Robert Sztar

How getting better at making and keeping promises could be the key to maintaining strong patient relationships through the COVID crisis and beyond

What is the big rush? What does the first iteration of the e-prescription rollout look like in Australia? What tools are going to be available to assist me? Who can I talk to to help understand what the next steps are?

How to document your patient interactions to enhance your patient centered care

There has never been a better time to innovate and pivot your pharmacy practice model to adapt to the challenges of CoVID-19. In this episode, we’ll discuss how you as a pharmacist leader and/or business owner have the opportunity to change your practice for good and ensure that your practice not only survives but thrives beyond CoVID-19.

CoVID-19: 3 Learnings from the pharmacy frontline

How you and your pharmacy can thrive alongside Amazon Pharmacy, What you can start doing in your pharmacy today

- What happens if you fail to adapt or adopt to changing business models - Why 20% of your time, energy and resources should be dedicated to putting yourself out of business

Relationships Vs Transactions, creating stronger patient-pharmacist relationships

Make life simpler, Set more reasonable goals, Set yourself up for success

As a pharmacist, our purpose (or at least I think it should be) is to serve our patient communities by offering timely and appropriate access to pharmaceutical services that help them regain or stay in good health for as long as possible. In caring for our patients our purpose is not and sometimes cannot be fulfilled for various and often frustrating reasons. In today's episode, i discuss two different case scenarios that should help you feel good about being the best Pharmacist you can be!

We all have them, but when is the best time to break them and change them forever? In today’s episode I’ll share with you a great way to build momentum at the beginning of your day and how we can use it to change our pharmacy practice forever.

Reflecting on the launch of Transpharmation the book on 14/8/14 the opportunities for integrating the worlds smartest technology in your pharmacy remains large. Technology can and will make you a better pharmacist, the question is do you see it as a threat? Or as a partner?

Spending a day out of your practice is a great thing for your mind, body and soul. But how do you ensure your patients are well taken care of while you're away? In this episode you'll learn one easy to implement strategy that will help your pharmacist team pick up where you left off and ensure your patient's experience is maintained at a high standard