PODCAST · business
Press 1 Press 2
by Avery Russell
We want to reverse the growing trend of diminished customer service. In today’s economy, it’s more important than ever before for all of us to get the most value for the hard-earned money we spend. We’re taking aim at firms who seemingly work to ensure you simply give up, go away or find self-service options.Our goal is to affect change anywhere we can. Wouldn’t it be nice to go back to a time when companies were eager to talk with their customers to solve problems?
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Episode One Kicking Around Some New Ideas
Press One, Press Two explores the changing face of retail and the overall level of customer service that firms are willing to provide. With prices of everything seemingly going through the roof, value for our hard-earned money is the order of the day. While many firms simply hide behind the fallacy that they can not hire employees, there are in fact, many firms who get it right. As consumers, In our episodes, we'll take a look at all of this and more. We'll also leave our listeners whenever possible, with tools they can immediately use to help them get the services they need. Business leaders can also learn from our discussions. This is an evolving program and we plan to introduce interviews with people on "both sides of the register or counter." www.press1press2.com
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ABOUT THIS SHOW
We want to reverse the growing trend of diminished customer service. In today’s economy, it’s more important than ever before for all of us to get the most value for the hard-earned money we spend. We’re taking aim at firms who seemingly work to ensure you simply give up, go away or find self-service options.Our goal is to affect change anywhere we can. Wouldn’t it be nice to go back to a time when companies were eager to talk with their customers to solve problems?
HOSTED BY
Avery Russell
CATEGORIES
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