PODCAST · business
The Working World
by The Working World
How do you manage staff and build a workforce in the current working world? That’s exactly what The Working World investigates. Your hosts, Keryn and Jamie, joined by industry experts explore current global business trends, staff mobility post-COVID-19, and the various elements of managing and building a truly global workforce around the world today.
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Paul Bennett | The Future of Global Mobility
In the complex world of global mobility, relocating for work has long been a source of stress, paperwork, and logistical nightmares. Imagine a world where moving across borders is as seamless as ordering a coffee – this is the vision driving Paul Bennett and his innovative startup, PerchPeek. Our latest episode of The Working World takes you behind the scenes with an entrepreneur who transformed personal frustration into a groundbreaking solution. Paul's journey from banking and Amazon to founding a mobility technology company is more than just a startup story – it's a testament to solving real-world challenges that impact professionals worldwide. What happens when someone decides to reimagine the entire relocation experience? How can technology and human-centered design make international moves less overwhelming and more empowering? Paul Bennett has answers, and his insights are about to challenge everything you thought you knew about global mobility. Join us as we dive deep into the world of innovative relocation solutions, exploring how one company is breaking down barriers, reducing complexity, and putting the human experience at the centre of global workforce movement. Get ready for a conversation that will change how you think about moving for work – this is relocation redefined. Insights into this episode include: Talent mobility value: Talent mobility programs are essential for attracting, retaining, and maximising the productivity of top talent, helping businesses remain competitive in today’s workforce landscape. Strategy alignment: To be effective, talent mobility initiatives must be aligned with the organisation’s overall business strategy and long-term goals, ensuring mobility efforts support broader organisational outcomes. Leadership support: Executive sponsorship and a culture that values talent development are key drivers for the successful implementation and adoption of mobility programs across the organisation. Generational shifts: Millennials and Gen Z are reshaping expectations, demanding greater workplace flexibility, meaningful career experiences, and more internal mobility opportunities. Economic preparedness: Organisations that prioritise talent mobility are better positioned to adapt during economic fluctuations, maintaining a skilled and engaged workforce through cycles of change. Customised solutions: Mobility programs should be tailored to each organisation’s unique needs, avoiding generic, one-size-fits-all models in favour of personalised, targeted approaches that deliver better results.
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Eddie Coronado | Supercharging your talent mobility
In our latest episode of The Working World, Eddie Coronado, Senior Manager Talent & Performance Management at AdventHealth, was our guest speaker. In this episode, he highlights the importance of aligning mobility programs with business strategies to retain top talent, emphasising metrics like internal fill rates and employee engagement. Eddie shared practical strategies such as stay interviews and collaboration with HR and L&D to enhance retention. He noted the shift towards internal mobility as a key retention tool, especially for millennials and Gen Z, and predicted its growing importance in future talent management. Eddie encouraged stakeholder buy-in and strategic alignment to successfully implement such programs.This episode provides a deep dive into Eddie's expertise and experiences in the evolving talent mobility space, offering practical guidance for mobility professionals.Insights into this episode include: The value proposition of talent mobility programs: To help organisations attract, retain, and get more productivity out of their top talent.Aligning talent mobility with business strategy: implementing successful talent mobility initiatives requires aligning them with the organisation's overall business strategy and goals.The importance of top-down support: Top-down support and organisational culture that prioritises talent growth are critical for driving adoption of these programs.The changing expectations of younger generations: The expectations of younger generations like Millennials and Gen Z are driving the increasing importance of flexibility, experience, and internal mobility opportunities.Preparing for economic cycles: As the economy cycles through ups and downs, organisations that invest in maintaining an engaged, skilled workforce through talent mobility will be better positioned to weather the changes.Tailoring talent mobility programs to organisational needs: Mobility professionals should focus on understanding their organisation's specific talent needs and tailoring programs accordingly, rather than taking a one-size-fits-all approach.
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From TSS to SID and its Impact on Mobility Professionals | Majlinda Lulo
In this episode, Majlinda Lulo, Australian Immigration Director at Absolute Immigration, joins The Working World podcast to unpack recent changes in the Australian immigration system. Drawing from her extensive experience in immigration law and policy, Majlinda discusses how these updates impact businesses, mobility professionals, and skilled workers. She provides valuable insights into the evolving visa landscape and shares actionable advice for navigating these changes effectively. Majlinda delves into key reforms, such as the introduction of the Skills in Demand (SID) visa, updates to occupation lists, and high-income thresholds. She also highlights the importance of tailored solutions like labour agreements and regional recruitment strategies in addressing industry skill shortages.Insights into this episode include:Visa reforms and their implications: learn about the transition to the SID visa, the Core Skills Occupation List (CSOL), and the impact of these changes on talent recruitment.Labour agreements and regional recruitment: discover how labour agreements and Designated Area Migration Agreements (DAMAs) address skills shortages, especially in regional areas.Opportunities in high-income thresholds: understand how the $135,000 threshold creates new pathways for talent and streamlines visa processing.The National Innovation Visa: explore opportunities for global achievers in research, entrepreneurship, and the arts under the rebranded visa program.
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Benjamin Bader | Demonstrating the value of Global Mobility
In this episode, Benjamin Bader, a professor at Newcastle University and co-founder of Mastering GM, discusses the critical role of global mobility in today's workforce and how professionals can effectively highlight its value. Drawing from his experience in expatriate management and HR, Benjamin explains the importance of aligning mobility strategies with business objectives to gain senior management support. He introduces the WAVE framework, offering a structured method to measure and communicate the impact of mobility programs. Benjamin also addresses common challenges, including balancing day-to-day operations with strategic initiatives, and provides practical advice on overcoming these hurdles. He emphasizes the importance of data-driven decisions to demonstrate the success and necessity of mobility programs. Insights into this episode include: Demonstrating mobility value: Understand the importance of proving mobility program effectiveness through measurable data such as ROI and employee retention.The WAVE framework: Learn about Benjamin’s structured approach to managing global mobility, focused on improving adaptability, engagement, and workforce strategy.Challenges of operational focus: Gain insights on balancing operational tasks with long-term strategic goals within mobility programs.Mastering GM community: Access a network of professionals and resources to help demonstrate the value of mobility programs and share best practices.
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Jenni Hurst|Cost-Effective Housing Solutions for Mobility Practitioners
Dive into the increasing cost of accommodation for mobility program owners and businesses in Australia, particularly in Victoria, with Jenni Hurst, Principal at Dovetailer. Jenni, an expert in the Global Mobility industry, shared her insights and experience relocating across four countries, emphasizing the need for personalized care and strong real estate partnerships. The episode explores the factors driving up accommodation costs, such as land tax increases, supply and demand imbalances, and decreased household sizes due to remote work. It examines potential alternatives to traditional temporary accommodation, effective ways for employers to support relocating employees, and the challenges within the Australian rental market. Emphasis is placed on the importance of tailored and adaptable services in the mobility and relocation industry, involving relocation agents, and asking the right questions to ensure successful moves. Collaboration and innovation are highlighted as crucial for overcoming these challenges and providing effective solutions. Insights into this episode include: Factors driving up accommodation costs: Explore the impact of land tax increases, supply and demand imbalances, and decreased household sizes due to remote work on rental prices. Alternative solutions to traditional accommodation: Discover potential alternatives to the conventional 28-day temporary accommodations and how rental furniture can address long shipping delays. Effective employer support for relocating employees: Learn how employers can contribute to long-term rental costs, tailor relocation packages to individual needs, and discuss accommodation budgets with new hires early on. Challenges in the rental market: Understand the high demand and limited supply issues, the competitive and often unfair rental bidding processes, and the importance of preparation and paperwork. Role of relocation agents: Gain insights on the advantages of using relocation agents for personalized services, ensuring clients are well-prepared and present as ideal tenants, and finding suitable housing options. Innovation and collaboration: Emphasize the need for innovative solutions in the accommodation industry and encourage open conversations with service providers to enhance relocation processes.
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Gerard Holland & Naren Chellappah | How internships shape the future workforce
Dive into the world of internships and the ever-shifting Australian employment landscape with Gerald Holland, CEO of InternMach, and Naren Chellappah, Program Director at Career Success Australia. In this episode, Gerald and Naren unpack the challenges and opportunities facing graduates and employers alike. The episode explores the importance of internships, the challenges of university-industry collaboration, and the skills employers are seeking in today's market. Our guests also delve into the changing career landscape and the growing need for upskilling and professional development. Insights into this episode include: Internships – a win-win for graduates and employers: discover how internships offer companies a valuable opportunity to identify and recruit future talent while assessing their fit within the company and how these programs equip students with practical experience, and ease the transition from theory to real-world work. Building stronger university-industry collaboration: explore the challenges and potential solutions for universities and businesses to work more closely. Learn how universities integrating internships and fostering stronger communication channels can benefit students and companies. The skills employers seek beyond the resume: find out what qualities like a positive attitude, strong work ethic, and a willingness to learn stand out to employers. Navigating the changing work landscape: gain insights on the growing need for career coaching and upskilling in a dynamic job market. This episode explores how individuals can adapt and thrive amidst career transitions and the skillset landscape.
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Shumin Yeo & Steve Burson | Navigating Mobility: Insights from ATMA Leaders
In this episode, Shumin Yeo, Director of Education and Growth at ATMA, and Steve Burson, Chairman of ATMA provided an overview of the Asian Talent Mobility Alliance (ATMA) and its mission.ATMA, a non-profit organisation established during the COVID-19 pandemic, is committed to promoting the advancement of global mobility professionals in Asia. Dedicated to embracing diversity within the talent mobility trade, ATMA provides support and advocacy for its members throughout the region and aims to represent the interests of its members to governments across Asia, filling a gap left by existing trade organisations. The organisation also focuses on building membership and advocating for the industry, offering unique insights and mentorship opportunities for mobility practitioners. Through mentorship, networking, and community learning initiatives, ATMA creates a platform for industry professionals to connect, learn, and advocate for their interests.ATMA’s pillars:ATMA supports the advancement of global mobility professionals in Asia through four main pillars:Advocacy: ATMA works to influence mobility policies across Asia, engaging with governments to shape regional practices and strategies.ESG (Environmental, Social, and Governance): This pillar focuses on integrating ESG principles into the mobility industry, emphasising sustainability beyond just environmental factors.Education: ATMA offers educational programs and a mentoring initiative to enhance the professional skills and knowledge of mobility practitioners in the region.Events and Networking: Through various events, ATMA provides networking opportunities that enable professionals to exchange ideas and collaborate, strengthening the community and its collective expertise.
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Jess Dunderdale | A Greener Mobile Workforce – Accommodation
Jess Dunderdale has dedicated the majority of her professional journey to the corporate accommodation space. In her capacity as the Senior Director of Sales at AltoVita, Jess is tasked with establishing new partnerships and expanding the clientele base of a team of Account Executives. Furthermore, her pivotal role on AltoVita's sustainability committee uniquely positions her to engage in insightful conversations on the ever-evolving intricacies and emerging trends around sustainability within the corporate accommodation sector.In this episode, Jess shares her knowledge and experience and delves into the complex world of sustainability certifications in the corporate accommodation and hospitality sectors. The discussions brought to light the challenges and opportunities in promoting environmentally responsible practices across diverse industries.Insights into this episode include: Sustainability certifications and practices in corporate accommodation, in the hospitality industry and potential regulationsSustainability and inclusivity in global mobility. Corporate housing and sustainability with industry insights.Work-from-anywhere program and family vacation plans.
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Shravan Singh | Sustainable Aviation Fuels & Green Hydrogen SME
Shravan is a highly driven, entrepreneurial, and visionary engineering professional, with a successful track record in impacting corporate profitability, productivity, and competitive performance through skillful alignment of technology, science, and engineering resources. Shravan’s expertise lies in commercial, deep science, engineering, and strategic operations. He has a strong passion for building high performing, engaged and diverse science and engineering professionals to deliver novel solutions across technology for commercial aviation, space and defense. In addition, he holds a solid global track record in creating, developing, and implementing complex technology and research that powers novel products in retail banking, earth observation satellites and power engineering. Shravan is a confident leader, with great success in creating and building a technology vision and roadmap that is swiftly aligned to company goals. He innovatively strives to solve commercial and customer challenges by co-producing with business partners to deliver on customer experience and performance ambition. Insights into this episode include: - Carbon emissions in air travel and shipping - Sustainable aviation fuel and decarbonising the aviation industry - Reducing the carbon footprint for global mobility programs
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Dave Collins | Tools and Skills for Hybrid Management
Dave is a nationally recognised trainer, facilitator and speaker. He is the founder and CEO of Oak and Reeds, which offers practical communication training to clients including Lyft, Nike, CBRE, the Kellogg School of Management, and more.Previously, Dave worked at AECOM Strategy Plus, where he developed workplace strategy, change management and virtual collaboration services for government, technology and university clients.Dave is also an accomplished improvisor. Along with his teammates, he won the National Collegiate Improv Tournament, has headlined shows and festivals across the country, and coached hundreds of people in the art of improvised comedy.Dave graduated from Northwestern University with a B.A. in Communications and currently resides in Castro Valley, CAIn this episode, Dave shares his knowledge and experience and provides us with the tools and skills needed for communicating in a hybrid working environment.Insights into this episode include: Communication and change management tools to assist in managing remote and hybrid teamsRecruiting and on boarding techniques to assist in interviewing and onboarding new team membersEffective communication skills (taken from Dave’s improv comedy background!)
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Jamie Haerewa | Engaging Global Talent – the next wave of remote work
Jamie Haerewa is Co-founder and Managing Director of Agile HRO. She is a recognised thought leader and entrepreneur with her valuable insights featured in popular publications like Business Leader, Grit Daily News, Finance Monthly and HackerNoon.Jamie’s experience in PEO, Global Mobility and Workforce Solutions for 13+ years has helped her build a strong foundation as an entrepreneur, leader and expert in the industry. Known for her start-up spirit, Jamie has a passion for problem solving, working with people and helping others grow. Since launching AgileHRO, she has led the company to be recognised and awarded #1 payroll provider in Singapore in 2020 and SME100’s fastest moving company in 2022.Her discussion with Jamie and Keryn centre around the trends that we will be seeing with recruiting and retaining remote workers.Their interesting discussion includes:Why organisations are looking offshore for remote talent and what trends are shaping the future of workThe key benefits and challenges of engaging remote talentBest practices for managing a global digital workplaceHow to comply with legal and regulatory obligations when recruiting remote talent
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James Bingham | Office space management in a Hybrid Working World
James is Director of Alidade Australia, whose mission is to enable the world in Hybrid work. His goal is to create a more efficient demand and supply real estate eco-system, using specialist occupancy simulation technology and a deep understanding of workplace and economics.With an extensive background in technology, real estate, and the evolving workplace, James offers some great insights into getting the hybrid working model right, and provides solutions that aid corporations to use their office space based on a flex workforce.Our extremely informative discussion includes: Current trends of return to office v’s remote workingCommercial real estate responses and commitment to the hybrid modelSolutions to effectively utilising office space in this flex-office environment
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Margot Andersen | Retention of Returning Talent
Margot Andersen is the founder of Insync Network Group, a career advisory and professional network for Australian repatriates, and the Director of Talent Insight Australia, a career management and leadership consultancy.Whilst Margot is the host of the highly successful Boomeranging podcast, this time she sits in our guest chair and discusses her recently released report which focuses on repatriating talent – ‘Do I stay or do I go?’. We hear some of the key findings and Margot provides us with some recommendations on how organisations can streamline the transition.Our extremely informative discussion includes: Key reasons for talent resigning from their post and requesting repatriationTop tips for leaders looking to retain talent upon repatriationSupport networks available for those repatriating, outside of their organisationAnd to tie in nicely for International Women’s Day (#InternatonalWomensDay), a discussion around the percentage of female repatriating talent
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Marie-Claire Ross | Successful Management of a Hybrid Team
Marie-Claire Ross, BA (Hons) is a speaker, facilitator and mentor. She works with leaders and teams to build trusted, thriving team cultures that increase engagement, team credibility and retain great talent.Marie-Claire works with companies around the world such as Qantas, PETRONAS, the Australian Tax Office, Hamad Medical Corporation (Doha) and Novartis. She is also the author of Trusted to Thrive: How leaders create connected and accountable teams and Transform your safety communication. Marie-Claire is on the SME committee for the Australian Institute of Company Directors and is also a fellow of The CEO Institute. Our extremely informative discussion includes: How employee expectations of leaders have changed since COVIDWhy trust is so important in the workplaceWhat can leaders do to create and build trust across their teams
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Take 5 | LOVE + RELO and Beyond with Ben Cross
We all know him as the charismatic host of LOVE + RELO, but Ben Cross is so much more than that? Like so many others, he has dived into entrepreneurship – forming GLOMO which offers consultancy, recruitment, and M&A services to global mobility companies. Growing his company RELO in a short timeframe, Ben along with his team of six, are at the forefront of current global mobility trends, advising their clients, and in this Take 5 episode takes us through his thoughts as to why more people are opting out of traditional work arrangements and entering a new phase of entrepreneurship , the way people look at work will be forever be changed and what recruiters need to look for to find talent who are willing to go into an office.
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Take 5 | Sean Gallagher | Hybrid working & the challenges that leaders must address
Dr. Sean Gallagher is Director of the Centre for the New Workforce at Swinburne University of Technology and one of Australia’s leading experts on the future of work. Following on from Sean’s fascinating insights in our December 2021 episode, he now brings us a Take 5 update on the latest developments in hybrid working and the challenges facing organisations. Explained simply in a few slides, this episode is a ‘must’ for leaders to understand what hybrid working is doing to particular aspects of their business.
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Take 5 | Mario Ferraro | Employment Company (GEC) – what is it and why?
Mario Ferraro is Chief Sales & Marketing Officer of ITX Singapore and an internationally recognised thought Leader in the area of Global Mobility and International HR.In this Take 5, Mario brings us an update on the rise of the Global Employment Company (GEC) and why it’s becoming a popular choice for companies to transition to this model in order to streamline cross-border operations, in the wake of the pandemic and the increase in hybrid and remote working trends.
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Ursula Dyer Lepporoli | Partner – Global Mobility Tax Leader of Victoria, KPMG
Ursula makes tax exciting and in this engaging and upbeat podcast, we are enlightened to the world of tax and retirement implications when working overseas. With the increasing rise in digital nomad visas, Ursula’s expertise is vital to anyone who either wants to travel and work remotely abroad, or who is enabling employees to do as such.Our extremely informative discussion includes:• The need for a position, process & governance when it comes to enabling staff to travel and work overseas• Repercussions on the individual and the company, later down the track, on tax and superannuation• Ursula’s top three tax tips
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Take 5 | Jamie Lingham | Attracting workers from overseas – the visa options
Our co-host Jamie Lingham is also the founder, CEO, and Global Immigration Leader at Absolute Immigration. With over 20 years in the business, Jamie knows a thing or two about immigration, visa options, and how to attract and retain foreign workers.In 5 minutes, Jamie provides us with some alternative visa options from the standard Sub-class 482. “We have more tools in our toolkit” and we are provided with a sample of other strategies that can be used when you are addressing the current skills shortage.
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Take 5 | Keryn Mendes | Making your mobility program more sustainable
Our co-host Keryn Mendes is a global mobility practitioner and in this 5 minute episode, we are given some great tips on how to make your organisations’s mobility program more sustainable.In a nutshell, Keryn covers areas including aligning your mobility program with your organisation’s pillars, as well as establishing and implementing measures with vendor partners and other key external stakeholders.
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Introducing Take 5
Our hosts Keryn and Jamie elaborate on the concept of our new Take 5 podcast series and what our listeners can expect to hear.
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Lindsay Gordon | Retention – as seen from both sides
Lindsay is an award-winning career coach for analytically minded people with her own consultancy: ‘A Life of Options’ (www.alifeofoptions.com). She helps people structure their thinking so they can be DECIDED in their careers, and move forward to explore, experience, and live life. Waffling about career decisions (sometimes for 10+ years!) is an unacceptable barrier to people doing what they want to do and feeling fully alive. Lindsay started her career working as a recycled water engineer in Melbourne, Australia before landing at Google doing technical support for the Google Apps team. After 5 years of technical support, she transitioned into career development at Google before starting her own business. In 2021, Lindsay was named to the Forbes Next 1000 list and she has been featured in publications and podcasts such as Business Insider, Thrive Global, How to Be Awesome at Your Job, and Side Hustle School. Lindsay loves applying her engineering brain to helping people find careers that fit, baking complicated pastries, and barbershop singing.With her experience and background, Lindsay had an insightful discussion with Keryn and Jamie which provided a view from both an employer and employee – sharing observations from both sides when it comes to decisions on careers and the pressure on both sides.Our informed discussion includes:Helping employees who become disengaged The pressures & tension that employees feel regarding their careerWhy people are seeking a career change, post-pandemic
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Tanya Mariottini | How Mobility can contribute to Environmental, Social, and Governance practices
Tanya Mariottini GMS-T is Director, Global Mobility at Twilio, Inc. With 15+ years of Global Talent Mobility experience working in diverse industries and matrixed organizations, Tanya’s has also had over 10 years in leadership roles and international assignments in both Asia and Europe.In the US and now globally, ‘Environmental, Social & Governance’ (ESG) is emerging as an important part of any organisation’s policy. Tanya is an ESG Champion and is extremely passionate about each facet of the program and has a wealth of information and ideas that assist organisations to incorporate it into their operations.Tanya has received peer recognition as a Most Admired Corporate Professional from ‘The View From the Top’ in 2021 and 2022. Tanya is an advocate for ‘Move For Hunger’, a non-profit focused on sustainability and food insecurity, and has actively participated on their Corporate Action Network since its founding in 2018, joining their Board of Directors in 2022.Tanya holds a B.A. in Business Administration with a focus on Management from The College of Idaho.As an experienced and well-acclaimed Global Talent Mobility practitioner, Tanya Mariottini provides our listeners with an excellent insight into:Why ESG is important to usTop three ideas to integrate ESG into a Mobility ProgramBuilding ESG into your company policy
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Simon McSorley | The Power of EVP, Post-pandemic
With over a decade of agency side technical recruiting and founder of Crew Talent Advisory, Simon McSorley has a deep passion for EVP – a knowledge base that has grown as he gets to know his clients and understands their culture and the value proposition they offer their employees. Simon has a unique approach to providing a recruitment service to his clients. By offering a range of personalised services that are tailor made for each organisation, no matter where they are in their business development journey, he takes a deep dive into their EVP to ensure prospective employees will be the right fit. With Simon’s sound knowledge base and experience of EVP, our discussion covers the importance of defining an EVP and the steps involved to ensure it is driven by the workforce, not the leadership team! Our insightful discussion includes:• Listening to your people & understanding what they want• A careers page – the front door to hiring people• The steps to developing a strong EVP
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Elora Voyles | ‘Hybrid Working and the Zoom Ceiling’
Dr Elora Voyles (PhD) is an Industrial Organizational Psychologist and People Scientist at TINYpulse (by Limeade) in San Diego, USA. With an emphasis on research and application, Elora’s skills and experience include teaching, training, survey design, statistical analysis, job analysis, performance management, recruiting and selection, leadership, and employee appraisal. With TINYpulse (by Limeade), Elora has recently undertaken a study with over 500 HR professionals and leaders as well as 474 employees around the world: State of Employee Engagement and Trends for 2021 and Predictions for 2022. Since the beginning of the pandemic and the great migration to work-from-home, the landscape of work has been permanently altered – the survey offers insights into the changing world of work and Elora brings those findings to our discussion. In addition to Elora’s research, she has also had articles published including the recent ‘The Zoom Ceiling is the new Glass Ceiling’, and has been interviewed on topics including the unexpected consequences for workers who opt to work remotely. Our discussion with Elora covered findings of recent research and provides our listeners with a very interesting insight into understanding the expectations that office workers now have in regards to their work arrangements.
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Keryn & Jamie Wrap up 2021
As the end of 2021 draws close, Keryn and Jamie take 5 minutes to reflect on the many fantastic guests we have had the privilege to chat with. The insights we have gained and the tools we gathered from such a broad range of experts has truly been an asset to all those who have listened. As we look towards 2022 and wonder how our working world will evolve, you can be sure that we will have more guests that will continue to provide us with insights and strategies. Thank you for your support and we wish all our followers a safe and festive break and all the best for 2022.
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Sean Gallagher | Director, Centre for the New Workforce at Swinburne University of Technology
Dr. Sean Gallagher is one of Australia’s leading experts on the future of work. He works with leaders to help their businesses effectively leverage their workers in the digital economy and disrupted environments. This leads to improved complex problem solving, new idea generation and enhanced growth and impact. Based on national surveys of Australian workers, the twin reports “Peak Human Potential” (2019) and “Peak Human Workplace” (2021) set out how organisations can create value in the digital economy through reimagining work as a pathway to innovation. Both reports have been widely endorsed, including by APEC, Engineers Australia, TAFE Directors Australia. His research helps shape policy outcomes, including the Victorian Government Inquiry into the On-Demand Economy.This year Sean has undertaken a comprehensive research study and released a report entitled ‘Hybrid working 2.0: Humanising the office’. The report reveals insights on the flexible working experiences of white-collar workers and what the office could look like in the future. Conducted in August during the second year of the pandemic, the survey also reveals how we’re currently balancing work across physical and virtual domains, the rise of flexible working, and the perceived purpose and importance of the physical office in a hybrid working future.Our discussion with Sean covered the findings of the report and provides a very interesting insight into understanding the expectations that office workers now have in regards to their work arrangements.
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Justine Moyle | Director – Tall Poppy Movie
Our guest, Justine Moyle, is an emerging movie director and has recently directed the ‘Tall Poppy’ movie. She is the inaugural recipient of the Create NSW She Doc Fellowship Award and has had a glorious & eclectic career in content creation over the past 20 years. With such an expansive background and being part of an industry that has been hit hard by the consequences of the pandemic, Justine provides us with insights into how the industry has adapted and risen to the challenge. Our discussion includes:The appeal of Australia to filmmakers around the worldThe opportunities for regional film and support crews around the country, rather than taking traveling with one crew around various locationsParallels between the film and TV industry and the corporate world
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Natalie Britt | Director of People & Culture for Hays plc Australia & New Zealand
As Director of People & Culture for Hays plc Australia & New Zealand, Natalie’s role is to lead the People and Culture team to execute the Diversity & Inclusion, change management, leadership capability, recruitment, training, learning, and development programs across the ANZ region. Reporting to the Managing Director of Hays ANZ, Natalie is a part of the Australia & New Zealand Management Board and contributes to the direction and strategy of Hays Australia & New Zealand to achieve business objectives.With a range of clients across many different industries including those who are experiencing a critical shortage of available talent, Natalie provides us in the last episode with some excellent insights:- How organisations have pivoted when they traditionally rely on having staff on-site- Dealing with critical staff shortages as a result of border closures, vaccination reluctance, and talent scouting- Accepting recruitment has to change by hiring on no-experience and implementing clear pathways and training programs to improve retention
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Vincent Tackoen | Founding Partner, Talent Mobility Search & Talent Mobility Advisor at Talent Beyond Boundaries
Vincent is an accomplished professional and business owner with a career spanning over twenty years in the field of talent mobility. Born and raised in Belgium, Vincent has lived through some of the milestones that his talent mobility philosophy is based upon. Son of a refugee, relocated 11 times, and visited 111 countries in the world, Vincent thrives to make the talent mobility community more knowledgeable, efficient, and inclusive. Prior to establishing Talent Mobility Search in 2014, Vincent worked in corporates (AirInc, SKM, Goldman Sachs) where he led successful functions and developed his love for talent identification and development. In 2021, Vincent also joined Talent Beyond Boundaries to drive their corporate outreach strategy. In this episode, Vincent discusses with Keryn and Jamie how the mobility landscape is looking right now and where and why it’s changing…for the better!
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Ryan Ghisi | General Manager & Global People Programs at Xero, New Zealand
Ryan Ghisi is General Manager, Global People Programs at Xero, New Zealand. He has worked closely with executive teams and boards at many large international organisations on strategy and initiatives that drive employee attraction, engagement, and retention. He has a passion for everything that impacts the employee experience, including recognition, wellness, culture, career and development, flexible working, remuneration and rewards, and leadership.In this episode, Ryan provides us with some fascinating insights into Xero’s significant investment into its employee wellbeing initiatives which have supported their people, worldwide.
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Kiri Stejko | CSO at Parents at Work
Kiri Stejko, CSO at Parents at Work has a background in People & Culture, Talent management, and acquisition and now works with HR and Business Leaders to maximise talent strategies - including family friendly culture initiatives. In addition to Kiri’s CSO role, Kiri is part of The Changing Places Group which is a People and Culture consultancy, founded in Australia and servicing clients globally.In this episode, we hear how organisations need to acknowledge that everyone in the workplace is juggling external responsibilities (parenthood, carer, etc.) and managers need to open it up as a conversation.Parents at Work have developed an Australian Certification to set a standard and provide an ongoing commitment to run a family friendly workplace, with an annual Action Plan required every year and a certification review bi-annually.
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Mark Bicocchi | Senior Manager of Global Mobility at Hilton Worldwide
Mark Bicocchi, the Senior Manager of Global Mobility at Hilton Worldwide, joins Jamie and Keryn to discuss the global impacts to the hospitality sector and the challenges that mobility practitioners are facing due to the pandemic. With more than 15 years of Global Mobility and Relocation experience, Mark discusses his perspectives regarding labor shortages in the hospitality sector, how roles have changed in mobility since the pandemic hit, and the importance of wellbeing and the initiatives Hilton Hotels have introduced to support their staff in 160 countries worldwide. In this episode, Mark also offers some insights into how they have overcome an average occupancy rate from 75% down to just 10%, hotel quarantine strategies, corporate tips for mobility practitioners, and the CleanStay initiative introduced by Hilton Worldwide to ensure their guests are staying in highly sanitised rooms.
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Roger Baxter | CEO of Minerals Council South Africa
Roger Baxter, the CEO of Minerals Council South Africa, joins Jamie and Keryn to discuss the mining industry’s focus on saving lives and saving livelihoods and their response to the challenges that COVID-19 has brought to the global economy.With 27 years of high-level advocacy, economic and strategic experience in the mining sector, Roger brings a unique insight into zombie economies and thriving economies, the strategies that different countries are implementing to respond to the pandemic including vaccine rollouts, and the challenges that mobility professionals need to front to attract and retain overseas staff.
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Episode 9 | Lynn Lee
Lynn Lee, Global Talent Partner & APAC Head of Talent Mobility at Mars, joins Jamie and Keryn to discuss some principles and fundamentals for managing talent remotely. With extensive experience in the Global Mobility space and passion for people, the future of work, culture, and strategy, Lynn offers a unique perspective on the challenges of talent management, remote work, recognition, and a culture of trust and accountability.
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Episode 8 | Vivi Cahyadi Himmel
From London, Vivi Himmel joins Jamie and Keryn to discuss the evolution of corporate housing and the acceleration around the world. Vivi has lived and worked in 11 cities and her experience has given her a particular perspective about talent mobility which is strategically valuable for companies.In this episode, Vivi also offers some insights into the balance between work from home (or anywhere) and office, the importance of human connection, and how important technology is for guest experience in the accommodation market.
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Episode 7 | Ben Cross
Ben Cross joins us from GLOMO to discuss the impact of COVID on mobility, the global workforce, and the change in the relationship between employees and employers. Ben, who hosts the platform 'LOVE + RELO' and has interviewed hundreds of professionals in the global mobility industry, brings a unique insight into the challenges faced by business, especially regarding remote work and border closures.
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Episode 6 | Jess Lively
Jess Lively joins Jamie and Keryn to discuss trusting your intuition and balancing remote working while traveling.Jess has been working remotely long before COVID-19 forced the rest of us to embrace remote work! During COVID-19 Jess has travelled between 5 countries and provides a unique perspective throughout the pandemic. In this episode we discuss everything from managing staff remotely, understanding your limitations and how to look at time in a way that feels more natural and productive for you.
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Episode 5 | Dr Agnes Arnold-Forster
As countries around the world begin to roll-out the COVID-19 vaccine, we caught up with Dr Agnes Arnold-Forster, writer and historian of healthcare, medicine, work, and the emotions, to discuss what we can learn from previous pandemics and what a successful global vaccination program could mean for global work and business. Navigating the vaccine rollout and understanding how a vaccine could provide a pathway out of hard border restrictions is a complicated issue but one which we hope will reintroduce global mobility for business and personal travel.Agnes also had some frightening predictions for the future of this global pandemic and the possibility of others.
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Episode 4 | Dr Lisa Interligi
Dr Lisa Interligi on Corporate culture and diversityHow is workplace culture and diversity impacted by COVID-19? This is exactly what Keryn and Jamie discuss in episode 4 of The Working World.Joined by Dr Interligi, a registered psychologist and published author on corporate culture, we learn how important strategic HR, talent management, employee engagement and change management is in an uncertain world.Currently the Managing Director of Launching Pad, Dr Interligi was previously the Chief Human Resources & Corporate Services Officer at CIMIC Group Limited, and has also been an executive of John Holland Group, as well as working for Origin Energy and Sensis. Her experience in change management and leadership gives us an insight into why some businesses are thriving throughout the global pandemic and others are finding it difficult to motivate staff.
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Episode 3 | Kerwin Guillermo
Kerwin Guillermo on Talent Mobility – The Next NormalWith their latest guest, Kerwin Guillermo Global Head of Employee Mobility, Jamie and Keryn discuss the era of protectionism within the immigration space with changing rules and how COVID-19 has elevated the sense that countries want to protect their own people.Kerwin’s experience provides a great insight into why mobility can be an instrument that companies can use to build jobs and reduce costs, and why the focus should be moved from costs to investment when determining where and why to deploy people.Kerwin’s HR journey spans more than 20 years at leading tech organizations, first at Intel and currently at Hewlett Packard Enterprise. He is a fresh voice, a generous contributor and a positive influence in HR and mobility circles; always focused on and demonstrating leadership through change; identifying possibilities in the midst of challenge; building exceptional and unique partnerships; guiding team members and teams to their best performance and career experiences; and helping others find their success in a range of environments.
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Episode 2 | Mario Ferraro
Mario Ferraro on Global Employment CompaniesThis week Jamie and Keryn are joined by Mario Ferraro to discuss all things Global Employment Companies, virtual assignment and managing global employees.Mario is internationally recognized as a Thought Leader in the area of Global Mobility and International HR. During his career he helped some of the world’s best organizations to design and implement effective Global Mobility solutions. His experience includes both consulting and operational HR and was developed over 3 decades in global and regional roles.Mario is committed to sharing his experience with other Global Mobility professionals. He regularly contributes to conferences, articles, media interviews and training workshops. He has also actively contributed to the activities of Worldwide ERC, where he served on the Board of Directors and a Chairman of their Asia Pacific Committee.
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Episode 1 | Balder Tol
Episode 1 | Balder Tol on Co-working spacesJamie and Keryn discuss Co-working spaces and the impact of COVID-19 with Balder Tol, General Manager, Australia at WeWork.Balder Tol received a masters in management at the University of Sydney before becoming Airbnb Australia’s first employee in 2012. After establishing a strong presence for Airbnb in Oceania, Tol followed his passion of building communities as the general manager of Tank Stream Labs, a technology-focused coworking space located in the heart of Sydney. He joined WeWork as the company’s first Australian hire in 2016, as director of community. In Australia, WeWork has 21 open locations across Sydney, Melbourne, Brisbane, and Perth.
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ABOUT THIS SHOW
How do you manage staff and build a workforce in the current working world? That’s exactly what The Working World investigates. Your hosts, Keryn and Jamie, joined by industry experts explore current global business trends, staff mobility post-COVID-19, and the various elements of managing and building a truly global workforce around the world today.
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