The Change Energizer Podcast

Welcome to the Change Energizer Hot Seat Podcast with your host, Scott Carley, the Trust Energizer! In this episode, Scott puts Artie Berne of ArTex Funding in the hot seat to reveal the trust x-factor behind commercial lending outside of traditional banking options. Artie is the alternative lender for companies that are either young and growing, cannot qualify for bank financing, or are experiencing financial issues. The conversation uses Scott's "Trust Credit Score" framework, built on T: motives, R: radiance, U: underlying core values, S: skill set, and T: track record, to explore how clients can rely on Artie's professional service. In this episode, you will learn: High-Stakes Wins: How Artie's quick-turnaround funding saved Round Rock Honey's huge order with Walmart by funding jars, lids, and labels within a week. His team also handles Monday calls to make Friday payroll. Asset-Based Lending (ABL) Explained: Artie details how ArTex Funding provides loans using collateral like inventory, equipment, purchase orders (P.O.s), invoices, contracts, or real estate. This method allows for a much faster funding turnaround than banks—typically one day to three weeks. The "Bridge" Strategy: Artie's goal is to keep clients on their money for as short a time as possible, acting as a short- to medium-term bridge (one month up to four years) to help companies get back to the bank for cheaper financing. Pricing for Risk: Artie is upfront about the costs, which can range from 8% up to 38% for high-risk clients who may have a bankruptcy, low FICO scores, or an IRS lien, but whose business is showing slight profit. More Than a Lender: Artie shares how he helps businesses by connecting them with resources like virtual CFOs or CEOs to help them become more profitable and "straighten out the ship." Track Record: Last year, ArTex Funding did up to $38 million in non-dilutive debt funding.   Do you have a unique way of building trust in the marketplace? Scott is looking for leaders to put in the Hot Seat on the podcast. If you'd like to share your story, reach out to The Trust Energizer at calltheenergizer.com

Welcome to The Change Energizer Hot Seat Podcast! Host Scott Carley, The Trust Energizer, puts real estate broker and investor Kenn Renner of Renner Realty in the hot seat to uncover the trust principles behind his incredible success: selling over 500 single-family homes since 2020 by specializing in two underserved markets—first-time home buyers and out-of-state investors in the Austin, Texas & San Antonio metro areas. This episode is a masterclass in market specialization and client education. You'll learn how to approach real estate investment with integrity and why high trust is the number one driver of high-stakes client transactions. What You Will Get Out of This Episode: - The Power of Niche: Discover why Kenn focuses exclusively on entry-level housing and how he successfully caters to both first-time buyers and investors simultaneously. - The TRUST Pyramid: Get an in-depth look at Kenn's 5-level trust framework—Truth, Respect, Understanding, Security, and Tethering—and how he uses it to build lifelong client relationships. - "Edu Marketing" Strategy: Learn why educating your clients before you sell to them builds deep, lasting trust and is the foundation for an effortless referral network. - Investment Strategy: Understand Kenn's "avatar" for ideal rental properties and how to leverage builder financing incentives to achieve an unheard-of interest rate under 5% for an investment property. - First-Time Buyer Advice: Hear the essential message every first-time home buyer needs to hear about securing their own representation and how the seller/builder typically covers that cost. - The "Eats His Own Cooking" Test: Learn why an investor should only work with a real estate professional who owns investment properties in the same markets they recommend.  If you're ready to unlock the "Trust X-Factor" in your own leadership, business, or company culture, Scott Carley is taking the Hot Seat Live on tour to help you transform your team's results. Get into the Trust Credit Score framework and learn how to pull off legendary wins by connecting with the Trust Energizer today at CallTheEnergizer.com

What is the single biggest factor that separates a transactional IT vendor from a true, long-term business partner? The answer is trust. In this week's Change Energizer Hot Seat Podcast episode, host Scott Carley (The Trust Energizer) puts Natalie Murphy, Marketing Manager for Hill Country Tech Guys, in the hot seat to explore how a company rebuilds, maintains, and scales trust—both internally and externally. Natalie reveals how Hill Country Tech Guys, a custom-managed IT solutions provider, has woven the principles of Scott's Trust Credit Score Framework (T.R.U.S.T.) into their DNA, helping them mature and deliver legendary wins for clients. In this episode, you will learn the "Trust X-Factor" behind their success, including: - The Foundational Core Value of "Geek Out": Discover why the continuous pursuit of learning and certifications is non-negotiable for building genuine expertise and client trust. - How to Master Transparency: Natalie discusses why her company is upfront about security risks and limitations—and why telling a prospective customer, "We might not be the right company for you," is the ultimate trust signal. - Rebuilding Fractured Trust: Learn the language and strategy Hill Country Tech Guys uses to acknowledge past failures and successfully restore high-trust relationships with clients and vendors. - Creating Clarity and Accountability: How the Trust Credit Score vocabulary facilitates more open, less anxious internal conversations for team debriefs and high-stakes client assignments. Listen in to discover why Hill Country Tech Guys focuses on being a sustainable, long-term partner committed to your growth, not just selling the next big thing.

Host Scott Carley welcomes wealth advisor Scott Schiller back to the podcast for a candid discussion on one of the most critical elements of any relationship: TRUST Using the framework of Scott Carley's "Trust Credit Score," Scott Schiller shares unfiltered, real-world examples from his 20 years in financial services, including times when trust was fractured and what it took to rebuild it, as well as when to walk away. In this episode, you will learn: - The 5 Pillars of the TRUST Acronym: Understand the components of the "Trust Credit Score" that dictate the health of any professional relationship. -The Compensation Conversation: A surprising story of a client who walked away over a typical fee-based model, and the crucial lesson learned about transparency and asking the right questions upfront. -Why Integrity is Non-Negotiable: Hear about the time Scott Schiller chose honesty over a new client by refusing to promise unrealistic double-digit market returns. -Rebuilding from Negative Trust: How patience, actively listening, and letting a client "vent it out" can rebuild a relationship that started with a bad experience from a previous advisor. -The Long Game: Why a financial advisor's career is a lifetime relationship and how a commitment to honesty and the right core values forms the ultimate brand reputation. Key Takeaways & Additional Information: -The TRUST Acronym: True Motives, Radiance, Underlying Core Values, Skill Set/Expertise, and Track Record.  -Scott Schiller advises listeners to never be afraid to ask a financial planner: "How do you get paid?"  Scott Carley will be speaking at the Center for Coaches and Organization (CCO) Summit this April on "Breakthrough Kinetic Leadership." Detail and registration: https://www.centerforcoachinginorgs.com/2026-summit/ Contact Scott Carley, The Change Energizer: https://calltheenergizer.com/    

Welcome back to The Change Energizer Hot Seat Podcast! This week, your host Scott Carley puts Ajay Saini, a franchise owner of the family-owned payroll company Payroll Vault, in the hot seat to open up about the "Trust X-Factor" in his industry. Ajay and Scott discuss the world of payroll, revealing why their proactive, personalized approach is a game-changer for small to mid-sized business owners. If you're stressing over payroll errors, tax compliance, or feeling like just a number to a large corporate provider, this is a must-listen episode. In this episode, you will learn: - The Problem with Big Payroll Companies and DIY Software: Ajay breaks down the three main payroll options and explains why a personalized, focused expert is the best choice for small businesses. - The Payroll Vault Difference: Discover their "boutique" service model, where clients work directly with one dedicated, recognizable payroll manager who is the actual expert, eliminating the need for 1-800 numbers and ticket systems.  - Compliance is Non-Negotiable: Learn how Ajay's spouse, the head of operations, leverages her 30 years of experience and Certified Internal Auditor (CIA) certification to ensure bulletproof compliance by working at large financial institutions (like City Bank and PWC).  - Handling Mistakes: Find out why Payroll Vault guarantees to fix and pay any penalties or fines that result from an error on their part—because "not getting paid is simply not an option." - Scaling with Your Business: Hear how they proactively introduce solutions like timekeeping and guide clients through complex law changes, such as new California retirement plan requirements. - Confidentiality and Security: Ajay explains the internal and external measures, including professional IT security partners, that they use to protect your sensitive employee and executive data (bank details, SSNs, etc.).  See yourself in the Hot Seat? Connect with Scott Carley: To energize your own leaders, contact Scott at calltheenergizer.com

Welcome to The Change Energizer Hot Seat Podcast, where leaders reveal the Trust X-Factor behind their triumphs! Today, host Scott Carley, the Trust Energizer, sits down with Kellee Strople, who specializes in guiding people toward deep healing through faith. Kellee bravely shares her intensely personal journey through immense grief, an MS diagnosis, a difficult divorce, and a powerful, two-year battle to sobriety. This is a high-energy conversation about transforming your greatest pain into a platform of purpose and connecting with your audience through radical, life-changing transparency. Kellee Strople is a writer whose work is a testament to the healing power of faith. Having navigated immense personal trauma, including the loss of siblings and her mother, a battle with MS, divorce, and a powerful journey to two years of sobriety, Kellee uses her raw, honest story to inspire readers to "grow, never stop growing" and find their own path to redemption. Key Takeaways: - The Trust X-Factor of Transparency: Kellee's willingness to share her darkest struggles—from functional alcoholism and divorce to profound loss—creates immediate, authentic trust that leaders can leverage to deepen client and team relationships. - Grow, Never Stop Growing: The core mission for her readers is continuous personal and spiritual expansion. A powerful call to action for any high-performing leader seeking non-traditional growth strategies. - Filling the Void with Clarity and Beauty: When moving away from unhealthy habits or old routines, fill the resulting time and space with positivity, devotional writing, and faith to maintain a path of higher energy and focus. - The Power of 'The Shift': Listen for the holy discomfort that whispers, "You can't stay here." This is an invitation to move, grow, and surrender as God gently disrupts what's comfortable to guide you to the next, greater season. - Trauma as Authenticity: Your deepest pain and "bruises" are what make your message authentic, adding "weight and understanding" that resonates far more powerfully than any 'ivory tower' approach. - Healing is Daily Victory: Sobriety is an exchange of time and sorrow for spiritual clarity, moving from feeling "stripped naked" to being "loved and protected" with renewed purpose.   If Kellee's story resonated with you, imagine the breakthroughs waiting when you focus on the Trust X-Factor in your own business. Get in touch with Scott Carley, the Trust Energizer, to schedule an appointment or book him for a conference or event at calltheenergizer.com.

Welcome to The Change Energizer Hot Seat Podcast, where this time we're doing things a little differently! As a renowned speaker, serial entrepreneur, and author of Can I Trust You, Scott shares a powerful framework he presents to leaders worldwide: Reputation Retool. This is not a talk about soft skills; it's a methodical look into the invisible currency of trust that determines your influence, your deals, and your ultimate success. Prepare to discover the five non-negotiable areas you must master to achieve a high Trust Credit Score and unleash your next level of impact and income. This episode was recorded live at Kingdom Entrepreneurs in Austin, Texas. This dynamic networking group is on a mission to expand the kingdom of God in the marketplace by connecting, inspiring, and equipping like-minded Christian businesspeople. Their focus on integrity and purpose perfectly aligns with Scott's message on the Trust Credit Score, making this a powerful and timely conversation for all leaders who see their work as an act of worship and a platform for positive influence.   5 Key Takeaways: - Trust is Your Invisible Currency: "Trust is the invisible currency that either accelerates or stalls our success." Understand how this currency is measured not by feeling, but by measurable, repeated behavior, just like a financial credit score. - Reputation is Post-Exit Feedback: Your reputation is truly defined by "what people say after you've left the room." This simple truth demands intentional behavior that is congruent with your desired legacy. - The Power of Vetted Trust: Vetted trust is built on your repeated actions, not just your words. If you have fractured trust, remember: "You can't talk your way out of a problem you have behaved yourself into, but you can behave yourself back into trust." - Eliminate "Commission Breath": Your Motives are a critical accelerator of trust. To build long-term relationships and avoid "commission breath," your intention must be clearly aligned with helping others, not just making a sale. - Ascend to Mastery with Receipts: To maximize your Trust Credit Score, you must demonstrate Expertise and Receipts (track record). This means actively pursuing certifications, designations, and publicly acknowledging your achievements—only a master gets the permit.   Ready to master the "Trust X-Factor" and transform your personal and professional reputation? We challenge you to identify two areas of your Trust Credit Score to intentionally work on this week. Get in touch with Scott Carley at calltheenergizer.com to schedule an appointment for executive coaching or to book him to speak at your next conference or corporate event. For more actionable content from Scott on leadership and business growth, find his book Can I Trust You on all major online retailers.

Welcome to The Change Energizer Hot Seat Podcast! This is where top leaders are dropped into the hot seat to open up about high-stakes wins and reveal the "Trust X-Factor" behind their triumphs. In this episode, host Scott Carley puts Kyle Jones, an agency owner and expert broker at Goosehead Insurance, in the Hot Seat to answer the trust-based questions every client is silently asking about their insurance professional. Kyle, an agent with nearly 20 years of experience, peels back the curtain on the insurance industry, explaining the crucial difference between a captive agent and an independent broker and why he's willing to lose commission to ensure his clients have the absolute best coverage.   🔑 Key Takeaways & Discussion Highlights: 01:13 - Who Kyle Jones Serves: The core of the Goosehead business (home and auto) and the expanded protection for boats, motorcycles, investment properties, and umbrella coverage. 03:04 - How Brokers Choose Products: Using top-notch technology to shop the entire market and find a tailored solution, not just the easiest or cheapest option. 05:30 - Working for the Client, Not the Carrier: Kyle explains the "negotiation table" analogy that defines an independent broker vs. a captive agent. He also shares why their model removes agent bonuses, eliminating incentives to favor one company over another. 08:53 - Availability After the Sale: The long-term approach to client relationships and the service team backing Kyle up for day-to-day policy needs. 11:31 - Handling Premium Increases: The proactive strategy of re-shopping the market to offset statewide rate increases, a key benefit of using a broker. 14:43 - Evaluating Client Needs & Risk: Proactively identifying liability exposures like pools, teenage drivers, investment properties, and regional risks (wildfire, hail, flood) to ensure clients have an umbrella policy for complete protection. 20:14 - The Claims Support Process: Why you should call your agent before filing a claim, the impact claims have on your record, and how the team advocates for clients with the carrier's licensed claims adjusters (especially in cases of "ghosting"). 23:49 - Keeping Policies Current as Life Changes: Making sure policies are updated when a home becomes a rental property and how a "dashboard" alerts the agency to abnormal rate increases. 31:20 - The Broker Mindset: The difference between being an "order taker" and an "insurance advisor" who curates the right, non-negotiable coverage for the client.   Connect with Guest Kyle Jones (Goosehead Insurance): Direct Line: 512-851-1198 Office Line: 512-572-6772 Email: [email protected] Website/Quote: goosehead.com/kyle-jones   Connect with The Change Energizer Scott Carley: Book a call with Scott: calltheenergizer.com  

In this Hot Seat Podcast episode, host Scott Carley, the Trust Energizer, sits down with Michelle Villalobos, the Superstar Activator, to unpack the strategy behind building a stable, high-income coaching business. Michelle reveals her "Big Backend" model—how to monetize your genius and create steady recurring income through transformative, high-ticket group coaching programs instead of exhausting one-off sales. They explore how success is rooted in more than just tactics, focusing on the internal work of alignment and trust. Michelle shares her philosophy that "energy precedes outcomes," detailing daily practices like meditation to cultivate the frequencies that magnetize clients and build a high "trust credit score." The discussion covers essential topics for leaders, consultants, and coaches, including niche definition, value-based pricing, and avoiding burnout through intentional, seasonal shifts. Learn how to turn client self-doubt into a "portal to new possibility" and why an "elite high trust team" is non-negotiable for scaling a profitable and sustainable enterprise.   For more insights into elevating your trust culture and maximizing your leadership impact, be sure to check out other episodes of the Change Energizer Hot Seat Podcast. You can also explore Scott Carley's transformative book, Can Trust You, to continue your journey toward becoming a truly trustworthy leader.  

In this episode of the Change Energizer Podcast, host Scott Carley, The Trust Energizer, puts Ralph Peterson, the unapologetically pro-manager, in the hot seat. Ralph, a management development coach and process engineer, challenges the most widely accepted leadership wisdom, arguing that a manager's commitment to responsibility is the real game-changer.   Ralph cuts through the noise on critical industry issues: Pro-Manager Stance: Discover why Ralph believes the common phrase "employees don't quit organizations, they quit bad bosses" is "BS," and why great managers are desperately needed and far outnumber poor employees. The Customer's Priority: Learn Ralph's controversial take on why the customer, especially in long-term and end-of-life care, is the single most important person in any business, ahead of employees. Staffing is a Process Problem: Ralph reveals why "short-staffed" is a misnomer, arguing that healthcare facilities face a process problem, not a staffing problem. Find out how to create multiple job routines to navigate unexpected call-outs without chaos. Culture & Hygiene Theory: Get a masterclass on organizational culture, where Ralph breaks down Frederick Herzberg's Hygiene Theory to explain why perks like PTO and bagels will never create high-performing employees. Creating a Safe Culture: Understand the Manager's True Job: To act as the "police officer" who enforces organizational values—the "rules of the road"—to maintain a safe, high-trust environment where the organization's mission can thrive. Ralph's 5 Rules for Managers: Hear the non-negotiable rules Ralph gives to his clients to ensure managers are leading by example. This conversation offers a raw, evidence-based insight into what it takes to build a truly accountable and effective leadership team, especially for nursing home administrators and senior living executives navigating compliance and caregiver burnout.   Don't forget to like this video, subscribe to The Change Energizer Podcast, and share this with a manager who needs to hear this message!

Are you contemplating divorce but paralyzed by the fear of choosing the wrong attorney? Scott Carley, The Trust Energizer, puts family law powerhouse Tycha Kimbrough (Kimbrough Legal PLLC) in the Hot Seat to reveal the 8 critical, trust-based questions every client silently asks—before they sign on the dotted line. Tycha breaks down her firm's commitment to protecting your future, assets, children, and peace of mind in high-stakes divorces. Learn the brutal truth about what to expect in a Texas courtroom and how her team plays "chess, not checkers" against high-conflict opposing counsel. What to Expect: QUESTION 1: Will you advocate for me—legally, emotionally, and financially? QUESTION 2: Are you going to be brutally honest about what's realistic? QUESTION 3: Do you have the courtroom and negotiation experience to protect my children and me? QUESTION 4: Can I be vulnerable and tell you the truth, even the ugly parts, without being judged? QUESTION 5: Will you remain calm and strategic when things get messy? QUESTION 6: Will you keep me informed without overwhelming me? QUESTION 7: Will you stay professional, even if my ex's attorney plays dirty? QUESTION 8: Can I trust the team behind you? Connect with Scott Carley & sit in The Change Energizer Hot Seat Scott Carley, The Trust Energizer, helps leaders and teams build the high-trust culture that enables legendary performance. Become a Guest on the Hot Seat: https://calltheenergizer.com Bring Scott to Your Company/Conference: Run a live Hot Seat workshop to energize your team and elevate your trust credit culture! #ChangeEnergizer #Podcast #ScottCarley #TrustEnergizer

Welcome to the Change Energizer Hot Seat, where we uncover the Trust X-Factor behind legendary business triumphs. In this episode, host Scott Carly puts Heather Emerson, CEO of Offshore Launch, in the Hot Seat. Heather's company is revolutionizing how US businesses scale by staffing highly-vetted virtual assistants (VAs) from the Philippines. If you're feeling the squeeze of doing admin tasks instead of income-producing activities, this episode is your game-changer. In this episode, you will learn... The Truth About Geo Arbitrage: Why the term "cheap labor" is a misconception, and how a high-quality offshore VA can be an attorney or full-on professional who makes better money building your dream. The Trust X-Factor in Vetting: The rigorous, multi-step "headhunting" process, including civil background checks, AI-driven social media investigations, and "Easter eggs" in job postings, to ensure VAs meet the core standards: "I close the loop. I take initiative. I follow through." How to Delegate for Growth: Heather breaks down the four Zones of Work—Genius, Excellence, Competence, and Incompetence—and provides a simple but powerful framework for deciding what to delegate immediately to amplify your output. Overcoming the Two "Offshore Elephants": Straight answers on English fluency (they screen for your accent preference) and data security (including a one-click lockout, cyber security team, and full legal recourse via a registered entity in the Philippines). Setting the Right Expectations: What the first 30 days of working with a VA should look like, how KPIs are used, and why a "yellow flag" in the honeymoon period is a "red flag." Heather also shares the incredible story of her second-ever client—a roofing company—whose VA helped them become the #1 sales team in a $50 million company.  Don't miss the key to scaling beyond yourself. Connect with the Guest... Website: offshorelaunch.com Email: [email protected] Connect with Scott Carly, the Trust Energizer... Email: [email protected] Find out more about the Trust Credit Score and how it can transform your team communication and client relationships.

Welcome to the Change Energizer Hot Seat Podcast! Host, Scott Carly, the Trust Energizer, drops leaders into the hot seat to reveal the Trust X Factor behind their triumphs. In this episode, Scott invites Jennifer Ivy from Keystone Bank to experience a tool everyone is asking about: The Trust Credit Score. Jennifer shares two compelling, real-world examples—one high-performer up for promotion and one employee experiencing a "trust crash"—to demonstrate how the five-point scorecard provides a concrete, quantifiable way to: - Validate a manager's intuition on a candidate or team member. - Objectively qualify an MVP for promotion or the next level. - Diagnose and address issues during a "trust crash" or performance gap. Learn how Jennifer scored her top candidate (8.4 average) based on their meticulous vibe, transparent motives for mastery, immaculate client follow-through, and pursuit of a CTP designation. In stark contrast, she breaks down why the "trust crash" employee scored a 5.0, detailing how a lack of desire, taking "the first available no" with clients, and negative attitude undermined their intelligence and competence. Jennifer concludes by emphasizing the Trust Credit Score's value as a tool for both front-end hiring and long-term employee development, offering valuable feedback that can be quantified and corrected.

Host, Scott Carley, The Trust Energizer, sits down with Patty Dominguez, Founder of More Leverage Solutions, to discuss the absolute necessity of trust and credibility in what they call the "Trust Economy." Patty shares how her company helps small business owners decipher the world of online marketing and AI to position themselves as thought leaders rooted in trust.   Scott and Patty discuss the foundations of high-trust organizations, covering topics essential for any leader looking to build a high-performing, resilient team.   Key Takeaways & Discussion Points: - Trust is Paramount: Trust should be an understood common denominator in how a business operates, not a selective value. It is earned over time, and its erosion can quickly damage a brand's longevity. - The Five Signals of Trust (Scott Carley's Framework): The conversation clarifies the five major categories used to measure trust—the Trust Credit Score. - Proof, Not Platitudes: Patty emphasizes that proof points, such as ratings and reviews, media placements, and written authority, are essential for building trust. They discuss the value of looking at negative reviews as an area of opportunity for growth and transparency. - Identifying Fractured Trust: Both Scott and Patty agree that trust often breaks down due to a gap in communication. - Addressing Issues Head-On: The pair stress the importance of addressing issues immediately, likening avoidance to letting a "cavity" fester until it requires a painful "root canal." A willingness to confront uncomfortable conversations builds trust.   If you're ready to build trust with your prospects and energize your team, head to https://calltheenergizer.com to book a quick call with Scott Carley.

In this special edition of the Change Energizer Hot Seat, guest host Joey McGirr flips the script and interviews trust expert, coach, and speaker Scott Carley. Scott opens up about the "major trust crash" that altered the trajectory of his life and led him to write his book, "Can I Trust You? The Silent Question Everyone in Business is Asking." The conversation covers:  - Scott's personal journey from ministry to becoming a renowned business coach and the "Maverick Leader." - The creation and power of his Trust Credit Score system: A simple, five-part tool for managers to quickly assess and address trust issues within their teams. - Real-world examples of how Scott's Change Energizer workshops and coaching have transformed the lives of entrepreneurs and the effectiveness of large corporate teams. - Scott's vision for the podcast and his future focus on helping companies align cultures during mergers and acquisitions.   If you're a leader, entrepreneur, or team member looking to understand, build, and restore high-stakes trust, this episode is a game-changer. Get the Book: Can I Trust You: https://www.amazon.com/Silent-Question-Everyone-Business-Asking/dp/B0F9MXH92H

Welcome to the Change Energizer (Hot Seat) Podcast! In this episode, host Scott Carly sits down with Ken Kladouris, president of Platinum Wealth Group and founder of Seize The Second. Ken takes us on a journey through his professional and personal triumphs, revealing the "Trust X-Factor" behind his success. Discover how Ken's Platinum Wealth Group specializes in 1031 Exchange real estate transactions, offering clients a passive income solution free from the typical headaches of property ownership. Learn about Seize The Second, his passion project dedicated to helping individuals tap into their authentic selves, shed limiting beliefs, and accelerate their life missions and dreams. Ken shares a powerful personal story about facing his "wildest high-stakes challenge" by spending five days in complete silence. He reveals the profound lessons learned from this experience, including a deep understanding of impermanence and the importance of observing one's thoughts rather than being controlled by them. The conversation explores how Ken helps clients decode their chaos and implement real strategies, often utilizing personality assessments to empower them to lean into their natural strengths. He emphasizes the critical role of a clear life vision and the transformative power of honesty in building strong, trusting relationships. Hear a compelling client success story that illustrates how an honest conversation can lead to extraordinary personal and business growth. This episode also explores the significance of conscious energy, taking purposeful action, and cultivating internal motivation for sustainable growth. Finally, Ken highlights the invaluable role of a supportive team, sharing how trusting his team allows him to pursue personal growth, which in turn empowers them to step up and excel. Tune in to gain actionable insights on building wealth, fostering self-discovery, and creating a life of purpose and fulfillment. If you're ready to build trust with your prospects and energize your team, head to https://calltheenergizer.com to book a quick call with Scott Carley.

In this double-sized episode of the Change Energizer (Hot Seat) podcast, host Scott Carley, the Trust Energizer, welcomes Steve Harper, author of "The Ripple Effect: Maximizing the Power of Relationships for Your Life and Business." Steve and Scott get into the crucial role of authentic, trust-based relationships in both personal and professional success, moving beyond traditional, often transactional, networking. You don't want to miss this episode!  Key discussion points include: The Ripple Effect Defined: Steve explains his concept of taking actions, large or small, that positively impact others. The Foundation of Trust: The conversation emphasizes that genuine trust is built through consistent investment, curiosity, and a sincere desire to support others. Quality Over Quantity: Both Steve and Scott advocate for prioritizing high-quality, value-aligned connections over simply accumulating a large network. Human Connection in the Digital Age: They discuss the paradox of increased digital connectivity leading to greater isolation and the growing importance of authentic conversation skills. Real-World Application: Steve shares a powerful story of a company in financial distress that turned around by focusing on client relationships.  Practical Connection Strategies: Learn tips for effective engagement, including going beyond the elevator pitch, being genuinely curious, and finding common ground. Steve also reveals his "outer rim" networking strategy. Culture and Team: Steve discusses how the "ripple" philosophy is embedded in his company's DNA, and how his team has become advocates for building strong relationships.   Tune in to learn how you can cultivate a "trust tribe" and create positive ripples that will return to you in meaningful ways, both personally and professionally. If you're ready to build trust with your prospects and energize your team, head to https://calltheenergizer.com to book a quick call with Scott Carley.

Join your host, Scott Carley, as he welcomes legendary radio host and motivational speaker Sonny Melendrez to the hot seat. Discover how Sonny's career, spanning decades in entertainment, has been built on a foundation of trust, influence, and "intentional enthusiasm." In this episode, you'll hear: - Sonny recounts the unbelievable story of being "buried alive" to raise money for charity, demonstrating the power of commitment and cause. - Learn Sonny's unique approach to connecting with an audience, including his practice of shadowing a Frost Bank teller to truly understand their challenges. - Sonny shares the three pillars of his message and how he uses his life experiences to inspire others. - Scott and Sonny discuss the crucial importance of genuine curiosity and connection with people, highlighting how a simple, sincere compliment can have a lasting impact. - Discover why storytelling is the most effective form of communication and how it allows an audience to create their own "movie in their head." - Sonny reveals his secret for connecting with an audience in the first few seconds. - Explore how Sonny ensures his presentations lead to lasting change, often by engaging with audience members individually before and after his talks. - Sonny reflects on his consistent message of optimism, fun, and encouragement throughout his career, emphasizing the importance of "game time" energy. - Learn how Sonny has cultivated a dedicated following over decades by using his platform for public service and positive influence.   This episode is packed with insights for leaders, speakers, and anyone looking to build stronger relationships and elevate their "trust credit score."   If you're ready to build trust with your prospects and energize your team, head to calltheenergizer.com to book a quick call with Scott Carley.

In this episode of The Change Energizer podcast, host Scott Carley puts Mario Robles of Schooley Mitchell in the hot seat to discuss how leaders can uncover significant cost savings and boost profitability. Mario reveals the unique approach Schooley Mitchell takes, focusing on the often-overlooked 20% of expenses that can lead to massive financial improvements.   Key Takeaways: The 20% Rule: Discover which "background" expenses (like telecommunications, waste management, and merchant services) Schooley Mitchell specializes in optimizing. Unbiased Guidance: Hear why Schooley Mitchell's independence from vendors ensures their recommendations are solely in your best interest. Transparency & Communication: Mario emphasizes clear communication, realistic outcomes, and being your "watchdog" for ongoing financial optimization. Real-World Case Study: A compelling example of how a school district saved $110,000 annually on telecom expenses. Connect with Mario: https://www.linkedin.com/in/marioarobles/   Interested in being a guest on The Change Energizer podcast? Visit calltheenergizer.com to book a quick call with Scott Carley.  

In this episode of The Change Energizer Podcast, host Scott Carley puts Dillon Zwick of Meadowlark Advisors in the hot seat. Dillon, a leading expert in turnaround management consultancy, reveals the trust "X-factor" behind their triumphs in high-stakes business challenges. From navigating multi-million dollar companies on the brink of collapse to dealing with environmental disasters (with criminal charges), Dillon shares unscripted insights into how trust is built, earned, and protected when everything is on the line. Discover how Meadowlark Advisors brings stability, clarity, and realistic solutions to distressed businesses, and why knowing when to use "bankruptcy as a tool" can be the ultimate game-changer.   Key Takeaways: What is boutique turnaround management consultancy?  The radioactive phosphogypsum stack is an environmental disaster. It has led to criminal charges and negotiations with the EPA and state AG to save a bankrupt company. Core values of being creative, capable, and candid – delivering hard truths early on with empathy. The importance of candid communication to prevent rumors and empower stakeholders, and why "silence doesn't fix trust issues; it compounds them." Demystifying bankruptcy as a powerful, albeit expensive, tool for business revitalization, not a sign of failure. The psychology of turnaround management – generating support for change when people are invested in old ways. Rebuilding trust in crisis situations (e.g., securities fraud indictment), focusing on the future, supporting issues, and providing resources. Focusing on facts and tailored solutions over theoretical approaches, fixing problems and enacting change. Connect with Dillon: https://www.linkedin.com/in/dillon-zwick/  Interested in building trust and being featured on The Change Energizer Podcast? Visit CallTheEnergizer.com to book a call with Scott Carley and gain a personalized trust profile.  

In this episode of the Change Energizer podcast, host Scott Carley puts Sandra Tru, a Certified Life Coach at Tru Soul Alchemy, in the hot seat. Sandra, originally from Colombia, raised in New York, and residing in Miami, shares her expertise in helping leaders, who have achieved much but feel unfulfilled, to reconnect with their soul, nervous system, and voice. She explains how her multi-dimensional "soul set" system works through unconscious programming and behavioral neurolinguistic programming (NLP) to help people stop performing and start living a joyful life true to themselves. The conversation looks into how Sandra helped Scott Carley himself repair trust in himself, emphasizing that building self-trust is crucial for success.    Key Takeaways: The Soulset System: Sandra's multi-dimensional system helps leaders reconnect to their soul, nervous system, and voice to live a life true to them. It works through unconscious programming, connecting to an emerging true vision and behavioral neurolinguistic programming. Trusting Yourself First: Scott Carley highlights how Sandra helped him raise his own "trust credit score," emphasizing that you need to raise your own trust credit score to be successful. Overcoming Unconscious Expectations: Many people unconsciously expect bad things to happen in the future because of past experiences, leading to performance-driven actions rather than addressing underlying needs for emotional integration. The Importance of Calmness and Safety: When seeking a guide or mentor, trust your body's signal of calmness as an indicator of a safe space for vulnerability and growth. Seeing Beneath the Surface: Sandra's gift is seeing clients beyond their external roles and burdens, facilitating the natural emergence of their potent, unique truth. Moving from Victimhood to Freedom: By regulating the nervous system and rising in frequency, clients can shift from a victim mentality to seeing possibilities and initiating quantum reprogramming. Reconnecting to Inner Compass: The work helps individuals reconnect to their inner compass, understanding that detours or "voids" are often moments of transformation that offer wisdom when leaned into with care. Grounding Truth in Actionable Ways: Insights gained are grounded in actionable ways, leading to new habits or "healthy addictions" that align with one's truth, ultimately bringing rest and purpose. Owning Your Story: Looking at original triggers and changing the memory of past experiences allows individuals to own their story with pride, recognizing challenges as gifts that build self-esteem and worth. Connect with Sandra Tru: https://sandratru.com/   Connect with Scott Carley, The Trust Energizer, and to learn more about the Hot Seat Trust Certified Pro Interview Package: http://trustenergizer.com

Learn how to build a high-trust financial strategy that brings you peace of mind. In this episode of the Change Energizer podcast, host Scott Carley puts Scott Schiller, a Certified Financial Planner from Platinum Wealth Solutions, in the hot seat. Scott Schiller reveals what it truly takes to build a high-trust financial culture and deliver significant results for clients. He clarifies the role of a financial planner versus an advisor and shares how he navigates emotionally charged situations to bring calm and clarity to his clients' financial lives. The conversation emphasizes the importance of building trust, understanding client goals, transparent communication about fees, and providing steady guidance during market fluctuations. Scott Schiller also discusses the importance of a "personal family office" approach, connecting clients with trusted professionals in tax, legal, and insurance.   Key Takeaways: Financial Planner vs. Financial Advisor: A financial planner offers a holistic view of your complete financial picture, handling everything from retirement to college planning, unlike an advisor who might focus on a single aspect. The Power of Planning: Hope is not a strategy; planning is. Scott Schiller stresses the importance of tailored financial plans that are living, breathing documents, constantly updated to reflect life changes. Building Trust: The core of Scott Schiller's practice is establishing deep trust. He proactively asks about clients' most important goals before discussing numbers, and aims for lifelong client relationships. Fiduciary Responsibility: Scott Schiller operates as a true fiduciary, always putting the client's best interest first, with full transparency on all costs and earnings. He explains different fee models (commission, asset-based, hourly) and how he chooses what's best for the client. Guidance in Shaky Markets: A key value of a financial planner is providing calm and confident leadership during market turmoil. Scott Schiller emphasizes that long-term returns come more from client behavior management than investment selection, and he proactively communicates with clients during downturns. "Personal Family Office" Concept: Scott Schiller advocates for clients to build their own "personal family office" by having a trusted team, including a Certified Financial Planner, a CPA/tax professional, and an estate planning attorney, to ensure comprehensive financial and legal advice.   Learn more about the Hot Seat Certified Pro Interview Package: trustenergizer.com 

On this episode of The Change Energizer, host Scott Carley, the Trust Energizer, sits down with Nick Boyd of Confido Commercial Realty. Nick, a specialist in Austin's office and industrial real estate market, shares insights on navigating high-stakes challenges and the importance of trust in business.   Key topics covered: Market Expertise: Nick discusses how his deep knowledge of Austin's zoning, trends, and neighborhood dynamics helps clients find the best commercial properties, saving them time and increasing trust. Prioritizing Client Needs: He explains his commitment to prioritizing client success over commissions, sharing an example of advising a client to consider other markets for their benefit, even if it meant a potential loss of commission for him. Effective Negotiation: Nick highlights his negotiation strategies, emphasizing the importance of understanding a client's definition of success beyond just price, and how he leverages his expertise to secure the best terms. Access to Off-Market Deals: He reveals how his extensive network and specialized focus lead to exclusive off-market opportunities, saving clients significant time and money. Transparency and Risk Assessment: Nick stresses the importance of honesty about property risks and challenges, giving an example of proactively identifying flood plain issues to protect a client from a costly mistake. Building a Strong Network: He shares how his curated network of trusted inspectors, lenders, attorneys, and contractors provides comprehensive support to clients, ensuring successful projects. The SIOR Certification: Nick introduces the prestigious Society of Industrial and Office Realtors (SIOR) certification, explaining its history, rigorous ethical standards, and how it demonstrates his commitment to integrity and market knowledge. Nick concludes by emphasizing that the business should always lead the real estate, advising business owners to focus on what's best for their core operations rather than chasing seemingly good deals.   Learn more about the Hot Seat Certified Pro Interview Package: trustenergizer.com