Ottawa Business Matters

In this episode of Ottawa Business Matters, host Sam Laprade discusses key developments in the Ottawa business community with leaders from the Ottawa Board of Trade, Invest Ottawa, and the city government. Sueling Ching, President and CEO of the Ottawa Board of Trade, highlights the recent 167th Annual General Meeting and their initiatives to invigorate the local economy. City Manager Wendy Stephanson shares her vision for the city's development and the importance of women in leadership roles. Brendan McGuinty, Chair of the Ottawa Board of Trade, emphasizes the critical need for collaboration among various sectors to foster a balanced and thriving economy. New 40 Under 40 awardee, Eric Saumure from Zenbooks, discusses the challenges and milestones of his entrepreneurial journey and the importance of community involvement. The episode underscores the dynamic efforts shaping Ottawa's future and the essential role of local businesses and leaders in this ongoing transformation. 00:00 Introduction to Ottawa Business Matters 00:48 Highlights from the 167th Annual General Meeting 03:37 Celebrating Young Leaders: 40 Under 40 Event 05:18 Sonya Shorey: New President of Invest Ottawa 06:54 The Value of Ottawa Board of Trade Membership 09:33 Collaborative Efforts for Ottawa's Economic Growth 13:04 Interview with Wendy Stephanson: Ottawa's First Female City Manager 14:42 The Importance of Business in Ottawa 16:25 Challenges and Opportunities in Ottawa 22:40 Reflecting on Ottawa's Growth and Future 25:45 Reflecting on the AGM and Board of Trade's Evolution 28:28 Challenges and Opportunities for Ottawa's Growth 29:38 Addressing the Downtown Core and Hybrid Work Model 33:22 Personal Reflections and Community Involvement 37:52 Interview with Eric Saumure: 40 Under 40 Awardee 39:42 Zenbooks: Modernizing the Accounting Experience 42:43 Balancing Business and Personal Life 45:44 Advocacy and Advice for Aspiring Entrepreneurs 50:53 Conclusion and Final Thoughts Read the full transcript here

In this episode of Ottawa Business Matters, Sam Laprade interviews Sueling Ching, President and CEO of the Ottawa Board of Trade. They discuss the highlights of the 167th Annual General Meeting, the Board's recent activities, and the positive business atmosphere as the city emerges from the pandemic. The episode also explores the successes of the 40 Under 40 event and the enthusiasm surrounding Sonia Shorey's appointment as President of Invest Ottawa. Additionally, Ching emphasizes the importance of policy, advocacy, and collaboration with government officials to support business growth and prosperity in Ottawa.

In this episode, Sam interviews Wendy Stephanson, the first female city manager of Ottawa, about her experiences and initiatives since her appointment. Wendy shares insights into female leadership, the importance of collaboration with the Ottawa Board of Trade, and efforts to boost the city's economy, housing, and community well-being. They discuss the city's growing vibrancy, the challenges it faces, and the transformative projects in place to shape Ottawa's future. Wendy also reflects on her unplanned career journey and the significant role her team plays in making the city thrive.

In this episode, Sam hosts Brendan McGuinty, the chair of the Ottawa Board of Trade. McGuinty shares insights into the goals and achievements of the board, highlighting its commitment to balanced economic growth and the importance of collaboration with various sectors. The conversation covers the diverse and inclusive nature of Ottawa's business community, the challenges posed by the post-pandemic environment, and the strategies for revitalizing the downtown core amid changing work patterns. McGuinty also reflects on his personal passion for public policy and community involvement, encouraging others to get involved and contribute to the city's ongoing development.

Eric Saumure from Zenbooks, who was recently honored as a 40 Under 40 awardee joins Sam Laprade to get his reaction to receiving the award, the camaraderie with other winners, and how Zenbooks stands out by utilizing modern technology to simplify accounting for small business owners and nonprofit leaders. He shares his journey of balancing business success with personal challenges, including his recent achievements and community involvement. Eric provides valuable insights into the highs and lows of entrepreneurship, balancing personal life, and taking bold steps like advocating for tax deadline extensions. He offers practical advice for budding entrepreneurs and individuals navigating the complexities of taxes and accounting.  

In this episode of Ottawa Business Matters, host Sam Laprade delves into various facets of the Ottawa business community. Featuring an in-depth discussion with Alain Minguelez, Vice President of Capital Planning at the National Capital Commission (NCC), who shares insights on current and future city planning projects. Dr. Vera Etches, Medical Officer of Health for the City of Ottawa, highlights the latest mental health initiatives and the importance of collaborative efforts for city revitalization. Jacqueline Belsito, President of the Senators Community Foundation, talks about her journey and the impactful work being done to support youth and community projects. Bill Ayyad, COO of TAAG, discusses the firm's growth and its commitment to local community partnerships. The episode also celebrates Sonya Shorey's new role as President of Invest Ottawa. Tune in for a comprehensive look at how business, health, and community efforts are intertwining to build a thriving Ottawa. 00:00 Introduction to Ottawa Business Matters 00:42 Interview with Alain Minguelez: NCC's Role in City Planning 01:37 NCC's Current Projects and Future Plans 03:31 The Importance of Partnerships in City Building 04:54 NCC's Contribution to Ottawa's Tourism and Economy 06:03 NCC's Role in the Downtown Action Plan 07:28 Alain Minguelez's Journey and Role at NCC 08:22 Collaboration and Community Engagement 12:54 Interview with Dr. Vera Etches: Health and Business in Ottawa 15:19 Mental Health and Addictions Toolkit for Businesses 17:30 Ottawa's Downtown Action Plan and Health Initiatives 22:36 The Role of Social Connection in Community Health 25:19 Interview with Jacqueline Belsito: Revitalizing the SENS Foundation 27:53 Supporting Mental Health in Schools 28:19 Jacqueline's Journey: From High Tech to Philanthropy 29:39 The Power of Relationships in Philanthropy 31:54 Inspiration and Mentorship 32:44 The Magic of Hockey and Community Impact 36:10 Words of Wisdom for Young Women 38:07 Introducing Bill Ayyad and TAAG 38:47 TAAG's Growth and Community Involvement 40:40 The Importance of Community Partnerships 43:23 Challenges and Successes in Talent Acquisition 46:15 Revitalizing Downtown Ottawa 48:39 Ride for Dad and Personal Passions 50:19 Conclusion and Final Thoughts Read the full transcript here

Host Sam Laprade sits down with Alain Minguelez, Vice President of Capital Planning at the National Capital Commission (NCC). Alain discusses his role as Chief Planner, overseeing numerous projects aiming to enhance livability in Ottawa. Highlights include the redevelopment of Nepean Point into Kiewecki Point, upgrades to Lady Grey Wall and Rideau Canal lights, and new ventures like bistros at Bate Island, Leamy Lake, and Hogsback Park. Emphasizing collaboration with entities like the Ottawa Board of Trade, Alain explains the NCC's mission to merge urban and natural landscapes, support tourism, and foster economic growth. He also shares insights on NCC's long-term strategies and its increasing openness and community engagement.

In this episode of Ottawa Business Matters, host Sam Laprade sits down for an in-depth conversation with Dr. Vera Etches, the Medical Officer of Health for the City of Ottawa. They discuss the pivotal role Dr. Etches played during the pandemic, the importance of mental health resources for businesses, and the launch of a new toolkit by the Ottawa Public Health. The conversation highlights ongoing collaborations with the Ottawa Board of Trade, the impact of urban planning on public health, and practical steps for business owners to support mental well-being in their communities. Dr. Etches emphasizes the necessity of social connections, mental health awareness, and comprehensive community planning for a healthier Ottawa.  

In this episode, Jacqueline Belsito, President of the Senators Community Foundation, discusses her role in revitalizing the foundation and her extensive career journey. With a background in high tech, marketing, and philanthropy, Belsito shares insights into her strategic and community-oriented approach to fundraising. She highlights the foundation's efforts in tackling significant city issues like housing, education, and youth support. Belsito also talks about the importance of mentorship, the impact of the Ottawa Senators' new ownership, and her dedication to lifting others in her community. Her inspiring story emphasizes perseverance, trusting in one's talents, and the transformative power of education and community support.

In this episode of Ottawa Business Matters, host Sam Laprade interviews Bill Ayyad, COO of TAAG. They discuss the significant growth of TAAG since Bill joined in 2020, expanding from a small team to over 80 employees despite the pandemic. Bill highlights TAAG's comprehensive suite of services, including accounting, tax, law, marketing and design, and wealth management, all under one roof. The conversation also covers TAAG's deep community involvement through initiatives like sponsorships of local events and charities, including the Ride for Dad and the Ottawa Police Service (OPS). Additionally, Bill notes TAAG's collaboration with the Ottawa Board of Trade and speaks on their efforts to attract and retain talent within the organization. 

In this episode of Ottawa Business Matters, host Sam Laprade, joined by Sueling Ching, President and CEO of the Ottawa Board of Trade, discusses the Ottawa business growth survey and the positive influence of business leaders on municipal governance and community building. Special guests include Mark Goudie, President and CEO of OSEG, Roger Greenberg, Chair of the Ottawa Hospital Foundation campaign, and David Ross, CEO of Ross Video. They explore topics ranging from Lansdowne redevelopment, and the transformative new civic hospital project, to local business support and Ross Video's impact on the global stage. The episode highlights the synergy between business, philanthropy, and community development, aiming to attract more business and foster inclusive economic growth in Ottawa. 00:00 Introduction to Ottawa Business Matters 00:41 Interview with Sueling Ching: Ottawa Business Growth Survey 02:35 Panel Discussion: Four Big Ideas to Advance Ottawa 06:20 Community Wealth Building and Local Initiatives 07:45 Upcoming Guests and Events 13:05 Interview with Mark Goudie: OSEG and Lansdowne 18:19 Future Plans for Lansdowne 2.0 23:32 OSEG Foundation and Community Impact 25:36 Interview with Roger Greenberg 25:54 Introduction to Roger Greenberg's Roles and Campaign 26:31 The New Civic Campus Project 27:35 Challenges and Importance of the Civic Hospital 29:28 Fundraising Goals and Community Support 30:42 Impact of the Pandemic on Hospital Plans 34:15 Recognition and Contributions to the Campaign 37:39 Introduction to David Ross and Ross Video 38:18 Ross Video's Global Impact and Origins 40:35 Growth and Success of Ross Video 46:19 David Ross's Leadership and Community Involvement 50:02 Conclusion and Final Thoughts See the full transcript here

In this episode of Ottawa Business Matters, host Sam Laprade speaks with Sueling Ching, President and CEO of the Ottawa Board of Trade. The discussion covers the Ottawa business growth survey, revealing insights into local business confidence and support for the city's municipal government. Sueling highlights the importance of business leaders in shaping Ottawa's future and the roles of music, film, design, and community wealth building in economic development. The show also previews upcoming events such as the 40 Under 40 celebration and emphasizes the significance of diverse business membership in the Ottawa Board of Trade. 

In this episode, we welcome Mark Goudie, the President and CEO of Ottawa Sports and Entertainment Group (OSEG). Mark provides an in-depth look at OSEG's role in managing the Lansdowne district through its partnership with the City of Ottawa. He highlights OSEG's diverse slate of activities, from sports teams like the Red Blacks and 67s to various cultural events, and the initiatives they've spearheaded to rejuvenate Lansdowne as a key city hub. Mark also discusses future plans under Lansdowne 2.0, which include new residential buildings, an event center, and more. Additionally, he shares insights about their foundation's efforts to support youth at risk, emphasizing the significant community impact their programs have. Tune in to hear about the vital role OSEG plays in Ottawa's economic and cultural landscape.  

In this episode, Sam speaks with Roger Greenberg, the Executive Chairman of Minto and the Chairman of the Board of Minto Apartment REIT, about his various roles in the city and his leadership in the new civic campus campaign. Roger discusses the importance of the new facility being built on Preston and Carling Avenue, which will replace the outdated civic hospital. He shares personal connections to the civic hospital and details the ambitious $500 million fundraising campaign aimed at creating a state-of-the-art healthcare and research facility. Roger highlights the community's support through philanthropic contributions, ranging from small to substantial gifts, and underscores the collaboration between businesses and local residents to achieve this transformative project for Ottawa's healthcare system.  

In this episode, we meet the inspirational David Ross, CEO of Ross Video. David shares the fascinating journey of Ross Video, founded by his father in the basement of their home in 1974. Over the years, the company has grown into a major player in high-end video production worldwide, involved in significant events like the Super Bowl, Taylor Swift concerts, and major newsrooms. David talks about the company's roots in Canada, their commitment to paying living wages during the pandemic, and their plans for continued growth. He also reflects on his father's legacy and the importance of being a compassionate leader. The episode highlights the company's community involvement through the Ottawa Board of Trade and their unwavering commitment to customer satisfaction.

Sam Laprade is joined by Zach Dayler, Executive Director of the Byward Market District Authority, who discusses the market's history, its upcoming 200th anniversary, and plans for revitalizing the area. Key points include the ambitious downtown action agenda by the Ottawa Board of Trade aiming to attract 40,000 new residents to the core, and efforts to enhance public spaces and events in Byward Market and Parkdale Market. Zach emphasizes the importance of public engagement and the collective effort needed to foster urban development. 

In this episode of 'Ottawa Business Matters,' host Sam Laprade talks with Sueling Ching, President and CEO of the Ottawa Board of Trade. They discuss various initiatives aimed at revitalizing downtown Ottawa, including the Downtown Ottawa Action Plan and the Byward Market developments. The conversation highlights the importance of arts and culture, direct flights to Ottawa, and local business growth. They also touch upon the upcoming 40 under 40 awards and the role of young leaders in shaping the city's future. Key takeaways include the collaborative efforts between business leaders and government to drive economic growth and community engagement.

In this episode of Ottawa Business Matters, host Sam Laprade features discussions with key players in Ottawa's business community. Zach Dayler, Executive Director of the Byward Market District Authority, talks about the market's upcoming anniversary and revitalization plans. Krista Kealey from the Ottawa Airport Authority discusses new airline routes and future development plans. Christine Crump, President of the Rideau Carleton Casino, shares exciting news about the upcoming Hard Rock launch. The episode also highlights collaboration with Mayor Mark Sutcliffe and the significance of the Ottawa Business Growth Survey, emphasizing the importance of community engagement for economic development.   Read the full transcript here 

Host Sam Laprade talks with Christine Crump, President of the Rideau Carleton Casino, about the exciting transition to the Future Hard Rock Casino, Ottawa's first Hard Rock International property. They discuss the anticipated impact on the city's entertainment scene, employment opportunities, and local economy. Christine emphasizes Hard Rock's commitment with a $350 million investment and highlights plans for four entertainment stages, a hotel, multiple dining options, and unique memorabilia. The future venue aims to make Ottawa a vibrant destination, countering perceptions of the city as unexciting.  

Krista Kealey, Vice President of Communications and Public Engagement for the Ottawa Airport Authority, speaks about the latest exciting changes and developments at Ottawa Airport. Krista discusses major growth initiatives, including the terminal revitalization program YOW Plus, the addition of new local concessionaires like La Bottega and Bridgehead, and the ongoing construction of the Alt Hotel. We also hear about the airport's strategic importance to airlines such as Air France and Porter, which have increased their service to Ottawa with new international and domestic routes. Krista highlights the airport's role as an economic generator for the Ottawa-Gatineau community, alongside improvements in making travel easier and more accessible with the upcoming LRT connection. Tune in to learn about travel tips, future plans, and what makes Ottawa Airport one of the most beautiful and efficient airports in the region.  

In this episode of Ottawa Business Matters, host Sam Laprade welcomes Neil Malhotra, CFO of Claridge Homes. Neil discusses the history and evolution of Claridge Homes, his family's significant impact on Ottawa's housing market, and their philanthropic efforts. The conversation delves into the challenges and goals for developing affordable housing in Ottawa, particularly downtown. Neil highlights the importance of the city's Downtown Action Agenda and the need for creative solutions to revitalize the area post-COVID. The episode also explores the changing demands in home design and the dynamic of urban vs. rural living.

In this episode of Ottawa Business Matters, host Sam Laprade discusses the significant efforts to revitalize Ottawa's downtown post-pandemic with Sueling Ching, President and CEO of the Ottawa Board of Trade. They delve into the recently launched 'Living Capital' action agenda, its vision for a live, work, and play environment, and the necessity of community involvement to achieve its four major goals. Later, Kevin McHale, Executive Director of Spark Street BIA, shares insights on the history and current initiatives aimed at making Spark Street a vibrant community hub. The episode also highlights the success story of Pam and Grant Hooker, founders of Beaver Tails, from their humble beginnings to receiving a Lifetime Achievement Award. Finally, Neil Malhotra from Claridge discusses the future of housing in Ottawa, the downtown action agenda, and the importance of making downtown living more affordable and desirable.   00:00 Welcome to Ottawa Business Matters 00:53 Spotlight on Ottawa's Downtown Action Agenda 04:54 Community Engagement and the Importance of Downtown for Everyone 12:53 The Spark Street Revival: A Conversation with Kevin McHale 24:40 Beaver Tails: A Sweet Success Story 28:02 The Humble Beginnings of a Festival Favorite 29:05 Presidential Tastes: Serving Beaver Tails to Obama and Clinton 31:01 A Lifetime of Achievement: The Better Ottawa Business Awards 33:05 Reviving the Canadian Tulip Festival 35:15 No Regrets: Reflecting on 44 Years of Business and Life 38:31 Building a Future: The Vision of Claridge Homes 41:35 Downtown Revitalization: A New Vision for Ottawa 45:41 The Challenges and Changes in Home Building 48:58 Claridge's Commitment to Community and Philanthropy   Read the full transcript here Read the full report here

In this heartwarming interview, Pam and Grant Hooker, founders of Beaver Tails, share the sweet journey of turning a family recipe into an iconic Canadian treat. Discover how a modest start at a local fair grew into a nationwide business, with highlights including serving at presidential inaugurations and receiving a Lifetime Achievement Award. The Hookers reflect on their shared experiences, the challenges they faced, and their ongoing involvement in the Canadian Tulip Festival. Through it all, the couple emphasizes their commitment to creating fun, memorable experiences for their customers.

In this episode Kevin McHale, Executive Director of the Spark Street BIA joins Sam Laprade and shares the storied history of Spark Street, Canada's first pedestrian street, and discusses its evolution since 1961. He highlights the resilience of local business owners and the street's role as a dynamic downtown hub. Kevin emphasizes the importance of engaging events, community collaboration, and innovative initiatives to create a vibrant and welcoming space for residents and visitors. He also discusses the broader role of BIAs in enhancing business and community life across Ottawa, illustrating the power of local support and involvement in revitalizing city spaces.  

In this episode of 'Ottawa Business Matters,' host Sam Laprade speaks with Sueling Ching, President and CEO of the Ottawa Board of Trade, about the new downtown action agenda, 'Living Capital.' Ching discusses the necessity of transforming Ottawa's downtown post-pandemic to create a vibrant, resilient, and diverse live-work-play environment. Key targets of the plan include attracting 40,000 new residents, 50,000 new jobs, and $500 million in investments. She emphasizes the comprehensive community involvement in the plan's development, its economic impact, and the critical role the downtown core plays for the entire region. Additionally, Ching shares insights on the importance of inclusivity and diversification in shaping the city's future, and highlights events like 'Women, Wit and Wisdom' that celebrate the contributions of women leaders in Ottawa.  

In this episode of Ottawa Business Matters, host Sam Laprade discusses the vital happenings within the Ottawa business community. Sueling Ching, President and CEO of the Ottawa Board of Trade, speaks on the excitement surrounding Ottawa's economic development and major projects like the airport and hospital expansions. Cindy VanBuskirk from the City of Ottawa elaborates on the city's economic strategies and the importance of revitalizing the downtown core. Ian Sherman, past chair of the Ottawa Board of Trade, shares his inspiring leadership journey, especially through the challenging times of the pandemic. Nick McCarthy from Beechwood Cemetery discusses the cemetery's role in the community, its historical significance, and how it continues to serve as a green space and cultural hub. The show highlights the importance of collaboration, innovation, and community support in driving Ottawa's business success.   00:00 Welcome to Ottawa Business Matters: Amplifying Local Business Voices 00:40 Spotlight on Sueling Ching: Insights from the Ottawa Board of Trade 01:06 Exploring Ottawa's Economic Landscape and Upcoming Projects 04:39 The Importance of Advocacy and Networking in Ottawa's Business Community 06:21 Highlighting Upcoming Events and Recognitions in Ottawa's Business Scene 13:32 Cindy VanBuskirk on Economic Development and Downtown Revitalization 25:26 Ian Sherman: Reflecting on Leadership and Legacy at the Ottawa Board of Trade 26:44 Reflecting on Leadership and Succession Planning 27:57 Navigating Challenges and Embracing Community Support 30:30 The Intersection of Business Leadership and Philanthropy 33:47 Mentorship and Advice for Aspiring Leaders 38:09 Exploring the Role and Impact of Beachwood Cemetery 40:23 The Importance of Community and Historical Preservation 43:19 Beachwood's Future Plans and Community Engagement 50:28 Encouraging Membership and Participation in the Ottawa Board of Trade Read the full transcript here

In this episode of Ottawa Business Matters, host Sam Laprade chats with Sueling Ching, President and CEO of the Ottawa Board of Trade. They discuss the vibrant atmosphere in Ottawa's business community, spurred by several high-impact projects such as new developments at the airport and hospital, and the next stage of the LRT. Sueling highlights the importance of collaboration with economic partners and the upcoming Downtown Ottawa Action Agenda. They also touch on the significance of urban and rural development interconnection and the advocacy role of the Board of Trade. Upcoming events like the Mayor's breakfast with Minister Anita Anand, the Women, Wit, and Wisdom event, and the 40 under 40 awards are also previewed. Sueling emphasizes the diverse membership of the Ottawa Board of Trade and the organization's critical role in representing business interests across all sectors and sizes.

In this episode of Ottawa Business Matters, host Sam welcomes Cindy VanBuskirk, Program Manager of Economic Development Services with the City of Ottawa. Cindy discusses her transition from a 27-year career at Rideau Centre to her current role at the city where she focuses on making Ottawa a prime destination for living, working, and investing. She elaborates on the city's economic development initiatives, such as supporting various local organizations, driving the new economic development strategy, and the upcoming nightlife economy action plan. Cindy also touches on post-pandemic revitalization of downtown areas, the importance of collaboration, and the vibrant nature of Ottawa's diverse neighborhoods and rural communities. Finally, she highlights why Ottawa is an excellent place for entrepreneurs and businesses to grow and thrive.

In this episode of Ottawa Business Matters, Sam Laprade welcomes Ian Sherman, past chair of the Ottawa Board of Trade, to the show. They discuss Ian's extensive experience and leadership, including his role in consolidating the city's boards of trade, guiding the organization through the pandemic, and managing the challenges of a convoy protest. Ian reflects on his sense of fulfillment, the importance of community and business leadership, and his commitment to philanthropy. He also emphasizes the need for mentorship and diversity in the business community while encouraging younger professionals to get involved. The episode highlights Ian's dedication and the collaborative efforts that have contributed to the Ottawa Board of Trade's success.  

In this episode of Ottawa Business Matters, host Sam Laprade interviews Nick McCarthy, the Director of Marketing, Communications, and Community Outreach at Beachwood Cemetery. They discuss Nick's unique role and the cemetery's significant contributions to the community through various initiatives and events. Nick elaborates on Beachwood's historical association with the Ottawa Board of Trade and highlights the cemetery's efforts in community engagement, including partnerships with local charities and hosting culturally significant events. They also touch upon the cemetery's role in commemorating historical figures and providing a welcoming space for both grieving and celebrating. Additionally, Nick shares insights into Beachwood's plans for future expansions and their vision for being a national arboretum.  

Trigger warning: this episode contains mentions and references of suicide   This episode of 'Ottawa Business Matters' hosted by Sam Laprade and presented in partnership with the Ottawa Board of Trade, focuses on the impact of mental health in the business community, highlighting discussions on its importance especially post-pandemic. Guests include Sueling Ching, President and CEO of the Ottawa Board of Trade, who talks about the intertwined relationship between business, economy, and mental health. The episode also features Lee Rose from TD, sharing his personal and professional journey in supporting mental health initiatives and community engagement. Brett Merriman, the new CEO of TryCycle, shares insights on digital mental health solutions. Finally, Sheila Gallant-Halloran from Lush Life Travel talks about the significance of travel for mental health and well-being. The episode underscores the evolving conversation around mental health in the business sector, advocating for supportive environments, community leadership, and the removal of stigma towards a healthier, more inclusive workplace and community.   00:00 Welcome to Ottawa Business Matters: Amplifying Local Business Voices 00:36 Mental Health in the Business Community: A Vital Conversation 01:14 The Impact of the Pandemic on Mental Health and Business 04:16 Advocacy and Support: The Role of the Ottawa Board of Trade 09:46 Empowering Women Leaders: Unleashing Personal Power 13:54 Community Engagement and Support: TD's Role in Mental Health 25:51 Introducing Brett Merriman: CEO of TryCycle 29:27 Honoring a Hero: The Legacy of Mr. Burns 29:56 The Evolution of Digital Mental Health 30:58 Community Impact: A Generous Donation and Its Effects 32:51 Leadership and Innovation in Mental Health Solutions 34:10 Expanding Community Connections: Joining the Ottawa Board of Trade 36:00 Embarking on a New Journey: The CEO's First Steps 37:28 Exploring the World: The Rise of Travel Post-Pandemic 39:28 Achieving Recognition: Virtuoso Cruise Icon Award 41:44 The Value of a Travel Agent in Crafting Memorable Experiences 47:57 Planning the Perfect Vacation: A Consultation Approach 50:15 Closing Thoughts on Mental Health and Wellness Travel Full transcript:

In this episode of Ottawa Business Matters, host Sam Laprade speaks with Sueling Ching about the importance of addressing mental health within the business community, especially in the wake of the pandemic. They discuss how mental health and economic health are interlinked, the role of the pandemic in highlighting the need for mental health support, and the initiatives by the Ottawa Board of Trade to promote workplace well-being. The conversation also covers the significance of community and business leaders maintaining empathy, the efforts to make Ottawa's downtown more inclusive and safe, and future events including the Women, Wit and Wisdom event focused on empowering women leaders. The episode emphasizes the importance of supporting mental health for economic development and includes discussions on membership benefits of the Ottawa Board of Trade and upcoming city events like the Tulip Festival.

Trigger warning: this episode contains content about suicide   Lee Rose, Manager of Community Engagement at TD, shares his personal and professional journey, particularly focusing on mental health advocacy and community engagement. Lee talks about navigating the grief of losing his partner, Charles-Éric, to suicide, and how this tragedy has shaped his approach to his role at TD. He also discusses managing philanthropy and marketing across Ontario and the importance of corporate support for mental health initiatives, highlighted by TD's million-dollar donation to the Royal's Prompt Care Clinic. Furthermore, Lee emphasizes the role of art as a therapeutic tool, sharing how his partner's artwork is being used to support mental health programs. The conversation extends to the broader implications of mental health in the workplace, the significance of being authentic and vulnerable, and the importance of businesses acting as good corporate citizens through community investments.

In this episode, Sam shares her passion for travel and invites travel advisor Sheila Gallant-Halloran from Lush Life Travel to discuss the resurgence of travel interest post-pandemic, highlighting the significant shift towards river and expedition cruising for more intimate travel experiences. Sheila shares her recent accolade as a Virtuoso Cruise Icon, underscoring her expertise and dedication to offering customized, luxury travel experiences. They dive into the benefits of using a travel advisor to minimize risks and maximize experiences, emphasizing the importance of bespoke trips over generic vacations. The conversation also touches on Sheila's involvement with the Ottawa Board of Trade and its impact on her business. Highlighting personal stories and the immeasurable value of travel experiences over material possessions, this episode provides listeners with insights into post-pandemic travel trends, the significance of travel advisors, and the lasting impact of travel on mental health and personal growth.

Brett Merriman, the newly appointed CEO of TryCycle, discusses his recent transition into the role, the company's mission, and its innovative approach to digital mental health. Merriman highlights TryCycle's focus on human connection as a vital element of recovery in mental health and substance use disorders, deviating from the more common AI and self-help based solutions. He shares details about TryCycle's projects, including a digital platform launched in Saskatchewan for the indigenous community and the 'Burns Way' initiative for veterans, named in honor of a heroic act by Mr. Burns Senior. Additionally, Merriman touches on the company's philanthropic efforts, leadership in the digital mental health space, and the importance of community engagement, as evidenced by a significant gift through United Way and membership in the Ottawa Board of Trade. The interview concludes with Merriman reflecting on his first actions as CEO and the importance of teamwork and genuine leadership.

On this week's episode, Sam Laprade talks with guests like Sueling Ching about Ottawa's 40 under 40 announcement, events spotlighting women's leadership, and strategies for revitalizing Ottawa's downtown area post-pandemic. It also highlights the key role of the Ottawa Board of Trade in fostering economic diversity and supporting local businesses. Sam also speaks with Claude Brulé, president of Algonquin College, and Karen Brownrigg from IHR Advisory Services who provide insights into education's role in city development, the impact of hybrid work environments, and the importance of supporting women in leadership positions. The episode concludes with a look into the tourism sector, showcasing how Lady Dive and Greyline tours contribute to the local economy and community engagement by offering unique experiences of the city to both locals and visitors.   00:00 Welcome to Ottawa Business Matters 00:56 Spotlight on Ottawa's 40 Under 40 03:31 Celebrating Women in Business: Women, Wit, and Wisdom Event 05:08 Revitalizing Downtown Ottawa: A Board of Trade Perspective 10:33 Algonquin College: Shaping Ottawa's Future Leaders 25:13 Karen Brownrigg: From Algonquin Alumni to HR Leader 25:51 Exploring HR Innovations and Pandemic Challenges 26:57 Navigating the Pandemic: HR's Evolving Role 27:43 The New Normal: Adapting to Post-Pandemic Realities 29:49 Embracing Remote Work: Challenges and Opportunities 32:18 Promoting Female Leadership in Business 38:09 Tourism in Ottawa: A Fresh Perspective 39:48 Marketing Ottawa: Engaging Locals and Tourists Alike 44:56 The Future of Ottawa's Tourism and Business 49:34 Closing Remarks: Ottawa Business Matters   Read the full transcript here  

In this episode of Ottawa Business Matters, host Sam Laprade interviews Karen Brownrigg, the founder of IHR Advisory Services and an Algonquin College alumni. Karen discusses how her company provides HR expertise to small and medium-sized businesses, offering a model that allows these businesses access to experienced HR professionals. The conversation touches on the challenges businesses faced during the pandemic, including the rapid changes in employment legislation and the need for organizations to recalibrate their operations and workforce post-pandemic. Karen also addresses the need for better female representation in leadership roles and the importance of women supporting each other in professional settings. Additionally, she emphasizes the value of community involvement and provides advice for businesses and leaders aiming to contribute positively to their city. The episode concludes with Karen encouraging listeners to engage with local business networks and highlights the services offered by IHR Advisory Services.    

This episode talks about tourism in Ottawa, highlighting the experiences of Etienne LeBlanc-Cameron and Anastasiia Komisarenko from Lady Dive Tours and Greyline. Etienne shares his journey from being a university student to owning the companies with Leon Harris, emphasizing their passion for tourism. Anastasiia, coming onboard as an administrative and marketing specialist, discusses the varied responsibilities and learning experiences in a small business setup. They explore the unique aspects of Ottawa as a cultural, historical, and governmental hub, aiming to showcase the city's diverse offerings through their tours. The narrative includes the introduction of new stops and the use of amphibious tours to provide a unique perspective of Ottawa. The conversation also touches on marketing strategies targeted at both locals and tourists, the seasonal operation from April to October, and the involvement with the Ottawa Board of Trade to foster business connections. The interview underscores the enthusiasm and passion of young entrepreneurs in promoting Ottawa's tourism.  

In this episode of Ottawa Business Matters, host Sam Laprade talks with Sueling Ching, President and CEO of the Ottawa Board of Trade, about various initiatives, including the 40 under 40 program that recognizes the city's future business and community leaders for their achievements and community involvement. The discussion covers the excitement around the announcement of the awardees and the upcoming gala, as well as other significant events such as the Women, Wit, and Wisdom gathering, emphasizing personal stories of female leaders, and the city building summit's focus on revitalizing downtown Ottawa. The dialogue also delves into the impact of the federal government's decision for employees to return to downtown offices three days a week and its implications for downtown vibrancy and local economy. Additionally, the importance of education organizations like Algonquin College in nurturing future leadership and the role of business in community wealth building and attracting talent are highlighted.

In this episode of Ottawa Business Matters, host Sam Laprade interviews Claude Brulé, the President of Algonquin College. They discuss the college's pivotal role in the local community and economy, highlighting its growth to over 220,000 graduates and over 300 diverse programs catering to various industries. Brulé emphasizes the college's close relationship with the Ottawa Board of Trade and the importance of evolving programs to meet industry needs. The conversation touches on Algonquin College's participation in major events, such as a breakfast with Premier Doug Ford, and the challenge of adjusting to new enrollment quotas for international students. Brulé also stresses the college's successful job placement services and the ongoing need for community and donor support to enhance student success and campus developments.

Hosted by Sam Laprade in partnership with the Ottawa Board of Trade, delves into various facets of Ottawa's business community. The episode starts with a dialogue with Sueling Ching, President and CEO of the Ottawa Board of Trade, highlighting the City Building Summit and its implications for business and policy in Ottawa. It emphasizes the need for city infrastructure, business-friendly policies, and a national urban strategy to drive economic growth. The conversation then shifts to include Michael Allen, President and CEO of United Way East Ontario, focusing on social justice issues and the community's role in economic development. Lastly, the episode features Jennifer Stewart, President and CEO of Syntax Strategic discussing her journey in the business world, women's leadership, and her media platform The Honest Talk. Another significant segment includes the celebration of 50 years in business for Capital Office Interiors with insights from owner Mike McCarthy and VP of sales Jeff Snyder about the evolution of workplace design and their company's adaptation to changing market demands.   00:00 Welcome to Ottawa Business Matters 00:36 Spotlight on Sueling Ching: Insights from the City Building Summit 05:58 Exploring the Future of Ottawa: Housing, Youth Engagement, and Economic Development 13:20 Michael Allen on Community Wealth Building and Social Justice 25:09 Jennifer Stewart: Leading with Vision and Authenticity 30:16 Exciting Announcements and Personal Stories 30:32 Empowering Women in Business and Life 31:37 The Birth of a Digital Media Platform 32:22 Encouragement for Future Entrepreneurs 34:08 The Importance of Networking and Community Support 38:02 Celebrating 50 Years of Business Success 41:03 The Evolution of Office Spaces 47:47 A Legacy of Adaptation and Growth 49:51 Joining the Capital Office Team 50:46 Reflecting on 50 Years and Looking Ahead Read the full transcript here  

Host Sam Laprade interviews Sueling Ching, President and CEO of the Ottawa Board of Trade, about the impactful City Building Summit. The event, which started in 2019, focuses on how the business community can influence Ottawa's growth, infrastructure, and policies to foster economic development, especially in the context of post-pandemic changes. Discussions covered the shifts in the city core, work from home trends, and federal asset strategies, highlighting Ottawa's unique position as the capital. They also touched on engaging youth in city planning, the federal budget's housing initiatives, and upcoming events organized by the Ottawa Board of Trade aimed at promoting thought leadership and community among business leaders. The conversation underscores the importance of collaboration, strategic planning, and inclusivity in developing a thriving, forward-looking city.

In this interview, host Sam Laprade interviews Michael Allen, President and CEO of United Way East Ontario, discussing the organization's involvement in the City Building Summit for the Ottawa Board of Trade. They explore how United Way's work in addressing social justice issues like homelessness, addictions, and inclusion is integral to the economic fabric of the community. Allen emphasizes the importance of the business, charitable, and governmental sectors working together to build 'community wealth,' ensuring economic benefits are inclusive and support local growth. The conversation also covers United Way's response to critical issues such as intimate partner violence and youth addictions, showcasing their dedication to both prevention and support. Additionally, they touch on efforts to combat hate and promote kindness within the community.

On this episode of Ottawa Business Matters, Sam Laprade hosts the owner of Capital Business Interiors and VP of sales, Mike McCarthy, along with Jeff Snyder, to celebrate the company's 50th anniversary. The conversation recounts the company's inception by McCarthy's father in 1974, its evolution, and its response to market changes and technological advancements. McCarthy reflects on personal milestones, the transition of leadership following his father's passing in 1996, and the company's focus on maintaining core values and adapting office space designs to meet modern needs. Snyder, having been with the company for 30 years, emphasizes their commitment to client relationships and adaptability in various market sectors, including healthcare and education. The episode highlights the importance of workspace design in reflecting company culture, fostering innovation, and the company's plans for celebrating their 50th anniversary while continuing to serve the Ottawa community.

This episode of Ottawa Business Matters, hosted by Sam Laprade delves into the many facets of supporting and fostering growth within Ottawa's business community. It features discussions on the critical role of small and medium-sized enterprises (SMEs) in the economy, including their substantial contribution to employment and the cultural landscape. Special attention is given to the importance of local advocacy, networking opportunities, and the push for buying and hiring locally as means to stimulate the community's economic and social fabric. Guests include Sueling Ching, President and CEO of the Ottawa Board of Trade, Chantall Yelle from Hire Local Ottawa, and Kathrynin Tremblay, CEO of Altis Recruitment, shedding light on various initiatives aimed at building a supportive and competitive business environment in Ottawa. The episode also highlights the inspirational journey of Marc Plante, founder of Stray Dog Brewery, illustrating the profound impact of local businesses on their communities. Together, the discussions underscore the collective effort and passion driving the success and vibrancy of Ottawa's local business scene.   00:00 Welcome to Ottawa Business Matters 00:52 Spotlight on SMEs: The Backbone of Ottawa's Economy 03:40 The Power of Buying and Hiring Local 12:48 Chantall Yelle on the Importance of Hiring Local Talent 25:02 Kathryn Tremblay: CEO of the Year Shares Her Journey 30:06 Overcoming Self-Doubt and Imposter Syndrome 30:53 The Power of Mentorship and Embracing Vulnerability 32:12 Navigating Career Changes and the Importance of Continuous Learning 33:57 Mastering Virtual Interviews in the Modern Job Market 35:39 Busting Myths About Hiring and Emphasizing Personal Growth 37:28 From Homebrewer to Entrepreneur: The Stray Dog Brewery Story 40:44 The Role of Community and Networking in Business Success 48:32 Crafting Creativity and Innovation in the Beer Industry 49:17 The Philosophy Behind Stray Dog Brewery 50:15 Looking Ahead: Future Aspirations and Supporting Local Read the full transcript here: https://share.descript.com/view/M3EtGnf1No8

In an insightful discussion, Sueling Ching, President and CEO of the Ottawa Board of Trade, shares her perspectives on the vital role and impact of Small and Medium-sized Enterprises (SMEs) in Ottawa and across Canada. Representing 99% of businesses and employing over 90% of the workforce, SMEs are the backbone of the economy and community life, driving culture, and neighborhood development. Ching emphasizes the Board of Trade's efforts to support SMEs through networking, resources, advocacy for competitive policies, and emphasis on buying and hiring locally to foster community wealth and sustainability. The interview also touches on the significance of interprovincial trade, the blend of local and fresh talent in the job market, and the broader work of the Board in making Ottawa an attractive place for living, working, and doing business. Future challenges like climate change and AI are acknowledged, along with the business community's role in philanthropy, highlighting the intertwined nature of business success and community development.  

In this episode, Chantall Yelle from Hire Local Ottawa joins the host to discuss the importance of hiring locally and supporting post-secondary institutions in Ottawa. Hire Local Ottawa represents a consortium of four post-secondary institutions: Algonquin College, Carleton University, La Cité, and the University of Ottawa. The organization emphasizes the necessity of providing work experience to local and international students within Ottawa to retain talent post-graduation. Through collaboration with entities like Invest Ottawa, the City of Ottawa, and the Ottawa Board of Trade, they aim to synchronize industry events and set up comprehensive career fairs, thereby building a talent pipeline for local employers. Chantall shares insights on the initiative's efforts to connect students with job opportunities, especially in high-demand sectors like cybersecurity and AI, and underscores the significance of soft and transferable skills across different industries. Future aspirations for Hire Local Ottawa include strengthening their message and the consistent hosting of job fairs, promoting a community-driven approach to local hiring.  

In this inspiring episode of Ottawa Business Matters, host Sam Laprade interviews Marc Plante, co-founder of Stray Dog Brewery, about his transition from a hobbyist homebrewer to a successful entrepreneur. Marc shares his early passion for brewing, the challenges of starting a brewery in Orleans, Ontario, and how Stray Dog Brewery has grown to become a community hub. Marc emphasizes the importance of being part of the Ottawa Board of Trade and the role of creativity and community involvement in the business's success. Reflecting a spirit of resilience and innovation, Marc's story is a testament to how embracing one's passion can lead to fulfilling entrepreneurship.  

In this episode of Ottawa Business Matters, host Sam Laprade interviews Kathryn Tremblay, who was awarded CEO of the year for 2021 in Ottawa. They discuss the origins and growth of Altis Recruitment, founded by Tremblay and her late husband 35 years ago, which now makes about 8,000 placements a year with a focus on IT and professional levels. Tremblay reflects on what winning CEO of the year meant to her, highlighting the impact of her achievement on women and the importance of mentorship. She addresses overcoming imposter syndrome, the value of admitting what you don't know, and the significance of preparing for change and supporting mental health in the workplace. The conversation also touches on job-seeking advice, with tips for career changers and insights into the hiring process, including busting myths about job applications and the value of transferable skills.  

In this interview, host Sam Laprade interviews Sueling Ching, the President and CEO of the Ottawa Board of Trade. They discuss the economic impact and community significance of the Tulip Festival in Ottawa, noting its substantial contribution to the local economy and its role in building partnerships and drawing visitors worldwide. The conversation also covers the Ottawa Board of Trade's efforts in city building, including the upcoming City Builder event aimed at shaping the future of Ottawa. They delve into various topics such as downtown revitalization, energy transition, and significant infrastructure projects like the LRT and the new hospital. Highlighting the importance of community and business leaders working together, the discussion underscores the broad spectrum of members involved in the Board of Trade, from small businesses to major corporations, and the collective effort to drive economic growth and community innovation post-pandemic.