Manage Self, Lead Others: Emotional Intelligence and Leadership for Managers

Lawrence Armstrong helps leaders turn strategy into something you can actually see. In this episode, he reveals the metaphors that kept a fast-growing firm nimble and future-ready: fleet of ships vs ocean liner, roadrunner vs coyote, the visible light spectrum for smart diversification, and the flywheel moment when hard work suddenly starts pulling you forward. If you lead a team through change, growth, or competing priorities, this conversation will give you language that sticks and frameworks people will remember. Experience our episodes in a whole new way—watch every video version on our YouTube Channel. Subscribe now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 SOUND BITES [2:44] Fleet of ships vs one ocean liner . . . staying entrepreneurial, connected, and able to change direction quickly as you grow. [5:26] Roadrunner and coyote . . . balancing business development speed with operations capacity so growth stays sustainable. [7:48] Strategic diversification using the visible light spectrum . . . expand within your expertise and avoid distractions outside your “line of sight.” [10:53] The chessboard metaphor for internal talent moves . . . creating career opportunities by placing high-potential people into new markets. [14:34] The tinker toy wheel as a leadership exercise . . . spotting strengths and gaps, then building toward a more balanced “whole-brain” capability. [17:20] Good to Great thinking . . . why continuous improvement and ongoing innovation are non-negotiable if you want longevity. [18:05] The hedgehog concept . . . define your core superpower, keep refining it, and build innovation and diversification from that base. [19:16] How flywheel momentum shows up in real businesses . . . clients seek you out, innovations spread, and growth compounds over time. [20:31] Raising leadership capability with shared reading habits . . . using books as a low-cost way to lift thinking across the organisation. ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA ⁠⁠⁠⁠https://a.co/d/3WaplI9⁠⁠⁠⁠ Amazon Australia ⁠⁠⁠⁠https://amzn.asia/d/0KwghaM⁠⁠⁠⁠ You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au...⁠ === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠ === Connect with Nina Sunday on LinkedIn ⁠https://www.linkedin.com/in/ninasunday/⁠ ⁠⁠⁠⁠ === To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/⁠ ⁠⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of the page to register Learn more about your ad choices. Visit megaphone.fm/adchoices

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In the ‘Manage Self, Lead Others’ emotional intelligence and leadership podcast, Daniel Murray brings empathy back to where it belongs - at work, right in the middle of performance, trust, and everyday decisions.   In this episode, you’ll learn how empathy becomes a practical leadership tool, what “consciously curious” looks like in real conversations, and why people don’t resist change, they resist feeling ignored. Experience our episodes in a whole new way. Watch every video version on our YouTube channel. Subscribe now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1     SOUND BITES [1:34] The “Gantt chart blind spot” … What gets missed when project plans ignore motivation, buy-in, and human variability.     [2:22] Why people are not “FTE” … Treating humans like machines quietly blows timelines and budgets.     [3:48] Change management as the missing role … Why implementation needs communication, support, and a human timeline, not just tasks     [4:55] How trust and relationships determine whether change frameworks actually work.     [6:25] Consciously curious leadership …Being interested without judgement, agendas, or forcing an outcome, even when pressure is on.     [10:03] Decision-making is only half the story. The outcome is shaped by belief, buy-in, and what happens during implementation.     [12:26] Communicating the “why” and the context … How to explain the path to the decision so teams stop resisting the change.     [14:10] Humility in leadership calls … Inviting input, staying open to course-correction, and treating change as a shared relationship.     [15:49] The real trust question: shifting from “who do I trust?” to “who trusts me?” and how that changes everything.     [17:33] The psychology of uncertainty … How the brain fills gaps with worst-case scenarios, and why leaders must reduce ambiguity.     [20:19] Turning empathy into performance, what empathy looks like in feedback, accountability, and leading teams through change.     Contact DANIEL MURRAY   https://danielmurray.au/ https://theempathygap.com/ https://www.linkedin.com/in/daniel-empathicconsulting/?originalSubdomain=au     ABOUT PODCAST HOST, NINA SUNDAY   Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon -  paperback, kindle or audiobook.   Amazon USA ⁠⁠⁠⁠https://a.co/d/3WaplI9⁠⁠⁠⁠ Amazon Australia ⁠⁠⁠⁠https://amzn.asia/d/0KwghaM⁠⁠⁠⁠   You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device.    === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au...⁠   === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠   === Connect with Nina Sunday on LinkedIn ⁠ https://www.linkedin.com/in/ninasunday/   === To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/⁠ ⁠⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of the page to register       Learn more about your ad choices. Visit megaphone.fm/adchoices

Tune in for Part 2 of my conversation with Fredrik Haren. View the video on YouTube here: https://youtu.be/e9ALgEELAyQ Part 1 is episode 170 from 25 September 2025. Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn more about your ad choices. Visit megaphone.fm/adchoices

Randy Gage has spoken to more than two million people in over 50 countries and is a member of the Speaker Hall of Fame. With 15 books translated into more than 25 languages, Randy Gage is a global voice for CEOs and entrepreneurs who want more than success. They want clarity, impact, and freedom. In this conversation, we explore why AI will soon make “what you know” worthless, why critical thinking is the real currency of leadership, and what it now takes to stay indispensable in a rapidly automated world. With a mind hardwired for metaphysical principles, innovative marketing, and maverick reinvention, Randy created a Prosperity Operating System to help high-level achievers move toward the highest possible version of themselves. If your value is still tied to expertise, frameworks, or information delivery, this episode may change how you think about your future… and your role as a leader.   View the video version of episode 183 on our YouTube channel. https://www.youtube.com/watch?v=rRb6TGyqOHE Subscribe to the channel now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1   SOUNDBITES [3:17] Why AI is the most disruptivedevelopment of your lifetime, no matter your age or industry. [5:14] Building AI agents for repeatable work, and what it means to train tools on your own material and voice. [5:51] The workplace delegation rethink: what can be delegated, what can be automated, and what needs human judgment. [6:20] Designing AI workflows that scale, and why the pace of improvement is hard to fathom. [7:24] Who can “skate to retirement” … and why everyone else cannot afford to put AI off any longer. [8:00] The bold claim about the scale of job disruption, and why the ripple effect touches almost every role. [10:30] Why critical thinking is becoming rarer, and why leaders must rebuild it deliberately. [11:27] How shallow scrolling and “sideways reading” can erode deep thinking and the ability to hold complexity. [12:06] The one-hour-a-day reading practice that upgrades thinking, discipline, and depth. [12:50] How AI time savings can be reinvested into higher-level thinking, learning, and deep work. [14:39] The storytelling technique of starting in the middle, and why it hooks attention fast. [15:09] Working in the genius zone: delegating the rest, building capability in others, and retiring the “do it myself” mindset. [16:31] Why 'busyness' steals health, relationships, and strategic creativity… and why space is where ideas arrive. [17:03] Designing a year around the work only you can do, with AI freeing time for life and relationships. [18:51] Towards-focus versus away-from focus, gratitude as a reset, and designing “best year yet” energy. [20:12] A free resource to support abundance thinking: 'The 7 elements of an Abundant Life' PDF.   CONTACT RANDY GAGE https://randygage.com/ https://www.linkedin.com/in/randygage/   ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ is now on Amazon - paperback or kindle. Amazon USA ⁠⁠⁠⁠https://a.co/d/3WaplI9⁠⁠⁠⁠ Amazon Australia ⁠⁠⁠⁠https://amzn.asia/d/0KwghaM⁠⁠⁠⁠ You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device.  === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au...⁠ === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠ === Connect with Nina Sunday on LinkedIn ⁠ https://www.linkedin.com/in/ninasunday/ === To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/⁠ ⁠⁠⁠⁠⁠⁠⁠⁠ and scroll to the bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Tom Fox dismantles the biggest myth leaders hold about compliance; that it slows you down. In this conversation, compliance is reframed as a trust accelerator that helps teams move faster, make better decisions, and speak up without fear. From whistleblowing to innovation, from guardrails to growth, this episode reveals the way leaders listen may matter more than the rules they write.   Experience our episodes in a whole new way—watch every video version on our YouTube channel. Subscribe now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1 SOUND BITES [1:05] Why ethical systems and good questions create stronger teams and better decisions. [1:54] What do leaders misunderstand about compliance . . . and why effective compliance links to smoother operations and greater profitability [2:23] Why compliance gets framed as a necessary irritation . . . and how to reframe it as a business advantage, not a box-tick. [3:06] What poor compliance is really costing you. [3:55] How compliance becomes the positive side of the curve. [4:18] Compliance as guardrails that help you move faster. [5:09] How institutional fairness and justice shape culture . . . why perceived favouritism destroys effort, trust, and performance. [5:59] Dieselgate as a cautionary tale . . . what happens when compliance failures become brand and workforce crises. [6:40] Compliance in project work: choosing contractors and third parties . . . why due diligence matters more than convenience or “mates rates”. [7:37] How to keep people informed, involved and willing to speak up during change. [9:36] The leader mindset shift: stop being the sole supplier of answers . . . tap team knowledge, diversity, and lived experience. [10:51] Trends in compliance now: compliance as a core corporate function [12:11] Making compliance visible: what companies publish publicly . . . and how internal incidents become training stories. [15:31] The “four eyes” control idea for delegation . . . how oversight enables growth, saves time, and supports retention. [16:36] Psychological safety and non-blame culture . . . why people hide mistakes when blame is the default. [18:02] How to reinforce compliance without shaming . . . using reminders and “safety moments” to keep standards alive. [21:05] Audit thinking for leaders: what is happening and what is not happening . . . spotting gaps, blind spots, and missing actions. [21:23] The Sherlock Holmes “dog that didn’t bark” clue . . . using absence as evidence when investigating risk and compliance.   ABOUT TOM FOX https://compliancepodcastnetwork.net/ https://www.linkedin.com/in/thomasfox13/   THE ADVENTURE OF SILVER BLAZE – BOOK AND AUDIOBOOK https://www.amazon.com/The-Adventure-of-Silver-Blaze/dp/B006AKQVKM/ref=sr_1_1?dib=eyJ2IjoiMSJ9.dCmZLmz6hGM38I6tWrWeaQ.yH4K4sPM1FFxNQXefGY0NIB92aToyRUCPtyXBsZBdrM&dib_tag=se&keywords=The+Adventure+of+Silver+Blaze&qid=1769144555&s=audible&sr=1-1   ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA ⁠⁠⁠⁠https://a.co/d/3WaplI9⁠⁠⁠⁠ Amazon Australia ⁠⁠⁠⁠https://amzn.asia/d/0KwghaM⁠⁠⁠⁠ You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device.  === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠ === Connect with Nina Sunday on LinkedIn ⁠ https://www.linkedin.com/in/ninasunday/ ===   Learn more about your ad choices. Visit megaphone.fm/adchoices

Paul Fairweather CSP was once described as equal parts zen and espresso. Award-winning architect, CEO, co-founder of TEDxBrisbane, co-hostof The Common Creative podcast, finalist in Australia’s prestigious portrait Archibald Prize, designer, inventor, illustrator ... Paul Fairweather is a Certified Speaking Professional delivering conference keynotes and author of Bold, Brave and a bit Quirky. Paul’s mission is to give people courage to create and confidence to connect, often with a splash of watercolour and a twist of lemon. Paul helped our group drop our fear of drawing and paint a lemon watercolor, now framed in my kitchen. Paul Fairweather lives in Brisbane, Australia, the home of the 2032 Olympics. SOUNDBITES [0:02] How Vincent van Gogh became famous posthumously through letters, sketches, and story. [1:42] Turning a personal creative skill into a leadership and speaking signature. [2:19] A memoir-meets-manifesto style that makes creativity practical and accessible. [2:55] The “overflow” zone where challenge exceeds ability and creativity kicks in. [4:22] Beating procrastination by starting and suspending judgment. [6:24] Starting one idea often triggers many more. [6:54] How brain networks switch modes to generate ideas. [9:47] Using doodles and handwritten notes to boost attention and insight at work. [10:28] Leading for creativity by setting boundaries without over-prescribing. [11:44] Finding the second right answer through multiple options. [13:00] Inspiration, action, and connection as a balance of creative opposites. [14:32] Reframing procrastination as the gap where ideas evolve. [15:16] Building improvement thinking without idea-ownership friction. [15:59] Defining the script: fully scripted, ad lib, or improv. [17:36] Ad lib versus improv as degrees of structure. [17:50] Leading through uncertainty long enough to reach better solutions. [20:13] Communicating beyond words with visuals and images. [20:44] Metaphors plus story, message, and visuals for complete communication. [22:25] Bringing creative courage and fresh thinking into everyday work. CONTACT PAUL FAIRWEATHER https://www.paulfairweather.com/ Buy the book: https://www.paulfairweather.com/store-1 CONTACT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA ⁠⁠⁠⁠⁠https://a.co/d/3WaplI9⁠⁠⁠⁠⁠ Amazon Australia ⁠⁠⁠⁠⁠https://amzn.asia/d/0KwghaM⁠⁠⁠⁠⁠ You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device.  === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs⁠ ⁠ === Learn more about your ad choices. Visit megaphone.fm/adchoices

Leslie Grandy, author of ''Creative Velocity'', helps leaders unlock creativity when the clock is ticking, the budget is tight, and half the team says they are “not creative.” In this episode, you’ll hear how to build creative velocity with AI as a thinking partner, and how to stop innovation getting trapped in silos, expert bias, and status-quo habits. If your organisation wants fresh ideas that actually land with customers and employees, this conversation will give you practical frameworks you can use immediately.   ⁠Experience our episodes in a whole new way. Watch every video version on our YouTube⁠ channel. Subscribe now to be first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1   SOUNDBITES [2:14] What to do when team members say “I’m not creative” . . . and how leaders canwiden the team’s impact range. [2:44] Why creative leadership stalls in risk-averse cultures, and how silos block innovation from operations, finance, and legal. [3:50] Why embedding innovation across the whole organisation matters more in an AI-driven world . . . not just within product or marketing. [4:07] How to treat AI as a “team member” for pattern recognition, cross-industry insights, and resilient planning. [5:05] Defining “creative velocity” as fast idea generation plus human judgement to ensure meaning, value, and purpose. [6:02] How to apply critical thinking to ideas ... avoiding high-effort, low-impact pet projects and prioritising what matters. [6:47] Why resonance is the real test of innovation . . . and why AI struggles to judge lived experience and emotional relevance. [7:23] Using AI to find blind spots: unintended consequences, ripple effects, and contingency planning for emergent behaviors. [8:32] Rebuilding creative confidence (creative self-efficacy) and why creativity is a practiced skill. [9:36] How “figuring things out” becomes creativity in action . . . using imagination language to unlock inventive thinking. [11:21] A practical framework: the MacGyver mindset and the “generic parts technique” for improvisation under constraints. [12:54] Embracing constraints to spark innovation: alternative uses, resource reapplication, leverage, and not rebuilding what already exists. [14:36] Why “time, money, resources” is everyone’s constraint . . . and how to see these constraints as fuel, not a dead end. [15:40] Expert bias as a corporate Achilles heel: how long tenure can squash new voices during transformation. [17:47] Narrow thinking and cognitive fixedness: getting stuck in status quo functionality when the market needs reinvention. [18:28] The risk of becoming a reactor instead of a market leader . . . and why small turns are too slow when rules have changed. [19:41] How to work with Leslie Grandy: keynotes, corporate workshops, and an online course focused on creative frameworks and AI. [21:24] Maven course options: a free class on premortems and the Stoic “premeditation of evil” process to reduce risk, plus a paid course on breakthrough ideas with creative frameworks and AI.   LESLIE GRANDY https://maven.com/ https://www.lesliegrandy.com/ https://www.linkedin.com/in/leslie-grandy/   ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA ⁠⁠⁠⁠https://a.co/d/3WaplI9⁠⁠⁠⁠ Amazon Australia ⁠⁠⁠⁠https://amzn.asia/d/0KwghaM⁠⁠⁠⁠ You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device.  === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs⁠ === Learn more about your ad choices. Visit megaphone.fm/adchoices

Natasha Hawker is co-founder of Employee Matters, your in-house HR and recruitment experts coming in and out of your business as and when you need them.   A finalist in the Australian 2023 Telstra Best of Business Awards, Natasha Hawker is author of From Hire to Fire, Managing the Employee Life Cycle, Higher, Manage, Wellbeing and Exit.   Soundbites [2:50] Difficult conversations in management and key questions managers should ask themselves.   [3:10] Importance of normalizing feedback in everyday business to prevent difficult conversations from escalating.   [3:43] The importance of having regular one-on-ones with employees to facilitate open communication.   [3:57] Approach to daily huddles and how they improve accountability, communication, and listening skills, especially in remote teams.   [5:55] Why managers avoid difficult conversations, highlighting the lack of formal training for managers on handling performance discussions.   [6:12] Three key areas managers need to improve: hiring better, managing better, and exiting better. Structured feedback can prevent performance issues from escalating.   [7:19] Personal experiences of avoiding feedback, explaining how unaddressed small issues can snowball over time.   [8:08] Shift in business. Introducing private one-on-ones to create a space for open conversations before issues arise.   [8:40] Vulnerability in leadership, encouraging managers to seek feedback from their teams.   [9:50] Challenge of employees reacting emotionally to feedback, with de-escalation techniques from Never Split the Difference by Chris Voss.   [11:29] Advice on acknowledging emotions during difficult conversations and using pauses to allow employees to express their feelings.   [12:19] Role of social sensitivity in effective teams. Reading nonverbal cues and responding appropriately.   [12:46] Recommendation to prepare employees for tough feedback conversations by framing them as growth opportunities.   [13:48] Suggestion for a direct approach to sharing feedback, allowing employees to correct assumptions and engage in open dialogue.   [14:10] Introduction to the topic of exit interviews, explaining their value in identifying trends, retention risks, and leadership challenges.   [15:09] Concept of stay interviews—proactively engaging employees to understand what would keep them in the company.   [16:17] Exploration of the benefits of an alumni program and how staying connected with former employees can lead to new business opportunities.   [17:09] Shift in discussion to onboarding, explaining how poor onboarding increases turnover, emphasizing the need for structured induction programs.   [20:38] Identification of a critical gap—many businesses underutilize their management teams, missing opportunities to increase productivity and profitability.   [21:30] Information on how Employee Matters helps small to medium businesses with HR and recruitment, emphasizing that strong HR practices provide a competitive advantage. CONTACT NATASHA HAWKER Contact Employee Matters at employeematters.com.au to learn more about their HR and recruitment services.   https://www.natashahawker.com/   LinkedIn: https://www.linkedin.com/in/natashahawker/   ABOUT PODCAST HOST, NINA SUNDAY CSP   "Download from Nina Sunday's book a free chapter titled, Lead From The Front, an insightful deep dive into effective leadership.   1.    Why “People Don't Quit Companies; They Quit Managers.” 2.    The 8 Good Behaviors of a Manager. 3.    Lead From the Front to Motivate Your Team. Grab your free PDF here https://www.ninasunday.com/workplace-wisdom-lead-from-the-front === Learn more about your ad choices. Visit megaphone.fm/adchoices

Jim Gitney issues a clear warning to every consultant, advisor, and professional service firm: if AI is not a foundational part of your offering, relevance will erode faster than you think.   In this episode, we explore why AI is no longer just a tool but a thinking partner, how human judgment becomes more valuable not less, and what leaders must do now to stay indispensable in 2026 and beyond.   Experience our episodes in a whole new way—watch every video version on our YouTube channel. Subscribe now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1   Soundbites [0:02] Why professional service providers without an AI-integrated strategy will struggle from 2026 onwards. [1:35] If AI supplies strategy, how humans stay indispensable through judgment, context, and decision-making. [2:17] Treating AI as a co-worker and thinking partner through a hybrid human-AI model. [2:31] How AI accelerates discovery, data analysis, and solution development across professional services. [3:07] Real examples of AI generating strategies instantly, from investments to book marketing plans. [3:51] Creating AI-powered boards of advisors by synthesising insights from admired business thinkers. [5:27] The skill of refining AI outputs through better questions as the heart of the hybrid model. [6:33] How professional service firms will need fewer analysts but stronger AI capability. [7:31] The growing impact of AI in legal research, contract analysis, and evidence gathering. [7:58] Why human skills like motivation, listening, and managing fear matter more as AI adoption increases. [9:02] Implementation and change management as the new differentiator for professional service firms. [10:41] Why firms focused only on analysis and research face greater risk of irrelevance. [11:16] The emerging role of the Chief AI Officer and responsibility for enterprise-wide AI strategy. [12:03] Rolling out AI through pilots, change management, and capability building across organisations. [13:23] Cobotics explained as the intersection of people, process, and technology. [14:51] Why organisations will move away from siloed structures to horizontal, process-led models. [16:52] How AI and technology backbones will reshape leadership roles and organisational design. [17:02] The warning for professional services firms whose strategic plans do not embed AI as foundational. [18:44] AI adoption in medicine and healthcare as proof that no profession is immune. [19:17] Why neither ignoring AI nor relying solely on it works without human judgment. [19:56] Using AI to transform an existing framework into an operational system through precise prompting. [21:50] Where to explore further work, resources, and future releases related to AI and professional services.   JIM GITNEY https://www.group50.com/ https://www.linkedin.com/in/jgitney/ https://strategyrealized.com/   ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA ⁠⁠⁠https://a.co/d/3WaplI9⁠⁠⁠ Amazon Australia ⁠⁠⁠https://amzn.asia/d/0KwghaM⁠⁠⁠ You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device.  === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au... === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠⁠ === Connect with Nina Sunday on LinkedIn https://www.linkedin.com/in/ninasunday/ ⁠⁠⁠⁠ === To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of the page to register Learn more about your ad choices. Visit megaphone.fm/adchoices

John Baldoni brings calm, clarity, and uncommon wisdom to leadership in a world defined by volatility. In this conversation, you will hear why innovation stalls when fear is left unchecked, how leaders create real psychological safety, and what grace under pressure actually looks like when decisions matter most. Experience our episodes in a whole new way—watch every video version on our YouTube Channel. Subscribe now to be the first to catch our next release. https://www.youtube.com/@manageselfleadotherspodcast?sub_confirmation=1  Sound Bites [2:16] How leaders embed innovation into culture and why innovation starts with removing fear, not adding tools. [3:04] What leaders must stop doing before asking for change. [4:05] Fear of judgment, silence in meetings, and how unsafe cultures shut down innovation. [5:01] Innovation as applied creativity. Small process changes that unlock productivity and fresh thinking. [8:27] Grace under pressure. How leaders maintain composure and connection during volatility and crisis. [8:53] The leadership pillars of connection, candor, commitment, courage, and community. [10:11] Why culture must be shared and lived, not worshipped, to truly scale leadership. [11:32] Grace as forgiveness. Letting go of mistakes in yourself and others to move forward. [11:56] Candor versus artificial harmony. Why truth telling strengthens teams. [13:52] Conversational equality. Drawing out quiet voices and balancing dominant speakers. [15:23] Language of influence. Disagreeing without blame through curiosity and respectful challenge. [17:23] Gemba leadership. Going to where the work happens to gain real insight. [17:59] Leading in volatility. The reflection practice of asking what is happening and what is not happening. [18:49] Using real time reflection as a team exercise to influence action. [20:04] Reading the white space. Why noticing what is not said builds strategic awareness. [20:30] Political savvy and influence. Understanding where real power and momentum live in organizations. JOHN BALDONI https://www.johnbaldoni.com/ https://www.linkedin.com/in/jbaldoni/   ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA ⁠⁠⁠⁠https://a.co/d/3WaplI9⁠⁠⁠⁠ Amazon Australia ⁠⁠⁠⁠https://amzn.asia/d/0KwghaM⁠⁠⁠⁠ You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device.  === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au...⁠ === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠ === Connect with Nina Sunday on LinkedIn ⁠https://www.linkedin.com/in/ninasunday/ ⁠⁠⁠⁠=== To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/⁠ ⁠⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

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Learn more about your ad choices. Visit megaphone.fm/adchoices

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In this episode with Michelle Pascoe, we lift the lid on mystery shopping and what it really reveals about leadership, service, and customer experience. From why traditional surveys fail, to how insight-based mystery shopping exposes what leaders never see when they are not present, this conversation explores how organisations can turn observation into improvement. We also look at generational expectations, the role of robotics, and why human connection still matters more than ever. SOUNDBITES Mystery shopping explained beyond the myths.Why surveys fail when feedback goes nowhere.What leaders miss when they are not on site.How insight-based reports outperform tick-box scores.The role of human connection alongside robotics.What Gen Z expects from seamless service.Why Net Promoter Score needs context to matter.Turning customer data into real improvement. ABOUT MICHELLE PASCOE Contact: https://www.michellepascoe.com LinkedIn: https://www.linkedin.com/in/michellepascoe/ Renowned for her expertise in the hospitality industry and backed by over three decades of experience, Michelle Pascoe is a Mystery Shopping expert, a Certified Speaking Professional delivering conference keynotes on the Customer Experience as well as workshops on Customer Service Excellence to frontline teams. ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback, Kindle or audiobook. Amazon USA ⁠⁠⁠⁠https://a.co/d/3WaplI9⁠⁠⁠⁠ Amazon Australia ⁠⁠⁠⁠https://amzn.asia/d/0KwghaM⁠⁠⁠⁠ If you would be willing to leave a review so others know it’s a good read, Nina would appreciate it. === Brainpower Training Australia To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠⁠⁠⁠⁠ === Speaking site: NinaSunday.com To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠ === LinkedIn: Connect with Nina Sunday on LinkedIn ⁠⁠⁠⁠⁠⁠HERE⁠⁠⁠⁠⁠⁠ === Blog To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

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Mahesh M. Thakur is a former executive with Microsoft, Amazon, Intuit, and GoDaddy, and brings battle-tested experience from Silicon Valley. In this episode, Mahesh M. Thakur explains: how companies are getting AI adoption wrong why boiling the ocean fails why every organization needs a Chief AI Officer (CAIO) to align data, models, and leadership vision into one cohesive strategy. Youtube video link: https://youtu.be/m3S1KxBQmgk TALKING POINTS [1:55] Why every organisation now needs a Chief AI Officer (CAIO). [1:55] Why companies fail at AI adoption (“boiling the ocean”). [5:25] How to get AI ROI fast using a test-and-learn method. [8:46] Why alignment and culture matter more than technology. [15:02] Why internal data + internal models = long-term competitive advantage. [4:41] How AI exposes leaders with fixed mindsets [14:46] How Silicon Valley thinking influences AI leadership. [9:55] Why RPE (revenue per employee) is the new metric. [5:25] Why AI is a “force multiplier” for leaders. ABOUT MAHESH M. THAKUR https://maheshmthakur.com/ LinkedIn: https://www.linkedin.com/in/maheshmthakur/ MORE ABOUT Mahesh M. Thakur is a globally recognised Master Certified Coach and former tech leader with Microsoft AI, Amazon, Intuit, and GoDaddy. With over 10,000 hours of executive coaching for the C-Suite, Mahesh M. Thakur is named in the Top 100 Executive Coaches worldwide. Before dedicating his career to coaching, Mahesh managed and grew a $600M+ P&L and helped shape cultures of innovation, having worked alongside industry icons, including Bill Gates and Satya Nadella. His insights and thought leadership have been featured in Forbes, Yahoo Finance, and Business Newswire. ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback, Kindle or audiobook. Amazon USA ⁠⁠⁠https://a.co/d/3WaplI9⁠⁠⁠ Amazon Australia ⁠⁠⁠https://amzn.asia/d/0KwghaM⁠⁠⁠ If you would be willing to leave a review so others know it’s a good read, Nina would appreciate it. === Brainpower Training Australia To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠⁠⁠⁠ === Speaking site: NinaSunday.com To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠⁠ === LinkedIn: Connect with Nina Sunday on LinkedIn ⁠⁠⁠⁠⁠HERE⁠⁠⁠⁠⁠ === Blog To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Want to know how small, consistent steps can drive big results? How bottom-up ideas with top-down strategy create lasting innovation? This episode features Nigel Collin, an innovation and adaptability expert helping leaders build teams that make improvement a daily habit. Experience our episodes in a whole new way and watch every video version on our YouTube channel HERE Subscribe to catch each episode release.   Soundbites [00:00] Adaptive mindset through curiosity and continuous learning. [00:44] Innovation, creativity, AI, and workplace culture. [01:08] Adaptive teams that make innovation a daily habit. [02:00] Motorbike journey launched grassroots innovation research. [05:00] Indigenous Australians transforming dialysis care. [07:00] Innovation as iterative improvement. [08:20] Operational and relational innovation. [09:00] Communication and inclusion. [10:15] Unlearn creativity – insights from George Land’s NASA test. [12:30] Small wins create confidence and momentum for innovation. [13:45] Psychological safety and permission as drivers of innovation. [14:30] One small improvement saving six figures. [15:10] Grassroots ideas with organisational purpose and vision. [18:45] Three actions – give permission, clarify goals, make people feel heard. [19:20] Growth mindset opens curiosity and adaptability. [20:00] Replace “yes but” with “yes and” to keep ideas alive.   CONTACT NIGE|L COLLIN Website: https://www.nigelcollin.com.au/ LinkedIn: https://www.linkedin.com/in/nigelcollin/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA ⁠⁠https://a.co/d/3WaplI9⁠⁠ Amazon Australia ⁠⁠https://amzn.asia/d/0KwghaM⁠⁠ You can read the Kindle version on your PC, laptop or phone; you don’t need a Kindle device. Feel free to leave a review so others know it’s a good read. === Brainpower Training To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠⁠⁠ === NinaSunday.com To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠ === LinkedIn: Connect with Nina Sunday on LinkedIn ⁠⁠⁠⁠HERE⁠⁠⁠⁠ === Blog To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of page to register.   Learn more about your ad choices. Visit megaphone.fm/adchoices

Want to know the secret to leading with creativity, driving innovation, and making AI your competitive edge? Nils Vesk, founder of Ideas with Legs and author of The Reinvention Spirit and Innovation Archetypes, shares how leaders can turn ideas into impact. Experience our episodes in a whole new way and watch every video version on our YouTube channel HERE Subscribe to catch each episode release.   Soundbites [01:44] How AI shifts the role of human imagination [03:08] Moving past fear and resistance to AI adoption [03:27] Three essentials of behavior change [06:49] The four phases of innovation [08:37] Behavioural science, data, and futurist thinking [09:31] Innovation behaviors across organizations [12:44] Continuous improvement vs. Innovation [14:40] Why leaders should ask big-picture questions [15:07] Making innovation a habit – why five minutes is enough [16:35] Psychological safety vs. stopping ideas [17:04] The “20 ideas” muscle technique [19:33] Overcoming a mental blank and strengthening creative neuroplasticity CONTACT NILS VESK Website: https://nilsvesk.com/ LinkedIn: https://www.linkedin.com/in/nilsvesk/overlay/contact-info/   ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon. Amazon USA ⁠⁠https://a.co/d/3WaplI9⁠⁠ Amazon Australia ⁠⁠https://amzn.asia/d/0KwghaM⁠⁠ === Brainpower Training To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠⁠⁠ === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠ === LinkedIn: Connect with Nina Sunday on LinkedIn ⁠⁠⁠⁠HERE⁠⁠⁠⁠ === Blog To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠⁠and scroll to the bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Lisa McInnes-Smith is in the top echelon of corporate speakers, having presented live to more than 2½ million people across 30 countries. This episode we explore: How do we deal with conflict? How do we build trust? How do we get rid of dysfunctional behaviors in a team? How do we build a sense of unity and community when the company works in silos? Here's the link to the video version on YouTube: ⁠https://youtu.be/uRfmpAd8cW8 ⁠ Ask yourselves, "Is it them, or is it how we're feeding them the information? Do they feel like they're not trusted? Are our expectations not clear?" You can say to them, "These are the expectations that we had of you when you came into this position. This is what we're observing. Can you explain to me why you agreed to these behaviors but now are not demonstrating them in this environment?" TALKING POINTS [5:31] You can't trust people you don't know and if you don't know them and know the way they work, the way they think, then you can't work well together. Teaching people how to build trust is an initial thing. [7:05] It's not the person, it's just something they've got into the habit of doing and maybe they need to get out of that habit. [9.30] We all have bad habits, but there's one right now that's driving us crazy and we need to talk about it. [15:42] You can have a third person in the conversation, an observer who doesn't participate. And when we're going to talk about something that's really tough, hen it might be good to have somebody there witnessing it. [18:19] I'm trying to build better people, I'm trying to build better teams and I'm trying to teach leaders how to build those teams by having the conversations that need to be had without people feeling like they're being demeaned or disrespected. [19:00] It's really good to turn up at a meeting where there's a chance of conflict with your notepad and things that you need to say. And when they say, “These are some of my reasons”, then you write them down. Say, “So let me just capture that.” [20:00] What sort of biases should someone self-reflect to check if they’re operating under a false bias? [22:44] Finding team players versus kingdom builders. [23:00} Find colleagues who can coach each other. The wisdom we need is usually already in the organization. We just don't know each other well enough to be able to trust each other with our problems.   ABOUT LISA McINNES-SMITH Lisa McInnes-Smith is in the top echelon of corporate speakers, having presented live to more than 2½ million people across 30 countries. The first Australian inducted into the International Speaker Hall of Fame, Lisa is a TEDx Melbourne speaker. Her presentation is called “Winning Words: the phrases that pay”. CONTACT: Website: https://www.lisaspeaks.com/ LinkedIn: https://www.linkedin.com/in/lisaspeaks/ ABOUT PODCAST HOST, NINA SUNDAY To learn more about training programs in your workplace with Nina Sunday (or one of her experienced Facilitators from Brainpower Training Pty Ltd) in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/ Nina Sunday's speaker site for global in-person speaking bookings: https://www.ninasunday.com/ Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/ To subscribe to Nina Sunday's personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Guest is Tricia Benn, CEO of C-SUITE NETWORK™ and General Manager of The Hero Club. Tricia Benn has created a powerful ecosystem of executives, industry leaders, and investors focused on integrity, transparency, and meaningful business success. Host of C-Suite Success podcast: https://c-suitenetwork.com/c-suite-success-with-tricia-benn-2/ SOUNDBITES   [00:00] The Four R’s framework for creating meaningful connection – Relevancy, Reach, Reciprocity, and Respect. [02:05] The impact of announcing a woman-led business and authentic leadership representation. [03:10] How conversations between peers become mutual coaching for growth and learning. [04:00] Lessons from martial arts leader Elliot Marshall – learning to coach others as themselves, not as you. [05:15] Leadership as developing champions by embracing difference. [06:10] Healthy versus destructive ego – why collaboration wins over competition. [07:05] How the Four R’s guide community culture at the C-Suite Network. [08:00] Building diversity and inclusivity through respect and genuine curiosity. [08:45] Language shapes culture – from “networking” to “connecting” and “yes, and…” mindsets. [09:30] Storytelling as a bridge for influence and authenticity in leadership. [11:20] Success stories – Evan and Rachel Dash of Dash Appliances and leadership resilience. [12:00] Authenticity over image – the end of the “perfect package” era in business. [12:35] Vulnerability Vs. self-indulgence – when sharing becomes service, not therapy. [14:02] Oversharing, poor coaching, and the importance of serving the audience. [15:10] Trusting intuition on stage – sharing one-minute stories that serve a purpose. [16:05] Working with Geoffrey Hayzlett – mutual challenge and respect in leadership partnership. [17:00] The power of people who challenge you to elevate your best self. [17:40] Managing a fully remote global team – creating unity through mission and clarity. [18:20] Why remote work can be as real and effective as in-person connection. [19:10] Defining success, appreciation, and trust across distributed teams. [20:00] Scaling from 120 to now 600 events per year through adaptability and technology. [20:45] Reinventing enterprise value and profitability through collaboration models. [21:15] Lessons from COVID – transformation and connection through disruption. [22:10] Gratitude and closing reflections – leadership as service and shared humanity. ABOUT TRICIA BENN Tricia Benn is CEO of the C-Suite Network, an invitation-only membership organization for CEOs, founders, and investors and CEO of the Hero Club. ⁠⁠https://c-suitenetwork.com/⁠⁠⁠⁠https://heroceoclub.com/⁠⁠ Podcast C-Suite Success: https://c-suitenetwork.com/c-suite-success-with-tricia-benn-2/ LinkedIn:⁠⁠ https://www.linkedin.com/in/triciabenn/⁠⁠ https://www.linkedin.com/in/triciabenn/⁠⁠ ABOUT PODCAST HOST, NINA SUNDAY Contact: https://www.ninasunday.com/contact Nina Sunday’s book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ on Amazon. Amazon USA ⁠⁠⁠⁠⁠https://a.co/d/3WaplI9⁠⁠⁠⁠⁠ Amazon Australia ⁠⁠⁠⁠⁠https://amzn.asia/d/0KwghaM⁠⁠⁠⁠⁠ To learn more about Nina Sunday's face-to-face training programs in Australia Pacific region visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ To visit Nina Sunday's speaker site visit: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Nina presents in Australia, New Zealand, Asia, and globally === LinkedIn ⁠⁠⁠⁠⁠⁠⁠ https://www.linkedin.com/in/ninasunday/ Subscribe to Nina Sunday's blog: https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of the page. Learn more about your ad choices. Visit megaphone.fm/adchoices

How does sparking innovation drive national success? In this episode with Lawrence Armstrong, Chairman of Ware Malcolm, an award-winning design firm operating across the USA, Canada and Mexico, find out how to embed innovation in team culture. Experience our episodes in a whole new way - watch every video version on our YouTube channel HERE Subscribe now to be the first to catch our next release.   Soundbites [0:09 Whole-brain creativity in leadership [3:27] Layered Leadership drawing from architecture and art [4:25] Culture as a multilayered element [5:52] Career growth through mentoring and coaching [7:24] From architecture into interior, graphic and civil design services [8:06] Cultures across different offices [8:40] Innovation and incremental improvement [10:30] Staff-generated ideas to improve the company [12:44] Balancing top-down leadership to strengthen culture [14:01] Recruiting the right people and Kaizen thinking [14:52] Business books and influences that shaped the company [17:44] Regenerative innovation through constant change [19:10] Anticipating AI’s impact on architecture [21:04] Historical innovations and their influence on modern architecture CONTACT LAWRENCE ARMSTRONG Websites: layeredleadershipbook.com  lawrencerarmstrong.com  waremalcomb.com  LinkedIn: linkedin.com/in/lawrencearmstrong Email: [email protected]   ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA ⁠⁠https://a.co/d/3WaplI9⁠⁠ Amazon Australia ⁠⁠https://amzn.asia/d/0KwghaM⁠⁠ You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠⁠⁠ === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠ === Connect with Nina Sunday on LinkedIn ⁠⁠⁠⁠HERE⁠⁠⁠⁠ === To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Scott Dutton is the Conflict Whisperer; a global expert on difficult conversations, Conflict intelligence®, mediation, emotional intelligence and workplace culture. As a professional speaker he's known as the fun-maker and spoken to over 25,000 professionals as a speaker or facilitator. Q. What makes a culture unravel? What toxic behavior is most prevalent? Where there's an us-and-them culture, where it gets very much management vs. staff, where people do not feel comfortable or safe to have those difficult conversations. Teams need to have a model on how to have those difficult conversations. One I use is based on a Harvard model; start by asking questions to understand. A trap in difficult conversations is if they start provoking the other person and put them on the back foot then - you get defensiveness. It's being mindful about how you start, and also your tone and body language and how that comes across; all those things play a part in whether that conversation is going to go well or not. The purpose initially is to understand each other before starting to look at solutions. It's going in open, curious, trying to understand the other, them understanding you, and then we find a way forward. If everyone has a model like that it makes it easier. “Calling it out” is when you see something inappropriate. You go, 'Hey, hang on there, I'm uncomfortable with that." You make it clear. “Calling it in” is more subtle. What it is, I might see you raise an eye at someone in the meeting, or do something more subtle and I might say, “I just wondered, in the meeting - I saw you make an interesting facial expression when Mary was talking. I'm just wondering what was going on for you there?" I'm not coming in with judgment. I'm coming in with a soft curiosity and saying, "Hey what's going on there? I saw that." CONTACT SCOTT DUTTON Visit: https://fightingfair.com.au/ [email protected] ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA ⁠⁠https://a.co/d/3WaplI9⁠⁠ Amazon Australia ⁠⁠https://amzn.asia/d/0KwghaM⁠⁠ You can read the Kindle version on your PC, laptop or phone; you don’t need a Kindle device. Feel free to leave a review so others know it’s a good read. === Brainpower Training To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠⁠⁠ === NinaSunday.com To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠ === LinkedIn: Connect with Nina Sunday on LinkedIn ⁠⁠⁠⁠HERE⁠⁠⁠⁠ === Blog To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Having travelled to 75 countries and uncovering 37 powerful insights from the world’s most creative minds, Fredrik Härén is a global creativity explorer. In this episode, discover fresh ways to think, create, and solve problems from Greece to Bhutan. Experience our episodes in a whole new way and watch every video version on our YouTube channel HERE Subscribe to catch each episode release.   Soundbites [01:15] Brainstorming when the subconscious takes over [03:00] “Idea Naps” to ease creative blocks [08:40] Swiss watchmaker’s breakthrough by returning to the same dream [12:20] Hong Kong sculptor’s distinction between mortal ideas and divine ideas [15:05] Divine ideas as transformative creations   CONTACT FREDRICK HAREN SWEEDEN Website: interesting.org (Company) GlobalConferenceSpeaker.com (Company) professionalspeaking.com (Company) LinkedIn: linkedin.com/in/fredrikharen ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA ⁠⁠https://a.co/d/3WaplI9⁠⁠ Amazon Australia ⁠⁠https://amzn.asia/d/0KwghaM⁠⁠ You can read the Kindle version on your PC, laptop or phone; you don’t need a Kindle device. Feel free to leave a review so others know it’s a good read. === Brainpower Training To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠⁠⁠ === NinaSunday.com To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠ === LinkedIn: Connect with Nina Sunday on LinkedIn ⁠⁠⁠⁠HERE⁠⁠⁠⁠ === Blog To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of page to register.   Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode we republish a classic conversation referenced in the new book, Manage Self, Lead Others:Constructive Conversations, True Self-Leadership and Culture You Can’t Fake by Nina Sunday. (Amazon). Brendan Rogers turns the spotlight on Nina Sunday to unpack rookie mistakes new managers make, and how to avoid them. Experience our episodes in a whole new way and watch every video version on our YouTube channel HERE Subscribe to catch each episode.release.   Soundbites [01:00] Why leaders need to hear this conversation [03:08] Link between culture and team performance results [04:37] Turning mistakes into growth and improving team motivation [05:09] Work experience that shapes views on feedback [06:57] Learn to have better conversations [08:22] The big picture of leadership [11:24] Why one-on-ones are essential for communication and trust [15:32] One-on-ones and job rotation to unlock hidden strengths [18:01] The role of psychometric tools in managing individuals [20:30] Balancing laissez-faire leadership [21:26] The danger of shutting down innovation [23:22] Constant reinvention and valuing staff ideas [25:25] Google’s Project Oxygen on effective management behaviours [26:36] Culture through informal rituals [29:35] Phone use at work and setting clear expectations [30:58] Choosing the right language for feedback [33:35] Organisational theory and avoiding workplace disharmony [35:12] Leading from the front vs. from the side [38:22] Impact of small irritations left unaddressed [42:29] Not creating a second curve for growth [44:48] New challenges and projects to maintain engagement [47:40] Missed opportunities to offer career progression within roles [49:41] Hiring lessons and using interns as a talent pipeline [51:16] How young professionals value portfolio careers and side projects [52:23] Neglecting your own capability development [53:37] Google’s Project Aristotle and the importance of psychological safety [54:32] Conversational equality and inviting all voices [55:50] VW ''Dieselgate'' and the dangers of groupthink [57:14] Brainstorming and continuous improvement [59:29] Leadership skills in associations and community roles [01:01:17] Why leaders must use mistakes as learning opportunities [01:02:57] Systems, checklists, and protecting corporate memory [01:05:04] Asking questions in one-on-ones to improve communication [01:07:02] Cultivating loyalty through acknowledgment [01:08:33] Publicly sharing customer compliments to build confidence CONTACT BRENDAN ROGERS Website: https://leaderbydesign.au/ LinkedIn: https://www.linkedin.com/in/bjrogers01/   ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA ⁠⁠https://a.co/d/3WaplI9⁠⁠ Amazon Australia ⁠⁠https://amzn.asia/d/0KwghaM⁠⁠ You can read the Kindle version on your PC, laptop or phone; you don’t need a Kindle device. Feel free to leave a review so others know it’s a good read. === Brainpower Training To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠⁠⁠ === NinaSunday.com To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠ === LinkedIn: Connect with Nina Sunday on LinkedIn ⁠⁠⁠⁠HERE⁠⁠⁠⁠ === BLOG To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Could 50% of the Fortune 500 vanish within eight years? In episode 169 of Manage Self, Lead Others video podcast, Dan Silberberg, master strategist for large enterprises, and with a storied CEO career, shares how Richard Koch’s Star Principle 2.0 redefines market dominance and the shift from static enterprises to uncopyable ecosystems. Experience each episode in a whole new way and watch every video version on our YouTube channel HERE Subscribe now to be the first to catch our next release. Soundbites [02:29] Introduction to Richard Koch’s The Star Principle and 80 / 20 Principle [02:52] Michael Porter's Five Forces model [06:24] How substitutes impact star businesses [06:59] Market shifts and changing consumer preferences [08:22] From company to ecosystem thinking [08:49] Predictions for Fortune 500 disruption and role of ecosystems [09:52] Service businesses enabling ecosystems [10:10] Adaptive intelligence and rapid market innovation [11:24] Cash cow stage and innovation timing [12:12] Agile innovation alongside existing cash cows [12:54] Static vs. exponential growth markets [15:26] Embedding innovation as standard operating practice [15:41] Shift from enterprise focus to customer-driven strategies [16:47] Key actions for using metrics effectively [17:07] Speed of reacting to data as competitive advantage [17:44] Building network platforms instead of static enterprises [19:27] Preview of “The Uncopyable Enterprise” eBook [20:14] Lessons from Buckminster Fuller [21:07] How to connect and work with Dan Silberberg CONTACT DAN SILBERBERG Website: https://entelechy.ai/ LinkedIn: https://www.linkedin.com/in/dansilberberg/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA ⁠⁠https://a.co/d/3WaplI9⁠⁠ Amazon Australia ⁠⁠https://amzn.asia/d/0KwghaM⁠⁠ You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. Feel free to leave a review so others know it’s a good read. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠⁠⁠ === To visit Nina Sunday's speaker site for conference speaking, Australia and globally, visit: ⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠ === Connect with Nina Sunday on LinkedIn ⁠⁠⁠⁠HERE⁠⁠⁠⁠ === To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Want to know how to shape your personal brand so you stand out and attract more collaborative opportunities? In this episode of Manage Self, Lead Others video podcast, find out how you can become a category of one with Kathleen Caldwell, creator of a thriving global community for women entrepreneurs, coaches and consultants. Experience our episodes in a whole new way and watch every video version on our YouTube channel HERE Subscribe to catch each episode release.   Soundbites [00:00] Perception of leaders and personal branding [01:15] Growth plans for community of women coaches and consultants [04:10] Principles for standing out [06:00] Connecting with peers and clients [07:35] Professional associations and Chambers of Commerce [08:40] Interacting at events and leadership committees [09:50] Expanding with corporate partners and mentorship opportunities [12:00] Taking responsibility for career progression [13:15] Taking risks and pursuing opportunities with integrity [22:00] Leading others with a hospitable mindset [23:20] Being a guest vs. being part of the host team [24:50] Dressing for the role you want [26:20] Brand development and avoiding stagnation [28:00] Power of positive language [29:30] Importance of asking for and seeking mentors [32:15] Key learnings for action CONTACT KATHLEEN CALDWELL Website: https://www.caldwellconsulting.biz/Caldwell_Consulting_Group_home.html LinkedIn: https://www.linkedin.com/in/kathleencaldwellcoach/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Amazon USA ⁠⁠https://a.co/d/3WaplI9⁠⁠ Amazon Australia ⁠⁠https://amzn.asia/d/0KwghaM⁠⁠ You can read the Kindle version on your PC, laptop or phone; you don’t need a Kindle device. Feel free to leave a review so others know it’s a good read. === Brainpower Training To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠⁠⁠ === NinaSunday.com To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠ === LinkedIn: Connect with Nina Sunday on LinkedIn ⁠⁠⁠⁠HERE⁠⁠⁠⁠ === Blog To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Ger Driesen is a Thought Leader in Learning & Development and a Learning Innovation Leader from the Netherlands. With a focus on trends in Learning & Development, Ger Driesen is an L&D Trendcatcher. Experience our episodes in a whole new way and watch every video version on our YouTube channel HERE Subscribe to catch each episode release. Soundbites [0:07] What will come after the AI wave; possibility of a pendulum-swing back to a human-centred movement. [2:25] Humans using AI will replace workers not using AI. [3:30] Prompt engineering is a key skill for mastering AI. [4:02] Biggest trends in AI for L&D. [4:47] Using AI for training content, plus performance support in real time. [6:26] AI assisting with both software and people skills challenges. [7:24] AI can validate or extend your own ideas; why human judgment still matters. [8:23] Chatbots evolving into conversational learning tools. [9:37] Tools in the AI landscape. [10:06] NotebookLM creating podcast-style AI host conversations. [10:34] Using AI voices for podcast narration. [11:26] Khan Academy’s evolution into an AI-powered intelligent tutor. [13:24] AI highlights what it means to be human; frees leaders to focus on people. [14:57] Why belonging and community at work still matter in the AI era. [16:09] Anticipating the pendulum swing back toward human-centred approaches.   CONTACT GER DRIESEN Linkedin: linkedin.com/in/gerdriesen ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Kindle USA ⁠https://a.co/d/3WaplI9⁠ Kindle Australia ⁠https://amzn.asia/d/0KwghaM⁠ You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. Currently 0.99c for a limited time. Feel free to leave a review so others know it’s a good read. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠⁠ === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠ === Connect with Nina Sunday on LinkedIn ⁠⁠⁠HERE⁠⁠⁠ === To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode, how Kim McCosker turned a simple idea - 4 ingredients - into a 9-million-copy cookbook phenomenon. Kim McCosker is Australia’s queen of simplicity in the kitchen. In this high-energy episode, Kim shares business tips, personal stories, and the power of doing more with less - whether ingredients, marketing, or time. Get ready to be inspired by a true self-starter who made cookbook history. Experience our episodes in a whole new way and watch every video version on our YouTube channel HERE. Subscribe now to be the first to catch our next release. Soundbites [4:00] The surprising 2-ingredient secret behind satay chicken. [5:04] Why flavor is the #1 priority when cooking with minimal ingredients. [6:11] How the idea for 4 Ingredients was born from one busy mum’s frustration. [9:10] Publishers said no - because she wasn’t famous. [11:11] Why social media has made self-employment a 24/7 hustle. [12:43] How Kim partnered with health associations to amplify reach. [14:09] Writing a pet cookbook based on market research and smart endorsements. [16:47] The $2.99 dog dental chew you didn’t know about. [17:59] What fuels her mission? Daily fan feedback from around the world. [19:35] From commerce degree to keynotes on stages - how her story evolved. [21:44] Why Kim loves speaking, learning from others, and keeping it unscripted. [23:41] The concept of a "b-lesson" - finding blessings in every lesson. [25:22] The single word that has opened the most doors in her life. [27:21] Why being different is the only way to make a lasting impact. [28:02] Effort is the truest measure of passion and success. [28:42] What’s next? FODMAPs, travel plans, and perhaps a 20-year anniversary book. [31:00] How 4 Ingredients has saved people time, money ... and stress. [32:35] Team collaboration, contributor strategy, and building a loyal brand. [34:39] Where to get Kim’s books worldwide and why it’s worth the wait. CONTACT KIM McCosker https://4ingredients.com.au/ LinkedIn: https://www.linkedin.com/in/kim-mccosker-52718135/ ABOUT PODCAST HOST, NINA SUNDAY Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon - paperback or kindle. Kindle USA https://a.co/d/3WaplI9 Kindle Australia https://amzn.asia/d/0KwghaM You can read any Kindle eBook on your PC, laptop or phone; you don’t need a Kindle device. Currently 0.99c for a limited time. Feel free to leave a review so others know it’s a good read. === To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠ === To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠ === Connect with Nina Sunday on LinkedIn ⁠⁠HERE⁠⁠ === To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Anneli Blundell is a communication dynamo. In this fast-paced, insight-packed episode, she shares the hidden traps of everyday communication and how to fix them. From busy brain syndrome to prompt hygiene in AI, you’ll walk away with tools to speak clearly, structure your message, and increase your influence - whether you’re giving feedback, writing emails, or leading a team. If you lead people, you need to hear this. Experience our episodes in a whole new way and watch every video version on our YouTube channel HERE. Subscribe now to be the first to catch our next release. Soundbites [1:12] How Anneli helps teams get heard, and why being a natural communicator isn’t required. [2:17] Simple, structured, stakeholder-focused: her 3-part framework for effective communication. [3:03] Why jumbled speech means jumbled thinking, and how to fix it. [4:04] Common communication traps: unclear asks, too much or too little detail. [4:48] Why saying “but” can sabotage your message, and what to say instead. [5:57] Introducing busy brain syndrome - and how to navigate it in conversation. [7:43] The power of written structure applied to spoken communication. [9:20] Why white space helps us think, and how to replicate it in your voice. [11:04] What prompt engineering for AI has in common with talking to humans. [12:37] Why asking great questions can make you a better leader - and human. [13:45] The most common mistake managers make when giving directions. [15:17] The rule Anneli uses to spot lazy communication in emails. [16:14] The art of giving gentle feedback without raising defensiveness. [17:57] “What did you prioritise instead?” - a better way to open performance chats. [19:28] How Anneli’s early career shaped her passion for communication authority. [21:15] Intentional communication isn’t optional - it’s leadership. [22:01] How to connect with Anneli and bring her work into your organisation. CONTACT ANNELI BLUNDELL https://anneliblundell.com/ Online Program: https://www.anneliblundell.com.au/effective-communication-program ABOUT PODCAST HOST, NINA SUNDAY To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠ To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠ Connect with Nina Sunday on LinkedIn ⁠HERE⁠ To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Russell Pearson is known as the “consultant to consultants” and a master of helping organizations rethink how they engage external experts. In this candid conversation, Russell reveals what great consultants really do, why most RFPs are flawed, and how to avoid hiring someone who sounds smart but doesn’t deliver. If you've ever wondered what consultants actually do, this is the deep dive you’ve been waiting for. Practical, surprising, and full of stories that stick. Experience our episodes in a whole new way and watch every video version on our YouTube channel HERE. Subscribe now to be the first to catch our next release. Soundbites [1:27] What kind of problems make an organization seek a consultant? [3:40] The difference between hiring a specialist and a process-focused generalist. [6:12] Why internal staff may struggle to see problems objectively. [7:55] How a good consultant sees through multiple industry lenses. [9:45] The danger of engaging consultants for too long - value drops off. [11:02] What to look for in a consultant beyond credentials. [12:30] The flaw in RFPs that ask for solutions before diagnosis. [14:05] Why consultants must co-design with the people who implement. [16:40] How collaboration, not hand-off, leads to long-term change. [18:28] Consultants must be able to communicate the “why” behind change. [20:05] The trap of the consultant becoming a cog instead of a catalyst. [22:17] The future: mixed modality consultants who guide, mentor, and train. [24:30] How to identify consultants using AI wisely vs. superficially. [26:08] Do you feel understood? That’s how you’ll know it’s the right consultant. [28:35] Nina’s personal story choosing the right consultant, and why rapport mattered. [31:20] A consultant should facilitate dialogue across departments and silos. [32:45] Don’t forget the human aspect of change and engage a change manager early. [34:32] Why real-world experience often outweighs qualifications. [35:55] What to ask when you're tasked with hiring a consultant for your team. [37:15] The red flags of hiring by tender without conversation. [38:45] Distinguishing between a consultant and a service provider. [41:02] Don’t get quotes before checking internal permissions and strategy. [42:28] Why breaking down an engagement into smaller parts helps. [43:10] A dream scenario: saving millions by shrinking the approval timeline. [45:05] Heartwarming small business story - one consultant, one brave step, big results. [47:10] How to connect with Russell Pearson and his consulting network. CONTACT RUSSELL PEARSON https://russellpearson.com/ Connect with Russell Pearson on LinkedIn HERE: https://www.linkedin.com/in/russell-pearson/ ABOUT PODCAST HOST, NINA SUNDAY To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠ To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠ Connect with Nina Sunday on LinkedIn ⁠HERE⁠ To subscribe to Nina Sunday's personal blog go to ⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Tommy Dee went from blue-collar trades to nursing to authoring Blue Collar Revolution, a bold new guide for contractors navigating the AI age. In this high-energy episode, Tommy shares how AI helped him turn $10K into $2.7M, which tools he swears by, and why giving your AI a name like “Charlie” might just change how you work. If you're in the trades, or manage anyone who is, this is the episode to send around. Experience our episodes in a whole new way - watch every video version on our YouTube channel HERE. Subscribe now to be the first to catch our next release. Soundbites [1:07] Meet Tommy Dee: author, entrepreneur, tradesman, and AI trailblazer. [2:32] Why AI chose the trades this book should serve - and how. [3:27] Self-assessment categories from enthusiast to Luddite. [4:51] Five reasons tradespeople should embrace AI now. [5:12] What happens when you don’t adapt: a personal story. [6:06] Meet “Charlie,” the AI assistant that types like a speed pianist. [6:31] From one-man plumber to smart project manager - how AI helped. [7:57] The prompt library: how Tommy engineers AI to engineer itself. [9:22] Nina learns a new level of prompting - asking AI to write the prompts. [11:33] Why his book lists AI tools without sponsorship, just value. [12:16] A deep dive into Contractor Marketing Pro and Facebook group ads. [13:51] AI never gets offended - why that matters in blue collar settings. [15:10] Streamlining estimates with photos, voice, and AI-generated docs. [16:26] HVAC tools like ServiceTitan: tracking, fairness, and transparency. [18:36] Roofing tools like AccuLynx cut waste from 15% to 3%. [20:17] Financial tools for P&L, loans, and attracting investors. [20:50] How to access Tommy’s free worksheet and resources. [21:14] The $10K to $2.7M story - and why he’s giving back. CONTACT TOMMY DEE (DOBCZYK) Amazon: Blue Collar Revolution in the Kindle store: https://a.co/d/9Z29WYGLinkedIn: https://www.linkedin.com/in/tommydee1863/ ABOUT PODCAST HOST, NINA SUNDAY 1. For behind-the-scenes conversations about the episodes, go to ninasunday.substack.com 2. Amazon: Nina Sunday's book on Amazon (2025) Manage Self, Lead Others: Constructive Conversations, True Self-Leadership and Culture You Can't Fake, by Nina Sunday 3. To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠ 4. To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠ 5. Connect with Nina Sunday on LinkedIn HERE 6. To subscribe to Nina Sunday's blog go to ⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Dan Silberberg is a leadership visionary with a Fortune 500 track record, now focused on helping executives uncover the unconscious patterns that shape their leadership. In this powerful episode, Dan exposes the invisible operating system that drives our choices, beliefs, and leadership style, and why it’s time to rewrite the code. If you're curious about how childhood beliefs, culture, and fear of standing out could be holding you back, this episode is your wake-up call. Experience our episodes in a whole new way and watch every video version on our YouTube channel HERE. Subscribe now to be the first to catch our next release. Soundbites [0:17] Imposter Syndrome and why only successful people have it [2:25] Unmasking leadership and seeing humans as operating systems [4:37] Maslow’s hierarchy and link between safety needs and self-actualisation [5:06] Early life programming of beliefs, values and principles from ages zero to ten [5:56] Childhood decisions about causality, blame and guilt [6:26] Mimicking environment, generational patterns and nature versus nurture [7:39] The need to fit in and fear of abandonment [8:30] Value of coaching and seeing beyond personal roadblocks [8:58] How paradigms are reinforced through repetition [9:54] Confirmation bias as reinforcement for existing paradigms [10:22] Comfort zones, tribe mentality and cultural reinforcement [12:15] Unconscious beliefs / behaviours to conscious awareness [13:34] Generational differences and impact on workplace values [14:02] North Star and engagement drivers [14:45] When money belief systems are formed [17:42] Survival strategies that limit leadership presence [18:29] Leadership growth with peers CONTACT DAN https://entelechy.ai/product/leader-council/⁠ ⁠https://entelechy.ai/contact/⁠ ⁠https://pages.c-suitenetwork.com/the-leader-council ABOUT PODCAST HOST, NINA SUNDAY To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠ To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠ Connect with Nina Sunday on LinkedIn HERE: ⁠⁠⁠⁠https://www.linkedin.com/in/ninasunday/ ⁠⁠⁠⁠ To subscribe to Nina Sunday's personal blog go to ⁠⁠⁠⁠https://www.brainpowertraining.com.au/⁠ ⁠⁠⁠and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Is this the end of reading as we know it? Nina Sunday is a speed reading trailblazer and founder of Brainpower Training. In this episode, she raises the alarm on our vanishing "deep reading brain" and why reclaiming our capacity for focus and complex thinking is now a leadership imperative. From book bans to slogan-thinking, Nina unpacks how short-form content is rewiring our minds and what leaders can do about it. Experience our episodes in a whole new way and watch every video version on our YouTube channel HERE Subscribe now to be the first to catch our next release. Soundbites [00:13] Are we losing our deep reading brain? What does that mean for critical thinking in a digital age? [01:50] Pre-literate vs literate thinking. How reading shapes the brain and enables objective analysis. [03:06] Benefits of reading books. Developing empathy, tolerating ambiguity, and expanding mental flexibility. [04:22] Proposals for workplaces: “Drop Everything and Read” day and the mindfulness of slow reading. [05:26] Macro reading explained. Why speed of thought and speed of reading go hand in hand. ABOUT PODCAST HOST, NINA SUNDAY To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠https://www.brainpowertraining.com.au/signature-programs/⁠ To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠https://www.ninasunday.com/⁠ Connect with Nina Sunday on LinkedIn HERE: ⁠https://www.linkedin.com/in/ninasunday/ ⁠ To subscribe to Nina Sunday's personal blog go to ⁠https://www.brainpowertraining.com.au/ ⁠and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Mark Boundy returns to unpack his new book, The Infinity Effect, a bold reimagining of sales as something bigger than quotas and commissions. In this episode, Mark challenges the traditional “sales silo” mindset and reveals why sales needs to be woven into the very culture of the organization. Access Mark Boundy's new book, The Infinity Effect on Amazon ⁠HERE⁠ This isn’t just for the sales team. It’s a wake-up call for the C-suite. When everyone who touches the customer sees themselves as part of the ownership journey - not just the buying decision - that’s when real value is created. Forget being “customer focused.” That’s a low bar. What companies need are trusted experts who understand the client’s business, the ripple effects of every problem, and how to co-create outcomes, not pitch cookie-cutter solutions. Experience our episodes in a whole new way and watch every video version on our YouTube channel ⁠HERE⁠. Subscribe now to be the first to catch our next release. Soundbites [1:21] The customer journey as an infinite loop, from buying decision to ownership outcomes. [3:09] Why most companies drop the baton between sales and implementation. [5:42] Why “customer focus” is outdated and what to aim for instead. [8:30] Diagnosing what your customer doesn’t know they need. [10:02] The dangers of breaking sales into disconnected roles. [13:40] Trusted experts vs. sales puppets - how to tell the difference. [16:45] Why your customer’s ROI should come from their mouth, not your slide deck. [20:55] The 18-point framework that distinguishes “Infinity Effect” companies from the rest. Take Action: If you're a CEO, COO, CFO, or sales leader ready to stop selling like it’s 1995 and start creating a culture where every employee helps deliver on the promise, The Infinity Effect is your playbook. CONTACT MARK https://boundyconsulting.com/ ABOUT PODCAST HOST, NINA SUNDAY To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠ To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠ Connect with Nina Sunday on LinkedIn HERE: ⁠⁠⁠https://www.linkedin.com/in/ninasunday/ ⁠⁠⁠ To subscribe to Nina Sunday's personal blog go to ⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Trav Bell, known worldwide as The Bucket List Guy, believes we should be living curiously excited about the bigger version of ourselves - not just existing. In this episode, Trav shares why writing a bucket list is not just a fun activity, but a life-changing strategy for happiness, leadership, and engagement. Whether for yourself or your team, get ready to rethink goal-setting, adventure, and possibility. Experience our episodes in a whole new way and watch every video version on our YouTube channel ⁠HERE⁠ Subscribe now to be the first to catch our next release. Soundbites [0:01] Getting curiously excited about the bigger version of yourself through a bucket list. [2:58] The origin story of creating a "To Do Before I Die" list at age 18. [6:09] Writing down goals daily and how many items should be on a bucket list. [7:24] How to create a holistic, personally meaningful bucket list beyond travel. [8:29] The magic of writing goals down and how it activates the mind to achieve them. [9:26] How vision boards and bucket lists reinforce goal achievement. [10:20] Overcoming fear of failure by focusing on what and why, not how. [11:31] Why managers should encourage their teams to create personal bucket lists. [13:04] How bucket lists boost engagement and align career plans with life goals. [14:51] Personal story of manifesting goals by visualizing and writing them down. [15:35] Tips for writing goals in present tense and keeping it simple. [17:12] Leaders leading by example as bucket listers to inspire their teams. [17:38] Seeing bucket lists as adventures you can have locally, not just globally. [18:05] Choosing proactive living over reactive existing by designing your life. [19:10] Using bucket lists to spot and challenge limiting beliefs. [20:25] Practicing gratitude by creating a "reverse bucket list" of achievements. [21:36] Encouraging sharing of personal goals to invite support without pressure. CONTACT TRAV thebucketlistguy.com [email protected] ABOUT PODCAST HOST, NINA SUNDAY To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠ To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠https://www.ninasunday.com/⁠⁠ Connect with Nina Sunday on LinkedIn HERE: ⁠⁠https://www.linkedin.com/in/ninasunday/ ⁠⁠ To subscribe to Nina Sunday's personal blog go to ⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Dull does not convert. Tune in to hear blockbuster TV show producer, Maz, tell her A-lister stories:  actor Tony Curtis's most important question, Arnold Schwarzenegger's encounter with Paula Yates for the TV show In Bed With Paula, and more. Maz built global audiences for TV shows like ‘X Factor’, ‘Dancing with the Stars’, ‘Big Brother’ and ‘Q&A’ and now teaches leaders how to be unforgettable in every room.   In this episode, Maz shares how to master presence, reframe fear, and ditch the dull. Whether you lead a team or pitch for a living, her insights will make you rethink how you show up and stand out. Experience our episodes in a whole new way and watch every video version on our YouTube channel ⁠⁠HERE⁠⁠ Subscribe now to be the first to catch our next release. Soundbites   (2:17) What’s the most important thing happening in the world right now? A reflection on presence and perspective.   (5:16) Why the present moment is the only one that matters, and how it shapes your happiness and choices.   (8:42) Can charisma be learned? A look at how Arnold Schwarzenegger cultivated presence and charm. (12:00) A tense moment turned around - how humour and kindness maintained rapport under pressure.   (15:33) Why personal magnetism matters and how to become the most compelling version of yourself. (17:14) Producing for the audience, not yourself - lessons from creating high-stakes, high-profile shows. (19:22) How to speak with impact by eliminating white noise and sparking curiosity in conversation. (21:21) Fast-track coaching: preparing guests for camera presence with strategic cues and direction. (24:36) Reframing fear as anticipation - how to harness that feeling as energy, not resistance. (27:42) Planning for the unexpected - why anticipating worst-case scenarios leads to confident leadership. CONTACT MAZ SPEAKS mazspeaksglobal.com absolutelyfarrelly.com [email protected] ABOUT PODCAST HOST, NINA SUNDAY To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/ To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/ To subscribe to Nina Sunday's personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Josh Levine, author of Great Mondays: How to design a company culture employees love, and podcast host of Great Mondays Radio for candid conversations with culture leaders. Josh is a Professor, author and speaker on the power of corporate culture and communication; and contributing writer to Fast Company and Forbes magazines. Experience our episodes in a whole new way and watch every video version on our YouTube channel ⁠⁠HERE⁠⁠ Subscribe now to be the first to catch our next release. Soundbites [0:00] Why values such as “accountability” need be framed as choices between viable options, not absolutes. [2:03] Why Josh started Great Mondays Radio podcast to spotlight culture as a business tool. [3:40] Defining company culture as the cause-and-effect of everyday workplace decisions. [6:08] How addressing small emotional “pinches” can build trust instead of resentment. [7:38] Overview of the six components of culture outlined in Great Mondays book and the field guide format. [9:09] Why values should be limited to 3 to 5 and how this forces leaders to prioritize behaviors. [11:18] The importance of expressing values as choices between strategic trade-offs like innovation vs. efficiency. [13:29] Introduction to the four types of recognition based on formality and source. [16:00] The 2x2 recognition model: formal and informal, from leaders and peers, with practical examples. [20:26] How informal leader recognition becomes a ritual and overlaps with other culture-building elements. [22:04] Where to download free exercises and tools from the Great Mondays website. CONTACT JOSH LEVINE Visit Josh's websites at: https://www.youtube.com/@GreatMondays https://greatmondays.com/ https://podcasts.apple.com/au/podcast/great-mondays-radio/id1671863469 ABOUT PODCAST HOST, NINA SUNDAY To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/ To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/ To subscribe to Nina Sunday's personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Stacey Hanke's influence strategies help leaders share clear, concise messages conveying confidence and credibility, earn trust, and make an impact no matter the culture. This episode supports the Australian-based Action for Dolphins https://www.afd.org.au/ who advocates dolphin protection. Experience our episodes in a whole new way. You can watch every video version on our YouTube channel HERE. Subscribe now to be the first to catch our next release.   Sounbites [0:00] Why leaders should ask for feedback and how to set it up effectively.   [3:17] The biggest mistake leaders make:assuming they have influence without seeking real feedback.   [4:45] Leaders expect their teams to understand their good intentions, but perception matters more.   [5:11] How consistency in communication and presence builds a strong personal brand. [6:38] Your personal brand follows you everywhere—how you show up in every interaction counts.   [7:04] The key to executive presence: being fully present in every interaction.   [7:40] Why turning on your camera in virtual meetings is a sign of respect and credibility.   [8:39] How to address passive-aggressive behavior and the power of calling out tone.   [10:11] The right way to ask for and give feedback to create a culture of openness.   [11:25] Balancing praise and constructive feedback to strengthen team relationships.   [13:40] Defining your leadership brand and using it to guide your influence.   [15:03] How to reframe the word “feedback” to make it more constructive and less intimidating.   [16:07] Observing body language and nonverbal cues for real-time feedback.   [17:12] Why tailoring feedback to an individual’s style makes it more effective.   [17:34] The impact of body language on leadership presence and credibility.   [19:33] How leaders can use storytelling to communicate with impact.   CONTACT STACEY HANKE CSP, CPAE To access a free chapter from Stacey's book, Influence Redefined Visit: https://staceyhankeinc.com/connect/ Stacey's free resources: https://staceyhankeinc.com/research-downloads/   ABOUT PODCAST HOST, NINA SUNDAY CSP To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/   To visit Nina Sunday's speaker website for global in-person speaking bookings visit: https://www.ninasunday.com/   Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/   To subscribe to Nina Sunday's personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode is with Thought Leader and Visionary, Dan Silberberg, former Managing Director of Oracle and CEO of other well-known brands and with a Master's degree in Leadership and Coaching. Visit https://entelechy.ai/ for details of Dan's upcoming events. Experience our episodes in a whole new way and watch every video version on our YouTube channel ⁠⁠HERE⁠⁠ Subscribe now to be the first to catch our next release. Soundbites [2:51] AI accelerating change and the shift in leadership roles. [3:14] Importance of creativity and innovation in leadership despite common misconceptions about creativity. [4:40] Challenges of education systems shaping leaders to be compliant rather than creative. [5:28] Addressing conflict and the importance of understanding the real issue behind problems. [6:17] Moving from technical skills to emotional intelligence, adaptability, and authenticity in leadership. [7:23] Shifting leadership approach from giving answers to asking questions. [8:03] Leadership's role in managing the fear of change and leading through AI-driven transformations. [9:10] Decision-making processes and the difference between one-door and two-door decisions. [10:37] Managing people’s emotions in leadership, balancing workloads, and maintaining empathy. [11:25] Addressing burnout, workload management, and fostering honest conversations in leadership. [12:18] Impact of a toxic work culture on employees’ ability to speak up and how leaders can support. [13:42] Advice on prioritizing workload and empowering employees to manage their time. [15:05] Core beliefs that shape leadership behavior and how they can be maladaptive in adulthood. [15:42] Identifying personal gaps and emotional intelligence skills needed to grow as a leader. [16:45] The influence of early childhood experiences on leadership operating systems. [17:01] The difficulty in self-analyzing personal leadership identity and the value of external feedback. [19:05] Using vulnerability and self-awareness to rewire limiting beliefs and enhance leadership capabilities. [19:10] Coaching C-suite leaders and the importance of commitment to personal growth and leadership evolution. CONTACT DAN SILBERBERG https://entelechy.ai/product/leader-council/ https://entelechy.ai/contact/ https://pages.c-suitenetwork.com/the-leader-council ABOUT PODCAST HOST, NINA SUNDAY To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/ To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/ To subscribe to Nina Sunday's personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Ken Griffin is CEO of Australian Primary Healthcare Nurses Association (APNA), the national peak body for Primary Healthcare Nurses, Australia. Ken is driving double-digit growth, leading advocacy and improving operations. In this episode, Ken explains how to: grow membership in a not-for-profit advocate for industry change lead a remote workforce foster a culture of positive disruption. Experience our episodes in a whole new way and watch every video version on our YouTube channel HERE Subscribe now to be the first to catch our next release. Soundbites: [2:36] Shifting the Not-for-Profit Mindset Operating as a peak organization with authority rather than relying on traditional fundraising. [4:09] Advocacy in Action Key issues tackled through advocacy and how policy changes impact the industry. [4:17] Influencing National Health Policy The role in major government initiatives like the Strengthening Medicare Task Force. [5:44] Managing a Remote Workforce The shift from hiring locally to a national best-candidate policy. [6:04] Building a High-Engagement Remote Team Ensuring equal participation, fostering culture, and maintaining team connection. [9:49] Fostering Friendly Competition Using fun initiatives like the 10,000 Step Challenge to keep teams engaged. [10:19] Scaling the Organization Growth from 19 to 65 employees and the changes that supported expansion. [10:51] Redefining Member Events Transforming a traditional conference into a high-energy Festival of Nursing. [12:50] The Power of Purpose and Culture How focusing on purpose leads to better engagement and results. [13:17] Creating a Culture of Positive Disruption Embedding innovation and bold thinking into everyday operations. [15:52] Values That Drive Success The three core values: Positive Disruption Pursue Excellence Better Together [17:12] Fostering Collaboration in Healthcare Bringing together 60 healthcare leaders to drive industry-wide change. [17:46] Strategic Plans for the Future Investing in a fund for health disruption and AI-driven member solutions. [19:25] Leadership Advice for CEOs The importance of common language and alignment in maintaining culture. [20:49] Enhancing Member Engagement Balancing online and offline interactions to support busy professionals. [22:06] Final insights on leadership, culture, and making an industry-wide impact. ABOUT APNA Australian Primary Health Care Nurses Association: https://www.apna.asn.au/ ABOUT KEN GRIFFIN LinkedIn: https://www.linkedin.com/in/ken-griffin-71495a/ ABOUT PODCAST HOST, NINA SUNDAY CSP Brainpower Training To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/signature-programs/⁠⁠⁠⁠⁠⁠⁠ === NinaSunday.com To visit Nina Sunday's speaker site for global in-person speaking bookings visit: ⁠⁠⁠⁠⁠⁠⁠https://www.ninasunday.com/⁠⁠⁠⁠⁠⁠⁠ === LinkedIn: Connect with Nina Sunday on LinkedIn ⁠⁠⁠⁠HERE⁠⁠⁠⁠: https://www.linkedin.com/in/ninasunday/ === Free PDF ''Lead From The Front'', from Nina Sunday's book, Workplace Wisdom for 9 to Thrive at https://www.ninasunday.com/workplace-wisdom-lead-from-the-front Nina Sunday’s latest book, ‘’Manage Self, Lead Others: Constructive Conversations, True Self-Leadership, and Culture You Can’t Fake’’ now on Amazon. Amazon USA ⁠⁠https://a.co/d/3WaplI9⁠⁠ Amazon Australia ⁠⁠https://amzn.asia/d/0KwghaM⁠⁠ === Blog To subscribe to Nina Sunday's blog go to ⁠⁠⁠⁠⁠⁠⁠https://www.brainpowertraining.com.au/ ⁠⁠⁠⁠⁠⁠⁠and scroll to bottom of page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Natasha Hawker is co-founder of Employee Matters, your in-house HR and recruitment experts, coming in and out of your business, as and when you need them. A finalist in the Australian 2023 Telstra Best of Business Awards, Natasha Hawker is author of "From Fire to Hire, Managing the Employee Life Cycle." Experience our episodes in a whole new way and watch every video version on our YouTube channel HERE Subscribe now to be the first to catch our next release. Soundbites [2:50] Difficult conversations in management and key questions managers should ask themselves. [3:43] The importance of regular one-on-ones with team members. [3:57] Daily huddles to improve accountability, communication, and listening skills, especially in remote teams. [5:55] Why managers avoid difficult conversations. [6:12] Three key areas managers need to improve: hiring better, managing better, and exiting better. [7:19] Reflection on personal experiences of avoiding feedback, explaining how unaddressed small issues can snowball over time. [8:40] Importance of vulnerability in leadership, encouraging managers to seek feedback from their teams. [9:50] Challenge of employees reacting emotionally to feedback. De-escalation techniques. [11:29] Advice on acknowledging emotions during difficult conversations and using pauses to allow employees to express their feelings. [12:19] Role of social sensitivity in effective teams—reading nonverbal cues and responding appropriately. [12:46] Recommendation to prepare employees for tough feedback conversations by framing them as growth opportunities. [13:48] Suggestion for a direct approach to sharing feedback, allowing employees to correct assumptions and engage in open dialogue. [14:10] Introduction to the topic of exit interviews, explaining their value in identifying trends, retention risks, and leadership challenges. [15:09] Concept of stay interviews—proactively engaging employees to understand what would keep them in the company. [16:17] Exploration of the benefits of an alumni program and how staying connected with former employees can lead to new business opportunities. [17:09] Shift in discussion to onboarding, explaining how poor onboarding increases turnover, emphasizing the need for structured induction programs. [19:35] Discussion on the importance of leadership in encouraging employee growth, advocating for managers to develop their teams rather than hoarding knowledge. [21:30] Information on how Employee Matters helps small to medium businesses with HR and recruitment, emphasizing that strong HR practices provide a competitive advantage. CONTACT NATASHA HAWKER Contact Employee Matters at employeematters.com.au to learn more about their HR and recruitment services. https://www.natashahawker.com/ LinkedIn: https://www.linkedin.com/in/natashahawker/ ABOUT PODCAST HOST, NINA SUNDAY CSP "Download from Nina Sunday's book a free chapter titled, Lead From The Front, an insightful deep dive into effective leadership.   1.    Why “People Don't Quit Companies; They Quit Managers.” 2.    The 8 Good Behaviors of a Manager. 3.    Lead From the Front to Motivate Your Team. Grab your free PDF here https://www.ninasunday.com/workplace-wisdom-lead-from-the-front === To learn more about Nina Sunday’s face-to-face and live online training programs visit: https://www.brainpowertraining.com.au/signature-programs/ === Learn more about your ad choices. Visit megaphone.fm/adchoices

Steve Brossman improved conversion rates of appointment setters by showing them how to lift the energy of the prospect about the upcoming appointment set. Tune in to find out about F.L.O.W Selling. Grab a copy of Steve’s backpocket guide HERE: https://stevebrossman.com/bpgflowselling Experience our episodes in a whole new way—watch every video version on our YouTube channel HERE Subscribe now to be the first to catch our next release. Soundbites 1:06 Insights from Steve’s career launching multinational businesses and sales enablement strategies. 2:00 The role of a microsales enablement strategist, focused on increasing conversions and shortening sales cycles. 2:16 The acronym FLOW (Frequently Leveraged Outcome Wins) shows how choreographing small wins drives success. 3:02 Creating energy and momentum is essential in sales, with customer journeys that energize buyers. 3:32 Momentum goals are crucial for setting believable targets that inspire confidence and overachievement. 5:03 Strategic naming, like "Prominence and Persuasion Review," elevates sales conversations and enhances perception. 5:44 Three levels of influence: imposed, collaborative, and self-influence, and their impact on buyer decisions. 6:46 Personalized videos before sales calls help build rapport, boost energy, and set a positive tone. 7:06 Pre-meeting videos transform sales dynamics by creating early connection and engagement with buyers. 8:16 Reflections on implementing video strategies to improve interactions in the sales process. 9:08 Improving energy flow during appointments increases conversion rates and revenue. 12:52 The DNQC framework (Data, Narrative, Quantify, Confirm) for crafting effective sales conversations. 13:18 DNQC’s research and how structuring data, insights, and narratives resonates with buyers. 16:08 Embedding narrative techniques into sales frameworks to create emotional buyer engagement. 17:33 Energy layering shows how every sales interaction should build on prior momentum for success. 18:46 The psychological impact of small achievements and how they influence buyer confidence. 20:33 Examples of clients who implemented sales strategies and saw measurable growth in results. 22:16 Final thoughts on how sales leaders can use energy, narrative, and strategy to revolutionize performance. ABOUT STEVE BROSSMAN Grab a copy of the F.L.O.W. Selling backpocket guide HERE: https://stevebrossman.com/bpgflowselling https://stevebrossman.com/ Contact [email protected] Linkedin: https://www.linkedin.com/in/stevebrossman/ ABOUT PODCAST HOST, NINA SUNDAY To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/ To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/ To subscribe to Nina Sunday's personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

AI Prompt Engineering, with Rob MacLachlan SOUNDBITES Principle number one, don't say "I am a business manager writing a proposal", but "You are a business manager writing a proposal, and you're an expert in . . ." Tell AI who THEY are. And the more detailed output you want, the more detailed the role would be. There are lots of examples. Let's say, in your case, about show notes . . . you might say, "You're an expert podcaster". The more detailed you are, the better.   Experience our episodes in a whole new way. Watch every video version on our YouTube channel HERE Subscribe now to be the first to catch our next release. [2:29] Four basic components of a prompt, emphasizing the importance of phrasing and defining roles for better AI results. [3:09] Story about introducing prompt engineering to a university student, highlighting how telling AI "you are the expert" changes the output. [4:34] Instructing AI as an expert in the task, which improves outcomes. [4:50] Creating detailed prompts, adding psychographics and precision to refine AI outputs.   [6:31] Expertise in crafting "mega prompts" and consulting services. [7:01] Defining mega prompts, breaking down their structure and how to manage large-scale AI outputs. [9:34] Tailoring AI instructions and correcting formatting to fit specific needs. [10:03] How AI learns within a thread to adapt based on prior instructions and adjustments. [10:16] Preferred AI tools, including Perplexity AI and ChatGPT, for citations and context generation. [10:32] Focus on accuracy and evidence-based AI outputs, sharing tools like Scholar GPT and Gemini.   [11:05] Confidentiality in AI tools and strategies for improving AI-generated results over time. [12:23] Coherence, cohesion, and logical sequencing in refining AI-generated content. [13:03] Uploading text examples to help AI match writing voice, syntax, and vocabulary for consistent outputs.   [14:03] Strategies for instructing AI in maintaining voice, tone, and lexical style based on examples. [14:59] Case studies of consulting with businesses to transform processes, including building custom bots. [16:02] AI’s role in streamlining internal communication and proposal generation.   [16:56] Training AI to generate high-quality content and how businesses can benefit from this process.   [18:21] How AI can boost productivity by automating repetitive tasks and improving accuracy.\ [19:09] Importance of continuously testing and refining prompts to achieve optimal AI performance.   [19:44] Potential of AI to revolutionize industries like marketing, education, and healthcare.   [20:18] Preparing businesses to leverage AI tools effectively.   [21:05] Practical advice for businesses looking to implement AI tools. ABOUT ROB MACLACHLAN, AI Prompt Engineering Expert   Actualise AI: https://actualiseai.com.au/   LinkedIn: linkedin.com/in/rob-maclachlan-5799b613   ===   ABOUT PODCAST HOST, NINA SUNDAY "Download from Nina Sunday's book a free chapter titled, Lead From The Front, an insightful deep dive into effective leadership.   1.    Why “People Don't Quit Companies; They Quit Managers.” 2.    The 8 Good Behaviors of a Manager. 3.    Lead From the Front to Motivate Your Team.   Grab your free PDF here   To learn more about Nina Sunday’s face-to-face and live online training programs in People Skills, visit: https://www.brainpowertraining.com.au/signature-programs/ Nina helps people launch their own podcast or be noticed and invited as a podcast guest. "I help you master interview and on-camera skills, and elevate your Executive Presence online.   "If you want me to unpack your current uniqueness and review your Authority Positioning to see how you can better stand out, you can grab a convenient time here " Learn more about your ad choices. Visit megaphone.fm/adchoices

Karl Post is Co-founder and Head of Media of US-based C-Suite Network, C-Suite Radio and C-Suite TV. Find out more at the Go Big webinar with Jeffrey Hayzlett. Experience our episodes in a whole new way—watch every video version on our YouTube channel HERE Subscribe now to be the first to catch our next release.   Soundbites from this episode [2:40] How podcasting helps CEOs control their message while building personal and corporate brands. [3:19] The personal branding benefits for guests on podcasts, especially industry leaders. [4:08] Podcasting’s ability to engage diverse audiences, including employees, partners, and customers. [4:52] How podcasts inspire teams by communicating success stories, updates, and goals from leaders. [5:32] Aligning the CEO’s personal brand with company values for authentic audience connections. [6:01] The power of blending video with podcasts to create high-quality, engaging content. [7:03] Private podcasting for internal communication and strategies for public vs. private podcasts. [7:59] Strategic podcast planning, including audience reach, measurable calls to action, and conversions. [10:25] Evolving calls to action and the concept of hyperlocal podcasting for businesses. [11:13] Hyperlocal podcasting, targeting specific geographic areas with tailored, relevant content. [12:25] Podcast advertising's geotargeting capabilities for supporting local commerce. [13:04] Ad insertion strategies for monetization and how hyperlocal ads connect businesses locally. [14:28] The significance of the C-suite Network’s 40 verticals for podcasting. [14:50] Statistics on podcasting’s potential in North America, empowering leaders to embrace the medium. [16:39] Encouraging listeners to start podcasting and refine their skills through consistent practice. [16:52] How the C-Suite Network supports podcasters with hosting, promotion, and community resources. [20:28] Key success factors for CEOs starting a podcast, including consistency and clear goals. [21:34] Storytelling as a powerful tool for podcasting, creating connection and authenticity. [22:21] How podcasts allow CEOs to showcase expertise while creating a direct line to their audience. [23:02] How podcasts provide long-term value through on-demand accessibility and evergreen content. ABOUT KARL POST, Co-founder of the C-Suite Network   Contact Karl Post: [email protected] Link to the Go Big webinar with Jeffrey Hayzlett: https://pages.c-suitenetwork.com/gobigwebinar   Karl Post on LinkedIn: linkedin.com/in/karlpost    C-Suite Network: https://c-suitenetwork.com/ ABOUT PODCAST HOST, NINA SUNDAY To learn more about face-to-face training programs with Nina Sunday or one of her experienced Facilitators from Brainpower Training Pty Ltd in Australia Pacific, visit: https://www.brainpowertraining.com.au/signature-programs/ To visit Nina Sunday's speaker site for global in-person speaking bookings visit: https://www.ninasunday.com/ Connect with Nina Sunday on LinkedIn HERE: https://www.linkedin.com/in/ninasunday/ To subscribe to Nina Sunday's personal blog go to https://www.brainpowertraining.com.au/ and scroll to bottom of the page to register. Learn more about your ad choices. Visit megaphone.fm/adchoices

Under pressure to get through truckloads of reading that just keeps pouring in? Nina Sunday is the world's best Brainpower coach and Speed Reading trailblazer. In this episode learn how speed and comprehension can be enhanced with the right techniques. View the video version on Youtube HERE: https://youtu.be/gvjnQnyi0I8 === Nina Sunday answers these questions: How can you measure reading rate? What is an average reading rate? How fast can reading rate improve? How exactly does a speed reader read? What are the roadblocks to people reading faster? How do you measure comprehension or memory after reading? Can you still enjoy a novel if you speed read? Do companies get you into the workplace to teach speed reading face-to-face? Soundbites [4:04] What is an average reading rate? [4:07] How is reading rate measured? How is it possible to increase reading rate without loss of comprehension?   [5:51] Most participants double or triple their reading speed while maintaining or improving comprehension.   [5:55] Speed reading techniques include relaxing eye focus and pacing. [9:39] Regression and sub-vocalization slow reading, with tips to overcome these habits.   [13:39] How do you test comprehension and memory? .   [13:44] Retelling improves memory retention, supported by research on repeated recall strengthening pathways.   Nina Sunday explains, "I came across the principle of memory which is recall of an item of information increases the likelihood of subsequent recall. And what how it was explained. It's like for each recall of an item of information, the brain cell connections or the brain pathway is being created. And so each time you recall that same item of information, it travels down the same pathway in the brain. We've got an unlimited number of pathways, but creating the neuronal pathway for that item of information, makes it more likely to be subsequently recalled.   In other words, we remember what we have remembered; and the act of recall creates the brain cell connections. Brain cells that fire together, wire together.   Retelling serves as a memory aid, and also a test for how well you remembered and understood the information."  [17:14] Benefits of speed reading for personal and professional life, emphasizing lifelong learning. ABOUT PODCAST HOST, NINA SUNDAY To learn more about Nina Sunday’s face-to-face Speed Reading workshops in Australia and live online training visit: https://www.brainpowertraining.com.au/speed-reading-training/ Speed Reading Academy eLearning online course https://www.brainpowertraining.com.au/go Learn more about your ad choices. Visit megaphone.fm/adchoices

Four letter words that we use because we live in the world of a positive purposeful, powerful, pleasant. The four letter words that we use are love, life, hope, play, pray, free gift, swim, and the four letter FU word is. On on. That's right, F U N N. So after the show, when you see your family and friends, I want you to point your finger and a twinkle in your eye and a smile on your face and listen and say tell everybody F you, everybody, remember to add right away capital N capital N. Now you got their attention. Experience our episodes in a whole new way—watch every video version on our YouTube channel HERE Subscribe now to be the first to catch our next release. Soundbites from this episode: 1:50 Uplifting and spreading joy through Barry’s podcast boosts mood and endorphins. 2:21 Sharing the podcast with five people spreads a positive message. 2:37 Encouragement to share this episode with others. 2:44 Introduction to SAR: Spreading Happiness and Rejuvenating Energy. 2:58 Free e-book focused on acronyms is available. 3:19 Three fundamentals of life: life has purpose, making a difference, and power in words. 4:46 Podcasting as a way to live true destiny. 5:00 Acronym created for Nina, emphasizing nurturing insight and abundance. 6:13 Journey of being paralyzed and finding joy in challenges. 7:18 Joy movement started while quadriplegic. 8:12 Reflecting on silver linings during difficult times like COVID. 9:15 "Expect a miracle" as a personal mantra to stay hopeful. 10:10 Story about a unique perspective on acronyms and miracles. 10:37 Choosing responses shapes life trajectory. 11:39 BLAB: Breathe Like a Baby, emphasizing deep breathing. 13:01 Power of saying "Thank you" three times daily and its transformative effect. 14:32 Small acts of gratitude, like thanking a bus driver, and their ripple effect. 15:02 SMILE: Seeing Miracles in Life Every day and the importance of kindness. 16:26 Smiling brings calmness and positivity to any situation. 17:16 Reframing challenges creates opportunities for growth and gratitude. 18:13 Cultivating joy in challenging environments like the workplace. 19:04 Mindset and intentionality in spreading positivity at work. 20:13 JOY acronym: Journey of You, focusing on personal fulfillment. 21:15 Ripple effect of individual happiness on teams and communities. === ABOUT BARRY SHORE, Ambassador of Joy Websites: https://einsteincares.com/ https://barryshore.com/ LinkedIn: https://www.linkedin.com/in/barryshore/ === ABOUT PODCAST HOST, NINA SUNDAY "Download Nina Sunday's book a free chapter titled, Lead From The Front, an insightful deep dive into effective leadership. 1. Why “People Don't Quit Companies; They Quit Managers.” 2. The 8 Good Behaviors of a Manager. 3. Lead From the Front to Motivate Your Team. Grab your free PDF here: https://www.ninasunday.com/workplace-wisdom-lead-from-the-front === To learn more about Nina Sunday’s face-to-face and live online training programs in People Skills, visit: https://www.brainpowertraining.com.au/signature-programs/ === Nina helps people launch their own podcast or be noticed and invited as a podcast guest. I help you master interview and on-camera skills, and elevate your Executive Presence online. If you want me to unpack your current uniqueness and review your Authority Positioning to see how you can better stand out, you can grab a convenient time here: https://www.brainpowertraining.com.au/calendar/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Bruce Sullivan has a unique approach to handling performance conversations to foster accountability. His method is a game-changer for addressing behaviour with a less than positive impact on building a positive workplace culture. An eye-opening moment? Bruce's perspective on "avoiding conflict leads to resentment." This hit home, especially with a personal story shared about an office restructure to avoid a difficult conversation. But it's not all about challenges - we also explored the power of gratitude in leadership. The discussion on the "paradox of generosity" was truly enlightening and has already changed how I approach my team interactions. Experience our episodes in a whole new way—watch every video version on our YouTube channel HERE Subscribe now to be the first to catch our next release. Key takeaways that left me inspired: • The magic of being "more curious, less critical" 🧠 • Practical tips for addressing workplace behaviour effectively • Strategies to combat cynicism and reframe negative mindsets If you're a leader looking to level up your communication skills and team dynamics, this episode is a must-listen. 🚀Find the "Manage Self, Lead Others" show on your favourite podcast app - trust me, it's worth every minute. Visit Bruce's website HERE: https://brucesullivan.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices