PODCAST · business
GBS Rewired
by Sally Fletcher, Head of Thought Leadership & Community, Hypatos
This podcast is for leaders who are ready to reinvent Global Business Services for the Age of AI.Each episode brings real-world stories and practical strategies from GBS executives and transformation leaders who are redesigning operating models, modernizing data foundations, reengineering processes, and reshaping talent strategies to unlock AI at scale.We cut through theory and hype. Instead, we focus on what actually works:How to redesign your GBS operating model to make maximum use of AIHow to prepare and govern data so AI can deliver real business valueHow to simplify and standardize processes before digitizing themHow to reskill, redeploy, and re-energize your workforceHow to lead change when technology moves faster than cultureIf you're responsible for the next chapter of GBS, this podcast gives you the insights, frameworks, and candid lessons to move from ambitio
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How to Scale Agentic AI
As enterprises shift from AI pilots to full-scale deployment in 2026, the real challenges emerge — and 40% of agentic AI projects are predicted to fail. In this episode of GBS Rewired, host Sally Fletcher sits down with CK Taneja, SVP of Transformation and Innovation at Northern Trust, to unpack the operational, governance, and architectural challenges of scaling agentic AI; and how to ensure your organization beats the odds.
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ABOUT THIS SHOW
This podcast is for leaders who are ready to reinvent Global Business Services for the Age of AI.Each episode brings real-world stories and practical strategies from GBS executives and transformation leaders who are redesigning operating models, modernizing data foundations, reengineering processes, and reshaping talent strategies to unlock AI at scale.We cut through theory and hype. Instead, we focus on what actually works:How to redesign your GBS operating model to make maximum use of AIHow to prepare and govern data so AI can deliver real business valueHow to simplify and standardize processes before digitizing themHow to reskill, redeploy, and re-energize your workforceHow to lead change when technology moves faster than cultureIf you're responsible for the next chapter of GBS, this podcast gives you the insights, frameworks, and candid lessons to move from ambitio
HOSTED BY
Sally Fletcher, Head of Thought Leadership & Community, Hypatos
CATEGORIES
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