PODCAST · business
Evidencia GA3-240202501-AA1-EV02. Audio
by Lorena Mejia
AudioSandra Lorena Mejia MenaoAtencion Integral al Cliente EvidenciaGA3-240202501-AA1-EV02InglesFicha: 2977528Guion: My name is Sandra Mejía, from the Comprehensive Customer Service training program, file number 2977528. The activity I am presenting is Evidence GA3-240202501-AA1-EV02 in audio format. I currently work in a telecommunications company in the Customer Service area. One of my main responsibilities is to attend to client requests, managing each case, following up and ensuring that it is resolved within the times established by Colombian law. To achieve this, I must review the PQRSF platform daily, after which I must refer each case to the corresponding area, I must carefully read the request to give an accurate response to the client and I must not overlook any details or response deadlines, since This could lead to significant fines for the company. I am also respons
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AudioSandra Lorena Mejia MenaoAtencion Integral al Cliente EvidenciaGA3-240202501-AA1-EV02InglesFicha: 2977528Guion: My name is Sandra Mejía, from the Comprehensive Customer Service training program, file number 2977528. The activity I am presenting is Evidence GA3-240202501-AA1-EV02 in audio format. I currently work in a telecommunications company in the Customer Service area. One of my main responsibilities is to attend to client requests, managing each case, following up and ensuring that it is resolved within the times established by Colombian law. To achieve this, I must review the PQRSF platform daily, after which I must refer each case to the corresponding area, I must carefully read the request to give an accurate response to the client and I must not overlook any details or response deadlines, since This could lead to significant fines for the company. I am also respons
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Lorena Mejia
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