PODCAST · business
Recruiter Wins
by Zack Gallinger
A 15 minute podcast for recruiters where we ask a single question - "Tell me about your biggest recruiting win"
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13
Ben Farber - Bristol Associates
Ben Farber’s biggest recruiting win wasn’t just filling a role.It was turning one search into two hires.And not once.Three separate times in a single year.In this episode of Recruiter Wins, I sat down with Ben Farber, President of Bristol Associates, to talk about what actually makes clients expand a search, create new roles and trust you with bigger hiring decisions.What stood out most?Ben doesn’t believe great recruiting is just about finding people with the right experience.He believes the real signal is how candidates show up.How they communicate.How they handle pressure.How they come across in emails, screening calls and interviews.Because in his words, retention often comes down to likability and ease of working with someone more than what’s written on their résumé.A few strong takeaways from this conversation:Great candidate quality can completely reshape a client’s hiring planRetained search creates stronger commitment from both clients and candidatesThe best recruiters listen for more than credentials. They assess presence, communication and temperamentAI can speed things up but human judgment still has to lead the processThis is a great listen for recruiters who want to build deeper client trust, improve candidate quality and think more carefully about what actually predicts long-term success after the placement.If you’ve ever wondered what separates recruiters who fill jobs from recruiters who truly influence hiring decisions, this episode is worth your time.
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12
Stephanie Mattice - Kinsa Group
A job seeker walked into a staffing agency looking for temp work.No HR experience. No degree. No obvious reason for a recruiter to go the extra mile.But Stephanie Mattice saw something most people would have missed.A firm handshake, eye contact and a follow up message that same day are the kind of soft skills you can't teach. So instead of filing her away, Stephanie did something different.She sat down with this candidate, reworked her resume from scratch, translated her admin and customer service experience into HR language and then sent it to clients who weren't even hiring yet.That move landed her an interview. She crushed it and got the job.Fast forward a couple of years and that same woman is now an HR generalist, lighting up LinkedIn and about to become a mom.One more thing?She works at a food and beverage company. Stephanie now recruits in food and beverage. The candidate is becoming the client and everything has come full circle.This week on Recruiter Wins, Stephanie Mattice from Kinza Group breaks down the whole story and drops real, tactical insight along the way.The line that stuck with me most?"People are going to remember how you made them feel. And if you're in it long enough, that's going to come back to you."If you've ever wondered whether going the extra mile for a candidate is really worth it, this episode is your answer.
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11
Sam Hodz - Amplify People
Zero industry experience. No relevant title. Not even close to what the client asked for.Most recruiters would've moved on to the next candidate without a second thought but Sam Hodz didn't.I sat down with Sam on this week's episode of Recruiter Wins and this story is a masterclass in what separates order takers from true recruiting partners.Here's what happened: A business owner came to Sam looking for a technician. But instead of just taking the order and running, Sam dug deeper and realized what this client actually needed was an operations manager who could free them up to scale.Then came a resume that checked almost none of the traditional boxes.But Sam has a simple rule that told her to proceed:"If there's a 75% match, if there's something at least 75% there, it's worth hearing the story to get the other 25%."So Sam picked up the phone to explain why she was sending the resume before the client ever saw it.That first meeting turned into a three hour lunch and today, they're building and growing the business together.A few things from this conversation worth mentioning:The best recruiters consult. Sam's intake call completely reshaped what the client was hiring for.Trust is built before you ever need it. Because Sam invested time upfront understanding the company’s culture, personality and business goals, the client was willing to take a chance on an unconventional candidate.Never just send over a resume. Sam's approach of calling first and framing the "why" turned what could've been an instant rejection into a perfect match.If you've ever wondered what it looks like to truly advocate for a candidate or if you want a reminder of why recruiting matters, this one's for you.
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10
David Case - Advastar
Most big recruiting wins don’t start with a perfect plan.They start with one curious question asked at the right moment.In the newest episode of Recruiter Wins, Zack Gallinger sits down with David Case (20-year vet in engineering + construction recruiting) to unpack a win that literally helped set the trajectory of his firm.Here’s the short version:David was a few months into building Advastar. He had no CRM, no database and no paid tool. Just a phone, a notebook and some hustle.He makes a cold call that’s going nowhere until he hits the hiring manager with a simple pivot:“What about the industrial plant side of your business?”That one question turns into:50 skilled trades roles needed ASAPA scramble to source candidates with basically zero infrastructureSix vetted candidates sent at 12:30am (same day)A reply waiting at 5:30am: “Great start. Keep them coming.”And that “random” cold call?It became a 15-year client relationship and one of the biggest revenue drivers of his career.A few takeaways that’ll stick with you:Great recruiters are also investigators (curiosity wins deals)You don’t need the “perfect script”. You need to be real, listen, and ask the next questionSometimes the move is simply to say yes and then figure it out fastIf you’ve ever had a call dying on the vine or felt like you’re “not ready yet” to take on a big opportunity, this episode is for you.
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9
Steve Faulkner - The Spencer James Group
Recruiting for a market leader is easy mode.Recruiting for an underdog in a commoditized space where reps are basically “carrying feathers to a gunfight”?That’s where you need a skilled recruiter.In the newest episode of Recruiter Wins, I sat down with Steve Faulkner, a 23 year employee benefits recruiting vet, to unpack his biggest win.What I loved about this conversation: Steve gets candid about the fine line between storytelling and deception.He’s not trying to “put a butt in a seat”. He’s trying to make placements that stick so everyone wins long-term.A few takeaways you’ll be thinking about after:How to position a “flawed” opportunity honestly without sugarcoating itWhy some roles require candidates who can sell themselves as much as the companyWhy personal brand beats product when the market sees everything as a commodityIf you recruit in a niche market, work tough searches or ever have to sell an opportunity that isn’t perfect, this one’s a solid listen.
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8
Ben Watkins - Intrinsic Search
Many recruiters try to win business with a cold InMail and then wonder why nothing sticks.This week on Recruiter Wins, I sat down with Ben Watkins (Executive Recruiter at Intrinsic Search) to discuss how his “biggest win” started by hosting paid, high-quality in-person events for senior B2B SaaS leaders.A conversation at one of those events turned into a multi-year partnership helping a CEO build an entire European commercial team from scratch.A few moments worth stealing for your own desk:How paid events drive high attendance and attract the right crowdHow to turn a vague hiring idea into a real recruitment strategy (role clarity + a sellable story + timeline)The underrated power of locking in interview dates early to create momentum and commitmentBen’s simple way to cut through candidate noise: a 2-minute pitch video + instant calendar bookingWhat makes Germany uniquely tough for startup hiring — and how to de-risk the pitch for A-playersIf you recruit in SaaS, build client relationships or you’re trying to stand out in a sea of “vanilla outreach”, this episode is a playbook.Listen to the latest episode of Recruiter Wins with Ben Watkins.
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7
Lindsey Bozzio - Surf Search
Some placements happen fast.The best ones happen because you played the long game.On the newest episode of Recruiter Wins, I sat down with Lindsey Bozzio (COO, SurfSearch) to unpack a recruiting win that every recruiter will recognize:Found the perfect Design / Product Development EngineerCandidate wasn’t ready to moveThe client paused the searchFour weeks after restarting? Offer in handA few takeaways from this episode:Know your client deeply (culture + what “great” actually looks like) so you can spot the right person instantly.Keep A-players warm without being transactional. Conduct real check-ins with genuine curiosity.AI can help you track info but it can’t replace trust. Lindsey tested automated touchpoints and saw the same thing many of us have: if it doesn’t feel human, it doesn’t get replies.If you’ve ever had a search go on hold, a candidate say “not right now,” or a deal come down to timing, this one’s for you.Listen to Recruiter Wins with Lindsey Bozzio wherever you get your podcasts.
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6
Richard Lock - Lock Search Group
Most recruiters talk about “quality.”Richard Lock built an entire firm around it.On the latest episode of Recruiter Wins, I sat down with Richard Lock, founder of Lock Search Group, and instead of one “big recruiting win,” Richard shares the playbook behind building a national agency that’s thrived through recessions, industry booms and massive shifts like LinkedIn + AI.A few highlights:- He started as a one-person shop… and drove a taxi at night during a brutal recession to keep the dream alive.- Growth was opportunistic and intentional, including a defining moment in 1999 when his firm won a nationwide project to build an entire specialty sales force across Canada.- His “secret sauce” isn’t sourcing tool. It’s knowing the story behind the story (and protecting clients from time-wasters).- He’s adamant about something too many recruiters forget: candidates are clients and clients are candidates. Treat both with the same respect.- And the big one for every agency owner: your business has to pivot. What worked 10 years ago won’t carry you now.If you run a desk, lead a team, or own a firm, and you’ve felt the pressure of a changing market, this episode is full of timeless lessons.Listen to this week’s Recruiter Wins with Richard Lock wherever you get your podcasts.
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5
Darrell Rosenstein - The Rosenstein Group
Most recruiters say they “specialize” in an industry.Daryl Rosenstein actually lives his niche.In the latest episode of Recruiter Wins, Daryl Rosenstein of The Rosenstein Group shares how one recruiting win turned into 16 placements with the same company.What stood out most from this conversation:Follow your passion, not just a vertical - Daryl’s interest in the product and space made him naturally go deeper than a transactional recruiter ever will.Do the “competitor homework” before you ever pitch - He earned credibility by naming competitors, understanding the landscape and asking the best question: “What are you doing differently that’s going to lead you to win in this market?”Turn one placement into an account - After delivering, he didn’t disappear. Instead, he introduced himself to other leaders and made sure the wider team knew he was a resource.Bring market intel, not just resumes - Daryl shared industry news stories and changes at competitors to add value between searches.Real expertise takes real time. Daryl spends 10–15 hours a week staying on top of his market because that’s how you stay relevant to top performers.If you recruit in sales/marketing (or any competitive niche), this episode is a masterclass in how to become the recruiter clients keep and candidates trust.Listen to the full episode of Recruiter Wins with Daryl Rosenstein wherever you get your podcasts.
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4
Aman Sodi - Summit Search Group
What does it really look like to turn a high-pressure search during COVID into a long-term win for the client and the candidate?On this week’s episode of Recruiter Wins, I sat down with Aman Sodi, recruiter at Summit Search Group, who shared how she navigated a Director of People & Culture search in late 2021, right in the middle of school closures, parenting chaos and shifting employee expectations.This wasn’t just “fill the role fast and move on.” It was about:Balancing a client who needed someone in-seat ASAP with a top candidate who had just taken a family-focused career break.Building flexible start date options (modified schedules, delayed ramp-up) before things went sideways.Framing tough conversations about salary and flexibility with data, market benchmarks and real options (not just “sorry, that’s the market”)Treating the placement as the beginning of the relationship: one week, one month, three month, 6+ month check-ins that turn today’s placement into tomorrow’s clientFast forward almost four years: that candidate is still in the role, has built out an HR team and is thriving.That’s the win.If you’re a recruiter who’s:Juggling misaligned expectations on comp or flexibilityTrying to push back on clients without damaging the relationshipWondering how to build a real partnership model vs. one-and-done placements…this episode will give you a super practical playbook.Check out my conversation with Aman Sodi on Recruiter Wins and steal some of her frameworks for your next tough search.
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3
George Blomgren - Kinsa Group
What does it actually take to fill a niche Director of Dairy Sourcing role in the middle of Wisconsin… when the client isn’t even sure what they really need yet?That’s the recruiting challenge we unpack in the latest episode of Recruiter Wins with George Blomgren, Recruiting Manager at Kinsa Group and 20-year talent acquisition veteran in food & beverage.This one hit home for anyone working tough, specialized searches where every variable seems stacked against you:a brand new, poorly defined role (that turned out to be all about ultra-filtered milk purchasing)a relocation-only opportunity in a mid-sized towna function (procurement) where most top candidates want to stay remotean amazing client… with a rusty hiring process thanks to years of low turnoverGeorge breaks down how he turned this into a true recruiting win by:- Turning vague reqs into real clarity, asking, “What problem do you really want this hire to solve?” and using every rejected candidate as a source of market intel- Going beyond the job ad to make sure that the best candidate was willing to relocate, researching schools, crime, recreation, DEI factors and even local food options and houses of worship- Coaching a low-turnover client on candidate experience, from simple things like interviewers introducing themselves to building a process that doesn’t scare off A-playersThe line that stuck with me:“If you get an expert on the phone, even if they’re not a fit, don’t rush off. Learn everything you can from them.”If you recruit for niche roles, manage relocation-heavy searches or work with clients who “don’t know what they don’t know” about a role, this episode is packed with practical scripts, questions and mindset shifts you can use on your very next search.
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2
George Santos - 180 Engineering
Every recruiter remembers their first placement.But what if that one placement didn’t just launch your career……it became the clearest proof that AI will never replace what you do?On this week’s episode of Recruiter Wins, I sat down with George Santos, Managing Director & Head of Marketing at 180 Engineering, to unpack the story of his very first placement and how it shaped his entire view of recruiting.George went from retail to recruiting, got thrown into a highly technical software engineering search for a casino gaming company and felt like an impostor talking to senior engineers who’d been doing this longer than he’d been in the workforce.What changed everything wasn’t his technical knowledge. It was realizing where his real value was.Here’s what really stuck with me:- Any placement can turn a job into a career. The software engineer George placed is still at the same company almost 12 years later.- A recruiter needs to hold their candidate's hands through difficult changes. Candidates might only change jobs 5 to 6 times in their life. You do this every day. Helping them navigate fear, doubt, and “is this normal?” is the real differentiator.- AI is a tool, not a replacement. George is pro-AI for sourcing, admin and polish but when it comes to “Am I making the right move for my family?”, a bot can’t sit with that anxiety the way a human can.If you’ve ever:- Wondered whether your work really changes lives- Felt that nervous energy on your first (or next) big search- Worried about where AI fits into your future as a recruiter…this episode will hit home.Listen to my conversation with George Santos on Recruiter Wins and get a fresh reminder of why great recruiting will always be a human-first profession.
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1
Matt Erhard - Summit Search Group
What if your “biggest win” as a recruiter wasn’t a placement but helping someone buy the company they were hired to run?That’s exactly what happened in this week’s episode of Recruiter Wins with my guest, Matt Erhard, Managing Partner at Summit Search Group.Matt tells the story of a commercial cleaning company in Winnipeg (yes, one of those “unsexy” industries candidates usually don’t line up for) that needed a GM so the founders could step back.This company had no prior experience working with a search firm, no talent pipeline for this kind of role and an industry most candidates turned down on sight.Matt not only filled the role but two years later, the GM he placed bought the business and is now growing it and creating opportunities for others.A few things that really stuck with me from this conversation:.Unsexy industries can hide incredible opportunities. When you stop leading with “commercial cleaning” and start leading with ownership path, stability, and growth, the whole conversation with candidates changes.In-person networking still works if you treat it like a marathon. Matt’s relationship with this client started in a local business association he’s attended every Friday for 14 years. He never hard sells but instead simply shows up week after week.You don’t always want industry experience. The winning candidate came from transportation, not cleaning but brought sales leadership, entrepreneurial drive and ambition that matched the owners’ long-term vision.If you’ve ever wondered how to:Win business from long-standing local companiesSell “boring” industries to high-caliber talentPlay the long game with relationships and still drive ROI…this episode will hit home.
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