Retail Insights

The Rise of Closed-Loop Retail Communication https://multimediaplus.com/the-rise-of-closed-loop-retail-communication/

Harvard Business Review, The Comeback of the Physical Store—and What It Means for Your Business https://hbr.org/2026/04/the-comeback-of-the-physical-store-and-what-it-means-for-your-business

AI Video Is Showing Up at Retail Technology Show. The Workflow Hasn’t Changed. https://multimediaplus.com/ai-video-is-showing-up-at-retail-technology-show-the-workflow-hasnt-changed/Retail Technology Show https://www.retailtechnologyshow.com/

Retail Moves Weekly. Your Training Can’t Keep Up. https://multimediaplus.com/retail-moves-weekly-your-training-cant-keep-up/

The Next Evolution of Retail Training: From Content Creation to Content Generation https://multimediaplus.com/the-next-evolution-of-retail-training-from-content-creation-to-content-generation/

The Most Overloaded Job in Retail Isn’t What You Think https://multimediaplus.com/the-most-overloaded-job-in-retail-isnt-what-you-think/

Your Product Isn’t the Problem. Your Product Knowledge Is. https://multimediaplus.com/your-product-isnt-the-problem-your-product-knowledge-is/

The Most Overlooked Sales Driver in Retail? Real-Time Product Training Data https://multimediaplus.com/the-most-overlooked-sales-driver-in-retail-real-time-product-training-data/

The Rise of Visual Product Knowledge Training https://multimediaplus.com/the-rise-of-visual-product-knowledge-training/

From NRF to Reality: Bringing Innovation Home to Your Stores https://multimediaplus.com/from-nrf-to-reality-bringing-innovation-home-to-your-stores/

Love Is in the Air (And on the Floor): Reengaging Associates https://multimediaplus.com/love-is-in-the-air-and-on-the-floor-reengaging-associates/

NRF 2026, From the Floor: What People Were Actually Talking About https://multimediaplus.com/nrf-2026-from-the-floor-what-people-were-actually-talking-about/

Why NRF 2026 Feels Like a Turning Point for Retail https://multimediaplus.com/why-nrf-2026-feels-like-a-turning-point-for-retail/

Holiday Returns Are Breaking Records… and Breaking Your Margins (Unless You Do This) https://multimediaplus.com/holiday-returns-are-breaking-records-and-breaking-your-margins-unless-you-do-this/

Clerking vs. Selling: Why That Subtle Shift Builds Bigger Baskets https://multimediaplus.com/clerking-vs-selling-why-that-subtle-shift-builds-bigger-baskets/

Mind the 'Swag Gap': Why Retailers Should Train Associates to Sell Style and Save Relationships https://multimediaplus.com/mind-the-swag-gap-why-retailers-should-train-associates-to-sell-style-and-save-relationships/Young Daters Confront a Relationship Killer: the ‘Swag Gap’ https://www.wsj.com/lifestyle/relationships/dating-gen-z-swag-gap-411b4558?st=x3vp9f&reflink=article_copyURL_share

Retail’s Gen Z Wake-Up Call https://multimediaplus.com/retails-gen-z-wake-up-call/

The One Thing Retail Leaders Must Know Before Black Friday https://multimediaplus.com/the-one-thing-retail-leaders-must-know-before-black-friday/

Now You See Me: How Video Posts Are Transforming Retail Leadership Communication https://multimediaplus.com/now-you-see-me-how-video-posts-are-transforming-retail-leadership-communication/

Beyond the Gift: Turning Seasonal Shoppers into Year-Round Loyalists https://multimediaplus.com/beyond-the-gift-turning-seasonal-shoppers-into-year-round-loyalists/

Making the Business Case for Frontline Training: Planning Ahead for 2026 https://multimediaplus.com/making-the-business-case-for-frontline-training-planning-ahead-for-2026/

Holiday Readiness: Why Your Frontline Team Is Your Best Competitive Advantage https://multimediaplus.com/holiday-readiness-why-your-frontline-team-is-your-best-competitive-advantage/

Why Video Training Often Fails on the Sales Floor and How to Fix It https://multimediaplus.com/why-video-training-often-fails-on-the-sales-floor-and-how-to-fix-it/

Unlocking the Future of Training Videos: How AI is Changing the Game https://multimediaplus.com/unlocking-the-future-of-training-videos-how-ai-is-changing-the-game/

Back to the Basics: Reprogramming Retail Teams to Focus on the Customer https://multimediaplus.com/back-to-the-basics-reprogramming-retail-teams-to-focus-on-the-customer/

What Influencers Can Teach Us About Training Gen Z Frontline Teams https://multimediaplus.com/what-influencers-can-teach-us-about-training-gen-z-frontline-teams/

Coaching at Scale: Unlocking Consistency and Performance in Retail https://multimediaplus.com/coaching-at-scale-unlocking-consistency-and-performance-in-retail/

Your Associates Don’t Hate Training. They Hate This. https://multimediaplus.com/your-associates-dont-hate-training-they-hate-this/

The Leadership Case for Making Knowledge Checks Non-Negotiable https://multimediaplus.com/the-leadership-case-for-making-knowledge-checks-non-negotiable/

The Storytelling Advantage: Making Products Matter to Customers https://multimediaplus.com/the-storytelling-advantage-making-products-matter-to-customers/

When a Spin-Off Sparks a Brand Reintroduction https://multimediaplus.com/when-a-spin-off-sparks-a-brand-reintroduction/

Are You the Leader Who Inspires Action? https://multimediaplus.com/are-you-the-leader-who-inspires-action/

The Gen Z Stare: What Retailers Need to Understand (and Do) About It https://multimediaplus.com/the-gen-z-stare-what-retailers-need-to-understand-and-do-about-it/

What Makes a Retail Platform Great? (Hint: It's Not the Software) https://multimediaplus.com/what-makes-a-retail-platform-great-hint-its-not-the-software/Retail Rockstar SEE Eyewear's Sophia Parissis https://multimediaplus.com/retailrockstar-see-eyewears-sophia-parissis/

Why Cartoons Don’t Work: The Case for Real Video in Retail Training https://multimediaplus.com/why-cartoons-dont-work-the-case-for-real-video-in-retail-training/

When Retail Wisdom Meets Modern Execution: The Future of Field Leadership https://multimediaplus.com/when-retail-wisdom-meets-modern-execution-the-future-of-field-leadership/LinkedIn Post from Multimedia Plus "We're thrilled to welcome Vince Dell'Osa to the Multimedia Plus Advisory Board https://www.linkedin.com/posts/multimedia-plus_leadership-retailinnovation-advisoryboard-activity-7341794361937915906-MONc?

Are Your Stores Aligned or Just Aware? The Difference Between Communication and Comprehension https://multimediaplus.com/are-your-stores-aligned-or-just-aware-the-difference-between-communication-and-comprehension/

Strategy Without Execution Is Just Talk https://multimediaplus.com/strategy-without-execution-is-just-talk/

Redefining the Retail Calendar: Adapting to the 'Always-On' Shopping Era https://multimediaplus.com/redefining-the-retail-calendar-adapting-to-the-always-on-shopping-era/

The New Face of Loss Prevention: Awareness, Agility, and the Role of the Frontline https://multimediaplus.com/the-new-face-of-loss-prevention-awareness-agility-and-the-role-of-the-frontline/

When Scheduling Meets Enablement: How Pairing StoreForce with INCITE Supercharges Store Performance https://multimediaplus.com/when-scheduling-meets-enablement-how-pairing-storeforce-with-incite-supercharges-store-performance/Redeem exclusive offers and discounts on StoreForce thanks to our partnership.

Navigating Retail’s New Normal: Unified Solutions for Modern Challenges https://multimediaplus.com/navigating-retails-new-normal-unified-solutions-for-modern-challenges/

Experience Is Everything: Building Consistency in Service-Centric Retail https://multimediaplus.com/experience-is-everything-building-consistency-in-service-centric-retail/For more information on INCITE: https://multimediaplus.com/incite-the-next-generation-training-communications-and-selling-platform-for-retail/

Stuck in a Retail Rut? How to Break the “Groundhog Day” Cycle on the Sales Floor https://multimediaplus.com/stuck-in-a-retail-rut-how-to-break-the-groundhog-day-cycle-on-the-sales-floor/

No Joke: Why Spring Is the Smartest Time to Get Serious About Summer https://multimediaplus.com/no-joke-why-spring-is-the-smartest-time-to-get-serious-about-summer/

Why That LinkedIn Shoutout Could Cost You Your Top Performer https://multimediaplus.com/why-that-linkedin-shoutout-could-cost-you-your-top-performer/The Importance of Employee Recognition: Low Cost, High Impact https://www.gallup.com/workplace/236441/employee-recognition-low-cost-high-impact.aspxEmployee Recognition Can Go a Long Way—But It Has to Be Done Right https://www.shrm.org/topics-tools/flagships/all-things-work/employee-recognition-can-go-long-way-but-has-to-be-done-right

Navigating Economic Pressures and Shifting Consumer Behavior in Retail https://multimediaplus.com/navigating-economic-pressures-and-shifting-consumer-behavior-in-retail/

The Race to “Good Enough”: How Retailers’ Rush to Quick Implementation is Undermining Software Quality https://multimediaplus.com/the-race-to-good-enough-how-retailers-rush-to-quick-implementation-is-undermining-software-quality/

Why Video Training is Essential for Retail Associates—and How to Overcome Bandwidth Challenges https://multimediaplus.com/why-video-training-is-essential-for-retail-associates-and-how-to-overcome-bandwidth-challenges/Yes, You CAN Buy Time and Reduce Helpdesk Tickets With Instant-on, Non-streaming Video https://multimediaplus.com/whitepapers/non-streaming-video/

Why Your eLearning Experience Was Bad—And Why Modern Retail Training is Different https://multimediaplus.com/why-your-elearning-experience-was-bad-and-why-modern-retail-training-is-different/Multimedia Plus website: https://multimediaplus.com/