Signature Performance Podcasts

This week, On the Job With... we are looking at a one of our Revenue Cycle Specialists, JoAnn Bobbitt!JoAnn was gracious enough to sit down with Addison to impart her wisdom from over 30 years in the healthcare administration world. The pair discuss her most useful skill learned on the job, where bottlenecks often arise in the revenue cycle, and her advice for anyone looking to join this ever evolving field!Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at  www.signatureperformance.com/careers!Questions, comments, or suggestions for future episodes? Email Addison at [email protected].

This week, On the Job With... is crunching the numbers with our Director of Finance, Brittany Kruger!We were lucky to have Brittany sit down with us this episode to discuss her path to Director of Finance and the steps she took to oversee her team. The discussion covers the cadence of Finance & Accounting needs, managing team needs, and identifying that their departments role is ultimately customer service for the departments they work with across Signature.Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at  www.signatureperformance.com/careers!Questions, comments, or suggestions for future episodes? Email Addison at [email protected].

This week, On the Job With... features one of our talented Data Analysts, Tom Gray!Tom not only goes into his day-to-day responsibilities creating valuable dashboards and insights for our people but shares the experiences and passions that got him to where he is today. The conversation ranges from small town farm life to modeling nuclear weapons effects in the military to his current role parsing the data and helping our organization makes its biggest possible impact for healthcare and our clients. Tom contains multitudes and you will want to hear his story!Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at  www.signatureperformance.com/careers!Questions, comments, or suggestions for future episodes? Email Addison at [email protected].

"It started to become less about what do I have to do and more about what do I get to do."Our latest episode of On the Job With... features Alutia Simmons, one of our Claims Processing Operations Managers. Alutia talks about her journey and growth her at Signature as she has risen from claims processor to team lead to her new role as manager. Her and Addison reminisce about the changes they have seen take place over her nine year tenure and we even share her experience as a 2024 OSPAR winner and what it means to be recognized at a high level from both your team and Signature leadership!Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at  www.signatureperformance.com/careers!Questions, comments, or suggestions for future episodes? Email Addison at [email protected].

"Partner with people that are where you want to be."Our latest episode of On the Job With... features Blove Smith, one of our ClaimsXM Business Analyst and boy do we cover a lot! She shares her experience transitioning between roles and departments, the opportunities she has pursued while here at Signature, and talks about traits and mindset that have helped her excel in all the roles leading up to her position on the ClaimsXM team. Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at  www.signatureperformance.com/careers!Questions, comments, or suggestions for future episodes? Email Addison at [email protected].

Welcome back to On the Job With... This week, Addison sat down with Lauren Johnson, VA Claims Processing QA Manager, to help others understand her role a bit better and make the connection between quality and performance. Lauren helps us better understand the QA process, not just for her team, but for the multiple programs Signature oversees, her #1 goal to make sure her team is doing their best possible work, and making sure veterans get the care they deserve.Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at  www.signatureperformance.com/careers!Questions, comments, or suggestions for future episodes? Email Addison at [email protected].

"When someone is happy, they are happy to do more." Welcome back to On the Job With... We sat down with Sr. Manager of Facilities, Ray Myers, this week to get an inside look at his role making sure our workspace and equipment are operating at their best. Even though a lot of what Ray does is behind the scenes, we a benefit from his tireless efforts every day. Listen in to learn more about his daily schedule, career evolution, and how even our facilities are benefiting from the power of Artificial Intelligence! Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at  www.signatureperformance.com/careers! Questions, comments, or suggestions for future episodes? Email Addison at [email protected].

Welcome back to On the Job With... We are joined by Revenue Cycle Manager, Tiffany Garfield, to discuss her role leading our team of RCM specialists. Tiffany explains her team's responsibilities for our clients, her love of managing people over a 25 year career, and what she finds most rewarding about helping hospitals lower their administrative costs. Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at  www.signatureperformance.com/careers! Questions, comments, or suggestions for future episodes? Email Addison at [email protected].

Welcome back to On the Job With... Addison is sitting down with Dee Vesta, one of Signature's talented and dedicated medical coders. The pair cover her commitment to accuracy, how proper documentation and medical coding is a cornerstone of the healthcare revenue cycle, and Dee share's her personal experiences and advice for those considering joining the coding field. Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at  www.signatureperformance.com/careers! Questions, comments, or suggestions for future episodes? Email Addison at [email protected].

Welcome back to On the Job With... This week we have a special edition to kick off our 2024 Strengths Week and who better to have on the pod than one of our own certified Clifton Strengths coaches, Morgan Sammons! Morgan chatted with Addison about her journey from coaching volleyballs to Strengths, how she structures her work for individuals or teams, and how you can get started on your own Strengths journey at Signature and beyond!

Welcome back to On the Job With... We are joined this week by Operations Manager, Rachael Lewis to talk about her role leading Customer Service Reps in our Provider Experience Center. Rachael brings a wealth of experience to her role as she has risen up from being a CSR and team lead before her current position. This conversation spotlights Rachael's adaptability, innovation, human focus, and drive to make her team and our organization a place that improves the lives of those we work with!

Welcome back to On the Job With... We are joined this week by Sr. Talent Operations Generalist, Jason Vanderheiden to talk about his role in making sure our Associates have an industry-class experience while working for Signature. Addison and Jason chat about how his career path unexpectedly led him to his passion for people, how he is growing his skill and keeping up in his career field, and how his role is deeply tied to collaboration with not just his team but every department at Signature!

Welcome back to On the Job With... Ever wanted to hear directly from your fellow Associates?  Edge Producer, Addison, gets deep with his fellow Associates to find out the what, how, and why behind the work we each do to push our mission to lower healthcare administration costs forward. This week, he met up with Erin, Signature's Manager of Contracts, Risk, and Compliance to learn more about the skills and experience that have let her to succeed in her role. Her career has led her to jobs in both the healthcare and aerospace industries, non-profits, and currently to Signature where she ensures contract guidelines are clear, concise, and allow all parties to make an impact.

Welcome to the first episode of On the Job With... Ever wanted to hear directly from your fellow Associates?  Edge Producer, Addison, gets deep with his fellow Associates to find out the what, how, and why behind the work we each do to push our mission to lower healthcare administration costs forward. Join him and a guest each episode to hear conversations with impact makers who are passionate about their roles.