Pet Industry Mentor

PODCAST · business

Pet Industry Mentor

Welcome to "Pet Industry Mentor," A podcast dedicated to the art and business of pet sitting. Join us as we delve into expert advice, share captivating stories, and explore the ins and outs of running a successful pet sitting venture. Whether you're a seasoned pro or just starting out, our podcast offers valuable coaching services and insights to help you thrive. Tune in for engaging discussions on pet care, business strategies, and the joys of working with animals. Perfect for anyone passionate about pet sitting and eager to learn from real-world experiences

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    60. Your Staff Are What You Allow Them To Be

    I was recently lucky enough to inherit a wonderful team of lovely young ladies who work at the grooming salon I purchased I have sat down in this ep and gone over exactly how I handled the initial induction so I can set the tone and standard from day one The more transparent and honest, the easier your staff are to deal with If you’re thinking of hiring, you can reach out to me anytime for a chat or a discovery call! Find the link in my Instagram bio or by going to www.petindustrymentor.com

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    59. Scared To Hire In Your Pet Business? Listen To This

    Today I sit down with my best friend and ex employee, Amy! You are so scared to hire, but why? You don’t trust, you don’t believe anyone can do the work, you can’t find the right person, you’ve had some bad experiences …. This list goes on. At some stage, refusing the hire IS going to hold you back. If it’s a big business you want, life changing income, and not having to drive yourself into the ground - you need internal support Having great staff can be done, and is constantly done. Hopefully this weeks episode inspires you to trust in that Ready to hire but not sure where to start? Book a free call with me. You can do it via my website or the link in my Instagram bio Instagram: @petindustrymentor Website: www.petindustrymentor.com

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    58. You Don't Need More Clients

    Everyone gets caught in the same loop of ‘to make more money and be more successful I need more clients’, however that is rarely the real issue I’m not sure why everyone believes more clients = more income = problems solved, as usually what it means is more mess more stress and less profit if you can believe it I dive into that exact common scenario in the pet industry and how I fix it Ready to get serious and work together? Book a discovery call https://calendar.app.google/BVfBYiVFC5xVAc7M6Or head to my socials @petindustrymentor and let’s have a chat

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    57. Common Problem Fixes

    I sat down and worked through real business problems the same way I do with my clients, in real time. We touched on things like leads not converting, confusing services, undercharging without realising, and the small decisions that quietly hold your business back.Instead of just telling you what to do, I gave a glimpse of how I actually think about these situations so you can start applying it to your own.If you’ve been overthinking or feeling stuck, this will help you see things a bit clearer.www.petindustrymentor.com or my Instagram is @petindustrymentor to get in touch If you want help with your own business, you can book a free call with me and we’ll map out what needs to change.Just a heads up, if you book and don’t show up without notice, you won’t get another chance. I take these calls seriously.

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    56. Ideas Vs Action In Your Pet Business

    This episode I really call you out on your BS. So often we procrastinate and convince ourselves the basic generic tasks we have been filling our time with were important so it’s not our fault when stuff doesn’t work Unfortunately, everything comes back to you. Whether it works or not. The choices we make, the effort we put in, the action we are willing to take and remaining accountable and realistic If you’re sick of being stuck, reach out to me - I can help you and get you out of that rut and on your way forward Email me at [email protected] Or visit my website and book a free call www.petindustrymentor.com

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    55. What Do Pet Parents Want

    In this episode I sit down with pet mum and pet influencer Mitali, paw parent to Chiku the Cavoodle. We chat all things from the first special connection to a pet, right through to the challenges of trust that come with trusting a pet professional I questioned Mitali on exactly what is it a pet parent looks for and wants in a service provider and how she can feel supported in knowing she has chosen the right person If you want to know how to keep booked and busy - listen to the pet parents! You can find her on Instagram @chikuthecavoodle If you want to work with me so you can start directly connecting with what pet parents want and how to successfully sell your services to them - you know where to find me

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    54. Back To Basics - Booked In 3 Weeks

    You know I had my business and love to talk about it, I teach you guys based on the methods I used and things I learnt But do they still work? Do I still know what I’m talking about. Absolutely. If you follow my content you may have clued in that I started a little at home project because I’m so badly missing having more animals around + working alongside pet parents So I had an idea, set it up, launched, first week booked out, and ran a community event and it hasn’t even been 30 days This episode dives into it, I tell you the who/what/when/where/how and have put my money where my mouth is That profile now has 70k views, hundred of followers, a website driving traffic, and I’m becoming publicly known after 3/4 weeks. What I teach WORKS. You also need to apply it 🤍

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    53. I’m Interviewing Pet Parents So They Can Tell You Exactly What They Want!

    Featuring the beautiful Chloe from my own local Sunny Coast, she’s both a pet parent and a business owner which gives her insight to both sides of theI sat down with her to chat all about what it means to her as a pet parent to trust a professional with her precious pooches and she gives real examples of her past and current experiences If you have ever wanted to know exactly what a pet parents wants - now is your chance because this mini series is going to do exactly that! Give you insight right into the mind of your ideal client You can follow Chloe at @themochiandco on Instagram And if you want to work with me - you can DM me ‘pet’ on Instagram at @petindustrymentor and we will get you kick started

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    52. Motivation = Momentum. Celebrating A Year Of The Podcast 🤍

    Everyone says they want motivation, but most of the time motivation is not actually the issue. The real problem is that we have become addicted to instant gratification. We live in a world where everything is fast. Fast food, fast delivery, fast entertainment, fast validation through likes, comments and notifications. Without even realising it, that expectation of speed can start to creep into how we approach our goals, our work and our businesses.We start expecting progress to feel exciting every day. We expect results to come quickly. We expect the work to feel rewarding straight away. But real progress rarely works like that. Building something meaningful, whether it is a business, a reputation, or a life you are proud of, involves long stretches where the work feels repetitive, quiet and sometimes even boring. It means showing up on days where there is no external reward. No applause. No instant payoff.That is where most people fall off track. Not because they lack motivation, but because the brain starts searching for something that feels better in the moment. Scrolling feels easier. Avoiding the hard task feels easier. Starting something new feels more exciting than finishing something you already began. Instant gratification will always win if you allow it to.The people who build strong businesses and stable lives learn to recognise that pattern and interrupt it. Instead of asking themselves if they feel motivated, they ask a much better question. What needs to get done anyway? Motivation is unreliable, but discipline is predictable. Discipline does not mean forcing yourself through misery or pushing yourself to exhaustion. It simply means understanding that motivation usually follows action. When you start the task, motivation often catches up afterwards.Another problem with chasing instant gratification is that it constantly resets your progress. People start projects, abandon them halfway, then jump to the next idea that feels exciting again. But real progress compounds, and compounding only happens when you stay with something long enough for it to grow. The podcast that slowly builds listeners over time, the business that grows through reputation and consistency, the systems that slowly make your life easier. None of these things feel exciting every single day, but they are the things that eventually create stability, income and freedom.One of the most valuable shifts you can make is learning how to tolerate the middle phase of progress. The part where something is no longer brand new and exciting, but it has not yet reached the level of success you want. This stage is where most people lose interest. It feels slow and it feels uncertain, but it is also where the real work happens. If you can stay committed during that phase, you are already doing what many people will not.Motivation will come and go. That is normal. What actually moves things forward is the decision to keep showing up anyway. Not because it feels exciting every day, but because the long term result matters more than the short term feeling

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    51. How Regulating Your Nervous System Changes the Way You Run Your Business with Renee Blackman

    In this episode, I sit down with Renee Blackman to talk about something most business owners completely overlook… their nervous system.We can talk strategy, pricing, marketing and systems all day long. But if your body is in constant fight or flight, you will still make reactive decisions. You will overcommit, you will undercharge, you will avoid hard conversations, you will burn out.Your nervous system is running the show whether you realise it or not. Renee breaks down what regulation actually means in real life, not just bubble baths and deep breaths, but understanding how your body responds to stress and how that impacts leadership, boundaries, confidence and decision making.We talk about:Why dysregulation leads to people pleasing, overworking and resentmentHow to respond instead of react in tough client or staff situationsThe link between safety in your body and safety in your incomePractical ways to regulate before big conversations or business decisionsIf you’ve ever snapped at a client, avoided sending a price rise, felt overwhelmed for “no reason” or wondered why you know what to do but still don’t do it… this episode will hit.Because sustainable growth is not just about systems. It is about stability in you. This is a powerful conversation for any pet industry professional, or any business owner, who wants to lead with calm instead of chaos.You can learn more about Renee and her work by finding her on Instagram @itsreneeblackman You can work with me by checking out my linktree on my insta @petindustrymentor

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    50. Systems Equal Success - with Frazer From Petboost

    In this episode, I sit down with Frazer from Petboost to talk about something that most pet business owners avoid for far too long… systems.Not the sexy side of business. Not the logo, not the reels, not the dopamine hit of a new enquiry. The actual structure behind the scenes that determines whether you grow calmly or burn out loudly.We unpack why so many pet care businesses feel chaotic even when they’re busy, and how a lack of documented processes is often the real bottleneck. If your team relies on memory, if clients all get slightly different experiences, or if everything still runs through you, this conversation will hit.Frazer shares insight into how the right software and automations remove friction, reduce human error, and create consistency across your entire operation. We talk about onboarding, recurring bookings, communication flows, staff accountability, and why relying on “I’ll remember” is not a strategy.We also dive into the mindset shift required to step into leadership. Systems are not about being corporate or robotic. They are about protecting your time, your energy, and your standards. They allow you to scale without sacrificing quality.If you want a business that feels stable instead of reactive, profitable instead of just busy, and structured instead of stressful, this episode will give you clarity on what needs to change.Because success in this industry is not built on hustle. It’s built on repeatable processes that support growth long term.You can learn more about Frazer and his software at https://petboost.com.auOr on Instagram @Petboost.au

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    49. Pet Forum Posts and My Thoughts

    In this episode, I did something a bit different.I spent some time going through common problems I keep seeing in pet industry forums and groups, and I shared my thoughts on them. Not to criticise anyone, but because the same issues keep coming up over and over again.When you’ve been in this industry long enough, you start to notice patterns.People undercharging and wondering why they are exhausted.People scared to put boundaries in place.People fully booked but still stressed about money.People saying yes to everything and then feeling resentful.People thinking loving animals is enough to run a business.None of these are rare situations. They are common. And that is exactly why we need to talk about them properly.A lot of what gets posted in forums is not actually a personal problem. It is usually a structure problem. Pricing structure. Client communication. Systems. Positioning. Confidence in leadership.In this episode, I share how I would approach those situations, what I think is actually happening underneath them, and what I would do differently if I was in their shoes.If you have ever read a forum post and thought, I feel like this is me, this episode will probably resonate.It is practical. It is honest. And it is about building something that actually works long term instead of constantly putting out fires.If it helps, share it with another pet professional. And if you are ready to build properly instead of guessing, you know where to find me.

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    48. Supporting Training As A Dog Walker or Pet Sitter

    In this episode, I’m joined by a professional dog trainer, Abi, from Your Canine Compass to talk about why consistency matters when a pet is undergoing training. Training doesn’t stop when the session ends. It only works when everyone involved in that pet’s life is on the same page, including owners, family members, pet sitters, and dog walkers.We break down how mixed messages can slow progress, create confusion for the dog, and undo weeks of work, even when intentions are good. This conversation is especially important for pet professionals who want to support a dog’s success rather than accidentally working against it.What We CoverWhy dogs need consistency to learn and feel secureHow different handling styles can confuse a dog mid-trainingThe role pet sitters and walkers play in reinforcing training outcomesCommon mistakes well-meaning carers make during training periodsHow professionals can communicate with owners and trainers clearlyWhy following a training plan is part of ethical, professional pet careKey TakeawayTraining is a team effort. When everyone involved follows the same rules, cues, and expectations, dogs learn faster, feel calmer, and make lasting progress.

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    47. Stop Normalising Burnout In Your Pet Business

    In this episode of The Pet Industry Mentor Podcast, I’m talking about something that comes up constantly in this industry and is far too normalised. Burnout.Yes, running a pet business takes effort. There are long days, busy seasons, and moments where you do have to show up even when you’re tired. That part is real.But pushing yourself to the point of constant exhaustion is not something we should be celebrating or accepting as normal.If your business only works because you are always available, always switched on, and running on empty, something is off. A business should not completely fall apart the moment you try to step away for a day or take a proper break.In this episode, I talk about:Why burnout has become so accepted in the pet industryThe difference between working hard and overworking yourselfWhy hustling 24/7 is not the same as being successfulWhat it really means if you cannot take time off without everything stoppingHow better systems, boundaries, and structure protect your mental healthWhy your business should support your life, not take it overThis conversation is not about being lazy or avoiding responsibility. It is about recognising when the way you are working is no longer sustainable.Being exhausted all the time is not a sign you are doing something right. It is usually a sign that something needs to change.If you love what you do but feel constantly drained, guilty for resting, or afraid to step away from your business, this episode is for you.You are allowed to build something successful without sacrificing your mental health in the process.

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    46. The World Of Dog Training with Flying Paws Dog Training Owners, Molly and Pat

    In this episode, I’m joined by Pat and Molly from Flying Paws Dog Training for a real, honest conversation about what it actually means to do right by dogs.We dive into the realities of working with clients and their pets, the truths behind dog training that don’t always get talked about online, and the responsibility pet owners have when they commit to bringing a dog into their life. This isn’t about quick fixes or flashy promises. It’s about consistency, accountability, and putting the dog’s wellbeing first.We also zoom out and talk business. What it’s like running a training business, setting expectations with clients, navigating difficult conversations, and staying aligned with your values while still building something sustainable.If you’re a pet owner, trainer, walker, or anyone working in the dog industry, this episode will challenge you to think deeper about your role, your responsibility, and the standards you’re willing to uphold.In this episode, we cover:The reality of working with clients alongside their dogsWhy training doesn’t work without owner commitmentCommon misconceptions about dog training and behaviourThe responsibility pet owners have beyond “sending the dog to training”Honest conversations trainers have behind the scenesRunning a dog training business with integrity and boundariesDoing the right thing by dogs, even when it’s uncomfortableThis is a grounded, no BS conversation for people who care about dogs and the industry they’re part of.To find the girls on socials Facebook: Flying Paws Dog Training Instagram: @flyingpawsdogtraining Their podcast: Flying Paws Dog Training on Spotify and Apple Podcasts

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    45. What Success Actually Takes

    Success isn’t hard because you’re doing something wrong. It’s hard because it asks something of you that most people aren’t prepared to give. Grit. Consistency. The willingness to keep going when it stops feeling exciting, validating, or clear. Somewhere along the way, we were sold the idea that if something is truly aligned it should feel easy, smooth, and effortless. That discomfort means you’re off track. That if it feels heavy, slow, or frustrating, you must be failing. That’s simply not how real success works.Most people don’t quit because they’re incapable. They quit because they mistake discomfort for failure. They assume the hard part means something is broken, when in reality the hard part is often the proof that the work is actually working. Progress is rarely loud. It’s repetitive, boring, and unglamorous. It’s showing up before you feel confident. It’s staying consistent without applause. It’s continuing even when the results haven’t caught up yet.The truth is, success is built in the messy middle. The phase where you’re doing all the right things but nothing feels certain yet. Where comparison creeps in and makes you question yourself. Where motivation fades and discipline has to take over. This is the part no one posts about, but it’s the part that separates people who build something real from those who give up just before it starts to move.Hard does not mean broken. Slow does not mean failing. Discomfort does not mean misalignment. Sometimes it just means you’re building resilience, skills, and capacity that can’t be rushed. Most breakthroughs don’t come from changing direction. They come from staying the course longer than most people are willing to tolerate.If this episode hit home and you’re ready to stop chasing ease and start building something that actually lasts, come and join the spaces where the real work happens. Check the links to access my free resources, join the private community, or learn more about working with me inside Pet Business Mastery. Find them in my linktree on my Instagram @petindustrymentor

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    44. Raising Doggy Daycare Standards With Dylan from Farmtastic

    In this episode, I sit down with one of the most progressive and inspiring leaders in the doggy daycare space, the owner of an incredible farm-style dog care facility that is truly changing what is possible in our industry.We talk about what it really means to run a high-standard daycare, not just in terms of space and facilities, but in training, staff education, dog selection, safety protocols, and ethical decision making. This is the kind of operation that does not chase volume. It prioritises wellbeing, structure, enrichment, and the long-term mental health of the dogs in its care.We discuss why the old model of “pack them in and hope for the best” is failing dogs, staff, and business owners alike, and how forward-thinking facilities are proving that you can be profitable without compromising welfare.This conversation is for pet parents who want to understand what truly good daycare looks like, and for industry professionals who want to raise their own standards and build something they can be proud of.In this episode we cover:• What makes a truly high-standard doggy daycare• Why space, structure, and dog selection matter• How a farm environment changes dog behaviour and stress levels• The reality of running a welfare-first dog business• Why the industry needs to move away from overcrowding and chaos• What pet parents should be looking for when choosing daycare• What the future of professional dog care should look likeThis episode is part of my mission to push our industry forward, protect dogs, and support the professionals who are doing things properly.If you are a pet business owner who wants to build something that is both profitable and ethical, or a pet parent who wants to understand what quality care really looks like, this is an episode you do not want to miss.Listen now and join the movement to raise the bar in pet care.You can find Dylan on social media by searching up @farmtastic.doggy on TikTok @farmtasticdoggydaycare on Instagram

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    43. Why Pet First Aid Is Not Optional With Aubrey From Bluebell Pet First Aid

    In this episode, I sit down with Aubrey from Bluebell First Aid to talk about one of the most overlooked but most critical parts of pet care: knowing what to do when something goes wrong.We unpack why pet first aid is not just for emergencies but a core responsibility for anyone who owns, works with, or cares for animals. From pet parents to professional walkers, sitters, groomers, trainers, and boarding facilities, this is a life saving skill that should never be treated as optional.Aubrey shares real world scenarios she has seen firsthand, including situations where the right knowledge saved a life and others where a lack of training had devastating consequences. We talk about how fast emergencies unfold, how panic can take over, and why having practical, hands on education makes all the difference in those moments.We also dive into our own experiences in the industry, the risks we have witnessed, and the growing need for higher standards in pet care. From choking and heat stroke to poisoning and injuries, these are not rare events. They are happening every day, and being unprepared is not just risky, it is dangerous.This conversation is a powerful reminder that loving animals is not enough. You need the skills to protect them when it matters most.If you work with animals or have pets in your life, this episode will change the way you think about responsibility, professionalism, and what it truly means to care.In this episode, we cover• Why pet first aid is a non negotiable skill• Real emergencies Aubrey has responded to• What actually happens when a dog collapses, chokes, or is injured• How fast situations escalate and why preparation matters• The difference between panic and trained response• Why the pet industry needs higher safety standards• How pet parents can protect their animals better• What every professional should know before they take on clientsGuestAubrey from Bluebell First AidProviding practical, real world pet first aid education for pet owners and animal professionalsYou can find her on Instagram or TikTok using @bluebellpetcarefirstaidIf this episode hit home for you, I want you to take it seriously.If you are a pet professional, getting trained in pet first aid is part of your duty of care.If you are a pet parent, knowing what to do in an emergency could save your dog’s life.Share this episode with someone who works with animals or loves their pet like family, and help raise the standard of care in this industry.And if you want to be part of a community that takes professionalism, safety, and animal welfare seriously, come and work with me inside Pet Business Mastery. We do not cut corners when it comes to the animals.

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    42. Pet Business and Partner Support

    This episode is deeply personal.I share the full story of how partner support has directly shaped my confidence, my decisions and the success of my business. From being with a partner who believed in me so deeply that it made everything feel possible, to being in a relationship where that support disappeared, and then finding my way back to the kind of partnership that allows me to thrive.I talk openly about my husband being my biggest supporter from the beginning. The way he backed my vision, my work ethic and my dreams, even when the path was uncertain. I also share what happened when we broke up, and I found myself in a new relationship where that same belief, encouragement and emotional safety was not there.You will hear how being with someone who does not support you quietly changes the way you show up in your business. How it affects your confidence, your energy, your risk taking and your ability to grow. And how it can make even the strongest people start to shrink.Then I share what it was like reuniting with my husband and being back in a relationship where I am supported, encouraged and genuinely believed in. How that ongoing support still shows up in my work today and why it matters more than people realise.This is not a relationship episode. It is a business episode about how the person you build your life with directly impacts the business you are able to build.If this episode hit home, and you are ready to build your business in an environment that actually supports your growth, this is your invitation to work with me.I mentor pet business owners who are serious about building something sustainable, profitable and emotionally healthy. We focus on pricing, boundaries, systems, confidence and leadership so you can stop surviving and start running a real business.You do not have to do this alone, and you do not have to keep guessing.If you are ready to be supported the way a business owner should be, you can explore my mentoring programs, resources and coaching through my website or socials www.petindustrymentor.comInstagram: @petindustrymentorI would love to work with you.

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    41. Online Professionalism: The Habits That Quietly Cost You Clients - With Abbie

    In this episode, I sat down with a fellow dog walker, Abbie - from Abbie’s Dog Walking from the UK for a very honest conversation about online professionalism and the habits that quietly hurt pet care businesses.We talk about the blurred lines between personal sharing and professional presence, and why social media should never be treated like a diary or a therapy outlet when you’re running a business. This episode isn’t about being fake or losing your personality, it’s about understanding how clients perceive you and how trust is built or broken online.If you’ve ever wondered whether your posts, captions, comments, or stories could be costing you bookings without you realising, this conversation will open your eyes.We cover:​ What online professionalism actually means for pet care businesses​ Common social media habits that damage credibility and client trust​ Why oversharing personal struggles can impact your brand long-term​ The difference between being relatable and being unprofessional​ How to use social media strategically instead of emotionally​ Why your online presence should support your business, not sabotage itThis episode is a must listen for dog walkers, pet sitters, trainers, and anyone building a service based business who wants to be taken seriously, charge confidently, and attract the right clients.Want to learn more about Abbie? You can find her on instagram @abbiesdogwalkingukAnd of course you can follow me on Instagram: @petindustrymentorTikTok: @chenelleconquest Or work with me www.petindustrymentor.com

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    40. Control Your Business Or It’ll Control You

    Today I dish out some tough love to you all because I know you need it. Let me just say this - when you DONT make a decision, that IS making a decision. It’s deciding to let your business run its course on its own and call the shots. You can avoid the tough conversations or calls, they always find you. It’s better to be in control of a boat during a storm, rather than being scared and hiding below deck. Business can be hard, it can be uncomfortable, it can be downright scary. If you’re not facing it head on - you’re going to take it from behind. Crude? Maybe. True? Yes. Let’s get a grip and get ourselves back in control to tackle 2026 head on Want to work with me for guidance, planning, and someone to support you and hold you accountable? Email me on [email protected] @petindustrymentorTikTok @chenelleconquest Website www.petindustrymentor.com

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    39. The Pros and Cons of Making Connections in the Pet Industry with Rebecca from Skyline Pet Care

    In this episode, I’m joined by Rebecca from Skyline Pet Care, who strongly believes in the power of building connections within the pet industry, and together we unpack where networking genuinely helps and where it can quietly work against business owners.This conversation is intentionally balanced. My guest shares why industry connections, community, and collaboration have played a positive role in her journey, opening doors, creating support, and helping businesses grow together.I bring the opposing perspective.Drawing from my own experience building a multi-six-figure pet business, I speak openly about the downsides that often don’t get talked about. The pressure to be visible in industry spaces. Comparison that erodes confidence. Relationships that blur boundaries, drain energy, or subtly influence pricing and decision-making.Rather than trying to convince one another, we explore both sides honestly, allowing listeners to decide what kind of connections actually serve their business.In this episode, we discuss:- Why industry connections can be powerful when values and intentions align- How collaboration and community support can accelerate growth- The hidden risks of networking, including comparison, obligation, and burnout- When connections become social noise instead of strategic support- How over-connecting can dilute focus, boundaries, and authority- Why success doesn’t require being deeply embedded in industry circlesWe also talk about discernment. How to connect without overcommitting. How to stay professional without being overly accessible. And why opting out of certain industry spaces isn’t a failure, it’s often a strategic choice.This episode is ideal for pet professionals who feel torn between wanting community and protecting their focus, energy, and business direction.There’s no right or wrong approach here, just honest perspectives that challenge the idea that more connections automatically mean more success.

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    38. Breeding Standards Need To Change - With Blake Mitchell From Doggo au

    In this episode I sit down with Blake, the founder of an online breeding platform, Doggo AU, that is changing the way people search for puppies. We talk about how he built the idea from the ground up, the gaps he saw within the pet market, and why he believes technology can actually help protect animals rather than make it easier for unethical breeders to hide. Blake shares how his platform screens breeders through health testing, documentation, welfare checks and transparency, and why this matters so much when it comes to long-term health outcomes for dogs. We break down what sets an ethical breeder apart from a backyard breeder, from communication and contracts through to the way dogs are raised and socialised before they ever go home.We also dive deeper into the red flags buyers should look for when browsing online puppy listings. Blake explains some of the common tactics used in low-standard breeding operations, including vague wording, low pricing, no vet records, rushed sales and a lack of transparency about parent dogs. We explore how DNA testing, verified paperwork and structured communication protect both the puppy and the buyer, and how a good breeder should stay in touch from the first message right up to handover day. Blake talks honestly about how his team handles complaints, what happens when breeders fail to meet the expected standard, and why the platform isn’t afraid to remove someone if animal welfare is compromised.Throughout the conversation we reflect on the need for stronger regulation, national verification systems and better education for the average pet parent who simply wants a healthy, well-bred puppy without unknowingly supporting poor practice. Blake offers guidance for people entering the breeding world in 2025, along with advice for pet professionals who often find themselves guiding clients through the buying process. If you work in the pet industry, or you’re considering welcoming a dog into your home, this episode will give you a clear picture of what responsible breeding looks like and how to navigate online puppy listings with confidence.To learn more about Blake’s work you can visit his online platform or find him on social media. If you took away something useful today, share the episode with someone who is thinking about buying a puppy so we can expand the reach of this message and help lift the standard of breeding across Australia and beyond.

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    37. Educating Pet Parents and Raising The Standard in Pet Care

    In this episode we talk about the role we play as pet professionals in helping pet parents understand what safe care really looks like. A lot of people genuinely have no idea what to look for when choosing a sitter or walker and they do not always realise the risks involved when they hire someone with no insurance, no qualifications, and no understanding of behaviour or safety. It is not about scaring people or shaming them. It is about giving them the information they deserve so they can protect their pets from danger and avoid situations that could have been prevented.I share why this conversation matters so much, especially as the industry continues to grow and attract people who mean well but are not trained, and others who are simply looking for quick cash. When standards are low, pets pay the price. Educating pet parents helps close that gap. It shows them the difference between someone who is good with animals and someone who is trained, insured, and prepared for emergencies. It helps them understand that these things are not extras. They are the foundations of proper care.We walk through how to talk to pet parents in a clear and supportive way so they never feel judged. The goal is to give them confidence, not fear. When we explain things like insurance, first aid, behaviour knowledge, and risk management in simple, everyday language, they start to see why these things matter. And once they know better, they choose better. That alone lifts the standard of the entire industry.This episode also touches on how these conversations build trust. When pet parents feel informed, they feel safer handing us their keys, their homes, and their animals. They know we are professionals, not hobby sitters, and that reassurance is powerful. Leading with transparency and education makes it harder for unsafe or unqualified people to operate, and that’s how we slowly create a safer industry for everyone.Thank you for listening to this episode. Raising the standard starts with us. It starts with the way we speak up, the way we educate, and the way we advocate for the animals in our care. If this resonated with you, please share it or leave a review so more pet parents and pet professionals can learn how to choose safer, higher quality care.

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    Special Episode: Honouring Arnie

    This episode is heavy, emotional and important. Today I talk about Arnie, the German Shepherd who was reported missing in Queensland, sparking fear, heartbreak and community concern. As more details unfolded, it became clear that Arnie’s disappearance was not what it first seemed. His life was taken by the person closest to him. Arnie deserved so much better than the end he met. His story is confronting and it forces us to look directly at the uncomfortable truth that not everyone who owns or cares for animals is capable of giving them the standard of care they need. And that is exactly why the pet care industry needs regulation, accountability, auditing and minimum standards.I talk about why people can do unexpected and unthinkable things, why this isn’t about blaming “one bad owner” but about fixing a broken system, and why unregulated industries breed risk for animals, pet sitters and the public.This episode also shares the emotional side that many in the industry feel right now. The sadness. The anger. The helplessness. The frustration of knowing this will not be the last time unless something changes.I also explore the movement for stronger laws, including the push behind Arnie’s Law, and why cases like this should be the catalyst for real reform in how animals are protected.If you’ve ever worked with animals, loved an animal, or felt the fear of “what if that happened to mine,” this episode will stay with you. It’s raw, honest and eye opening.Thank you for listening and for caring about animals enough to have these conversations with me.

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    36. Stop Controlling, Start Communicating. Dog Body Language, With Cam from Act Of Dog

    In this episode, I sit down with Cam Barclay, a highly respected trainer and advocate for dog safety and education. We break down the subtle signals dogs give long before they bark, growl or snap. This conversation is all about prevention, awareness and building confidence around every dog you work with. Whether you’re a pet sitter, walker or dog owner, this episode will change the way you see and respond to canine behaviour.What We Cover​Why body language matters more than obedience cues​Early signs of stress, discomfort and overwhelm that most people miss​How dogs communicate consent and when they’re done with interaction​The difference between polite caution and real fear​Common situations where people misread behaviour​How to prevent conflict by adjusting your approach​Building safer routines when entering homes or meeting dogs for the first time​Why breed, background and environment all play a role​How to teach clients what to look for without scaring themKey Takeaways​Dogs never “snap out of nowhere”. There are always signs.​Slowing down and observing keeps both you and the dog safe.​Confidence comes from education, not guessing.​Your calm energy sets the tone for every interaction.​Connect with Camhttps://www.actofdog.com.auInstagram: @actofdog.com.au

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    35. The Pet Industry and Consumer Law

    In this episode, I unpack the key parts of Consumer Law that every pet care professional should understand, not just in Australia, but in other regions too.We talk about how these laws apply to things like deposits, refunds, cancellations, and fair trading, and what that means for the way you run your business.If you’ve ever had a client cancel last minute, ask for a refund after a completed booking, or question your policies, this episode will help you feel confident in how to respond.I’ve also included a blanket guide for listeners in the UK, US, and Canada to help you understand the general consumer rights framework where you operate.In This Episode We Cover:- What consumer law says about deposits, cancellations, and refunds- When a refund is required, and when it’s not- Why clear terms and conditions protect you from disputes- The difference between poor service, unmet expectations, and a simple change of mind- How to write policies that stay compliant and protect your business- Practical wording you can use in your own contracts and client communicationKey Takeaway:Understanding consumer law doesn’t just protect your income, it gives you peace of mind and helps you handle tricky situations calmly and professionally.Resources Mentioned:- Australian Consumer Law (ACCC)- Fair Trading NSW - Deposits and Refunds- General consumer law frameworks for the UK, US, and Canada- Example Cancellation & Refund Policy Template (available inside The Content Collective)Content Collective: https://www.skool.com/conquest-content-collective/about?ref=77da1b5b02254b41897c1bebd90d6596Email: [email protected] TikTok: @chenelleconquestInstagram: @petindustrymentor Website: www.petindustrymentor.com

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    34. Pet Industry Standards Need An Overhaul

    In this episode, I open up about something that’s been on my mind for a long time - the lack of structure, standards, and accountability in the pet care industry. I’ve seen first hand how much good this industry is capable of, but I’ve also seen what can happen when the wrong people take shortcuts or when basic standards aren’t in place.This episode isn’t about tearing anyone down. It’s about building something better. I truly believe we can have an industry that’s safe, respected, and sustainable, one that protects not only the animals, but also the professionals who dedicate their lives to caring for them.I talk about:Why regulation doesn’t need to be scary, it’s about protecting pets, not limiting businesses.How raising the bar in professionalism can actually help your business grow.The steps we can take together to create real change and set a higher standard for everyone.This episode is part of my Protect Our Pets campaign, a national push to create basic standards across the pet care industry like insurance, pet first aid, and police checks. It’s something I’m deeply passionate about because I’ve lived this industry from every angle, as a pet sitter, a business owner, and now a mentor.If you care about animals and the future of our industry, this one’s worth a listen.

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    33. The Pet Industry Isn’t Easy

    In this episode, I’m talking about all the common myths and misconceptions about what it’s really like to work in the pet industry. People love to say it’s the dream job, all sunshine, dogs, and flexible hours, but the truth is, it’s hard. It’s emotional. It’s unpredictable. And it takes a lot more grit than people realise.I dive into the comparisons, the judgments, and the things that make this industry both incredibly rewarding and incredibly tough. This one’s for every sitter, walker, groomer, and trainer who’s ever felt like no one outside the industry truly gets it.Find me on socials for even more advice and tips from someone who was in the industry for almost a decade and managed to thrive, scale, and sell Content Collective: https://www.skool.com/conquest-content-collective/about?ref=77da1b5b02254b41897c1bebd90d6596TikTok: @chenelleconquest Instagram: @theprofessionalpetsitter Website: www.petindustrymentor.com

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    32. Where Is Your Pet Business Taking You

    A glimpse into the reality - and perhaps a bit of a reality check - regarding life after your pet care business. The hard truth is that no one can, or will work in this industry forever. At some point the party ends, and what are you going to have to show for it?This episode I dive into a small portion of what it was like to sell my business, and the gratitude I have for even being able to sell it and not walk away from nine years of hard work blood, sweat, and tears with nothing to show for it.This episode might hit home for a few of you, if you feel you need to talk after it please feel free to message me. As always the links to my socials are below as well as our new Content Collective or to work with me one on one.TikTok: @chenelleconquestInstagram: @theprofessionalpetsitter_www.petindustrymentor.com Content Collective: https://www.skool.com/conquest-content-collective/about?ref=77da1b5b02254b41897c1bebd90d6596

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    31. Easy Mistakes To Make In Your Pet Business

    In this episode, I’m pulling back the curtain and sharing the real, raw mistakes that cost me both money and peace over the years of building my pet care business. These are the lessons I learned the hard way, the ones I wish someone had told me when I started. From hiring too quickly to saying yes when I should’ve said no, every mistake shaped how I do business today. If you’re in the thick of growth or just starting out, this one will save you stress, time, and probably a few thousand dollars too.What You’ll Learn:- The biggest financial and emotional mistakes I made early on and how I recovered from them.- How poor boundaries and overcommitment drain both your profit and your joy.- The simple mindset shifts that helped me rebuild with structure and confidence.- Why “learning the hard way” doesn’t make you stronger, fixing the problem does.Who It’s For:Pet industry professionals, dog walkers, sitters, groomers, and any business owner who’s growing faster than their systems can keep up.Listen If You’re:-Struggling with burnout or second guessing your decisions- Feeling like you’re working harder but earning less-Ready to clean up your foundations and stop making the same costly mistakesLinks & Resources:Work with me 1:1 or join The Content Collectivehttps://www.skool.com/conquest-content-collective/about?ref=77da1b5b02254b41897c1bebd90d6596www.petindustrymentor.comFollow along on Instagram: @theprofessionalpetsitter_Or TikTok:@chenelleconquest Share this episode and tag me if something really hit home!

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    30. Starting A Pet Business From Scratch

    If I woke up tomorrow with no clients, no systems, and had to start all over again, this is exactly how I’d do it.After running and selling a multi six-figure pet sitting and dog walking business, I’ve made every mistake you can think of. In this episode, I’m sharing what I’d do differently from day one, the mindset I’d have, the systems I’d set up, and the boundaries I’d never skip again.We’ll talk about why most pet sitters fail (and how to make sure you’re not one of them), how to treat your business like a real operation from the start, and why the field work, the actual pet care, is only half the job.The other half? Systems, communication, and consistency. That’s what builds trust, keeps clients loyal, and separates a hobby from a long-term business.If you’re just starting out or even rebuilding after burnout, this one’s going to give you some real direction.Want more support or tips? Work with me! Book a free call at https://calendar.google.com/calendar/u/0/appointments/schedules/AcZssZ0ptzcaX8iB2qXOBfcMe44j5PP8k3kbgxU0OaFWPuFa61AywXAp6XOYEYz_SNR2D2CjUn9sSYyv?gv=trueFollow me on TikTok: @chenelleconquestInstagram: @theprofessionalpetsitter_Email: [email protected] Content Collective https://www.skool.com/conquest-content-collective/about?ref=77da1b5b02254b41897c1bebd90d6596

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    29. You’re Still Making This Social Media Mistake

    It’s time to stop doing the same thing over and over and hoping for a different result Social media is not just a scrapbook - it’s a tool! Use it wisely. Stand out from the crowd, build relationships, connect! THAT is how we are getting booked in 2025 and into 2026This episode is short and sweet because I really do want the main point to get across that the same stuff you’re positing and getting no engagement from and no leads isn’t one day just going to start working Feeling uninspired? Join my content collective where I post 7 days a week of done-for-you content to help you create, inspire you, and take the stress of figuring out yourself day after day https://www.skool.com/conquest-content-collective/about?ref=77da1b5b02254b41897c1bebd90d6596Join me on socials, or if you’re really ready - book a free discovery call and let’s see where you can benefit from some support www.petindustrymentor.com/freediscoverycallTikTok: @chenelleconquestInstagram: @theprofessionalpetsitter_Facebook: Chenelle : Professional Pet Sitter Mentor Content Collective https://www.skool.com/conquest-content-collective/about?ref=77da1b5b02254b41897c1bebd90d6596

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    28. 5 Places You’re Losing Money And You Don’t Even Know It

    Are you working hard in your pet sitting or dog walking business but still wondering where all the money goes? In this episode of The Professional Pet Sitter Podcast, I’m unpacking five hidden money leaks that silently drain your profits, and most owners don’t even realize they’re happening.I’ll walk you through:-The everyday habits that cost you thousands without you noticing-Why undercharging and “being nice” is keeping you stuck-How small inefficiencies in your systems eat into your bottom line-The hidden costs of time management and what to do about it-Practical steps you can take today to plug the leaks and finally see your hard work reflected in your bank accountIf you’ve ever looked at your revenue and thought, “Where is it all going?” this episode is for you.Resources & Next Steps- Like & follow the podcast so you don’t miss an episode.Come hang out with me on socials: Instagram @theprofessionalpetsitter_ TikTok @chenelleconquestJoin my Content Collective: a supportive community where I share weekly done-for-you content specifically for the pet care industry. Inside you’ll get a 7-day content line-up every week, so you can save time and focus on growing your business. https://www.skool.com/conquest-content-collective/about?ref=77da1b5b02254b41897c1bebd90d6596

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    27. Can You Make Real Money Dog Walking?

    So many people wonder if pet sitting or dog walking can actually provide a real income, or if it’s just pocket money on the side. In this episode, I’m getting brutally honest about what it really takes to build a business that not only survives, but thrives.I’ll share:-Why hard work and persistence are the backbone of making real money in this industry-The importance of boundaries and valuing your time from day one-How strong willpower and resilience separate hobby sitters from business owners-The truth about revenue potential (and why you can make a living doing this)-My own experience of starting small and growing into a multiple-six-figure businessWhether you’re just starting out or you’ve been walking dogs for years, this conversation will remind you that yes, you can build a professional business, but it won’t happen overnight. It’s consistency, commitment, and refusing to give up when it feels tough.If you’ve ever doubted whether this path can support you, let this episode be your push to keep going.Follow The Professional Pet Sitter podcast so you never miss an episode, and if this resonated with you, please leave a review. Want more support? Join me in my mentoring community where I share resources, strategies, and behind-the-scenes lessons from my own business journey.Instagram: @theprofessionalpetsitter_TikTok: @chenelleconquest

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    26. Policies And Procedures You Must Have

    In this episode, I’m diving into the essential policies and procedures every pet business owner needs to put in place to create strong foundations and protect both your clients and your team. Having clear systems isn’t just about covering yourself legally, it also builds trust, professionalism, and consistency, which are the backbone of a successful business.I’ll walk you through the non-negotiables, from contracts and cancellation policies, to staff handbooks and emergency procedures. If you’ve been running your business on the fly, this episode will give you the clarity and confidence to get your house in order and set yourself up for growth.What You’ll Learn in This Episode-Why policies are a non-negotiable for sustainable growth-The top procedures to have in place for client management and staff training-How strong systems protect your reputation and reduce stress-Simple steps to start implementing these policies todayIf you’re ready to put these strategies into action and want extra support, make sure you’re following the podcast and leave a review to let me know what you think. You can also connect with me on socials for more behind the scenes tips and resources.Connect with MeInstagram: @theprofessionalpetsitter_TikTok: @chenelleconquest Website: www.petindustrymentor.com

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    25. Top 5 Ways To Convert Leads To Clients

    In this episode, I’m breaking down the top five strategies you can use to turn casual inquiries into committed leads for your pet care business. It’s one thing to get attention, but it’s another to actually convert that interest into paying clients and that’s where the real growth happens.You’ll learn:-How to respond quickly and effectively so inquiries don’t go cold-The importance of having a clear process and structured communication-How to add personal touches that make potential clients feel valued-Why storytelling and showcasing social proof builds instant trustSimple systems you can set up to track and follow up on every inquiryWhether you’re just starting out or you’re already established and looking to grow, these practical tips will help you increase your conversion rate and book more of the right clients.If you found today’s episode helpful, make sure to follow the podcast and leave a review, it helps more pet business owners find this resource. And stay tuned for some exciting updates I’ll be sharing soon about the future of my own business journey.

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    24. Regrets and Self-Worth

    Oh, so you expected there to come a time where business just became easy all the time and nothing ever went wrong? … well let me tell you, that’s just not how it works It doesn’t matter how successful someone is or how long they have been in business - there will never be a time where things don’t fall apart, need fixing, need reassessing, make you want to tear your hair out and question your life choices hahaIt does matter however the way you choose to handle this. Pity party or self-reassurance? Live in regret or live and learn? Having failures or making poor decisions doesn’t mean you’re not cut out for business, it’s how you handle those situations that determine that. Feeling lost or stuck? Why not reach out for a free discovery call to see how I can help you W: www.petindustrymentor.com E: [email protected] TikTok: @chenelleconquest Instagram: @theprofessionalpetsitter_

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    23. Swapping From Platform To Independent - You’ll Want To Listen

    Join me this week while I give you the total low-down on swapping from working as a “contractor” on certain platforms - for legal reasons all names have been redacted and hilariously dubbed over haha.. I got asked on TikTok the best way to transition to working for yourself independently and I will ALWAYS support and push for this. I will always push for professionalism and fair pay and treatment of the dedicated workers in this industry and moving away from bigger platforms with bad reps is only going to do you good! I give you real actionable steps and advice to give you the best chance at becoming the biggest and best version of yourself you can be within your business, stepping out of the shadows and taking true control of your income and freedom! As always, DM me any time on socials for more advice, explanations, and to even work with me to help you move and scale to hit your goals TikTok: @chenelleconquestInstagram: @theprofessionalpetsitter_Website: www.petindustrymentor.com Email: [email protected]

  40. 24

    22. Advice On Common Sticky Scenarios

    This week I searched through several pet industry forums to find the most commonly asked questions or scenarios you all look for advice or guidance on and gave my take on each From charging for holiday rates, discounts, and what to do if you’re fully booked and something happens to you that means you can’t carry out your work for weeks (or worse - yikes) I have insight into the things I can see you’re having the most trouble with deciding on the most appropriate course of action and have plenty of real life examples of my own as well as offering different perspectives to help better illustrate my points As always please follow us if you aren’t already to keep up to date with episodes and you can access even more free info by signing up to our website or following my socials W: www.petindustrymentor.com E: [email protected]: @chenelleconquestInstagram: @theprofessionalpetsitter_

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    21. Contractors vs Employees: What You’re Getting Wrong

    In this episode, we’re clearing up one of the most misunderstood areas in the pet care industry, the difference between a contractor and an employee. I’ve seen so many business owners hire “contractors” when what they’ve really created is an employment situation… and trust me, the ATO won’t look the other way.We’ll break down what defines a contractor vs. an employee (it’s not just about an ABN!), the pros and cons of each, and when it’s appropriate to hire one over the other. I’m also sharing the legal and operational risks of misclassifying your team, plus how to future proof your hiring decisions as your business grows.Whether you’re scaling up, hiring your first team member, or wondering if you’ve got it right, this episode is your go to guide.What I cover:- The core differences between employees and contractors (hint: it’s not just about paperwork)- Why misclassifying can cost you more than you think- The situations where contractors can work well in pet care- When you absolutely need employees instead- Real world examples from the pet sitting and dog walking industryIf this episode gave you clarity, confidence, or even a little nudge to audit your current setup, don’t keep it to yourself. Share it with a fellow business owner who needs to hear this! And if you’re still not sure what structure suits your business best, head to www.petindustrymentor.com to book a clarity session or check out my mentorship options.E: [email protected]: @chenelleconquestInstagram: @theprofessionalpetsitter_

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    20. Solo Walker Q & A

    This episode is for the solo entrepreneurs. I had some amazing questions come in from one listener so this episode is pretty much dedicated to them haha. It features some common questions and scenarios you would all be facing and how to handle them. I explain how I’ve handled these situations myself, or exactly how I would manage it Enjoyed this episode? Please feel leave us a rating and review as it helps reach more pet business owners who would love to be receiving all this free value we put out week after week Want to learn more? You can work with me! Or follow my socials where I give away even more tips & tricks www.petindustrymentor.com TikTok: @chenelleconquest Instagram: @theprofessionalpetsitter_

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    19. Ensuring You Only Work With Your Ideal Client

    In this episode, we’re talking about how to protect your time and energy by getting really clear on who your ideal client actually is, and how to spot a mismatch early.I walk you through why it’s so important to vet new enquiries properly before you commit to a meet and greet. That means getting honest about your own deal breakers and asking the right questions up front, on the phone or via email, to figure out if this client is even worth meeting.You’ll hear real examples of red flags and how to trust your gut when something feels off. I also share how to handle it if you’ve already taken on a client and later realise they’re not aligned with your values or boundaries. Because yes, there is a professional way to step away from the wrong fit and I’ll show you how to do it without burning bridges.Whether you’re brand new or years into business, learning to be more intentional with who you work with is a game changer.Listen now to learn:• How to spot alignment (or misalignment) early• Communication examples • Why saying “yes” to the wrong fit costs more than time• What to say if you need to remove yourself from a bookingPlease follow our show to stay up to date with our episodes and check us out on social media TikTok: @chenelleconquest Instagram: @theprofessionalpetsitter_Want to work with me and level both you AND your business up? Website: www.petindustrymentor.comEmail: [email protected]

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    18. Handling Your Content Being Copied

    Let’s talk about the elephant in the room: content copying.In this episode, I’m sharing my personal story of being relentlessly copied for 18 months straight. The wording, the offers, the ideas, all of it. It wasn’t flattering. It was exhausting. And honestly, it affected me more than I’d like to admit.If you’ve ever felt the sting of watching someone mimic your work, or felt stuck wondering whether to confront it, ignore it, or give up, this one’s for you.Here’s what I cover:How I found out my content was being copiedThe emotional and mental toll it tookThe exact way I handled it (and why I didn’t fight fire with fire)Where we both ended up and what the long game really looks likeAdvice for navigating this without losing your voice or momentumThis is a raw, honest one. I hope it gives you permission to keep showing up, because originality, consistency, and integrity always win in the end.🎧 Tune in and let me know what part hits home.Don’t forget to leave us a 5 star rating so we can continue to share our messages and advice with pet business owners 🤍 Find me on Insta: @theprofessionalpetsitter_TikTok: @chenelleconquestEmail: [email protected] Website: www.petindustrymentor.com

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    17. How To Speak To Your Ideal Client

    In this episode, we’re diving into what it really means to “speak to your ideal client”, because let’s be honest, it’s one of those phrases everyone throws around but rarely explains.I walk you through what this concept looks like in action and why it’s one of the most powerful shifts you can make in your pet business. I share real world examples of how your messaging can either attract or repel the right people, and how small changes in your wording can lead to more aligned bookings, better relationships, and less burnout.If you’ve ever felt like your content isn’t connecting or your services are attracting the wrong kind of clients, this episode is for you.What we cover in this episode:-What “speaking to your ideal client” actually means-How to tailor your messaging without sounding fake-Mistakes most pet business owners make when talking to their audience-Examples of high-converting, emotionally resonant language-How to use this strategy across your website, socials, and emailsLinks & Resources:Want help nailing your messaging? Reach out or learn more about mentoring Email: [email protected] Website: www.petindustrymentor.comTikTok: @chenelleconquestInsta: @theprofessionalpetsitter_If you loved this episode, share it with a fellow pet business owner who needs to hear it, and don’t forget to leave a review. It helps so much 🫶🏻

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    16. 3 Painful Clients That Taught Me Some Valuable Lessons

    In this episode, I share three difficult client experiences from my time running a pet sitting business, along with the valuable lessons that came from each situation.I talk through how I ended up severely undercharging for a demanding job, what happened when I allowed a client to constantly overstep my boundaries, and how I learned to recognise red flags before taking on new work - yikes haha. These stories are real, honest, and shared with the intention of helping other business owners feel less alone in the tough moments.In this episode:- The reality of undervaluing your time and services- Learning to spot when a client isn’t the right fit- How to set boundaries from the beginning- What I do differently now to protect my time and team- If you’ve ever dealt with a challenging client and come out the other side feeling frustrated or burnt out, this episode will feel familiar.Interested in mentoring?I work with pet business owners at all stages. If you’re ready to grow, improve your systems, or set better boundaries, feel free to reach out to learn more.If you enjoy the podcast, please take a moment to leave a review or share the episode with someone who might find it helpful.Find me on TikTok: @chenelleconquest Instagram: @theprofessionalpetsitter_

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    15. Imposter Syndrome, Pricing Confidence, Meet And Greets + more Q&A

    You guys ask and you shall receive I put a call out on my Insta and TikTok to tell me what you’re needing a pinch of advice on so here we are I NEED you to know - whatever BS you’ve been through or are going through - same! I hope this episode brings you reassurance and helps you feel connected with others going through the same struggles and obstacles you are Want more tips and tricks on being the best pet business owner out there? Follow my socials for daily vids and my DM’s are always open on there Instagram: @theprofessionalpetsitter_TikTok; @chenelleconquest Email: [email protected] Keen on having me in your back pocket to ask questions and receive advice and answers in real time? Comment or email me the word MENTOR to receive all my information on what I can offer you to help grow and scale your business and also build confidence in yourself as the incredible business owner you are 🫶🏻

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    14. Free & Low Cost Business Resources

    Starting a pet sitting or dog walking business doesn’t have to come with a huge price tag. In this episode, I’m sharing the exact free and low-cost tools I used in the early days of my business, when money was tight, and every dollar mattered.If you’re dreaming of launching your pet biz but feel overwhelmed by startup costs, this is for you. From scheduling tools to client forms and accounting software, I’ll walk you through practical, budget-friendly options that help you look professional, stay organized, and start making money, without spending much at all.What You’ll Learn in This Episode:- Why you don’t need to spend thousands to get your business off the ground- A free scheduling app I still recommend today- Where to find cost effective, done-for-you templates to wow your clients- Free tools to manage your money from day one- How to create professional communication without paid software- Where to market yourself for free and build trust locally- How to get found on Google, even without a website- My favorite free app for getting a second business phone numberTools & Resources Mentioned:TimeTree App – Free, shareable calendar for managing your bookingsQSheetsCo – Affordable client intake forms, report cards, and more. Here is a link to get an extra special offer on any of the templates! https://qsheetsco.etsy.com/listing/1893310293- Wave Accounting – 100% free invoicing and bookkeeping software- Google Workspace (Free Version) – For forms, spreadsheets, email, and more- Facebook & Instagram – Free organic marketing tools- Google My Business – Get found locally without a website- TextNow App – Free second phone number for your businessTakeaway Message:You don’t need to have everything perfectly in place to start your business. Begin with what you have, use what’s free or affordable, and grow from there. I did it - and you absolutely can too.Let’s Connect:If you loved this episode, take a screenshot, share it to your Instagram stories, and tag me @theprofessionalpetsitter_ I’d love to hear what tools you’re trying or planning to use.TikTok: @chenelleconquest Email: [email protected] if you want more support building your dream pet biz from the ground up, stick around - there’s so much more to come.

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    13. Underrated Advertising Avenues That Actually Work

    Boost brand awareness, build trust, and attract the right clients.Are you pouring time and money into ads that barely move the needle? In this episode, we dive into the underrated and often overlooked marketing avenues that not only work, but work better for small pet care businesses and service-based entrepreneurs.I’m breaking down the strategies that have helped me build a trusted, recognisable brand over nearly a decade, without relying on huge ad spends or gimmicks. These are the moves that attract clients who respect your time, value your expertise, and stick around.This episode is packed with real-life examples and action steps you can start using today.Whether you're just starting out or feeling stuck in your marketing effort, this is your reminder that there are smarter (and more sustainable) ways to grow your business.Ready for more support?I'm now offering 1:1 mentoring for pet business owners looking to grow with purpose.DM me on Instagram or email me Email: [email protected]: theprofessionalpetsitter_TikTok: chenelleconquest

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    12. The Pet Sitting Software That Changed My Business: A Deep Dive into Time To Pet

    In this episode, I’m diving deep into the software that has completely transformed the way I run my pet sitting business: Time To Pet. This is not a sponsored episode. I’m not being paid to talk about this platform. I’ve simply been using it for over 4 years, and I can honestly say it’s been an absolute game changer.From scheduling and client communication to invoicing and team management, I’m breaking down exactly how Time To Pet supports pet service businesses, whether you’re a solo sitter or running a growing team.If you’ve ever felt overwhelmed by the admin side of pet care, or if you’re still juggling texts, spreadsheets, and paper notes, this episode will give you a real look at what’s possible with the right tools in place.Special Offer for Listeners:Use my exclusive link/code to get 50% off your first 3 months of Time To Pet:👉 https://www.timetopet.com/rc/paws-and-whiskers-pet-servicesConnect with Me:Instagram: @theprofessionalpetsitter_TikTok: @chenelleconquest

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ABOUT THIS SHOW

Welcome to "Pet Industry Mentor," A podcast dedicated to the art and business of pet sitting. Join us as we delve into expert advice, share captivating stories, and explore the ins and outs of running a successful pet sitting venture. Whether you're a seasoned pro or just starting out, our podcast offers valuable coaching services and insights to help you thrive. Tune in for engaging discussions on pet care, business strategies, and the joys of working with animals. Perfect for anyone passionate about pet sitting and eager to learn from real-world experiences

HOSTED BY

Chenelle Conquest

CATEGORIES

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