PYMNTS Podcast

Rezolve AI Founder and CEO Dan Wagner says agentic commerce needs guardrails around inventory, identity and payments.

Ahead of her one-year anniversary as CEO, Kelly Cook talks with Karen Webster about her push to reinvent David’s Bridal.

The structure of work is shifting as digital platforms connect workers with opportunities in ways that resemble markets. 

Trulioo CEO Vicky Bindra says the ability to unify high-quality data and apply “good friction” at the right moments is key to fighting fraud.

FIS’ Mladen Vladic discusses why future-ready payments infrastructure is important as AI agents begin to search, negotiate and transact.

Boost's Dean Leavitt explains why B2B firms are realizing that the velocity at which their AP and AR systems can adapt to real-world demands is now a key lever for growth. 

With AI-powered fraud becoming standard, Entersekt's Dewald Nolte shares why the competitive edge in payments security lies in context.

The Clearing House’s Sal Karakaplan says reliability, security and transparency will determine how innovations gain durable traction.

Velera’s Cody Banks says credit unions that operationalize data and automate decision-making will distinguish themselves in payments.

Bob Legters, CPO at Paysafe, says the increasing use of digital wallets can streamline back-office processes and reduce costs.

i2c Chief Client Officer Serena Smith says real-time payments require interoperability so banks can connect compliance and stop fraud.

Marschall Runge, former CEO and dean of Michigan Medicine, says he was wrong to be cautious about healthcare AI.

Same-day and same-shift payouts are changing how transactional workers judge jobs and manage cash flow. As platforms compress the gap between work completed and wages received, employers and payments providers are confronting a labor market where timing matters as much as pay.

PicPay’s U.S. IPO marks a shift toward credit-driven growth built on wallet data, underwriting discipline and deeper customer engagement.

In a PYMNTS podcast, leaders from Ingo Payments and WorkWhile explain how fixing “Bill Pay Roulette” could stabilize workers and economies.

Rubail Birwadker of Visa says agentic commerce will only scale if identity, permissions and risk controls are built into the transaction.

WorkWhile Chief Economist Alan Armen says wage shocks move through hourly workers’ budgets in weeks, not quarters, because income becomes spending almost immediately. The latest Wage to Wallet™ findings show platforms supplying 15% to 30% of income as workers try to address declining wages.

CFOs at emerging enterprises are redesigning and adding speed to their cash cycles. As a PYMNTS panel with insights from Bottomline, Coupa and FIS tells Karen Webster, automation, AI and stronger onboarding are the keys to faster liquidity. Together they outline how better data, improved processes and real-time tools will define time-to-cash performance heading into 2026.

Meet the Fortune 5 Million. It’s how BILL CEO René Lacerte describes the US small business community. As AI agents push the financial back office toward full autonomy, Lacerte says the shift will spark nothing short of a creative payments renaissance as it eliminates the grind of financial operations. He believes it will unleash the agility that has long differentiated small businesses.

Boston Finance Manager Rich Andrade and Passport CTO Gene Rohrwasser tell PYMNTS’ Karen Webster how the city is finally breaking from a decades-old patchwork of vendors to build a unified payment platform that promises real-time insight and a more modern experience for residents and visitors alike.

Personalization at scale requires moving from shoppers to signals, and Parbinder "Parbs" Dhariwal, VP and General Manager at CVS Media Exchange, shares why the retailer’s media network is focused on a future where every aisle, every screen, and yes, every long register receipt, is part of a larger conversation between brand and consumer.

Furniture.com is rebuilding the furniture-buying experience for the agentic commerce age. In a PYMNTS SKU conversation, Cofounder and CMO Dan Bennett tells Karen Webster that by using standardized data and AI, the company is unifying retail partners into a single-cart, highly personalized platform. 

Trulioo CEO Vicky Bindra says leadership in the age of breakaway technology innovation isn’t about keeping pace. It’s more about redefining trust, data and decision making when machines move faster than markets. Read more in Bindra’s interview as part of the “What’s Next in Payments” series, “The Year of the CEO.” 

Ulta Beauty is building a commerce ecosystem where AI, social discovery and stores work together to meet fast moving consumer expectations. In a conversation with PYMNTS CEO Karen Webster for the PYMNTS series The SKU, Ulta SVP Josh Friedman explains how the retailer tries to make sure every guest gets what she wants.

Cox Automotive’s new omnichannel platform connects every step of the car-buying journey, closing the long-standing channel break between online research and in-store purchasing. In a Monday Conversation with PYMNTS’ Karen Webster, Senior VP Jessica Stafford explains why shifting dealer mindsets , not just upgrading technology, is the real unlock.

When PYMNTS’ Karen Webster sat down with Alex Angelchik, the Newtimes Group CEO made a bold case for why American luxury needs a reset. His approach to relaunching Robert Talbott hints at a playbook far different from what today’s fashion incumbents expect.

Matthew Pearce, vice president of Fraud Risk Management and Dispute Operations at i2c, says the collision of innovation, tightening oversight and real-time payments is creating a “perfect storm” that few financial institutions are fully prepared to navigate. Read more in this PYMNTS interview.

Money movement is no longer about how fast funds travel between accounts, but how much value can be built around it. FIS Global Head of Money Movement Jon Briggs told PYMNTS CEO Karen Webster that the conversation about moving money used to focus on speed alone. But now the focus is very different. 

Mark Barnett, global head of Small and Medium Enterprises at Mastercard, shares why small businesses, armed with new tools, sharper awareness and a growing focus on resilience, are proving that cybersecurity isn’t just defense, it’s a growth strategy.

As Capital One’s Tom Poole, Prove’s Rodger Desai, and Citadel’s Chris Palumbo tell Karen Webster, the next era of payments will erase the line between identity and transaction. Authentication won’t feel like a step in the process. It will be the process itself, where trust has to be built in, not bolted on.

Nova Credit CEO Misha Esipov argues that the credit industry doesn’t just need better data. He believes it needs a new standard that measures consumers’ financial lives in real time, not through the rearview mirror of traditional credit scores.

Raj Seshadri, Chief Commercial Payments Officer at Mastercard, explores how AI and data are giving CFOs new ways to manage cash flow, working capital, and risk, while mobilizing partners across the B2B ecosystem to accelerate growth. The discussion highlights how CFOs are already putting AI into practice, the cultural and talent shifts needed to capture its value and why those who embrace intelligence at scale will define the future of payments.

For our sixth annual B2B Payments event, PYMNTS Chief Content Officer John Gaffney sits down with CEO Karen Webster to open four weeks of conversations on how artificial intelligence is reshaping B2B payments. We’ll explore what the connection between AI and B2B really looks like, the new use cases emerging, and what it will take to move from curiosity to adoption. From agentic AI and adaptive CFOs to active cash flow management and the risks of moving faster than governance can support, CEOs, CFOs and financial leaders will share how AI is transforming finance today — and what the conversation may look like by next year.

New York Department of Financial Services Superintendent Adrienne Harris leaves office emphasizing the state’s leadership in shaping modern financial regulation. She tells PYMNTS CEO Karen Webster that her successor, Kaitlyn Asrow, will continue advancing the “department of YES” approach that balances innovation with consumer protection.

Leaders from Visa Direct, TabaPay and OneUnited Bank discuss why instant account funding has become a competitive must-have, the measurable business benefits of Account Funding Transactions (AFTs) and how to implement real-time solutions effectively.

Velera's Jeremiah Lotz tells PYMNTS that a consortium approach to data collection and use can help credit unions.

Entersekt's Pradheep Sampath tell PYMNTS that fighting fraud demands a blend of traditional data and a consortium approach.

Plaid’s next five years probably won’t look much like the last five, CEO Zach Perret tells Karen Webster. Data and the insights it offers the broader payments and financial services ecosystem position the company as a critical identity and data aggregation layer in an emerging “agentic” financial world.

WorkWhile COO Simon Khalaf says the company’s AI-driven labor OS is reshaping the workforce — matching workers to jobs with precision.

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