Unlocking Real Estate | UBC Real Estate Division

The Real Estate Services Act (RESA) sets the regulatory framework for real estate professionals in British Columbia. In this episode of Unlocking Real Estate, host Celine Li and Devin Kanhai, Executive Director of the UBC Sauder Real Estate Division, break down Chapter 2 and explain how RESA protects the public and maintains confidence in the real estate industry.The discussion covers the different categories of real estate services, licensing levels, and supervision responsibilities. The episode also explains discipline and enforcement by BC Financial Services Authority (BCFSA), including professional misconduct and conduct unbecoming, and introduces REDMA to highlight additional consumer protections in development and presale transactions.

Agency law governs how real estate licensees interact with consumers and defines the duties, disclosures, and boundaries of those relationships. In this episode of Unlocking Real Estate, host Celine Li is joined by Devin Kanhai, Executive Director of the UBC Sauder Real Estate Division, to unpack Chapter 12: The Law of Agency and explain why it is foundational to ethical and lawful practice.The episode explores how agency relationships are created, the risks of implied agency, and the importance of disclosures and informed consent. Listeners will learn how designated agency works in British Columbia, why dual agency is largely prohibited, and how fiduciary duties—such as loyalty, confidentiality, and managing conflicts of interest—apply in real‑world scenarios like open houses and working with unrepresented buyers.

Marketing is essential to building a successful real estate practice — and it goes far beyond advertising. In this episode of Unlocking Real Estate, host Celine Li is joined by Kelsey Marshall, Legal Education Specialist at the UBC Sauder Real Estate Division, to explore Chapter 25: Introduction to Marketing.The episode introduces core marketing concepts such as consumer‑focused marketing, target markets, and positioning. The episode also covers the marketing mix, branding, advertising and personal selling, along with key compliance requirements under the Real Estate Services Rules. The discussion concludes with practical insights into listing presentations, CMAs, and marketing plans that balance creativity, professionalism, and regulatory responsibility.