The ITF Flowcast

Hey, whatup Flowmies?!?! We can't believe that the year is almost over. That means we are way overdue for a Flowmie Roundtable! Listen in as the Mods talk about the things that have happened in their own businesses and lives as well as what has gone on in ITF in 2023. We share some plans that we have for the group in 2024, but most importantly of all.... *drum roll*.... We announce the winners of the 2023 Flowmie of the Year Awards!!! The anticipation! Take care Flowmies, and Flow on!

What up, Flowmies?!? This week we are talking with Jared Meese from Blue Bird Home Services in Nampa, ID. He is a long time Flowmie who always has great things to say in the group and is willing to help others out. I wanted to talk with him because in his over 20 years in the home service industry, he has seen many aspects of business growth. He has faced many challenges, such as starting up a new business after moving to a new area with a different climate and has had to learn on the job how to be an efficient owner. We talk about networking and why getting your name out in the community is so important. We cover so many topics that are perfect if you are wanting to grow your business. Listen in and Flow On!

What up, Flowmies?! Ever wonder what the journey is like when you take the leap from being a window cleaning employee to owning your own business? Look no further than Jack Craggs. Listen in as he talks about the challenges he faced making that transition, what he gained from paying attention to his employers, and how he has learned to be adaptable while he grows. He gives great advice and shares his insight on what it takes to lay a solid foundation for your business. You won't want to miss his encouraging story. Flow On!

What up Flowmies! This week we have a Gabe's Corner that I truly feel needs to be talked about. It is based on an article I wrote for the American Window Cleaner Magazine and it's about how we view our business. For many of us, we "fell" into this beautiful industry, and it has served us well. However, for how long are we going to need it to do so and what systems do we have in place to make it work for us for the long haul? What you need your business to be in the future should determine whether you view your business as an instrument or an asset. Have a great week and as always, flow on!

Whatup, Flowmies! This week's interview was just as much a treat for me as it is going to be for you! Terry "Turbo" Burrows, the World Record Holder for fastest time in International Speed Cleaning competitions, is here! He talks about his early days building his business when he discovered that there are few things more marketable than a great personality. He has a great story of parlaying his fearless social skills into a regular spot on a talk show in the UK. After a chance introduction to speed cleaning, his world has never been the same again! As a bonus, we have our own Flowmie Speed Cleaner, Jeremiah Hickey, join the chat to talk about the time he competed against Terry and won the World Title in 2019. Oh, but Terry explains that things were not all they seemed... It's a really fun episode and I know you will all enjoy. Flow on!

Whatup, Flowmies! Do you use text messages in your business communications? Well, we have a bonus episode that you will need to listen to. We are dropping this episode early because of the time sensitivity of the information. on July 5th, business texting must be compliant with new regulations that require you to register your phone number with The Campaign Registry (TRC) to avoid being blocked. What do you need to know and do to avoid having these new requirements affecting your business? Listen is as Sarah van der Meer interviews Amber Jones of protectmyphonerep.com as she guides you through this process. They will answer your most urgent questions and make sure you continue on without a hitch. Don't be left behind, Flowmies! Get your numbers registered ASAP.

Hey Flowmies! We have a unique episode for you today. We will be talking with Chris Hartley, a long time Flowmie and one of the winners of the Flowmie of the Year Award for 2022. I wanted to have Chris on the Flowcast to talk about his experience as a window cleaner with ADHD. He shares the ways that ADHD has been a benefit to his business growth and how he manages the areas where it presents a challenge. As someone who is not "neurodiverse" but has a daughter who is, it was very informative for me to hear Chris speak about how he views the world and the pain that he has experienced because of the lack of understanding & misperceptions that people have. I sincerely thank Chris for being so open and willing to talk about his experiences and I hope this interview can help those who navigate their business life through an ADHD lens.

Hey Flowmies! This week we sit down with Steve Williams, Managing Director of Solar O&M Consultancy in the UK and a member of the Solar Panel Committee of the IWCA. Listen in as he talks about his initial reluctant introduction and growth in the solar industry, eventually turning his years of experience into a passion for developing safe practices for solar panel cleaners. If you thought cleaning solar panels was no different than cleaning windows, think again! Don't clean another panel until you hear this interview! And as always, flow on!

Whatup, Flowmies? We have an action packed episode for you. If you are a small business owner, you know the struggles that come with SEO and online marketing. What are some tips to get in front of your customer's eyeballs without breaking the bank? Lewis Vandervalk is the man to talk to! He is an entrepreneur, podcast host, author, and just all around good dude. We talk about his interesting back story and how he got to where he is now. However, its his insights as owner of Blue Crocus Solutions, a digital marketing company, that really makes this interview valuable. He gives advice and tips that will make you ask, "Why am I not already doing this???" Enjoy and as always, Flow On!

Hey Flowmies, its time for another edition of Gabe's Corner! This time, we are talking about the importance of staying calm. We have to face so many stressful situations as a small business owner, it can be a challenge to not give into panic decision making that hurts our business, affects our health, and increases the chances of succumbing to burnout. What can we do to stay focused and keep the logical part of our brain in charge as go through the ups and downs of business? Listen in as Gabe gives practical advice on things to do and keep in mind as we all ride this roller coaster of small business ownership. Let us know in the comments what you do to keep you wits about you when your calmness is threatened. Flow on!

We all have those stories of struggle from when we were first starting out as window cleaners. Well, today we get to talk with Brian Hoyt of Poor Man WIndow Cleaning in Boise, ID who has one of the most inspiring stories of overcoming adversity and determination. From coming back after a life changing auto accident to almost losing his business just a few years ago, Brian has had many opportunities to give up on window cleaning. However, with a 1000-watt smile and positive energy, he turned his challenges into opportunities to not only grow his business but use his talents to help others. Listen in to hear his story and be motivated to keep going no matter what. And you might not look at Jet Dry the same way again. Flow on!

Welcome to Season 4 of the ITF Flowcast, Flowmies! We have a fun episode for you to start of the new season. We get to speak with Andrew Maclish, owner of Desert Moon Window Cleaning in Tucson, AZ. We talk about the methodical approach he took to growing his window cleaning business, the challenge of adjusting from employee to owner, and why he loves what he does. Oh, and he used to work for me and I have ton of respect and admiration for what he's done. That may come across in the interview, hee hee. ;-D Flow on!

Whatup, Flowmies! Here is our second installment of the Best of 2022! In this episode we revisit our interview with Jordan Minor, who is both a window cleaner and a country music singer! listen in as he talks about how he makes his business work for his unique situation. Then, we will talk with Peter Cruz, who came into window cleaning late in the game, after spending many years as an accountant. He explains how that experience helped him get his company off to a great start. and Lastly, we will talk to Melody Edwards. She joined me on a "Gabe's Corner" to talk about the importance of having a "Growth Mindset" as a business owner. All great episodes to revisit. Enjoy!

What up, Flowmies! Can you believe that 2022 is almost over? We had a great year of interviews and here is your chance to relive some of the best moments of the Flowcast. First, we talk with James Smith about his unbelievable experience of having his first ever hire endure a truly traumatic experience. Its a beautiful story of kindness, compassion, and knowing when the business should take second place in the decisions you make as a business owner. Next, we talk with Dan Rinard, a long time Flowmie who has years of wisdom as a business owner. He talks about his business philosophy and why success is not always measured by the bottom line on a P&L. Lastly, we talk with Anthony Padlo, one of the founding members of Into the Flow, as he talks about what winning the Flowmie of the Year meant for him and how he has learned to trust the process, even when roadblocks seem to keep coming. Really encouraging episodes here so make some time to listen in. Flow on!

Hey Flowmies! We are coming at you with another awesome interview, this time with Amy Jo Johnson, Owner of A & B Window Cleaning in Fargo, ND. She talks about her coming up in the business with her brother & learning to adapt and succeed in a male-dominated industry. She also shares what it was like *spoiler alert* winning the female division of the IWCA Speed Cleaning Competiton this last convention! Amy is a kind soul who is a true asset to ITF. Flow on!

Hey Flowmies! We have a special episode of Gabe's Corner this week as we invite Melody Edwards back to chat with Gabe about the benefits of having a "Growth Mindset". Too many business owners limit themselves by being stuck in their ways and unwilling to embrace change and growth. We talk about what exactly it means to have a growth mindset and what you can do to make it work for you. Its a episode packed with a ton of great business nuggets for you to enjoy and benefit from! Flow on!

What up, Flowmies!! Starting a business can be such an overwhelming process, it can be hard to know where to even begin. This week on the Flowcast, we have a panel of several Flowmies with at least a decade of experience answering your burning questions! What are the biggest mistakes that new business owners make? What advice do you like to share with people interested in starting their own business? What was one area you struggled with when you first started? What did you wish you knew before you went out on your own? There are some really insightful and valuable nuggets for potential new business owners in this episode, so please watch, bookmark, and share with people you know who might need it. Hey, even you experienced owners might learn a thing or two! :) Flow on!

Whatup, Flowmies! We have a super important interview today. What you don't know about your insurance can cost you tens of thousands of dollars or more. But where can you go to find out what you don't even know you need to know? Meet Jeff Engel, COO of ICI Insurance! His agency specializes in helping window cleaners and other service industries get past the roadblocks that pop up when we try to go through traditional commercial coverage. Listen in while we discuss how to properly protect yourself and know what coverage you need, what you can do to lower your auto insurance, how to GL & WC survive audits (YUCK!), and why you may want to think about Key Person Insurance (what is that???) if you have crews. Make time to listen to this one, Flowmies, it could save you a ton of money!

Whatup Flowmies!! We have a fun one for you today. We get to speak with Flowmie & Bonafide Country Singer/Window Cleaner, Jordan Minor! As you would expect he had a windy and interesting path into the industry that hasn't always been smooth. Yet he has been able to find the balance that allows him to continue following his passions. As a bonus, you get to hear a song that will be on an upcoming album that will be released late this year! You can follow him and the Bottom Dollar Band on Facebook to find out when it drops! Flow on!

Whatup, Flowmies?!? This week, we have a fun one for ya. Hosts Kory & Kevin visit with the owner of Window Magic, Randi Tieken! They cover wide range of topics such as how to navigate your business through an economy facing inflation, managing and leading your crew, and how the IWCA can benefit small businesses. As always, Randi brings her expertise, her heart, and her desire to help others to the conversation. Keep calm & Flow on!

Hey Flowmies!! It's our second installment of Gabe's Corner and we are talking about employees. Specifically, who did you hire, an employee or a window cleaner? Listen in as Gabe breaks down the difference between the two, what you can do as an employer to sift out window cleaners among the potential candidates for your hiring process, and how to keep the quality techs working for you for years to come. Flow on!

Whatup, Flowmies?!?! This week we get to talk with one of the ITF OGs, Anthony Padlo! He was a previous Flowcast guest in the first season & was one of the winners of the Flowmie of the Year Award for 2021. Kory Klimas catches up with him and finds out how these last two years have been going. (Spoiler Alert: It's been hard but really great!) He and Kory talk about the challenges of starting up, maintaining growth, decision making, and hiring. We also find out why Kory nominated him for the award. (Is someone cutting onions in here?) It's a wonderful discussion that you won't want to miss! Flow on!

Whatup Flowmies! If you have ever been to an IWCA convention, you know how fun and informative they are. If you have NEVER been to an IWCA convention, well this is the Podcast for you! Join Gabe as he takes you on a tour of the convention, interviews members, vendors, instructors, and lets you in on some of the highlights of this fun week. I have so much content that we have to break it up into 2 episodes! While you will still enjoy this episode as an audio podcast, to get the FULL experience its best viewed in video format. Sit back, relax, and get a taste of what convention life is like! Flow on!

Whatup, Flowmies?!? We have a fun one today. We get to speak with Luis Martinez, owner of Squeaky Service out in Southern California and Board member of the IWCA. We talk about how his business has grown since his first time in the Flowcast back in Season one, what he loved about Responsicon and why he recommends all Responsibid users make it a priority to attend, and why observing other business owners it's really the best way to learn. We also do a review of the upcoming IWCA convention and share what we are looking forward to benefitting from. We also mix in a little soft wash talk and why it can be even more profitable than window cleaning. It's a fun discussion that you don't want to miss! Flow on!

Whatup, Flowmies?? I love when I get to talk to a person whom I've met once or twice but haven't had the chance to know better. Dan Rinard is definitely one of those people. He is a person who is infectiously happy, kind, thoughtful, and as experienced a window cleaner as they come. So, it was a pleasure to sit down and pick his brain on his philosophy for giving, his motivations for both starting and continuing his business, as well what he views his responsibility as a business owner is to his community. Its a casual, natural conversation that you will enjoy. Flow on!

What up, Flowmies?!? Thanks for being so patient with us during this busy time of year. But we didn't want to end 2021 without having our Year-End Flowmie Roundtable! We catch up with Nando, Joel, Kory, Kevin, Sarah, Phebe, & Gabe as they share their accomplishments and challenges that they faced in 2021. However, the best part of the Flowcast is that we introduce the inaugural Flowmie Awards! This award goes to Flowmies who by word and deed exhibit qualities that exemplify what ITF aspires to promote. Some overcame adversity, others learned & hustled & grew. Listen in to find out who won and why they were picked! You don't wanna miss this one! Flow on!!!

What up Flowmies! What is the secret to crafting the right FB Ad to get the attention of the customers you want? Listen in as we talk with Victoria Erran about her company, Reciprocity 5, how she got started in digital marketing, and why when it comes to ads you need to give a little to get a lot. She talks about how her background in Sustainability informed her strategy with reaching the right customer base for your business and how you can do the same on your own. Combine this interview with the Facebook Masterclass episode she put out a few months ago, and you will be equipped to take your business to the next level! Flow on!

Whatup, Flowmies!!! Flowmie Roundtable time!! This time Phebe, Sarah, Joel, Nando, & Gabe all get together to talk about one of the most difficult parts of running a business, managing crews. Efficiency, morale, and communication are the name of the game. So, listen in as the gang addresses all of these topics & more! Flow on!!

What up, Flowmies! Time for another "Best of" episode to drop! This time we are talking to industry staples, SteveO the Window Cleaner of YouTube fame, Sean Hill of NiceJob, and Jersey of WCR & the American Window Cleaner Magazine. Listen is as a bucket full of pure gold is poured out on the Flowcast! We talk all about marketing tips, finding your brand, how to make the most of your online reviews, what is the difference between "Reputation Management" & "Reputation Marketing", finding the right way to reach your customers, and why split testing is so important for your advertising bottom line. Lots of good stuff here, Flowmies. Don't miss it!

What up Flowmies! Thank you so much for your patience as I gear up for my busy season. :D For September we will be running some "Best of" episodes to get you caught up on older episode you may have missed or to remind you of some things you wanted to get going for your business. This week, we will revisit our episode with Kevin Hargis hosting, my interview with Meagan Getz of Meagan Getz Photography, and Greg Reid, our current IWCA President. We hit on the value of true customer service, what its like being a young entrepreneur, and what the future of the IWCA will be. If you haven't listened to a Flowcast before, these will be great opportunities to get a feel for what ITF is all about. It's also cool to see how far we have come from those first few podcasts that we did. Enjoy and FLOW ON!

Aw Flowmies, I landed the hardest "get" of Flowcast History! Mike Schnyders is in the house!!!  After a year of shutting us down, slapping our hands, and juking left when we go right, we finally wore him down and he caved. And he doesn't disappoint. He talks about running a franchise window cleaning company (Squeegee Squad), wanting to see our employees do good for themselves, even if it's not with us, and how customer relations is as important as knowing how to sling a squeegee. We also get all the behind the scenes intrigue of his new non-window cleaning venture, Junk Squad!! It really was so nice to talk with him. He is genuinely a nice guy and you will really enjoy getting to know him better as I did. Enjoy Flowmies!!

Whatup Flowmies? If you're like me, you have a special skill of putting off the tasks or chores of your business that you hate. Ben Ivey, International Speaker & CEO of the Entrepreneur Lifestyle, is here to help! We address the procrastination issues that plague small business owners like: What are the different types of procrastinators? Why are entrepreneurs prone to procrastinate? And what are some strategies we can use to remove the habit of procrastination from our lives for good? Ben is a super interesting guy. As a Tony Robbins Strategic Intervention Coach his energy is infectious and his advice practical. Don't put listening to this podcast off! (See what I did there?) Flow on! For more info on Ben Ivey or the Entrepreneurial Lifestyle, go to https://www.ben-ivey.com/ 

Aw Flowmies, we have a fun one for you! We invited Nando Medina, Luis Martinez, and Adrian Dominguez in to join Gabe Gutierrez for a West Coast Flowmie Roundtable! But don't let these party animals fool you, they know a thing or two about business. We talk about how important it is to know your worth, how to avoid getting trapped in low profit jobs, when to focus your services and when to broaden them, and how ITF is such a rare group to have both community and a wealth of information and advice just ready to be shared. We also have some fun offering Luis some marriage advice for the very near future! Come have some fun with us. And as always, Flow On!

What up, Flowmies? The name of the game is Safety and that's why we are having our first returning guest, Michael Draper of Expert Safety Services! We talk about some of the most common issues plaguing window cleaners today, such as the use of ladders and what are some good strategies to use while working on a roof. We also address why employer mindset plays an important role with the implementation of safety protocols in a business. We also blow up those weak excuses window cleaners use to ignore safety precautions. This is one you need to listen to as if your life depended on it! Cuz it might! Flow on!

Getting a Google review has to be one of the toughest to get. Are they really worth the effort? How can we increase the chances that our customers will leave one? Well, we know just the person to ask! Today on the Flowcast we have Shawn Hill, Community Marketing Director of NiceJob, the review management and reputation marketing experts. We answer several review-based questions such as: Why should small business owners pay attention to online reviews? What has changed about the role that online reviews play in the Google Algorithm in the last 10 years? & what is the best way to respond to a bad reviews? This Flowcast will make you think about your online reviews in a TOTALLY different way than you ever have. Flow on!!

Man, we have a good one for you this week, Flowmies!  Carlos Gonzalez, CEO of Enviro Bio Cleaner (EBC) is sitting down with Host Nando Medina to talk about his rise in the soft/power wash industry. He shares how he went from growing up in foster homes to running one of our industry's top companies, His drive to do what is best for both his business and its employees, and the bitter-sweet day he stepped away from the pressure washing company that started it all. Carlos is a very thoughtful and insightful person and this interview is filled with gems that any entrepreneur can learn from. It's an enjoyable listen from start to finish!  Flow on!

Whatup, Flowmies?!? This week we speak with Hazen Warlick, the Business Development Manager for ABC Window Cleaning Supply Company. He talks about his growth in the company, going from what he thought would be a short-term gig to the job he is passionate about. He shares about his pride and joy, a training program he designed called the "Wash and Learn WaterFed Demo" for customers who might be new to WFP use. We also explore ABC's philosophy of treating both customers and employees like family. Its a great interview with a great guy. Flow on!

What up Flowmies! This week we interview none other than The Big Squeegee himself, Mike Nichols! He talks about the growth of his business, how he and his wife supported each other through their professional pursuits, and how getting his sons involved in the family business has made his goal of working less while remaining profitable become achievable. We also delve into his foray into the Water Fed world and eventual design of a "brush" that will be on the market very soon. Flow on!

Roundtable in session!!!! Yes, you guessed it, it time for another Flowmie Roundtable! Kevin and Sarah come in to answer some of the burning questions that you all have been contemplating in ITF, such as: "How has the value of physical, emotional, and/or mental health changed since you stared your business?" and "What are your plans for when you can't physically do the work anymore?" and probably the most important question any business owner can ask themselves, "Have you ever clogged up a customer's toilet?" Listen in as good friends talk shop and give you insight into the issues you care about. Flow on!

What up, Flowmies?!? We have a potpourri of wisdom sprinkled upon us as guest host Joel Lamb talks with long time industry presence, Paul West. As a former president of the IWCA and personal mentor to Joel, they get into the nitty-gritty of construction clean-up and water-fed pole safety. They also talk about effective marketing and what its like to run two businesses at the same time, with one being very far away. Lots of good advice and valuable knowledge flowing here, so you don't want to miss it!

What up, Flowmies? This week we have a treat for you! Martha Woodward, Co-founder of Quality Driven Software, well-known public speaker, and lecturer on company culture stops into the Flowcast to drop some knowledge. We talk about leadership styles: which ones should we avoid and which ones excel. We touch on strategies for conflict resolution among your employees, and we discuss the right way to incentivize your crews without breaking the bank. A TON of valuable info that you don't want to miss!

What if you didn't depend on the money you made from cleaning windows? How would that affect the way you looked at your business? That's what we find out when we talk with Chris Simmons of Window Cleaners of Brandon out in Brandon, FL. We talk about how goals change when window cleaning is a "side hustle" and how he has formed his business to fit a specific niche in his life. Its a unique point of view that is not often talked about and it may make you look at your own business just a little but differently. Enjoy! 

What up, Flowmies? We have a great interview lined up for you this week! We get to speak with Allison Hester, a writer for the window cleaning (& power washing) industry for over two decades. She talks about the changes that she has witnessed over the years, the challenge of capturing them on paper, and the journey of going from writing for other magazines to running her own online publication, EClean Magazine. She also shares the challenges of being a mother who must balance secular demands with the responsibility of raising children with special needs. Its a very touching and fascinating interview. Flow on!

What do you do with decades of experience and a great personality? You teach others, of course! Join us as host Joel Lamb talks with John Lee, world renown water fed expert as he discusses his years in the industry, his time with WCR, and how you aren't getting enough use out of your microfibers. Flow on!

Hey Flowmies, we have a special interview for you today. Tommy Doyle Cooper is a Flowmie who is facing a scare that has affected many of our families, stage 3 cancer. ITF is holding a fundraiser to help him pay for his hospital bills while he goes through intensive chemo treatments. We wanted to give everyone a chance to get to know him better and see the fight and determination that he has in him. Hosts Gabe Gutierrez and Kevin Hargis talk with Tommy about his start in the window cleaning game, the challenges he has faced since his diagnosis, and why he refuses to let himself get down or give up. We hope you are encouraged by the interview and, more importantly, bid on an item at the ITF auction that will be open tomorrow (2/25)!! Tell your friends, buy some sweet equipment, and help out a good guy at the same time. Flow on!!!  AUCTION SPONSORS: ABC Window Cleaning Supply Ettore Products Company Window Cleaning Resource Window Magic Supply J. Racenstein Detroit Sponge & Chamois The Window Cleaning Store Squeegee Life Podcast Dutch Shine Maintenance Services Koastal Kleaners Outlaw Window Cleaner

WEEEEEE'RRRREEEEEE BAAAAACCKKK !!! And better than ever! Welcome to Season 2 of the newly Christened ITF Flowcast! We couldn't think of a better guest to start the new season off with than Caleb Thompson, Co-Owner of PH7 Pure Water Systems, Inc. and Owner of All Season's Window Cleaning. He talks about growing up around window cleaning and how he and his cousin started PH7. He delves into his personal philosophy of not "biggering" your business (You'll just have to listen) and why money isn't the most important aspect of his business. We finish off the interview talking about what fitness has meant to him and what he went through earlier this year when he had a health scare. Really good stuff that you're not gonna want to miss. Flow on!

What up, Flowmies!!! We can't believe this year is almost done. Even though 2020 was not what we had expected it to be, ITF had some outstanding things happen. Listen in as Gabe, Kevin, Sarah, Phebe, Nando, Anthony, Kory, and Joel all talk about the beginnings of ITF, how they became involved and what ITF has meant to them. We will talk about some of the fundraisers we've had, the IWCA and their Convention, and what things we foresee in the future. Also, might a name change for the podcast be in the works?!?!? Not gonna lie, there are some touching parts in there, so keep your detailing rag handy. You won't wanna miss this!

Whatup Flowmies! This week we interview Dr. Latania Booker, or Doctor Tania as she is known on social media. An avid runner and supporter of healthful habits, she talks to Host Gabe Gutierrez about how you can incorporate healthy eating into your busy schedule, why regular exercise is an asset to your business, and why having an active job is NOT a replacement for working out. She also talks candidly about her experience with COVID-19, both in treating others and as a patient herself. She also tells us the best ways window cleaners can protect themselves and their employees from getting infectied and how to build up your immune system to give it the best chance to fight it off. You are not going to want to miss this one!

What's it like to have you and your buddy grow up together in the window cleaning world? Listen in as Host Joel Lamb talks with his life long friend David Wilson about being raised around glass. They talk about their growth to maturity as window cleaners and business owners, their divergence into the residential and commercial worlds, and all the lessons they had to learn the hard way to get to where they are now. We have some strong Bro Flow going on here! Enjoy!

Hey Flowmies!! Just to give you an update, I am in the midst of my busy season for our company and that means that the podcasts will be kind of sporadic the next few weeks till the end of the year. We have about three more coming out in 2020 and then we will take a few weeks break as we get things ready for Season Two of the podcast!  In the meantime, we wanted to play the very first interview that we did as a part of ITF. It was about understanding the technical differences between Sanitizing and Disinfecting. It is a really informative and interesting episode that hadn't been added to the official podcast channels yet. Since people are starting to think of other ways to generate income during the cold season, we thought it would be a great time to replay it in order to help those who might need more info to decide on whether to add these services to their business. Enjoy and Flow On!!