PODCAST · business

Healthcare Business & Hospital Operations – With Guest Mr. Sherif Magdy

by Healthcare Business & Hospital Operations – With Guest Mr. Sherif Magdy

Host 1 (Sarah):Welcome back to the Healthcare Business Insights podcast, where we explore the strategies shaping the future of healthcare. I’m Sarah, and with me today is my co-host, Ahmed.Host 2 (Ahmed):Thanks, Sarah. Today’s episode is extra special. We’re focusing on hospital operations, KPIs, and referrals—three pillars that drive both performance and growth. And we’re honored to be joined by a distinguished guest, Mr. Sherif Magdy, Operations Manager for Referrals at Burjeel Medical City, one of the flagship hospitals under Burjeel Holdings.Sarah:Mr. Sherif, welcome to the podcast. We’re excited to have you here with us.Guest (Sherif Magdy):Thank you, Sarah and Ahmed. It’s a pleasure to be here and to share some of our experiences at Burjeel Medical City.Ahmed:Let’s dive straight in. Big hospitals like Burjeel Medical City operate at a very large scale. Could you give us an overview of how a hospital like yours measures its KPIs?Sherif:Of course. At Burjeel Medical City