PODCAST · business
The Payments Perspective by Wespay
by Wespay
The Payments Perspective Podcast helps payments professionals navigate their payments journey one episode at a time. The Payments Perspective Podcast brings industry leaders together to discuss emerging and legacy payments channels and the most important issues impacting our industry. The Payments Perspective Podcast is brought to you by Wespay, where we build and share knowledge to guide members through their payments journey, from concept to operation.
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45
How Retail Lockboxes Are Evolving with Payment Trends
In this episode of the Payments Perspective Podcast, Jeff Duffy, Assistant Vice President of Education and Events atWespay, sits down with Jen Sauers, Senior Vice President of Client Success at CheckAlt, to unpack the evolving role of lockbox operations in modern cash‑flow management. Together, they explore daily retail lockbox workflows, emerging challenges, and the future of lockbox services as digital payment adoption accelerates. Link here to learn more about CheckAlt Interested in becoming a Wespay member? Learn moreabout membership benefits here: Wespay Membership
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44
Fraud is a Team Sport
In this episode of The Payments Perspective Podcast,Jennifer Blevins, EVP of Business Development at Wespay, sits down with Julie Goff, VP of Operations at Lexalign, for a deep dive into the shifting role of customer operations in modern fraud prevention. Together, they unpack why fraud defense has become a collaborative effort, how regulators are increasingly emphasizing customer participation, and the ways technology—like Lexalign’s platform—is helping financial institutions empower both their teams and their customers to stay ahead of emerging threats.Link here form more information About Lexalign Interested in becoming a Wespay member? Learn more aboutmembership benefits here: Wespay Membership.
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43
Preparing Originators for the Nacha Fraud Monitoring Rules
In this episode of the Payments Perspective podcast, Connie LaChance discusses the upcoming Nacha fraud monitoring rules with Lindsey Gardner and Brandon Wolking from Spokane Teachers Credit Union. They explore the current challenges in electronic payments fraud, the importance of implementing internal controls, and the necessity for businesses to develop processes for vendor verification. The conversation emphasizes the need for compliance with the new rules set to take effect in 2026 and how financial institutions can enhance their fraud monitoring procedures to protect their members. Learn more about @Wespay here: @Wespay Learn more about the Wespay Originator Self-Assessment to here: Originator Self-Assessment Interested in becoming a Wespay member? Learn more about membership benefits here: Wespay Membership.
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42
Quantum Computing and Payments
In this episode of the Payments Perspective podcast, Jeff Duffy speaks with Peter Tapling about the implications of quantum computing on payment security. They discuss the potential threats posed by quantum computing, particularly its ability to break current encryption methods, and the urgency for financial institutions to prepare for this emerging risk. The conversation covers the concept of 'Harvest Now, Decrypt Later,' the timeline for quantum computing's impact, and the steps organizations can take to become quantum ready. Collaboration across the payments ecosystem is emphasized as a crucial factor in addressing these challenges. Link here contact Peter Tapling or PTap Advisory Link here for more information from the Nacha Payment Innovation Alliance on Quantum Computing. Interested in becoming a Wespay member? Learn more about membership benefits here: Wespay Membership.
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41
Understanding Digital Assets, Blockchain Technology, and Payments
In this episode of the Payments Perspective Podcast, JimPetkovits, Vice President of Education and Events, speaks with Wee Kee Toe from JP Morgan, about how blockchain is reshaping payments—far beyond crypto. They demystify centralized vs. distributed ledgers and explain howsmart-contract-enabled shared networks enable 24/7, near real-time cross-border movement of funds. The conversation explores enterprise use cases like deposit tokens and tokenized assets alongside traditional payment rails. It concludes with the biggest hurdle ahead: broad adoption to unlock interoperability and network effects. If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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40
Strengthening ACH Operations: Secure Channels and Accelerated Returns
Join Jeff Duffy, Assistant Vice President at Wespay, and Devon Marsh, Managing Director of ACH Network Rules and Risk Management at Nacha, as they discuss two recent bulletins issued for financial institutions, about the importance of moving from traditional means of communication toward secure channels for ACH exception resolution, and the value to be realized by leveraging same-day windows for ACH returns processing. Learn the benefits, debunk common misconceptions, and get practical tips to improve efficiency and reduce risk. ACH Operations Bulletin #2-2025-Encouraging the Use ofSecure Electronic Channels for Resolving ACH Exceptions: https://www.nacha.org/news/ach-operations-bulletin-2-2025-encouraging-use-secure-electronic-channels-resolving-ach ACH Operations Bulletin #1-2025-Same-Day Processing of ACH Returns by RDFIs: https://www.nacha.org/news/ach-operations-bulletin-1-2025-same-day-processing-ach-returns-rdfis If you are interested in becoming a Wespay Member, moreinformation can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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39
Providing Financial Education to Vulnerable Populations
In this episode of the Payments Perspective podcast, Carmen Murphy speaks with John McKenney, the Financial Education Administrator for the Office of the State Treasurer for Washington State. They discuss the importance of financial literacy, particularly for vulnerable populations, and the challenges faced in delivering financial education. John shares insights from his workshops, emphasizing the need for trust and understanding in financial discussions, and highlights the growing demand for financial education in schools and communities. John McKenney Contact Information:Washington State Office of State Treasurer Office: 360‑902‑9021Email: [email protected] Interested in becoming a Wespay member? Learn more about membership benefits here: Wespay Membership.
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38
Meet Chris Selmi, President and CEO of Wespay
In this episode of the Payments Perspective podcast, host Carmen Murphy interviews Chris Selmi, President and CEO of Wespay. Chris shares his extensive background in the payments industry, detailing his journey from a financial institution to leading Wespay. He discusses his vision for the future of Wespay, emphasizing the importance of adapting to the ever-changing payments landscape, including the rise of instant payments and AI, while staying true to the company's mission and values. Chris Selmi discusses the rapid evolution of the payments industry, focusing on the shift from analog to digital payments, the challenges of fraud, and the integration of AI in payment solutions. He emphasizes the importance of human connection in member support while navigating these changes and expresses excitement about the future of payments and Wespay's role in it. Interested in becoming a Wespay member? Learn more about membership benefits here: Wespay Membership.
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37
Payments Accreditations: An Overachievers Perspective
In this episode of the Payments Perspective podcast, a panelof industry experts discuss their experiences with various industry accreditations, including the AAP, NCP, APRP, and AFPP. They share personal stories about their journeys to earning these credentials, the skills and knowledge gained through the process, and effective study techniques. Theconversation also includes valuable advice for those considering pursuing these accreditations, emphasizing the importance of learning and personal growth over simply passing exams. The episode concludes with reflections on the benefits of these certifications in advancing careers and enhancing professional expertise. Below are links to the various Accreditation Prep Programs:AAPAFPPAPRPNCP Interested in becoming a Wespay member? Learn more aboutmembership benefits here: Wespay Membership.
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36
Meet Lüt
In this episode of Payments Perspective Podcast, Jim Petkovits, Vice President of Education and Events at Wespay, talks with Dana Chaves, Chief Business Development Officer at Lüt, about how their digital payment ecosystem is transforming cannabis and other cash-heavy industries. Dana explains how Lüt bypasses traditional card networks to offer secure, compliant transactions, builds customer loyalty through its Ambassador Program, and creates new revenue opportunities for financial institutions—all while reducing fraud and improving transparency. For more information about Lüt, visit: https://www.mylut.com/If you are interested in becoming a Wespay Member, moreinformation can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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35
Nacha Rules Fraud Monitoring with LexAlign
In this episode of the Payments Perspective podcast, JeffDuffy and Trevor Lain, attorney and founder of LexAlign, discuss the pending Nacha Risk Monitoring Rule changes and the evolving landscape of fraud monitoring and compliance in financial institutions. They explore the shift from debit-based fraud to credit-push fraud as the leading threat to accountholders, the related new regulatory obligations on customers to perform active fraud monitoring, the regulatory structure that places responsibility on the FI for their customers' compliance, the challenges of managing remote operational compliance, and how leveraging emerging automation and AI can help FIs meet these rising compliance demands. Trevor emphasizes the need for data-driven risk management, the fallacy of all-or-nothing compliance, and the importance of being able to demonstrate active oversight. The conversationhighlights the necessity of adapting to new fraud monitoring rules and the role of technology in enabling management of remote operational compliance. If you would like to learn more about LexAlign please link here. https://lexalign.com/ Interested in becoming a Wespay member? Learn more aboutmembership benefits here: Wespay Membership.
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34
QR Codes and Payments with Sarah Hoisington from Matera
In this episode of the Payments Perspective podcast, Carmen Murphy speaks with Sarah Hoisington from Matera about the evolution and future of QR codes in payments. They discuss the differences between payment QR codes and URL QR codes, the security features of payment QR codes, and the global adoption of QR codes in various countries. The conversation also covers the standardization efforts for QR codes in the US, the flexibility and various use cases of payment QR codes, and the future outlook for QR codes in the US payment landscape. Link here to learn more about Matera Interested in becoming a Wespay member? Learn more about membership benefits here: Wespay Membership.
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33
Cash in Transit and Smart Safes with Joe Wentzell from National Secure Transport
In this episode of the Payments Perspective Podcast, Connie LaChance, Vice President of Education & Events at Wespay, speaks with Joe Wentzell, Vice President at National Secure Transport, about the intricacies of cash in transit (CIT) services. They explore the importance of secure cash transportation for various cash-intensive businesses, including the cannabis industry, and discuss the role of smart safes and cash recyclers in enhancing cash management. The conversation also delves into the relationship between financial institutions and CIT providers, regulatory considerations, and the growing demand for these services in the evolving payments landscape.For more information about Joe Wentzell and National Secure Transport, please visit their website at https://nationalsecuretransport.com/ If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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32
Artificial Intelligence and Payments with MentorMate (Part 2)
Join host Jeff Duffy and guest Chris VanHuysse from MentorMate for the second installment of the Payments Perspective Podcast series, where they dive deeper into therapidly evolving world of Artificial Intelligence (AI). This episode addresses critical questions about the ethics and safety of AI. Tune in to discover how AI can become a true differentiator and learn about approaches that blend technical expertise with behavioral design principles to create ethical, effective solutions for people and businesses alike. Learn more about MentorMate’s philosophy and solutions: mentormate.comInterested in becoming a Wespay member? Learn more about membership benefits here: WespayMembership.
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31
Artificial Intelligence and Payments with MentorMate (Part 1)
In part one of this two-part Payments Perspective Podcast series, host Jeff Duffy welcomes Chris VanHuysse from MentorMate for an insightful conversation on the expanding influence of Artificial Intelligence (AI). As AI becomes integral to industries worldwide, questions surrounding its safety and compliance grow increasingly urgent. The technology has been on the market for a while, yet the regulations around AI are still forming. It leads to natural uncertainty in how financial institutions should treat AI and integrate it into their operations and customer relations. Learn more about MentorMate’s philosophy and solutions: mentormate.comInterested in becoming a Wespay member? Learn more about membership benefits here: WespayMembership.
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30
Intro to Crypto, Part 2
In this second episode a two-part series of the Payments Perspective Podcast, Jim Petkovits, Vice President of Education & Events at Wespay, welcomes back Dan Wood from Pillsbury Law to unpack the GENIUS Act—a new bill aimed at regulating payment stablecoins in the United States. They explore how the Act could create a safer, more stable framework for digital currency, its potential impact on cross-border payments, and how it fits with existing laws like BSA and OFAC. Dan also shares what financial institutions should know before engaging in crypto services.For more information about Dan at Pillsbury Law, please visit https://www.pillsburylaw.com/en/lawyers/daniel-wood.html If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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29
Intro to Crypto, Part 1
In this first episode of a two-part series, host Jim Petkovits, Vice President of Education & Events at Wespay, sits down with Dan Wood, Counsel at Pillsbury Law, and together they break down the foundational concepts of cryptocurrency, blockchain, digital currency, and distributed ledgers—cutting through the jargon to help you understand what really matters. Whether you're new to crypto or just looking to sharpen your understanding, this episode lays a strong foundation in a rapidly evolving landscape.For more information about Dan at Pillsbury Law, please visit https://www.pillsburylaw.com/en/lawyers/daniel-wood.html If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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28
Human Trafficking
In this episode, Jim Petkovits, Vice President of Education at Wespay, sits down with Jerry Adona, CTP and Senior Solutions Consultant at Alkami, to explore how financial institutions can help combat human trafficking. From leveraging KYC and data analytics, to spotting red flags and trusting your “Spidey Senses,” Jerry shares actionable insights on how banks and credit unions can be the first line of defense against one of the world’s most devastating crimes, in this must-listen episode for financial professionals committed to protecting their institutions and communities. Find the resource from FinCEN that Jerry suggested, "Guidance on Recognizing Activity that May be Associated with Human Smuggling and Human Trafficking – Financial Red Flags," at https://www.fincen.gov/resources/advisories/fincen-advisory-fin-2014-a008 For more information about Alkami, please visit https://info.alkami.com/l/778723/2025-05-12/3nflchIf you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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27
Wespay Symposium
In this episode of the Payments Perspective Podcast, host Carmen Murphy takes a look at the annual Wespay Payments Symposium, as she sits down with Wespay staff members Kim Bickford and Angie Smith to uncover what makes this event a must-attend for payments professional. Plus, hear firsthand experiences from a Symposium vendor, FPS Gold, a first-time attendee, and a longtime participant as they share what keeps them coming back year after year.Ready to join the conversation? Register for the Wespay Payments Symposium here: Wespay Payments Symposium.Interested in becoming a Wespay member? Learn more about membership benefits here: Wespay Membership.
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26
Cannabis Banking
In this episode, Jim Petkovits, Vice President of Education at Wespay, sits down with Erin O'Donnell, co-founder of the Association for Cannabis Banking (ACB), to unpack the evolving world of cannabis banking. As cannabis legalization grows, financial institutions face both risks and opportunities in serving this high-risk industry. Join us as we break down compliance challenges, fintech innovations, and why cash is still dominant. We cover best practices, the evolving regulatory landscape, and what the SAFE and SAFER Acts could mean for the future of cannabis banking. Check the episode description for a link to Erin’s newly published book on cannabis banking, available at https://www.amazon.com/Cannabis-Banking-Frameworks-Cultivating-Compliance-ebook/dp/B0DVDFM16T?ref_=ast_author_mpbIf you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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25
Emerging Leaders in Payments
In this episode, Jeff Duffy is joined by special guests to dive into Wespay’s Emerging Leaders in Payments Program, a career-developing opportunity for the next generation of payments leaders that is offered only to Wespay members. Hear firsthand from past and current participants as they reflect on their experiences, the skills they gained, and how the program helped shape their professional journeys. Find out why this opportunity may be the perfect fit for you or someone that you know. Check our website for when applications should be submitted https://www.mywespay.org/public/s/emergingleaderspaymentsprogram If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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24
Navigating Financial Fraud: Expert Advice on Scams and Protection
In this episode of the Payments Perspective Podcast, Jeff Duffy sits down with Robert Mascio, Director of the FINRA Investor Education Foundation, to delve into the world of financial fraud and scams. They discuss common types of fraud and scam tactics, how to identify them, and what steps consumers can take to protect themselves. Rob also shares several valuable resources to support consumers who have been affected by fraud:FINRA – www.FINRA.org/investorsFINRA Helpline – 844-574-3577 FINRA Foundation – www.Finrafoundation.org/fraudfighterFBI Internet Crime Complaint Center – www.IC3.govSecurities and Exchange Commission – www.investor.govGive an Hour Financial Fraud Peer Support and Resources – www.giveanhour.org/financialfraudFight Cybercrime Romance Scam Recovery Group – www.fightcybercrime.orgAARP Fraud Watch Network – https://www.aarp.org/money/scams-fraud/about-fraud-watch-network/Better Business Bureau – www.BBB.org/scamtrackerIf you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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23
Payments and Government
In today’s episode of the Payments Perspective Podcast, host Jim Petkovits welcomes Bill Sullivan, Associate Managing Director of Government and Industry Relations at Nacha, for an in-depth discussion on payments and the government.Topics covered in this episode include:Nacha's role in payments and the governmentThe potential impact of changes in Congress on banking and payment-related committeesThe future and potential impact of the CFP and Open BankingBill Sullivan also delves into the topic of “Debanking” and shares this link for more information: CongressInvestigates Debanking, Reintroduces (Un)Fair Access | Cato at Liberty Blog For more information about Nacha, please visit https://www.nacha.org/ If you are interested in becoming a Wespay Member, more details can be found on our website: https://www.mywespay.org/public/s/about-wespay/membership.
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22
A History of ACH
In today's episode of the Payments Perspective Podcast, the Wespay Education team dives into a fun and occasionally humorous exploration of the history of the ACH network. From its inception with SCOPE in 1968, through the pioneering Wespay (CACHA) network—the Nation’s first ACH Network—past the era of Same Day ACH, and right up to thelatest rules for RDFI Credit Fraud Monitoring effective in 2026, we cover it all, and add in a few of our own pointless facts along the way.If you are interested in becoming a Wespay Member, moreinformation can be found on our website athttps://www.mywespay.org/public/s/about-wespay/membership
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21
Foreign Exchange (FX) and Payments
International payments and foreign exchange (FX) add a unique layer of complexity to any payment transaction. On this episode of the Payments Perspective Podcast, Carmen Murphy, Vice President of Education and Events with Wespay, sits down with Dr. John Min, the self-proclaimed “Chief Nerdy Economist” at Monex, to demystify this intricate subject and shed light on topics like ISO 20022, understanding exchange rates, and generating revenue with international payments. (By the way if you are watching the video feed, keep an eye out for their special surprise guest, Arnie, who is also determined to learn about FX from Dr. Min.) Visit https://monexusa.com/ to learn more about Monex If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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20
A Conversation with Bill Schoch
In today's episode of the Payments Perspective Podcast, we take a trip down memory lane as we get ready to usher in a new era at Wespay. Join Carmen Murphy and Bill Schoch as they reflect on his tenure at Wespay, the evolution of the payments industry, and how Wespay has supported its members in navigating these changes. If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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19
1033 Open Banking and Payments
In this episode of the Payments Perspective Podcast, Connie LaChance, VP of Education and Events at Wespay, and Mark Dixon, Senior Consultant at Nacha, delve into the significance of 1033 Open Banking and its profound impact on the payments industry. Enacted under Section 1033 of the Dodd-Frank Act, this regulation is revolutionizing how we access and share financial data, promising greater customer empowerment and fostering the latest fintech advancements. Connie and Mark will explore this topic from the payments perspective, addressing critical issues faced by financial institutions, such as data security. If you would like to contact Mark for more information, he can be reached at [email protected] Wespay members can listen to Mark Dixon discuss this issue in our December 2024 Quarterly Member update here: https://www.mywespay.org/public/s/member-only-training?tabset-f11fe=4db33 If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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18
Exploring the impact of Remote Deposit Capture (RDC) on financial institutions and their account holders
In this episode, Jeff Duffy and James Bi from OrboGraph dive into the impact of Remote Deposit Capture (RDC) on financial institutions and their account holders. They discuss how RDC has revolutionized check deposits, offering enhanced convenience and faster access to funds. However, these advancements come with new challenges, particularly the increased risk of check fraud. Join Jeff and James as they explore both the benefits and the evolving risks of RDC, and share insights into the technological solutions and strategies financial institutions are employing to protect and maintain their RDC services. For more information about OrboGraph visit their website at https://orbograph.com/ If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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17
Instant Payments Risk Management
On this episode, join Jeff Duffy as we welcome back the Payments Professor, Kevin Olsen, from Pidgin to discuss Faster Payments and managing associated risks. They discuss the considerations that financial institutions should have from strategic and operational perspectives, as well as what should be incorporated into their policies to address credit, and fraud risks that Faster Payments present to participants. For more information about Pidgin visit their website at https://www.pidgin.net/ If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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16
ACH Fraud Monitoring for RDFIs
Join Jim Petkovits and Glenn Frantangelo from NICE Actimize as they discuss the upcoming Nacha Rule that will require RDFIs to take a more proactive approach to identifying ACH credits that may have been originated under false pretenses and how financial institutions can use artificial intelligence and other tools to comply with this upcoming requirement. For more information about NICE Actimize visit their website at https://www.niceactimize.com/ If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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15
Payments Fraud Insights
On this episode, Jeff Duffy, Assistant Vice President of Education and Events at Wespay, discusses with Erica Brackman from NICE Actimize the recent trends in fraud, and what we can learn from industry data. After reviewing where fraudsters are focusing their efforts, Erica and Jeff discuss what types of scams financial institutions should be on the lookout for, and what they can do to protect their customers and themselves. For more important fraud information, read the entire NICE Actimize Fraud Insights Report at https://info.niceactimize.com/2024-NICE-Actimize-Fraud-Insights-First-Edition If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership.
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14
Check Fraud
Join Carmen Murphy, Vice President of Events and Education at Wespay, and Sherah Spark, Executive Director of Legal, Risk and Compliance at CheckAlt, as they delve into the topic of check fraud. Carmen and Sherah will explore how technology has aided both the creation and detection of check fraud, while emphasizing that, regardless of technological advancements, human involvement remains crucial in combating fraud. For more information on CheckAlt, please visit their website at https://www.checkalt.com/ If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership.
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13
Positive Pay for Checks and ACH
In this episode, we join Jeff Duffy, Assistant Vice President of Education and Events at Wespay, and Jamie Berg, VP, Sales, Positive Pay from Alkami as they discuss Positive Pay, why it is important, how it works, and how financial institutions can use it to prevent fraud. For more information on Alkami and their Positive Pay Services, please visit their website at https://info.alkami.com/l/778723/2024-07-11/3fx7z8 If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership.
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12
Artificial Intelligence in Payments: Potentials and Pitfalls
On this episode we join Connie LaChance, Vice President of Education and Events at Wespay and Kevin Miyamoto Co-Founder and Chief Operations Officer (COO) at Identifee, as they look into the role of artificial intelligence in payments. For more information on Identifee and their initiatives into artificial intelligence in payment please visit their website at https://identifee.com/ or you can email Kevin Directly at [email protected]. If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership.
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11
ACH Volumes: A Look Behind the Numbers
On this episode we join Jim Petkovits, Vice President of Education and Events at Wespay, Mike Herd Executive Vice President, ACH Network Administration. As they take a deeper look behind the ACH Volumes For more information on Nacha volumes please visit https://www.nacha.org/content/ach-network-volume-and-value-statistics. If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership.
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10
Developing a Faster Payments Strategy
On this episode we join Connie LaChance, Vice President of Education and Events at Wespay, John Curtis Senior Vice President and Consulting Business Lead at Wespay Advisors and Chad Dickson Vice President and ACH Manager at Farmers and Merchants Bank. As they discuss developing your Instant Payments Strategy? For more information on Wespay Advisors and see how they can help your organization develop an Instant Payments strategy please visit their website at https://wespayadvisors.com/. Or, if you would like to contact John Directly his email address is [email protected]. If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership.
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9
Why Financial Institutions Outsource
On this episode we join Carmen Murphy, Vice President of Education and Events at Wespay and Gail McLaughlin-Toti, Vice President of Global Sales at IQor as they explore the strategic advantages of outsourcing for financial institutions and discuss strategies to streamlines operations, cuts costs, and boosts service quality. For more information on IQor please visit their website https://www.iqor.com/. Or, if you would like to contact Gail her email address is [email protected]. If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership.
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8
@Wespay and the 2024 Nacha Operating Rules
On this episode we join Dan Roth, Senior Director of Communication at Nacha for their Payments SmartCast as he interviews Jim Petkovits, Vice President of Events and Education at Wespay, Cari Conahan, Senior Director & Group Manager at Nacha, and George McKee, President and CEO of Profituity as they discuss the value of obtaining a new version of the Nacha Operating Rules each year. But first Jennifer Blevins, Senior Vice President of Member Engagement at Wespay talks about the @Wespay Service https://www.mywespay.org/public/s/services/at-wespay. If you would like to know more about @Wespay you can contact Jennifer at [email protected] for more information. If you are interested in becoming a Wespay Member, more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership.
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7
Implementing a Trusted Contact Program for your Elders
Elder Financial Exploitation is rising with an endless list of scams and frauds. What more can financial institutions do to protect its elderly consumers? On this episode of the Payments Perspective Podcast, Patty Presta talks with Athena Mayfield AVP Operations and Payments at UFirst CU about how her credit union is creating a Trusted Contact Program for its seniors. If you would like to contact Athena to hear more about this program, please contact Patty Presta ([email protected]) for an introduction. If you are interested in becoming a Wespay Member more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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6
ISO 20022
On this episode of the Payments Perspective Podcast Patty Presta is joined once again by Kevin Olsen, also known as The Payments Professor from Pidgin (www.pidgin.net). As they take a closer look at ISO20022, the payment language Kevin states “will change the world”. If you are interested in becoming a Wespay Member more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership Don't miss out on Kevin's podcast channel, "The Payments Podium," available on all major podcasting platforms.
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5
Payments Accreditations
On this episode of the Payments Perspective Podcast, Connie LaChance talks to Ashley Mustico, Director of Education and Accreditation at Nacha (https://www.nacha.org/) as they take a closer look at multiple payments accreditations, there value and who should consider sitting for these important industry exams. More information about the Accredited ACH Provisional Exam can be found on the Nacha Website at: https://www.nacha.org/accredited-ach-professional More information about the Accredited Payments Risk Provisional Exam can be found on the Nacha Website at: https://www.nacha.org/accredited-payments-risk-professional More information about the Accredited Faster Payment Provisional Exam can be found on the Nacha Website at: https://www.nacha.org/FPP More information about the National Check Professional Exam can be found on the ECCHO Website at: https://www.theclearinghouse.org/ECCHO/NCP-Certification If you are interested in becoming a Wespay Member more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership
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4
Getting Started With Instant Payments
On this episode of the Payments Perspective Podcast Carmen Murphy speaks with Brian Keefe from NICE Actimize https://www.niceactimize.com/ as they discuss instant payments, choosing the right network for your organization, and deciding who should be involved in the implementation plan. If you are interested in becoming a Wespay Member more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership.
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Instant Payment Use Cases
On this episode of the Payments Perspective Podcast, Jim Petkovits engages in an insightful conversation with Kevin Olsen, also known as The Payments Professor from Pidgin (www.pidgin.net). They explore the common use cases for Instant Payments. If you are interested in becoming a Wespay Member more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership. Don't miss out on Kevin's podcast channel, "The Payments Podium," available on all major podcasting platforms. Join The Payments Professor, Kevin Olsen, as he invites industry experts to share their insights and expertise across various aspects of the electronic payments industry.
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ACH Origination - A Proactive Approach
On this episode of the Payments Perspective Podcast, Carmen Murphy speaks with Nanci McKenzie ([email protected]) and James Rowe ([email protected]) from Affirmative Technologies. They dive into the proactive strategies of ACH Originator Risk Management. For more information about Affirmative Technologies, be sure to visit their LinkedIn Page at https://www.linkedin.com/company/affirmative-technology-group/about/. If you are interested in becoming a Wespay Member more information can be found on our website at https://www.mywespay.org/public/s/about-wespay/membership.
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The Payments Perspective by Wespay - Introduction
Welcome to the Payments Perspectives Podcast by Wespay
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ABOUT THIS SHOW
The Payments Perspective Podcast helps payments professionals navigate their payments journey one episode at a time. The Payments Perspective Podcast brings industry leaders together to discuss emerging and legacy payments channels and the most important issues impacting our industry. The Payments Perspective Podcast is brought to you by Wespay, where we build and share knowledge to guide members through their payments journey, from concept to operation.
HOSTED BY
Wespay
CATEGORIES
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