PODCAST · business
Quality Quest Pod
by Kim Matthews and Kristie Walker
Cracking the Code to Brilliant Support.We are two women in business who spend a LOT of time talking about quality services and processes in the disability space. We don't sugar coat things so this is going to be a really open space to talk about issues that are important, in a way that gives clarity and makes room for questions. If you're in the disability space as a provider, a business, an independent worker or a PWD - join us and be a part of the conversation.
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🎙️Episode 7 - Online Debates: From Dumpster Fire to Dialogue
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors. In this episode, Kim and Kristie talk about the state of online discourse...how did we go from dialogue to dumpster fire so quickly and what is it costing us all.Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower.Get in touch with Kristie and join her Community of Practice: [email protected] into Sparks Academy with Kim: https://sparksacademy.com.auEmail us: [email protected]🎧 Tune in now and join us on this exciting quest for quality!#NDISprovider #DisabilitySector #QualityQuestPod #OnTrackInvestigations #SparksAcademy
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🎙️Episode 6 - Organisational Structures & Communication
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors. In this episode, Kim and Kristie talk through the structures that are needed to help an organisation run smoothly - complaints and all. Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower.Get in touch with Kristie and join her Community of Practice: [email protected] into Sparks Academy with Kim at https://sparksacademy.com.au🎧 Tune in now and join us on this exciting quest for quality!#NDISprovider #DisabilitySector #QualityQuestPod #OnTrackInvestigations #SparksAcademy
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🎙️Episode 5 - Ending Client Relationships
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors. In this episode, Kim and Kristie talk through ending client relationships. There are MANY reasons that this can occur and a variety of ways to manage the process. Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower. 🎧 Tune in now and join us on this exciting quest for quality! #NDISprovider #DisabilitySector #QualityQuestPod
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🎙️Episode 4 - Delivering Feedback
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors. In this episode, Kim and Kristie discuss delivering feedback to staff members. Why you shouldn't avoid it, how to do it and why it's feels so scary. Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower. 🎧 Tune in now and join us on this exciting quest for quality! #NDISprovider #DisabilitySector #QualityQuestPod
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🎙️Episode 3 - Professional Boundaries
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors. In this episode, Kim and Kristie explore Professional Boundaries. What are they, where are they and how to come back if you've breached them . Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower. 🎧 Tune in now and join us on this exciting quest for quality! #NDISprovider #DisabilitySector #QualityQuestPod
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🎙️Episode 2 - Difficult Conversations
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors. In this episode, Kim and Kristie explore the sometimes daunting topic of Difficult Conversations. Expect a mix of practical tips, banter, and plenty of “we’ve been there too” moments. Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower. 🎧 Tune in now and join us on this exciting quest for quality! #NDISprovider #DisabilitySector #QualityQuestPod
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🎙️ Welcome to the very first episode of Quality Quest Pod!
🎙️ Join hosts Kim Matthews and Kristie Walker on their quest for quality, compliance, and continuous improvement within the disability and support sectors. In this first episode, Kim and Kristie explore the key challenges providers face today and share candid insights from their own experiences working in the field. From navigating complex regulations to fostering meaningful change in workplaces, this episode is packed with relatable stories, actionable tips, and a good dose of humour. Whether you’re a seasoned professional, a small business owner, or just starting your journey in the space, Quality Quest Pod is here to inspire, inform, and empower. 🎧 Tune in now and join us on this exciting quest for quality! #PodcastLaunch #DisabilitySector #QualityQuestPod
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ABOUT THIS SHOW
Cracking the Code to Brilliant Support.We are two women in business who spend a LOT of time talking about quality services and processes in the disability space. We don't sugar coat things so this is going to be a really open space to talk about issues that are important, in a way that gives clarity and makes room for questions. If you're in the disability space as a provider, a business, an independent worker or a PWD - join us and be a part of the conversation.
HOSTED BY
Kim Matthews and Kristie Walker
CATEGORIES
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