Premium Service Brands Franchisee Profiles Podcast

In this episode, we talk with Matt Drescher, who recently opened The Grout Medic franchise to their existing Kitchen Wise Closet Wise franchise with Premium Service Brands in January of 2025. Matt shares how he and his family got started in the original business, the benefits that he has found with stacking on another brand to their business, how Premium Service Brands has supported and helped them grow the business, how other franchise locations collaborate and have helped him launch a new brand, and additional stories about how they have given back to their community and offered additional services to their existing customers.

In this episode, we talk with Rich Marzan, who owns a House Doctors franchise with Premium Service Brands in McLean, Virginia. Rich shares his story about how he started his House Doctors franchise after twenty-seven years of service in the Army, lessons he has learned about retention and management of great team members, how he has scaled his business, lessons he has learned from growing an impressive operation, and what he is most excited about now that he has been in the business for ten years.

In this episode, we talk with Pete Whittier who started a Rubbish Works franchise with Premium Service Brands in March of 2024. Pete shares his story about how he got started, lessons he has learned from starting his own business within a franchise, mistakes that he made, and why he is so excited about the future with Premium Service Brands.

In this episode, I talk with Bruce Lane of Grout Medic in Raleigh, North Carolina who has owned and operated his franchise there for nearly twenty years. Bruce shares his story about how he got started, lessons he has learned along the way about how he has built his business and retained his team, and advice for those who are considering the Grout Medic franchise brand.

In this episode, we talk with Brad Ashby of 360° Painting in Nashville, Tennessee, who enjoyed a long career in television sports broadcasting prior to choosing to join the franchise. Brad shares his story, lessons he has learned as he has grown the business, and how he has grown his business since he acquired an existing 360° Painting franchise in August of 2022.

In this episode, we talk with Gerald and Jacqueline Papilion of ProLift Doors in Houston, Texas who joined the franchise in December of 2023. They share their story about how they got started, the value of being a part of a franchise system with Premium Service Brands, how they have made an impact in their community with Kid's Lift, the value of working with other franchise partners in the system, and their goals for continuing to expand their operations. Gerald and Jacqueline are remarkable examples of first time business owners who are growing an exciting business with a proven franchise model with Premium Service Brands.

In this episode, we talk with April and Scott Goodger of Kitchen Wise Closet Wise about their experiences with Premium Service Brands, how they are giving back through Kid's Lift and some of the remarkable experiences they have had in their franchise since they started in April of 2021. They are such an inspiring example of the power of doing good and giving back with their franchise business with Premium Service Brands.

In this episode, I talk with Daniela and Tony Bianchi of House Doctors about how they decided to start a House Doctors franchise with Premium Service Brands in August of 2021, what they'e learned since they've now started a second location, and details about the charitable work they're doing with Kid's Lift. Daniela and Tony share insights into their growth, how they do their marketing, the support they receive from Premium Service Brands, and key lessons they've learned on leadership and retention since starting their House Doctors franchise.

In this episode, Belinda Wiesehan shares her story about how she and her husband John decided to join the 360° Painting franchise with Premium Service Brands. They started their business in Charlotte, North Carolina and ran both territories in both areas for a year and a half. They sold the Charlotte territory in May of 2022 and transitioned their business completely to Pinehurst, North Carolina. Belinda shares lessons they've learned as they've grown their business, mistakes they've made, what they love most about being affiliated with Premium Service Brands and being part of a franchise, and their vision for the future of their business.

In this episode, I interview David Manley of ProLift Doors with Premium Service Brands in Amarillo, Texas. David worked as a retail manager for Wal-Mart / Kroger for many years before he and his wife decided to start their own business. After investigating three franchise brands, they decided to join the Premium Service Brands family and join ProLift Garage Doors in August of 2022. David shares his story, lessons he learned as they started the business, the benefits he has found with Premium Service Brands and the value of the training they provide, the work they do with Kids Lift, and his vision for the future of their business.

In this episode, I talk with Barbara Reguero about her transition from working on Wall Street for 23 years to owning a Maid Right franchise with Premium Service Brands. Barbara shares her story about how she has grown her business since she started it in February of 2015, her thoughts on being awarded the Franchisee of the Year in 2020 during a challenging year with COVID, what she does to ensure her team members know they are all looking out for one another (and how she has such incredible retention with her cleaning crews in her business), as well as the benefits for working within a franchise system to get support for training, marketing, ongoing support, and the tremendous value of working with incredible peers who are also in the same franchise.

In this episode, I talk with Dez and Jesse Herrera of 360° Painting and House Doctors with Premium Service Brands in Raleigh, North Carolina. They purchased an existing 360° Painting franchise and added on a House Doctors franchise. They share their story, how they got started, lessons they've learned since joining the franchise, and what they like most about their affiliation with Premium Service Brands and Kid's Lift. 

In this episode, I talk with Jesus Barrios about The Grout Medic franchise which he and his father Harold started in November of 2006 (which was acquired by Premium Service Brands in 2021). Since then, they have added a Kitchen Wise / Closet Wise franchise in May of 2024 and are opening a 360° Painting franchise in June of 2024. Jesus shares his family's story as immigrants from Venezuela who started their own business seventeen years ago, how they have scaled and grown their business, and specific ways they have benefitted from being a part of the Premium Service Brands franchise family.

In this episode, I interview Mark Boyd who owns a House Doctors and 360° Painting franchise in Evans, Georgia (just outside of Augusta, Georgia). Additionally, he has just added four new brands with Premium Service Brands (Kitchen Wise / Closet Wise, Window Gang, ProLift Doors, and Grout Medic). Mark shares his story about how he got started with House Doctors, why he chose to add on the 360° Painting franchise and now why he has chosen to stack four additional brands for his business. Mark also shares his philosophy and his insighs on leadership, management, and delegation and why he has been able to scale his businesses so well over the past several years. He also shares stories about his interactions with customers and why he is so excited about the direction of his business with Premium Service Brands now and in the future.

In this episode, we talk with with Eduardo Esquivel and Gabriela Cerrillo in Cincinnati, Ohio and the northern Kentucky area who joined the 360° Painting franchise with Premium Service Brands in July of 2020. They talk about how they discovered 360° Painting and why they chose to join them and Premium Service Brands, how their business has grown since they started, lessons they've learned, how the franchise has supported them, and the thing they love most about being a part of a growing franchise brand.

In this episode, we talk with Bart Williams, who has been a House Doctors franchisee for 18 years. Bart talks about his decision to get into franchising with House Doctors and what he has loved most since Premium Service Brands purchased House Doctors. He also shares lessons that he has learned in leadership and retention and how he was able to increase his sales, profitability, and scale his business with the help of his franchise business coach with Premium Service Brands over the past several years. Bart also talks about his decision to stack on the Window Gang franchise from Premium Service Brands and what he likes about Nesto and what Premium Service Brands is doing to help new franchisees go through training and scale quicker into success.

In this episode, I talk with Paul Flick, founder and President of Premium Service Brands (PSB) on new innovations that are benefitting franchise partners across their nine brands. He shares updates with their customer acquisition app Nesto (which is launching in April of 2024) and the innovative changes they've made with their onboarding and training processes that have benefitted the new 124 franchise locations that were added in 2023 and those who are stacking brands within PSB. He shares insights and examples of how Nesto works, how Kid's Lift is impacting local franchise partners, and the excitement of franchise partners about what was launched at their most recent convention to help franchise partners get an immediate impact in their businesses.

In this episode, we talk wtih Matt Drescher of KitchenWise / ClosetWise just outside of Minneapolis, Minnesota about his experience in joining the Premium Service Brands franchise family and his experiences with building his own business after being in the utility industry for twenty-two years.

In this episode, we talk with Mike Parrott of 360 Painting and House Doctors in St. Joseph, Missouri about how he joined the Premium Service Brand (PSB) family. He shares his diverse background and why he ultimately chose to start a 360 Painting and House Doctors franchise.

In this episode, we talk with Roxanne Conrad, President of 360 Painting, of the Premium Service Brands family of franchise brands. Roxanne worked in corporate America for 15 years prior to starting her own 360 Painting franchise with Premium Service Brands and later opened a second location. She recently became the President of 360 Painting and on this episode she shares her story about how she got started and why she is so enthusiastic about the 360 Painting franchise opportunity for aspiring entrepreneurs.

In this episode, Paul returns to discuss Kid's Lift, Nesto, and more new initiatives that are exciting franchise partners and franchise candidates.

In this episode, we talk with Paul Flick, who is the President and Founder of Premium Service Brands about how Premium Service Brands got started, details about their brand portfolio, how their discovery process works, and what Paul is most excited about in the future of Premium Service Brands.

In this episode, we talk with Tony Bianchi, who started his HouseDoctors franchise in August of 2021 in Strongsville, Ohio. He shares his background, why he ultimately chose to join Premium Service Brands and the HouseDoctors brand, and shares successes that he has had since launching his business.

In this episode, we talk with Scott Goodger, who started his KitchenWise / ClosetWise franchise in The Villages, Florida in early 2021 and shares his experiences with starting the brand, his growth, and his perspective on the benefits that he has found in joining a franchise with Premium Service Brands.

In this episode, we talk with Drew Salapka, who joined the 360 Painting franchise in the Premium Service Brands family on October 1, 2020 by buying an existing franchise location. Drew shares his story about how he left the corporate world after 25 years and why he chose to join Premium Service Brands and the 360 Painting Franchise specifically.