PODCAST · business
The Manager's Moment
by Belinda Brummer
Managers are people too. They occupy their own unique spot in this world, which influences how they navigate work. One story at a time, managers bring to life moments they encounter to help us understand what it means, and takes, to be a manager. And what legacy can look like. In each episode, a guest shares their story, and how micro and major moments they experience along the way changed them. We explore themes that weave through their working lives, how they came to be the professional they are and what this means to them. I'm Belinda Brummer, the host, and for over two decades as a HR and talent development professional, I’ve witnessed what it takes to show up as an effective and impactful manager. Through these conversations, my goal is, to at all times, keep my - and your - gaze on the person. And in so doing, keep people at the centre of all of our experience and understanding.The Manager's Moment, seeing the person in this, and every moment.
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On Legacy: How we spend our days
Send Belinda a message.What do you want to be known for? It's a deceptively simple question that often meets with sighs and thoughtful pauses. In this special episode, five remarkable individuals share what shaped their professional paths, offering us a mirror to examine our own daily actions and the ripples they create.A farm girl turned global connector. A philosophy student navigating the complexities of AI. A solicitor who turned "you can't" into fuel for success. A relationship builder who transforms communities. A tech leader whose greatest achievement is seeing others soar.Through their reflections, we discover that legacy isn't something we leave behind - it's something we're building in every conversation, every choice to lift others up. Their stories remind us that we're all crafting our legacy, whether we realise it or not, one ordinary day at a time. And we are all products of legacies already built.In this episode we meet:Alexandria (Alex) Arbuckle, Managing Director of Level10. Level10 is empowering startups to 10x their impact and take their venture to the next level with fractional expertise. Daniel Mccrea, Head of Partner Services at Adaptemy. Adaptemy helps some of the world’s leading education companies create intelligent and adaptive learning products. Marie Maguire, Senior Legal Counsel (Employment EMEA) at Shein. SHEIN is a global online fashion and lifestyle retailer. David (Dave) Farrelly, Head of Membership Services at Learnovate. Learnovate supports and enables organisations to unlock the transformative power of learning using applied research, innovative practices and cutting-edge technology. William (Bill) Ryan, Director of Enterprise IT, EMEA at Shein and previously Senior End User Support Manager for EMEA at Verizon Business. Join us for an intimate exploration of how our daily actions create ripples that touch lives in ways we might never imagine. This is a story about the power of being present in this and every moment.Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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End-of-Season Reflection, with Belinda Brummer
Send Belinda a message.We've come to the end of season one of The Manager's Moments. I wanted to take a few minutes to: reflect on my own journey with this podcast,reflect on two things I observed that emerged through the course of the conversations guests have had with me in this season and let you know about my plans for season two - and even a brand new podcast I'm collaborating on, launching imminently.Follow this show so that you don't miss out on the launch of Season 2. And follow me on Linkedin so that you have the latest news on the new podcast.Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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22
A Personal History of the Animation Industry: How do we use the machine to make art? (Colum Slevin)
Send Belinda a message.In the world of animation, change has been the only constant. From hand-drawn cells to CGI, artists have continually adapted to new technologies, pushing the boundaries of their craft. Colum Slevin, an animation industry veteran, witnessed and shaped these transformations firsthand. In this bonus episode of The Manager's Moment, he reveals the artistry behind the pixels and ponders the age-old question that characterised the digitisation of the animation process: How do we use the machine to make art? Today too, we have tipped over the precipice of another technology revolution: artificial intelligence. How will this new tool reshape the landscape of animation? Prepare for a fascinating dive into the past, present, and future of animation as Colum takes us all the way back to his first job as a cell painter.About ColumColum Slevin has over thirty years of experience in leadership roles at the intersection of technology and creativity. He began his career in animated TV and features, eventually serving as Director of Computer Graphics at Industrial Light & Magic and later as Vice President of Studio Operations at Lucasfilm. At Lucasfilm, he oversaw animation and game development teams in California and Singapore, including the award-winning _Clone Wars_ animated TV show.In 2013, Colum became Studio General Manager at Telltale Games before joining Meta in 2015. At Meta, he led media and narrative VR content development, overseeing products like Oculus TV, Media Studio, and Oculus Venues. Under his leadership, the team produced award-winning VR experiences, including Vader Immortal, The Wolves In The Walls, and The People's House, earning 15 Emmy nominations and 7 wins.More recently, Colum led the Positive Play experiences team at Electronic Arts, developing products that promote safe and inclusive gaming experiences. He resides in San Rafael, California, with his wife Marie and remains obsessed with technology in the service of creativity and storytelling.Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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Crucible Moments: They were my path to radical leadership, with Colum Slevin
Send Belinda a message.Growth often comes from our most challenging moments. Risk. Failure. Consequences. Humility. What then? What does a leader do next?In this episode, we journey through the peaks and valleys of Colum Slevin’s career, from the animation studios of Dublin to the cutting edge of player safety at Electronic Arts.Colum's story is one of curiosity-driven evolution, peppered with moments of triumph and humbling failures. He shares with raw honesty his hubris and the weight of decisions that shaped not just his own path, but the lives and careers of those he led.We explore the transition from being the 'utility player' - always ready to be useful - to becoming a leader who understands the delicate balance between taking risks and protecting his team. Colum's journey teaches us that true leadership isn't about having all the answers, but about the courage to be transparent when you don't.Join us as we unpack the lessons learned by skinning knees and dislocating shoulders in the world of creative management. This is a story of how failure can be the crucible for authentic, empathetic leadership - a reminder that our greatest growth often comes from our most challenging moments.About ColumColum Slevin has over thirty years of experience in leadership roles at the intersection of technology and creativity. He began his career in animated TV and features, eventually serving as Director of Computer Graphics at Industrial Light & Magic and later as Vice President of Studio Operations at Lucasfilm. At Lucasfilm, he oversaw animation and game development teams in California and Singapore, including the award-winning _Clone Wars_ animated TV show.In 2013, Colum became Studio General Manager at Telltale Games before joining Meta in 2015. At Meta, he led media and narrative VR content development, overseeing products like Oculus TV, Media Studio, and Oculus Venues. Under his leadership, the team produced award-winning VR experiences, including Vader Immortal, The Wolves In The Walls, and The People's House, earning 15 Emmy nominations and 7 wins.More recently, Colum led the Positive Play experiences team at Electronic Arts, developing products that promote safe and inclusive gaming experiences. He resides in San Rafael, California, with his wife Marie and remains obsessed with technology in the service of creativity and storytelling.Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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Ditch the Advice: Questions beat tired instincts (Part 2 of 2), with Dr. Tracy Kite
Send Belinda a message.Are people around you so busy regulating their stress responses that they aren’t doing their job properly? If so, there might be a break-through leadership moment waiting for you.Trauma-informed care has gained ground in the healthcare setting. It is an approach to patient care that recognises the physical changes adverse childhood experiences can have on the brain and how this shows up in affected people in their adult years. In the second part of this episode, Tracy Kite brings the notion of being trauma-informed into our workplaces.She helps us understand what trauma-informed leadership is and the place it has in the workplace. Anchored firmly in the understanding that managers are not therapists, why would and how can managers incorporate a trauma-aware approach in how they lead? In this conversation, Tracy provides very practical ways to support people in the work place whose stress responses may be consciously or unconsciously triggered by everyday events at work.Tracy also revisits the supporting theme of giving feedback that features in her first book, Love to Lead. In our conversation, Tracy busts a feedback myth, and offers a far more real-world, compelling and trauma-aware approach to providing feedback.Join us for the second part of this special episode of The Manager’s Moment, with Dr Tracy Kite, author of Love to Lead, and Lead Like you Give a F**k!.About TracyTracy commenced her career as a mental health nurse in 1984 and has remained a proud nurse, on the NMC register for the past 40 years. She worked in the NHS, becoming a ward sister aged 25 and a senior ward manager aged 27. Leadership and learning was always her core passion, and Tracy worked routinely with student doctors and student nurses throughout her NHS career.In the late 1990s, following a few years working clinically in the private healthcare sector in specialist dementia care, Tracy switched careers to work in learning and development roles and leadership learning roles. Whilst these roles included clinical teaching and NVQ and apprenticeship programmes, Tracy’s core passion has always been in leadership learning.In the early 2000s, Tracy helped to create a Business School in the organisation she worked in, which qualified more than 70 senior leaders in Masters in Management and other post-graduate management qualifications. She gained a Masters in Management of Change from Sussex University and a Doctorate during that time. Her research and thesis focus on human-centric leadership and the relationship between executive coaching and successful corporate leadership.Tracy is a qualified psychological coach, focusing on executive and leadership coaching. She is an experienced Action Learning facilitator and develops leadership learning programmes for organisations. She is the author of two leadership books, which showcase her experience and research – Love to Lead (Panoma Press, 2018) and Lead Like You Give a F**k! (Rethink Press, 2024).Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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Ditch the Advice: Questions beat tired instincts Part 2 Trailer
Send Belinda a message.Are people around you so busy regulating their stress responses that they aren’t doing their job properly? If so, there might be a break-through leadership moment waiting for you. Tune in on Thursday for Part 2 of this episode with Dr. Tracy Kite in which she provides very practical ways for managers to enable people, challenge them and to give them feedback by practising trauma-informed leadership. Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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Ditch the Advice: Questions beat tired instincts (Part 1 of 2), with Dr. Tracy Kite
Send Belinda a message.Have you ever felt so out of your depth that you wanted to throw your something across the room? Or found yourself in a leadership position before you felt ready? Tracy Kite's journey from nurse, to frustrated mature student to leadership expert and author is a testament to the power of determination and the human capacity for growth. Her story yields universal wisdom like: Sometimes, personal leadership is born from moments of self-doubt and frustration, and the simple act of truly listening can transform what other people can achieve. And a way to approach writing a leadership book.Join us for a special episode, in two parts, of The Manager’s Moment, with Dr Tracy Kite, author of Love to Lead, and Lead Like you Give a F..!. About TracyTracy commenced her career as a mental health nurse in 1984 and has remained a proud nurse, on the NMC register for the past 40 years. She worked in the NHS, becoming a ward sister aged 25 and a senior ward manager aged 27. Leadership and learning was always her core passion, and Tracy worked routinely with student doctors and student nurses throughout her NHS career.In the late 1990s, following a few years working clinically in the private healthcare sector in specialist dementia care, Tracy switched careers to work in learning and development roles and leadership learning roles. Whilst these roles included clinical teaching and NVQ and apprenticeship programmes, Tracy’s core passion has always been in leadership learning.In the early 2000s, Tracy helped to create a Business School in the organisation she worked in, which qualified more than 70 senior leaders in Masters in Management and other post-graduate management qualifications. She gained a Masters in Management of Change from Sussex University and a Doctorate during that time. Her research and thesis focus on human-centric leadership and the relationship between executive coaching and successful corporate leadership.Tracy is a qualified psychological coach, focusing on executive and leadership coaching. She is an experienced Action Learning facilitator and develops leadership learning programmes for organisations. She is the author of two leadership books, which showcase her experience and research – Love to Lead (Panoma Press, 2018) and Lead Like You Give a F..! (Rethink Press, 2024).Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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My Heart Broke: Now I work at the 'top of my licence', with Brandi Yates
Send Belinda a message.“Yes! Yes! Of course!” Saying ‘yes’ all the time can be thrilling and self-affirming. And it can go a long way to carving out the career you want. Saying yes without boundaries though can be tricky, with unintended consequences. In this episode, Brandi Yates, a senior L&D professional, shares a moment that, for her, brought about a different way to say yes. Brandi explains how she has borrowed from the healthcare concept of operating at the ‘top of your licence’ as a way to pay more attention to the things that matter to her. And how she has come to understand that it is her job as a leader to let go of things that ultimately present opportunities to others. She also draws little distinction between Management and Learning. About BrandiAs Associate Vice President of Learning & Development for Ultimate Medical Academy (UMA), Brandi Yates is responsible for the creation, execution, and enhancement of organizational learning and development (L&D) strategy across the institution. Brandi is a sought-after L&D public speaker, speaking at dozens of conferences like Contact Center Week, Corporate Learning Week, Women’s Conference of Florida, the AR/VRA Association, and has been featured on the podcast InfoPro Learning. Highlight presentations include leading teams in a virtual world, virtual training and facilitation techniques, employee engagement and retention strategies, pre-boarding, and leveraging adult theory to reshape how we train and develop for the future.Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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My Heart Broke: a sneak peak (Trailer)
Send Belinda a message.This episode will be released on 25 July 2024. Brandi Yates, a senior L&D professional and popular speaker on all things to do with workplace and learning shares her journey into L&D and leadership, and a much-needed moment of resolve that itself became an act of leadership.About BrandiAs Associate Vice President of Learning & Development for Ultimate Medical Academy (UMA), Brandi Yates is responsible for the creation, execution, and enhancement of organizational learning and development (L&D) strategy across the institution. Brandi is a sought-after L&D public speaker, speaking at dozens of conferences like Contact Center Week, Corporate Learning Week, Women’s Conference of Florida, the AR/VRA Association, and has been featured on the podcast InfoPro Learning. Highlight presentations include leading teams in a virtual world, virtual training and facilitation techniques, employee engagement and retention strategies, pre-boarding, and leveraging adult theory to reshape how we train and develop for the future.Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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15
Physician Heal Thyself, with Meena Sebastian
Send Belinda a message.Amidst a global awakening spurred by the Black Lives Matter movement, this episode explores the transformative power of personal action. It’s a testament to how a spark of courage to speak out can leave an enduring legacy.Join Meena Sebastian, a British senior sales leader with Mauritian roots, as she unveils her life’s learning curve. She delves into the subtle yet significant impact of micro-aggressions, the enlightening path of understanding others’ experiences, and the pivotal role of safety and support in the workplace. It’s a story of reflection, change, and the everyday acts that foster a culture of security and inclusion.About MeenaMeena is a sales leader known for driving double-digit growth across diverse sectors, including Edtech, Healthcare data and analytics, media, and healthtech. Show NotesThe music you hear in the background at the beginning of the episode is Black Lives Matter, by Dax. Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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14
Progress over Perfection, with Michael Arkins (Part 2)
Send Belinda a message.Standing out from the crowd comes with its own burdens and insights, especially when the weight of expectations meets perceptions of what is possible.This is the second of a two-part episode, with Michael - Mick - Arkins. We pick up our conversation just as he was encouraging his L&D peers to do better and it is no surprise that he ends this second part of our conversation with a similar call to his HR peers.In between these nudges, Mick shares how mental health challenges in the family, a succession of great managers and being from the inner city (of Dublin) shaped the person and the professional he continues to becomeAbout MickMick has over 15 years of experience in International HR within a diverse range of industry experience within SaaS and B2C eCommerce environments. He has held senior HR roles in MindLeaders ThirdForce, Fleetmatics, Verizon Connect and currently heads up HR EMEA for Shein. Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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Progress over Perfection, with Michael Arkins (Part 1)
Send Belinda a message.Join us on a boundary breaking journey with Michael 'Mick' Arkins as we trek through his global experience and international HR career.How does Mick balance his belief in agility and innovation with the constraints of a risk-averse cultural context? What does it mean to navigate American, European and Chinese perspectives in the workplace? And how does he grow from the discomfort he actively seeks out?Tune in as Mick shares his insights, challenges, and triumphs, inviting us to question our own boundaries and embrace the richness of our shared humanity.About MickMick has over 15 years of experience in International HR within a diverse range of industry experience within SaaS and B2C eCommerce environments. He has held senior HR roles in MindLeaders ThirdForce, Fleetmatics, Verizon Connect and currently heads up HR EMEA for Shein. Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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He Was Hard Work: And then I saw what the problem was, with Damien DeBarra
Send Belinda a message.If having to work with someone you don’t like resonates, or ‘don’t take it personally’ is something you hear or say often, tune in.In this episode, Damien DeBarra, a leader of talent and development design teams, reflects on some of the mistakes he has made as a manager and how he grew from these. He shares his thoughts on the link between anxiety and workplace behavioural issues, and how he has navigated these when dealing with difficult clients. His key takeaway is that managers cannot assume that the people they hire or engage with have developed core life skills, like how to get on with people. Damien also distinguishes between over-management and micro-management, shedding light on their impacts.Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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Nurturing Change: I ask the question, with Brenda McGuirk (Part 2 of 2)
Send Belinda a message.Self-sabotagers. Internalisers. The quiet people. The nay-sayers. People are people. What is the job of the manager when people don't show up as we expect them to? This is the second of a two-part episode and in this part, Brenda McGuirk zooms in on the individual in the team. She reflects on the tyranny of having to be a team player and warns against the manager, through their behaviours, demonising somebody in the team. She offers a way for the manager to create an environment that facilitates, not isolates, the quiet or dissenting voices in a team. If part 1 was about teams in moments of change, this part of our conversation is about the person in the team. And of course about Brenda herself and why she is very happy at this stage in her career not to be managing people.She touches on topics like managing diverse personalities, facilitating change, building trust in teams, handling difficult conversations, creating inclusive work environments and self-awareness in leadership.About BrendaBrenda McGuirk began her career in the paint labs of Sullivan Bluth Studios in Dublin before moving into production management at Fox Animation Studios in Phoenix Arizona. Staying in production and programme management and leadership, she moved into the world of educational technologies upon her return to Ireland, working for organisations like AOL, ThirdForce Mindleaders, Learnovate, and CJ Fallon. At the time of recording, Brenda is Head of Product Education for Soap Box Labs. Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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Nurturing Change: I ask the question, with Brenda McGuirk (Part 1 of 2)
Send Belinda a message.How does where, when and into which community you are born shape you? Dublin woman, Brenda McGuirk, chats about starting a career in the 1980s in Ireland (before contraception and divorce became an option for women), where her efforts took her and how these early experiences influenced what she pays attention to as she goes about managing products, programmes and people.This is the first of a two-part episode and in this part, Brenda talks us through an example of what she means by "a process or team that wants to change itself" and her role in making that change happen.In this part of our conversation she touches on topics like women in the workplace, managing change, high-performance teams, work-life balance, mentorship and resilience.About BrendaBrenda McGuirk began her career in the paint labs of Sullivan Bluth Studios in Dublin before moving into production management at Fox Animation Studios in Phoenix Arizona. Staying in production and programme management and leadership, she moved into the world of educational technologies upon her return to Ireland, working for organisations like AOL, ThirdForce Mindleaders, Learnovate, and CJ Fallon. At the time of recording, Brenda is Head of Product Education for Soap Box Labs.Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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The Mentor and the Anti-Mentor: a bonus quickcast, with Mike Curran
Send Belinda a message.What is a mentor, can mentoring programmes really 'force' this kind of relationship and is there such a thing as an anti-mentor?This is a short bonus quickcast, following Mike Curran's episode titled The Accidental Mentor'. Here, Mike provides his definition of what a mentor is, cautions against the anti-mentor and expresses his doubts about formalised mentoring programmes.Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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The Accidental Mentor: I didn't know I needed one with Mike Curran
Send Belinda a message.How surprising it must be to, four decades into a life and for the first time, begin a new type of relationship. One that radically changes things.Mike Curran, the CEO of XLVets Ireland, reflects on the mentor he gained unexpectedly, how this relationship propelled him into new things and how to be, and to find, a mentor. He also reveals how he safeguards himself against the ravages of stress and high demands. Along the way, Mike makes a case for the value of doing service sector jobs, despite the associated low rates of pay, early in one’s working life.Join me, Belinda Brummer, for this episode of 'The Manager's Moment’, and discover how time management, generous conversations, and resilience shape a career and a person. Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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7
The Best Work of their Careers, with Emmet O'Neill
Send Belinda a message.Help people create the best work of their careers. Don't lock people into a single way of doing things. Enable them. This is an uncommon job description for a manager, let alone a CEO. Yet, when we strip away title and role perception, at the heart of this episode's conversation is one man's noble hope and a responsibility he takes very seriously. Emmet shares his journey into and beyond the role of CEO. He pauses to reflect on the people and themes that have made a difference to him and his own career.In this conversation he touches on topics like the difference between leadership and management, working with family, relationship building, mentorship, startup challenges, the creative industry, and education technology.About EmmetEmmet O'Neill is the CEO of StoryToys - A multi-award winning developer and publisher of apps and games for children. StoryToys have produced apps with many leading children’s brands including The LEGO Group, The Walt Disney Company, Marvel Entertainment, Mattel, Hasbro, Penguin Random House, Warner/DC and Sesame Workshop.With a career in digital product design that spans over 25 years, Emmet has worked across a broad spectrum of industries including publishing, advertising and film /TV. He specialises in leading highly creative teams and content oriented businesses.Emmet has led StoryToys through a period of exceptional growth and the successful acquisition by the games label Team17 PLC in 2021.Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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The Best Work of their Careers: a sneak peek
Send Belinda a message.Episode will be released on 4 April: Emmet O'Neill is the CEO of StoryToys - A multi-award winning developer and publisher of apps and games for children. StoryToys have produced apps with many leading children’s brands including The LEGO Group, The Walt Disney Company, Marvel Entertainment, Mattel, Hasbro, Penguin Random House, Warner/DC and Sesame Workshop.With a career in digital product design that spans over 25 years, Emmet has worked across a broad spectrum of industries including publishing, advertising and film /TV. He specialises in leading highly creative teams and content oriented businesses.Emmet has led StoryToys through a period of exceptional growth and the successful acquisition by the games label Team17 PLC in 2021.Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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Stepping back from leaning in: a bonus quickcast with Danielle O'Meara
Send Belinda a message.In a world where people, especially women, are encouraged to lean in, and most of us grapple with the challenges of saying ‘No’ to all sorts of things that come our way, Danielle reflects on the benefit and impact of ‘stepping back’.This is a short bonus episode of a part of my conversation with Danielle O’Meara that didn’t make it into the main episode but that I think you might appreciate. So, we skip the introductions and dive straight in. Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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Sad But Beautiful Endings: I got the email too
Send Belinda a message.Managers are people too and when layoffs occur, managers can find themselves not only supporting their team through this difficult time, but their peers too - all the while possibly having a tough time themselves.In this episode, our guest is Danielle O'Meara, who is - was - the manager of a Customer Success Management team in a large multinational tech company. In the years following the Covid pandemic, like a social contagion, large scale layoffs have spread throughout the tech industry.Danielle shares her experience of, together with her team, being made redundant in 2022. How did she manage? What got her through it? And as she imagines herself in the future, having lived through many more challenging experiences to come, what does she want to be known for?This conversation touches on topics like relationship building, remote team management, navigating organisational change, empathy in leadership, layoffs and team resilience. About DanielleDanielle O'Meara is an experienced leader in Customer Success, Services and Solutions, with over four years managing people, three years as part of a senior leadership team, and ten years overall in post-sales customer facing teams. She has worked within the Irish startup ecosystem where she was Head of Strategic Business Development for CustomerMinds. She has also worked in large multinational enterprise environments as Customer Success Manager at Twilio, and most recently as Enterprise Customer Success Manager at Wix.She has a particular affinity for working with technical products, driving adoption and growth through creative and engaging customer solutions, and building deep, strategic customer relationships. Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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Control and curiosity: a bonus quickcast with Manoesjka Snijders
Send Belinda a message.The feeling of being, or not being, in control as a manager, the legacy of making a difference, and curiosity about what a certain person will become. These are a few additional things Manoesjka Snijders talked about in her conversation with me that only just didn't make it into the main episode. Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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Faulty Fusions: What was going on?
Send Belinda a message.Fusion isn't just about food or music - wherever there are people, fusion is taking place. In the workplace, this can come in the form of organisational restructuring.In this episode, our guest is Manoesjka Snijders, a Programme Director in a youth healthcare setting in the Netherlands. Manoesjka reflects on a time of structural change that took place within the organisation. She was asked to facilitate conversations with teams due to merge - to fuse. There was a moment in the process that resulted in it 'backfiring' (her words) - Manoesjka shares her insights about that moment and what this experience has strengthened in her. Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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Show Trailer
Send Belinda a message.Managers are people too but it's convenient to make them the baddie in our own story. Here, we hear every-day managers and leaders talk about moments that changed them. In turn, we open ourselves to growing from the experiences they share with us.Join the conversation and make connections by joining The Manager's Moment Club on Linkedin. And connect with me, Belinda Brummer, there too. For bonus bits, show notes and episode transcripts, click here.
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ABOUT THIS SHOW
Managers are people too. They occupy their own unique spot in this world, which influences how they navigate work. One story at a time, managers bring to life moments they encounter to help us understand what it means, and takes, to be a manager. And what legacy can look like. In each episode, a guest shares their story, and how micro and major moments they experience along the way changed them. We explore themes that weave through their working lives, how they came to be the professional they are and what this means to them. I'm Belinda Brummer, the host, and for over two decades as a HR and talent development professional, I’ve witnessed what it takes to show up as an effective and impactful manager. Through these conversations, my goal is, to at all times, keep my - and your - gaze on the person. And in so doing, keep people at the centre of all of our experience and understanding.The Manager's Moment, seeing the person in this, and every moment.
HOSTED BY
Belinda Brummer
CATEGORIES
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