PODCAST · business
Fortune Favours The Brave
by Howden Insurance Brokers Ltd
A regular podcast for business leaders exploring how businesses can harness risks and use them to their advantage. In each episode Howden Insurance Brokers will discuss a topical challenge or issue and what business leaders can do to overcome it.https://www.howdengroup.com/uk-en
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63
Getting cover right: The insurance implications of delegated healthcare tasks
The adoption of delegated healthcare tasks in the care sector has been occurring for many years, and the pace of change will only accelerate. In this episode we talk delegated healthcare tasks: what they are and why they only make sense when they benefit the person receiving care. Hosted by Richard Lawson, Senior Account Executive at Howden Health & Care.We sit down with Melanie Weatherley MBE, Co-Chair of the Care Association Alliance, and David Taylor, Executive Director and Head of Howden UK Health & Care to discuss the uncomfortable questions: who is competent, who is supervising, and who is actually liable when something goes wrong?From an insurance perspective, we break down why delegated tasks are hard to define, how treatment-only policies can leave dangerous gaps, and why medical malpractice insurance is often the safer foundation when clinical delegation is on the table. The big takeaway is transparency: tell your broker and your insurer what you do, what you might do, and what controls you have in place, because CQC scrutiny and real claims both punish silence.This episode is a must listen for anyone that works in social care leadership, risk or compliance.
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62
The impact of AI on accountants
Artificial intelligence is changing the way we work from every direction. It’s creating new opportunities for efficiency and insight, but as our dependence on it increases, so does the potential for risk.In this podcast, Howden Claims Director Neil Williams is joined by George Smith and Graham Reid from RPC to explore:How AI can potentially help accountants?What do the regulators think of firms using AI?What are the risks of using AI?What can be done to limit or mitigate those risks?
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61
How care homes build claims defensibility and trust
Insurance claims can be stressful, but they don’t have to be chaotic. In this episode we dig into claims defensibility to show how strong culture, clear documentation, and open communication can turn difficult moments into credible, manageable cases. Hosted by Richard Lawson, Senior Account Executive at Howden Health & Care, our latest care sector podcast provides practical steps to help care providers to reduce risk and protect their residents. With the expertise of Rishi Jawaheer, Director of the Jawa Group and Sabrina Meetaroo, Divisional Director, Head of Legal, Risk & Claims Advocacy, Howden Health & Care. We discuss what you need to do from the first hour after an incident, how to manage CQC scrutiny and the importance of staff training. The conversation then moves to outline the insurance considerations you need to make.Finally, we provide a summary on the role of digital tools can have to improve care management and discuss the importance of collaboration across providers, insurers and regulators.
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What lies beneath: A deep dive into geotechnical claims
The most expensive problems are often the ones you can’t see. In this episode of Fortune Favours the Brave, we uncover the unseen world beneath construction projects with guests Giles Tagg and Alessandro Morgan-Gianni from DAC Beachcroft, and Thomas Jones from Howden.We explore:How hidden ground conditions lead to seven‑figure claimsWhy sinkholes signal deeper geotechnical risksPractical ways engineers and developers can protect projects through better scope, evidence, and documentationYou’ll also hear about a real case involving chalk ground—where negligence was proven but caused no recoverable loss due to causation.Key topics include:What geotechnical engineers do and why uncertainty persistsHow sinkholes form and why images can misleadSampling limits, borehole density, and value engineering trade‑offsCommon claims: settlement, heave, contamination, drainage failuresDefence strategies using early expert evidence and causation analysisDirect and indirect losses - from remediation to finance costsThe Tilehurst case and its causation outcomePractical risk controls: scope, reliance, records, liability limitsHow climate change and planning reform increase claims exposurePredictions for more sinkholes, landslips, and multi‑party disputes
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59
The challenges facing care workers and the importance of staff wellbeing
What happens when those who care for others need help themselves? Understand how care providers can ensure they prioritise staff wellbeing and what the risk and insurance impacts are when these initiatives are not put in place. Hosted by Richard Lawson, Senior Account Executive at Howden Health & Care, our latest care sector podcast dives into the critical yet often overlooked world of care workers. With the expertise of Karolina Gerlich, CEO of the Care Workers’ Charity and Sabrina Meetaroo, Associate Director, Head of Risk & Claims Advocacy, Howden Health & Care. We discuss the essential work that The Care Workers’ Charity does to support the social care workforce and the key findings from their Wellbeing Report published earlier this year. The conversation then moves to workforce wellbeing and the connection this has on business and operational risk. Finally, we provide a summary of the future developments within the care sector and what providers need to continue to do to help their workers meet the complex challenges that they face.
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We need to speak about the Defective Premises Act - Part 2
The Supreme Court’s ruling in URS Corporation Ltd (Appellant) v BDW Trading Ltd (Respondent) [2025] UKSC 21 has been highly anticipated and is now regarded as one of the most significant construction law rulings in recent years. It marks the Court's first major interpretation of both the Defective Premises Act 1972 and Building Safety Act 2022.Morgan Taylor, Claims and Technical Executive at Howden, and Jonathan Carrington, Senior Associate at RPC, examine the background to the case, the Court’s findings, and the potential implications for construction and property professionals moving forward.
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57
We need to speak about the Defective Premises Act - Part 1
The Defective Premises Act 1972 has been around for nearly half a century, and yet has become a central focus recently following the Supreme Court’s decision in URS Corporation Ltd v BDW Trading Ltd. The May 2025 judgment has brought renewed attention to previously untested aspects of the legislation, with significant implications for the construction and property sector.Morgan Taylor, Claims and Technical Executive at Howden, is joined by Jonathan Carrington, Senior Associate at RPC, to explain the Defective Premises Act 1972 (DPA) and its importance, looking at the duty introduced by the Building Safety Act (2022), who is owed this DPA duty, and whether is it a DPA duty of strict or reasonable care.
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56
Care Homes in Crisis: Financial Challenges and Future Viability
Care providers in the UK are facing more and more challenges to remain a commercially viable business. Understand the steps they should take to address these challenges while avoiding the risk of underinsurance. Hosted by Richard Lawson, Senior Account Executive at Howden Health & Care. With the expertise of Nadra Ahmed, Executive Co-Chairman of the National Care Association, and David Taylor, Executive Director, Head of Howden UK Health & Care. We provide an overview of the impacts of the workforce and funding issues that care businesses face and the effect it has on a wide-ranging sector facing various risks. We discuss the work that the National Care Association does to support an industry battling with the erosion of appeal for its workforce and how the different services and levels of support that they offer helps to ensure no provider feels alone. We then discuss the proactive steps providers can take to ensure they have adequate insurance. Finally, the discussion moves onto what the future holds for the care sector and how care providers need to continue to evolve to meet the changing needs of our population.
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The Tangenty Tangents of Audit - the landscape of civil claims and risk mitigation strategies
In the second of a two-part series Neil Williams of Howden is joined by guests Richard Highley and Julian Bubb-Humfreys from DAC Beachcroft as well as Thomas Plewman from Brick Court Chambers to discuss audit reform and emerging trends in regulation. In this episode, we explore the current state of civil claims and discuss risk-mitigation strategies. If you missed the first in the series, find it here.
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54
The Tangenty Tangents of Audit - navigating regulatory risks and the impact of AI
Neil Williams of Howden is joined by guests Richard Highley and Julian Bubb-Humfreys from DAC Beachcroft as well as Thomas Plewman from Brick Court Chambers to discuss audit reform and emerging trends in regulation. Here we look at changing regulatory risks and explore how AI might impact the regulatory environment and look at emerging trends.
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53
The Care Quality Commission and how their ratings impact insurance premiums
Understand the Care Quality Commission (CQC) and the impact that their ratings system has on the insurance premiums of Care Home providers. Hosted by Richard Lawson, Senior Account Executive at Howden Health & Care.With the expertise of Becky Garnett Buchma, Managing Director at Fulcrum Care Consultancy, and Sabrina Meetaroo, Head of Risk and Claims at Howden Health & Care, we provide guidance to help care home providers navigate the challenges of a CQC inspection process.We discuss who the CQC are and examine the different ratings that a care home provider could receive from an inspection. We then delve into the impact that these ratings could have on care businesses; both from an insurance perspective and how the challenges that the CQC currently faces could lead to delays in reinspection.Finally, we provide insights to help care home providers to prepare for a CQC inspection to ensure they can attain a higher rating and the insurance policies that providers should consider for their business.
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52
Mastering Exit and Investment Strategies in a Shifting Market (part two)
Master your firm's transition strategy as we dissect the world of exit and investment options for regulated firms. Hosted by Chris Davies, Executive Director at Howden. With the expertise of Roderic Rennison, Catalysts LLP, and Alex Canham, Herrington Carmichael LLP, we look at how the Financial Conduct Authority's (FCA) intensified focus on consumer duty compliance is reshaping acquisition priorities. As we explore the shifting dynamics of the private equity market, Rennison and Canham shed light on the pivotal role of professional indemnity (PI) coverage amidst increasing regulatory scrutiny. With the private equity market experiencing a period of reassessment due to regulatory changes and budget constraints, we look into how these factors may influence future strategies and market consolidation.Practical advice is shared on how to craft straightforward business deals, limit vendor liabilities, and organise affairs in advance for successful transitions. Delve into the nuances of asset sales, the importance of aligning with partners and family, and the necessity of having a clear post-deal strategy to ensure a seamless and profitable exit.Listen to episode one.
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51
Mastering Exit and Investment Strategies in a Shifting Market (part 1)
Master your firm's transition strategy as we dissect the world of exit and investment options for regulated firms. Hosted by Chris Davies, Executive Director at Howden. With the expertise of Roderic Rennison, Catalysts LLP, and Alex Canham, Herrington Carmichael LLP, we break down the shift from traditional exit paths to modern strategic options. Whether you're a retiring firm owner or looking to raise capital, this episode offers invaluable insights into navigating the current landscape of mergers and acquisitions in the financial advisory sector.We delve into the challenges faced by consolidators and discuss how untapped growth potential presents a wealth of opportunity. The conversation moves to the practicalities of business transactions, examining share versus asset sales.Finally, we tackle the complexities of risk management in mergers and acquisitions, focusing on the interplay between sellers, buyers, and regulatory bodies. By examining insurance strategies and the necessity of professional indemnity, we equip you with the tools needed to manage potential liabilities effectively. Listen to episode two.
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50
Financial Advisers: Consumer Duty - Understanding the Regulatory Focus (part two)
Join us as Chris Davies, Executive Director at Howden, sits down with Keith Richards, Chief Executive Officer of the Consumer Duty Alliance, for part two of our deep dive into consumer duty. Resilience is key for regulated advice firms, and we'll uncover actionable insights on how they can safeguard against unintended financial pitfalls. Explore the crucial role of professional indemnity insurance and the responsibilities brokers have in keeping firms informed about policy changes. We’ll also delve into high-profile cases like the British Steel review and cover the impact of Brexit on regulatory initiatives.For information on Howden's Financial and Risk Advisers team please visit our website and find out more about the Consumer Duty Alliance here.
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49
Financial Advisers: Consumer Duty - Understanding the Regulatory Focus (part one)
Join us as Chris Davies, Executive Director at Howden, sits down with Keith Richards, Chief Executive Officer of the Consumer Duty Alliance.Consumer duty is reshaping the financial landscape, and the Consumer Duty Alliance is at the forefront of this transformation. In our conversation, we unpack the shift towards client outcomes and the cultural changes necessary for financial firms to thrive in this new era. Keith sheds light on how these regulations demand clearer, more client-focused communication. For information on Howden's Financial and Risk Advisers team please visit our website and find out more about the Consumer Duty Alliance here.
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48
Insurers: Navigating the Perils of Bad Faith (part 3)
Exploring bad faith claims: human error, the COVID-19 aftermath, and mitigation strategies. Join us with Hilary Harmsworth, alongside experts Sam Vardy and Scott Seaman, who explore these key themes for our final instalment of our series on bad faith.This episode uncovers the latest trends, from the intricate balancing act of addressing both liability and damages, to the heightened risk faced by commercial auto policies and care homes. Alongside this, we assess the sweeping impact of social inflation and economic changes on insurance lines.Beyond the trends, we dissect the implications of virtual communication on legal proceedings, revealing the subtle nuances lost in the transition from in-person to remote interactions. As bad faith claims become more frequent and severe, we also discuss effective management strategies to mitigate settlement costs. Finally, our conversation pivots to the pressing need for reform in certain states, and the broader effect of regulatory constraints on the insurance market landscape. For more information on Howden's bad faith mapping tool and the topics discussed today please contact Hilary at [email protected]
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Claims and complaints in the psychological world - part 3
What's the real story behind the Health and Care Professions Council (HCPC) complaints process, and how has it evolved over the years?Welcome to the third, and final, episode of this mini-series about claims and complaints in the psychological world. Join us as we sit down with Max Ekstein from Arch Law to peel back the layers on how psychologists navigate the regulatory landscape and how complaints are meticulously handled. We take a deep dive into HCPC's hearings and appeals process, the investigating committee panels, and the difference between its and BACP's procedures.Thank you for staying on the journey with us and listening to this short, but hopefully informative, series on claims and complaints against psychological and related professionals.
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Claims and complaints in the psychological world - part 2
We're unlocking the secrets of navigating the British Association for Counselling and Psychotherapy's complaints process with Max Ekstein from Arch Law.Welcome back to part 2 of our series on claims and complaints in the world of psychological and related professionals.We are also looking at the BACP's role and its evolving procedures, especially the significant changes since 2018 and the shift to remote hearings post Covid-19. The importance of promptly notifying insurers when faced with a complaint should also be a priority for any practitioner.Max walks us through the critical steps involved in filing a complaint, from understanding the BACP's threshold test to recognising potential complicating factors, like ongoing police investigations. Learn why most complaints meet the low bar of the threshold test and how to effectively manage early-stage issues.Join us next time in the last episode of this series, where we will be looking at the complaints process of the Health and Care Professions Council (HCPC).
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Claims and complaints in the psychological world - part 1
Ever wondered how psychological and related practitioners can protect themselves from the pitfalls of claims and complaints?In this episode, we are joined by Max Ekstein from Arch Law who unravels the complexities of safeguarding your practice and reputation. Dive into the strategies that can help shield you from issues regards to claims and complaints, and learn about the processes that will help you manage these risks more effectively.We provide insights into the crucial role of insurance policies in the allied health sector, as well as guide you through the stages of handling informal complaints, and what to expect when issues escalate to formal claims.Stay tuned for our next episode of this series where we'll dive into the British Association for Counselling and Psychotherapy (BACP) and their complaints process.
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44
Insurers: Navigating the Perils of Bad Faith (part 2)
Navigate the legal labyrinth of insurance bad faith claims as Hilary Harmsworth, alongside experts Sam Vardy and Scott Seaman, dissect this complex topic, in part two of our mini-series. In this episode we analyse certain states and jurisdictions, as outlined in our bad faith mapping tool. We also discuss different strategies for dealing with bad faith claims, and how to avoid them as much as you can. For more information on Howden's bad faith mapping tool and the topics discussed today please contact Hilary at [email protected] You can listen to the first episode in our mini-series on bad faith via our podcast platform.
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43
Insurers: Navigating the Perils of Bad Faith (part 1)
Prepare to arm yourself with the knowledge to confront the lurking dangers of bad faith claims as Hilary Harmsworth, alongside experts Sam Vardy and Scott Seaman, unveil the intricacies of insurance law. Our conversation explains how our innovative bad faith mapping tool will aid you in navigating the stormy waters of bad faith claims. Sam Vardy enlightens us on the inception and operation of this new resource, while Scott Seaman, armed with his legal acumen, dissects the ominous repercussions of bad faith on insurers, explaining the potential for staggering costs and damages, as well as imparting strategic wisdom to fortify against legal onslaughts. For more information on Howden's bad faith mapping tool and the topics discussed today please contact Hilary at [email protected]
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42
Navigating the Building Safety Act for Insolvency Practitioners & Property Receivers (P2)
Welcome back to part two, where our host Dan Williams, together with Steve Cox and Emily Clift, helps to unlock the complexities of the Building Safety Act and steer through its implications for insolvency practitioners and property receivers. This episode peels back the layers on the occupation phase of high-risk buildings, detailing the pivotal role of IPs in upholding the safety and compliance demanded by this new legislation. They dissect the responsibilities of the newly-minted duty holders - the accountable person and the principal accountable person - and the steps necessary for IPs to ensure these high-risk buildings meet the rigorous standards set forth by the Building Safety Regulator.This is no ordinary walk through legal jargon; it's a strategic briefing on navigating the high-stakes environment of building safety management. By dissecting case studies and the latest guidelines, Dan's conversation with Steve and Emily transforms complex regulations into actionable insights. They arm you with the knowledge needed to tackle building assessments head-on, manage older constructions with due diligence, and grasp the extended limitation period for habitation claims that hangs in the balance of the Supreme Court.For IPs and receivers, this episode is an essential toolkit for mastering compliance, championing resident safety, and steering clear of the legal entanglements that lurk in the shadows of high-risk property management.
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41
Navigating the Building Safety Act for Insolvency Practitioners & Property Receivers (P1)
Explore the labyrinth of the Building Safety Act with our host Dan Williams from Howden's Restructuring & Resolution team. Together, with his colleague Steve Cox and guest Emily Clift from Kennedys, they navigate its twists and turns.Equip yourself with knowledge critical for insolvency practitioners and property receivers, as they dissect the Act's origins, zero in on higher-risk buildings, and introduce the pivotal role of the new Building Safety Regulator. This episode isn't just talk; it's an invaluable toolkit brimming with practical advice to help construction and insolvency professionals maintain an unbreakable chain of information and understand the construction spectrum's varied responsibilities. Venturing further into the construction process, they scrutinize the Building Safety Act's three gateways and their distinctive implications for those in the throes of insolvency and construction. The conversation crescendos when confronting the third gateway, where compliance and meticulous documentation can mean the difference between success and costly oversights. With their expertise, they strategize on safeguarding essential documents, leveraging digital tools, and preparing for the Act's potential to hold individuals accountable.Stick with us to the end for a sneak peek into our next talk on the occupation phase, which promises to equip insolvency practitioners and receivers with crucial insights for navigating this decisive construction lifecycle stage.
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40
The Building Safety Act 2022: acting for Lenders on the purchase of leasehold property impacted by the BSA 2022 (3 of 3)
The Building Safety Act 2022 is a thorn in the side of solicitors and licensed conveyancers engaged in the sale and purchase of leasehold property. The legislation is still evolving and it is complex. In this three part series we talk with Ian Quayle of IQ Legal Training who helps us with some common sense and straightforward advice on this challenging subject. Our final podcast in the series highlights the current position that lenders are taking with reference to BSA issues on the purchase of leasehold property.
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The Building Safety Act 2022: the EWS 1, the Landlord’s Certificate and the Leaseholder’s Deed of Certificate (2 of 3)
The Building Safety Act 2022 is a thorn in the side of solicitors and licensed conveyancers engaged in the sale and purchase of leasehold property. The legislation is still evolving and it is complex. In this three part series we talk with Ian Quayle of IQ Legal Training who helps us with some common sense and straightforward advice on this challenging subject. This, the second podcast in this series, discusses how to deal with issues related to this important documentation when acting on the sale or purchase of a leasehold property impacted by the Building Safety Act 2022.
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The Building Safety Act 2022: getting started on a transaction and dealing with the vexed issue of height (1 of 3)
The Building Safety Act 2022 is a thorn in the side of solicitors and licensed conveyancers engaged in the sale and purchase of leasehold property. The legislation is still evolving and it is complex. In this three part series we talk with Ian Quayle of IQ Legal Training who helps us with some common sense and straightforward advice on this challenging subject. This first podcast discusses getting started on a transaction involving leasehold property, the questions you should ask, disclaimers you should make and dealing with the vexed issue of height.
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Dealing with Difficult Clients
The relationship between a client and their professional advisor does not always run smoothly. We need strategies to prevent difficult situations and to manage them when they occur. In this podcast Clare Yates from CY Training Works offers some invaluable and practical guidance and advice on this very issue. We encourage all our professional service firms to share the podcast across their teams. A few minutes listening to the words of wisdom from Clare will be time well spent…..and may save hours dealing with that next difficult client!
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36
A dawn raid... do they really always take place at dawn?
In this episode, Howden's Sam Vardy speaks to Adam Craggs, Partner at international law firm, RPC about dawn raids. The pair discuss what a dawn raid really entails, why they occur and how businesses and individuals should react. Adam Craggs also talks through a free mobile app, developed by RPC, that can be used to help manage a dawn raid.
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35
Exploring the risks faced by mortgage intermediaries
Neil Williams of Howden is joined by his colleague Iain Middle and guests Stacy Penn from Association of Mortgage Intermediaries (AMI) and Rachael Healey from RPC to explore the risks faced by mortgage intermediaries. In this episode they reflect on the state of the PI market over the last few years, moving on to explore what the current market is like for mortgage intermediaries. The panel then assess the historical claims environment, looking at how some of the claims they've seen might have affected mortgage intermediaries. They also look at the role and impact of claims management companies. The session concludes with a discussion on the risks mortgage intermediaries might face in the future and how those risks might be mitigated.
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34
Regulation of Professional Service Firms - Navigating the interplay between regulatory issues and PII claims
In the second of a two-part series, Neil Williams of Howden is joined by guests Alexa Jones and Niall Innes from Mills & Reeve as well as Tim Grey, to discuss regulatory issues affecting professional service firms, and lawyers and accountants in particular. Here we look at the interplay between PII and regulatory issues. There is often an overlap, and it is useful to discuss how this should be navigated. If you missed the first in the series, find it here.
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Regulation of Professional Service Firms – drivers and challenges for regulators and a look at corporate investigations
Neil Williams of Howden is joined by guests Alexa Jones and Niall Innes from Mills & Reeve as well as Tim Grey, for the first of a two-part series where experts discuss regulatory issues affecting professional service firms, and lawyers and accountants in particular. Here we briefly look at the history of regulation, the drivers and challenges for regulators and corporate investigations.
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32
International Men’s Day – Leading with Vulnerability
In this episode, our Head of Global Wellbeing Leo Savage was joined by Alex Partridge, former Olympian to discuss the prevalence of mental health in the workplace and how leaders can create a healthy and open environment for their employees.
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31
Limitation of Liability period: The impact of the BSA 2022
The topic of conversation for this podcast is the Building Safety Act 2022, a landmark piece of legislation with far reaching implications for the construction sector. The act is extensive with more than enough content for 10 podcasts so this time we are going to look specifically at limitation periods for claims and what it means for construction firms' liability. To help tackle this subject, Tom Barney from our Construction and Property Indemnity team is joined by Laurence Paddock from our legal and technical team and special guest Jonathan Carrington, a senior associate at law firm RPC.
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30
Litigation Risk Management - The lawyer
This is the third of a three part series on Litigation Risk Management where we hear from leading market experts on how clients considering or involved in a dispute can manage the associated risks using insurance and finance backed solutions.In this episode, Katie Armstrong is joined by special guest Sarah Vasani, Co-Head of International Arbitration at CMS, to provide insights from a lawyer's perspective on how law firms are utilizing these solutions to resolve disputes.If you haven't already have a listen to our previous episodes:Listen to part one - The insurerListen to part two - The funder
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Litigation Risk Management - The funder
This is the second of a three part series on Litigation Risk Management where we hear from leading market experts on how clients considering or involved in a dispute can manage the associated risks using insurance and finance backed solutions. In this episode, Rhys Williams of Howden is joined by Sean McGuiness, Investment Manager at Omni Bridgeway to give an overview of litigation funding and explore the available financial solutions pre and post judgment. Listen to part one - The insurerListen to part three - The lawyer
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28
Litigation Risk Management - The insurer
This is the first of a three part series on Litigation Risk Management where we hear from leading market experts on how clients considering or involved in a dispute can manage the associated risks using insurance and finance backed solutions. In part one, Katie Armstrong, from our Litigation Risk Management team, is joined by colleague Nick Minns, from the Structured Solutions team, and guest Ed Yell, Head of Scheme Underwriting at Litica, to focus on and discuss the available insurance solutions pre and post judgment.Listen to part two - The funderListen to part three - The lawyer
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27
The risks faced by insurance brokers - part 2
Neil Williams of Howden is joined by his colleague Steve Ray and guest James Thompson from Mills & Reeve to discuss the risks faced by insurance brokersIn this episode, they talk in more detail about risk management - breaking it down into three key areas; the paper trail, your own people and your clients - before delving into the area of claims - notifying claims and the types of claims being seen.Part 1 - The Insurer
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The risks faced by insurance brokers - part 1
Neil Williams of Howden is joined by his colleague Steve Ray and guest James Thompson from Mills & Reeve to discuss the risks faced by insurance brokers. In this episode, they look at the insurance market for professional risks, exploring the key areas, which of them really worry the insurers and where the claims come from.
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25
Value Based Pricing: What are the benefits to law firms?
In the current economic climate, law firms will be finding that clients are becoming ever more focused on the pricing and cost of legal services. Jenny Screech of Howden is joined by Shaun Jardine of Big Yellow Penguin to talk about the issue of value based pricing.
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24
Recruitment and Retention: Are you brave enough to do things differently?
Julia Graham, CEO of Airmic joins Jenny Screech of Howden and throws down the gauntlet to professional services firms, asking them to challenge their existing workplace culture and question whether this is causing problems with their recruitment and retention of talent.Recruiting and retaining talent in the current environment is going to require many professional firms to think outside the box. Firms will need to be brave enough to do things differently, make changes to traditional recruitment and working models and the management of risk needs to adapt as part of this too.
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23
ESG in employee benefits – the forgotten ‘s’
Join Paul White, Head of Technical, Howden Employee Benefits & Wellbeing and Jo Elphick, Marketing Director, Group Protection, Legal & General as they discuss ESG in employee benefits, focusing on the forgotten 'S': Social.
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The bigger impact - ESG and the environmental impact
Join Paul White, Head of Technical, Howden Employee Benefits & Wellbeing and Jack Roper, Group Head of Sustainability, Legal & General as they discuss ESG and it's environmental impact.
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21
IFAs: Beyond British Steel - what's next for the regulator?
Chris Davies of Howden is joined by guests Rob Morris (RPC) and Paul Freeman (Liberty Specialty Markets) to talk about life after British Steel and how the regulatory environment may be altered for Financial Advisers going forward, now that we've seen some of the output from the review itself.If you haven't done so already, we recommend going back and listening to the previous episodes of the British Steel pensions scandal.
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IFAs: Unpicking the British Steel pensions scandal (part 4)
Chris Davies of Howden is joined by guests Rob Morris (RPC) and Paul Freeman (Liberty Specialty Markets) to unpick the British Steel pensions scandal and redress. With the timeframe for the review having already started they’ll be discussing what the impacts are going forward for the advisory firms involved and what the future might look like.We recommend going back and listening to part one, two or three of the British Steel pensions scandal if you haven't done so already.
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19
Considering starting your own law firm? What to consider
Starting a new law firm involves a considerable level of financial and professional risk and can be a brave step in the current economic environment. If this is something you are considering, it is crucial to have an understanding of the most important issues you will need to consider in order to succeed. Neil Pointon, Divisional Director within our Solicitors PI team recently caught up with Ben Trott, Managing Director at Marketing Lawyers to highlight some key issues that are often overlooked.
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Solicitors: "Putting things right" when a mistake has been made - what should you do?
Under the Code of Conduct for Solicitors, solicitors have a responsibility to put things right when they have gone wrong, but the decision of the Disciplinary Tribunal in Howell Jones back in 2019 suggests that you could end up in trouble if you do just that. When responding to the duty to “put things right” for a client there is a considerable risk that there could be an own interest conflict leading to potential disciplinary intervention. Making the right call on whether or not you should act involves a considerable element of risk. John Wooldridge, executive director in the solicitors' PI division at Howden is joined by Paul Bennett of Bennett Briegal to discuss how to navigate these tricky waters.
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Considering a Secondment? The benefits, risks & issues for professional services to consider.
Professional services firms such as lawyers and accountants quite often agree to place one of their team on secondment, usually with a client.There are many obvious commercial and individual benefits as to why secondments are a good thing to do. But there are some issues and risks you need to contemplate. Will Sefton and Kelly Thomson, both partners at law firm RPC join Jenny Screech, consultant within the solicitors' PI team at Howden, to discuss the challenges you need to consider.
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Cyber: What you need to know, 2022 and beyond (Part 2)
In the final part of this series, Shay Simkin and Dan Leahy of Howden are joined once again by Philippa Berry of CFC Underwriting and Andrew Maher of AXIS, where they look to demystify systemic risk and clarify what the new war exclusions actually mean for companies.
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15
Cyber: What you need to know, 2022 and beyond (Part 1)
In this episode of Fortune Favours The Brave, Shay Simkin and Dan Leahy of Howden sit down with Philippa Berry, Cyber Product Leader at CFC Underwriting and Andrew Maher, Head of Cyber and Technology at AXIS to take a look at risk controls and resilience, pricing and capacity and the market as we look towards 2023.
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14
What's the worst that can happen?
In this episode of Fortune Favours the Brave, Alice Weaver speaks to Susan Langley OBE about the importance of resilience. Susan has over 30 years of executive business, financial and professional services experience, holding numerous senior roles at the likes of Gallagher UK, UKAR, the Home Office, Department of International Trade, Lloyd’s of London, Hiscox Group… to name just a few!In addition to this Susan is the Alderwoman for the City of London Aldgate Ward and has now been nominated as Sheriff of the City of London for 2023 – a precursor to the Lord Mayor position. Susan tells us her personal story of growing up in East London, finding a way to further her education and secure meaningful work, overcoming numerous knockbacks along the way.
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ABOUT THIS SHOW
A regular podcast for business leaders exploring how businesses can harness risks and use them to their advantage. In each episode Howden Insurance Brokers will discuss a topical challenge or issue and what business leaders can do to overcome it.https://www.howdengroup.com/uk-en
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Howden Insurance Brokers Ltd
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