Servant Leader's Library

Nicholas Paulukow welcomes Steve Herr, Ph.D., CEO of coLAB, for a thoughtful conversation about servant leadership, strategic clarity, and the role data can play in helping mission-driven organizations create lasting impact. Steve shares his journey from social work and clinical leadership into the world of technology, where he has spent more than two decades building software and systems designed to help organizations operate more effectively, measure outcomes, and align purpose with action.Together, Nicholas and Steve explore what it means to lead with intention, build teams around shared values, and create the kind of structure that turns vision into measurable progress. Their conversation touches on mentorship, leadership development, the tension between mission and growth, and why the strongest organizations are the ones that combine clear strategy with a deeply rooted commitment to serving others well.

Nicholas Paulukow welcomes René Dekker, CEO of Global Disciples, for a meaningful conversation about leading with conviction, serving across cultures, and staying grounded in a mission bigger than yourself.René shares his journey from more than 20 years in international business to pastoral ministry in Bangkok, Thailand, and now to leading a global mission organization focused on reaching those who have never heard of Jesus. Together, Nicholas and René explore what it means to lead with excellence, listen for direction, serve across cultures, and bring servant mentality into every space you are called to lead.Together, Nicholas and René discuss faith in the workplace, leading with humility, recognizing opportunities to serve, and what it means to represent your values with excellence wherever you are called.

In this episode of Servant Leader’s Library, Nicholas Paulukow talks with Monty Fowler about “executive debt”—the long-term cost of short-term leadership decisions. Monty breaks down how it shows up in strategy, operations, culture, and talent, and shares practical ways founders can spot it, fix it, and scale with clearer leadership and healthier teams.

CFOs don’t just run financials. They shape strategy, culture, and growth. In this episode of Servant Leader’s Library, HH Hunt CFO Ann Kelly shares how servant leadership, capital strategy, and people-centered decision-making come together inside a fast-growing real estate organization, offering practical lessons for CFOs, founders, and leaders who want to turn numbers into impact.

In this episode of Servant Leader’s Library, Nicholas Paulukow sits down with David McIlwaine, founder of HVAC Distributors, to explore three decades of leadership, grit, and business growth. David shares hard-won lessons on building teams, making tough decisions, and leading with clarity in a high-stakes, evolving industry. This conversation is packed with practical insights for leaders who want to build businesses that last.

In this inspiring episode of Servant Leader's Library, Nicholas Paulukow sits down with nonprofit leader Tammi Morris to explore how faith, resilience, and a lifetime of overcoming adversity shaped her calling to serve vulnerable adults.

In this episode, Wilfred Bentley shares how his journey, from military service to banking to community development, shaped his purpose-driven approach to finance and leadership. He explains why serving others is at the heart of his work and how Tenfold’s mission is transforming housing and stability in Lancaster.Dive in and enjoy the mix of wisdom, wit, and wallet-friendly advice. Your next great leadership insight might be one click away.

In this episode of the Servant Leader’s Library, Nicholas sits down with Marti Spencer, CEO of Ronald McDonald House Charities of the Carolinas. Marti shares how leading with heart can be just as powerful as leading with strategy.Grab your coffee (or maybe a Happy Meal) and tune in. This one’s got all the feels and the leadership fuel you need.

Mike DeBerdine, CEO of Rhoads Energy, shares how he leads a century-old, employee-owned company with integrity and purpose. From family legacy to modern leadership, he reflects on the values that keep his team energized and united. Discover how servant leadership fuels resilience, accountability, and lasting success.

In this episode of Servant Leader’s Library, Nicholas Paulukow sits down with Roger North, founder and former CEO of North Group Consultants. Roger shares powerful insights on servant leadership, organizational transitions, and why putting people first is the key to lasting success.

In this week’s episode of Servant Leader’s Library, BJ Carter shares how faith, humility, and hard-earned experience have shaped his leadership journey from the military to the boardroom. It’s an honest conversation about what it really takes to build trust, lead with clarity, and stay grounded while driving big results.

Servant Leader’s Library is back with a new conversation built on heart and real-world impact. This week, Nicholas sits down with Andrew Szalay, President & CEO of Lancaster-Lebanon Habitat for Humanity. Together, they unpack how leadership, community, and practical systems create lasting change.

In this episode of Servant Leader’s Library, former Phoenix Contact USA President Jack Nehlig shares his journey of building a thriving organization through respect, resilience, and a relentless focus on developing leaders. His story is both practical and inspiring for anyone looking to strengthen their leadership approach.

In this episode of The Servant Leader’s Library, host Nicholas Paulukow interviews Jack Crowley, President of Water Street Mission. With over 30 years in nonprofit leadership, Jack shares how his faith and calling have shaped his journey from summer camp counselor to leading one of Lancaster’s most impactful missions.Together, they explore servant leadership in action—from addressing homelessness and healthcare to youth development and transitional housing. Jack’s story is a compelling reminder of the power of community, purpose, and showing up where you’re called.

What does a $20 loan, a dairy farm, and 9,000 homes have in common?Everything when you’re Jeff Rutt. In this new episode of Servant Leader’s Library, Jeff shares how he went from milking cows to building homes to creating HOPE International, empowering 3.3 million families worldwide.If you’ve ever wondered what servant leadership looks like in action, this conversation will inspire you to build more than success—build hope.

In this episode of Servant Leader’s Library, Nicholas Paulukow sits down with Robin Stauffer, Executive Director of the High Foundation, to explore what it truly means to lead with purpose and service. Robin shares how decades of experience, stewardship, and bold vision have shaped her approach to community impact. Tune in to hear how servant leadership is driving meaningful change across Lancaster County and beyond.

In this episode, Larry Richardson reflects on his 31-year journey as President and CEO of the YMCA of the Roses. He shares how faith, humility, and a deep commitment to community shaped his leadership and legacy. From building leaders to navigating crisis, Larry’s story is a masterclass in servant leadership in action.

In this episode of Servant Leader’s Library, host Nicholas Paulukow sits down with Reesy Neff—CEO of Omega eCycles, motivational speaker, and author of Stripping Off the Labels. Reesy shares her journey from banking to building a mission-driven business that blends secure IT recycling with environmental impact, all while staying grounded in servant leadership.With honesty and heart, Reesy opens up about leadership lessons, launching a company during COVID, and mentoring the next generation—including her own family. If you're ready for an inspiring conversation about purpose, legacy, and leading with conviction, this one’s not to be missed.

In this episode of Servant Leaders Library, Nicholas sits down with Jon Elinsky, Director of Technology at LearnQuest, to explore how critical thinking and servant leadership go hand in hand. Jon shares his journey from tech innovator to team builder, offering insights on empowering people, challenging norms, and leading with authenticity. Whether you're in IT, leadership, or just passionate about growth, this conversation will leave you rethinking what it truly means to serve.

In this powerful episode of Servant Leadership Library, host Nicholas Paulukow talks with Scott Scrogin—a certified peer specialist, speaker, and longtime advocate for mental health in the workplace. Scott shares his remarkable journey, from being a high-achieving Harvard Business School admit to navigating the challenges of bipolar disorder, personal loss, and professional reinvention. With over 30 years of lived experience, Scott brings an inside-out perspective on what it means to lead with empathy, support your team’s mental well-being, and face life’s hardest moments with courage.Whether you're a business leader, IT pro, or someone walking through your own mental health story, this conversation is a reminder that you're not alone—and that healing, hope, and purpose are always within reach.

In this episode of Servant Leadership Library, Dave Sagraves shares his journey from building and selling one of the fastest-growing MSPs in the Southeast to finding purpose in coaching and consulting other IT leaders. Host Nicholas Paulukow dives into Dave’s mindset around sustainable growth, leadership through simplicity, and why true success comes from discipline, grit, and investing in people. They explore why outsourcing sales rarely works, what makes a great revenue strategy, and how servant leadership shows up even after the exit.

What does it take to walk away from a successful corporate career—with no job lined up—because you know there’s a better way to lead? In this episode of The Servant Leaders Library, Tim Strickler, CFO of the Conrad Company, shares his journey from traditional top-down leadership to a purpose-driven philosophy rooted in service, trust, and accountability.Make sure to visit the ONE 2 ONE website to download Tim's 14 Servant Leadership Characteristics PDF!

From hardware store employee to CEO, Lin Sensenig shares his incredible leadership journey. In this episode ofThe Servant Leader’s Library, Lin dives into the power of resilience, servant leadership, and vision in transforming businesses and empowering teams. Tune in for insights on leadership, growth, and making a lasting impact!

In this episode of Servant Leader’s Library, host Nicholas Paulukow talks with Robert Kintner, CFO of LEPCO and President of Tennis Central, about the power of servant leadership. From his early career in bond trading to mentoring youth through tennis, Robert shares insights on balancing professional success with personal service, the importance of mentorship, and empowering others to thrive. Tune in for inspiring lessons on leadership, teamwork, and making a lasting impact.

Beka Shea is an executive advisor with Culture Index, and a respected voice in productivity and leadership. It was our pleasure to have her on the show!

David Lapp is the CEO of Blessings of Hope, an incredible organization that channels food to those in our communities who need it most. He doesn’t just talk about servant leadership—he lives it. We hope you enjoy listening to this episode as much as we enjoyed recording it.

Arlin Sorenson is VP of Ecosystem Evangelism at ConnectWise. He is a very respected leader in the technology community, and has a unique agricultural background that has clearly influenced his success. On this episode, we pick the brain of a leadership master.

Larry Cohen is Executive Director of the Lancaster Parking Authority. He is an accomplished entrepreneur, government leader, speaker, and consultant, specifically in the field of parking and mobility. On this episode, we dive deep on his career story and leadership advice.

Ryan Clark is co-founder and CEO of PeopleShare. Over the past two decades, he has built a staffing company with very impressive scale...and an even more impressive culture. On this episode, we dive behind the scenes with a true servant leader.

Sam Bressi is the President & CEO of the Lancaster County Community Foundation. Join us for a discussion about not just doing good, but inspiring others to do the same!

Peter Barber is CEO of the legendary Two Dudes Painting Company, based in Lancaster. With over 37 years of experience at their helm, he has learned plenty about servant leadership. And we were thrilled to mine some of his wisdom in this episode.

Mike Reynolds is the President and General Manager of the defending champion Lancaster Barnstormers. Before his current role, he was an executive in the NBA Development League and a sales leader in the WNBA.

Amy Holtz, specializes in helping entrepreneurs and leadership teams build their businesses and achieve their goals. As a Certified Entrepreneurial Operating System (EOS) Implementer & DiSC facilitator, she empowers her clients to get what they want from their businesses by helping to implement a complete, proven system with simple, practical tools that make it possible for them to crystallize their vision, gain traction, build healthy teams, and grow.

Christina is the Executive Director of Milagro House, a nonprofit in Lancaster PA that for 25 years has provided educational access, housing, and supportive services to women with children who would otherwise be experiencing homelessness and poverty.

Bob Gentzler Director, Channel Development and Executive Peer Group Facilitator

Steven Schedler has served in non-profit and human service settings for over 20 years and has worked in non-profit leadership for over 15 years. Steve combines personal and professional passion to help teams and organizations achieve their missional and sustainability goals in effective and creative ways. He also helps train the next generation of counselors and helpers as an instructor at Messiah University.

Dana Hanchin serves as President and CEO of HDC MidAtlantic. Dana considers the mission of providing affordable housing her lifelong work, driven by a sense of justice and love. She earned a B.A in Political Science from Kent State University and M.A. in Urban Studies from Temple University. She is also a graduate of Drexel University’s Leading for Change Fellowship program. In 2021, she received the Emerging Leader Award from the National NeighborWorks Association.

Heather Valudes is the President & CEO of the Lancaster Chamber. She has been with the Chamber for 13 years, previously serving as Advocacy Director and Vice President. She is a lifelong Lancastrian, a Leadership Lancaster graduate, and a Certified Chamber Executive

Dan Youngs despite being educated as an Accountant, Dan is far from your typical number cruncher. Dan's career includes various leadership roles across several blue-collar industries include being selected as the next CEO for LCSWMA.

Today, we have a truly special guest in our virtual studio. He's the driving force behind one of the most beloved pet supply stores, a leader who's not just making waves in the business world but also in the hearts of animal lovers everywhere. Join me in extending a warm welcome to the former CEO of That Fish Place That Pet Place, the one and only Rick Amour! Rick now is semi-retired and chairman of the board and serves as the companies EOS implementor. He also is treasurer of the non-profit animal rescue; Centerville Pet Rescue.

🌟 Joining us on this enlightening expedition is none other than the maestro of management, the sage of strategy, the one and only Ben Berman! As an EOS facilitator and seasoned entrepreneur, Ben doesn't just walk the walk of servant leadership; he dances it with finesse and flair. Get ready to be inspired, informed, and ignited as we unlock the secrets to success with Ben in our cozy corner of the podcast universe. So, my fellow knowledge seekers, grab your headphones and prepare to embark on an odyssey of organizational enlightenment with Ben Berman and the Servant Leadership Library! 📚✨

Brandon is the CEO of SWF Industrial. SWF Industrial is a leading metal fabrication company with extensive capabilities, design knowledge, industry experience, and state-of-the-art operational capacity. From humble beginnings in a one-car garage, SWF has grown to become one of the most trusted names in the metal fabrication industry, serving industrial and commercial clients throughout the United States.

Lisa González is an EOS Implementer, developer of Process! Mastery Program, and co-author of the EOS® Traction Library Book PROCESS! and a Change Management Speaker.

Nicholas chats with A.R. Smith, Driven & Strategic Executive Coach and Experienced Vistage Advisory Group Chair.

Nicholas chats with Dan Sahd, Team Leader at Sahd Metal Recycling and Board Member of the Columbia Economic Development Corporation, and Alex Vazquez, a Team Member at Sahd Metal Recycling.

Nicholas chats with cyber law attorney Donald R. Geiter, J.D., M.S.L. (Cybersecurity Law & Policy), CIPP/US, CIPM.

Host Nicholas Paulukow talks with Miles Veth, CEO of the Veth Group, about his marketing company and how Christianity has influenced his business practices.

Our future host, Nicholas Paulukow, is interviewed by guest host Miles Veth to talk about Servant Leader's Library.