Superpro Podcast

Roland Ligtenberg, co-founder of Housecall Pro, interviews Stephen and Jordan Evangelista, founders of HQ Water Solutions. They share how they launched their water filtration and purification business in Lancaster, Pennsylvania with just $800 and grew it intentionally into a fast-scaling company. The conversation covers starting a business during COVID, the value of community engagement, and how Jordan’s background in psychology and fundraising helped shape their brand and messaging. They also discuss hiring at the right time, using technology to streamline operations, presenting customers with options, and how Housecall Pro helps them deliver a high-level customer experience while continuing to grow.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about them or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, interviews Kris and Jennifer Record, founders of Jeneral Plumbing. They share their journey of starting a plumbing business, the unique philosophy of 'do more with less', and the importance of automation and systematization in achieving efficiency. The conversation delves into building a price book, effective marketing strategies, and leveraging social media for customer acquisition. They also discuss the benefits of using Housecall Pro for managing their business operations and provide valuable advice for aspiring entrepreneurs.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about them or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, sits down with Jessica Azarelo, founder of Attic Queen, a home energy and insulation company based in the Tampa Bay area. Jessica shares her journey from corporate America to building a fast-growing trades business now on track for $2M in revenue. She opens up about overcoming major personal and physical setbacks, including a jobsite injury that forced her to step out of the attic and focus on scaling her company. Jessica also explains how Housecall Pro helps her manage leads, track jobs, and maintain high standards as her team grows. This episode is packed with lessons on resilience, branding, and building a business that reflects who you are.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Jessica or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, sits down with Chris Godwin, founder of Laser Focused Solutions. In this episode, Chris shares an inspiring journey you don’t want to miss that led him from being a high school dropout, to climbing corporate adders, to running a successful handyman business. He discusses the challenges he faced in entrepreneurship, the importance of community and networking, and the strategies he implemented for growth and scaling. Chris emphasizes the significance of using technology effectively, particularly Housecall Pro, to streamline operations and enhance customer service. He also highlights underrated features of the software and offers valuable advice for aspiring entrepreneurs.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Chris or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses leadership with Nick Finnen, founder of Nick’s Overhead Door Service. They discuss Nick's journey from working in the garage door industry as a kid to starting his own successful business. Nick shares insights on the power of community engagement, and how his five daughters help drive that. He also hits on the importance of sound marketing strategies, and building a strong team. He emphasizes the role of technology in streamlining operations and the significance of customer reviews in driving business growth. The conversation also touches on leveraging personal hobbies for business opportunities and offers must-hear advice for aspiring entrepreneurs. Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Nick or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, talks shop with AJ Dehseraei, founder of Junk Fairy. AJ shares insights into the journey of building his junk removal business from scratch after stepping out of the legal field. He hits on the importance of branding and the role of technology in streamlining operations. He also discusses the challenges of marketing in a competitive industry, lead sources and the significance of community engagement, and the future growth plans for Junk Fairy. AJ emphasizes the need for consistency in business practices and offers valuable advice for aspiring entrepreneurs. Check out AJ’s backdrop for one of the greatest logos in home service.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about AJ or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, sits down with Kent Mortensen, Housecall Pro Business Coach and founder of System Clean Restoration. Kent shares his journey from janitorial work to building a successful restoration business, along with several other businesses. He discusses the importance of finding and retaining good employees, the role of automation in scaling a business, and the lessons he’s learned along the way. Kent emphasizes the value of genuine care for both customers and employees, and how this approach has led to success in his ventures. He also reflects on the importance of mentoring the next generation and the evolving landscape of the service industry. Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Kent or follow their journey? Check them out here:WebsiteInstagram Facebook

Roland Ligtenberg, co-founder of Housecall Pro, cover some industry secrets with Brian Armstrong and Donovan Truesdale, co-owners of Blue Diamond Heating and Air since 2019. They share a few subtle shifts that helped boost profits during the pandemic, as well as the ins and outs of their membership plans. Donovan lays out some of the surprising places they’ve found employees, including referrals from clients. Don’t miss their solid take on training and how they invest in their team to create a winning culture. Brian gives insight on the one advertisement that has brought in the most customers and led to a 35% growth in profit in the first year. Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about them or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, talks shop and business growth with Robert “Bobby” “Ricky Bobby” Mitchelson, founder of Bobcat Electric. Bobby shares how a failed partnership turned into a successful solo journey along with how he builds culture and attracts employees. He lays out two life-changing secrets a fellow Pro shared in a Housecall Pro Facebook community post, as well as the role Housecall Pro plays in his business growth. Bobby also includes tips on finding new customers and getting involved in the community. And don’t miss some of the unique ideas Bobcat acts on to help grow their business. Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Robert or follow their journey? Check them out here:WebsiteFacebook

Roland Ligtenberg, co-founder of Housecall Pro, sits down with Barbara Vaigauskaite and Jeremy Walsh, cofounders of Mr. Perfect Plumbing. They shared the journey from both getting fired to starting their own plumbing business, along with the challenges and successes they've encountered along the way. The conversation covers effective marketing strategies, hiring the right team, the importance of honest, quality service, and the value of technology in managing their business. They also highlight the benefits of being part of the Housecall Pro community and the tools that have helped them quickly grow their business.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about them or follow their journey? Check them out here:WebsiteFacebook

Roland Ligtenberg, co-founder of Housecall Pro, talks business growth with Rey Guedes, the founder of R&J Brothers Electric. Rey and his brother Juan have built a thriving, multi-generational business in New Milford, New Jersey. Rey shares how they prepare for the slowest months (January, February, and March), what he looks for in employees, and how he educates customers. Rey also divulges what he covers in monthly shop meetings where he provides breakfast, and how they use technology to reach the next level. Rey is also a self-proclaimed nerd, and lays out some of the ways he continues learning as he goes. It’s a story of humble beginnings you won’t want to miss. Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Rey or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Kimberly Sevilla, the founder of Shelter Air. Kimberly shares her journey from working as a guide in whitewater rafting to the world of HVAC, her strategies for rapid business growth, and the importance of community engagement. (It runs from local farm stands to large conferences.) She lays out the challenges of cash flow management, the significance of setting clear business goals, and how technology plays a crucial role in her operations. It’s all about the backbone. Kimberly also emphasizes the importance of empowering women in the trades and offers valuable advice for aspiring entrepreneurs.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Kimberly or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, sat down with Scott Larson, the founder of Lake-Sumter Dryer Vent Cleaning. Scott shares his unusual journey from working as an adjunct college professor to starting his own dryer vent cleaning business during the pandemic. He discusses the importance of addressing safety issues related to dryer fires, effective marketing strategies, and the role of AI in enhancing business operations. Scott also emphasizes the significance of building credibility through customer reviews and the benefits of service plans for customer retention. Learn how Housecall Pro has contributed to Scott's success.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Scott or follow their journey? Check them out here:WebsiteFacebook

Roland Ligtenberg, co-founder of Housecall Pro, talks home service ownership with Aaron Wozencraft, the founder of Omnicraft Home Comfort. Aaron shares his roots in the construction industry and how it led him to start his own business in Champagne, Illinois. He discusses leveraging home warranties for growth, the importance of communication, value of after-hours availability, and the significance of community support. Aaron emphasizes the need to challenge yourself for growth and highlights underrated features of Housecall Pro that help make his business even more efficient. Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Aaron or follow their journey? Check them out here:InstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses overcoming challenges and growing business with Joe Pruitt, founder of Pruitt Mechanical Services. Joe shares his origins as an electrician and what led him to start his own business in 2009. He also hits on his time installing appliances for Sears… as many as four units a day. Joe lays out hiring strategies and finding the best techs, pricing, how to track what’s actually working, getting more referrals, marketing investments, and community involvement. And speaking of community involvement, don’t miss the high school football game sponsorship idea he pulled off. See how Housecall Pro has helped Pruitt Mechanical become a three trade company. Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Joe or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro sits down with Bret Martine, owner of Rescue Air and Heat in Cocoa Beach, FL. Bret shares how he juggles his service as a firefighter, deployments in the military, and growing a flourishing business in the HVAC industry. He discusses the operational strategies that have led to significant growth, the importance of branding and marketing, and how technology has streamlined his business processes. He also addresses the challenges of running a home service business including Bluon integration, the ins and outs of branding, hiring and firing, networking, clear goals, and self-care. This is a must watch for aspiring entrepreneurs.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Bret or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro discusses business with Robert Bednarz, CEO and founder of High Caliber Electric. Robert recalls his experience in the Marine Corps and how that led to entrepreneurship. He lays out the importance of mentorship, sales, and branding in achieving rapid business growth. He emphasizes hiring for character, creating a positive company culture, and leveraging technology to streamline operations. Robert also highlights the value of continuous learning through books and podcasts, and offers advice for new entrepreneurs on surrounding themselves with those who’ve won in business.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Robert or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro sat down with Jeremy Marquardt, owner of Sani-Clean Air Duct Cleaning, Inc. In this episode, Jeremy shares his humble beginnings working at Sears and what led to him establishing a successful duct cleaning business in the Detroit metro area. He discusses the challenges he faced, innovative marketing strategies he’s employed, and how he embraced technology to streamline operations and enhance customer service. Jeremy emphasizes the importance of being open to new ideas, the value of community engagement, and the lessons he would share with his younger self about entrepreneurship and business management.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Jeremy or follow their journey? Check them out here:WebsiteFacebook

Roland Ligtenberg, co-founder of Housecall Pro, talks leadership and strategy with Ian Chambers, owner of Current Solutions Electric. Ian shares the journey of starting his business during the COVID-19 pandemic, the importance of having a strong support system, and the strategies he employs for hiring and training employees. He discusses the significance of technology in running a business efficiently and how tools like Housecall Pro have transformed his operations. Ian also emphasizes the value of continuous learning and professional development, offering insights and advice for aspiring entrepreneurs.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Ian or follow their journey? Check them out here:WebsiteFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Chase Hoagland, founder of Local Pro Carpet Cleaning. Chase shares how marrying the girl he dated in college turned into a multi-million dollar business. They also cover the importance of delegation, rejecting fear, and everyone in the organization having and reaching for goals. Local Pro utilizes Online Booking allowing customers to instantly schedule their own appointments without calling, and how Reporting is one of the key features that sold him on Housecall Pro. He also lays out how Service Titan was far more expensive with fewer features. Chase also tauts the absolute necessity of efficiency and how he’s found it, along with a few resources to help you scale your business too. Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Chase or follow their journey? Check them out here:WebsiteFacebook

Roland Ligtenberg, co-founder of Housecall Pro, talks leadership and strategy with Damian Schlereth, owner of two companies - G-FORCE Parking Lot Striping of Denver and PAINT CORPS. With a background as an officer in the Marines, Damian brings a disciplined approach to his businesses, and even has two military vehicles in his fleet. He shares why having mentors and connecting with other Pros is so important, especially in light of how tough running a business can be. Damian also lays out how he finds quality employees, the need to tweak and improvise, and why you should have a short-term and long-term technology plan.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Damian or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, explores leadership with Trevor Whitcomb, founder of Lords of Plumbing. To chase his 80’s dream and live the surfing lifestyle, Trevor moved to the west coast (Venice Beach) at 18 - with years of plumbing already under his belt. He shares the lawsuit that led to his name and tips on keeping his team motivated. “You don't want employees who are broke. You want them to be hungry.” Trevor breaks down a few of the Housecall Pro features his team uses daily, like Reports and Pipeline, and how they help save him time and a ton of effort. Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Trevor or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses business growth with Germaine Nelson, founder of Capitol Plumbing & Heating in the Washington, DC area. Germaine shares what he looks for in employees to build and maintain a trustworthy team, incentives, the power of offering options, and keys to negotiating with commercial customers. He also lays out some of the Housecall Pro features his team relies on daily, and the advice he would give “baby” Germaine. And watch what leads him to say, “Line me up against ten other plumbers. I guarantee you I can out-troubleshoot a water heater.”Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Germaine or follow their journey? Check them out here:WebsiteFacebook

Roland Ligtenberg, co-founder of Housecall Pro, talks strategy with Andrew Philbrick, founder of Pointe Cleaning Company. Andrew shares his comical origin story, some powerful keys to leadership, including words of wisdom from a coach, “The hustler in you needs to die before the CEO can be born.” He also lays out a few of his hiring and training tips, how to market a small business on a budget, having systems in place that your team can run with, and a few of the features his business relies on daily. Considering starting your own home service business? Don’t miss Andrew’s advice for young entrepreneurs.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Andrew or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses strategy and humble beginnings with Daniel Busekist, founder of No Streaks Exterior Cleaning. Daniel shares some of the books and podcasts he turned to early on, and how he could’ve avoided hundreds of thousands of dollars in mistakes if he’d found Housecall Pro sooner. He shares some of the Google tricks he uses, along with the #1 trait he looks for in employees. He also emphasizes the need to create and maintain a positive work environment and explains the book club he’s started for his team. In Daniel’s words, “Your company is only going to grow as much as your ability to lead people.” See which Housecall Pro features he’s relied on to grow his business to a $1.4M goal in 2025.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Daniel or follow their journey? Check them out here:WebsiteFacebook

Roland Ligtenberg, co-founder of Housecall Pro, explores entrepreneurship in the trades with Master Plumber, Patrick Williams. The founder of OnCall Plumbing. Patrick shares how he maneuvered a general construction company into plumbing in 2020 and never looked back. He started servicing bars in Austin, Texas and grew from there. He also emphasizes the value of communication and offers advice for newcomers in the field. Patrick discusses some challenges he’s faced, pricing strategies, the importance of technology in streamlining operations, and how effective communication with customers has been key to their success. He also reflects on the emerging role of AI in the plumbing industry.Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Patrick or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, sat down with Neil and Tabetha Guffey, co-owners of Confident House Cleaning. Theirs is an inspiring comeback story of humble origins in Springfield, Oregon. They started their business in August of 2023 while still on drugs. The Guffeys invested the last $250 they had (in the middle of the night), cleaned up their act, and started cleaning up literally - now with a 2025 revenue goal of $200k. The Guffeys share where they find their clients, the thought process of running paid ads or not, and how they maximize Google. They also lay out the features of Housecall Pro that have become indispensable to their business. Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Confident House Cleaning or follow their journey? Check them out here:WebsiteFacebook 

Roland Ligtenberg, co-founder of Housecall Pro, talks business growth with Josh Rooney and Tim Carroll, co-owners of JR Security Solutions. Josh and Tim share the sources that provide the majority of their leads, as well as the need for sound marketing and showing off your work. They also reveal the secret to their many reviews and high Google ranking. Like so many home service businesses, JR Security was started during the height of Covid. Tim also lays out what they would’ve done differently right from the start, and how they use Housecall Pro to continue scaling up. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about JR Security Solutions or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, talks trades with Mato Bergovec. Mato started Bergovec Electric in 2018 to serve upstate New York. His foundation includes a family first mentality, and the absolute necessity of having a winning attitude. Mato shares how so many Pros waste time with systems that aren’t going to take them anywhere, and how Housecall Pro helps him streamline his business and impress customers. He specifically touches on the power of Online Booking and Reviews, as well as financing and how that is a deal-maker with those who don’t have a chunk of cash on hand. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Mato's business or follow their journey? Check them out here:Website

Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Amy Boatwright, co-founder of Nobility Doors. They cover moving from clipboards and sticky notes to a comprehensive management platform. Amy also talks drumming up business in rural Oklahoma, long drives for service calls, and opening multiple locations to meet the needs of their customers. She also shares how they use Housecall Pro, and the features that are helping their business grow as fast as it is. With a Master’s Degree in HR, Amy is a lifelong learner, and she’s learned first-hand how to build a successful business. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Amy's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with Nick Weiss. Nick is the mastermind behind Weiss Air Conditioning & Heating, serving his community in Texas since 2016, 7 of those years with Housecall Pro. He covers how he got started in the business, the importance of owning mistakes and rolling with punches, as well as finding and vetting potential employees. This episode is packed with wise advice from a man whose business has garnered more than 1,500 5-star reviews. Roland and Nick touch on the time-saving benefits of templates, upselling, and the power of simplistic marketing. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Nick's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses business growth with Kyle Clifton of Fixi Handyman. Kyle has grown his business from humble beginnings utilizing the power of SEO, blog content Google would determine was authentic, Facebook networking, and more. Kyle shares how he finds quality employees and how he plans to scale his business to multiple locations. Along with maintaining the right mindset, he also placed an emphasis on the Superpro community group, and how the community helped him refine his logo, mascot, and truck wraps to appeal to a broader customer audience. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Kyle's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, talks about entrepreneurship and growth with Cameron Stewart, founder of Pure Light Cleaning. Cameron shares practical leadership tips, including how he motivates his team and covers a massive service area, as well as the importance of systems and standard operating procedures. He also lays out how his business started acquiring other businesses, tricks he uses to sell his business, and how he uses photos and AI. Roland and Cameron cover the automated features of Housecall Pro that have helped him streamline and grow his business even faster. Sign up for Housecall Pro: https://bit.ly/3G6SKAAWant to learn more about Cameron's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, talks shop with Phillip Grishchenko, founder and owner of Alpine Fencing. The son of Ukrainian immigrants, Phillip started Alpine Fencing right out of high school in 2021. He shares the key tip he learned from a friend who ran an $8M business on how to grow a multi-million-dollar business in the trades. Phillip also lays out the steps he took to start growing from day one, including how he found his first hires from the community he was already plugged into. What’s Phillip’s secret sauce? He shares that too, along with what the Superpro community has meant to him and his business. Sign up for Housecall Pro: https://bit.ly/4jUbodE Want to learn more about Phillip's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Ben and Conny Spiske, founders of SunConsult Home Service Company. They share how Ben, a German architect, started a contracting business in South Florida—and how that took them from cushy jobs to the brink of bankruptcy to running a $2M/year company. Ben and Conny talk about residential vs. commercial and why they’ve chosen to lean into the commercial side. Along with advice for those just starting out, the Spiskes share their favorite Housecall Pro features and benefits of being a Superpro. Sign up for Housecall Pro: https://bit.ly/4jUbodE Want to learn more about Ben and Conny's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with David Audy, founder of Absolutely Electrical. David talks about profits and how he and his team achieve an astounding 43% profit margin. The key ingredients that contribute to this success are surprisingly simple, and you can start implementing them today. He also shares his take on the need business owners have for coaching and the value of having someone in your corner who understands. Additionally, David breaks down employee development and bonuses, and what it’s like serving customers on an island in Canada. Sign up for Housecall Pro: https://bit.ly/4jUbodE Want to learn more about David's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses the highs and lows of home services with Tylor Bourque, owner of GeauxHVAC. Tylor shares his story of graduating from LSU in Electrical Engineering, then taking over the family business from his father. He emphasizes the importance of core values, effective team building, and leveraging technology like Housecall Pro to streamline operations. Tylor also highlights the significance of service plans in enhancing customer loyalty and business growth, while advocating for a supportive community within the HVAC industry. Sign up for Housecall Pro: https://bit.ly/4jUbodE Want to learn more about Tylor's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with KC Cranford, owner of PowerMeans Electric. When starting the business in 2015, KC brought an employee-first mentality. Take care of your team, they’ll take care of your customers. He shares what he looks for in employees, his approach to mentoring and onboarding, how he inspires and cares for his crew, and his philosophy of “hire slow, fire fast.” Roland and KC also break down how to justify charging a premium price. When shifting from commercial construction to service-based work, PowerMeans shifted to Housecall Pro. Learn which features KC and his team rely on daily.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about KC's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service techniques with Eric Hope, owner of Quality Electric. Eric shares the journey of starting and growing his electrical business back in 2018. He covers the importance of branding and effective marketing strategies, along with the significance of customer referrals and reviews in driving business growth. Follow-up strategies and small interactions can make a big impact. Eric also lays out valuable insights on website development and employee training, as well as maximizing Housecall Pro for business success and the value of community support. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Eric's business or follow their journey? Check them out here:WebsiteInstagramFacebookTikTok

Roland Ligtenberg, co-founder of Housecall Pro, discusses home service techniques with Josh and Kylie Marer, owners of Champion Heating & Air. They cover Champion’s origin story, life in the COVID years, hiring and training strategies, and some of the Housecall Pro features they love. Josh shares some of their ideas for community involvement, as well as their techniques for getting referrals. He also offers insights on building trust with customers and the traits he developed as a martial arts fighter that have contributed to his business success. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Josh and Kylie's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses growth techniques with Justin Touchstone, founder of Armor Service Group. Justin hit $1.65M in his first year. His journey started with home repair, helping his dad replace the family’s heat and air at three years old. In this episode of the “Superpro Podcast,” Justin shares his journey to quick success and strategies for rapid growth, including hiring, team building, marketing, customer retention, and the importance of core values. He emphasizes the role of technology in streamlining operations and the importance of community involvement. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Justin's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Roland Ligtenberg, co-founder of Housecall Pro, discusses techniques to overcome challenges with Jorge Bacallao, founder of Prime AC and Heat. Jorge shares his entrepreneurial journey, emphasizing the importance of communication, partnership, and team building in business. He discusses the challenges of scaling operations and the significance of innovative marketing strategies, particularly in the digital space. Jorge highlights the critical role of customer service and the impact of online reviews on business growth. He also looks back on some powerful lessons learned through the years and offers advice for aspiring Pros, including the key to slowly building a legacy… “the turtle wins the race.” Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Jorge's business or follow their journey? Check them out here:WebsiteFacebook

Roland sits down with Tim Allen (not that Tim Allen), founder of Kopa Home Services. The real “Tool Man,” Tim’s got his hands in many areas, including handyman work, property management, real estate investing, and more. Roland and Tim cover marketing strategies for when you have no idea how to market your services, the struggle to find the right hires, and building street cred. And when are you ready to take the step with a software system like Housecall Pro? Tim knows and answers that question for those on the fence. He wraps up the interview with sound advice we all need to remember.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Tim's business or follow their journey? Check them out here:Website

Will Swartz of State 48 Home Comfort in AZ joins Roland to share his inspiring story. For nearly a year, Will struggled with substance abuse and homelessness. That’s a far cry from running a business that rakes in close to $2M. He lays out some of the secrets to his success and how he’s grown 40% year over year. Will touches on the importance of having money saved up for when commercial contractors don’t pay on time, the power of networking, out-of-the-box marketing, and when to hit the pavement harder. He also gets into how he offers options and financing to win jobs and increase ticket sizes. And what advice would he give younger Will? The answers are solid.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Will's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Amber DeLong and her husband Justin turned a side hustle into big business with DeLong and Sons HVAC. Hear how they counterbalance each other with the day-to-day and inject their values into the company. Over a few short years and a trial-and-error journey, they’ve learned the hard way how to hire, establish relationships with suppliers and other businesses, and implement software to help them stay on the growth path. Amber shares how they engage in their local community just north of Philly to get their name out there and give back. She also lays out some powerful social media tips and the one Housecall Pro feature they can’t work without that helps them collect stellar reviews. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Amber's business or follow their journey? Check them out here:WebsiteFacebook

Roland sits down with Jason Canaan, founder of Neat Wall TV. So how does a DJ with 25 years of experience spinning records wind up installing home electronics and tech? Jason shares his story, including how Marvel Studios and MTV inspired his logo and how Neat Wall got its name. He also discusses the Housecall Pro features he leans on, the importance of continuing education, family dynamics now that his son Logan has joined the business, and avoiding college debt.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Jason's business or follow their journey? Check them out here:WebsiteInstagramFacebook

In this episode of the “Superpro Podcast,” Roland sits down with Kyle Rosenbaum, owner of AHAVAH Fire & Chimney in Branson, Missouri. Kyle shares how he took over a struggling business and fought through overwhelming odds to turn it into a success. They cover the dangers of overthinking, ego, and what separates successful companies from those that don’t grow. Kyle also lays out the importance of clearly defined annual goals and the steps it takes to reach them each week, along with how he uses Housecall Pro’s AI Analyst to enhance business operations. Find out why he prefers hiring someone without experience and what characteristics he looks for, plus learn his key to developing a strong company culture. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Kyle's business or follow their journey? Check them out here:WebsiteFacebook

Firefighter, paramedic, and construction Pro Chris Olson took over NW Moss Removal just a few years ago. Chris shares with Roland how to close the “revolving door” when it comes to staff, including finding and training good employees and developing promotion requirements. He also lays out how they go about winning repeat business and multiple tricks for attracting new customers. NW Moss Removal relies on Housecall Pro for a few key features. Learn what they can’t run their business without. Sneak peek: Roland and Chris take a deep dive into Pipeline, Service Plans, and the advantages of becoming a Superpro. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Chris' business or follow their journey? Check them out here:WebsiteInstagramFacebook

Michael Lanphear turned his one-man shop, AYS Plumbing & Rooter, into a multi-million-dollar business in two years. AYS stands for “At Your Service,” and they provide quality service all over southern California. Michael shares with Roland how he and his team superserve customers. He also talks about creating a winning culture, paying his team based on performance, and the importance of quality benefits. Spoiler: That’s key to his incredible growth. They also discuss flipping bad reviews, surprising hiring tips, and the Housecall Pro features AYS utilizes and appreciates the most. Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Michael's business or follow their journey? Check them out here:WebsiteInstagramFacebook

Matthew Hirthe, owner of JaxPowerPro, sits down with Roland to discuss how his business has grown to over a million bucks in just two years. Matthew shares how he finds electrical professionals with drive and goals, and how he opens the door to opportunities for his team to prove themselves and advance their careers. He also breaks down how he handles emergencies and educates customers, as well as how he implements systems (like Housecall Pro) that his employees can easily use. Don’t miss JaxPowerPro’s #1 value and the one tool Matthew can’t live without in his truck.Sign up for Housecall Pro: https://bit.ly/3G6SKAA Want to learn more about Matthew's business or follow their journey? Check them out here:WebsiteInstagramFacebook