Restaurant Outloud

Restaurant owners, operators, managers, and employees do you ever feel stuck? Stuck in your ability to grow your income or your desires for more. This week's video is just for you. 

Is your restaurant team lacking some of that hospitality flair? Today’s video shares my five steps to change behavior in general, but more specifically personality type behaviors.

Whether you are an organization freak like me or not, today’s video is going to be a helpful one! I am sharing my best tips for keeping your office organized.

In today's video, I am sharing the five brand commandments that you must adhere to for your brand to build trust in the marketplace and with your consumers.

Restaurant owners and operators, do you feel like your staff is just not prepping efficiently? I have a solution for you in today’s video!

You know the saying, “when the cat is away, the mice will play.” When you leave your restaurant, do you know what your employees are doing? Is it business as usual or happy hour? 

Should your restaurant employees have to sign or initial checklists? The answer is no. Learn why in today’s training video.

I am not a fan of digital checklists for restaurants. Today’s video explains why I still prefer paper checklists.

Today’s video talks about restaurant culture and the simple way you can kill it off. It’s all about maintaining and enforcing standards. 

Is your restaurant Green and Growing or is it Ripe and Rotten? In today’s video, we are talking about business growth (and death).

Do you know what the new modern restaurant is going to look like? Neither do I, but I do know that it’s going to be 10% better than it is now. Today’s video dives into that and explains how you can continue to stay relevant and stay successful!

If people on your team aren’t performing at the level they should be, perhaps they are receiving bad coaching. There is no amount of talent that can make up for bad coaching!

Today’s video talks about why your restaurant staff hates checklists, it's not for the reasons you think.

In today’s video, I teach restaurant owners, operators, and managers how to properly manage their restaurant checklists.

Do you know the difference between a restaurant checklist and prep sheest? That is the subject of today’s video.

Today’s video is the first in a four-part series on restaurant checklists and shows you how to create an effective checklist.

Are you a passive aggressive manager? You know, the kind that leaves subtle hints to avoid conflict versus tackling the issue head on. This video is for you!

In today’s video, we are talking about getting your restaurant more orders by getting top search results in third-party delivery apps like Uber, DoorDash, GrubHub, etc.

In today’s video, I am sharing three tips on how you can advance quickly to general manager of your restaurant.

Today, I am sharing my game-changing tips for getting your first week as a restaurant manager off to a great start.

In today’s video, I'm going to teach you how to master your job interview and get your next job. I share the 5 most common interview questions and how to answer them the right way.

Want to learn how to get paid more for the hard work your putting in? Watch today’s video for a simple tip on how to create more value, which will help raise your worth.

In today’s video, we are talking about restaurant standards and the lack of professionalism that comes if standards are set too low. Restaurant owners, operators, and managers - this one's for you! 

In today’s video, we are talking about what you are willing to do and willing to give up to get what you really want. This video is short but very sweet!

In today’s video we are talking lazy restaurant managers and lazy restaurant employees. You might be surprised on what I think the solution is for turning a lazy employee into productive employee! 

Football coaches Nick Sabin and Bill Belichick are masters at defining roles and expectations for their teams. It’s why they’ve won 6 national championships! Today’s video talks about clearly setting job expectations, roles, and procedures at your restaurant. It’s the key to employee success!

It’s so easy to lie to ourselves and say what we are doing is the most important thing so we don’t have to do the hard or uncomfortable things.

Setting a 20 year goal sounds crazy and too far off for some people, but let me explain why I think it's something you should consider.

I am pulling out my crystal ball and making restaurant industry predictions for 2020!

Sometimes the solution to a problem is the problem itself. Hum...curious what I mean by that? Watch today’s video to find out.

There are two very simple rules that I want you to live by in any business, but especially in the restaurant business. I share those in today’s video tip.

I talk to restaurant owners and operators all over the world every day. One of the questions that I ask them is, “Was there a time you were doing well?” You might be surprised at the answer. Watch the video now!

Today, I’m sharing my 5 steps for handling tardy employees in a way that is very constructive and helpful without making anyone angry or accusatory.

I know this is going to be controversial for some of you, but there are four reasons I don't teach restaurant inventory to my clients. Learn why.

Today’s video is all about Prime Cost: why it’s important, how to calculate, and how to measure up. Watch now.

In today's video we're talking about the three most important things you need to know about your restaurant labor cost. Watch now.

Food Cost is one of the things that I get contacted the most about. Today, I am sharing my list of the 6 most important things to know about Food Cost.

Have you ever wondered what the average profit margins are in restaurants? It's hard to find that information, so I'm going to break it down for you in today’s video. Watch now!

If you have ever struggled with rolling out a new menu or you're about to make some changes to it, this week’s video shares four ways to make sure that your menu rollout goes smoothly. Watch now!

Today’s restaurant owner’s book report is on Profit First. This book is all about making you more money and flipping the script on how we look at accounting. Watch now!

Today’s training video has three simple pieces of advice for anybody who is a new kitchen manager or new restaurant supervisor. Watch now!

Do you ever feel like your staff is preventing you from attaining the success that you deserve? That’s the subject of today’s video. 

Today we're talking about the restaurant owners path to success. Why? Because in reality the path is often very different than what most people think it is.

In today’s video, we are going to talk about loving your restaurant’s guests and why it's so important to the success of your business.

Do you use checklists in your restaurant? If so, are they working for you? If not - why in the hell not?! They are the key to getting things done right and on time.

Ever wake up ready to take on the world and then boom the other shoe gets dropped? Today we’re going to balance those highs and lows. Watch now.

Do you ever struggle with staying on top of all your financials such as balancing your budget, paying your taxes, paying your bills, and paying employees? Today’s video shares 3 methods to make this task easier and more efficient!

Have you had a restaurant employee ask for a raise, but you we're thinking about firing them? If that's ever happened to you, this week’s video shares some simple steps for solving this problem. Watch now.

Talk can be cheap in the interview process. To truly judge a candidate’s character, you need to set up a better process. Watch the video to learn more!

Have you ever found yourself jealous of another restaurant owner’s success? Trust me, it’s a natural feeling. But how you handle that feeling is what’s important! Watch the video to learn more.