote critical thinking and better media literacy. We also discussed the psychology and sociology behind false beliefs, the importance of trust and identity, and what actually works when combating misinformation and promoting science communication. Thanks to everyone who tuned in — more live chats to come! This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  12. 10

    Between Worlds: Identity, Vulnerability, and the Power of Critical Thinking

    I had the pleasure of speaking with Dr. Esha Lovrić—social scientist, educator, and advocate for critical thinking—about how life transitions and emotional vulnerability shape the way we interpret the world around us.Esha shares her personal journey as a Fijian Indian immigrant navigating Western culture, and how those early experiences led her to sociology—and eventually to teaching critical thinking as a tool for self-understanding. We explore the concept of liminal spaces—those uncertain, in-between phases of life—and how they can leave us more open to misinformation, conspiracy thinking, and ideological pull, especially in today’s hyper-connected digital landscape.Esha’s insights reinforce a theme I return to often: confronting misinformation isn’t just about having the right facts—it’s about understanding the emotional, social, and psychological conditions in which beliefs form. Our emotional and relational needs shape how we process information in the first place—and understanding that is a crucial component of critical thinking.Read about Esha’s work on her website and subscribe to her newsletterFollow Esha on ThreadsKeywords: Critical Thinking, Misinformation, Liminality, Social Psychology, Identity and BeliefVulnerability, Sociology, Culture, Cognitive Bias, Social Media and TrustMisguided: The Podcast - Apple PodcastsMisguided: The Podcast | Podcast on SpotifyMisguided - YouTube This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  13. 9

    Thinking Is Power: Helping People Navigate Truth, Science, and Bias

    In this episode, I talk with Melanie Trecek-King — biology professor, science communicator, and creator of Thinking Is Power. I’ve been a fan of her content for years, and it was great to finally chat with her on my podcast. We discuss her journey from teaching biology and ecology to developing a critical thinking course that teaches skills, not just facts. Melanie shares how her frustration with traditional science education inspired her to focus on critical thinking education, skepticism, and understanding our own biases. We also talk about the challenges of engaging with misinformation online (and social media), building trust in science, and how to teach critical thinking without triggering defensiveness — all with a healthy dose of humor.Keywordscritical thinking, science communication, misinformation, skepticism, media literacy, cognitive biases, trust in science, education, social media, identity and belief, Thinking Is PowerThinking is Power websiteThinking is Power on FacebookThinking is Power on Instagram This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  14. 8

    Preparing High School Students to Navigate Disinformation and Polarization

    In this episode of Misguided, I’m joined by Dr. Kevin Meuwissen, professor of education at the University of Rochester, to explore one of the most urgent questions in education today: how do we prepare young people to navigate a world overflowing with disinformation, political polarization, and fractured trust?We discuss Kevin’s journey from high school teacher to researcher, and how those experiences shaped his work training educators to tackle tough topics like conspiracy theories, fake news, and historical distortion in the classroom. He shares how his professional learning cadre helps teachers engage students in meaningful conversations about truth, credibility, and civic responsibility, all while contending with social, political, and institutional pressures.Keywordsmedia literacy, misinformation, disinformation, political polarization, civic education, critical thinking, information literacy, social studies, public trust, high school education, communication, Kevin MeuwissenKevin Meuwissen’s University of Rochester website‪Kevin Meuwissen‬ - ‪Google Scholar‬Kevin Meuwissen on Bluesky This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  15. 7

    Beyond the Buzzword: Rethinking Misinformation with Claire Wardle

    Today’s guest is Dr. Claire Wardle, a professor in the Department of Communication at Cornell University and one of the world’s leading experts on misinformation, media literacy, and public trust in science. Over the past two decades, she’s trained journalists around the globe, worked with organizations like the UN and the BBC, and co-founded both the nonprofit First Draft and the Information Futures Lab at Brown University.In this conversation, we dive into the challenges of defining and labeling misinformation, the importance of clear communication during times of uncertainty, and the emotional and social reasons people share content online. We also explore what it would look like if institutions—and academics—communicated in more human, engaging ways.I’ve cited Dr. Wardle’s work many times, so it was great to speak with her directly. I hope you enjoy the conversation as much as I did!Keywordsmedia literacy, misinformation, public trust, communication, social media, information sharing, community engagement, science communication, AIClaire Wardle’s Cornell WebsiteClaire Wardle on BlueskyFirst Draft Information Futures Lab at Brown University This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  16. 6

    Bridging the Past and Present: History, Truth, and Social Connection

    In this episode of Misguided, Matthew Facciani speaks with historian and Analog Social founder Shae Omonijo about making history accessible, the importance of community, and how digital culture is reshaping human connection. Shae shares what inspired her to pursue a PhD in history, her efforts to bring historical knowledge to the public, and the origins of Analog Social, a project focused on reclaiming real-world interactions in a digital age. They also discuss how history is shaped, erased, and distorted—and how those lessons can help us combat misinformation today.Shae’s Harvard WebsiteShae’s Personal WebsiteShae the Historian SubstackAnalog Socialkeywordshistory, public history, misinformation, community, social connection, digital life, humanities, Analog Social, critical thinking, historical narratives00:13 – Introduction01:13 – What Inspired Shae to Study History?03:26 – Making History Public & The Power of Representation06:20 – Shae’s “100 Historic Black Women” Series09:22 – How History Gets Distorted & Misinformation in Historical Narratives13:16 – The Rise of Analog Social & Reclaiming Human Connection18:30 – The Future of Analog Social20:18 – Social Isolation & Misinformation: Are They Connected?23:37 – Why We Hold on to False Beliefs25:19 – Final Thoughts: The Future of History & Social Connection This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  17. 5

    How to Think Like a Fact-Checker with Joel Breakstone

    In this episode of Misguided, Dr. Joel Breakstone, Co-Founder and Executive Director of the Digital Inquiry Group, joins me to discuss how we can better equip students to evaluate online information in an era of misinformation and AI-driven content. We explore the challenges of digital literacy, why some traditional fact-checking methods fall short, and evidence-based strategies—such as lateral reading—that actually help students distinguish credible sources from misinformation. Dr. Breakstone also shares insights from his research on how fact-checkers, students, and academics approach online sources differently, and what educators can do to integrate digital literacy into existing curricula. If you're interested in how we can teach people to think critically—rather than just telling them what to think—this episode is for you.Digital Inquiry GroupDr. Breakstone’s Google ScholarKeywords:digital literacy, media literacy, misinformation, fact-checking, lateral reading, critical thinking, online information, disinformation, civic online reasoning, education, Joel Breakstone, Stanford History Education Group, Digital Inquiry Group This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  18. 4

    Kate the Chemist: From Blowing Things Up to Breaking Down Misinformation

    In this episode of Misguided: The Podcast, I sit down with Dr. Kate Biberdorf—also known as Kate the Chemist—to discuss her journey from chemistry professor to science communicator and her new role as The University of Notre Dame’s Professor for the Public Understanding of Science. We explore the importance of making science engaging, the challenges of combating misinformation, and how social media can be both a powerful tool and a challenge for scientists. Dr. Biberdorf also shares insights into her approach to breaking down complex topics, her experiences blowing things up on TV, and her plans for a cutting-edge STEM studio. Whether you're a science enthusiast, educator, or just curious about the role of communication in today's information landscape, this episode is packed with insight and inspiration.Kate the Chemist’s website and books Kate the Chemist’s InstagramKate the Chemist’s TikTokSeeking a Scientist podcastKeywordsscience communication, public understanding of science, misinformation, AI in science, engaging audiences, science outreach, academic roles, social media, chemistry education, building bridgesChapters01:15 Journey into Science and Communication03:04 The Role of Science Communication in Academia08:18 Social Media's Impact on Science Communication13:07 Combating Misinformation in Science16:16 Navigating Science Communication Challenges22:21 The Role of AI in Science Communication28:37 Promoting Scientific Literacy and Engagement This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  19. 3

    Parenting in the Age of Misinformation

    Summary In this episode of Misguided the Podcast, host Matthew Facciani interviews Kavin Senapathy, a science writer and author of The Progressive Parent. We discuss various types of misinformation in parenting, the complexities of trust in scientific organizations, and the need for a nuanced understanding of health and medicine. Kavin also addresses the societal pressures surrounding breastfeeding and advocates for a broader perspective on child well-being.Kavin Senapathy’s new book: The Progressive ParentFollow Kavin on Instagram and FacebookKavin’s websiteKeywordsscience communication, parenting, misinformation, vaccines, trust, health, social justice, progressive values, child well-being, breastfeedingChapters00:00 The Journey into Science Communication05:11 The Progressive Parent: Themes and Insights09:28 Misinformation in Parenting13:48 Navigating Trust in Science and Vaccines17:47 The Complexity of Health and Medicine22:05 Final Thoughts on Parenting and Science This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

  20. 2

    Attack from Within: Rebuilding Trust in an Age of Misinformation

    SummaryIn the first episode of Misguided: The Podcast, host Matthew Facciani speaks with legal analyst and professor Barbara McQuade about the rise of misinformation and disinformation in the modern media landscape. They examine how technology accelerates the spread of false information, the erosion of public trust in institutions, and the role of transparency and community engagement in rebuilding that trust. McQuade highlights the need for both systemic reforms and individual action, emphasizing education and digital literacy as key tools for combating misinformation. The conversation ends on a hopeful note, recognizing the potential of younger generations to reshape the digital information space.Barbara McQuade’s new book: Attack from Within: How Disinformation Is Sabotaging America.Sisters In Law PodcastThe ContrarianBarbara McQuade on Threads and BlueskyKeywordsmisinformation, disinformation, media evolution, public trust, social media, community engagement, digital literacy, government transparency, combating misinformation, critical thinking, Barbara McQuadeChapters00:00 The Evolution of Media and Information03:46 Misinformation in the Digital Age05:57 Trust in Institutions and Public Confidence10:01 Restoring Trust: Transparency and Local Engagement12:39 The Role of Community and Local Media16:22 Systemic Solutions to Combat Misinformation19:22 Individual Actions Against Misinformation24:22 Hope for the Future: The Next GenerationTranscriptMatthew Facciani (00:19)Welcome everyone to Misguided the Podcast. I'm your host, Matthew Facciani.I'm a social scientist studying how social and psychological forces shape our understanding of the world. On this show, we explore the latest insights from social science to uncover why we believe what we do, how misinformation spreads, and how we can think more critically. I'll share my own research and engage in thought-provoking conversations with experts from diverse fields, scholars, journalists, technologists, and more to examine the ever-evolving information landscape.This podcast was inspired by my book, Misguided, where misinformation starts, how it spreads, and what to do about it, but it goes beyond those pages. Here, we dive deeper into the complex forces shaping our beliefs and decision making, exploring new ideas and perspectives in every episode.Matthew Facciani (01:10)If you're curious about the psychology of misinformation, the influence of social media,or how to navigate today's complex media environment, in the right place. Before we dive into today's conversation, let me introduce you to my guest, Barbara McQuade. She's a professor at the University of Michigan Law School, legal analyst, and former US attorney for the Eastern District of Michigan. You may also recognize her as a legal analyst for NBC News and MSNBC, co-host of Sisters in Law podcast, and a contributor to the Contrarian Newsletter.She's the author of Attack From Within, How Disinformation is Sabotaging America, a book that examines how the evolving media landscape and the rapid spread of misinformation are eroding public trust and institutions and what we can do about it. In today's episode, we'll discuss how misinformation and disinformation thrive in the modern media environment, the legal and societal consequences, and practical steps we could take to build a more informed society. I'm thrilled to have Barbara on the show, let's get into it.Matthew Facciani (02:14)before diving into the topic of misinformation and disinformation, I'd love to hear about your journey through the evolution of the information environment. So in your book, you mentioned interning with one of the very first online news companies back in the late 80s, which I found really fascinating. And then over the 90s and 2000s, you've done a lot of interviews on television and various media platforms. And now most recently, I know youhost your own podcast, Sisters in Law, and you've even joined this new subsack newsletter, The Contrarian. So I'd like to ask you from a big picture, how have you seen this media landscape evolve and what insights can you share about navigating these changes?Barb (02:58)Yeah, I think for me the evolution has been from maybe more care for accuracy and thoughtfulness into prioritizing urgency and speed. And that's something I first saw when I worked for this company. It was called Dow Jones News Retrieval. In the mid-80s, it was a summer internship. And at the time, you the idea that people would use their computers to receive news seemed kind of far-fetched. The goal was to...provide news, world news, political news, US news, all kinds of news, that people who were investors would find valuable. And so they would pay for that resource to get up to the minute most accurate, timely, urgent information that they could use to inform their investment decisions. it comes at the expense of taking the time to think through things, of writing a longer piece that could provide morecontent and nuance to things. And so, you know, that and then, you know, today's world of news received via the internet, I saw that evolution even as I worked in the U.S. Attorney's Office where we would get requests for comment on a story. And we might say, you know, when's your deadline? And they'd say, you know, 10 p.m. or something like that. And you'd have all day to kind of think through what are the stakes here? Who are the stakeholders? We have victims.Will a comment in any way harm them? Are there other ongoing aspects of this investigation that could be harmed if we speak? Are there fair trial rights of a defendant that could be affected if we were to comment on this thing? We need to talk to other stakeholders, other investigative agencies. And so, by the end of the day, we were either able to say, I'm sorry, we can't comment, or to provide something valuable to provide context and information for readers. Now...by the end of the time I served as U.S. attorney, you would get a message saying, would you like to comment our stories going live in 10 minutes? And you'd can't get you a comment that quickly. They say, all well, we'll get it in the next round. And so there's this urgency to get an answer. And then the first version of the story did not contain your response. And so that might fly around the internet without any response from you. So I saw this evolution. And I think my move to podcasting,and to the contrarian is an effort to get away from that fast and short is better model. I understand it has a place in society. People need to know breaking news when it happens, but just because something is new does not mean it is important. And so I hope that my work in my podcast, Sisters in Law and with the contrarian gives me space to spend a little more time on substance so that people can think aboutnews and not just react to it.Matthew Facciani (05:46)Yeah, yeah, that's a great point. that connects to my next question. So connecting this to misinformation. So how have those experiences in this evolving media landscape affected your thoughts on misinformation and then how misinformation can spread through these newer forms of media? And what can we do to kind of counteract that?Barb (06:04)So I think that speed and that expectation of instantaneous news fosters a home for disinformation and misinformation. And just to clarify how I use those two terms, I use disinformation to mean the deliberate use of lies to advance some sort of agenda and misinformation, sort of its unwitting cousin, know, somebody who reads something they believe to be false and then shares it online, further advancing that false claim, but they do so innocently without realizing.that the claim is false. But technology now allows people to send any content, unedited, unreviewed by any sort of gatekeeper, across the world to reach millions of people in an instant, and we can do so anonymously. And so that really opens the floodgates for disinformation. And as we've seen, there are people out there who will exploit that. The Russian Internet Research Agency in 2016, by creating false personas online ofpurportedly American users saying all kinds of things to sow discord and undermine public confidence in the elections and disparage candidates to just this election cycle when we saw a Russian group using artificial intelligence to create fake web pages that look like the Washington Post or Fox News and then fill those pages with false content that advanced Russian interests, know, undermining Ukraine in the war and sharing its views in the presidential race.So the technology, I think, is really facilitating and driving that urgency. But I think one of the collateral consequences is that it really is sort of a petri dish where disinformation can really grow and thrive.Matthew Facciani (07:47)Yeah, yeah, absolutely. The speed and the scale that miss and disinformation can be achieved today is really staggering.It can be really overwhelming when you look at the Internet and you see so much stuff, this information overload, and a lot of that connects to erosion and trust in what we see online and just erosion and trust in general. that connects to the next thing I wanted to ask you about, because in your book you highlight this connection between misinformation and the decline of public trust in various institutions. And I want to ask you first,what key factors or benchmarks should we consider when assessing the trustworthiness of legal and other institutions? What can the average person look for to see if these institutions are doing what they should be doing?Barb (08:31)Yeah, well, there are indices. Joyce Vance at the contrarian is putting together a democracy index to help measure in a quantifiable way some of the erosion of our democratic institutions. But there are survey groups that survey public trust in courts and in the executive branch, in the president and other things. And we have seen all of those measures dip to an all time low. And I believe that there are a number of things that may contribute to it.But disinformation has to be one of them because America is not alone. This is something that has been happening worldwide. And one of the goals of disinformers or people seeking to seize power is to confuse people and to undermine trust in the status quo. So, you know, right now there's all kinds of false claims out there about the Los Angeles wildfires. There are claims that this person or that person is a suspected arsonist. There are claims thatlook, here's a guy looting and in fact he's just removing property from his own home. Or there's even a conspiracy theory going around that it was the government that started the fires using lasers to start the fires. All kinds of things. And what's dangerous about that is it's not just sort of fun and games fantasy. It has real world consequences because first responders say it causes people to lose trust in government and lose trust in them.We saw this during hurricane recovery in the fall with Hurricane Helene. There were all kinds of false claims about FEMA that they'd used up all the money supporting undocumented immigrants or that they were turning people away and they were bulldozing homes if you filed a claim. All of those things caused people to refrain from seeking help when they really needed it or filing a claim or even harassing and threatening the workers who were there to provide relief. And so all of these things can havevery detrimental consequences to society. And I think that there can be measures of things. But the key indicators I think we should be looking for are government itself needs to be speaking. Government itself needs to be transparent so that we can understand what's happening. We need to see behind the curtain. Certainly there's some information that needs to be protected and classified. But I think the more government agencies can explain their work, the better off we'll be.I think that, for example, the work that the Department of Justice did to charge Donald Trump with both stealing government documents and interfering in the January 6 election is very laudable work. But if I am to fault them, I think it is their failure to communicate to the public all of the things that they were doing. I think if Jack Smith, perhaps, had spoken more about his work, sticking to the confines of his documents. He spoke just when he issued indictments and that was it and said, I'll speak through my documents.But it's very difficult to push back against a firehose of false claims when all you do is speak through your filings. And I think that in the future, government agencies need to do a better job of informing the public about what they're doing in an effort to fend off some of that loss of public confidence.Matthew Facciani (11:32)Yeah, absolutely. Transparency seems like a major factor that can improve across various institutions. Just people want to know what's happening behind those curtains. And I think there is some defensiveness because of the criticism they receive and disinformation campaigns. But ultimately, transparency, think, would help a lot. Are there any other factors that you think could help regain this trust that's been lost? Is there anything that...these institutions, legal institutions or government agencies, what else can they do to try and regain this trust that was lost?Barb (12:05)Yeah, I'm a little worried about the future of our federal government, frankly, in the next four years. When we have a president who has come in and propagated so many false claims about the very government he seeks to lead, I worry about how we're going to restore trust there. I suppose what they need to do is do the jobs the Constitution and the laws outline for them to do. Certainly there can be policy differences on all kinds of issues like...immigration and law enforcement priorities. But we see Pam Bondi, the attorney general nominee, saying things like, we need to investigate the investigators and prosecute the prosecutors, the bad ones. We need to stop the weaponization and politicization of the Department of Justice. Those things contribute, I think, to that loss of public confidence. And so I'm a little worried there, but I think our state governments can be a placewhere we can turn for service and for a restoration of public confidence in what's happening. State governments, I think, can do a number of things. Many of these rescue operations are being run out of state and county governments. I saw firefighters talking about what people should do. Those kinds of credible voices, and sometimes the more local the voice.the more credible because people will say, I know that person or that person wears the badge I see on the car that drives by my house. Those people, I think, can be good spokespeople. So getting out and communicating to people, I think, is very important and explaining what they're doing and what they want the public to do to protect public safety, I think, can be very helpful.Matthew Facciani (13:46)I've definitely heard several people talk about how all politics is national level, like so much of people and how they consume media looks at these national headlines, just focusing on the federal level or the presidency. Whereas they can have much more of a direct impact on their local communities, right? And actually see the policymakers in action and actually maybe even get to meet them at the local level. And hopefully, you know, having a community thatconnectswith these policymakers and government officials at a local level will help build trust kind of from a bottom up approach too, if we can have more of those community partnerships and collaboration. I guess that's one thing that I think about is starting at a local level and also working with our neighbors too and connecting with each other that way.Barb (14:36)Yeah, I know this is something you address in your book when you talk about some of the social aspects of disinformation. And I think it's one of the things that has been lost in current society for a number of reasons. mean, the pandemic caused people to shrink and engage less in public. I think some of that has come back, but not all of it. The capability to communicate online through virtual meetings has caused people to work more from home.to have fewer meetings in person. I know I'm on a number of boards that now meets via Zoom instead of in person. And although we all appreciate the save in time of commuting, I think we've lost something in terms of the camaraderie and relationships that we had before when we met in person. And I think all of that contributes to distrust. One other thing at the local level that is contributing to this distrust, I think, is the loss of local media.We live in an age when everybody wants to maximize profits and squeeze out every penny we can get. And it is no longer lucrative for small newspapers to operate in the midst of these enormous media giants. And so they either dry up or they get bought out by hedge funds, stripped of assets, every penny squeezed out and eventually closed. And those local media outlets, I think, are also really important toward building community.They cover the city council meeting in a credible way. Without them, we're left to some blogger with an axe to grind to tell us what happened at a local municipal meeting. But they can also be a source of pride and a source of community building when they talk about the team that won the football championship or the kid who won a prize at the science fair. Those are things that we can all rally around, talk about at the corner coffee shop. And we're losing that. And I think we need to find ways to get out there and engage with each other.Matthew Facciani (16:24)Yeah, yeah, absolutely. mean, yeah, it's definitely the perspective I take is looking at that social element of misinformation and susceptibility to misinformation. And ultimately, if we are more connected with each other, it reduces polarization and kind of turns down the heat of viewing your neighbors as potential enemies. If you get to know them as people, you can see how much you have in common with them.Barb (16:45)Yeah, absolutely right. You know, there's a great book called Bowling Alone by Robert Putnam written in, I think, 2000. And he talked about how people had stopped joining things. You bowling leagues is his ultimate example. But labor unions, church groups, scouting clubs, Kiwanis, Rotary, all of these kinds of organizations where people meet across difference. You might, you know, meet Republicans and Democrats. We'll be working together to build aa park playground. they realize they have far more in common than they have differences. They may disagree on what the size of the federal government ought to be, but they agree that kids should have a safe place to play in their neighborhood. And those kinds of common bonds, I think, can help us withstand those moments of disagreement. Robert Putnam attributed the decline in joining organizations to television, that it was a lot easier to stay home on your couch and watch what's on TV.And now today we have, of course, the internet, which is, think, even more addictive than television was, the ability to connect online without ever leaving our homes. And I think, you know, I have hope though, because, you the internet is still kind of in its infancy. It's only been around for 20 years or less. And I think we're going through some growing pains with it. We are seeing, you know, we saw all the upsides and now we're seeing some of the downsides to living our lives online. And I'm hopeful that we will return to seeing the virtue.of joining, being in groups, participating, getting to know our neighbors, all of those kinds of things that are so important to living in a healthy society.Matthew Facciani (18:16)Yeah, yeah, absolutely. So.Another thing I wanted to ask you about, kind of as we think about potential solutions, one thing I really liked in your book is how you both approach the individual and systemic aspects of disinformation and misinformation and talked about solutions from both angles. So first off, I want to start from a broader perspective. What strategies do you believe are most effective in combating misinformation at a systemic level, particularly while upholding the protections of the First Amendment?Barb (18:46)I think that as long as we have private companies controlling these incredibly important communications channels, we need to introduce some regulation into their processes. Now that is not to say we need to tell them what to write and what to post and what not to post. I'm not suggesting we in any way censor their content, which I think would run afoul of the First Amendment. Instead, I think we can look at the processes. You know, there was this Facebook whistleblower named Francis Hougans.She was a former data scientist there. And she testified before Congress about how it wasn't the content that was so toxic on Facebook. It was the algorithms. Because Facebook had the ability to control these algorithms and to tune up the rage. They realized that by promoting content that elicited outrage, they could keep users online for longer. And the longer someone was online, the more they sawads and the more they saw ads the more they could charge for their ads. in a way outrage equaled money for Facebook. And so why couldn't we in some way regulate those algorithms? Maybe if they're proprietary they get reviewed by a federal agency like the Federal Trade Commission or some other agency that can review them and see that they run within a certain range and are not designed to crank up the outrage. I think that's one thing that we can do. I think we can alsohelp avoid the micro targeting that goes on where someone builds a dossier about you. They know everything about you because of your likes, your shares, your posts. They know more about you than you know yourself. These days I'm getting all kinds of ads for Detroit Lions jerseys. Yes, I would like a Detroit Lions jersey. How did you know? In fact, it's even the jersey of wide receiver Amanra St. Brown. Yes, how did you know? It's because I've been posting pictures of him standing on his head in the end zone.They know that, so they can micro-target me. Why can't we have regulations and laws that forbid or regulate the way they collect our private data and then sell it to data brokers, who in turn sell it to commercial enterprises and political operatives to use against us as a weapon? I think that's something we can do. I also think we can rid social media platforms of the bots that are out there that look like real people.but are instead AI-generated users that are picking fights with people or amplifying disinformation. I think if we could regulate those three things, I think could make a huge dent in the amount of disinformation that we're seeing onMatthew Facciani (21:23)So then moving to a more of an individual level, what actions can the average person listening to this take to contribute to this effort in combating misinformation in their daily lives?Barb (21:35)Well, I think the first thing we can do is learn to be better consumers of media. In Finland, they have introduced into the public schools courses on identifying disinformation, media literacy. And I think that's something all of us has the power to do ourselves. We don't have to wait for it to be implemented in our schools or in our civic institutions, though that would be a great thing. But I think we can educate ourselves right now about some of those things becauseYou know, we see things online and either we fall for a false claim about what's causing the wildfires in Los Angeles, or we become so skeptical that we don't believe anything we see online. And that also is dangerous because it causes us to become exhausted and cynical and to disengage from politics altogether, which is also a very dangerous thing in a democracy. So instead, I think we should arm ourselveswith the skills to be able to discern false from true information online. So there are a number of things we can do. Number one, what is the credibility of the communicator? Who is this who's saying this to me? Is this somebody with a name like PatriotGirl76 whose identity I have no idea, or is it a trusted media brand that I find to be credible? is it the Wall Street Journal or the New York Times or CNN or National Public Radio?or whatever journalistic outlet I find credible, that might help me to find something more believable. What is the claim? Is this a claim that is supported by evidence? When I was a prosecutor and I went to court, I couldn't just make stuff up. I had to say, we know this is true because it is supported by this data or by this expert who has testified to this thing. So what is the evidence to support a claim? That's another thing.that we should be looking at. If it is something that is new and outrageous, we should be looking for a second source. Is this the only place I've read about this thing or has it been reported in other media outlets as well? Because that, I think, is a signal that something may not be true. There are a number of other strategies. I talk about them in my book. People can find them online. Good strategies for identifying false information and being a literate consumer of news.But there's one other thing I think that Matthew that people can do individuals and that is not Piling on into the social discord because that is one of the real goals of disinformation When Robert Mueller wrote his report about the Internet Research Agency He said one of the goals was just to get people fighting with each other They look for all of the hot-button issues in society immigration abortion guns racethe LGBTQ community. And then they would post things on both sides of those debates saying, you know, awful, hideous things just to bait people into fighting with them. And it immediately degrades into insults and all kinds of, you know, base commentary that is not the best of us. I think that we need to show restraint in our own lives when we see that stuff to recognize.Look, they're just baiting me. There's no value that comes from fighting with an internet troll. I think if we can model civil discourse, it won't eliminate all the trolls, but I think we can avoid contributing to it in the downward spiral that that kind of dialogue can foster.Matthew Facciani (24:57)And as you mentioned earlier, you know, how that connects to the algorithms whenever we interact with these negative conversations, the trolling, we boost it in the algorithm and then more people see it, more people click on it and it just spirals and snowballs. So yeah, I definitely am a big advocate for this idea of what's called critical ignoring. So ignoring stuff online as opposed to not just critical thinking, but also being mindful of what we interact.Barb (25:16)Yeah.Matthew Facciani (25:22)with our digital lives.Barb (25:25)I lovethat it has a name critical ignoring because it sounds so much better than doing nothing. I often tell my students that sometimes when you're in litigation, you need to engage in strategic patience. You know, when you're negotiating something, want like, you want it to just be done. You want something to happen, but sometimes you're bidding against yourself. If you keep talking, you know, you need to wait maybe days, maybe weeks for this negotiation. And so you're not doing nothing. You're engaging in strategic patience. And in the same way, I like this idea of critical ignoring. You're not doing nothing.Matthew Facciani (25:27)Yeah. Yeah.YouRight.Barb (25:52)You are engaging in critical ignoring, which is an important strategy. So thank you for that.Matthew Facciani (25:57)Yeah, yeah. So we've talked about a lot of different things and given everything that we've discussed about misinformation, trust in institutions and the evolving media landscape, what gives you the most hope for the future? Are there any key changes or efforts you see as especially promising in a fight against misinformation?Barb (26:16)I think the thing that gives me the most hope is I'm surrounded by law students every day. And I think they give me hope because they're so savvy. So many of these, the people I know who fall for disinformation are probably people of my generation. I'm middle-aged if people live to be 120. But I deal with a lot of students and they're pretty savvy about the internet. Many of them grew up in a digital world.They give me hope that we can overcome this moment. As we said earlier, the internet is still in its infancy and I think we have yet to figure out all the ways that it's going to play out. It is incredibly useful and valuable tool, but it also has these dangers like any invention, right? When the Wright brothers invented the airplane, they also invented the plane crash. Everything that has an upside also has a potential misuse and we need to work through those ways.You know, as a result, we created the FAA, which regulates aviation to make sure that only trained pilots are flying planes and that the planes meet up to safety codes and that there are air traffic controllers figuring out the right flight path. I think at some point we are going to realize that we need to have the same kinds of guardrails around social media. And I am hopeful that some of today's young people who have our digital natives will be the ones to figure this out.Matthew Facciani (27:35)Yeah, absolutely. think that's a great point to end on. We're still so early and new to this internet and digital space that we do have time to hopefully figure it out. I think looking at the younger generation and all the amazing things that they've already done also gives me hope too. So thank you for sharing that. And thank you so much for joining me on my podcast today.Barb (27:57)Thanks, Matthew, and thanks for all your important work in the field of disinformation. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit matthewfacciani.substack.com/subscribe

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ABOUT THIS SHOW

Misguided: The Podcast explores how social and psychological forces shape our understanding of the world. Hosted by social scientist Matthew Facciani, the show delves into the latest insights from sociology, psychology, and information science. Matthew shares his own research and engages in thought-provoking conversations with guests from diverse backgrounds. matthewfacciani.substack.com

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