PODCAST · business
Franchising with Right at Home
by Right at Home
Franchising with Right at Home is your go-to resource for insights, inspiration, and practical advice on building a successful in-home care franchise. Each episode dives into the world of franchising through engaging conversations with industry experts, seasoned franchisees, and key members of the Right at Home corporate team.Tune in and discover how Right at Home empowers entrepreneurs to make a meaningful impact in their communities, one franchise at a time.
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16
Q2 Executive Update with Margaret Haynes
Right at Home's President and CEO, Margaret Haynes, spoke with Sr. VP of Franchise Development, Jen Chaney, on the company's goals for Q2. Entering the year with strong growth potential and an abundance of opportunity, Margaret speaks to the booming senior care industry. Learn how franchising may be the right path for you and how Right at Home sets itself apart from other senior care franchises.Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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15
Meet the Franchisee: Ryan Naegele
Ryan Naegele has operated his Right at Home location in Chattanooga, TN, for the last decade. As an established member of our franchise network and a co-chair of the Strategic Leadership Council, he has a lot of wisdom to share with prospective owners.Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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14
Meet the Franchisee: Dan Tifft
Dan Tifft had done a little bit of everything before joining the Right at Home system. The UNC Chapel Hill grad spent a stint working abroad with Teach For America, followed by a decade in marketing for the Keurig brand coffee company, and a subsequent tenure as a Navy supply officer. In fact, Dan is still an active member of the Navy Reserves today, even as he navigates the early stages of home care franchise ownership. Listen to learn more about the franchise process and what drove Dan to launch a career in health care.Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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13
Coaching with Kiley Drog
Right at Home's Business Financial Coach, Kiley Drog, spoke with Sr. VP of Franchise Development, Jen Chaney, about the steps she takes to support franchisees. She discussed her role at Right at Home, engaging with owners, and visiting franchisee offices.Our coaching team provides immense value to the Right at Home system by ensuring they have the tools for success. Because of individuals like Kiley, we are able to continue to expand our network and support seniors who want to age in place. Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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12
Meet the Franchisee: Gulraj Shahpuri
Right at Home Franchisee, Gulraj Shahpuri, opened his business almost 5 years ago because he wanted to make an impact. Located in San Francisco, Gulraj and his wife have dedicated their careers to home care. He relocated to the United States from India because he saw an opportunity to take his business to the next level.In a discussion with Sr. VP of Franchise Development Jen Chaney, Gulraj shared advice for potential owners and his motivating factors.Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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11
Performance Groups and Coaching with Daniel Bourne
Business Success Coach Daniel Bourne spoke with Chief Growth and Strategic Operations Officer Brady Schwab about the importance of engaging with your coach. Daniel specializes in forming and facilitating performance groups for owners seeking to improve their business operations. Performance groups allow owners to share challenges and successes and hold each other accountable in reaching their personal and professional goals.Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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10
Inside the Finances with Jeff Vavricek
Chief Financial Officer Jeff Vavricek spoke with Sr. Vice President of Franchise Development Jen Chaney about the numbers behind Right at Home. He spoke on the strength of the franchise system, collecting royalties, and the benefits of being part of a franchise.Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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9
Coaching with Jaime Esquivel
Business Performance Coach Jaime Esquivel spoke with Sr. VP of Franchise Development Jen Chaney about how Right at Home supports its owners. He discussed the value of performance groups, engagement calls, and leaning on your coach. With more than a decade of coaching experience, Jaime leads his clients with authenticity. He truly cares about each owner and works tirelessly to help them thrive. Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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8
Selling with Integrity with Lisa Thomsen
Right at Home's Sales Development Coach Lisa Thomsen sat down with VP of Franchise Development Jen Chaney to chat about the sales process. When establishing your business, aquiring clients is incredibly important. In the home care industry, selling has to be approached differently than a traditional elevator pitch. Lisa has an extensive background in sales and health care, establishing her as an industry expert. Even if you hate sales with a passion, you can learn the necessary tools for success. She speaks to the coaching resources provided to new franchisees, so they can acquire their first sale. Including a week long training course where new franchisees learn more about the sales process and the do's/dont's of home care sales. Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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7
Strategic Growth with Brady Schwab
Chief Growth and Strategic Operations Officer Brady Schwab spoke with Senior Vice President of Franchise Development Jen Chaney about the strides Right at Home is making toward innovation. Brady spoke about the possibilities of harnessing AI tools and the complexity of utilizing them in the home care space. He touched on referral sources and the importance of having a diverse payer mix. Exploring the best practices that Right at Home coaches use when accepting Medicare and Medicaid clients. He also spoke to the additional support provided to Right at Home franchisees in rural territories. These owners are equipped with the same resources as other franchisees but are taught how to sell in a rural market with a large territory. Listen to learn more about Right at Home's growth strategy for 2026...Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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6
Marketing with Right at Home with Brooke Wittrock
VP of National Marketing Brooke Wittrock sat down with VP of Franchise Development Jen Chaney to discuss the marketing support provided to franchisees. Every franchisee contributes a percentage of revenue to a Brandfund which helps fund marketing efforts aimed at raising awareness for Right at Home franchisees. The Right at Home marketing team develops a fully operational website, Facebook page, and social media calander. We even post three times a week for you! Offering free social scheduling tools and prebuilt content, prospective owners don't need to worry if marketing isn't a strong skill for them. Franchisees are encouraged to personalize their website and social page with unique content. This allows potential clients and employees to learn more about the owner. Brooke shares that Right at Home does the heavy lift, so you can spend more time marketing your business in your community. Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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5
Franchise Licensing and Regulation with Doug Robertson
When establishing a franchise, especially a franchise focused around providing home care, licensure can be stressful. That's why Right at Home has a government affairs team to help guide new owners through the process. Doug Robertson is the Senior Director of Government Affairs and is responsible for monitoring and tracking individual state regulations and licensure requirements.When a new franchisee starts their onboarding process with Right at Home, Doug provides them with all the information they need to be successful. In a recent Tuesday Talk, he sat down with VP of Franchise Development Jen Chaney, to provide an overview for prospecitve owners. Licensure can be confusing, especially when it's constantly changing, but Doug is here to help. The benefit of investing in a franchise system has never been clearer. We encouage owners to rely on the resources provided to them, and Doug and his team is one of these key resources.Listen now to learn more.Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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4
Franchisee Onboarding with Stacey Brown
Right at Home's RightStart Manager, Stacey Brown, spoke with VP of Franchise Development, Jen Chaney, about the franchisee onboarding process. From the moment a franchisee makes the decision to sign a franchise agreement with Right at Home, they are assigned a RightStart coach. As a coach, Stacey guides new owners through the process of hiring their first employee, locating an office space, and launching marketing efforts. Stacey works to answer questions and connect owners with resources when she doesn't have the solution. From regulations and licensure requirements in their state, to training new hires, Stacey is there to assist. Once a franchisee officially opens their office and starts to accept clients, they graduate from the RightStart program and are assigned a Business Performance Coach. Stacey plays an essential role in helping new owners feel comfortable and adjust to operating their own business. Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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3
Executive Update with Margaret Haynes
Right at Home's CEO Margaret Haynes discussed 2026 projections with VP of Franchise Development Jen Chaney. They spoke about projected growth, AI in health care, and opportunities for innovation.From technology and workforce evolution to market opportunities and the responsibilities of modern leadership, this episode delivers insight, inspiration, and a forward‑looking perspective from one of the industry’s most respected voices.Whether you're a franchise owner, team member, or simply passionate about the future of aging services, this conversation offers a valuable look at where home care is headed next.Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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2
Caregiver Retention and Recruitment with Jessica Schultz
Join Jen Chaney as she sits down with industry expert Jessica Schultz for a conversation on one of the most pressing challenges in home care; recruiting and retaining caregivers. In this episode, Right at Home's Director of Franchise People Strategy, Jessica, shares proven strategies for attracting top talent, building supportive culture, and reducing turnover in a competitive market. Whether you're a franchise owner, recruiter, or care manager, you'll walk away with actionable tips to strengthen your workforce and deliver exceptional care. More about Right at Home:Founded in 1995, Right at Home offers in-home care to seniors and adults with disabilities who want to live independently. Most Right at Home office are independently owned and operated, and directly employ and supervise all caregiving staff. Each caregiver is thorougly screened, trained, and bonded/insured before entering a client's home. Right at Home's global office is based in Omaha, Nebraska, with more than 750 franchise locations in the U.S. and four other countries. Franchise opportunities range from $92,100 to $165,308. If you are interested in learning more or in owning a Right at Home franchise, please visit us at: https://rightathomefranchise.com/ or to read more about franchise ownership, visit our blog at: https://rightathomefranchise.com/forc/.Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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1
Business Coaching with Joe Smithberg
Right at Home's VP of Franchise Development Jen Chaney spoke with Business Performance Coach Joe Smithberg. He shared words of advice for current and prospective franchisees, emphasizing the importance of finding your 'Why.' As a mission-driven business, nothing is more important than your personal motivation for investing in quality senior care. Business Coaches provide all franchisees with resources to help them be successful. Joe discusses a few of these resources, including the value of Performance Groups. These groups give franchisees a chance to learn from each other and share challenges they are facing in their business. Presenting an opportunity for growth, performance groups are a space for honesty and open communication between owners.To learn more about becoming a franchise owner with Right at Home, visit https://rightathomefranchise.com/.#RightatHome #FranchiseOpportunity Thank you for listening to Franchising with Right at Home. Ready to explore ownership? Start here.Learn more about our available territories: https://rightathomefranchise.com/available-territories/Connect with us:LinkedIn: https://www.linkedin.com/company/rahfrandev/YouTube: https://www.youtube.com/@rahfrandevFacebook: https://www.facebook.com/RAHFRANDEV/X (Twitter): https://x.com/RAHFRANDEVQuestions? Email [email protected]
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ABOUT THIS SHOW
Franchising with Right at Home is your go-to resource for insights, inspiration, and practical advice on building a successful in-home care franchise. Each episode dives into the world of franchising through engaging conversations with industry experts, seasoned franchisees, and key members of the Right at Home corporate team.Tune in and discover how Right at Home empowers entrepreneurs to make a meaningful impact in their communities, one franchise at a time.
HOSTED BY
Right at Home
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