Outdoor Hospitality Weekly

PODCAST · business

Outdoor Hospitality Weekly

Outdoor Hospitality Weekly is the go-to podcast for insights and trends in outdoor hospitality. Hosts Matt Whitermore and Alex Burkett explore everything from campground operations and marketing to growing a campground portfolio. Each week, we bring expert interviews, actionable tips, and industry discussions to help you elevate your outdoor hospitality game. Whether you're an owner, investor, or outdoor enthusiast, join us for valuable takeaways and advice! ohweekly.substack.com

  1. 46

    Breaking Down the Latest Campground Industry Data, Bankruptcy + More

    In this episode of Outdoor Hospitality Weekly, we break down the latest industry trends, economic pressures, and market shifts impacting campgrounds, RV parks, and outdoor hospitality operators across the country.The conversation covers Matt’s trip to the Florida & Alabama RV Park Conference, where AI, rising payroll costs, park valuations, and increasing competition dominated discussions among operators and investors. We also unpack the latest developments surrounding Sandy Pines Campground in Maine and what its bankruptcy proceedings could signal for high-profile outdoor hospitality assets.We dive into the newly released 2026 Outdoor Hospitality Industry Outlook Report, discussing occupancy trends, ADR, RevPAS, rising credit card processing costs, staffing challenges, and the growing divide between transient and long-term campground business models.Finally, we revisit the proposed Lippert and Patrick Industries merger and what its collapse could mean for RV manufacturers, campground operators, and the broader RV ecosystem.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  2. 45

    From Zero Experience to Luxury RV Resort Developer

    In this episode of Outdoor Hospitality Weekly, we sit down with Billy Rhyne, developer of Horseshoe Ridge RV Resort in Wimberley, Texas, to break down what it actually takes to build a high-end RV resort from the ground up.Billy shares his journey from working in software with no prior experience in outdoor hospitality to developing a luxury, amenity-rich RV resort in the Texas Hill Country. We dive into the full process—from finding the property and navigating complex entitlements to self-performing construction and delivering a high-end guest experience.We also explore the realities of operations after opening, including lessons learned from third-party management, and Billy’s deep dive into marketing—from firing multiple agencies to building his own conversion tracking systems, AI-driven SEO tools, and automated email campaigns.This is a candid look at the complexity behind building and operating a modern RV resort—and the level of detail, effort, and persistence it takes to do it right.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  3. 44

    New Camping Data, Hotels, and RV Market Signals

    In this episode of Outdoor Hospitality Weekly, we break down the latest industry data, major hotel brand expansion into outdoor hospitality, and new signals from the RV market.We unpack insights from the 2026 KOA report and Campspot’s Q1 data, including shifting demand, changing camper demographics, and the evolving balance between occupancy and pricing.We also cover continued hotel entry into the space—from Best Western’s new glamping collection to Under Canvas expanding near Yosemite—and what it means for independent operators.Finally, we dive into major RV industry news, including a potential merger between Lippert and Patrick Industries and what slowing RV sales could signal for the broader market.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  4. 43

    Inside AI: Tools, Workflows, and How We’re Using AI in Outdoor Hospitality

    In this episode of Outdoor Hospitality Weekly, we go deep on AI in our first AI “Tech Corner” takeover—breaking down the real tools, workflows, and use cases we’re actively using across campground operations, investing, and day-to-day work.Matt shares his experience building with Claude Code and OpenClaw, including how AI agents actually work, what it takes to set them up, and the reality behind automation. We also unpack the shifting economics of AI, including recent pricing changes from Anthropic and what they signal for the future of AI tools.On the operations side, Alex walks through how AI is already impacting campground revenue management, highlighting new predictive pricing and occupancy tools inside reservation systems like Campspot—and how even single-location operators can now leverage data like a full-scale revenue manager.----AI Tools Mentioned in the Episode:Claude (Anthropic) – https://www.anthropic.comClaude Code / Claude Desktop / Claude AI – https://claude.aiOpenAI / ChatGPT – https://www.openai.comOpenClaw – https://openclaw.ai/Claude API (Anthropic API) – https://console.anthropic.comOpenAI API – https://platform.openai.comGemma (Google) – https://ai.google.dev/gemmaCampspot AI-Powered Occupancy & Pricing Predictions: https://software.campspot.com/blog/now-live-ai-powered-occupancy-prediction-and-pricing-recommendations/----To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  5. 42

    How Events and Experiences Are Driving Campground Demand

    In this episode of Outdoor Hospitality Weekly, we break down a major shift in campground demand: the growing role of events, experiences, and timing in driving bookings.We explore how large-scale events like the World Cup and Route 66 anniversaries are creating massive but short-term demand spikes, and what operators can learn from failed and successful development attempts tied to those opportunities. We also dive into the rise of experiential programming, using Terramor’s wellness retreat as a case study in how campgrounds can create reasons for guests to return—not just places to stay.Finally, we discuss operational efficiency for smaller parks, including new staffing models that help reduce payroll pressure while maintaining strong guest service.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  6. 41

    Hotels vs Campgrounds and the Future of Outdoor Hospitality

    In this episode of Outdoor Hospitality Weekly, we break down one of the biggest shifts in the industry: major hotel brands entering the campground space and converting traditional properties into higher-end lodging experiences.We discuss recent development case studies, the growing role of loyalty programs from brands like Hilton, Hyatt, and Marriott, and what this means for independent operators navigating a more competitive landscape.We also dive into early January 2026 RV sales data showing a sharp year-over-year decline, rising gas prices, and what those macro trends could mean for demand this season.Finally, we touch on guest experience strategy from themed properties and “world-building” concepts to simple ways operators can stand out, as well as how AI is beginning to reshape everything from data analysis to day-to-day operations.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  7. 40

    The Rise and Potential Fall of LOGE Camps

    In this episode of Outdoor Hospitality Weekly, we break down the rise and potential fall of LOGE Camps, a lifestyle outdoor lodging brand that once scaled to 17 locations and positioned itself as the future of outdoor hospitality. We explore how the brand grew quickly during the outdoor travel boom, raised nearly $40 million in capital, and built a portfolio of properties across the country before recent developments suggested significant financial and operational challenges.The conversation looks at what might have happened behind the scenes: development delays, the complexity of scaling hospitality brands, investor expectations, and the realities of raising capital in a difficult financing environment. We also discuss broader lessons for operators and investors about growth, discipline, and the operational challenges that come with building multi-location outdoor lodging brands.This episode isn’t about criticizing a company, it’s about understanding the realities of building and scaling businesses in outdoor hospitality, and what the industry can learn from stories like this.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  8. 39

    Blue Metric Group's $97M RV Portfolio Deal + How We're Using AI in Campgrounds

    In this episode of Outdoor Hospitality Weekly, Matt and Alex break down Blue Metric Group’s $97 million acquisition of a seven-park RV resort portfolio and what it signals for the outdoor hospitality market.We discuss portfolio sourcing, off-market deal flow, branding strategy, and what today’s consolidation wave means for independent operators. Matt also shares insight from Unhitched’s transition from third-party management into acquisition.In the second half, we dive into how AI is transforming our own workflows and campground operations from automation and reporting to AI call agents and workflow systems. If you’re an owner, operator, or investor, this episode explores where the industry is headed and how to stay ahead of it.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  9. 38

    Inside RESET Hotel: Ben Uyeda on Site Planning, Design, and Development

    In this episode of Outdoor Hospitality Weekly, we sit down with Ben Uyeda, founder of HomeMade Modern, to unpack the development story behind RESET Hotel in Twentynine Palms, California.Ben shares how the concept came together—from early site planning and zoning considerations to shaping a modern desert hospitality concept that balances design, function, and guest experience. We explore how the property responds to its environment, the trade-offs made during development, and the realities of building a boutique hotel from the ground up.This conversation offers a candid look at the development process, including lessons learned, design decisions, and how intentional planning can simplify operations while elevating the end experience. Whether you’re developing a hotel, glamping project, or outdoor hospitality concept, this episode provides practical insight into turning an idea into a finished destination.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  10. 37

    Is the Campground Industry Entering Its Consolidation Era?

    We’re back! In this episode of Outdoor Hospitality Weekly, break down the biggest signals shaping the RV park and campground industry right now: from professional third-party management entering the space to accelerating acquisitions and changing guest demographics.We unpack why a major self-storage operator launching RV park management matters, what recent campground acquisitions reveal about buyer strategy, and how regional density and amenity escalation are becoming competitive necessities. We also dig into new REIT data showing younger, wealthier RV travelers—and why that shift validates higher-end upgrades across the industry.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  11. 36

    Inside Bolt Farm Treehouse: Tori Bolt Interview on Building the Brand

    In this episode of Outdoor Hospitality Weekly, Matt talks with Tori Bolt, co-founder of Bolt Farm Treehouse, about building one of the most iconic luxury outdoor destinations in the country.Tori shares how Bolt Farm grew from a single handcrafted treehouse into a design-driven, experience-first brand with national demand and a loyal following. We dive into land selection, guest experience strategy, the details that drive premium pricing, and how she and Seth scale while protecting the soul of the brand.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  12. 35

    Inside OHCE: What 2025 Really Signals for Outdoor Hospitality

    In this episode of Outdoor Hospitality Weekly, Matt and Alex break down everything they learned at the 2025 Outdoor Hospitality Conference & Expo in Louisville. From shifting demand patterns to the rise of strategic revenue management, this conversation recaps the real trends shaping operators heading into 2026.They dig into the growing role of AI tools like Campspot’s new pricing engine, why transient softness is pushing parks toward smarter site mix strategies, and how operators are rethinking long-term vs. short-term segmentation. Matt shares insights from investor and broker conversations including why deal flow is slowing, what distressed opportunities are emerging, and how consolidation is evolving.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  13. 34

    From $150K to $4M: The Hedgehog Model Behind JET Hospitality

    In this episode of Outdoor Hospitality Weekly, we sit down with Jesse Baker, founder and CEO of JET Hospitality, to unpack how independent operators can outperform the big corporate consolidators moving into outdoor hospitality.Jesse shares how he scaled JET from a single riverside property to a multi-million-dollar portfolio using his “hedgehog investment model”—buying distressed, underperforming assets and transforming them into boutique destinations full of character, culture, and cash flow.He breaks down what makes this model work: finding underpriced problems instead of overpriced perfection, building teams that protect authenticity, and creating loyalty systems like JET Passports that connect guests across the brand.It’s a playbook for anyone who believes the future of outdoor hospitality belongs to operators who can scale without losing soul.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  14. 33

    Five Years, One Huge Mistake: My Covered Bridge Story

    In this episode of Outdoor Hospitality Weekly, we unpack one of the toughest chapters in Matt’s journey. How a $250,000 glamping investment at Covered Bridge Campsite spiraled into delays, vendor issues, and a lost $5 million development deal.Matt shares the full story of what it’s really like to bootstrap a campground: living on-site, hiring in a rural market, chasing capital, and learning the hard way how fast optimism can collide with reality.This episode isn’t about failure. It’s about what happens next. For anyone building, buying, or developing in outdoor hospitality, it’s a candid look at the risks, lessons, and resilience behind every great property.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  15. 32

    How Azure Printed Homes Is Transforming Glamping with Recycled 3D-Printed Units

    In this episode of Outdoor Hospitality Weekly, we sit down with Gene Eidelman, co-founder of Azure Printed Homes, to explore how 3D-printed structures made from recycled plastics are changing the way we think about construction and outdoor hospitality. From rebuilding after California’s wildfires to creating sustainable glamping units that use millions of recycled water bottles, Azure is reshaping the future of eco-friendly accommodations.We discuss Azure’s journey to the TIME 100 Best Inventions list, their expansion into new markets, and why the glamping industry has become one of their strongest partners.Invest in Azure Printed Homes before the WeFunder campaign closes at midnight on October 27: https://wefunder.com/azure This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  16. 31

    The Next Chapter for Under Canvas?

    In this episode of Outdoor Hospitality Weekly, we explore how Under Canvas may be shifting its strategy away from National Parks and what that means for glamping’s future. We also tackle one of the industry’s biggest guest experience gaps — park Wi-Fi and broadband challenges — with real-world solutions for operators. Finally, we wrap with branding insights from John Gibson at Secret Creek, on staying authentic while growing your outdoor business. To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  17. 30

    When Washington Sneezes: How DC Decisions Are Shaking Up Campgrounds

    In this episode of Outdoor Hospitality Weekly, we explore how federal actions, such as the government shutdown and new import tariffs, are reshaping the outdoor hospitality industry, from guest demand to operating costs. We also dig into the latest RV retail registration data, what it signals for 2026 planning, and how the work camping model is evolving as a staffing strategy.If you manage or invest in outdoor hospitality, this episode offers practical insights to navigate volatility, plan smarter, and stay ahead of shifting market trends.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  18. 29

    How Marriott Is Building an Outdoor Hospitality Ecosystem

    In this episode of Outdoor Hospitality Weekly, we unpack Marriott Bonvoy’s two-layer strategy behind its new Outdoor Collection. First came the guest-facing brands, Postcard Cabins and Trailborn, positioned as the friendly consumer gateway into outdoor hospitality. Then, at the Lodging Conference, Marriott revealed the second layer: a curated network of prefab partners like elmntl, OOD House, Nokken, and others to supply scalable units for Bonvoy distribution.We break down how this sequencing reveals Marriott’s true play—building not just a brand, but an ecosystem. Plus, what it means for independent operators competing in a space that’s rapidly being corporatized.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  19. 28

    Advertising Won’t Grow Your Campground—Here’s What Will [Case Study]

    In this episode of Outdoor Hospitality Weekly, we dive into the difference between marketing and advertising—and why true marketing is about building lasting value, not just buying attention. Using Covered Bridge Campsite as a case study, we explore how giveaways, social media, and activities/programming create deeper guest connections and drive long-term success. Whether you manage a campground, RV park, or glamping resort, learn practical strategies to market smarter and elevate your guest experience.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  20. 27

    How a Single A-Frame Cabin Boosted ADR & Transformed a Campground

    In this episode of Outdoor Hospitality Weekly, Alex and Matt break down a case study from Covered Bridge Campsite in Livingston Manor, NY, where a Zook Cabins A-Frame cabin is reshaping the park’s performance.We dive into booking data, ADR, and occupancy to see how the A-Frame compares with traditional sites, and what those numbers reveal about the growing demand for unique lodging. Alongside the data, we discuss the broader transformation of Covered Bridge — from upgrading infrastructure to repositioning the park as a destination.This episode offers practical insights for operators considering specialty lodging, exploring the financial impact, guest response, and long-term value of investing in units like the Zook A-Frame. If you’re looking to expand beyond standard RV or tent sites, this case study provides a clear picture of what’s possible.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  21. 26

    Campground Industry Insider: Amir Harpaz on Growth & Strategy

    Episode Note: This conversation was prerecorded earlier this year, directly following the sale of BookOutdoors to Hipcamp.Amir Harpaz of Harp Development joins us for a behind-the-scenes look at campground expansion, strategic development, and what’s really happening in the outdoor hospitality industry. Based in Fort Myers, Florida, Amir shares how he's growing parks across Florida, Georgia, and Tennessee, how he approaches infrastructure through his septic company Dunn Infrastructure, and why his role on the Florida/Alabama Campground Association board gives him a front-row seat to industry trends. We also dive into BookOutdoors’ sale to Hipcamp and what it signals for operators. If you want to hear from someone deeply connected and highly strategic in campground development, this episode is packed with great info.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  22. 25

    Designing Outdoor Spaces with Margaret Jankowski of FWD

    In this episode of Outdoor Hospitality Weekly, we're joined by Margaret Jankowski, Director at FWD, a landscape architect who specializes in transforming outdoor hospitality properties through thoughtful design. Margaret shares her expertise in balancing ecological resilience with exceptional guest experiences, revealing how proper landscape architecture can make or break your property's success. We explore the complete design process from initial planning through construction documentation, and why involving landscape professionals early can save you thousands while maximizing your site's potential. Margaret discusses how her team preserves each property's unique character while making it both functional and profitable, covering everything from master planning strategies to the cultural context that drives design decisions. Whether you're developing a new campground, upgrading an existing RV park, or planning a luxury glamping resort, this conversation offers essential insights into creating outdoor spaces that guests love and owners profit from.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  23. 24

    From Multi-Family to Campgrounds: Mychele Bisson's Portfolio Transformation

    In this episode of Outdoor Hospitality Weekly, we're joined by Mychele Bisson, CEO of Bison Peak Ventures, a strategic investor who has mastered transforming underperforming outdoor hospitality properties into profitable destinations.Mychele shares her transition from multi-family real estate into campgrounds and the story behind acquiring her first property. We explore her proven methodology for identifying diamonds in the rough, her approach to property revitalization, and what drives her investment decisions from budget RV parks to luxury resorts.We also dive into her hands-on renovation experience, current expansion plans for Bison Peak Ventures, and how she balances guest experience with profitability. Whether you're considering your first campground acquisition or looking to scale your portfolio, this conversation offers valuable insights into building a thriving outdoor hospitality business.To subscribe and see all of our content for free, join our Substack: ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  24. 23

    Virtual Tours & RV Life with TJ Ammond of CampSite 360

    In this episode of Outdoor Hospitality Weekly, we’re joined by TJ Ammond, founder of CampSite 360, a platform bringing cutting-edge virtual tour technology to the campground world.TJ shares the story behind CampSite 360 and how a cross-country RV journey with his family inspired a mission to modernize how guests discover and book outdoor destinations. We dive into the nuts and bolts of how virtual tours are created, what makes them valuable for both operators and guests, and the data on how they impact bookings and guest satisfaction.TJ also takes us behind the scenes of his travels, visiting hundreds of campgrounds, capturing immersive walkthroughs, and spotlighting unique features and guest experiences. Along the way, we explore what sets successful parks apart and how technology can elevate storytelling and transparency in the guest journey.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  25. 22

    From Media Mogul to Glamping Pioneer: Travis Chambers' Outpost X Story

    In this episode of Outdoor Hospitality Weekly, we sit down with Travis Chambers, founder and chief designer of ChamberStays and the visionary behind Outpost X, a revolutionary concept in experiential outdoor hospitality.Travis shares his fascinating journey from media entrepreneur to hospitality innovator and explains the philosophy that led him to develop these unique destination experiences. He reveals how he discovered the remote location for his first development and discusses the challenges and triumphs since Outpost X's opening, offering a candid look at building a distinctive hospitality operation from the ground up.We explore Travis's intriguing perspective on creating "AI-proof" hospitality businesses that prioritize authentic human experiences and discuss his expansion plans for locations in North Idaho and Puerto Rico. Travis also provides insights into developing and managing the full ecosystem of offerings at Outpost X, from luxury accommodations to on-site dining, spa services, and curated experiences.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  26. 21

    How This Broker Dominates the Texas Campground Real Estate Market

    In this episode of Outdoor Hospitality Weekly, we sit down with Landan Dory, founder of North Star Brokerage & Advisory, the specialized commercial real estate firm that's becoming the dominant force in campground and RV park transactions across the country.Landan shares his journey into the outdoor hospitality real estate niche and reveals the strategies that have helped him successfully complete transactions across multiple states. From discussing current market conditions to explaining what today's buyers are really looking for, Landan provides invaluable insights for both sellers looking to maximize their exit and buyers seeking promising investment opportunities.We explore the evolution of outdoor hospitality real estate over the past three years, examine the most sought-after regional markets, and discuss how long the average property stays on the market. Landan also shares his perspective on emerging trends like glamping and outdoor hotels while offering practical advice on what makes a property attractive to qualified buyers.Whether you're a property owner considering selling, an investor looking to enter the outdoor hospitality space, or an industry professional interested in market dynamics, this episode delivers expert analysis from one of commercial real estate's rising stars in the campground sector.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  27. 20

    Why This CEO Made His Campground Software 100% FREE

    In this episode of Outdoor Hospitality Weekly, we sit down with Rylan Blowers, founder and CEO of Park Software, the innovative platform that's disrupting the campground management industry with its free reservation system. Rylan shares his entrepreneurial journey into outdoor hospitality tech and explains the bold decision to offer premium software at zero cost to campground owners.Rylan provides a transparent look at Park Software's unique business model, addressing how they maintain profitability while providing a free service, and discusses the challenges of competing against established players in the market. From revealing their customer acquisition strategy to explaining how they've scaled their support team while maintaining quality, Rylan offers valuable insights into building a successful tech company in the outdoor hospitality space.Whether you're a campground owner considering a software switch or an industry professional interested in the evolving technology landscape of outdoor hospitality, this episode delivers practical perspectives from one of the sector's most forward-thinking innovators.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  28. 19

    The Glamping Revolution: Inside Ferncrest with CEO Brian Linton

    In this episode of Outdoor Hospitality Weekly, we sit down with Brian Linton, founder and CEO of Ferncrest, the glamping franchise that's revolutionizing the luxury outdoor experience market. Brian takes us through his entrepreneurial journey into the specialized world of glamping and shares how he's built and scaled a high-performing franchise model in this growing hospitality niche.Brian dives deep into the mechanics of glamping operations, revealing current market trends, typical development timelines, and what today's discerning travelers are really seeking. From discussing the hottest glamping destinations to analyzing how the market has evolved over the past three years, Brian provides a comprehensive look at the state of the premium outdoor hospitality industry.Whether you're a property owner considering joining a franchise or an investor looking to enter the glamping market, this episode delivers practical insights from one of the industry's leading innovators. To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  29. 18

    How to Build a National Campground Brokerage Team with Tim Dougan

    In this episode of Outdoor Hospitality Weekly, we sit down with Tim Dougan, Director of National RV & Campground Brokerage at MHP Brokerage, who's bringing a fresh perspective to outdoor property transactions. Tim takes us through his journey into the specialized world of campground brokerage and shares how he's built and scaled a high-performing team in this unique niche. Tim dives deep into the mechanics of campground transactions, revealing current market trends, typical timelines for sales, and what today's qualified buyers are really seeking. From discussing the hottest investment regions to analyzing how the market has evolved over the past three years, Tim provides a comprehensive look at the state of outdoor hospitality real estate.Whether you're a property owner considering a sale or an investor looking to enter the market, this episode delivers practical insights from one of the industry's leading voices.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  30. 17

    Interview: Steve Turk on Building Better Hospitality Experiences, Ventures

    In this episode of Outdoor Hospitality Weekly, we're joined by Steve Turk, a multifaceted hospitality expert and author who's making waves in the outdoor hospitality industry. Steve shares his journey through founding The Hospitality Mentor, Tangy Management, and Turk Hospitality Ventures, showcasing how his diverse experience has shaped his approach to property development and management.Dive into Steve's latest venture - an innovative glamping project in South Florida that's set to redefine luxury outdoor experiences. He reveals his vision for the property, from unique accommodation concepts to carefully curated amenities, and discusses how his extensive hospitality background influenced the project's development.Steve also opens up about the challenges faced during property development and offers practical insights from his new book. Whether you're an aspiring hospitality entrepreneur or an established operator, this episode delivers valuable lessons on navigating the outdoor hospitality landscape.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  31. 16

    Building the Future of Outdoor Hospitality with Ben Wolff

    In this episode of Outdoor Hospitality Weekly, we sit down with Ben Wolff, the visionary founder behind Onera and Oasi, who's revolutionizing the outdoor hospitality space. Ben shares his journey from identifying emerging travel trends to creating innovative hospitality concepts that resonate with modern travelers.Discover how Onera Wimberley has become a testament to thoughtful development and strategic limited-service operations, and learn about Ben's unique approach to hospitality that's reshaping guest experiences in Texas. He offers invaluable insights into building a powerful marketing engine, revealing the secrets behind his company's high-quality video content production and the decision to extend marketing services to other operators.Ben pulls back the curtain on his philosophy of "building in public" and discusses how this transparency has created unexpected opportunities. Whether you're a seasoned hospitality professional or an aspiring developer, this conversation delivers actionable insights on development, marketing, and the future of outdoor hospitality.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  32. 15

    Building a National RV Service Business - Interview with CEO Heath Padgett

    In this episode of Outdoor Hospitality Weekly, we sit down with Heath Padgett, CEO of RV Help, a national RV service business, to discuss his entrepreneurial journey and how he is building a company that serves RV travelers across the country.Heath shares the story behind launching his business, the challenges of scaling operations to meet nationwide demand, and the strategies he used to navigate the complexities of the RV service industry. He offers practical advice for aspiring entrepreneurs and candid reflections on lessons learned along the way.We also dive into his time as a blogger and traveler, starting a campground reservation software business that he sold to Camping World, becoming an investor, and then launching another venture.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  33. 14

    Building a Campground from Scratch: The Kona Hills Story with Jeremy Johnson

    In this episode of Outdoor Hospitality Weekly, we sit down with Jeremy Johnson, co-owner of Kona Hills Campground, to explore his journey from discovering raw land to developing an outdoor destination. Jeremy shares the story behind finding the property, navigating complex entitlement challenges, and maintaining his vision throughout the development process. He offers candid insights about the learning curves he faced and what he would have done differently. We discuss what sets Kona Hills apart in the market, including the unique features and experiences that make it distinctive, as well as his ambitious plans for the property's future. Whether you're a seasoned operator or an aspiring developer, this conversation offers valuable insights into the realities of building a campground from the ground up.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  34. 13

    Owning a Multi-Park KOA Portfolio with Kevin Thueson, CEO of KCN Campgrounds

    In this episode of Outdoor Hospitality Weekly, we sit down with Kevin Thueson, CEO of KCN Campgrounds, to explore his journey from an accounting background to owning and operating a multi-park KOA portfolio. Kevin shares his unique insights into the RV park and campground industry, detailing how his expertise has helped him build a thriving business across multiple states and regions.We dive into Kevin’s path to founding KCN Campgrounds, the pivotal moments that led him to invest in Kampgrounds of America (KOA) properties, and how his accounting background has been a critical tool for success. Kevin offers valuable perspectives on finding and partnering with aligned investors, navigating the challenges of building a national presence, and the importance of corporate partnerships like those with KOA in operating a large-scale portfolio.Kevin also discusses his team-building strategies, his day-to-day operations, and the role content creation has played in driving his business forward. We wrap up with his advice for aspiring RV park investors, insights into the future of outdoor hospitality, and a glimpse at what’s next for KCN Campgrounds.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  35. 12

    Scaling an RV Park Portfolio with Robert Preston, CEO of Climb Capital & Unhitched Management

    In this episode of Outdoor Hospitality Weekly, we sit down with Robert Preston, the founder and CEO of Climb Capital & Unhitched RV Management, to discuss his journey and the strategies he’s brought to the RV park and campground industry. Robert’s unique approach to RV park investment and management has helped redefine the landscape and focus on creating lasting value for both park owners and guests.We dive into Robert’s path to founding Climb Capital, the pivotal moments that led him to invest in RV parks, and the vision that’s driven his growth. He shares insights on what sets Climb Capital apart from other investment firms, how he built his team, and his thoughts on the future of RV park development.Finally, we explore Robert’s latest venture, Unhitched RV Management, and how his management philosophy challenges traditional approaches in the industry. From untapped growth opportunities to the future impact of technology like EVs and AI on RV parks, Robert offers valuable advice for investors and operators in the outdoor hospitality industry.Join us for an in-depth conversation about what makes Robert Preston’s approach to RV park investment and management a game changer and what the future holds for his companies.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠⁠⁠https://ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  36. 11

    Glamping's Biggest Name Failed Massively: The Story of Tentrr

    In this episode of Outdoor Hospitality Weekly, we examine one of the industry's most notable failures: the rise and fall of Tentrr, once poised to revolutionize the glamping sector. This deep dive explores how the platform's ambitious vision of becoming the "Airbnb of glamping" ultimately unraveled despite significant venture capital backing and a promising business model. Join us as we analyze the key factors behind Tentrr's downfall, from operational challenges to market misalignment, and what lessons this holds for the broader outdoor hospitality industry.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠⁠⁠https://ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  37. 10

    Breaking Down the Numbers: Instagram Giveaway Campaign - Part 3

    In this episode of Outdoor Hospitality Weekly, host Alex Burkett takes the reins to break down the results of our recent Instagram Giveaway for Covered Bridge Campsite. We’re diving into the numbers, analyzing what worked, and sharing key takeaways to help you run more effective promotions for your campground.From engagement stats to lessons learned, Alex walks you through the data and provides actionable insights to improve your own giveaway marketing strategies. If you want to boost participation and drive results in your next campaign, this episode is packed with valuable tips.Don’t miss this behind-the-scenes look at a successful giveaway campaign—subscribe now to catch all the details and learn how to apply these strategies to your business.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠⁠⁠https://ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  38. 9

    Mastering the Art of Instagram Giveaways for Campgrounds - Part 2

    In this episode of Outdoor Hospitality Weekly, we continue our deep dive into Instagram giveaway strategies with Part 2 of our series. Following the successful launch for Covered Bridge Campsite, we’re moving beyond planning to focus on execution—how to run your giveaway effectively and maximize engagement throughout the campaign.We’ll cover tips for creating eye-catching posts and stories, managing participant entries, and keeping the momentum alive with strategic updates. Plus, we’ll share insights from the early results of our Covered Bridge giveaway and lessons learned so far.Tune in to learn how to turn your campground’s social media into a powerful tool for growth and connection.Check out the giveaway on Instagram: To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠⁠⁠https://ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  39. 8

    Launching a Campground Instagram Giveaway Series - Part 1

    In this episode of Outdoor Hospitality Weekly, we dive into the art of building engagement and growing your online presence with a focused look at Instagram giveaway campaigns. This is Part 1 of our series, where we share the behind-the-scenes process of launching an Instagram giveaway for Covered Bridge Campsite in the Catskills. We’ll discuss best practices for crafting an irresistible prize, setting clear rules, and our marketing strategies. Whether you’re a seasoned campground operator or just getting started with social media, this episode offers actionable strategies to drive results. Join us as we explore how Instagram giveaways can transform your campground's digital footprint and connect you with your ideal audience.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠⁠⁠https://ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  40. 7

    Tiny Cabins, Big Deal: The Marriott Acquisition of Postcard Cabins (Getaway)

    In this episode of Outdoor Hospitality Weekly, we examine one of the most significant developments in the outdoor hospitality industry: Marriott International's strategic acquisition of Postcard Cabins, formerly known as Getaway House. This landmark deal signals a major shift in how traditional hospitality giants are approaching the outdoor accommodation space.Join us as we explore the factors driving this significant industry move, including changing travel preferences, the rise of nature-based experiences, and the increasing convergence of traditional hospitality with outdoor accommodation models. We'll also discuss what this acquisition could mean for existing Postcard Cabins properties and their loyal customer base.We’re also thrilled to feature an insightful interview with Sam Morton, hospitality developer and CEO of SomaBuild. Sam shares his perspective on the future of outdoor accommodations and what major deals like this mean for operators and developers in the industry.This episode is essential listening for anyone interested in the evolution of outdoor hospitality and the future of experiential travel.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠⁠⁠⁠https://ohweekly.substack.com This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  41. 6

    Our Talk with Joel Holland, CEO of Harvest Hosts on Building the Ultimate RV Camping Network

    In this episode of Outdoor Hospitality Weekly, we sit down with Joel Holland, the visionary CEO behind Harvest Hosts, a unique camping network connecting travelers with unforgettable experiences. Joel has taken the concept of RVing to the next level, offering access to over 5,000 scenic and off-the-beaten-path locations, from wineries and farms to museums and breweries.Under his leadership, Harvest Hosts has redefined outdoor hospitality, merging travel with local discovery. We explore how Joel's innovative approach to RVing has not only created unparalleled experiences for campers but also supported small businesses across North America.Join us as we discuss the origins of Harvest Hosts, its exponential growth, and Joel’s passion for fostering meaningful connections between travelers and hosts. We also discuss today’s news surrounding Marriott International’s acquisition of Postcard Cabins (formerly Getaway House).This episode is a must-listen for anyone looking to rethink traditional camping and embrace a new way of exploring.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠https://ohweekly.substack.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  42. 5

    Entering the Campground Business & The Story of Buying My First Campground

    In this episode of Outdoor Hospitality Weekly, we dive into Matt Whitermore's acquisition of Covered Bridge Campsite in the southwestern Catskills. Located in a truly rustic setting, this campground represents more than just a property purchase—it's a testament to seeing potential where others see challenges.Generating $160k in revenue and acquired for $850k, the campground was what most investors would dismiss as "too small" with "too much brain damage." Yet Matt saw opportunity where others saw obstacles, transforming a "total dump" into a promising business venture.With minimal amenities and a focus on genuine hospitality, Covered Bridge Campsite embodies the spirit of no-frills camping. Whitermore's journey proves that success isn't about perfect conditions but vision, hard work, and believing in a property's potential.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠https://ohweekly.substack.com/⁠ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  43. 4

    Why Ignoring Off-Season Marketing Could Hurt Your Campground's Future

    In this episode of Outdoor Hospitality Weekly, we tackle a common misconception among campground owners: the idea that you can ease up on marketing during the off-season and still expect customers to return without effort.We'll discuss why relying on past success or thinking customers will come back automatically is a risky approach, even when you're fully booked in peak seasons. Discover why off-season marketing is crucial for maintaining brand visibility, building customer loyalty, and ensuring long-term revenue growth.Don't let the off-season fool you—strategic marketing is key to staying competitive year-round.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠https://ohweekly.substack.com/⁠ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  44. 3

    How Tech is Shaping the Future of Outdoor Hospitality

    In this episode of Outdoor Hospitality Weekly, we explore the intersection of technology and outdoor hospitality. We dive into the essential hardware and online systems that are transforming campgrounds, from automated check-ins to smart amenities. We also discuss how these innovations are reshaping the outdoor space while offering a more seamless guest experience. But with the rapid growth of tech, how do you ensure it enhances hospitality without overshadowing the natural charm of the outdoors? Join us as we unpack these shifts and explore the future of tech in outdoor hospitality.To subscribe and see all of our content for free, join our Substack: ⁠⁠⁠https://ohweekly.substack.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  45. 2

    Behind the Numbers: Understanding Campground Economics - Part 2

    In this episode of Outdoor Hospitality Weekly, we explore the intersection of technology and outdoor hospitality. We dive into the essential hardware and online systems that are transforming campgrounds, from automated check-ins to smart amenities. We also discuss how these innovations are reshaping the outdoor space while offering a more seamless guest experience. But with the rapid growth of tech, how do you ensure it enhances hospitality without overshadowing the natural charm of the outdoors? Join us as we unpack these shifts and explore the future of tech in outdoor hospitality.To subscribe and see all of our content for free, join our Substack: ⁠⁠https://ohweekly.substack.com/⁠ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

  46. 1

    Behind the Numbers: Understanding Campground Economics - Part 1

    In this episode of Outdoor Hospitality Weekly, we dive into the complex economics of campgrounds and explore the opportunities that exist in different regions across the U.S. With over 15,000 public parks and a diverse mix of tent and RV camping, is there room for growth? We examine the distribution of public versus private campsites and discuss why regions like the South and West are booming, while the Northeast remains underdeveloped.We also tackle the challenge of declining camper nights and retail registrations and explore how shifts in camping trends—from tent camping to RVs and cabins—are impacting the industry. Join us as we break down the numbers and trends shaping the future of campgrounds in this first part of a two-part series on the economics of outdoor hospitality.To subscribe and see all of our content for free, join our Substack: https://ohweekly.substack.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit ohweekly.substack.com

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ABOUT THIS SHOW

Outdoor Hospitality Weekly is the go-to podcast for insights and trends in outdoor hospitality. Hosts Matt Whitermore and Alex Burkett explore everything from campground operations and marketing to growing a campground portfolio. Each week, we bring expert interviews, actionable tips, and industry discussions to help you elevate your outdoor hospitality game. Whether you're an owner, investor, or outdoor enthusiast, join us for valuable takeaways and advice! ohweekly.substack.com

HOSTED BY

Matt Whitermore

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