Outcomes Audio

Fostering lasting impact by aligning with God’s purposes.When our prayer life, character, and daily decisions flow with God’s heart, multiplication becomes a natural overflow instead of a forced result. When leaders pray with alignment, lead with integrity, and invest in others, their ministries reproduce fruit that lasts.Dr. Peggy Banks serves as the Vice President of Global Field Operations for International Christian Concern. With over 25 years in ministry leadership and trauma counseling, she equips global leaders to serve the persecuted church with character, prayer, and purpose, multiplying Christ-centered ministries that bring hope and transformation around the world. Learn more at persecution.org. Contact Peggy at [email protected]. Peggy Banks will lead a workshop entitled “Pray. Lead. Multiply.” at The Outcomes Conference 2026 in Dallas, April 28 – 30. Learn More and Register >>

Improving processes to empower peopleIn an operational role, we can take the initiative to evaluate our ministry processes to determine how to better serve people. Start with the heart. Remember that the process exists to serve others.Nate Miller has served thirty years with Cru. He now leads Cru’s Transformation Center of Excellence seeking to bring rest to Cru staff by improving time, cost, and quality. Connect on LinkedIn or [email protected] Miller will lead a workshop entitled “Effectively Stewarding God’s Resources” at The Outcomes Conference 2026 in Dallas, April 28 – 30. Learn More and Register >>

Multiplying legacy across generationsMuch like a musical Maestro who composes for a future conductor and orchestra, a Maestro-level leader guides, inspires, and harmonizes the diverse talents within an organization to create something extraordinary.Executive Advisor, Mark L. Vincent, PhD, EPC, CCNL, founded Maestro-level Leaders, Design Group International, and the Society for Process Consulting. His latest book is The Maestro Effect: Future Value, Succession, and Legacy in Business. If you wish to discuss Maestro-level Leaders, he can be reached at [email protected] more about how you can be a part of the next Christian Leadership Alliance Maestro-level leader cohort!Dr. Mark L. Vincent will co-lead a workshop entitled “A Transfer of Trust” at The Outcomes Conference 2026 in Dallas, April 28 – 30. Learn More and Register >>

Three insanely practical ways to accelerate the processFor a leader to truly multiply they must do more than simply delegate tasks to those they are choosing to invest in. To truly multiply a leader must go beyond the simple transfer of skills and responsibilities.Lyle Wells is a trusted advisor and chief encourager, who ignites disciple-makers. Lyle’s ministry experience includes serving as a senior pastor, church planter, and an executive senior pastor. Lyle is the president of Integrus Leadership™, a published author, and an in-demand speaker and executive coach. Lyle serves on the Christian Leadership Alliance board. To learn more, visit www.integrus.org.Lyle Wells will lead the full-day CEO Forum at The Outcomes Conference 2026 in Dallas, April 28 – 30. Learn More and Register >>

What we are learning at Reaching SoulsMaking disciples by multiplication is God’s plan to reach the world. We can learn from this strategy in developing leaders in our organizations.Dustin Manis serves as President & CEO at Reaching Souls International. Last year, Reaching Souls saw 11,595,430 decisions to follow Christ and planted 4,843 churches through 2,700 National Missionaries in 16 countries. Dustin holds an MA in Philanthropy and Development. Connect with him at [email protected] or on LinkedIn.Dustin Manis will lead a workshop entitled “Leadership Bench Press (LBP)” at The Outcomes Conference 2026 in Dallas, April 28 – 30. Learn More and Register >>

Multiply your reach by sowing clear and honest stories.When we tell stories clearly and honestly, we are not persuading—we are sowing. Here is how to tell better stories—stories that invite, clarify, and multiply.Caitlin Curry serves as Client Success Manager at Infinity Concepts, helping faith-based ministries craft compelling, donor-focused communication strategies. With a passion for message clarity and eternal impact, she equips clients to tell stories that resonate, invite, and multiply. Learn more at www.infinityconcepts.com.Caitlin Curry will lead a workshop entitled “Narrative Clarity: Storytelling That Cuts Through” at The Outcomes Conference 2026 in Dallas, April 28 – 30. Learn More and Register >>

Building leadership capacity in an era of always-on changeRather than driving change, leaders must absorb and translate it. In this context of “always-on change,” the challenge organizations face is less resistance than depleted capacity.Dr. Julie Armstrong is a strategic leadership consultant, researcher, and founder of 3H Leadership Consulting. She partners with organizations to build resilient leadership systems, strengthen capacity at all levels, and help leaders navigate complexity and change across nonprofit and faith-based contexts. You can reach Julie at [email protected]. Julie Armstrong will lead a workshop entitled “Multiply Resilience Amid Always-On Change” at The Outcomes Conference 2026 in Dallas, April 28 – 30. Learn More and Register >>

Escaping the relentless pursuit of productivityLiving from well pleased is where the power to live for Jesus is experienced. It confirms our identity in Christ, the firm foundation upon which we can do anything he asks.Dr. R. Scott Rodin has taught and consulted with ministries across five continents to improve their effectiveness in leadership, fund development, strategic planning, and board development. His books and articles are translated into over twenty languages. He is Senior Consultant/Chief Strategy Officer for The Focus Group and he blogs regularly at thecsls.org. He and his wife Linda live in Spokane, Washington.Dr. R. Scott Rodin will lead a workshop entitled “Set Free to Lead” at The Outcomes Conference 2026 in Dallas, April 28 – 30. Learn More and Register >>

Preventing burnout and multiplying lasting ministry impactSoul care includes practices like diverse prayer forms, gratitude, forgiveness, community, solitude, and Sabbath. These practices reconnect leaders to God’s presence and remind them that ministry was never meant to be sustained by human effort alone.Kat Landa is the Chief Growth Officer at DickersonBakker, helping ministries and other nonprofits grow through fundraising and talent planning. A CFRE with 22 years of experience, she has supported 100+ organizations in raising $65M. Kat is also a certified Spiritual director and speaks frequently in the industry on faith, leadership, and nonprofit growth, inspiring others to lead with hope and purpose. Contact her at [email protected] Landa will lead a workshop entitled “Preventing Burnout and Retaining Staff through Soul Care” at The Outcomes Conference 2026 in Dallas, April 28 – 30. Learn More and Register >>

Christian Leadership Alliance President and CEO Tami Heim reflects on God's faithfulness.Christian Leadership Alliance is an expression of what is possible when we gather and how this generous exchange of ideas seeds the minds and hearts of our community. Multiplication and growth follow as ministries begin to put to work what they learn.To learn more about Christian Leadership Alliance visit: christianleadershipalliance.org

A leader's journey from burnout to balanceWe disregard the stewardship of self, trusting that God will somehow bless our efforts as we build organizations for his glory. But consider Jesus. There's a reason Jesus retreated to pray to the Father. A reason he rested.Dr. Benjamin D. Espinoza serves as lead pastor of Riverstone Church in Avon, New York, and publisher of Aldersgate Press. He is the author of Good News About Self-Care: How Nurturing Your Soul, Your Self, and Your Sanity Honors God (NavPress, 2026). Ben serves on the boards of Houghton University, the Wesleyan Holiness Connection, and Teaching Like Jesus Ministries. You can learn more at benespinoza.com.Dr. Benjamin D. Espinoza will be the featured speaker at the Men’s Luncheon at The Outcomes Conference 2026 in Dallas, April 28 – 30. Learn More and Register >>

God multiplies impact through faithful governance.Great boards multiply organizational impact. But how do we multiply great board members when traditional approaches no longer meet today’s needs?Caryn Ryan is the Founder and Managing Member, and Nicole Elmes is President of Missionwell LLC, an organization formed out of the belief that nonprofit organizations should benefit from the same efficiency and expertise as the for-profit sector. Missionwell specializes in Finance and Accounting Services, Human Resources and Corporate and Board Services. Learn more at missionwell.com.Nicole Elmes will lead a workshop entitled “Cultivating a Great Board” at The Outcomes Conference 2026 in Dallas, April 28 – 30. Learn More and Register >>

Understanding generative AI is particularly important for Christian marketers who want to stay at the forefront of effective communication. We can’t afford to be left behind in the dust of irrelevance.Heather M. Day has more than 20 years of experience in the fields of marketing and ministry and is the author of Money and Spirit: Surrendering Our Finances to the Work of the Holy Spirit (Morgan James Faith, Jan. 2025). As director of marketing for Barnabas Foundation, she provides planned giving marketing resources and ongoing support to their more than 200 member ministries.Heather Day will co-lead a workshop entitled “The Essentials of Planned Giving” at The Outcomes Conference 2026 in Dallas, Texas (April 28-30). Please join us for this transformational event for Christian nonprofit leaders. Register >>

The AI Bubble: If you lead a mission-driven organization, the stakes for adopting AI feel high. And they are. But your goal isn’t to win the AI arms race, it’s to discern how this technology can serve your people, your process, and your purpose.Stewart Severino is the Head of Innovation for The Navigators a global disciple-making ministry, where he architects cross-functional initiatives to scale both digital and in-person impact. He integrates emerging tools, including AI, to accelerate clarity, alignment, and execution across complex team dynamics. He also advises other mission-driven organizations on growth, marketing, and operational excellence.Stewart Severino will co-lead a workshop entitled “Stop What’s Broken – Start Building What Matters” and present a FAST TRACK talk on this article’s topic at The Outcomes Conference 2026 in Dallas, Texas (April 28-30). Please join us for this transformational event for Christian nonprofit leaders. Register >>

By viewing cybersecurity as a strategic investment, organizations can reduce their risk and help ensure continuity, even in the face of evolving threats.Allison Ward is a partner at CapinCrouse (Capin Crouse, LLC and CRI Capin Crouse Advisors, LLC) and CRI Advisors, LLC. Allison provides information security assessment and consulting services for nonprofit organizations, financial institutions, health facilities, educational institutions, and a variety of other organizations.Lindsey Whinnery is a partner at CapinCrouse (CRI Capin Crouse Advisors, LLC) and CRI Advisors, LLC. Lindsey has 25 years of experience in information technology and information security, as well as significant experience in designing and maintaining robust database structures, ensuring data integrity, and data analytics.

For nonprofit organizations, especially Christian ones, the effectiveness gained by technology can mean the difference between ministry success or irrelevance.Jonathan Smith is the President of MBS and the Director of Technology at Faith Ministries in Lafayette, IN. He is an author and frequent conference speaker. You can reach Jonathan at [email protected] and follow him on X @JonathanESmith.

As the divide between secular and Christian worldviews sharpens in the face of AI advancements, discussions around Scripture, ethics, and the nature of intelligence will become increasingly prominent within ministry groups.Tad Brockway is the Chief Technology Officer for Bible Study Fellowship (BSF). BSF’s mission is global, in-depth Bible studies producing passionate commitment to Christ, his Word and his church. BSF’s vision is to magnify God and mature his people. Tad joined BSF in 2024 after retiring from Microsoft Corporation where he was a Corporate Vice President in Microsoft Azure. You can find Tad on LinkedIn at this location if you would like to connect to him directly.Tad Brockway will lead a workshop entitled “Deplatforming Risks – 10 Year Horizon” at The Outcomes Conference 2026 in Dallas, Texas (April 28-30). Please join us for this transformational event for Christian nonprofit leaders. Register >>

Strong SEO, valuable content, and a few relevant backlinks used to be enough to bring in steady web traffic. But what if your site ranks number one and people still don’t click? That’s exactly what many organizations are discovering.Dave Offord is Digital Campaign Specialist for Infinity Concepts, an award-winning Christian strategic communications firm serving ministries and nonprofits. He helps organizations optimize their websites and digital strategy so their message reaches the right audience. Connect with Dave at: [email protected] Offord will lead a workshop entitled “SEO in 2026: Optimizing for Google Search and AI” at The Outcomes Conference 2026 in Dallas, Texas (April 28-30). Please join us for this transformational event for Christian nonprofit leaders. Register >>

Where is your ministry going, and how are you going to get there? Technology is a mission multiplier that unlocks exponential growth. The payoff is too great to ignore.Andre South is the Principal of South Software Solutions. He helps Christian nonprofits use technology to multiply their impact, advancing the kingdom. Andre serves as the Internet and Technology Community Catalyst in Christian Leadership Alliance’s online Member Community.

Stack these two emerging trends in both technology and finance—and you arrive at a precarious crossroads. The same “roads” that allow us to communicate instantly and move money in minutes can just as easily become choke points when systems fail, regulations tighten, or currencies swing.Aeron Sullivan and Brian Divine are co-founders of Pangea, a financial technology platform serving mission-driven organizations worldwide. Pangea equips leaders with the tools and resources to navigate global finance with clarity and courage, helping ministries safeguard resources and deliver on mission under pressure. Learn more at www.pangea.io.Aeron Sullivan and Brian Divine will co-lead a workshop entitled “Multiply Financial Access Behind Borders” at The Outcomes Conference 2026 in Dallas, Texas (April 28-30). Please join us for this transformational event for Christian nonprofit leaders. Register >>

My own gifts: knowledge and teaching, have always pulled me toward learning tools that help people and organizations become more efficient. Artificial intelligence is simply the latest one.Michelle Beckham-Corbin, MBA, is a nonprofit MarCom strategist focused on faith-based organizations. She helps leaders adopt human-in-the-loop AI practices. Former AHG Marketing Director, she consults, writes, teaches responsible AI, and co-leads a mental wellness ministry. She is a member of Christian Leadership Alliance’s Advisory Council.

In recent years, there has been a growing trend for ministries to collaborate for greater effectiveness. A technology project is a safe starting point for collaboration because technology is expensive and complex.Joseph Vijayam will lead a workshop entitled “Outsourcing Technology Development & Support” at The Outcomes Conference 2026 in Dallas, Texas (April 28-30). Please join us for this transformational event for Christian nonprofit leaders. Register >>

AI offers unprecedented potential to accelerate mission impact, streamline operations, and amplify outreach. Yet, without intentional governance, it will introduce risks...Dr. Jeff Collins serves as the Senior Director of Architecture, Data and Analytics, and Platforms at Compassion International. He earned his PhD from Carnegie Mellon University. With decades of military experience in technology strategy and a passion for kingdom impact, Jeff helps ministries navigate innovation with integrity and faith-driven vision.

Christian Leadership Alliance President and CEO Tami Heim recently interviewed Kenny Jahng, Founder & CEO of Big Click Syndicate and AIforMinistryLeaders.com. Kenny Jahng is an entrepreneur, pastor, and strategic advisor.Kenny Jahng will lead the NEW AI Summit at The Outcomes Conference 2026 in Dallas, Texas (April 28-30). Please join us for this transformational event for Christian nonprofit leaders. Register >>

The Forgotten Gold MineWhy reactivating lapsed donors should be your priority.I discovered that some of our most promising prospects were hiding in plain sight. Former donors who already believed in our mission had simply drifted away.By Jeremy Reis

The Generosity GapBridging belief and giving for Gen Z and Millennials.Gen Z and Millennials may give differently than their parents, but that doesn’t mean they’re less generous. In fact, they’re often more eager to give – when they understand the purpose behind it.By Paige Whitaker

The Missing PieceAnswering new donor questions to lift revenueA great amount of effort at most nonprofits goes into making sure the right creative gets in front of the right donors at the right time, and that’s good! But there’s a frequently forgotten piece that can minimize the effectiveness of those efforts—it’s the new donor welcome.By Aubrey Hoeppner and Amy Sewell

Brand for ImpactHow a clear brand grows giving and advances your mission.When done well, branding becomes a powerful ministry tool, cultivating trust, growing awareness, and fueling generosity. A clear, compelling brand acts like a magnet, drawing the right people to your mission and making it easy for them to say “yes” to generosity.By Justin Eklund

Gospel-Centered FundraisingDoes fundraising need a rescue?If the gospel truly changes everything, that truth applies not only to my heart but also to how I lead, work and serve as a development officer.  As the gospel changes each of us, we move toward God and his work, and ultimately, we join him in the renewal of all things.By Doug Thorson

Growing Giving God’s WayIs your “grow giving” goal; “give no more”?Following God’s path is key to growing giving because then the outcome will be what Exodus 36:6-7 notes when the people were restrained from bringing anymore, “because what they already had was more than enough to do all the work.”By Dr. Wesley K. Willmer

Video that InspiresHow to activate donors with videoWe’re living in a media-first world. Messages that might have once reached supporters through direct-mail newsletters or press releases now compete with a constant stream of digital content. Video cuts through that noise.By David Coonradt

Mastering Sustained GivingIt’s about acquisition, retention and serving.Relying solely on single gifts can be risky, which is why sustained giving is essential for all charitable organizations, and regular monthly giving is the most popular form.By Kim Richardson

Joining God’s Global MissionTEAM’s Justin Burkholder on our call to be obedient stewardsChristian Leadership Alliance President and CEO Tami Heim recently interviewed Justin Burkholder, International Director, TEAM. For more than 130 years, TEAM has existed to send the called, plant seeds of the gospel, and invest resources effectively for the glory of God.By Outcomes Magazine

Cultivating Social Media RelationshipsJoni and Friends’ focus on the ministry of social mediaWe must make relational deposits with our audience before we earn the right to make an ask. At Joni and Friends, we don’t engage with our audiences simply as a revenue stream. We care for them and add value to their social scroll through our content ...By Amy Hurtado and Hallie Gilmore

Why vision starts in the heart (and why giving follows.)You can lead with strategy. You can lead with skill. And, you can track metrics and optimize campaigns. But if there’s no light, if there’s no lampstand in your heart, your mission eventually drifts. Or dies.

Grow your giving by reaching the heart of your champion.How do we grow generous people whose giving flows from the heart of God and advances his kingdom? At Mission Increase (Mi), we believe growing giving isn’t primarily a tactical problem to solve but a spiritual opportunity to steward.

Shepherding well takes focused intentionality and determination. The leader must value what it means to provide for a team’s needs.Holly Culhane is Founder & President/CEO of Presence Point, a ministry that equips leaders to live into their calling as shepherds in the lives of those they lead and partners with multipliers who wish to do the same within their sphere of influence. She can be reached at [email protected]. Holly serves on Christian Leadership Alliance’s Advisory Council.Learn more about Outcomes magazine.

I am inspired by the words of William Booth who as he approached the end of his life said, “While women weep, as they do now, I’ll fight. While little children go hungry, as they do now, I’ll fight. While men go to prison, in and out, in and out, as they do now, I’ll fight. While there is a drunkard left, while there is a poor lost girl upon the streets, while there remains one dark soul without the light of God, I’ll fight – I’ll fight to the very end!”Christian Leadership Alliance President and CEO Tami Heim recently interviewed Commissioner Merle Heatwole, National Commander, The Salvation Army, US. Heatwole assumed this appointment on March 1, 2025. He is a member of the Christian Leadership Alliance Board of Directors.

Thriving leaders don’t start by fixing problems or casting a bigger vision. They start by attending to the soul. They start by paying attention, taking notice, acting with intention, and helping others do the same.Mindy Caliguire is founder and president of Soul Care, a spiritual formation ministry working to increase soul health in the body of Christ. She is a speaker, consultant, and author of several books and resources on spiritual formation, including Ignite Your Soul (NavPress, Sept. 10, 2024). Many organizations are giving this book to boards and staff to develop shared language and hope about burnout. Additional resources for you: Soul Health Assessment, Free Course: Confronting Burnout. Learn more at www.soulcare.com.Learn more about Outcomes magazine.

Spiritual attunement cultivates the rootedness that helps teams flourish even in seasons of drought or storm. Any team can grow in attunement. It takes courage and intention but bears fruit quickly.Tracy Mathews is the founder and Executive Director of Attune. Through facilitated workshops, Attune offers tools and training to help teams slow down, listen deeply, and tap into more of God’s guidance for the decision making, strategic direction setting and team building of organizational leadership. Tracy serves on Christian Leadership Alliance’s Advisory Council.Learn more about Outcomes magazine.

When we act based on feelings and fillers, rather than facts, misunderstandings multiply. But when we take the time to process these layers, we move from reaction to response. That is a shift that makes all the difference.Ramona Davis serves as the CEO of a ministry outreach to women and families in Denton, Texas. She offers coaching to emerging leaders and small nonprofits, specializing in leadership development and effective communication. She may be reached at [email protected] or via LinkedIn.Learn more about Outcomes magazine.

Our prayer and hope are that every Christian leader will thrive. We trust God will use Christian Leadership Alliance learning experiences, resources, and its community to accelerate the journey for you. Tami Heim is the President and CEO of Christian Leadership Alliance. She is deeply grateful to the collaboration of Alliance Advisory Council members Margaret Fitzwater, Tracy Mathews, Vonna Laue, and Holly Culhane whose dedication made the Thriving Leader Series a reality.Learn more about Outcomes magazine.

In a culture that celebrates hustle and hacks, thriving is often mistaken for doing more. But I believe God’s design for us looks less like a sprint and more like slow, rooted growth.

Mike Lenda is Chief Services Officer at 5by5 Agency, a strategic full-service marketing agency for changemakers. He leads a team focused on driving growth for purpose-driven organizations through research, strategy, digital, and creative services. Learn more at 5by5agency.com.Learn more about Outcomes magazine.

As we know, toxic work cultures tear people down, demoralize them and leave a lasting negative imprint on the human spirit... Curative culture seeks to remove the wall between our work and our value as people made in the image of God.Douglas K. Shaw is the Chairman/CEO of Douglas Shaw & Associates, a nationally recognized direct-response fundraising firm. A graduate of both Simpson University and Fuller Seminary, Doug recently authored his fourth book, Curative Culture: Stepping Away from a Toxic Workplace. Learn more at douglasshaw.com.Learn more about Outcomes magazine.

Psalm 25 was written by David, though the exact time is unknown. It reflects David’s prayer and desire to seek and know God deeper by walking in his truth and wisdom amidst trials and opposition.Gina Holm is the Director of Navigators Life and Leadership Coaching. Gina’s passion is to encourage ministry leaders to embrace their identity in Christ and take their next step in their journey with him. She does this through life-on-life discipleship and as a Navigator Life and Leadership Mentor Coach. Gina treasures time with her husband, Lindell, and their young adult children. She can be reached at: [email protected] more about Outcomes magazine.

Leading yourself well is the foundational aspect of great leadership. It begins with self-care. As the adage goes, you cannot serve anyone else well if you are not caring for yourself.Rev. Lettie Moses Carr, Esq., CCNL, serves as an Associate Pastor of First Baptist Church of Glenarden, International, Maryland. She is the Director of the Women Connecting with Christ Ministries which hosts a weekly global virtual Bible Study and the Founder of Whosoever Believes Ministries, with a social media app on the Circle platform, the #316Prayerline broadcast on Facebook, YouTube and X at 3:16pm on weekdays. She currently provides pastoral leadership as Interim Associate Pastor at The Voice Church, Laurel, Maryland. She is the author of the book, The Word of the Day, a 365-day daily devotional.Learn more about Outcomes magazine.

What we need most as leaders is not to be managed – but mentored. Mentors don’t just shape what you do – they shape who you become. Their impact multiplies long after they’re gone.Lyle Wells is the president of Integrus Leadership, senior pastor of First Baptist Franklin, Texas, an elite executive coach to hundreds of kingdom-minded leaders, and the author of Easy to Follow: Trading Toxic Leadership for the Way of Jesus (NavPress, Oct. 7, 2025). He has been married to Ronda for more than 35 years, and together they love creating spontaneous family fun for their two grown children, Jordie and Michael. Lyle Wells is a member of the Christian Leadership Alliance board.Learn more about Outcomes magazine.

Do you believe God’s storehouse contains more than enough to cover the needs of every ministry and organization? Do a quick search throughout Scripture, and you will see how many times the idea of “more than enough” surfaces...Nathan Jones currently serves as President of the Youth For Christ Foundation, Partner with Seed Fundraisers, and Associate with The Slingshot Group. His passion is to see biblical truth inform the way we go about raising resources for kingdom impact. Nathan resides in Littleton, CO with his wife Libby, and four sons. He is a member of the Christian Leadership Alliance Board of Directors.Learn more about Outcomes magazine.

In that quiet space, I recognized something important: I was out of alignment with one of the three pillars that support a flourishing Christian leader.Al Lopus is the co-founder of Best Christian Workplaces and the author of Road to Flourishing. For over two decades, he has been equipping leaders in Christian nonprofits to build vibrant workplace cultures where people and purpose thrive. Learn more about Al at www.allopus.org. Al Lopus serves on Christian Leadership Alliance’s Advisory Council.Learn more about Outcomes magazine.

For Christian nonprofits, innovation begins with stewardship. Disciplined innovation invites us to think critically about unmet needs, explore creative solutions, and evaluate their impact – all while seeking God’s wisdom and guidance.Stewart Severino, a graduate of Dallas Theological Seminary and Head of Innovation at Navigators, he empowers ministries to achieve sustainable growth and operational excellence through disciplined innovation. With 25 years of experience in MarTech and OPEX, Stewart consults with nonprofits to maximize their kingdom impact. Connect with him at [email protected] Learn more about Outcomes magazine.