PODCAST · society
Under the Headset - Real voices. Real chaos. The world behind the 911 line.
by Spencer | Under The Headset
Under the Headset is a deep dive into the real world of 911 — the stories, the systems, the split-second decisions, and the people behind the scenes who keep public safety moving. Hosted by Spencer, an experienced Emergency Dispatcher turned IT professional, the show blends insider knowledge, lived experience, humor, and humanity. Every episode pulls listeners into the comm center to explore the reality behind the headset: the calls that shape us, the tech that supports us (and sometimes fails us), and the resilience that keeps dispatchers going shift after shift.Follow our social media platforms:https://linktr.ee/undertheheadsetpod
-
12
The Sound of Burnout
⚠️ Content Warning: This episode contains discussions of occupational trauma, mental health struggles, emotional distress, compassion fatigue, suicide ideation, and public safety related critical incidents. Listener discretion is advised.Burnout doesn’t always look like falling apart.Sometimes… it looks like showing up to work every day while quietly losing pieces of yourself behind the headset.In this episode of Under the Headset, we explore what burnout really sounds like inside public safety communications. The nonstop negativity. The emotional exhaustion. The compassion fatigue that develops after years of domestics, assaults, crashes, medical calls, civil disputes, and callers reaching out on what may be the worst day of their lives.But burnout doesn’t come from calls alone.We dive into the realities many dispatchers know all too well: mandatory overtime, on-call demands, staffing shortages, policy scrutiny after traumatic incidents, lack of recovery time, and leadership that can sometimes feel disconnected from the realities of the floor.Through personal reflection and honest conversation, this episode examines how repeated exposure to trauma, frustration, emotional suppression, and organizational stress can slowly reshape how you react… how you cope… and how you carry the job home with you.Under the HeadsetReal voices. Real chaos. The world behind the 911 line.https://linktr.ee/undertheheadsetpod
We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.
No matches for "" in this podcast's transcripts.
No topics indexed yet for this podcast.
Loading reviews...
ABOUT THIS SHOW
Under the Headset is a deep dive into the real world of 911 — the stories, the systems, the split-second decisions, and the people behind the scenes who keep public safety moving. Hosted by Spencer, an experienced Emergency Dispatcher turned IT professional, the show blends insider knowledge, lived experience, humor, and humanity. Every episode pulls listeners into the comm center to explore the reality behind the headset: the calls that shape us, the tech that supports us (and sometimes fails us), and the resilience that keeps dispatchers going shift after shift.Follow our social media platforms:https://linktr.ee/undertheheadsetpod
HOSTED BY
Spencer | Under The Headset
Loading similar podcasts...