When In Doubt, Reboot.

PODCAST · technology

When In Doubt, Reboot.

Every other week, Art Pugach and Mairead O'Donovan sit down to discuss all things technology. From retro games to AI, this dynamic duo covers it all! Tune in to listen, follow us on socials, and always remember: When In Doubt, Reboot!

  1. 58

    Episode 57 - WIDR Power of Partnership: MXS Commerce & Queue Associates Team up to Create Quick Connect

    Tune into the latest episode of the When in Doubt Reboot podcast where Art P. and Mairead O'D. interview Harry Z. of the MXS Commerce team. Our hosts ask Harry his thoughts on the Queue / MXS Commerce partnership as well as AI's evolution in the tech industry. Listen in to find out more about the happens around Queue Associates and our other great partners!

  2. 57

    When In Doubt, AI and AI in White-Collar Workforces (Ft. Yiannis Antoniou)

    Seize the Future: Take Control Before AI Takes Control of You The AI shift is happening. And it’s only getting faster.  Opportunities are expanding for those ready to lead and innovate. The pace is fast, and those who move decisively will shape what’s next.  Episode 56 of the WIDR Podcast delivers the direction and clarity needed to thrive in an AI-powered economy.   Yiannis Antoniou, CTO at Lydatum, a Data and AI consultancy based in NYC, joins Art Pugach and Mairead O’Donovan to explore how forward-thinking professionals are adapting quickly and intelligently: Engineers are evolving their skill sets to guide the AI they helped build Creatives are embracing new tools to redefine storytelling, design, and impact Data leaders are turning governance into a strategic weapon for speed, trust, and market edge Reimagining with AI, enabled by Data – that’s the name of the game.  Reacting is too late. The work to prepare starts now. 

  3. 56

    Episode 55 - When In Doubt, the Future of CRM

    AI is reshaping how businesses connect with customers—and CRM is leading the charge. This week on When In Doubt, Reboot, Art Pugach and Mairead O'Donovan chat with Christopher Smith of Empellor CRM about the future of CRM in an AI-driven world. From automation to analytics, discover what’s next and why it’s "a very exciting time right now for CRM and its future.”.

  4. 55

    When In Doubt, Human Resorces Digitalization (Ft. Adam Kovacs)

    Tune in to the latest episode of When in Doubt, Reboot with Mairead O'Donovan and Art Pugach, brought to you by Queue Associates. This time, they’re chatting with Adam Kovacs from Hubdrive about how HR is going digital—and what that means for teams making the switch from Dynamics GP to Dynamics 365. You’ll hear how Hubdrive’s all-in-one HR solution uses the cloud and Microsoft Copilot to make HR smoother, smarter, and more connected.  The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 

  5. 54

    When In Doubt, Business & Tech in the Caribbean (Ft. James)

    In this episode of When In Doubt, Reboot, we take you deep into the Bermuda Triangle— not for myths and disappearances, but for a real business discussion with James Davis, Director of Queue Associates' LATAM and Caribbean office. We explore the unique positioning of Bermuda as a bridge between North America, Europe, and Latin America, how cultural nuances shape business operations, and why patience is key when working in the Caribbean market. From insurance giants to ERP transformations, James shares insights into the region’s growth, opportunities, and ' role businesses.The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership. Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  6. 53

    When In Doubt, Women in STEM: Leadership and Change (Ft. Emily)

    In episode 52, we are joined by Emily Carlson, host of the Powered by Authenticity podcast and co-author of the bestselling book Evolution of Leadership in STEM: Women Catalyzing Change. Emily shares insights into career development, the importance of mentorship, and how her book aims to inspire and empower the next generation of female leaders. Tune in for an inspiring discussion on leadership, innovation, and the future of women in STEM. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  7. 52

    When In Doubt, Discover Copilot in New York.

    In episode 51, We recap the recent Microsoft Copilot event held in New York, where Queue Associates had the privilege of presenting to a live audience of 50+ attendees. The event featured interactive demos of Microsoft Dynamics 365 Business Central and Microsoft 365 Copilot, showcasing how AI can drive innovation, efficiency, and productivity in business processes. From licensing insights to practical applications, the hosts cover the highlights, key takeaways, and vibrant discussions that emerged during the event. Hear how Queue Associates continues to lead the way in empowering businesses with cutting-edge AI solutions! The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  8. 51

    Celebrating 50 Episodes: The Evolution of Tech & AI on When in Doubt Reboot

    In our milestone 50th episode, co-hosts Art Pugach and Mairead O'Donovan reflect on a year of thought-provoking discussions, tech insights, and AI advancements, from the importance of testing updates and cybersecurity to the rise of AI tools like Copilot. This episode highlights key lessons from 2024 and exciting predictions for 2025. Tune in for insights on tech trends, AI in business, and the evolving role of IT in a rapidly digitising world. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  9. 50

    When In Doubt, Secure AI Integration with Copilot (Ft. Peter)

    In episode 49 of When in Doubt reboot, we explore how to securely integrate Microsoft Copilot into your organisation. Our guest, Peter Graham, discusses essential practices like multi-factor authentication, conditional access, and data governance using tools like Microsoft Purview. Learn how Copilot enhances productivity while safeguarding sensitive data. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  10. 49

    When In Doubt, Rethinking Education with AI (Ft. Kiba)

    In episode 48 of When In Doubt, Reboot. We explore how AI reshapes education, featuring second-year computer science student Kiba. From using AI tools like ChatGPT to create personalised study materials to integrating neural networks into coursework, the discussion highlights AI's impact on learning while addressing ethical concerns and the importance of critical thinking. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  11. 48

    When In Doubt, Let Copilot in Azure Take the Lead

    In this special demo episode of When in Doubt, Reboot, Art Pugach, Chief Technology Officer at Queue Associates, showcases the transformative power of Copilot in Azure. The demo covers the creation of MySQL databases, troubleshooting, and best practices—all powered by Copilot’s AI-driven features. This real-time demonstration highlights how Copilot simplifies cloud management and helps users optimise their Azure experience easily. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  12. 47

    When In Doubt, Retail Rewired: Adapting Through Tech (Ft. Martyn)

    This week, join our guest, Martyn Hall, from Queue's EMEA office as they explore the "Back to Basics" blog series, diving into retail’s tech-driven transformation. Discover how Dynamics 365, AR, AI, and IoT reshape retail, enhance inventory management, and personalise customer experiences. Tune in for insights on the evolving digital commerce landscape and how these tools help retailers stay competitive! The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  13. 46

    When In Doubt, Demystifying Dynamics 365 for Finance & Accounting (Ft. Maisie)

    In this  When in Doubt Reboot episode, we chat with Maisie Molyneux from our EMEA team about the Back to Basics blog series. Covering Dynamics 365 essentials for finance and accounting, we dive into how ERP and CRM tools simplify cash flow management, boost cybersecurity, and support business growth with accessible, jargon-free insights. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  14. 45

    When In Doubt, Many Sides of Microsoft Copilot

    In this episode, Art breaks down the expansive capabilities of Microsoft Copilot. They explore how Copilot transforms everyday tasks with AI, from its foundation in OpenAI’s GPT-4 to its integrations with Microsoft 365, Dynamics, and Azure. Learn how to optimize your workflow, improve team collaboration, and enhance security—all with the help of Copilot. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  15. 44

    When In Doubt, Humanizing Tech Through Conversations (Ft. Karl)

    In episode 43, we welcome Karl Ufert, the Global Chief Marketing Officer of Queue Associates, to chat about B2B podcasting. Karl shares his journey into technology and marketing, recounting his long-standing collabouration with Queue Associates and CEO Jeffrey Goldstein. Queue progressively explores the evolution of podcasting as a business tool, emphasizing its power to humanize companies and build long-lasting relationships in the tech industry. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  16. 43

    When In Doubt, Inside GovID and Cyber Challenges ( Ft. Adam)

    This episode, we are joined by special guest Adam Butler, a contract specialist with over two decades of experience in government work. Together, they explore the intricate world of government software, focusing on challenges with procurement, security, and identity management systems like GovID. Adam shares insights on the differences between commercial and government tech ecosystems, the complexities of GCC and GCC High platforms, and the evolution of cybersecurity standards in government.  The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  17. 42

    When In Doubt, Break Up the Monopoly: Google's Antitrust Showdown (Ft. Joseph)

    In this episode, we dive into one of the biggest tech legal battles of recent years: Google's antitrust ruling. Joined by Joseph Savage, Queue Associates' in-house legal counsel, they break down the implications of the ruling, the history of monopolies, and what it means for the tech industry moving forward. From AT&T’s breakup to Microsoft’s Internet Explorer case, they explore how monopolies affect innovation and competition. The conversation also touches on AI integration, security, and how these legal battles may shape the future of technology. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  18. 41

    When In Doubt, The Microsoft MVP Journey (Ft. Jun)

    In episode 40, we’re thrilled to welcome back Jun Wang, Senior Dynamics 365 Consultant and freshly awarded Microsoft MVP. Our Hosts engage Jun in a lively conversation about his recent MVP achievement, the journey leading up to it, and what it means to hold such a prestigious title. Jun shares valuable insights into the MVP process, the importance of community engagement, and advice for aspiring MVPs. He also discusses the evolving nature of Microsoft certifications and the commitment required to maintain them. Whether you're an IT professional or just curious about the world of Microsoft certifications, this episode offers an inspiring and informative look at what it takes to stand out in the tech community. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  19. 40

    When In Doubt, Microsoft 365 Licensing and Security

    In this Episode, Our hosts will take you on a journey into the complexities of Microsoft 365 licensing and security, from discussing the differences between licensing options to explore the importance of optimising your Entra ID. The hosts also touch on the challenges of managing a distributed workforce, the significance of multi-factor authentication and the critical role of security in today's digital landscape. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  20. 39

    When In Doubt, Live Events for IT Professional Growth (Ft. Harry)

    In this episode, we take our audience to the world of live events with special guest Harry Brelsford, CEO of SMB Nation. The conversation explores the significance of industry events for IT professionals and highlights some must-attend gatherings on the horizon. Harry shares his expertise on why live events remain crucial for professional growth. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠!

  21. 38

    When In Doubt, Azure SQL: Cost & Performance Optimization

    This episode Art and Mairead dive into the world of Azure SQL Server and its optimization. Art delivers a comprehensive presentation on Azure SQL, including an overview of its benefits, cost optimization strategies, and performance management tips. The discussion covers essential topics such as different service tiers, hardware configurations, the importance of budget alerts, and setting up performance monitoring. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  22. 37

    When In Doubt, Inspiring the Dynamics Community (Ft. Jun)

    In this episode, we are joined by special guest Jun Wang, Senior Dynamics Consultant. Jun shares insights into the Microsoft Dynamics community and forums, highlighting their importance for support and information. He also discusses how he became involved in the community, the value of sharing knowledge, and his recent recognition as a super user.  The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  23. 36

    When In Doubt, Redefine Subscriptions with Work 365 (Ft. Ismail & Todd)

    In this episode, we welcome two special guests Ismail Nalwala, CEO and founder of Work 365, and Todd Reisenauer, Partner Sales Executive. They discuss the evolution of Work 365, its value in consolidating subscription and billing data, and the importance of leveraging. Microsoft's Power Platform for seamless customer management. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

  24. 35

    When In Doubt, Phone Backup and Recovery

    In this episode, Art and Mairead discuss the often-overlooked importance of phone backup and recovery. Art shares a recent experience where his phone was smashed, highlighting the necessity of backup systems. They delve into practical tips on managing phone data and the significance of multi-factor authentication. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠⁠

  25. 34

    When In Doubt, Steakhouse, Network Segmentation and Partnership

    In this episode, Art and Mairead share their experiences and insights from a recent business event at a steakhouse near Rockefeller Center. They delve into a productive roundtable discussion on internet security, cloud solutions, and the importance of proper infrastructure and backup checks. The episode highlights the value of strong partnerships and collaborative efforts to ensure robust IT security and business support. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠

  26. 33

    When In Doubt, SharePoint Version Control, and IT Best Practices

    In this episode, Mairead and Art share insights on the importance of internal partnerships and effective communication. They emphasize the significance of version control and document management and discuss how version history in SharePoint allowed them to restore the file quickly, averting a potential crisis. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠

  27. 32

    When In Doubt, Digital Purchases and Security

    In this episode, Art shares a personal story about how a seemingly innocuous purchase for his niece turned into an unexpected IT lesson. Discover how a simple purchase for children turned into a lesson on the importance of multi-factor authentication, separating personal and professional devices, and the benefits of using gift cards for digital purchases. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠

  28. 31

    When In Doubt, B2B E-Commerce: Common Pitfalls and Solutions (Ft. Brad & Sara)

    In this episode of “When in Doubt, Reboot,” Brad Vorbeck, Senior Corporate Marketing Manager at Dynamic Web, joins us to discuss common B2B e-commerce pitfalls and how to avoid them. Brad shares his POV on defining your e-commerce vision and integrating and automating processes for a more intuitive customer journey. Special guest Sara Courtemanche joins the conversation to discuss the impact of solid SEO practices and the role of AI in optimizing marketing efforts. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠

  29. 30

    When In Doubt, Tech Vacations - Planning for Success

    In this episode of “When in Doubt, Reboot,” Our focus is on vacation planning and its importance in the tech industry. And how to ensure a smooth workflow while key team members are on vacation, emphasizing preparation, communication, and support from reliable partners. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠

  30. 29

    When In Doubt, Secure Your Personal Information: Credit Card Best Practices (Ft.Erika)

    In this episode of “When in Doubt, Reboot,” producer Erika Williams joins us to discuss the importance of secure credit card practices for businesses. We delve into the pitfalls of emailing credit card information, the necessity of PCI compliance, and the importance of proper disaster recovery planning. The team shares personal experiences and practical tips to help businesses protect their financial data and ensure smooth operations. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠

  31. 28

    When In Doubt, Crisis Ready: Mastering Disaster Recovery

    In this episode of “When in Doubt, Reboot,” presented by Queue Associates. We delve into the importance of disaster recovery and crisis management. Our conversation goes into real-world examples, including major blackouts and technological failures, to underscore the practical need for robust disaster recovery plans and the evolving landscape of decentralised work environments. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠

  32. 27

    When In Doubt, NY Times vs. OpenAI: Implications for AI Regulation (Ft. Joseph)

    In the latest episode, we are joined by Joseph again, our in-house legal counsel, to discuss the recent lawsuit The New York Times filed against OpenAI. They delve into the legal ramifications of AI, the potential impact on copyright law, and the broader implications for job security and information rights. The conversation highlights the challenges and responsibilities of using AI technology in a rapidly evolving landscape. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠⁠

  33. 26

    When In Doubt, Mastering Compliance (Ft. Chiara & Joseph)

    This episode focuses on the importance of compliance. Special guests Chiara, EMEA Director, and Joseph, In-House Counsel, delve into the significance of ISO compliance in today’s business landscape. Join us to learn more about the importance of external compliance, driven by legislation like GDPR, and internal compliance, which involves transparent processes and policies within the organisation. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠⁠

  34. 25

    When In Doubt, Multilingual, Cloud Solutions, and AI (Ft. Valentina)

    In this episode of the “When in Doubt Reboot” podcast, we invite Valentina, Business Central Functional Consultant from our EMEA team. Valentina shares her journey into the world of Microsoft Dynamics 365, highlighting the importance of multilingual skills in her role. They discuss remote work's benefits, cloud-based solutions' impact, and the upcoming AI-driven Dynamics 365 Copilot. Tune in to find out more! The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠⁠

  35. 24

    When In Doubt, Secure Development with Father-Son Duo (Ft. the Schacks)

    In this episode of the "When in Doubt Reboot" podcast, we invite Chris Schack Sr. and Chris Schack Jr. to discuss the critical importance of secure development and thorough documentation in software projects. Our discussion highlights the necessity of understanding software's front and back end, modern development practices, such as using Azure DevOps for secure development, and the significance of code reviews and branching strategies. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠⁠

  36. 23

    When In Doubt, Directions NA Insights (Ft. Dawn & Erika)

    In this episode, hosts Art Pugach and Mairead Donovan welcome Erika Williams and Dawn Goodrich to discuss the recent Microsoft Directions Conference in San Diego. They discuss the conference's significance for Microsoft partners, key announcements about Dynamics SL and Business Central, and the importance of networking. Learn about the new migration tools, Microsoft's global business promotion, and the exciting future of AI with Copilot. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠⁠

  37. 22

    When In Doubt, Tech is Tech! IT Consulting Neutrality (Ft. Alexis)

    In this episode, hosts Mairead O'Donovan and Art are joined by Alexis Pomierski, the founder of John Alexander Consulting. Alexis shares her insights on the evolution of women's roles in the tech industry, highlighting how gender dynamics influence business interactions and client relations. She emphasizes the benefits of being a technology-neutral consultant, which allows her firm to provide tailored solutions that save clients money and optimize their tech operations. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠⁠

  38. 21

    When In Doubt, AI Insider on Dynamics & Copilot (Ft. Martyn)

    In this episode, Martyn Hall from our European team shares exclusive insights from the Microsoft Envision AI Tour. Discover how AI tools like Microsoft's Copilot are transforming everyday business tasks. Tune in to learn about the highlights of AI assistants in updating CRM and managing routine sales tasks. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠

  39. 20

    When In Doubt, Inside the Mind of Queue's Star Intern (Ft. Kiba)

    In this episode, we're joined by Kiba, Queue's star intern, who is returning for a mid-term check-in and shares what he has learned about trendy AI education on campus. Kiba, a computer science student, is not just navigating the complexities of his coursework but also passionately exploring the crucial intersection of mathematics and computer science. His journey, whether unravelling the mysteries of ancient code or predicting the next big thing in tech, is a masterclass in pushing the boundaries of digital innovation, inspiring us all with his dedication and drive. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠⁠

  40. 19

    When In Doubt, AI, Cybersecurity, and Diversity (Ft.Melissa from Avalara)

    In this podcast episode, our hosts discuss the evolution of technology, the importance of security in the era of AI, and the impact of diversity in the tech industry. Guest Melissa Craig, a senior strategic manager at Avalera, shares her experiences in the tech world over the past 25 years, addressing topics like the importance of authenticity, overcoming impostor syndrome, and the value of having diverse voices in decision-making processes. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠

  41. 18

    When In Doubt, No More Mundane Tasks at Work (Ft. Mat From Pax8)

    In this episode, Our CTO Art invites Mat Batterbee from Pax8 to unravel the mysteries of Microsoft CoPilot's integration with Dynamics 365. Discover how Copilot's AI-driven prowess can transform mundane tasks into streamlined processes, enhancing productivity and safeguarding data across your organization. From real-time note transcription in Teams to intelligent customer engagement, learn how Copilot empowers users to operate at peak efficiency. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠

  42. 17

    When In Doubt, HerStory - NBA Producer (Ft. Rosie)

    In this episode, we're peeling back the layers of what it means to be a woman in the fast-paced, high-stakes world of NBA media. Our NBA producer, Rosie, shares her experience. She's been there from the cutting room in Brooklyn and Toronto to the forefront of AI-assisted editing, shaping how we experience basketball. But it's not just about the technology or the thrill of the game. It's about breaking through in a field where women are often underestimated. Our guest today meets these challenges head-on and redefines what success looks like in a male-dominated arena. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠

  43. 16

    When In Doubt, HerStory - Ask the Next Generation

    This special episode marks the conclusion of our month-long celebration of working women in tech. We celebrate the inspiring journeys of three women in leadership in our tech company. Each story is a testament to the strength, innovation, and leadership women bring to the tech table. Together, their stories weave a narrative of courage, determination, and the pivotal role of mentorship and opportunity in shaping careers. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠

  44. 15

    When in Doubt, HerStory - Global Support (Ft. Arlene & Priyanka)

    In this week’s episode, we invite our global tech support specialist Priyanka and help desk support manager Arlene to join the podcast to learn more about forming a global tech support team and the evolution of our support system. We will also discuss our team's incredible achievements, especially the remarkable women leading the way in tech.  Please join us in celebrating Women's History Month. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠⁠here.⁠

  45. 14

    When in Doubt, HerStory - Beyond Merit (Ft. Emily).

    Tune into our "When in Doubt, Reboot" podcast this Women's History Month for a raw look at women's journey in tech. Our guest, Emily Carlson, discusses the overlooked yet persistent voices of women and the reality of meritocracy in tech. Our chat delves into the industry's benefits of diversity, inclusive hiring, and cross-generational wisdom. Please join us in celebrating Women's History Month. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠⁠here.⁠

  46. 13

    When In Doubt, HerStory - Podcasting (Ft. Sara & Nora).

    In this Women's History Month special, join Nora and Sara from Queue Associates' Marketing team as they delve into podcast editing and partnership marketing. Listen in as they navigate from B2C marketing to creating content to engage in tech industry partnerships, learn about tech jargon on the job, translate it into engaging marketing campaigns, and share inspirations that drive their careers. Please join us in celebrating Women's History Month. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠⁠here.⁠

  47. 12

    When In Doubt, AI as Ally.

    Explore AI's collaborative power in "AI: Your Co-Pilot in Tech's Fast Lane." On our latest "When in Doubt, Reboot" podcast. Our CTO, Art Pugach, reframes AI as an empowering partner, not a rival. Discover how AI can boost efficiency, serve as a constructive workplace tool, and help with accurate information sourcing. The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠⁠here.⁠

  48. 11

    When In Doubt, Power of Partnership (Ft. Jaimie)

    Join us on WIDR this week as we dive into the power of partnership with our special guest, Jamie Fox from Microsoft. Jamie shares insightful stories from his journey at Microsoft from an enterprise level, how Microsoft partners with solution partners like Queue Associates to cater for the needs of small to medium businesses.  Tune in to explore:  The dynamics of Microsoft's partnerships and their strategic importance. 🤝   The magic of community engagement and its role in technological advancements. 🌍 
 Future trends in tech and how we can prepare for the exciting changes ahead. 🔮 The When In Doubt Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠⁠⁠@widrpodcast⁠⁠⁠⁠⁠ Join the discussion on ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠! Read the blog ⁠⁠⁠⁠⁠here.⁠

  49. 10

    When In Doubt, Bad Actors (Ft. Art).

    Dive into the intricate world of cybersecurity with our latest podcast episode, Join our host, Mairead, as she engages in a riveting discussion with co-host Art, unravelling the complexities of the digital threats posed by 'bad actors'—not the ones you see in films! This episode delves into the significance of monitoring network access. Through insights drawn from the likes of Edward Snowden, we explore the clandestine threats to data security. The When In Doubt, Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠⁠@widrpodcast⁠⁠⁠ Join the discussion on ⁠⁠⁠LinkedIn⁠⁠⁠! Read the blog ⁠⁠⁠here.

  50. 9

    When In Doubt, Update Dynamics GP (Ft. Carol).

    As a continuous podcast from last week on updating Dynamics SL, this week, our "When in Doubt, Reboot" will help businesses with Microsoft Dynamics GP understand the shift of GP to a modern cloud-based systems. With special guest Carol Livingston, President at Dynamics Connections Learn about: The modern lifecycle of Dynamics GP and Microsoft support timeframe The transition strategies for users moving to Business Central The value of ISVs in enhancing ERP functionality Along with Carol’s industry strategic advice on better working with your dynamic partners and planning for your business's technological transition. The When In Doubt, Reboot podcast is presented and produced by Queue Associates: The Power of Partnership.  Follow us on Instagram ⁠⁠@widrpodcast⁠⁠ Join the discussion on ⁠⁠LinkedIn⁠⁠! Read the blog ⁠⁠here.

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ABOUT THIS SHOW

Every other week, Art Pugach and Mairead O'Donovan sit down to discuss all things technology. From retro games to AI, this dynamic duo covers it all! Tune in to listen, follow us on socials, and always remember: When In Doubt, Reboot!

HOSTED BY

Queue Associates

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