From Stuck to Scaling

Welcome to another episode of Traction with Tricia with Tricia Drake.In this episode, Tricia sits down with Jessica Gaylor, co-owner of Divine Window Solutions, to talk about entrepreneurship, building a service-based business, and what it takes to grow a company while delivering quality work and customer trust.In this conversation, they discuss running a family business, building a reputation in a specialized industry, and what business owners need to understand about consistency and customer experience.Jessica shares the journey of building Divine Window Solutions alongside her husband Dustin, how their company has grown, and what it takes to stand out in a competitive service industry.During this episode, the conversation explores how a service-based business grows from small beginnings into a trusted brand, why quality and reputation matter, and how businesses can create long-term opportunities through consistency, craftsmanship, and customer relationships.Jessica also shares insights about the window film and tinting industry, including how it benefits homes, businesses, and vehicles.Topics Covered in This EpisodeThe story behind Divine Window Solutions and how Jessica and Dustin built the businessWhat window tinting and protective film solutions actually do for homes, vehicles, and businessesWhy quality installation and materials matter more than people realizeThe challenges and rewards of running a family businessHow service businesses build customer trust and referralsWhat business owners can learn about growth, reputation, and long-term successIf you've ever wondered what goes into running a specialized service business, this episode gives you a behind-the-scenes look at how companies build trust and deliver real value to their customers.Whether you're a business owner, entrepreneur, homeowner, or someone interested in service-based industries, this conversation is full of practical insight.Podcast Mission / Series StatementNew episodes explore the world of entrepreneurship, leadership, business growth, and the systems that help companies move from stuck to scaling.Guest InformationJessica Gaylor – Co-Owner, Divine Window SolutionsDivine Window Solutions Trifecta Paint Protection2815 Garret Way Suite CPocatello, ID 83204Phone: 208-406-0054Email: [email protected]:www.divinefilmsolutions.comFacebookhttps://www.facebook.com/divinewindowtintingInstagramhttps://www.instagram.com/divine.window.solutions/LinkedInhttps://www.linkedin.com/company/divine-window-solutions/Host InformationTricia DrakeEntrepreneur, Business Guide, and EOS ImplementerDo you need help getting unstuck?I help leadership teams find clarity, accountability, and traction so they can build businesses that grow with intention.Book an appointment with me on my website:https://www.tractionwithtricia.com/Connect with me on socials:Instagramhttps://www.instagram.com/tractionwithtricia/Facebookhttps://www.facebook.com/tractionwithtriciadrake/LinkedInhttps://www.linkedin.com/in/tractionwithtricia/YouTubehttps://www.tiktok.com/@tractionwithtriciaSubscribe to the podcast for more episodes about getting unstuck and finding clarity in the chaos of being a business owner or entrepreneur.Subscribe for more episodes about:Business leadershipEntrepreneur growth storiesBuilding scalable companiesOperational clarity and team alignmentReal conversations with business ownersThanks for listening to From Stuck to Scaling.If you enjoyed this episode, be sure to subscribe, share it with a friend, family member or a fellow business owner and join us for the next conversation.

Most businesses don't fail because of a bad product; they fail because of "people problems." In this episode, Professional EOS Implementer® Tricia Drake brings her favorite expert onto the show: her husband, a professional therapist and author.Whether you’re arguing over how to load the dishwasher or how to hit a quarterly rock, the solution often comes down to the humans involved, not the circumstances.In this episode, we discuss:The 3 C’s of Scaling: Why Communication, Compromise, and Capital are the secret sauce for both healthy couples and high-performing teams.Learning Through the Fire: Tricia shares the raw story of launching her business while undergoing treatment for breast cancer, and how mindset (and a therapist husband) kept her vision alive.The Work of Being Human: A look inside Michael’s new book that compiles 30 years of therapeutic wisdom.Stop treating your leadership issues like business problems and start treating them like human ones.Guest Information: Michael Hartley with Hartley Mindset CoachingCheck out Michael's new book: https://a.co/d/0bLzhWs6https://www.instagram.com/hartleymindset/https://www.linkedin.com/in/michael-hartley-010348165/Do you need help getting unstuck? Book an appointment with me on my website: https://www.tractionwithtricia.com/Connect with me on socials:https://www.instagram.com/tractionwithtricia/https://www.facebook.com/tractionwithtriciadrake/https://www.linkedin.com/in/tractionwithtricia/https://www.tiktok.com/@tractionwithtriciaSubscribe to the podcast for more episodes about getting unstuck and finding clarity in the chaos of being a business owner or entrepreneur.0:00 Podcast Intro – Meet Mike Hartley2:10 Mike’s Background in Therapy and Mindset Work7:30 Discovering Mindset Coaching and The Inner Blueprint13:10 Writing the Book “The Work of Being Human”20:30 Family, Relationships, and Life Lessons28:15 Breast Cancer, Entrepreneurship, and Support35:40 Marriage vs Business Leadership Dynamics44:00 Vulnerability, Trust, and Imposter Syndrome55:10 Breaking Limiting Beliefs About Success1:04:20 How Couples Should Handle Conflict1:12:30 The Inner Blueprint and Mindset Growth1:18:40 Where to Connect with Mike Hartley

Perfection isn’t required to grow a successful business. In this episode of From Stuck to Scaling, Tricia Drake talks about why mistakes, uncertainty, and even imposter syndrome are part of the growth process. A bad decision is still a decision—and forward movement always creates the opportunity to course correct. If you’ve been stuck in hesitation, overthinking, or perfectionism, this episode will help you shift your mindset and take the next step with confidence.Do you need help getting unstuck? Book an appointment with me on my website: https://www.tractionwithtricia.com/Connect with me on socials:https://www.instagram.com/tractionwithtricia/⁠https://www.facebook.com/tractionwithtriciadrake/https://www.linkedin.com/in/tractionwithtricia/https://www.tiktok.com/@tractionwithtriciaSubscribe to the podcast for more episodes about getting unstuck and finding clarity in the chaos of being a business owner or entrepreneur.