Off the Clock a Five Star Home Services Podcast

In our March recap, we dive into some movie nostalgia, celebrate everything we accomplished as a team, and take a look ahead at what’s coming in Q2. From big wins to what’s next, this episode gives you a quick pulse on where we’ve been and where we’re headed....#FiveStarHomeServices #OfftheClockPodcast #Ohio

Our host, Jared Young (Marketing), sits down with Josh Bell, our CFO and one of the newest members of the Five Star team.Hear what brought him to Five Star and, even better, the hidden talent you wouldn’t expect....#FiveStarHomeServices #OfftheClockPodcast

Our February Off the Clock Podcast with CEO Christian Rattin is here. Join us as we recap February, talk about what we’re building next, and share a few things currently in the works!...#OfftheClockPodcast #FiveStarHomeServices #FiveStarStaff

On Episode 29 of Off the Clock, we’re sitting down with our Service Manager, Josh Anderson.We talk about what led him to the Five Star team, what keeps him motivated, and how his passion for hunting connects with his heart for helping others. It’s a great conversation that gives you a real look at who Josh is beyond the job.Be sure to follow and support his YouTube channel, @wildlifepursuit7101.

Here’s our first company update of 2026. In this episode, we’re covering everything from movies and the weather to our biggest wins so far and what we’re going after next. Don’t miss it, there are a few good takeaways you’ll want to hear!...#OfftheClockPodcast #FiveStarHomeServices #FiveStarStaff

Today, we’re recapping Q4 of 2025, the wins we celebrated, and the obstacles we pushed through together as a company. One team. One goal!Tune in as we dive in with our CEO, Christian Rattin, on what our core values really mean to us and what we’re committed to carrying into 2026....#OfftheClockPodcast #OhioHomeServices #CoreValues #SecondChanceEmployer

It’s time to meet Myah, our Call Center Team Lead! 🤝Get to know her story, from the struggles she’s overcome to the experiences that shaped who she is today. Myah is a true force, leading with kindness, strength and wisdom in everything she does. Don't skip out on this inspiring episode!...#OfftheClockPodcast #FiveStarStaff #CoreValues #OhioHomeServices

🎙️ Episode 27 of Off the Clock is here! Today, we are sitting down with Caerlina Williams, our Dispatch Lead. Caerlina shares an impactful story, honest insight on life, and what keeps her moving forward. Her positivity and perspective are sure to leave you feeling inspired, so you will not want to miss this one.

🎙️ Today on Off the Clock, we’re finally sitting down with Ben Reed, one of our service field supervisors. Ben’s path is a good one to hear. He went straight into trade school while in high school, then worked his way to Five Star. Tune in for his story, his hobbies, what he does for fun, and where he hopes to be in the future.

🎙️ Tune in as Five Star Home Services CEO, Christian Rattin, joins podcast host Jared Young for our October recap. In this upbeat episode, Christian shares his own current goals as well as some goals set in motion for Five Star. Plenty of laughs, practical takeaways, and a clear look at what’s ahead in this episode. Don’t miss it. 

🎙️ Today, we’re joined by Brandon Mayer, Install Plumbing Manager. Brandon sits down with host Jared Young for an honest conversation about the experiences that shaped him, what fuels his work ethic, and how he became who he is today. Don’t miss this inspiring chat that’s sure to leave you feeling refreshed!Off the Clock spotlights Five Star Home Services team members from Columbus, Dayton, and Cincinnati, Ohio. Each episode pulls back the curtain on life outside work, from hobbies and goals to lessons learned and the moments that build character. Real talk with real people. The kind of story that sticks with you.

🎙️ Episode 24 of Off the Clock is here! This week, we’re sitting down with our Install Lead, Rich Rodgers. From the turning points that led him to Five Star to what he enjoys most in his time “off the clock,” this conversation brings real heart into the conversation.Off the Clock is a podcast by Five Star Home Services in Columbus, Ohio. On each episode, we sit down with an employee to dive into the nitty-gritty of their off-the-clock routine, what their hobbies are, what goals they have for the future, and sometimes the hard parts of life that keep them going. Real stories, real people, real life inspiration.

🎙️ In our September recap episode of Off the Clock, host Jared Young sits down with Five Star CEO Christian Rattin to look back at the month’s highlights. From big wins across the company to the challenges that shaped us, Jared and Christian cover it all with honesty, energy, and plenty of Five Star spirit.Tune in for an inside look at the people, stories, and values driving us forward, and get a glimpse of what’s ahead as we move into the fall season.

🎙️ Episode 23 of Off the Clock is here! This week, we’re sitting down with our Lead Marketer (and one of our OG team members), Josiah Roberts. From how he got his start at Five Star to what he enjoys most in his time “off the clock,” this conversation is full of laughs and great stories.Swipe right on this one. You don't want to miss it; it’s guaranteed to keep you entertained from start to finish!

🎙️ This week on Off the Clock: We’re sitting down with our Logistics Manager, Scott Wittler. From his legendary dad jokes to the hardships he’s overcome and his vision for the future, Scott’s story is one you won’t want to miss.Tune in for an honest, inspiring, and surprisingly funny conversation with one of the people who keeps Five Star moving.

🎙️ On episode 21 of our Off the Clock podcast, we sit down with our General Manager, Justin Pence. Justin shares how he got his start at Five Star, the hardships he’s overcome, and what keeps him moving forward.His passion and relentlessness embody the very traits we value here at Five Star. You won’t want to miss this inspiring episode!

🎙️ In this month’s recap, CEO Christian Rattin reflects on August, sharing key updates, celebrating our wins, and highlighting the momentum we’re building together. ...#OffTheClockPodcast #FiveStarHomeServices #Leadership #Faith #Recovery #Goals #GrowthMindset #GrowthJourney #SecondChanceEmployer #Ohio #OhioSecondChanceEmployer #FiveStarStaff #ThisIsFiveStar #FiveStarStrong #FiveStarFanatic #ExperiencetheFiveStarDifference #CoreValues #WorkCulture

🎙️ This is episode 20 of our Off the Clock podcast. Today, we’re speaking with our Call Center Director, Kelly Daly. She shares how she found her way into home services, what has shaped her into the person she is today, and where she envisions herself and her family in the future.Kelly’s story is one everyone should hear. Her positivity shows us how to stay teachable even through tragedy. Whatever you do, don’t miss this episode.

🎙️ Meet Kyle Gilbert and hear the story behind his journey to Five Star — from the hero who inspired him, to the roots of his strong work ethic, to the big goals he’s chasing for the future. This is one episode you won’t want to miss!

On the next episode of our Off the Clock Podcast, we sit down with Brian Shade, our new Electrical Department Manager. Brian shares his journey, his powerful testimony, and what drives him as a leader. He’s a man of integrity with a story worth hearing. Don’t miss this one — it’s going to be good!...#OffTheClockPodcast #FiveStarHomeServices #Leadership #Faith #Recovery #Goals #GrowthMindset #GrowthJourney #Growth #RecoveryJourney #SecondChanceEmployer #Ohio #OhioSecondChanceEmployer #FiveStarStaff #ThisIsFiveStar #FiveStarStrong #FiveStarFanatic #ExperiencetheFiveStarDifference #CoreValues #WorkCulture

🎙️ We know. We know. We always say you shouldn’t miss an episode of Off the Clock, but trust us—you really don’t want to miss this one. We’re talking about our cutest new (four-legged) hire, Bo, plus all the other exciting updates and big things happening here at Five Star....#OffTheClockPodcast #FiveStarHomeServices #Leadership #Faith #Recovery #Goals #GrowthMindset #GrowthJourney #Growth #RecoveryJourney #SecondChanceEmployer #Ohio #OhioSecondChanceEmployer #FiveStarStaff #ThisIsFiveStar #FiveStarStrong #FiveStarFanatic #ExperiencetheFiveStarDifference #CoreValues #WorkCulture

🎙️We’ve got Doug Martin with us on today’s episode of Off the Clock! Doug is our incredible Install Manager here at Five Star. In this episode, Doug shares his journey—how he found his way to Five Star, the experiences that shaped his career, and the goals that keep him moving forward.If you’ve ever wondered what drives the people behind our five-star service, you won’t want to miss this one! ...#OffTheClockPodcast #FiveStarHomeServices #Leadership #Faith #Recovery #Goals #GrowthMindset #GrowthJourney #Growth #RecoveryJourney #SecondChanceEmployer #Ohio #OhioSecondChanceEmployer #FiveStarStaff #ThisIsFiveStar #FiveStarStrong #FiveStarFanatic #ExperiencetheFiveStarDifference

🎙️ It’s time to introduce you to one of our incredible team members—David Walker, an outstanding Install Lead here at Five Star Home Services. David brings passion, skill, and a positive attitude to every job, and it shows.In this episode, we dive into David’s journey—how he got started, what drives him, and what ultimately led him to join the Five Star family. His story is one of hard work, dedication, and a truly inspiring vision for the future. Take a few minutes to tune in—you’ll walk away with a deeper appreciation for the people who make Five Star what it is....#OffTheClockPodcast #FiveStarHomeServices #Leadership #Faith #Recovery #Goals #GrowthMindset #GrowthJourney #Growth #RecoveryJourney #SecondChanceEmployer #Ohio #OhioSecondChanceEmployer #FiveStarStaff #ThisIsFiveStar #FiveStarStrong #FiveStarFanatic #ExperiencetheFiveStarDifference

🎙️ It's time for everyone to meet Ziggy, one of our fantastic install leads!Learn all about what got Ziggy started in the industry and how his journey started here at Five Star Home Services. In this episode, he also discusses who has been influential in his life and where he hopes to be in the next several years....#OffTheClockPodcast #FiveStarHomeServices #Leadership #Faith #Recovery #Goals #GrowthMindset #GrowthJourney #Growth #RecoveryJourney #SecondChanceEmployer #Ohio #OhioSecondChanceEmployer #FiveStarStaff #ThisIsFiveStar #FiveStarStrong #FiveStarFanatic #ExperiencetheFiveStarDifference

🎙️ In episode 14, we’re sitting down with Chris Miller to hear about his journey—what brought him to Five Star, what keeps him inspired, and how he leads by example every day. Chris has incredible insight into the work we do and the needs of the customers we serve.With “relentless” being one of our company’s core values, Chris opens up about what that word really means to him. He shares how staying driven and doing the right thing. Today’s episode is all about leadership, perseverance, and living our core values out loud. Don’t miss it!...#OffTheClockPodcast #FiveStarHomeServices #Leadership #Faith #Recovery #Goals #GrowthMindset #GrowthJourney #Growth #RecoveryJourney #SecondChanceEmployer #Ohio #OhioSecondChanceEmployer #FiveStarStaff #ThisIsFiveStar #FiveStarStrong #FiveStarFanatic #ExperiencetheFiveStarDifference

🎙️ Tune in as our CEO, Christian Rattin, recaps June—covering highlights, milestones, and what’s ahead for Five Star Home Services. It’s a quick look back at a big month and what it means for our team and customers!...#OffTheClockPodcast #FiveStarHomeServices #Leadership #Faith #Recovery #Goals #GrowthMindset #GrowthJourney #Growth #RecoveryJourney #SecondChanceEmployer #Ohio #OhioSecondChanceEmployer #FiveStarStaff #ThisIsFiveStar #FiveStarStrong #FiveStarFanatic #ExperiencetheFiveStarDifference

🎙️ In this powerful episode, we sit down with Brian Evans to hear his incredible story—a journey of resilience, redemption, and purpose. After surviving multiple car crashes and near-death experiences, Brian’s life took a dramatic turn. Fueled by faith and a heart to serve, he’s now on a mission to make every moment count and inspire others to live with intention.This is more than a recovery story—it’s a reminder that no matter your past, your future can be filled with impact and purpose. Everyone has a story. You’ll be inspired by Brian’s. Tune in now—this is one you don’t want to miss....#OffTheClockPodcast #FiveStarHomeServices #Leadership #Faith #Recovery #Goals #GrowthMindset #GrowthJourney #Growth #RecoveryJourney #SecondChanceEmployer #Ohio #OhioSecondChanceEmployer #FiveStarStaff #ThisIsFiveStar #FiveStarStrong #FiveStarFanatic #ExperiencetheFiveStarDifference

🎙️ This is episode 12 of our Off the Clock  podcast! Sit down with us as we chat with Ryan Doll, our Dayton market plumbing warehouse manager, for a conversation you won’t want to miss.Ryan shares his personal journey—a story filled with resilience, grit, and unwavering determination. From challenges he’s overcome to the lessons he’s learned along the way, his story is both powerful and inspiring. Whether you’re on a recovery journey yourself, in the trades or just need a reminder of what strength and perseverance look like, this episode delivers. Tune in and get to know the man behind our Dayton warehouse.

🎙️ Join us for a candid and inspiring conversation with Ryan Daly as he shares the journey that brought him to Five Star, the path he's on today, and the vision he’s chasing for tomorrow. It’s a behind-the-scenes look at one of Five Star’s finest—someone helping shape the future of our company with passion, purpose, and a whole lot of heart.

🎙️Welcome to the Five Star Recap—your go-to for all things happening across our company family! In this May recap, we’re diving into key company updates, highlighting some major wins, and sharing exciting news about our referral program—where saying 'Five Star' to a friend could mean rewards for you. Let’s get into it!

🎙️ Welcome to another episode of our Off the Clock  podcast! Today, we’re chatting with someone whose fingerprints are on nearly every piece of content we create—from content writing to social media management and influencer marketing strategies. Say hello to Susan Frasier.In this episode, Jared and Susan talk about the journey that brought her to Five Star’s marketing team, her passion for writing and intentional living, and the vision she’s building for what’s next. Pull up a seat and enjoy this behind-the-scenes look at one of the creative forces shaping the Five Star voice.

🎙️ In this episode of Off the Clock, we sit down with Sarah Fitch, a dynamic and passionate marketer who brings her energy and expertise to the Five Star marketing team. Sarah shares the story of what drew her to the company, what drives her professionally, who inspires her, and the exciting direction she’s aiming to head toward.With a deep love for what she does and a proven talent for making an impact, Sarah offers insights and inspiration for anyone looking to grow in their career. Tune in for a genuine and motivating conversation that reminds us why loving what you do makes all the difference.

🎙️ On this episode of Off the Clock, we’re chatting with none other than Isaiah Chattos. Isaiah opens up about the life-altering events that led to him being placed in a medically induced coma, the strength it took to recover, and the ongoing challenges he continues to face. His story is nothing short of remarkable—a powerful reminder of resilience, hope, and choosing to live with purpose. Take a moment to listen in. You’ll walk away inspired.

🎙️ Join us for a special episode as we sit down with our CEO, Christian Rattin, to talk about some exciting updates at Five Star Home Services—from new innovations to how we're growing our commitment to serving Ohio homeowners even better.But that’s not all—this episode also features George Walters with a story you don’t want to miss. Whether you're a long-time customer or just curious about what makes Five Star different, be sure to tune in!

🎙️ This is a good one—it’s time to meet our HOSTS!Get ready to meet the voices behind the mic! In this special episode, we’re sitting down with Jared Young and Gage Rhodus—two incredible Five Star team members who are helping shape the future of Five Star Home Services. Join us as they share their personal journeys, what brought them to the Five Star family, the heroes who inspire them, and the big goals they’re chasing next. You won’t want to miss getting to know Jared and Gage like never before!

🎙️ On the next episode of Off the Clock, we’re sitting down with the one and only Alexis—aka Lexi!Lexi brings a bright spirit, a big heart, and a serious work ethic to everything she does. In this episode, she opens up about what led her to join the Five Star family, what inspires her, and how she recharges when she’s off the clock. 

🎙️ Welcome back to Off the Clock, the podcast where we spotlight the people who make Five Star Home Services more than just a name—it’s a family. Today, we’re joined by someone who truly radiates positivity and purpose—Amanda Franks. In this episode, Amanda opens up about what sparked her journey with Five Star and how that same momentum launched her into her health journey. Amanda’s confidence is inspiring and a light to everyone she comes in contact with. Make sure you tune in to hear everything she has to say.. You’re definitely going to want to hear this one.

🎙️ In this exciting episode of Off the Clock, we sit down with Guillermo “Mo” Rubke to hear about the journey that brought him to Five Star—and the values that continue to drive him today.Mo’s energy is contagious and inspiring! With a heart for patience, trust, and service, Mo shares what motivates him, what he hopes for the future, and how he brings authenticity to everything he does. Tune in and learn how Mo’s mindset might just shift your own.

🎙️ On this special episode of Off the Clock, we sit down with our very own CEO, Christian Rattin, to talk about everything from his leadership role to his life outside the office—including his passion for food and cooking!Christian shares what inspired his journey to the CEO seat, how he approaches leadership with authenticity, and what drives the unique culture at Five Star. From the kitchen to the boardroom, Christian brings the same focus, care, and authentic flavor to everything he does. Tune in to hear his story, leadership style, and what makes Five Star a place people want to be.

🎙️ On this episode of Off the Clock, we sit down with Layne, whose career path took some unexpected but exciting turns—from landscaping to IT and now a valued role at Five Star Home Services!Layne’s story is one of adaptability, growth, and genuine connection. As a coworker and friend, Layne embodies the Five Star culture through authenticity and ambition. Tune in to hear Layne talk about what helped shaped Layne into who is today and what his goals, hobbies and aspirations are! 

From an early age, Jennifer Harmon faced life's toughest challenges head-on. Growing up, she witnessed firsthand the effects of addiction and abuse, forcing her to grow up quickly. But through it all, she never lost her determination, her heart, or her hope. Through her faith and resilience, Jennifer thrives at Five Star, bringing her warmth and positivity to our team daily. She is a true joy to be around and an inspiration to many.🎙️ In this episode of Off the Clock, Jennifer opens up about her struggles, the journey that shaped her, and how she found strength, purpose, and success.

At just 23 years old, Mitch Jessup is already making waves in the HVAC industry! 🎙️ In this episode of Off the Clock, we sit down with Mitch to hear about his journey into the trades, how he found his way to Five Star Home Services, and what goals and aspirations he has for the future!