PODCAST · news
Third Loop
by Heavybit
Exploring how changing technology impacts users.
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5
Ep. #4, Signals and Levers with Elisabeth Hendrickson and Joel Tosi
On episode 4 of Third Loop, Elisabeth Hendrickson and Joel Tosi join the hosts to discuss systems thinking, software delivery, and why organizations often solve the wrong problems. They explore their upcoming book Signals and Levers, unpacking the CREATE framework and the illusions of progress, predictability, and control. The conversation also dives into AI, user trust, feedback loops, and what it really means to improve delivery.
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