Travel Insights Pod

The winter travel szn in Australia began in June and goes until around August with millions of Aussies leaving home to escape the colder temperatures.In this episode of the Travel Insights pod, we're exploring must-know Aussie travel trends and how it differs compared to last year. ... And there are MANY differences, to say the least. After listening, check out this summary article to learn more →

We're halfway through 2025 and the way travelers are buying trip protection continues to evolve and change in unexpected ways. In this episode, we're covering all the must-know travel insurance trends to position you most favorably to capitalize on these shifts in consumer buying behavior. For a more in-depth review of this episode and to download a free report, head over to battleface.com using the link below.Travel Insurance Trends Mid-Way Through 2025 →

In this episode of the Travel Insights Podcast, Clay Coomer sits down with Greg Takehara, the CEO of Tourism Cares, to discuss the evolving landscape of travel, sustainability, and community impact. Greg brings a wealth of travel experience, having spent nearly 24 years in the travel insurance industry with companies like Aon Affinity and Trip Mate, before devoting the last six years to nonprofit work focused on using tourism as a force for good.

The sun is (hopefully) shining, the suitcases are packed, and UK travelers are embarking on their 2025 summer adventures. In the latest episode of the Travel Insights Podcast, host and travel industry expert Clay Coomer — digs into rich data and industry research to analyze key summer travel trends in the UK this year. From the rising appeal of domestic destinations like Wales to new buzzwords such as “noctourism” and the ever-growing role of technology, this season’s travel story is dynamic, diverse, and deeply data-driven.For more in-depth details this podcast, ⁠click here →

Is it time to tap into an alternative strategy to generate revenue? We may have a solution.A recent discovery was made analyzing data for one specific policy, and upon review, we learned its performing 152% to plan and growing at a rate of 52% compared to 2024.And its no ordinary policy. It was purchased by travellers from 97 countries, economically priced at $75 USD per insured.Tune in to our latest insights podcast to find out where this growth is coming from, and how you could take advantage of this growing segment of the market.Or, learn more on battleface.com →

When Paul Revere road his horse from Charlestown to Concord in 1775 warning colonists and militiamen of the approaching force of the British army, collective action was taken to conceal arms for the impending revolution. This was a defining moment in America's history for a years long war for independence. All that said, we're at an inflection point in the world of travel insurance in 2025 in need of a revolution of our own to change the narrative around an historically slow-to-act and slow-to-change industry. This podcast is 100% unscripted and comes with a raw and unique POV, not just the state of travel insurance, but what needs to be done and what action must be taken to evolve and do better for travelers.Within this 36-minute podcast, we're covering things like:The need for more product relevance for embedded experiencesMapping the post-purchase customer experience, key areas of focus, and the behind the scenes complexitiesA stark reminder of current economic conditions and keeping this frontal lobe for navigating travel demand fluctuationsFor more details this podcast, click here →

Here's what we know for certain as of April 2025:TSA throughput has slowed and is down YoY in March and through half of AprilInternational arrivals to the US are down YoY by more than 695,000 travelersConsumer confidence in the economy has plunged to a 12-year lowWe can't ignore the signs that the travel industry is in for a bumpy road ahead. Travel businesses must start preparing for demand fluctuations. In this episode of the Travel Insights Podcast, we're going to cover preparation tactics and much more.For more details this podcast, ⁠click here →⁠

The busiest time of the year for travel is just around the corner. Here are a few key details from battleface policyholder data we know as of April 2025:US travelers are opting for less expensive trips closer to homeOn average, spending for travel protection plans is down YoYTravel medical and baggage protection benefits surge in popularitySummer trips, on paper (literally), look a lot different compared to last year. Tune in to this latest episode to get the full scope.For more details this podcast, ⁠⁠click here →

In this episode of the Travel Insights Podcast, Clay Coomer, Head of Marketing at Battleface, leads us through the second part of the Consumer Travel Marketing Masterclass series. Clay underscores the significance of having a robust and meaningful brand story, using a heart analogy to highlight how brand health is pivotal to a company’s success. He examines the consequences of brand issues on a company's performance, particularly revenue, and outlines key questions businesses should ask to evaluate the current state of their brand.For more details this podcast, ⁠⁠⁠click here →

In this episode of the Travel Insights Podcast, host and recovering consumer travel marketer Clay Coomer shares his expertise in consumer travel marketing, focusing on essential tools, the importance of analyzing historical performance metrics, and identifying target audiences. This is part one of a two-part series aimed at equipping the next generation of marketers with actionable insights and strategies to enhance their consumer travel marketing efforts.

In this episode of the Travel Insights podcast, host Clay Coomer discusses the importance of annual travel insurance plans, focusing on the U.S. and UK markets. The episode covers a detailed breakdown of benefits, key insights from market data, and trends in consumer behavior, particularly among older travelers. Clay emphasizes the growing popularity of these plans and the need for clear communication regarding annual limits to avoid confusion among travelers.

Global InsuTech, Roadzen, announces integration with DeepSeek AI, Intrepid Travel scores big on latest B Corp re-certification, and battleface announces strategic embedded partnership with Wingie.

OpenAI "Operator" agent launches to help you find the best travel deals, United Kingdom launches its ETA program, and Australia is estimated to have a record year for travel insurance.

In the first episode of 2025, host Clay Coomer covers major shifts in buying behavior in the US market and predicts how the winds could change in 2025.

That's a wrap! 2024 has been a fast-paced and exciting year for partner growth at battleface and in our last podcast episode of 2024, we get into 9 key takeaway stats that summarize our year. Cheers to all and have a happy and safe New Year!

We're going across the Atlantic for episode 4 of the battleface Insights podcast to examine what's going on in the UK market for travel insurance. Host Clay Coomer uses a new economic indicator metric to size up the markets for travel insurance, plus a whole lot more.

Episode 3 of the battleface Insights podcast originally aired on November 22, 2024. In this episode, host Clay Coomer explores travel and travel insurance insights for the Australian market for Q3 2024.

Episode 2 of the battleface Insights podcast delves deep into the topic of annual travel insurance and who, specifically, is buying this type of plan in the US market. This podcast originally aired on September 9, 2024.

In the first episode of battleface Insights, originally recorded on August 6, 2024, host Clay Coomer dives into 1H 2024 US buying trends and behavior for single trip travel insurance in the US market.