Outdoor Industry Connect & Share Forums

PODCAST · business

Outdoor Industry Connect & Share Forums

A weekly opportunity to connect on important topics and content specific to the Outdoor Industry in Australia

  1. 146

    Snow Industry Pulse

    Send us Fan MailThe outdoor industry moves fast, but a few shifts right now are too big to ignore. We kick off with an update from the Snow Summit in Thredbo and the latest snow season economics, including how winter tourism supports regional NSW, the ACT, and alpine communities across Australia. With new data pointing to billions in direct and flow-on value and a huge share of spend staying in-region, we talk about what that means for operators planning products, staffing, and partnerships for the season ahead. Then we get into the tough stuff: small business insurance and public liability. After presenting at a Parliamentary Joint Committee hearing, we unpack why so many outdoor businesses are being pushed toward $20 million cover without a clear evidence base, what that does to participation and access, and where tort law reform might fit. We also share a practical, proven lever that too many providers overlook: working with specialist insurance brokers who understand outdoor risk management and can price the business based on reality, not assumptions. From there, we move through the standards and workforce updates that directly affect compliance and capability, including the Snow Activities Guidance Note, the Australian Adventure Activity Standards review, and the VET review for outdoor leadership qualifications. We also flag key business changes like Super Pay Day, credit card surcharge rules, child safe requirements, psychosocial hazards guidance, and the tools and events that help the sector stay connected, including the July masterclass, Outdoor Industry Awards, and the Outdoor Learning Conference. Subscribe so you do not miss the weekly updates, share this with a colleague who runs programs or employs staff, and leave a review with the one change you’ve seen in the past 12 months that the wider outdoor industry needs to understand.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  2. 145

    Alpine Standards To AI Search And Everything Between

    Send us Fan MailAI is quickly becoming the first place people look for answers, and that shift is about to change how customers find your outdoor business and how your team makes decisions. We unpack what that means for outdoor operators, educators, and land managers across NSW and the ACT, while also covering the immediate, practical updates you need for the months ahead. If you’ve felt the pace of change rising across compliance, marketing, and workforce issues, this briefing is designed to help you regain clarity. We walk through major industry and safety items, including the new snow activities guidance note for alpine regions and the timeline for the Australian Adventure Activity Standards (AAAS) draft, consultation, and implementation. We also talk standards access and due diligence, including the consolidated outdoor industry standard set, and why engaging early with the knowledge, skills, and experience work can prevent nasty surprises when drafts land. On the safety side, we share the progress on the snorkeling good practice guide review and why maritime requirements may influence final recommendations. From there, we shift into capability building and business readiness: a guiding qualification survey to strengthen pathways into adventure guiding, committee work on trail bike and mountain bike advocacy, and key event dates including the outdoor learning conference, masterclass, and the inaugural NSW ACT Outdoor Industry Awards. We also flag operational changes many businesses can’t ignore, like Super Pay Day timing from July 1 and the end of credit card surcharges from October 1, plus the instant asset write-off deadline. We close with a clear-eyed look at generative AI, agentic AI, and AI agents, then the governance that must sit underneath them: privacy, consumer law accuracy, anti-discrimination, workplace law, and cybersecurity. Subscribe for weekly updates, share this with a colleague who needs it, and leave a review with one question you want answered next.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  3. 144

    Fuel, Compliance, And What Outdoor Operators Need Next

    Send us Fan MailFuel shortages, shifting compliance rules, and fast-changing marketing and tech are colliding with the day-to-day reality of running an outdoor business. We get practical about what that means for outdoor education providers, adventure tourism operators, and land managers across New South Wales and the ACT, and we share the resources you can act on immediately.We also come back to a core issue we see everywhere in the outdoor sector: people are stepping into leadership without being shown how to lead. That’s where confidence drops and decisions get harder, even for capable, caring professionals. We explain why the Pinnacle Leadership Programme exists, what mentorship and structure can unlock, and who should consider applying for the next cohort.From there, we look at the wider operating environment. We talk about fuel conservation messaging and why “there’s more at stake than fuel” for regional tourism, regional jobs, and the small businesses that rely on travel. We outline ways to support the pledge campaign, and we flag two major business changes: Superpay Day from July 1 and the end of credit card surcharges from October 1, 2026. We also point you to industry tools and updates, including the Jobs and Skills Australia training pathways dataset, dirt jump facility planning guidelines, outdoor industry standards, and key dates for upcoming masterclasses, conferences, and the NSW ACT Outdoor Industry Awards.If you want fewer surprises and better plans for the year ahead, hit play, share this with someone in your team, and leave a review so more outdoor operators can find it. What change is most likely to impact your operations right now?Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  4. 143

    Leadership Programs And Compliance Changes For Outdoor Operators

    Send us Fan MailOutdoor work changes fast, and the small details can have big consequences for safety, staffing, and cash flow. We’re sharing a live, practical briefing for the outdoor industry across NSW and the ACT, with the updates we’re seeing right now and the actions that help operators stay ahead. We also reflect on the uniquely Australian “she’ll be right” mindset and why a national preparedness focus can keep that spirit while reducing avoidable risks like driving through floodwaters or skipping basic safety gear. We get specific on operations and compliance: how current fuel shortages are affecting providers and why adding your voice to the sector survey matters for advocacy. We walk through key Australian Taxation Office support options for businesses under pressure, then dig into one of the biggest upcoming admin shifts for employers: payday super from July 1, 2026. We outline what to check now in payroll processes, employee data, software readiness, payment timing, and the consequences of late super payments. We also cover safety and professionalism across the sector, including AMSA changes for human-powered hire craft like kayaks and canoes, where the emphasis moves toward documented risk assessment, participant competency processes, emergency planning, and strong safety management systems. To support consistent best practice, we point to curated outdoor industry standards and a members-only employment guidance toolkit that helps employers and employees navigate pay conditions, contracts, WHS, and workforce pathways. We wrap with upcoming industry events in Jervis Bay, awards and judging opportunities, and an open invite to apply for the next Pinnacle Leadership Program cohort focused on emerging leaders and mentoring. All this hosted by our Outdoors NSW & ACT Ambassador - Ky Furneaux. If this helps, subscribe, share it with a colleague, and leave a review so more outdoor professionals can find these updates.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  5. 142

    Fuel Costs, Compliance Updates, And What’s Next For NSW & ACT Outdoor Operators

    Send us Fan MailFuel prices are squeezing outdoor programs in ways most people never see, and adventure tourism experiences often feel the shock first. We talk through what the fuel crisis means for outdoor operators across NSW and the ACT, why media visibility matters, and how sharing real-world impacts with your peak body helps build stronger advocacy with government. If you’re dealing with cancellations, rising transport costs, or difficult decisions about delivery, you’ll hear what information is most useful to report and why it changes the conversation.We then shift into the practical compliance and business essentials that keep outdoor education, adventure tourism, nature therapists and recreation providers resilient. That includes ATO guidance for businesses under stress, plus the 1 July change requiring superannuation to be paid into an employee’s fund at the time payroll is processed. We also flag a key safety reminder around commercial vessel expectations, including how kayak and canoe hire can fall under compliance requirements, and why safety management systems, documented risk assessments, and participant briefings are more than paperwork.From there, it’s all about building capability and protecting people. Tintin shares why professional development is “sharpening the axe” for our industry, with training options spanning leadership, facilitation, climbing, paddling, and wilderness first aid, including the possibility of bespoke courses. Emma from Cancer Council NSW brings a clear, practical message on skin cancer prevention for outdoor workers and reminds us about the sun safety photo competition designed to create realistic imagery the whole sector can use to role model better habits.Subscribe for weekly outdoor industry updates, share this with a colleague who runs programs, and leave a review so more outdoor leaders can find it. What’s the biggest operational challenge you’re facing right now?Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  6. 141

    How A National Walking Challenge Funds Nature Protection

    Send us Fan MailA national walking challenge sounds simple until you hear what it can unlock for nature. We’re joined live by Denise Zlotowski from the Australian Conservation Foundation to share the thinking behind Australia’s Biggest Bushwalk, the results so far, and the plan to take it truly nationwide. If you’ve ever wanted an easy way to turn your regular bushwalks into something bigger, this conversation lays out the practical steps, the fundraising support, and the real-world conservation work those dollars back. We talk through what makes ACF distinct as Australia’s national environment organisation, and why it treats climate and nature as one connected fight. Denise explains how funds raised support protection for threatened animals and habitats, efforts to stop deforestation and expose environmental wrongdoing, and stronger climate and nature policy advocacy. We also dig into what participants get along the way: a simple signup process for individuals or teams, an online platform packed with posters and social tiles, community momentum through a fundraiser network, and partner support including Paddy Pallin plus a Vamos e-bike prize valued at $5,000. Then we shift into a rapid roundup for the outdoor industry in NSW and the ACT: skills and inclusion updates from the Skills IQ forum, what’s behind low training completions, a clear reminder on Australian privacy law thresholds via the OAIC, and practical member resources like the outdoor industry employment guide. We also flag time-sensitive opportunities across sun safety promotions, trainee subsidies, tour guiding reviews, industry awards, masterclasses, and education events. Finally, we address the pressure of fuel shortages and why sharing on-the-ground impacts helps ensure the outdoor sector is not left out of policy decisions. Subscribe for weekly outdoor industry updates, share this with someone planning their next walk, and leave a review to help more guides, educators, and operators find the conversation. What would your May walking goal be?Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  7. 140

    Permits Paperwork And A Surprisingly Big Duke Of Ed Footprint

    Send us Fan MailCamp participation is slipping, permit processes can feel harder than they need to, and schools are asking for more outdoor experiences with fewer resources. So we pulled the practical threads together in one live Connect and Share Forum for the NSW and ACT outdoor industry, focused on what you can use right now to run better programs and grow demand.We unpack fresh insights from the Australian Camps Association census, including what occupancy looks like nationwide, how dominant the school segment remains, and why shorter stays are changing the way camps plan programs. We also share the release of a new outdoor industry employment guidance resource for members, built to support both employers and employees with clearer expectations around working conditions, pay conversations, and career pathways across employees, contractors, volunteers, and trainees. If you’re managing staffing, training, or retention, this part is built for you.Then we shift to access on public land, with Parks ACT walking through a new webpage that consolidates how commercial operators and organized groups can apply for permits across ACT parks and conservation areas. You’ll hear what the permit is really for, how processing works, what fees are waived for non-commercial groups, and when a multi activity permit can save time and admin. We close with a data rich update from the Office of Sport on the Duke of Edinburgh’s International Award in NSW, including participation trends, completion challenges, bronze changes that improve accessibility, and a clear signal from leaders that adventurous journeys are where support is most needed.If you work in outdoor education, camps, guiding, adventure tourism, or youth development, subscribe, share this with a colleague, and leave a review so more operators and schools can find it.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  8. 139

    A New Request For Proposal Could Change How Outdoor Programs Book Government Sites

    Send us Fan MailA government facility can be booked like any other venue, or it can become the backbone of a whole new program model. That’s the tension we explore here, starting with rapid-fire sector updates and landing on a timely opportunity from the NSW Office of Sport: a formal request for proposal to use facilities across its sport and recreation centres for seven days or more.We walk through what’s happening across the outdoor industry in NSW and the ACT, including big visibility moments in adventure tourism, what those wins mean for operators, and a practical safety reminder with a Petzl product recall that’s worth checking against your kit and inventory. We also flag the AAAS review survey and why your input matters before changes harden into process, plus the occupational shortage survey that helps government understand the roles we simply cannot fill and the training subsidies our sector fights to keep.Then Lachlan Clark, Director Centre South and West at the NSW Office of Sport, lays out the facility use RFP in plain language: which centres have the most availability, what kinds of proposals are welcome (from self-directed hire to supported program delivery with accommodation and meals), where to find the tender documents on Buy NSW, and the non-negotiable closing date. We also dig into the “why” behind it: better asset utilization in service of getting more people active through sport and recreation.If you run camps, outdoor education, training, guiding, or community programs, this one is packed with concrete links and decision points. Subscribe for more industry updates, share this with someone who books venues, and leave a review with the program idea you’d pitch if you had a week of guaranteed access.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  9. 138

    How A New Park Could Protect Koalas And Grow Regional Adventure Tourism

    Send us Fan MailA surge of industry updates sets the stage for a rare, behind-the-scenes look at a park network that could reshape the North Coast. We start with actionable items—Petzl safety alerts for harness D-rings and ice tools, EOIs for Jindabyne’s adventure project and NSW Sport and Rec centers, and the AAAS survey that may redefine knowledge, skills, and dependency across adventurous activities. With guides listed in shortage and subsidies live, we underline the workforce reality and the training routes that can help teams keep pace.Then Glenn from NSW National Parks walks us through the proposed Great Koala National Park with clarity and candor. Think big, connected country from Grafton to Kempsey and inland—179,000 hectares proposed for reservation alongside existing parks—mapped with drone thermal surveys estimating around 12,000 koalas and 36,000 greater gliders. Boundaries exclude plantations to protect timber supply, and legislation is slated for later this year. Crucially, this isn’t one mega-park but a network under different reserve categories: national parks for flexible conservation and recreation, nature reserves for highest-value habitats, and potential regional parks near population centers where high-intensity activities need a proper fit.Access is the crux. Glenn details how the team is planning early for fire, roads, bridges, staffing, and visitor flow while keeping community trust front and center. Nearly 4,000 survey responses and regular meetings with riders, drivers, and clubs show a path forward: better signage and reasons behind closures, zoned experiences to reduce conflict, and new opportunities where biodiversity values and visitation can align. From future campgrounds and stronger mountain bike hubs to education and volunteer tourism, the vision ties conservation outcomes to a healthier visitor economy—especially when First Nations partnerships lead cultural experiences and local benefit.We close with tangible examples already moving: the Dorrigo Escarpment Great Walk with cabins, platforms, and a modern visitor center, plus a rewilding site at Numbar Nature Reserve that opens the door to conservation learning. If you care about koalas, access, and the next decade of outdoor experiences, this conversation offers a grounded roadmap and a genuine invitation to help build what comes next. Subscribe, share with your team, and leave a review with the one question you want answered when the park plan advances.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  10. 137

    Why Celebrating Best Practice Lifts The Whole Outdoor Industry

    Send us Fan MailReady to turn recognition into real growth? We unveil the first NSW & ACT Outdoor Industry Awards and show how a thoughtful submission can double as a strategy sprint for your team. From categories spanning education, adventure tourism, therapy, play, events, and supporting services to clear criteria on delivery, sustainability, inclusion, development, and client engagement, we break down exactly what judges look for and how to prove your impact with data, testimonials, and measured outcomes.We also dig into Destination NSW insights from Dec 2024, on nature-based travel: spend was up even as nights softened, with the North Coast, South Coast, Sydney, Hunter, and Central Coast leading the way. Private stays and travel with friends or relatives dominate, and cycling was surging across sightseeing, road, and mountain biking. We translate the numbers into action: extend day trips into overnights with bundled itineraries, connect trail networks to local businesses, and design family-friendly experiences that compete with screens through short, social, and seamless formats.On the operational front, we flag a harness D-ring safety alert with replacement kits, outline the Jindabyne Mountain Bike and Adventure Park EOI, and highlight new access to NSW Government sport and recreation centres. Pair those opportunities with traineeship subsidies for outdoor adventure guides and targeted professional development across first aid, canyoning, canoeing, leadership, and facilitation. We round out with regional park updates, Women’s Week activities, and an open door to shape the AAAS review and workforce data that keep our sector on the priority list.Entries are open now, and members submit free. If you’ve never entered awards, this is the moment: state the claim, justify it with context, prove it with evidence, and use judge feedback as free consultancy to lift your delivery for the year ahead. Subscribe, share this with your team, and leave a review telling us which category you’ll enter and why it matters to your community.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  11. 136

    Working With Children Check Review Explained

    Send us Fan MailBig policy shifts are heading for the outdoor industry, and we unpack them with clarity and care. We start with fast‑moving industry news—AAAS updates shaping good practice and insurance, National Parks timelines for closures and the new Mulumun track, a major tender for the Jindabyne Adventure Park, and key dates for awards, training, subsidies, and the occupational shortage survey—then turn to a focused briefing from the Office of the Children’s Guardian on the review of the Working With Children Check.We walk through how the WWCC actually works today and why it’s only one part of a broader Child Safe Standards framework born from the Royal Commission. From there, we dig into the proposals on the table: clarifying who needs a check, whether ride-share drivers for unaccompanied teens should be captured, how under‑18 exemptions might change for paid roles and placements, and if co‑workers of youth in general workplaces should be included. We also explore nuanced care settings—relative and kinship carers, continuing residence approvals for household members—and how to balance risk reduction with family stability.On operations, we hit the pain points leaders care about: renewal flexibility during disasters, whether mandatory training solves real problems, if people reapplying after a bar should work while assessed, and how to fix verification blind spots with labor‑hire hosts and self‑employed tutors. We consider stronger compliance powers and public warnings for repeat or serious breaches, plus smarter notification rules so status changes reach the right person fast. The Q&A surfaces frontline impacts, especially on youth pathways for instructors in a tight labor market, and the need for national harmonisation to stop border confusion.If you run outdoor programs, guide education, or manage volunteers, this is a plain‑English map of what could change, why it matters, and where your voice counts. Listen, share with your team, and add your perspective to the Have Your Say process so child safety and workforce sustainability move forward together. Enjoy the episode, then subscribe, leave a review, and tell us: which proposed change helps—or hurts—your operations most?Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  12. 135

    Inside The Adventure Activity Standards Review: Timelines, Changes, And What Providers Need Now

    Send us Fan MailWhat does a modern outdoor standard look like when it has to serve schools, clubs, guides, and land managers under one roof? We open the hood on the Adventure Activity Standards and Good Practice Guides review, walking through the timeline, the expert advisory process, and the real-world changes being drafted right now. From redefining dependency and clarifying leadership competence to integrating ISO 4980 risk-benefit thinking, we map the choices that shape safer, more meaningful programs across bushwalking, paddling, camping, and beyond.You’ll hear how the core guide aims to cut ambiguity without killing judgment, why land managers reference AAAS in permits, and how environmental stewardship and group size decisions can protect places under pressure. We also surface the hard part: operational fairness. When some operators skip key controls, compliant providers lose bids and the sector’s risk rises. We talk candidly about permit alignment, practical compliance signals, and the role of incident learning in setting unshakeable norms.Engagement is our other frontier. Field leaders are time-poor and often in the bush overnight, so we trade tactics: tapping provider training days, short scenario-led surveys, evening forums, and lightweight feedback loops that capture nuance without paperwork drag. We touch on trail bike riding as a developing guidance space and the value of pilot testing with real organizations before public consultation. The throughline is simple: standards should be tools you reach for, not hurdles you dodge.If you care about clear safety frameworks, resilient outdoor businesses, and experiences that deliver real benefits, this conversation will give you a grounded roadmap and an open invitation to shape the drafts. Subscribe, share this with a colleague who leads in the field, and leave a review with the one change you think would make the biggest difference.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  13. 134

    Season Kickoff: Industry Updates And Action

    Send us Fan MailWe kick off season four with concrete wins on e-bike hire, frank talk on safety and oversight risk, and a roadmap of reviews and consultations that will shape access, standards, and workforce. We also share new chances to lead locally through NPWS committees, PD pathways, and Women’s Week programs.• Upcoming forums on AAAS review, WWCC review, and Great Koala National Park• E-bike hire exemption outcome and compliance for new fleet additions• Federal engagement on outdoor education and preventative health• Tourism competitiveness gaps in sustainability, infrastructure, and value• Butarooroo draft plan concerns and how to submit• AAAS as de facto practice baseline and WorkSafe reference• WWCC review consultation dates and how to attend• NPWS Regional Advisory Committees application details• Gardens of Stone bush camping proposal feedback• Women’s Week bushwalking activation and club involvement• Workforce shortage survey to inform occupation lists• PD calendar, awards, masterclass, and mini-conference• Community themes: growth, collaboration, safety, successionACTIONS FOR INDUSTRY TO CONSIDER: Please submit feedback on Budderoo National Park Plan of Management by Monday 5 pm; register for the WWCC consultations via the Office of the Children’s Guardian; apply for NPWS Regional Advisory Committees by 25 February; complete the workforce shortage survey by 18 March.Host: Lori Modde, CEO Outdoors NSW & ACTSupport the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  14. 133

    AI Won’t Paddle Your Raft, But It Might Do Your Paperwork

    Send us Fan MailBig pressures, big chances. We wrap the year by translating fresh McCrindle research into practical moves for outdoor operators across New South Wales, the ACT, and beyond. From the housing squeeze to shifting life priorities and the march of AI, we break down what’s changing and how to lead with clarity.We start with the realities: a persistent housing shortfall that complicates recruitment, rising living costs that strain staff, and a cultural swing toward intentional living. People want time with family, stronger mental and physical health, and more hours outside. Work is a tool, not the focus—so we dig into ways to design roles with purpose, boundaries, and learning: clear impact stories, flexible scheduling where possible, and skill-building that keeps guides engaged while advancing safety and quality.Then we pivot to productivity and trust. AI won’t replace guides on the rock or river, but it can slash admin. We share how to redesign workflows—automating bookings to waivers to invoicing—so teams spend less time pushing paper and more time delivering great experiences. On the reputation front, trust now hinges on visible humans: owners, managers, and guides who show their values, craft, and personality. We offer simple, high-return tactics for leader profiling that build credibility with Gen Z and seasoned clients alike.We finish with a mindset shift: hope under strain. Acknowledge constraints, act on what you can control, and communicate steps forward—from cultural awareness training to biosecurity vigilance and our native tree donation in place of cards. When leadership stays grounded and transparent, teams feel steady and communities feel welcome. Subscribe, share this with a colleague who needs a lift, and leave a quick review—what’s one change you’ll make before February?Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  15. 132

    Overnight Camps And Child Safety Reform

    Send us Fan MailA clear shift is coming for outdoor providers who run overnight programs with children—and we brought the Office of the Children’s Guardian to the table to unpack what it means. We start with the big picture: youth participation in outdoor activities is sliding, social media age limits are imminent, and schools are hungry for trusted partners who can deliver safe, engaging camps. This all at a time where our youth need to engage in the outdoors more due to their mental health and need for more resilience building opportunities. Then we dig into practical detail on the proposed expansion of the NSW Reportable Conduct Scheme to overnight camp providers and why a narrower, “primary activity” definition could protect kids without drowning small operators in red tape.Harris, Lyndall, and Ricky from the OCG explain what counts as reportable conduct, how notifications and investigations work, and why their first move is capacity-building—not box-ticking. We compare NSW’s current wording with approaches in Victoria, Queensland, WA, and Tasmania to show how aligning definitions reduces confusion for cross-border providers. You’ll hear real-world problem-solving on who leads an investigation when schools and camp providers are both involved, how risk management can be separated from investigation roles, and what ACT-based staff delivering NSW programs should expect around Working With Children Checks and notifications.We also spotlight momentum worth celebrating. Adventure tourism operators featured strongly at the NSW Tourism Awards, with the Blue Mountains Climbing School winning GOLD for accessible tourism, and new research underscoring nature’s mental health benefits with a compelling cost-benefit case. Paired with sobering participation data among 12–17 year olds, all pointing to a path forward: simpler, trusted safety systems that make it easier for schools and families to say yes to camps, expeditions, and outdoor education.If overnight programs are part of your core business—or you’re planning for next season—this conversation will help you map your decision tree, nominate a responsible officer, and get ready to collaborate with schools and regulators. Add your voice: read the discussion paper and complete the Have Your Say survey before it closes. If this was helpful, subscribe, share with a colleague, and leave a review so more operators can find it.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  16. 131

    How Adventure Tourism Meets Wellness And Drives Regional Growth

    Send us Fan MailDemand for travel in NSW is holding firm even as consumer confidence dips, and that tension creates real opportunity for operators who can read the signals and move. We dig into the latest Visitor Economy Forum data, spotlight the segments driving growth, and map where adventure and wellness naturally converge to lift spend and satisfaction. If you’ve been wondering which markets to court first or how to package experiences for higher yield, this conversation lays out the numbers and the moves.We break down trip purpose trends across holidays, VFR, and business events, then look at international recovery with nuance: China is climbing back, South Korea is outperforming 2019, and the U.S., U.K., and Japan are steadily rising. From couples and families to solo explorers, we explore who’s booking and why, and how to position products that resonate with their goals. Wellness travelers spend significantly more, and you don’t need a spa to serve them; thoughtful, nature-rich design and frictionless booking go a long way.Beyond market signals, we share practical tools to act with precision. TRA’s DoTS platform and LGA profiles help you see real visitation, nights, and spend in your backyard, while the council-backed ID Profile reveals demographics, housing, and workforce trends at micro-area levels—ideal for grants, staffing, and targeted campaigns. We also cover the barriers operators keep naming—workforce, seasonality, branding, and patchy connectivity—and the steps that make a difference: short courses for skills, modern trip management software, and cultural awareness training to serve changing demographics with care.We close with compliance and dates you need on your radar. The Child Safe Standards and the reportable conduct scheme will shape overnight camps, and the Office of the Children’s Guardian joins our next session to field questions. Pair that with the Outdoor Leadership qualification review and current grant opportunities, and you have a clear path to strengthen operations while growing smarter. Subscribe, share with your team, and leave a review to tell us which data insight you’ll act on first.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  17. 130

    When One Itinerary Updates The Whole Industry

    Send us Fan MailBig shifts are hitting Australia’s outdoor sector all at once: productivity is falling, politics are realigning, migration is rising, and AI is changing the shape of knowledge work. We break down what those trends mean for outdoor operators, educators, and guides, then map them to practical steps you can take this month to strengthen workforce pipelines, sharpen compliance, and reduce operational friction.We start with people. A women’s leadership program highlights the power of personal brand and mentorship across a nine‑month journey, while Jobs and Skills Councils share data showing care-adjacent fields like sport and recreation lag on productivity. With more roles requiring post‑school credentials yet our industry relying on VET levels 3–4, we dig into what “future-ready” training actually looks like—competency that is hands-on, inclusive, and aligned with real field risk.AI’s narrative gets a reality check: it’s not just automating low-level admin, it’s moving into degree-heavy tasks. For outdoor teams, that’s an opportunity to offload back-office complexity and protect the craft of guiding. Enter Fieldbook, a purpose-built platform for multi-day trips that turns a single itinerary into synced sales brochures, guest companions, and detailed guide run sheets. Small World Journeys shares a candid case study—clean handoffs, fewer errors, and dramatic time savings—followed by a live demo and a member-only offer.We also get tactical: award allowance changes to review, VET draft consultations you can influence, child safety updates including reportable conduct for camps, and a product recall reminder with exact SKUs and dates. Add must-attend events like the NSW Visitor Economy Forum and a Google Business Profile webinar, plus sector news from Great Aussie Bush Camp’s national expansion. Through it all, we keep culture and inclusion front and center with a practical approach to engaging new Australians.If you care about getting more people outdoors, safely and more often, this conversation arms you with the data, tools, and timelines to act. Subscribe for weekly briefings, share this episode with a colleague who handles operations or compliance, and leave a review telling us the one change you’ll make this week.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  18. 129

    Why Culturally Inclusive Programs Get More Women Outside

    Send us Fan MailStart with the hard truth: children’s physical activity is lagging across parts of NSW while screen time climbs. From that wake-up call, we pivot into a powerful briefing on how culturally and linguistically diverse (CALD) women experience the outdoors—why it matters for public health and community cohesion, and what actually works to bring more women and families into nature with confidence.With researcher Ancy unpacking a new RMIT–Sport & Recreation Victoria study, we explore the surprising breadth of benefits: stress relief without pressure to perform, family bonding, social connection for older women, and transformative learning through encounters with local wildlife and place. We share stories of confidence turning into leadership, including a grassroots cycling club born from one woman’s empowered experience. Then we unpack the real barriers. Gender roles and caregiving reduce time for self-care; modesty needs and cultural clothing can conflict with standard gear; colourism and body image complicate sun exposure; and safety concerns, from dogs off-leash to remote travel, deter participation. Language gaps and a lack of diverse staff and marketing compound the problem—when people don’t see themselves represented, they don’t see themselves there.The road forward is concrete and doable. We walk through a three-level framework: micro actions like co-designing family-first and women-only programs with cultural and spiritual elements; meso strategies such as gear-lending libraries, translated materials, trusted community champions, and small pilot programs; and macro shifts that include better transport to parks, safe urban nature close to bus routes, inclusive marketing, and a more diverse outdoor workforce from guides to boards. Schools emerge as powerful gateways—when outdoor education is equitable, kids become ambassadors and families follow. Along the way, we connect these insights to live industry priorities: VET qualification reviews, child-safe standards for overnight camps, and a full slate of training, events, and awards that can hard-wire inclusion into practice.If you care about healthier communities, stronger participation, and an outdoor industry that reflects the people it serves, this conversation offers a roadmap—practical steps you can use tomorrow, and policy shifts we can push for together. Listen, share it with a colleague, and tell us the one change that would make the outdoors more accessible in your area. And if this resonates, subscribe and leave a review to help more people find the show.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  19. 128

    Radar Ready: Making Sense Of The BOM Revamp

    Send us Fan MailForecasts change fast; your safety plan should move even faster. We kick off with a pulse check on the outdoor sector—AGM highlights, new board appointments, a life membership honoring long service, and a forward look at 2026 with training pipelines, a growing masterclass series, and the first industry awards on the horizon. From workforce shortages to the Western Sydney activity gap, we share concrete steps to build capacity, advocate effectively, and keep programs accessible and safe.Then we shift gears into a hands-on tour of the Bureau of Meteorology’s revamped platform with MJ, National Community Engagement Lead. She explains why the upgrade was necessary—security, accessibility, and scale—and shows where to find what matters in the field: national radar mosaic, how to switch back to reflectivity, setting favorites for quick local checks, and activating forecast overlays for wind, waves, and heat. We also clarify what remains unchanged with MetEye and the Satellite Viewer, where to get help, and how model differences can affect tools like inReach or third-party weather apps. The emphasis is on building a reliable, simple workflow: pick trusted sources, learn the settings that match your environment, and combine them with on-the-ground patterns unique to your locations.We round out with practical compliance and safety alerts: VET review consultations you can join now, a product recall for specific Back Country Cuisine meals, likely changes to Child Safe Standards for overnight camps, the portable long service scheme for community recreation, and the AAAS review timeline. We also unpack the Jindabyne MTB and Adventure Park EOI and discuss how to evaluate opportunities without disrupting local ecosystems. Our aim is to equip outdoor leaders with clear weather tools, stronger governance, and sharper local knowledge so trips are safer, programs run smoother, and communities stay active.If this conversation helps your planning, subscribe, share with your team, and leave a review with your top radar tip or must-use layer—what saves your trips most?Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  20. 127

    Bronze Duke Of Ed Changes Explained

    Send us Fan MailBig shifts are landing across the outdoor sector, and we get practical about what to do next. We open with board-level realities—climate reporting moving from big to small companies, AI racing ahead, and the need to harden cybersecurity—then pivot to growth stories from the Sea Otter Summit, where mountain biking’s tourism impact is translating into real trips, real spend, and new opportunities for inclusive participation.The centrepiece of our conversation is the Bronze Duke of Edinburgh changes: a shorter completion window, group sizes increasing to ten, a single adventurous journey requirement, and new urban journey options that let schools integrate the award into existing camps and city-based challenges. We talk through what this means for providers—more capacity, simpler logistics, and clearer pathways to Silver and Gold—while tackling the hard part: ensuring safety and competency when baseline fitness and readiness vary, especially in open enrollments without strong school ties. You’ll hear actionable ways to set pre‑trip thresholds, tighten risk assessments, and build better handoffs with award leaders so participants succeed and groups run smoothly.We also highlight funding options for registrations and adventurous journeys, plus supports for carers to attend, making access real for families under pressure. Whole‑of‑year and whole‑of‑school models get special attention, with tips to segment cohorts, adjust routes, and map every activity to the framework’s skill, service, and physical requirements. Along the way, we share timelines for the VET review, the AAAS safety standards workshops, and NSW’s portable long service leave obligations—because compliance and growth have to move together. We close with a preview of the Bureau of Meteorology’s updated website so your weather planning stays sharp.If you care about scaling outdoor education without losing safety, inclusion, or quality, this conversation gives you the playbook. Subscribe, share with a colleague who runs camps or Duke of Ed programs, and leave a quick review with your biggest question so we can cover it next time.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  21. 126

    Why Zero-Click Search And Smart Service Design Will Decide Who Wins Adventure Tourism

    Send us Fan MailExperience provision is changing fast, and the old paths to discovery aren’t enough. We dig into what regional dispersion, accessibility, and international demand mean for outdoor operators, then tackle the big shift: zero-click search where Google’s AI answers before anyone reaches your site. Instead of fighting it, we show how to win it—with an authoritative Google Business Profile, clean SEO, and stories that travel across YouTube, Instagram, TikTok, and Facebook without losing their soul.From the Australian Regional Tourism Convention, we translate economic signals—consumer sentiment, wage forecasts, housing listings, currency moves, and major infrastructure—to practical choices about pricing, staffing, and capacity. We spotlight where job growth is projected in education, accommodation, and recreation, and what recognised workforce shortages could unlock for training and visas. The throughline is strategy you can act on today, even with tight resources.Our playbook, courtesy of the Institute of Excellence, centres on four pillars: show, tell, serve, and sell. Show the why behind your experience and the guest transformation it creates. Tell with proof—credentials, safety, and testimonials that reduce risk. Serve with four signature moments: a true welcome, a wow worth sharing, a personal touch that sticks, and a thoughtful goodbye powered by smart follow-up. Sell by removing friction with mobile-first flows, transparent pricing, instant confirmations, and calls to action that invite planning, not just booking. We also share a simple messaging framework so every description captures how guests will feel, what they’ll do, where it happens, and the lasting result.If you’re ready to turn algorithms into allies and moments into momentum, this conversation will help you sharpen your marketing, streamline your service, and measure what really matters: return on experience. Subscribe, share with a teammate who shapes your guest journey, and leave a review with the one tactic you’ll test next.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  22. 125

    When “voluntary” guides shape investigations: what real compliance looks like in the outdoors

    Send us Fan MailPolicy shifts, climbing access, and real-world standards collide in a fast-moving update for outdoor leaders across NSW and the ACT. We kick off with the new NSW Climbing Advisory Council formation—inviting leading associations—to coordinate advocacy and work through the Mount Alexandra closure. From there, we unpack our push for ACT recognition as a peak body, why that status unlocks impact, and how adding outdoor leadership qualifications to CIT can build a local talent pipeline that keeps guides and instructors close to home.We get practical on compliance and workforce, outlining the NSW portable long service scheme for community recreation providers, including mandatory registration, quarterly returns, and the 1.7% levy. We flag upcoming e-micromobility law changes and a webinar to clarify what operators need to change for e-bikes and devices. If you hire or train staff, the outdoor qualifications review needs your voice—workshops across NSW, the ACT, and online make it easy to contribute. We also spotlight funding and learning: AED grants still available in targeted postcodes, on-demand access to the Outdoor Risk and Resilience Symposium, and full Outdoor Summit recordings for those who missed key sessions.At the core sits the Australian Adventure Activity Standard (AAAS). It’s called “voluntary,” yet it often frames what’s reasonably practicable in WHS investigations when legislation and codes are silent. We break down must vs should, how to document variations, and why meticulous records matter. Accreditation can validate business systems, but it doesn’t replace AAAS-aligned field practice—insurers and investigators are increasingly reading your website and social posts for safety culture cues. We close with upcoming AAAS review catch-ups and a 2026 release timeline, inviting more practitioners to shape standards that honour safety, environment, and culture.Subscribe for weekly sector intel, share this with your team, and leave a review with one takeaway you’ll action this month. Your feedback guides what we tackle next.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  23. 124

    Who gets to camp, and who gets left out?

    Send us Fan MailA packed week in the outdoor industry leads to a pivotal conversation: how do we open nature to more people without building on it? We start with energy—whitewater slalom championships in Penrith, powerful voices from a women in sport summit, and a weekend of campfire learning capped by Saturn’s rings—and channel that momentum into the decision that could shape access for years: NSW National Parks’ supported camping EOI.We lay out what supported camping really means—service, not structures—and why the research points to a big opportunity. Instinct and Reason’s findings show the majority of prospective and lapsed campers are willing but stuck on basics: gear, setup, confidence, and time. The EOI targets 26 campgrounds across 16 parks, chosen for facilities and proximity to townships, with clear criteria for safety, environmental care, and guest experience. Think pre‑pitched tents, simple comforts, optional catering, and, where permitted, caravan or campervan setups—always pack‑in, pack‑out, never semi‑permanent. We explain the timeline to October 28 for submissions, March license commencement, and how Parks will support promotion once operators are onboard.The conversation doesn’t dodge the hard questions about commercialisation. Most operators are small, local businesses; their success depends on healthy places and satisfied guests. Curated access protects capacity, reduces unmanaged impacts, and delivers consistency, while still leaving room for self‑sufficient walkers. We contrast models like the open Snowies Alpine Walk and tightly guided new tracks to show how context drives approach. Along the way, we share sector intel you can use now: AAAS review and VET qualification consultations, e‑bike legislation briefings, new Ecopass walks in the Gardens of Stone Conservation Area, inbound‑ready training with Destination NSW and ATEC, free AED grants for clubs and not for profits, environmental education awards, career pathways webinars, and on‑demand Risk and Resilience Symposium recordings.If you care about getting families, newcomers, and time‑poor adults into nature—safely, lightly, and often in NSW and the ACT—this is a roadmap. Listen for the research, the criteria, and the guardrails. Stay for the practical steps that help operators grow, communities benefit, and parks keep their character. Subscribe, share this with a teammate who needs the EOI details, and leave a review with your take on supported camping—should comfort have a place outdoors?Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  24. 123

    Outdoor Industry Updates: Leadership Changes and New Opportunities

    Send us Fan MailThe outdoor education landscape in Australia is undergoing a significant transformation. The Outdoor Education Group has sold their New South Wales property, Wombaroo, to the Great Aussie Bush Camp, while Belgravia Outdoor Education has acquired OEG's journey business with its 40-year legacy of operations. These changes signal new directions for established outdoor education providers and fresh opportunities for program development across the sector.Leadership shifts continue with Adam Berry's appointment as Deputy Secretary of the Office of Sport in NSW, bringing valuable industry knowledge to this influential government position. This advancement, coupled with ongoing advocacy around e-microbial product requirements affecting e-bike operations, demonstrates the growing recognition of outdoor recreation's importance at policy levels.Professional development remains central to industry growth, with the Pinnacle Leadership Program's new networking sessions creating valuable peer mentoring opportunities. Meanwhile, technological innovation is opening doors for outdoor businesses, as AI agents offer solutions to streamline customer service and operational efficiency. These digital tools, specifically designed for tourism and outdoor recreation providers, allow staff to focus on creating exceptional experiences rather than administrative tasks.The Outdoor Learning Mini Conference in Canberra exemplifies the industry's commitment to knowledge sharing and practical skill development. Beginning with a cultural burn experience, the conference brings together approximately 70 educators seeking to take learning beyond classroom walls. The practitioner-focused approach addresses critical barriers teachers face when attempting to incorporate outdoor experiences into educational programs, from policy navigation to safety considerations and cultural context.For outdoor businesses looking to expand, numerous opportunities are emerging through partnerships with Destination NSW, funding for safety equipment, and tenders with National Parks NSW to support inexperienced campers. The Western Sydney Moving initiative further highlights the industry's potential to address physical activity challenges in diverse communities.Join us next week as we welcome Linda from National Parks NSW to discuss their innovative camping services tender in detail. Want to stay connected? Access all our professional development resources through our centralized portal and mark your calendar for our upcoming AGM on October 27th.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  25. 122

    Navigating Business Resilience in the Outdoor Industry

    Send us Fan MailWhat separates thriving outdoor businesses from those that struggle when crisis strikes? This eye-opening episode dives deep into business resilience strategies specifically tailored for outdoor industry operators facing uncertain times.When disaster strikes – whether it's natural disasters, economic downturns, or unexpected events like the manhunt affecting businesses in Porepunkah Victoria – having strategic plans in place makes all the difference. We examine sobering statistics showing nearly 80% of businesses established in 2002 didn't reach their 20th anniversary, then unpack the primary reasons businesses fail: cash flow problems (82%), market relevance issues (42%), and team challenges (23%).The conversation shifts to actionable strategies any outdoor business can implement. We explore the critical importance of staying connected to your "why" – the foundational purpose that inspired your business in the first place. This core purpose serves as your compass during difficult decisions and keeps both you and your team motivated through challenges.Using McCrindle's research on leadership, we discuss how outdoor industry leaders must function as futurists, considering multiple factors affecting their business environment through the STEEPLE framework (Social, Technological, Economic, Environmental, Political, Legal, and Ethical factors). This comprehensive approach helps businesses anticipate changes rather than merely react to them.For outdoor operators concerned about workforce engagement and productivity, we provide insights on keeping teams connected to meaningful work rather than just "coordinating" activities. The episode concludes with practical suggestions for implementing changes incrementally to avoid overwhelm while steadily strengthening your business foundations.What resilience strategies have worked for your outdoor business? Share your experiences in the comments!Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  26. 121

    Child Safety Practices for Outdoor Industry Professionals

    Send us Fan MailChild safety isn't just about ticking boxes – it's about creating environments where children can thrive while in our care. This week's Connect and Share forum delves into the critical topic of child protection in the outdoor industry, featuring expert insights from Jon, a former federal police officer with a decade of specialised experience in child protection investigations.The conversation examines why standard compliance measures like Working With Children Checks provide only minimal protection, capturing just the reported incidents while missing potentially concerning behaviours. Jon emphasises the importance of thorough recruitment practices, explaining how actual conversations with referees about a candidate's approach to child safety and behaviour management can reveal red flags that email forms miss. He shares real-world examples of investigations that could have been prevented through better training and supervision.For outdoor providers working with schools, the forum addresses the complexities of shared responsibility. While schools maintain duty of care, outdoor organisations must develop their own robust child safety systems rather than simply deferring to school protocols. Simple preventative measures – like providing secure medication storage even when teachers retain administration responsibility – demonstrate commitment to safety beyond minimum requirements.The discussion tackles unique industry challenges including casual staffing models, remote environments, and supervision practices. Jon provides practical guidance on developing comprehensive child safety policies, implementing thorough recruitment practices, and conducting meaningful face-to-face training using scenario-based learning. These conversations allow staff to ask questions about complex situations they might encounter, such as managing children with challenging behaviours or recognising when they themselves need to "tap out."Join us as we explore how to move from conversation to action on child safety – because creating secure, enriching outdoor experiences for young people demands nothing less than our absolute commitment. Have you reviewed your child safety practices lately? What preventative strategies does your organization have in place?Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  27. 120

    What is Jersey Day?

    Send us Fan MailThe great outdoors belongs to everyone, yet the barriers to access and participation continue to have challenges. This powerful episode of Connect and Share dives deep into how we're working to break down these barriers through advocacy, education, and collaborative action.Jersey Day serves as a poignant reminder of how one life can impact many others. The story of Nathan Gremmo, whose organ donation saved six lives, illustrates the ripple effect of generosity that mirrors our own industry's mission to create positive change. This awareness campaign underscores the importance of registration as an organ donor, with over 14,000 Australians currently on dialysis who could benefit from kidney donations alone.Career development takes centre stage with our upcoming webinars - first for careers advisors on September 18th in partnership with the Department of Workplace and Employment Relations, followed by our own October 10th event connecting job seekers with employers. These initiatives address the critical skills shortage facing our sector, which we're tackling head-on through advocacy with the Core Skills Occupation List survey. Your participation by September 26th is crucial in securing federal support for training, visas, and employment programs that will strengthen our industry's future.The regulatory landscape presents both challenges and opportunities. We're negotiating with Fair Trading to find sensible solutions to e-bike compliance legislation that inadvertently impacts hire and tour operations. Meanwhile, we're opposing NSW Transport's proposal to ban e-bikes on public transport - a move that contradicts efforts to promote active lifestyles and outdoor access. National Parks' new expression of interest for camping support services represents an exciting opportunity to introduce more Australians to outdoor experiences.Looking ahead, our "Taking Curriculum Outdoors" event on September 26-28 will bring educators together to explore nature-based learning, including a cultural burn experience. With Child Safety Week approaching and our AGM on October 27th, we're building a stronger, more inclusive outdoor industry that truly serves all Australians. Join us in this mission - your voice, your expertise, and your passion are what will ultimately create pathways for everyone to experience the transformative power of the outdoors.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  28. 119

    Navigating Insurance in the Outdoor Industry

    Send us Fan MailNavigating the ever-evolving landscape of the outdoor recreation industry requires staying informed about legislative changes, emerging opportunities, and essential risk management practices. This comprehensive update from Outdoors NSW & ACT delivers critical information that could significantly impact your outdoor business operations.The spotlight falls on imminent e-bike legislation changes scheduled for February 2024 that could render current inventory redundant for tour operators and hire businesses. However, there's promising news as Fair Trading has shown willingness to reconsider aspects after receiving compelling evidence from industry stakeholders. Your input remains crucial – completing the industry questionnaire strengthens our collective advocacy position. Similarly, the proposed temporary ban on e-bikes on NSW transport systems requires urgent attention with submissions closing soon.Adventure tourism stakeholders will find valuable insights in the newly launched Visitor Economy Strategy 2035, which establishes a framework for growth through improved accessibility, increased accommodation capacity, enhanced destination branding, event leveraging, and experience development. This creates alignment opportunities between business development and state tourism priorities.The persistent challenge of industry skill shortages takes center stage with the federal government's Core Skills Occupations List survey accepting submissions until September 26th. Your feedback directly influences workforce planning and training priorities. Looking ahead, the Career Seekers and Advisors Showcase on October 10th presents an excellent opportunity to highlight employment pathways to potential candidates during Outdoors October.Perhaps most thought-provoking is the deep dive into insurance considerations for outdoor businesses. Rather than viewing insurance as merely an annual transaction, operators benefit from adopting a comprehensive risk management approach – identifying business risks, implementing appropriate mitigation strategies, and transferring unavoidable risks through carefully selected coverage. Working with brokers who genuinely understand the outdoor industry proves essential, as does maintaining best practices that demonstrate your commitment to safety.Don't miss the upcoming Outdoor Learning Mini Conference in Canberra and various professional development opportunities being planned. Whether you're considering leadership within the industry through a director position or simply want to stay ahead of regulatory changes, this update equips you with knowledge to navigate the changing outdoor recreation landscape with confidence.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  29. 118

    Navigating the E-Bike Legislation Maze

    Send us Fan MailA storm is brewing in the outdoor industry as new e-bike legislation threatens to devastate tour operators and hire businesses across New South Wales. With regulations set to take effect in February 2026, businesses face the alarming prospect of their entire e-bike fleets becoming non-compliant and essentially worthless overnight. The new certification requirements demand manufacturers recertify bikes under a new code, an impossible task for fleets more than 2 years old.The challenges don't stop there. A simultaneous ban on e-bikes on public transport creates a frustrating contradiction: the state has invested nearly $52 million in mountain bike trails over the past two years, yet is restricting accessibility to these very facilities by public transport. We're actively advocating for sensible solutions, but we need your data to strengthen our case. If you operate in this space, please complete our questionnaire at https://outdoors.kartra.com/page/ebikesnsw immediately.Meanwhile, exciting developments are unfolding across the sector. Our Pinnacle Leadership Program launches its second cohort next week, director nominations for 2025-2026 are now open, and our Outdoor Learning Mini Conference in September offers the rare opportunity to participate in a cultural burn. The Australian standard for artificial climbing structures is under review, and the ACT is examining barriers to recreational participation. The Merimbula Mountain Bike Manifesto continues gaining international traction as we move from strategy to implementation. Through advocacy, education, and collaboration, we're navigating these challenging waters together. Will you join us in shaping the future of outdoor recreation? Complete our surveys, participate in consultations, and add your voice to these critical conversations.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  30. 117

    The Outdoor Industry's Current State: Challenges and Growth Areas

    Send us Fan MailThe latest Outdoor Industry Census has revealed startling insights into the state of the outdoor industry, highlighting a critical workforce crisis amidst shifting participant trends and emerging opportunities.Most alarming is the continued decline in staff numbers—from approximately 75,000 workers pre-COVID to just 43,719 in 2024, with a further projected drop to 42,000 in 2025. This workforce shortage exists despite organisations reporting capacity to immediately employ 14,000 additional qualified staff to meet current demand. Wilderness First Aid certifications and Certificate III qualifications remain most sought-after, underscoring a persistent skills gap that hampers industry growth.The data reveals fascinating shifts in participant trends. While traditional outdoor recreation has experienced a 7% decline and outdoor education numbers have dipped slightly, adventure tourism has grown by 17%, and outdoor therapy services have surged by an impressive 43%. These emerging sectors represent significant growth opportunities but require specialised skills that differ from traditional outdoor leadership roles. Bushwalking remains the most conducted activity, followed by camping and paddle sports, with mountain biking rising to fourth place—reflecting its growing popularity across Australia.Perhaps most concerning is the drop in the industry's Net Promoter Score from 33 to just 14, indicating fewer professionals would recommend careers in the outdoor sector. This decline in industry satisfaction, coupled with an annual staff attrition rate of 16%, creates a perpetual recruitment challenge. Rising operational costs, workforce shortages, and land access barriers were identified as the primary factors preventing organisations from maximising their potential.Looking ahead, the outdoor industry must address these workforce challenges through improved visa pathways for skilled workers, increased investment in accredited training, better mental health support for staff, and innovative approaches to seasonal employment patterns. Despite these challenges, the growing demand for nature-based experiences—particularly in tourism and therapeutic contexts—presents exciting opportunities for those prepared to adapt. The future remains bright for Australia's outdoor industry, provided we collaborate effectively to overcome these workforce hurdles and embrace emerging market trends.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  31. 116

    The Future of Outdoor Retail: Reimagining Style and Purpose

    Send us Fan MailThe future of outdoor retail and recreation is undergoing a profound transformation, driven by changing demographics and evolving expectations from younger generations. This illuminating discussion explores how the outdoor industry must adapt to remain relevant and sustainable in the face of a 14,000+ job shortage and diminishing traditional pathways into outdoor careers.At the heart of this transformation is Generation Z's relationship with outdoor spaces and gear. Unlike previous generations focused primarily on function, today's young outdoor enthusiasts seek experiences that balance aesthetics, sustainability, and purpose. They want Instagram-worthy moments without compromising environmental values, and they're taking "micro-retirements" to experience adventure while young rather than waiting for traditional retirement age.The disconnect between traditional outdoor culture and modern enthusiasts presents both challenges and opportunities. The phenomenon of social media-driven participation (like the "Lost Mountains" example) shows how online communities can drive massive interest in outdoor spaces without necessarily conveying skills or preparation. Rather than dismissing these trends, forward-thinking industry leaders are asking what needs these communities fulfill and how to better respond while protecting natural places.Innovation in outdoor retail offers promising pathways forward. Drawing inspiration from international examples like Snow Peak (Japan) and emerging Australian brands, there's potential to create retail experiences that merge function, style, and purpose in ways that resonate with new generations. The Outdoor Co's concept represents this shift – reimagining outdoor shopping as a sensory experience that celebrates Antipodean outdoor culture while meeting contemporary consumer expectations.Professional development opportunities like the upcoming Outdoor Learning Mini Conference exemplify how the industry can evolve – helping teachers bring curriculum outdoors while creating pathways for future outdoor participation and careers. The industry's future depends on honouring traditional knowledge while embracing innovation and inclusivity to ensure both commercial viability and meaningful human-nature connections for generations to come.Are you ready to be part of this transformation? Join the conversation about reimagining outdoor experiences for new generations while preserving what makes outdoor adventure truly special.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  32. 115

    Why Traditional Grades Aren't Enough: Reimagining Student Assessment for the Outdoors Industry

    Send us Fan MailWhat makes the perfect outdoor industry employee? While technical skills matter, our recent Connect and Share forum revealed what employers truly value: communication abilities, teamwork orientation, genuine interest, and resilience – qualities often developed through outdoor experiences but rarely captured by traditional education credentials.This revelation came during a fascinating presentation from Murray and Kate of the ACT Board of Senior Secondary Studies, who are consulting on a new "Learner Profile" to complement traditional academic certificates. The initiative aims to better represent the capabilities that matter most in the real world, addressing a striking disconnect: only 10% of students actually use their ATAR after Year 12, yet our education system remains heavily focused on this single number.For outdoor professionals, this presents both challenges and opportunities. Our field naturally cultivates many of these sought-after "soft skills," but these transformative experiences – whether during a week at school camp or through extended outdoor programs – often remain invisible in formal assessments. Industry representatives unanimously agreed that the personal and social capabilities demonstrated in outdoor settings provide crucial insights that traditional grades simply cannot capture.The session also covered critical industry updates, including a carabiner safety recall affecting the Nimbus Lock, Locker Draw, and Energy Pack with codes above 10-23. Water safety emerged as another priority concern, with drowning statistics showing a troubling increase from 1 to 1.3 per 100,000 people after years of improvement. The outdoor industry faces important questions about its role in preventing these unnecessary deaths, particularly among young men, where alcohol and boating create a dangerous combination.Professional development opportunities abound, with programs covering abseiling, rescue techniques, canoe skills, and specialised training for non-outdoor education teachers. Meanwhile, the Mountain Bike Manifesto offers a comprehensive roadmap with 143 action items developed through MTB industry consultation.How might our industry better showcase the transformative capabilities developed through outdoor experiences? Could initiatives like the ACT Learner Profile help bridge the gap between what employers need and what traditional credentials measure? Share your thoughts by emailing [email protected] – your insight could help shape how we recognise and develop talent in our field.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  33. 114

    Navigating Drowning Prevention and Industry Advocacy

    Send us Fan MailAs Australia marks World Drowning Prevention Day, the outdoor industry faces a critical question: what is our role in preventing water-related fatalities? This episode dives deep into the changing landscape of water safety, revealing how demographic shifts and evolving recreation patterns impact drowning statistics nationwide.Despite significant progress in reducing drowning rates since 2000, recent years have seen concerning increases. Our aging population, changing immigration patterns, and reduced swimming education for children all contribute to new challenges in keeping Australians safe around water. As outdoor educators and activity providers, we're uniquely positioned to address these challenges through thoughtful programming and education.Beyond water safety, we explore exciting professional development opportunities, including the Pinnacle Leadership Program for women, an Outdoor Learning Mini Conference for teachers, and specialized training in abseiling, climbing, and canoe skills. These programs address crucial skills gaps in our industry while creating pathways for career advancement.The episode takes a critical turn as we examine regulatory challenges facing outdoor recreation, particularly new e-bike legislation that threatens both accessibility and business viability. From September 1st, e-bikes will be banned on NSW trains, while certification requirements coming in February could make existing e-bike fleets illegal without costly recertification.To help navigate these advocacy challenges, we break down the structure of government across federal, state, and local levels, clarifying which departments influence outdoor recreation and how our industry can effectively engage with decision-makers. Understanding these structures is essential for protecting access to outdoor spaces and ensuring sensible regulation.Join us as we explore these vital industry issues and continue building a stronger, more collaborative outdoor sector. How will you contribute to drowning prevention and advocacy efforts in your area? Connect with us and share your insights!Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  34. 113

    Summit Success: Reflections from the NSW & ACT Outdoors Industry Summit

    Send us Fan MailThe outdoor industry in Australia is evolving rapidly, shaped by changing demands, emerging opportunities, and persistent challenges. This illuminating episode unpacks the findings from the 2025 NSW-ACT Outdoors Industry Summit and Census, revealing critical insights for all outdoor professionals.Our deep dive into the latest industry data shows outdoor education remains the backbone of the sector, but its dominance is gradually shifting as adventure tourism and nature therapy gain momentum. Perhaps most telling is the rise of nature play, which is now nearly equal to traditional rock and rope activities and has surpassed challenge courses—a remarkable shift from industry norms of just two decades ago. The growing demand for First Nations cultural experiences represents one of our greatest opportunities, though offerings remain limited.The workforce landscape presents both promise and concern. Despite increasing participation and demand, the industry faces significant staffing challenges, with organizations doing more with less. A 16% staff turnover rate, combined with the capacity to immediately employ 14,000 qualified workers, highlights the tension between opportunity and constraint. Most concerning is the dramatic drop in our Net Promoter Score from 33 to just 16—matching utility companies and potentially undermining recruitment efforts before they begin. Meanwhile, operational costs remain the primary limiting factor for growth, followed closely by workforce shortages and land access challenges.From the launch of the Mountain Biking Manifesto to the graduation of our first Pinnacle Leadership Program cohort, from celebrating outstanding practitioners to announcing exciting professional development opportunities, this episode offers a comprehensive view of where we stand and where we're headed. Whether you're a seasoned outdoor professional or considering entering the field, these insights will help you navigate the changing landscape of outdoor education and recreation in Australia. Join us as we continue building a more inclusive, sustainable, and impactful outdoor industry together.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  35. 112

    The Physical Activity Revolution: Meeting People Where They Are

    Send us Fan MailThe outdoor industry is experiencing a period of significant transition, as revealed in this week's Outdoors NSW and ACT Industry Connect and Share Forum. A major business acquisition headlines the news with Southbound Adventures being sold to Travel is Living Group after 32 years under Ian "Robbo" Robinson's leadership. The new ownership promises business continuity with the founder staying on as a consultant to ensure the company's culture and values remain intact.A groundbreaking Mountain Bike Manifesto containing 143 recommendations will be released on July 10th at the upcoming summit, setting a comprehensive agenda for transformation in the mountain biking sector across NSW and ACT. This follows extensive stakeholder consultation and represents a significant step forward in addressing long-standing challenges.The forum highlighted critical insights from recent physical activity initiatives, particularly the Western Sydney Moving program tackling alarming statistics where 40% of the community fails to meet recommended activity guidelines. A powerful takeaway from the National Sport and Physical Activity Convention resonated throughout: "Programs need to meet people where they are" rather than just serving those already engaged in outdoor activities. This challenges providers to expand their reach to new audiences who could benefit most from outdoor engagement.Industry advocacy has intensified around two urgent issues: the campaign to reinstate essential roping units at TAFE, and challenging new e-bike certification legislation that threatens adventure tourism operators. The timing of the e-bike regulations is particularly problematic given current economic pressures on small businesses, though discussions with government officials have raised hopes for implementation extensions.A significant win for the sector comes with Australian Research Council funding for "UPLOADS 2.0," a three-year project to make this critical incident reporting framework more accessible and user-friendly. This aligns perfectly with industry priorities for improving risk management systems.The forum concluded with an impressive lineup of professional development opportunities addressing skill shortages, from specialized abseiling and rescue techniques to facilitation skills and outdoor education fundamentals. Applications are now open for the second Pinnacle Leadership Program supporting women's professional development in the industry.Join us at the upcoming Outdoors NSW and ACT Summit where these initiatives and more will take center stage as the industry collectively navigates challenges and seizes opportunities to connect more people with the transformative power of outdoor experiences.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  36. 111

    Nature's Blueprint: Cooling the Planet From the Ground Up

    Send us Fan MailThe power to reverse climate change might be right under our feet. In this captivating conversation with Stephen from Regenerate Earth, we explore how understanding and enhancing soil microbiology could transform our landscapes from arid to abundant.Stephen shares his journey blending commercial guiding and outdoor education with ecology and environmental science, leading to his current work producing transformative films about landscape regeneration. He introduces us to "Liquid Hearts," a new film seven years in the making that documents efforts to restore Australia's Alpine regions - the watersheds that provide 42% of our nation's food supply. The film traces how First Nations knowledge, scientific expertise, and practical field work since the 1950s have combined to heal this critical ecosystem.What makes this conversation truly remarkable is the tangible proof that regeneration works. Stephen describes a project in India where regenerative farming practices transformed desert into food forest, reducing ground temperatures from a scorching 75°C to a comfortable 29°C. Even more striking, during a recent cyclone, chemical-treated crops were completely flattened while naturally-grown plants right next door remained standing - demonstrating how working with natural systems creates resilience to extreme weather events.The implications for Australia's outdoor industry are profound. As climate extremes increasingly disrupt our activities through bushfires, floods and dangerous heat, understanding regenerative approaches becomes essential for our collective future. Stephen's work shows that landscapes can be healed and climate effects reversed through relatively simple interventions that help nature do what it naturally wants to do.Join us for the "Liquid Hearts" film screenings in Canberra (July 29) and Jindabyne (July 30) to witness this regenerative journey and discover how we can all participate in healing our most precious landscapes. Because as Stephen reminds us, "Nature has all solutions" - we just need to help it heal.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  37. 110

    Strategic Planning and Industry Updates: Preparing for the Outdoor Summit

    Send us Fan MailThe crisp winter air has arrived alongside snowfall in the mountains, setting an energetic backdrop to our latest industry update. Essential changes are coming on July 1st that will impact every outdoor business—the national minimum wage rises to $24.95 per hour (a 3.5% increase), while the superannuation guarantee reaches its legislated 12% rate. These adjustments require immediate attention from employers to update systems and ensure compliance.Our organisation is undergoing strategic renewal with the constitution review now open for member input. We're particularly interested in your thoughts on the objects section that guides our scope and purpose. Does it still represent what you need from your peak body? Your feedback will shape potential changes at our October AGM, ensuring we remain perfectly aligned with industry needs in both state and national advocacy.Opportunity knocks for outdoor operators through the Department of Defence tender (code 58318) for their Exercise Leadership Challenge. This five-day program running twice in November serves 300+ trainee officers and could position your business for ongoing partnerships. Applications close June 25th, so act quickly to be considered.The highlight of our calendar approaches—the Outdoor Industry Summit in Canberra (July 9-11) presents an extraordinary program addressing critical issues from risk management and climate adaptation to accessibility, AI integration, and financial independence. Exceptional speakers include Dr. Grant Lynch on heat stress management, Ryan Smith on inclusion, Alex Mednis exploring AI applications, and experts covering child safety standards, adventure activity guidelines, and leadership development. This event represents our industry's most significant professional gathering of 2025.Connect with fellow professionals, gain practical knowledge, and shape the future of outdoor experiences in Australia. Register today to secure your place at this landmark event that will equip you for the challenges and opportunities ahead.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  38. 109

    The Future of Outdoors NSW & ACT: 2025-2028 Strategic Plan Unveiled

    Send us Fan MailThe outdoor industry stands at a critical crossroads, captured perfectly in the metaphor shared during this episode: "We are year nine students... struggling with what we're going to do in the future." This moment of adolescent uncertainty hides tremendous potential, as our sector evolves from its foundational years toward maturity.Diving deep into the newly launched Outdoors NSW & ACT Strategic Plan for 2025-2028, this episode unveils the vision, mission, and strategic priorities that will guide the organisation through its next growth phase. From advocacy and capacity building to industry sustainability, the plan addresses pressing challenges including workforce shortages, training gaps, and access issues while embracing opportunities in adventure tourism, environmental connection, and mental health benefits.Most compelling is the discussion around constitutional reform and the question of national versus jurisdictional focus. With members expressing concerns about resource allocation and the changing landscape of industry representation, the conversation highlights how access to outdoor spaces remains a fundamental concern across the country. As one participant noted, "Access needs to be really upfront... as population pressures grow, there's going to be natural conflict between what we want to achieve."The episode also spotlights practical initiatives like the Cultural Awareness Program, Department of Defence tender opportunities, and a new industry-wide awards program designed to celebrate excellence and provide benchmarking for continuous improvement. These concrete steps demonstrate how strategic vision translates into tangible benefits for members.Ready to shape the future of the outdoor industry in NSW and ACT? Download the strategic plan at outdoorsnswact.org/governance, share your feedback on constitutional objects, and join us at the upcoming Summit in Canberra to continue these crucial conversations.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  39. 108

    Adventure Activity Standards Review: What Your Outdoor Business Needs to Know

    Send us Fan MailAmidst Australia's Reconciliation Week, the outdoor industry gathers to bridge its own paths forward through evolving standards, shared wisdom, and collective vision. This dynamic session of the Outdoors NSW and ACT Connect and Share Forum opens with a powerful acknowledgment of the week's theme—"Bridging Now to Next"—before diving into crucial updates affecting outdoor operators across the region.Lori Modde, CEO of Outdoors NSW and ACT, shares exciting developments including a fresh ADF tender opportunity worth exploring, ongoing advocacy regarding TAFE qualification challenges for roping skills, and upcoming events designed to strengthen our professional community. With the Outdoor Learning Mini Conference and annual Summit on the horizon, the energy for collaboration remains palpable through every announcement.The spotlight then shifts to Dr. David Marston, who provides a comprehensive walkthrough of the Australian Adventure Activity Standards (AAAS) review—a process that will shape how our industry balances safety, accessibility, and inclusion for years to come. Unlike the 2019 establishment phase, this review places operators and participant-facing organisations at its core, embracing an ecological approach that recognises the interconnected nature of our work.Through a thoughtfully designed consultation framework featuring sector-specific focus groups, expert reviews, and public input periods, the review addresses four critical dimensions: safety and risk management, environmental responsibility, indigenous culture and heritage, and equity and inclusion. Dr. Marsden emphasises that underlying all considerations is a fundamental question: How do changes impact participation and access while maintaining appropriate safety standards?A particularly illuminating exchange emerges around the tension between regulation and operational flexibility, highlighting the delicate balance the industry must strike. The review also explores frameworks for adopting emerging activities, educational opportunities to improve AAAS understanding, and integration of benefit-risk analysis that acknowledges the positive outcomes of outdoor experiences.Ready to shape these standards? Join the consultation platform and ensure your voice contributes to creating meaningful, practical guidance that supports our collective mission: connecting more people to transformative outdoor experiences in ways that are safe, fair, and responsible.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  40. 107

    The Year Nine Kid: Growing Pains in the Outdoor Industry

    Send us Fan MailWhat does the future hold for Australia's outdoor industry? In this candid, thought-provoking forum, outdoor professionals strip back the layers to reveal both challenges and opportunities facing our sector.The conversation evolves into a powerful metaphor that resonates throughout: our industry resembles a "Year 9 teenager" – full of potential yet grappling with growing pains. Having evolved from its infancy 40 years ago, we're now at a critical juncture that will determine our maturity path. Will we develop into an established, professional sector, or remain caught in adolescent disorganisation?Leadership emerges as a fundamental concern, with participants noting we often use the term without truly understanding or embodying what leadership means. This disconnect creates ripples through program quality, risk management, and professional development. Similarly, the fragmented state-by-state approach to industry standards and advocacy undermines our collective voice on national issues.The financial realities prove equally challenging. Many operators consistently undervalue their offerings, creating a cycle where inadequate compensation drives staffing shortages. Meanwhile, the traditional volunteer model that supported organisations like Scouts and Guides is transforming toward "micro-volunteering," complicating training and risk management structures.Yet alongside these challenges lie significant opportunities. The growing recognition of outdoor experiences as vital for physical and mental health positions our industry as part of the solution to broader societal concerns. Corporate interest, while potentially disruptive, could bring needed investment and business acumen. Most encouragingly, as workplace preferences shift toward flexibility and multiple career experiences, our industry's established seasonal patterns and transferable skills could become advantages rather than limitations.The forum concludes with practical suggestions for moving forward: developing a dedicated industry award, mapping transferable skills to other sectors, and possibly reviving "Outdoors October" as an industry awareness initiative.Join us at the upcoming Outdoor Industry Summit in Canberra this July to continue these crucial conversations and help shape where our "teenage" industry heads next. What role will you play in our collective journey toward maturity?Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  41. 106

    Reimagining Education Towards 2035

    Send us Fan MailThe future of education is undergoing a profound transformation, with implications that reach far beyond classroom walls into how we approach outdoor learning and youth development. Fresh McCrindle Research findings presented at "Reimagining Education Towards 2035" reveals fascinating paradoxes shaping today's educational landscape.Despite our hyper-connected world, younger generations report unprecedented levels of loneliness and social anxiety. Students themselves acknowledge the negative impact of technology – 65% believe social media harms their mental health – yet 74% won't disconnect for fear of missing out. This digital dependency correlates with alarming school attendance challenges, with rates dropping to 85.9% for years 7-10 students. Two-thirds of parents struggle getting children to school, citing anxiety and lack of motivation as primary barriers.The research identifies a critical tension between nurturing wellbeing and building resilience. While schools increasingly focus on student mental health, 63% of parents believe children need safe opportunities to experience failure to develop true resilience. This creates a perfect opening for outdoor educators who have long recognised that managed risk and challenge in natural settings provide ideal conditions for developing both.Generation Alpha (born 2010-2024) emerges with contradictory characteristics – described as tech-savvy, intelligent and environmentally conscious, yet simultaneously anxious, entitled and lacking social skills. They'll enter a workforce requiring unprecedented adaptability, with predictions they'll hold 18 jobs across 6 careers in their lifetime.For outdoor program providers, these findings represent tremendous opportunity. As education shifts toward flexibility and personalisation, outdoor experiences offer precisely what modern education requires – environments where students develop critical thinking, build genuine human connections, and cultivate resilience through meaningful challenge. Join us at the Outdoor Summit in July where we'll explore how our industry can address these emerging needs while shaping a future where outdoor learning plays a central role in education.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  42. 105

    Documents, Awards, and Advocacy: Navigating the Outdoor Industry Landscape

    Send us Fan MailDive into the latest developments shaping the future of outdoor recreation, education, tourism, and therapy across New South Wales and the Australian Capital Territory. Our CEO Lori Modde unpacks a wealth of new resources designed to elevate industry standards and practices.At the forefront are several groundbreaking documents: the Recommended Snow Activities Good Practice Guide, which addresses safety and sustainability concerns; the Mountain Bike Manifesto, compiled from last year's MTB symposium in Merimbula; and the Employment Guide for the Outdoor Industry, created to navigate the unique employment landscape of outdoor professions. These resources represent countless hours of industry collaboration and expert input, positioning our sector for sustainable growth.The conversation shifts to fascinating insights including outdoor recreation's domination in participation volume, education generates the highest GDP contribution. Meanwhile, nature therapy shows the greatest growth potential with significant implications for health cost savings. This data provides crucial context for strategic planning across the sector.Looking ahead, our July summit promises a robust program focused on risk, resilience, and sustainable business practices, featuring Dr. Grant Lynch from the University of Sydney and numerous industry experts. We'll celebrate achievements through our awards ceremony highlighting graduates from our Pinnacle Leadership Program and outstanding industry contributors. Other opportunities include the Outdoor Learning Mini Conference in September, participation in the AAAS review, and various workshops through Destination NSW.Join us in shaping the future of outdoor experiences by engaging with these resources, participating in upcoming events, and contributing your expertise to industry-wide initiatives. Together, we're building a more resilient, inclusive, and thriving outdoor sector.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  43. 104

    National Parks Fee Overhaul: What You Need to Know

    Send us Fan MailThe future of camping, events, and commercial activities in NSW National Parks is undergoing significant change. In this illuminating session, senior representatives from National Parks and Wildlife Service unveil proposed reforms to fee structures that could reshape how we all interact with these treasured natural spaces.Linda and Christian walk us through the first major fee overhaul in nearly a decade, introducing a tiered camping system ranging from free basic sites to premium facilities at $89 per night. The reforms aim to solve persistent problems like "ghost bookings" while investing additional revenue back into improved facilities and services. The proposal features seasonal pricing to encourage off-peak exploration and a simplified fee structure focused on site-based rather than per-person charges.The conversation takes a fascinating turn when stakeholders raise concerns about unintended consequences. Climbers highlight potential 540% fee increases at remote locations with hot showers but low visitation. Commercial operators question whether their existing licenses should provide camping benefits. School group leaders seek clarity on how the changes will affect educational excursions that introduce young people to our natural heritage.Beyond camping, proposed increases to event permits and filming/photography fees aim to achieve cost recovery after years without updates. The agency emphasizes its commitment to making NSW "film-friendly" while ensuring taxpayers aren't subsidizing commercial activities.What emerges is a thoughtful dialogue about the true cost of maintaining our parks and who should bear that burden. With consultation open now, this episode provides essential context for anyone who camps, teaches, leads tours, or conducts business in our national parks. The changes could fundamentally alter the economics of outdoor recreation in NSW - making this a must-listen for industry professionals and outdoor enthusiasts alike.ONSWACT will work with members to provide guidance on how the fees can consider the industry's needs. Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  44. 103

    BONUS CONTENT - Mental Health in the Workplace

    Send us Fan MailFollowing our Connect & Share on Mental Health in the Workplace, another tool crossed our desks that we wanted to share to our outdoor community. "Small Business, Big Impact" is a podcast provided by Lifeline and provides 10 x 10min episodes for Small Businesses. This podcast can be found on various podcast platforms.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  45. 102

    Mental Health in the Workplace: Building Resilient Outdoor Teams

    Send us Fan MailMental health challenges cost Australian businesses a staggering $11-12 billion annually through reduced productivity, absenteeism, and compensation claims. This sobering reality formed the backdrop of our latest Connect and Share forum, where we unpacked crucial workplace mental health strategies following a significant meeting with the Honourable Rose Jackson, NSW Minister for Mental Health.We revealed a comprehensive seven-point plan developed by Lifeline and Business Western Sydney that offers outdoor industry employers practical guidance for supporting mental wellbeing. The plan emphasises leadership modelling healthy behaviours, designing workspaces to minimise harm, enhancing personal resilience, promoting help-seeking behaviour, supporting recovery from life events, and reducing mental health stigma. As outdoor professionals who regularly promote the mental health benefits of nature connection to our participants, we must ask ourselves: are we practicing what we preach in our own workplaces?The forum highlighted several free resources available to all businesses regardless of location or size. Service NSW provides mental health tools including workplace pulse checks, conversation guides, and implementation frameworks. Beyond Blue offers free, confidential coaching sessions specifically designed for small business owners facing the unique stresses of entrepreneurship. The statistics show businesses that invest in mental health experience lower staff turnover rates, faster recovery times, and positive flow-on effects to employees' lives outside work.Looking ahead, we shared exciting details about the upcoming Outdoor Industry Summit (July 8-11 in Canberra), featuring sessions on inclusion, AI applications, productivity enhancement, safe work discussions, interpretation skills, workforce programs, and significant changes to the Duke of Edinburgh program. Tickets are available now with member discounts.Take advantage of these resources, implement systematic approaches to mental health support, and create workplace cultures where wellbeing is prioritised. Your team's mental health isn't just a compliance requirement—it's essential to your organisation's sustainability and success in the outdoor industry.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

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    Embracing Cultural Awareness in Outdoor Education

    Send us Fan MailThe landscape of outdoor education and recreation in New South Wales and ACT continues to evolve with exciting developments across multiple fronts. The recent launch of Bago State Forest marks a significant milestone for outdoor enthusiasts, with 50,000 hectares of accessible land now featuring enhanced infrastructure at Palingyards and Paddy's Dam, complemented by artistic installations through a Sculpture by the Sea collaboration.Cultural awareness stands at the forefront of industry priorities with the introduction of a comprehensive program designed to equip outdoor professionals with deeper understanding of Aboriginal, Chinese, Indian, Muslim, and LGBTIQ+ cultures. This initiative, made possible through Department of Social Services funding via Volunteering Australia, reflects a growing commitment to making outdoor spaces and programs more inclusive and welcoming for diverse participants. The structured program offers video learning resources followed by assessment components, culminating in certification for those who successfully complete the curriculum.Looking ahead, the calendar brims with professional development opportunities including the Outdoor Learning Mini Conference at Birrigai Outdoor School in September, NATCORR's Weather Ready workshops across major cities, and the highly anticipated Outdoor Industry Summit in July. This three-day summit will feature familiarisation tours of innovative Canberra operations, NATCORR's Outdoor Risk and Resilience Symposium showcasing three years of research, and forward-looking industry content to prepare outdoor professionals for future challenges. With partners including Medibank Private offering complimentary skin checks and significant discounts available to members, these gathering spaces demonstrate the collaborative spirit driving the outdoor industry forward. Whether you're focused on educational frameworks, tourism development, or risk management, the growing network of resources and events provides valuable pathways for professional growth and industry connection.Ready to enhance your outdoor operations with these new insights and opportunities? Join us at upcoming events, access resources through the member portal, and become part of shaping an inclusive, sustainable future for outdoor recreation and education across NSW and ACT.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  47. 100

    Navigating the Future of Outdoor Industry: AI, Tourism, and Workforce Trends

    Send us Fan MailFive years after the pandemic lockdowns transformed our industry, we're taking stock of the remarkable evolution in outdoor recreation, education, tourism, and therapy. Drawing insights from two major industry events – the Destination Australia Conference and the Skills IQ Industry Forum – this episode unpacks the critical trends reshaping our sector.Tourism patterns have undergone a dramatic shift. International visitors now typically seek 11-20 different experiences during their Australian stay – some ambitious travellers even target 50+ experiences! Eastern markets are outpacing growth forecasts, while booking behaviours continue to evolve with direct airline bookings gaining prominence. The quest for unique, Instagrammable outdoor moments drives destination choices, presenting both challenges and opportunities for operators.Artificial intelligence emerges as both disruptor and enabler. With ChatGPT reaching 100 million users in just two months after launch, the outdoor industry faces pressure to adapt. While many operators utilise AI for content creation and information searches, significant untapped potential remains in customer journey automation, virtual concierge services, and data analysis.The workforce landscape reveals interesting contradictions – 49% of outdoor businesses report operating below full capacity despite showing 3.6% annual industry growth. Insurance costs, financial management challenges, and cybersecurity threats (costing SMEs an average of $80,000 per breach) remain pressing concerns.What does this mean for your outdoor operation? How can you position your experiences to capitalise on changing tourism patterns? What AI implementations might boost your productivity? These questions and more will be explored at our upcoming Outdoor Industry Summit in Canberra this July. Join us as we collectively navigate this evolving landscape and prepare for the next chapter of our industry's journey.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  48. 99

    Helmets in the Outdoors: Safety Considerations and Standards

    Send us Fan MailWhen was the last time you really thought about helmet use and term of life? In a revealing discussion that might change how you look at helmets again, industry experts unpack critical issues around helmet design, usage, and selection that go far beyond the obvious "wear a helmet" advice.The conversation takes an unexpected turn when a seasoned professional shares a harrowing story about a 1992 fatality where a participant was killed not by a fall, but by the helmet itself during a routine abseiling activity. This leads to a fascinating examination of how helmet standards developed, with early testing focusing almost exclusively on top impacts (falling rocks) while neglecting side impacts that are equally common in real-world scenarios.What makes this discussion particularly valuable is the practical approach to helmet selection based on activity type. The industry's highest incident category isn't falling objects but slips, trips and falls. Mountain biking helmets, climbing helmets, and kayaking helmets all have different design considerations, yet many operators haven't updated their equipment choices to reflect these differences.Modern manufacturers have responded with significant technological advancements, including "Top and Side Protection" standards that better reflect real-world accident scenarios. But helmet selection is just one piece of the safety puzzle. The discussion also explores how Australia's growing cultural diversity introduces new considerations, such as accommodating Sikh turbans while maintaining safety standards.Whether you're a commercial operator, an outdoor educator, or simply someone who enjoys outdoor activities, this conversation will transform how you think about that critical piece of safety equipment. Join us as we explore the intersection of safety, technology, inclusion, and risk management in the outdoors.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  49. 98

    Destination NSW Unveils Free Resources to Help Outdoor Businesses Capture the Tourism Market

    Send us Fan MailA goldmine of opportunities awaits outdoor businesses ready to expand into tourism markets, as revealed in this information-packed forum featuring Destination NSW's Sandy Wilkins. For operators seeking to diversify revenue streams or navigate seasonal fluctuations, the NSW First program offers a comprehensive framework of free support to develop, promote, and sell experiences to visitors.The secret to success? It's about understanding where your business sits on the tourism journey. Whether you're just starting out or ready to tackle international markets, the program provides targeted workshops, resources, and one-on-one mentoring tailored to your specific stage. From the upcoming Experience Development Workshops being held across NSW to sustainability assessments through Ecotourism Australia partnerships, everything is designed to build your capability without financial barriers.Most surprising is the revelation about wellness tourism opportunities. While many associate wellness with spas and retreats, a massive 86% of wellness travelers seek "secondary wellness" experiences – mainstream activities with wellness elements incorporated. For outdoor operators, this represents a significant market alignment with minimal adaptation required.The discussion also highlights critical industry updates, including equipment recalls for specific Black Diamond and Petzl harnesses, consultation opportunities for the PASS elective curriculum (now mentioning outdoor education), and details about the upcoming Outdoor Summit in Canberra (July 8-11).Ready to transform your outdoor business and tap into tourism markets? Start by exploring the NSW First resources at destinationnsw.com.au/nswfirst and ensure your business is listed on the Australian Tourism Data Warehouse for maximum visibility across thousands of websites nationwide.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

  50. 97

    Social Media Insights for Outdoor Organisations and other Updates

    Send us Fan MailWhat drives people to participate in outdoor activities, and how can we reach those who aren't already engaged? The latest data reveals fascinating insights into motivation, with physical health (78%), fun, social connection, and mental wellbeing topping the list. This creates both challenges and opportunities for outdoor providers looking to expand their reach.The digital landscape is shifting dramatically for outdoor organizations. Our exploration of current social media trends reveals a "digital detox" movement affecting engagement across platforms. While Instagram and YouTube show modest gains, Facebook, TikTok, and Twitter all face declining engagement. The data points to a clear strategy: prioritize visual storytelling through video content that requires minimal reading from your audience. Video reels generate substantially higher engagement than other content types, and posts with fewer than 10 words perform best. Let your imagery communicate your message rather than relying on lengthy captions that audiences increasingly skip.Creating truly inclusive outdoor experiences represents both an opportunity and responsibility for our industry. With one in five Australians living with a disability, understanding the barriers they face is essential. Cost remains the primary obstacle, followed by lack of knowledge about available activities, feelings of self-consciousness, and accessibility challenges. Social and emotional disabilities—often less visible than physical limitations—represent the largest segment of this population. Outdoor providers can respond through co-design with people who have lived experience, diverse activity options, program flexibility, regular inclusive events, clear communication about accessibility, and subsidized pricing options.The outdoor industry stands at an important crossroads, balancing digital transformation with human connection while striving to make nature accessible to all. By understanding what motivates participation, adapting to changing digital behaviors, and embracing inclusive design principles, we can expand our reach while deepening our impact on increasingly diverse communities.Support the showTo stay connected to Outdoors NSW & ACT, Subscribe to our podcasts, or our YouTube ChannelOur members get access to a whole range of additional information and support - you can join here and start receiving the benefits today. 

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ABOUT THIS SHOW

A weekly opportunity to connect on important topics and content specific to the Outdoor Industry in Australia

HOSTED BY

Outdoors NSW & ACT

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