PODCAST · business
The Fini Podcast
by Leonardo Maestri
The Fini Podcast is where Heads of Support, VPs of CX, and support leaders share what it actually takes to implement AI in customer experience. No strategies or frameworks, just real stories about deploying AI in production, managing 24/7 teams, hitting CSAT targets while automating, and proving ROI to skeptical executives. Hosted by Leonardo Maestri from Fini AI. New episodes every Tuesday.
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ABOUT THIS SHOW
The Fini Podcast is where Heads of Support, VPs of CX, and support leaders share what it actually takes to implement AI in customer experience. No strategies or frameworks, just real stories about deploying AI in production, managing 24/7 teams, hitting CSAT targets while automating, and proving ROI to skeptical executives. Hosted by Leonardo Maestri from Fini AI. New episodes every Tuesday.
HOSTED BY
Leonardo Maestri
CATEGORIES
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