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8
When Emotions Run High: Name Them to Tame Them
Meghan and Julia sit down to chat about when emotions can sometimes run high in the work place. How can we tame these emotions so we can always show up as our best selves at work? Julia provides some great tips in this episode on how to do exactly that. .
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7
Leading in a Crisis
This week Brian and Jackie sit down to chat all about leading through times of uncertanity. Jackie shares some personal anecdotes on observing leadership through times of crisis first hand, and the duo chats about action steps that will allow your organization to steer itself successfully through uncertainty.
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6
Win the Sale: From Customer Objections to Objectives
It's a sales focused episode this week! Brian and senior sales consultant, Matt Kaisner, sit down for a conversation about when prospects serve up an objection during a sales pitch. They talk about ways to respond that can help turn these objections into objectives that you and your customer can work on together to win the sale.
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5
The Importance of Empowerment vs. Micromanaging
This week Meghan and Rob sit down to chat about empowerment and accountability when it comes to leadership. How much rope should we as leaders be giving our people? We want them to feel empowered to succeed, but still get work done without feeling micromanaged. It can be a fine line! Find out Rob's take in this episode.
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4
Are You Asking Customers the Right Questions?
When it comes to sales, everyone knows asking questions is the key to uncovering customer needs. But knowing how to ask the right kind of questions has a surprising benefit. This week Brian and Julia sit down to talk about techniques for asking specific questions in order to build rapport with customers and take your conversations to the next level.
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3
How to Uncover Customer Needs by Asking Why
This week Meghan and Brian sit down to chat about how top sellers are converting sales using the "5 Why's Technique" to discover needs that buyers may not even be aware of.
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2
The Illusion of Transparency
Why are some messages that we think are clear misunderstood by others? This week Host Brian Fernandez sits down with Learning Solutions Expert and team leader, Jackie Dickisson to talk about effective strategies that can help leaders have better communication with their teams.
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1
Listening is the Key to Better Leadership
In this episode we sit down with BTS Continuum's Director of Sales, Rob Krekstein and chat through the 4 levels of listening.
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Frequently Asked Questions
How many episodes does The Rapid Rundown have?
The Rapid Rundown currently has 8 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
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The Rapid Rundown
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The Rapid Rundown is created and hosted by BTS Total Access.
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