True North

Dive into the pros and cons of paper medical records and uncover why some healthcare practices still rely on them. From quick access in emergencies to low start-up costs, paper has benefits, but also serious limitations. Learn how electronic medical records transform efficiency, security, and patient trust. Whether you’re running a small clinic or a large hospital, discover the data you need to decide if it’s time to upgrade.Read more: https://www.truenorthitg.com/pros-and-cons-paper-medical-records/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Healthcare data breaches are fast, expensive, and reputationally devastating. In this episode, we break down what every provider should do immediately after a breach, from freezing compromised systems and restoring audit logs to investigating the attack vector and implementing corrective actions. Learn practical steps to prevent future incidents, protect patient trust, and improve healthcare security across your organization.Read more: https://www.truenorthitg.com/handle-healthcare-data-breach/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Healthcare organizations generate mountains of data every day, yet 80% remains untapped. This podcast dives into the world of unstructured data in healthcare, covering physician notes, medical imaging, audio and video records, and patient-generated content. Learn how AI and Natural Language Processing can unlock insights, improve care, streamline operations, and boost patient engagement. Discover strategies to turn complex, hidden information into real, actionable results.Read more: https://www.truenorthitg.com/healthcare-unstructured-data/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

MSSP Pricing can make or break a healthcare practice’s IT strategy. From per-device to per-user models, tier-based bundles, and pick-and-choose options, each approach has its own advantages, and potential surprises. This podcast breaks down the costs, hidden fees, and the true value behind managed security services. Learn how to match coverage to your staff, devices, and compliance needs, and take control of your cybersecurity budget before it spirals out of control.Read more: https://www.truenorthitg.com/mssp-pricing/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Are you still struggling to decide between EMR vs EHR? This episode breaks down the critical differences that impact patient care, workflows, and practice growth. Learn why EMRs are perfect for small clinics while EHRs power multi-location, connected healthcare networks. Discover integration strategies, security essentials, and how the right system can save time, cut costs, and improve outcomes. Tune in and make the smart choice for your practice today.Read more: https://www.truenorthitg.com/emr-vs-ehrConnect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Healthcare data is exploding, 36% growth each year according to RBC Capital Markets, and most systems can’t talk to each other. Data Mapping in Healthcare turns fragmented, messy records into clean, actionable insights. From improving patient safety to streamlining operations and regulatory reporting, mastering data mapping transforms healthcare data into decisions that matter. Explore real-world examples, practical strategies, and key metrics to keep your systems connected, compliant, and efficient. Read more: https://www.truenorthitg.com/what-is-data-mapping-in-healthcare/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Managing patient data, clinical workflows, and administrative tasks can overwhelm even the best-run clinics. Understanding EHR Functions changes that. This episode breaks down the essential tools that centralize patient records, streamline orders, boost clinical decision-making, and engage patients effectively. We also highlight advanced features like AI analytics, telehealth integration, and mobile access. If your goal is efficient, accurate, and patient-centered care, this episode shows how EHR Functions make it happen.Read more: https://www.truenorthitg.com/functions-of-ehr-system/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Keeping medical records is more than filing papers; it’s a legal and financial responsibility. Many providers risk steep fines or operational disruption by retaining records incorrectly. From federal HIPAA rules to state-specific requirements, learn the timelines for doctors and hospitals, how to manage minors’ records, and strategies for digital and cloud-based systems. Secure your practice, reduce liability, and improve care coordination by mastering medical record retention.Read more: https://www.truenorthitg.com/how-long-should-you-keep-medical-records/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Medical errors are now the third leading cause of death in the U.S., affecting over 250,000 people yearly. EHR systems change the game by centralizing patient data, enabling instant communication, and offering clinical decision support. Explore how these tools prevent mistakes, improve diagnoses, safeguard privacy, and boost population health. Tune in to learn why your practice can’t afford to ignore EHR and Patient Safety.Medical errors cause over 250,000 deaths every year in the U.S.—but EHR systems can change that. Discover how digital records streamline communication, support clinical decisions, and reduce diagnostic mistakes. From real-time updates to patient portal access, learn the tools that keep care safe and efficient. Watch now to see how EHR and Patient Safety can transform your practice and protect patients every day.Read more: https://www.truenorthitg.com/ehr-and-patient-safety/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Stop errors and lost time. Discover how structured EHR training transforms staff, slashes mistakes, and keeps patient care running smooth. Learn role-based strategies, certification tips, and vendor hacks to take your healthcare team to the next level.Read more: https://www.truenorthitg.com/ehr-training/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Doctors spend hours after shifts buried in electronic health records. EHR systems meant to save time often slow care, drain staff energy, and cost money. This episode breaks down how EHR optimization can fix your workflows, train your staff, and upgrade your tech infrastructure. Hear why outsourcing healthcare IT could be the game-changer for efficiency and compliance, and learn practical steps to reclaim time and improve patient care.Read more: https://www.truenorthitg.com/ehr-optimization/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Healthcare IT issues are causing chaos in hospitals, clinics, and private practices. From stressed clinicians buried in unstructured data to frustrated patients battling clunky portals, the stakes are high, and the costs are massive. In this episode, we break down the biggest risks, the smartest solutions, and why outsourcing IT could be the game-changing move your organization needs. Protect your patients, your staff, and your bottom line.Read more: https://www.truenorthitg.com/healthcare-it-issues/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Patient data is under siege, and every healthcare provider is a target. EHR Security isn’t just compliance; it’s trust, money, and lives on the line. Discover the exact steps to lock down your systems, protect sensitive records, and stop cyber threats before they strike. Learn how certified EHRs, digital access controls, and audit trails keep you one step ahead.Read more: https://www.truenorthitg.com/ehr-security/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Healthcare IT is evolving fast, and in-house teams are struggling to keep up. From costly infrastructure to nonstop tech disruptions, it’s a lot to manage. Outsourcing healthcare IT flips the script, specialized teams handle security, compliance, cloud integration, and day-to-day IT operations. Your staff can focus on patients while systems run smoothly. This episode dives into why outsourcing is the key to cost savings, security, scalability, and smarter healthcare operations.Read more: https://www.truenorthitg.com/6-reasons-to-outsource-your-it/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

EHR Implementation Challenges can derail even the most well-planned digital health rollout. From tangled third-party integrations and vendor roadblocks to clinician burnout and infrastructure failures, the pitfalls are real and costly. Learn how to navigate these issues with structured planning, smarter workflows, and emerging tech like AI and cloud-based systems. We break down what’s causing delays, errors, and frustration, and how you can turn your EHR system into a seamless, high-performing solution.Read more: https://www.truenorthitg.com/top-5-challenges-with-ehr-integrations/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Managing a Medical Practice is tough, and inefficiency can quietly drain your resources. This episode dives into practical strategies that cut staff workload, speed up patient visits, and improve satisfaction. From self-scheduling tools and patient portals to cloud-based EMR systems, optimized templates, and automation, you’ll hear exactly how to streamline workflows and elevate care. Take control of your clinic and start running smarter, faster, and more patient-focused today.Read more: https://www.truenorthitg.com/improve-medical-practice-efficiency/Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Healthcare is under siege. Last year, over 133 million patient records were exposed to cyberattacks, and the threat keeps growing. This episode dives into how to prevent data breaches in healthcare with a mix of tech, tactics, and daily habits. From AI-powered detection to training your staff as human firewalls, learn the strategies that safeguard patient data, maintain compliance, and keep your operations secure.Read more: https://www.truenorthitg.com/how-to-prevent-cyber-attacks-in-healthcareConnect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

Healthcare organizations must navigate MIPS and MACRA to secure reimbursements and stay compliant. Learn practical steps to track metrics, engage staff, and improve performance in quality, cost, and EHR use. A clear healthcare compliance strategy helps reduce penalties, maximize reimbursements, and strengthen patient care.Read more: https://www.truenorthitg.com/what-is-macra-and-mips/ Connect with us:https://www.truenorthitg.com/ https://twitter.com/truenorthitg https://www.facebook.com/truenorthitg https://www.linkedin.com/company/true-north-itg/ https://youtube.com/@TrueNorthITGIncBothell https://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXt

Healthcare organizations face relentless cyber threats that put patient data at risk. Follow this cyber security assessment checklist with eight practical steps to strengthen healthcare security, from asset identification and staff training to layered defenses, backups, and incident response planning. These measures help reduce breaches, maintain compliance, and protect both patients and your organization’s reputation.Read more: https://www.truenorthitg.com/cyber-security-assessment-checklist/ Connect with us:https://www.truenorthitg.com/ https://twitter.com/truenorthitg https://www.facebook.com/truenorthitg https://www.linkedin.com/company/true-north-itg/ https://youtube.com/@TrueNorthITGIncBothell https://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXt

Cyber threats in healthcare are rising, making patient data a prime target for cybercriminals. Learn seven essential steps to strengthen healthcare security, from staff training and access controls to encryption, monitoring, and off-site backups. Discover how these practices reduce risk, maintain compliance, and protect both patients and your organization’s reputation.Read more: https://www.truenorthitg.com/healthcare-security/ Connect with us:https://www.truenorthitg.com/ https://twitter.com/truenorthitg https://www.facebook.com/truenorthitg https://www.linkedin.com/company/true-north-itg/ https://youtube.com/@TrueNorthITGIncBothell https://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXt

Cyber threats are evolving fast, and even one small gap can expose your business. Discover how a comprehensive organizational security plan built on business, employee, and IT security pillars safeguards your operations and data. Learn how organizations can train, protect, and recover using proven strategies to achieve long-term resilience and compliance.Read more: https://www.truenorthitg.com/the-big-three-of-a-comprehensive-security-strategy/ Connect with us:https://www.truenorthitg.com/ https://twitter.com/truenorthitg https://www.facebook.com/truenorthitg https://www.linkedin.com/company/true-north-itg/ https://youtube.com/@TrueNorthITGIncBothell https://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXt

AI is changing healthcare from the ground up. From improving diagnostic accuracy to reducing administrative load and enhancing patient engagement, its impact is measurable and immediate. In this episode, we explore the real Benefits of AI in Healthcare; how hospitals, clinics, and providers are using it to save time, cut costs, and deliver better outcomes. Learn why AI is not replacing clinicians but helping them work smarter and care deeper.Read more: https://www.truenorthitg.com/benefits-of-ai-in-healthcare Connect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXtMatt Murren: https://www.linkedin.com/in/matt-murren-10a3a2100/

AI is changing the game in outpatient healthcare. In this episode of The True North Podcast, we explore how clinics are using AI to cut documentation time, reduce no-shows, improve diagnostics, and keep patients healthier—without major tech investments. Hear real-world examples and expert advice on getting started.Read more: https://www.truenorthitg.com/ai-trends-in-healthcare  Connect with us:https://www.truenorthitg.com/ https://twitter.com/truenorthitg https://www.facebook.com/truenorthitg https://www.linkedin.com/company/true-north-itg/ https://youtube.com/@TrueNorthITGIncBothell https://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXt

Which AI trends in healthcare are on the rise?In this episode of The True North Podcast, we explore how generative AI, clinical decision tools, and ambient documentation are transforming care. Hear why healthcare leaders are moving from asking if they should use AI to how they can integrate it strategically. Read more: https://www.truenorthitg.com/ai-trends-in-healthcare  Connect with us:https://www.truenorthitg.com/ https://twitter.com/truenorthitg https://www.facebook.com/truenorthitg https://www.linkedin.com/company/true-north-itg/ https://youtube.com/@TrueNorthITGIncBothell https://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXt

What is risk management in healthcare? In this episode, we break down the core components of effective risk management in healthcare—covering everything from cyber threats and system downtime to compliance and data security. You’ll learn how healthcare organizations can identify, prioritize, and mitigate IT risks before they impact care.Read more: https://www.truenorthitg.com/risk-management-in-healthcareConnect with us:https://www.truenorthitg.com/https://twitter.com/truenorthitghttps://www.facebook.com/truenorthitghttps://www.linkedin.com/company/true-north-itg/https://youtube.com/@TrueNorthITGIncBothellhttps://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXt

Epic software stores over 325 million patient records across the globe and is a leading EHR and EMR software. But, what is Epic in healthcare, and why is it the backbone of so many patient care organizations? Listen to this episode of the True North ITG podcast and find out! Read more: https://www.truenorthitg.com/what-is-epic-in-healthcare Connect with us: https://www.truenorthitg.com/ https://twitter.com/truenorthitg https://www.facebook.com/truenorthitg https://www.linkedin.com/company/true-north-itg/ https://youtube.com/@TrueNorthITGIncBothell https://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXt

Discover how the Epic EMR system is transforming healthcare with its seamless integrations and modular capabilities. In this episode, we explore its key features, including advanced analytics, patient portals, and interoperability with lab, pharmacy, and imaging systems. Learn how it enhances workflows, strengthens security, and improves patient outcomes. Read more: https://www.truenorthitg.com/epic-emr-system Connect with us: https://www.truenorthitg.com/ https://twitter.com/truenorthitg https://www.facebook.com/truenorthitg https://www.linkedin.com/company/true-north-itg/ https://youtube.com/@TrueNorthITGIncBothell https://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXt

The healthcare industry is a favored target for cyber criminals. One way to defend against cyber threats is through healthcare penetration testing processes. They help to identify risks before a hacker can as well as provide other security benefits. Find out more in our insightful podcast. Read more: https://www.truenorthitg.com/healthcare-penetration-testing Connect with us: https://www.truenorthitg.com/ https://twitter.com/truenorthitg https://www.facebook.com/truenorthitg https://www.linkedin.com/company/true-north-itg/ https://youtube.com/@TrueNorthITGIncBothell https://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXt

Phishing attacks are a significant threat to healthcare organizations, often leading to costly data breaches. In this episode, we discuss how simulated phishing tests can help healthcare providers strengthen their cybersecurity posture. Learn about different types of phishing, the importance of employee training, and how partnering with a managed IT provider can offer advanced protection. Don't miss this crucial conversation on safeguarding sensitive patient data. Read more: https://www.truenorthitg.com/phishing-simulation Connect with us: https://www.truenorthitg.com/ https://twitter.com/truenorthitg https://www.facebook.com/truenorthitg https://www.linkedin.com/company/true-north-itg/ https://youtube.com/@TrueNorthITGIncBothell https://open.spotify.com/show/0BLXxq1TyGvKRuYeDBUXXt

In this inaugural episode of the True North podcast, we delve into the fascinating intersection of healthcare and technology. Discover how innovative IT solutions like advanced EMR/EHR systems, cloud computing, and robust cybersecurity are revolutionizing patient care. Whether you're a healthcare professional or an enthusiast of tech innovations, this episode provides a comprehensive overview of the critical role of IT in modern healthcare. Connect with us: https://www.truenorthitg.com/ https://twitter.com/truenorthitg https://www.facebook.com/truenorthitg https://www.linkedin.com/company/true-north-itg/