unfulfilled

In this episode, Fiona, CEO of NAYDAYA, shares her inspiring journey of founding a full-body skincare and wellness brand focused on supporting women through various life stages. Fiona discusses her personal experiences that sparked the idea for NAYDAYA and her mission to break down body care taboos.The conversation covers the challenges she faced in product development, marketing, and scaling the business, including launching right before COVID-19. Fiona emphasizes the importance of understanding customer needs, building a dedicated team, and remaining mission-driven.She also hints at upcoming product launches and a mini rebrand aimed at targeting a broader customer base

In this episode of Unfulfilled, we're joined by Hamish, the 23-year-old co-founder of the Shopify app Order Editing.Hamish shares the story of how he and his co-founder Kira tackled the issue of post-purchase order changes, turning a personal frustration into a thriving business. The conversation covers the inception of the idea, building a customer base, the importance of building in public, and overcoming technical challenges.Hamish also delves into the future of Order Editing, including new features and a focus on profitability. Tune in for an inspiring journey filled with practical insights and entrepreneurial grit.

In this episode of Unfulfilled, host Luke interviews Sam Matanle, co-founder of Batch LDN, a brand that specializes in casual suits. Sam shares the journey of starting Batch, the challenges faced, including a significant robbery incident, and how they turned adversity into a marketing opportunity.The conversation delves into the brand's unique production model aimed at sustainability, the shift from paid advertising to storytelling in marketing, and the importance of physical retail in building customer trust.Sam also discusses the impact of celebrity endorsements on brand growth and shares insights on key business metrics and future plans for Batch LDN.

In this episode of Unfulfilled, host Luke interviews Kelvyn Quagraine, head of brand at Art of Football.They discuss the brand's unique approach to football merchandise, the importance of cultural relevance, and the power of reactive marketing during major football events.Kelvyn shares his personal journey in the football industry, the evolution of Arthur Football, and the brand's partnerships with clubs and players.The conversation highlights the passion behind the brand and its mission to connect with fans through meaningful merchandise.In this conversation, Kelvyn Quagraine discusses the cultural significance of football and its merchandise, the impact of collaborations like the one with Guinness, and the importance of inclusivity in sports, particularly through the Women's World Cup.He shares insights on e-commerce strategies, partnerships, and offers advice for aspiring brands looking to make their mark in the industry. The discussion also touches on the future vision of expanding the Art of Football brand beyond just football to encompass other sports.

Welcome to episode 19 of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.Tune in as Adam unveils the innovative dynamics of ChaChing, a game-changing performance and customer acquisition platform that's reshaping eCommerce advertising. Learn how ChaChing allows merchants to set their own cost per acquisition, paying only upon successful conversions while giving back a substantial portion to customers.This approach has garnered significant market approval by minimising ad wastage and enhancing customer incentives.Adam also dives into strategic partnerships, the competitive edge of ChaChing, and the collaborative spirit within the eCommerce community. Don't miss this deep dive into a platform poised to become a major force in e-commerce.That’s now a wrap on Season 1, keep an eye out for a new look, revamped Season 2 coming soon!

Join Luke Plane as he delves into the transformative journey of WIRO with its founder, Tom Rees. From its inception as a design studio to becoming a leading e-commerce agency, discover the pivotal moments, growth challenges, and the unexpected impact of COVID-19.Tom reveals invaluable lessons on process building, the essence of genuine team culture, and the strategic shift to Shopify Plus.This episode is a treasure trove for those looking to understand the dynamics of e-commerce evolution, the importance of solid foundations, and visions for future success amidst a rapidly changing digital landscape.

Welcome to episode 17 of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.Explore the innovative world of what3words with partnerships manager Will Irvine, as he sheds light on their unique three-word addressing system transforming eCommerce and emergency services. Discover how this method enhances location accuracy, streamlines deliveries, and saves lives. Will dives into the challenges of changing behaviours, the power of partnerships in adoption, and the system's creation inspired by a music event mishap.Join us for an engaging discussion on the future plans, algorithm intricacies, and the passionate team driving what3words into new markets and making a global difference.

Welcome to episode 16 of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.Join Luke Plain as he sits down with Sam Jackson, Partner Growth Manager at BigCommerce, for an insightful exploration into the eCommerce world.Discover Sam's journey from recruitment to eCommerce, the essence of his role, and how BigCommerce cultivates its vital relationships with agencies and merchants. Delve into the core values of trust and collaboration that define the industry, the challenges BigCommerce face, and their strategies for future growth and development. This episode is a must-listen for anyone interested in the behind-the-scenes of eCommerce success and partnership dynamics.

Welcome to episode 15 of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.Dive into this conversation with Will Laurenson of Customers Who Click as he unveils secrets to mastering Conversion Rate Optimisation (CRO) for eCommerce. From his startup roots to developing the impactful UAM method, Will discusses overcoming agency growth challenges, strategic partnerships, and the importance of choosing the right clients. This conversation is perfect for those looking to boost e-commerce effectiveness and forge lasting brand success.

Welcome to episode 14 of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.In this week's episode, Luke welcomes AJ Saunders, the Founder of AJS Digital. They'll explore the crucial role of educating clients and share targeted strategies for nurturing and expanding your eCommerce business. Prepare for a conversation filled with actionable insights, strategic wisdom, and AJ's seasoned take on fostering growth in the eCommerce landscape.Tune in for some fascinating insights.

Welcome to episode 13 of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.Dive into the dynamic world of eCommerce with Paul Wilson from Opinew, part of Shop Circle, as he shares insights on revolutionising review management for Shopify brands. From strategies to boost monthly revenue to embracing industry changes post Shop Circle acquisition, this episode is a deep dive into innovation, collaboration, and the future of online shopping.Enjoy another fascinating episode.

Welcome to episode 12 of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.Join Luke Plane as he dives into the world of pb+j with co-founder Kyle Dutka and explore their journey in the eCommerce space. Learn about their patron-focused approach, success through referrals, and the art of maintaining culture remotely. Plus, discover the personal side of eCommerce success, from countryside living to pub culture.Enjoy another fascinating episode.

Welcome to episode 11 of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.In this episode, we’re joined by Nathan Lomax, Co-Founder at Quickfire Digital. We’ll explore the journey of Quickfire Digital as Nathan shares his insights into growing a Shopify-focused e-commerce agency, from overcoming challenges to valuing community, mentorship, and the crucial balance of work-life and mental health.A must-listen for e-commerce enthusiasts.

Welcome to episode 10 of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.Join us as Marcus Hemsley, co-founder of Fountain Partnership, reveals the strategies that skyrocketed their digital marketing success. Learn about client-focused approaches, optimising e-commerce, and building a winning team culture. Marcus delves into optimising website conversions, the impact of industry awards, and the importance of a full-funnel approach. He discusses the value of culture in recruitment, team building, and sustaining long-term business relationships.Essential listening for insights on elevating your digital marketing game.

Welcome to episode 9 of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.Joining us this week is Rich Evans, the Founder of Get Better Ltd. In this episode we discuss the importance of setting long-term goals for sustainable growth, how you can craft job descriptions that reflect the company’s values, how being transparent about salaries can attract the right candidates and how to create an attractive work environment.Enjoy some fascinating insights from Rich.

Welcome to episode 8 of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.Joining us on this episode is Shivali Bennion, Head of Commercial at Bolt Digital & D2C Live. In this episode, we explore the importance of strategic focus to ensure brand growth and how D2C Live are providing a platform for brands to connect, learn and share insights. We also discuss their Eccomm Success Scorecard, which gives an overview of essential elements for D2C brands, and much more.Enjoy a fascinating episode.

Welcome to episode seven of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.Joining us this week are Sam Wright & Monika Ratneice, MD & Head of Commercial at Blink SEO & Macaroni. In this episode we discuss the importance of category pages, scaling with a strong product market fit, the Macaroni origin story and much more.Tune in for an insightful episode of Unfulfilled.

Welcome to episode six of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.In this episode we’re joined by Matthew Steinbrecher, Vice President, Partnerships at Reach, in this episode we discuss why Team Growth is so important, how it’s important to have empathy for your team dynamic and why eCommerce brands should use Reach when looking to take their business international.

Welcome to episode five of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.We’re joined by Sarah Mizzi, Product Manager at Shop Circle, in this episode we talk about how Shop Circle kept it positive whilst growing their business so quickly and why the eCom industry is the best.

Welcome to episode four of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.  We're joined by Alex Locke Co-Founder at 506.io. In today's episode we talk about how 506.io treats all their apps as individual businesses, why goal setting is so important and how hard running an online store can be. 

Welcome to episode three of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.  Today, we are thrilled to have Franz Purucker, the Co-Founder and Managing Director of the Hive App. In this episode, we dive deep into the importance of client communications in the fulfillment sector, their journey from one to ten clients, and the remarkable impact this growth has had on the logistics sector. 

Welcome to the second installment of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.  Join us in today's episode as we sit down with  Anthony Barone from StudioHawk, a specialised agency dedicated to search engine optimisation (SEO). During this episode, we journey through Anthony's experiences, including his relocation from Australia to the UK, his role in fostering partnerships, deep diving into the world of SEO, StudioHawk's relocation opportunity for UK talent to go to Australia, the agency social club, and the unique StudioHawk culture.

Welcome to the first episode of Unfulfilled, the podcast that delves into the journeys of people shaping the eCommerce landscape.  Join us in today's episode as we sit down with Brant McNaughton and Alfie Payne from Ecce, an award winning e-Commerce specialist.In this episode, we delve deep into their remarkable journey, exploring the highs, lows, and the challenges they've encountered along the way.