UnTangled

The AI conversation has a gate. And it wasn't built by accident. Women are showing up to AI differently, slower, sharper, asking the questions no one else is asking. Anne Murphy (She Leads AI) and Jen Frazier sit down to talk about what happens when you refuse to stay on the consumer side of the biggest shift in a generation. No hot takes. No hype. Just two women in the arena.Read More: https://fireflypartners.com/resources/video/untangled-with-anne-murphy-the-gates-are-there-for-a-reason/

Jen sits down with Ian Hager, Firefly's Client Relationship Manager, to talk candidly about our adventures with no code website builders. There are so many fun things to experiment with these days. Are they perfect yet? No, but it is an interesting moment in time to document where things are with these tools and hear what others have learned in their forays as well.Read More: https://fireflypartners.com/resources/video/untangled-with-ian-hager-no-code-website-tools-honest-messy-and-worth-talking-about/

Jen and Jen got into the weeds of what sustainable AI can look like for folks in the social sector who care deeply about these issues. It is more than just picking the right tools, it is about what goes into responsible adoption, creating meaningful guardrails for your team, and thoughtful use. Take a listen!

Dirk from DTG in Vancouver BC shows off a few AI Agents that can help your website visitors navigate through donation workflows, event registrations, volunteer sign ups, grant applications, and more. Tune in to see what folks can build and place on their site in all sorts of strategic ways.

Sal Salpietro from Dataro and Jen break down the basics of predictive AI: What it is, how long it has been around, and what sorts of amazing things it can tell you about your donors and prospects.Read more: https://fireflypartners.com/resources/video/untangled-with-sal-salpietro-the-ai-your-fundraising-team-should-already-be-using/

Jen and Rachel talk through some concrete ideas for nonprofit leadership to get their organizations moving into AI adoption with care and values alignment.Read more: https://fireflypartners.com/resources/video/untangled-with-rachel-kimber-from-stuck-to-strategic/

Jen and Bree did a run down of some of the best sessions at the Cool/Scary AI Summit the day before NTC. It was less, what is this crazy AI thing and more What are the amazing cool things people are already building with AI? It was great fun, eye-opening, and thought-provoking.Read more: https://fireflypartners.com/resources/video/untangled-live-from-ntc-with-bree-benn-hot-takes-from-the-cool-scary-ai-summit/

Jen and Taylor chat about tactical uses of AI for nonprofit teams. We get beyond the unhelpful hype of over-promising cure-alls or doomsday fear mongering and get down to brass tacks. Watch the full episode if you want to learn some valuable and real-life use cases that can help save your team valuable time.Read more: https://fireflypartners.com/resources/video/untangled-with-taylor-wilson-ai-beyond-the-hype-whats-actually-working-right-now/

Ryann and Jen talked about the various types of folks you have at nonprofits and companies when it comes to AI adoption - skeptics sitting in the car in the parking lot, some folks on the beach or wading into the water, and some folks swimming way out past the safety buoys, and how to create a values aligned approach to your organization's use of AI.Read more: https://fireflypartners.com/resources/video/untangled-with-ryann-miller-before-you-dive-in-what-nonprofits-should-actually-do-before-using-ai/

Peter Genuardi and Jen Frazier sat down to talk about the amazing tools he and his team at See the Stars have built to help folks navigate the dizzying mix of government websites and forms and processes needed to find out what assistance programs or benefits they are eligible to receive. They are helping take folks the last mile in what is an overly burdensome process that is designed to frustrate, overwhelm, and cause folks to abandon their cause. Take a listen for some inspiration and hope in learning some of good that is being built with AI tools.Read more: https://fireflypartners.com/resources/video/untangled-with-peter-genuardi-using-ai-to-strengthen-the-social-safety-net/

Jen and Aram Fischer, CEO and Co-Founder of Change Agent AI, talk about the underpinnings of the arguments and ideas around what it takes to build tools from the social good sector. Aram has lived it and has real tales to tell!Read more: https://fireflypartners.com/resources/video/untangled-with-aram-fischer-the-social-sector-cannot-afford-to-sit-this-one-out/

For our first UnTangled episode of the 2026 spring season, Tommy Spann is back! This time he is live coding a new feature on his new company's website using Claude Code, Google Studio, and MS Visual Studio. It is a wild and crazy time when a non-coder can create an entire website, product platform, and more without knowing a line of code!Read more: https://fireflypartners.com/resources/video/ai-non-coders-and-the-speed-of-whats-now-possible/

In our holiday special, and last UnTangled episode of 2025, Drew Daniels, Founder of GritFound, tells Jen all about End-of-Year giving trends and breaks down what donors can still do before the last 3 days of the year, which are traditionally the biggest giving days of the year.Read more: https://fireflypartners.com/resources/video/untangled-with-drew-daniels-what-to-do-today-for-year-end/

Jen sat down with Delia Coleman, Deputy Director from Equal Rights Advocates, an amazing nonprofit working on gender equity policy. Delia brought up the gender gap in AI adoption, as much or more than we see with women and tech across the board, and what a devastating impact this has on the nonprofit sector.Read more: https://fireflypartners.com/resources/video/untangled-with-delia-coleman-why-the-ai-gender-gap-is-a-nonprofit-risk/

Jen and Maan dig into the real secret of AI success: mapping your processes and using automated workflows to break down data silos, save time, and create more personalized experiences for donors, staff, and clients. Together they demystify how practical tools—like Zapier and AI-driven messaging—can turn everyday nonprofit operations into smoother, smarter systems.Read more: https://fireflypartners.com/resources/video/untangled-with-maan-sacdalan-3-automations-to-actually-make-your-workday-easier/

In this episode of UnTangled, I sit down with Mason Weintraub (they/them) for a candid conversation about what digital leaders are truly navigating right now. We talk about the human side of digital work: uncertainty, overwhelm, burnout, and the pressure to keep up. Mason shares why curiosity and humility are becoming essential leadership traits, how the three layers of leadership show up inside organizations, and what it takes to support teams in a moment of constant change. If you’re leading or supporting a digital team, this conversation will give you a fresh, honest look at what people need from leadership today.Read more: https://fireflypartners.com/resources/video/why-great-leaders-need-to-lean-into-curiosity-and-humility/

Maya and Jen explore how AI is reshaping web design, development, and broader nonprofit operations—not by replacing humans, but by streamlining repetitive tasks so teams can focus on strategy, clarity, and storytelling. Jen and Maiya dig into practical examples from their own agencies, from content-workflow tools to smarter internal processes, and highlight how nonprofits can prepare by documenting their knowledge, tightening workflows, and experimenting with low-risk AI applications. The through-line: clear thinking unlocks better tools, better collaboration, and better outcomes.Read more: https://fireflypartners.com/resources/video/untangled-with-maiya-holliday-what-does-ai-for-social-impact-look-like/

Jen sat down with Kronda Adair of Karvel Digital, who walks us through why most “systems work” doesn’t work—and introduces a new visual tool that’s designed specifically to help teams operationalize their knowledge, not just diagram it.What makes this different: Kronda shares her screen and gives us a live demo of Decision Grade documentation that actually supports decision-making in real time—not six weeks later in a dusty SOP doc.If your nonprofit is stuck reinventing the wheel every time someone goes on vacation—or you’re onboarding new team members with vibes and vibes only—this episode is your invitation to build systems that work, even when you’re not around to explain them.Read more: https://fireflypartners.com/resources/video/slow-down-to-speed-up-why-process-mapping-comes-first/

In this episode of UnTangled, Jen Frazier talks with Ted Fickes of Bright+3 about staying grounded while doing good work in uncertain times. They dive into how nonprofit leaders can plan, cope, and keep moving forward without burning out—plus practical ideas for authentic connection, digital strategy, and end-of-year fundraising sanity.Read more: https://fireflypartners.com/resources/video/resilience-through-intention-finding-your-way-back-to-what-matters/

Jen and Pam from Firefly chat about all things fundraising to prepare folks for the EOY giving season.Read more: https://fireflypartners.com/resources/video/untangled-with-pam-trzop-hot-takes-on-fundraising-in-2025-dafs-ytd-trends-and-eoy-prep/

Jen Frazier sits down and talks with Tony Martignetti about how to have thoughtful planned giving conversations at your organization.Read more: https://fireflypartners.com/resources/video/planned-giving-stop-treating-it-like-a-death-conversation/

Jen sits down with Duncan McGovern from Pedal Lucid to discuss the finer points of creating and driving engagement with a solid data strategy. Because it is all about how you want to capture, retain, and use data to enable smooth donor journeys with your organization.Read more: https://fireflypartners.com/resources/video/untangled-with-duncan-mcgovern-crawl-walk-hike-to-data-maturity/

Jen chatted with Tracy Evans from the Fred Hutch Cancer Center about getting back to the basics when it comes to outreach and donor engagement. Too often, organizations become distracted by the shiny new tools or complicated tech stacks and lose sight of the fundamentals that underpin the personalized and thoughtful experiences that remain the building blocks of great donor cultivation and long-term relationship building.Read more: https://fireflypartners.com/resources/video/untangled-with-tracy-evans-perfect-the-basics-to-reach-your-goals/

Jen sits down with Ben Childers from Stratovation Partners to talk about the major trends and highlights from the Cool/Scary AI Sh!t Meetups that have happened so far.Read more: https://fireflypartners.com/resources/video/untangled-with-ben-childers-be-curious-and-experiment-with-ai/

Jen talks with Cathy Renna, Communications Director at the National LGBTQ Task Force, about why truth-telling in the current times we are in is more important than ever. We dive deep into alternative media sources, ways to stay hopeful even when it feels like things are falling apart, and the importance of community building.Read more: https://fireflypartners.com/resources/video/untangled-with-cathy-renna-speaking-truth-in-hard-times/

Jen sits down with Ben Freda from BFC Digital to talk through how nonprofits can start to chart a path forward toward AI Adoption inside their organization. Somewhere between panic and fear, there is a middle ground to learning, staying true to your values, and creating efficiencies.Read more: https://fireflypartners.com/resources/video/untangled-with-ben-freda-5-steps-for-nonprofits-to-clear-a-path-to-ai-adoption/

Jen and Emily Goodstein trod the well-worn territory of why your tech problems are usually people problems with some new ideas on the topic. Tune in and listen for some ideas on how to break through the chaos and identify the root problems behind your outreach and engagement woes. WARNING: The audio on this file is a bit choppy!Read more: https://fireflypartners.com/resources/video/your-tech-problems-are-usually-people-problems/

Jen chats with Sade Dozan from Borealis Philanthropy to talk about the importance of keeping the people front and center in the work—especially if it's equity-centered and movement work. Technology and tools will never take the place of human interactions and personal relationship building that is essential for fundraising and movement building.Read more: https://fireflypartners.com/resources/video/people-before-platforms-real-talk-from-untangled/

Jen welcomes Maureen Wallbeoff to UnTangled to talk through her top five tips to help nonprofit teams manage their tech platforms like a pro.Read more: https://fireflypartners.com/resources/video/people-before-platforms-real-talk-from-untangled/

Anna Hetzel of Strange Birds joins Jen on UnTangled to discuss strategies and fresh ideas around how to stay true to your mission with your messaging, even in the scariest of times. If you do any equity-minded work and have been struggling with how to describe what you do and stay true to your mission without drawing too much unwanted attention, this episode is for you.Read more: https://fireflypartners.com/resources/lashing-our-boats-together-messaging-bravely-in-rough-waters/

In this episode, Jen is joined by Brad Caldana from the Center for Digital Strategy to discuss the mindset shift that nonprofits must make to thrive with AI. We break down some of the types of AI and ways it can be beneficial for nonprofits to adopt low-hanging fruit to make their teams more efficient. Brad does a real-time walkthrough of using ChatGPT, a generative AI tool, to create personas and talks about how nonprofits need to just start diving in and using the tools to become more familiar with them. Once they see the benefits, the possibilities really start to open up.

Jen Frazier of Firefly Partners and Tommy Spann unpack the myths and fears around the notion that AI is here to take our jobs. Listen in for some practical tips and ways to think about AI adoption as a good thing for your organization rather than something to fear or dread.Read more: https://fireflypartners.com/resources/video/before-you-plug-in-the-robots-what-nonprofits-need-to-get-ai-ready/