The Veterinary Receptionist; Snow S1EP02

The Veterinary Receptionist™️ Sunday December 21st, 2025 This Sunday’s episode is a real, honest conversation about AI in veterinary medicine — not the sci-fi nonsense, not fear-mongering, and not tech worship. As veterinary teams move toward 2026, AI is being introduced into clinics, front desks, training programs, and triage workflows. The truth? AI isn’t here to replace veterinary staff — it’s here to reduce burnout, prevent missed red flags, and support overwhelmed CSRs. In this episode, we talk about: •What AI actually does (and doesn’t do) in veterinary settings •Why human-in-the-loop systems matter •How AI can support CSRs without replacing judgment •Why clarity and boundaries with tech protect the profession •And how being “called trash” says more about systems than people 🎵 Featured songs in this episode: •“Gaslit” – Em Ridyard •“Stay – Don’t Fade Away” – Em Ridyard These tracks underscore the emotional reality of veterinary work — showing up, being misunderstood, and still choosing purpose. If you work in vet med and have AI stories, concerns, wins, or WTF moments, I want to hear them. 📩 Email your AI + veterinary stories to: [email protected] Let’s talk about what’s actually happening at the front desk — honestly, ethically, and without pretending CSRs aren’t human.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-veterinary-receptionist-snow-s1ep02--6809525/support.

Sunday November 29th 2025 Reporting from inside the snow storm (Chicagoland) Snowstorm, ringing phones, clients asking “Are you still open?”—and you’re the one holding the line. ❄️🐾 In this episode of The Vet CSR, we break down a simple Snow Day Protocol for vet receptionists: what to reschedule, what counts as urgent, and exactly what to say when the weather and the schedule go to hell. Follow @thevetcsr for more front desk scripts and sanity-savers.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-veterinary-receptionist-snow-s1ep02--6809525/support.